Total 4,065 software test engineer job vacancies in Customer Service category in Singapore

RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuasx2 / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Service Engineer

Salary: $3000 ~ $4000
Location: Tuas
Working Hours: 830am - 6pm (Mon to Fri)

Responsibilities:

• Reports to Operations Manager/Project Engineer, coordinate between Project Team and Vendors.
• Hands on experience on servicing and troubleshooting of machineries and equipment.
• Plan PM & CM schedule and monitor status.
• Plan, supervise and manage daily work schedule for workers.
• Monitor Stock/spare parts level.
• Willing to hands on technical repair work.
• Lead a team of workers, oversee warehouse, workshop & assembly operations to meet delivery times.
• Assist engineers on all the equipment maintenance & repair monitoring, arrange and coordinate with customers
• Purchase, plan and expediting of accessories & spare parts from suppliers.
• Arrange for test, inspection and packing of assembled products
• Responsible for the maintenance of all workshop equipment, tooling and fixture

Requirements:

• Have relevant experience
• Possess Class 3 driving license preferred

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

Salary -

CNC Experience - ($4,000 - $4,500) + transport allowance

No Experience - ($3,800 - $4,000) + transport allowance

Mon - Fri, 8am - 5:15pm

Job Description:

● To repair & service CNC machines in the region

● To implement service programmes for customer service

● Machine Installation

● Documentation (Service report, Machine registration, filing and record)

Job Requirements:

● Minimum Diploma in Electrical / Mechanical / Mechatronics Engineering

● Possess valid Class 3 driving license

● Minimum 2 years experience in servicing CNC Turning or/and Milling Machines

● Singaporeans only

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

The main objective of this role is to support GustoMSC's customers in keeping the company's offshore equipment, such as heavy lift cranes, electrical and hydraulic jacking systems, skidding systems, and fixation systems, fit for purpose and safe to operate. As a Service and Commissioning Engineer, you will represent GustoMSC while performing inspections, installations, commissioning, repairs, upgrades, and troubleshooting on this equipment worldwide.

Duties & Responsibilities

• Ÿ Perform inspections, installation, FATs, commissioning, repair, upgrading, troubleshooting, and related service work on GustoMSC’s GLC-2000-ED-SB cranes, NG-9000C jacking systems, and other similar GustoMSC offshore equipment at a software, electrical, hydraulic, and mechanical level.
• Ÿ Supervise maintenance on the assigned GustoMSC equipment such as the GLC-2000-ED-SB cranes and NG-9000C jacking systems.
• Ÿ Provide client support during rig moves and jacking trials involving GustoMSC equipment.
• Ÿ Advise customers on the use, spare parts, maintenance, and potential updates/upgrades for GustoMSC's crane, jacking, and other offshore systems.
• Ÿ Prepare work method statements and accurate, thorough reports related to servicing and maintaining GustoMSC equipment.
• Ÿ Provide technical customer support from the office on GustoMSC's crane, jacking, and other offshore product lines.
• Ÿ Be available for 24-hour callouts when issues arise with GustoMSC equipment.
• Ÿ Carry out work on GustoMSC systems to the highest quality standards.
• Ÿ Conduct pre-job meetings and toolbox talks specific to GustoMSC equipment.
• Ÿ Promote a safety and quality culture around the use and maintenance of GustoMSC designs.

Skills & Experience required.

• Ÿ Vocational Diploma or Certificate or Associate Degree in mechanical, hydraulic, mechatronics, or electrical engineering and/or Bachelor's Degree or University of Applied Sciences Degree in mechanical, hydraulic, mechatronics, or electrical engineering, with a focus on heavy industry or offshore equipment.
• Ÿ Approximately 5-15 years of relevant work experience in maintaining and servicing GustoMSC's GLC-2000-ED-SB cranes, NG-9000C jacking systems, and other similar offshore equipment, including experience in leading a multi-disciplinary commissioning team.
• Ÿ In-depth knowledge of the technical specifications, operation, and maintenance requirements of GustoMSC's crane, jacking, and other offshore product lines.
• Ÿ Ability to troubleshoot, repair, and upgrade GustoMSC equipment at a software, electrical, hydraulic, and mechanical level.
• Ÿ Experience in leading a multi-disciplinary commissioning team.
• Ÿ Proficient in Microsoft Office applications, especially Excel, Word, Outlook, and PowerPoint, for reporting and documentation related to GustoMSC equipment.
• Ÿ Fluent in written and spoken English for effective communication with GustoMSC's international clients.
• Ÿ Strong reporting and customer service skills to support GustoMSC's aftermarket services.
• Ÿ Safety-conscious and able to follow procedures and policies specific to working on GustoMSC offshore equipment.
• Ÿ Willingness to work abroad, including offshore, and be available for evening/weekend work when GustoMSC equipment requires attention.

Quality Essential Desirable Qualifications:

• Vocational Diploma or Certificate (e.g., BTEC, City & Guilds, NVQ) or associate degree in mechanical, hydraulic, mechatronics or electrical engineering and/or
• Bachelor's Degree or University of Applied Sciences Degree in mechanical, hydraulic, mechatronics or electrical engineering
• Bachelor's Degree or University of Applied Sciences Degree in mechanical, hydraulic, mechatronics or electrical engineering

Experience:

Minimum 5 years

Quality Assurance

• Ÿ Comply with quality assurance procedures, contribute to quality improvements, and suggest preventive/corrective actions to enhance quality.
• Ÿ Ensure all work on GustoMSC equipment meets company standards by implementing quality control measures, maintaining records, and participating in audits.
• Ÿ Identify quality issues, report non-conformances, and assist in developing quality improvement initiatives for GustoMSC's aftermarket services.

☑ MNC - Medical Device & Equipment Manufacturer

☑ Basic $ 2800 - $4000 + Transport Allowances $350 - $1050 + OT + Standby Allowance + Bonus

☑ 5 Days, Flexi Hours - Required to standby once a month

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ Good Benefits & Career Prospect

Responsibilities:

• Install and maintain medical imaging equipment.
• Perform routine inspections and maintenance.
• Prepare necessary paperwork and documentation.
• Maintain strong customer relationships.
• Troubleshoot and resolve equipment issues.
• Work effectively in a team environment.
• Be proactive, self-motivated, and passionate about your work.
• Build and maintain relationships with colleagues and clients.
• Continuously improve your technical skills.

Qualifications:

• Diploma in Electronics, Electrical, Mechatronic, or Biomedical Engineering.
• Strong technical knowledge in electrical, electronic, computer hardware, and networking.
• At least 1-3 years of experience in the medical device industry or engineering field.
• Fresh graduates are welcome to apply.
• Willingness to work night shifts.

Preferred Skills:

• Experience working in healthcare or hospital settings.
• Experience servicing medical devices.

Keen to know more? Click “Apply” with an updated resume.

Only shortlisted candidate will be notified

Yang Hui Shan (Sherri)

Registration: R22106683

This is a full-time on-site role for a Technical Support Engineer at CCTS Global in Singapore. The

Technical Support Engineer will be responsible for troubleshooting technical issues, providing

analytical support, and delivering excellent customer service and support. This role involves

collaborating with the client's team to understand the organization's framework and address

technical challenges on a daily basis.

Provide technical support, troubleshoot and resolve issues efficiently.

Analyze and debug production issues, identify root causes, and implement solutions.

Collaborate with cross-functional teams, including development and infrastructure, to

improve overall system reliability and performance.

Monitor, maintain, and support Kafka, Apache Tomcat, and other middleware

components as needed.

Document technical issues and resolutions to enhance knowledge base resources.

Requirements:

Proven experience as a Support Engineer, Technical Support Specialist, or similar role in a
software/IT environment.
Proficiency with Java Development Kit (JDK) and experience in supporting Java-based
applications is an added plus.
Familiarity with Kafka for real-time data streaming (highly preferred).
Knowledge of Apache Tomcat server administration and troubleshooting.
Excellent problem-solving skills and ability to work under pressure.
Strong communication skills, with the ability to convey technical concepts to nontechnical stakeholders.

Skill Set:

Experience with scripting languages (e.g., Python, Bash) for automation.
Exposure to monitoring tools and logging systems for performance tracking.
Understanding of database systems, including SQL.
Basic knowledge of cloud platforms (AWS, Azure, or Google Cloud).

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• Ensure chiller systems operate at optimal performance and efficiency.
• Provide exceptional service by addressing client inquiries and concerns about chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues, implementing effective solutions.
• Educate clients on proper operation and maintenance practices to enhance the lifespan of their chiller systems.
• Prepare detailed reports outlining service activities, findings, and recommendations for improvements.
• Execute commissioning processes for new chiller installations, ensuring proper setup and functionality.
• Work with agents, customers, and contractors to verify system performance and compliance with specifications.
• Foster collaborative relationships with contractors to encourage teamwork and shared problem-solving.
• Adhere to safety protocols and regulations, conducting safety briefings to ensure understanding of responsibilities.
• Perform field-based tasks in various environmental conditions, including outdoor settings.
• Be available for chiller breakdown calls during assigned standby shifts.

Job Requirement:

• Diploma and Degree
• 3-5 years of proven experience in chiller maintenance, commissioning, or related HVAC roles.
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls.
• Excellent problem-solving skills with a keen attention to detail.
• Strong communication and interpersonal skills for effective interaction with clients and team members.
  Ability to work independently and manage time efficiently.
• Completion of Building Construction Supervisors Safety Courses or equivalent certifications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

Job Description:

We are seeking a reliable and tech-savvy Part-Time IT Support Engineer/Technician to join our team. In this role, you will assist our IT support team in setting up, replacing, and troubleshooting IT equipment at various client sites. This is an excellent opportunity to gain hands-on IT experience, with training provided.

Key Responsibilities:

• Support the IT team in onsite setup, installation, and replacement of IT equipment, including computers, printers, scanners, cash drawers, network switches, etc.
• Perform basic troubleshooting for hardware and software issues.
• Occasionally assist with night shifts (e.g., 10 PM - 2 AM), though this is optional.

Requirements:

• Basic computer troubleshooting skills; specific training will be provided.
• Availability to work 2 to 3 days per week with flexible hours.
• Commitment to at least a 6-month period.
• Open to Singaporeans and Singapore PRs only.

Benefits:

• Gain hands-on experience in IT support and equipment setup.
• Flexible work schedule.
• Training provided to enhance your technical skills.

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering

• Min. 1 to 2 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

5 day work week

Location: Kallang

Responsibilities

• Perform Level 1 corrective maintenance, both onsite and remotely
• Execute scheduled preventive maintenance programs
• Install, configure, maintain and support gaming systems, equipment and machines either remotely or onsite
• Assist with assignments and special projects as requested (local or overseas), ensuring operational efficiency and minimal customer downtime
• Ensure high levels of customer satisfaction by prioritising and addressing service issues based on their severity and customer importance
• Communicate effectively with clients to understand and address their needs
• Create and update service tickets using the footprints system
• Build and maintain strong working relationships with teammates

Requirements

• Diploma/ITE/Certificate or equivalent in Electrical, Electronics, Computer System engineering, or mechatronics
• 1-2 years of experience in a related electronics industry or a gaming technician background is advantageous
• A valid class 2b or class 3 driving license to transport spare parts to client site
• Willingness to work on alternate weekends and public holidays
• Ability to travel overseas when required

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Job Responsibilities

• Respond to incidents or requests for help, via the phone, email and web
• Diagnose and resolve technical hardware and software issues via call or remote tools
• Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles)
• Ensure tickets managed within KPI measurements and standards
• Identify and escalate incidents and problems requiring urgent attention
• Escalate incidents and problems to the appropriate group
• Provides scheduled and adhoc reporting from Helpdesk system to clients and management
• Follow the Service Desk Standard Operating Procedure (SOP)
• Performs other related duties as assigned to ensure effective operation of department

Required Qualifications and Skills:

• Diploma or Degree in IT with preferably at least 1-year service desk experience.
• Experience troubleshooting and supporting the following technologies in a professional environment - Email, Microsoft 365, VPN (preferably Cisco AnyConnect), Active Directory, Basic Network / Internet Connectivity (basic command lines, check for IP)
• Knowledge of Windows and Mac Operating Systems
• Knowledge of troubleshooting Mobile Devices (iOS and/or Android)
• Experienced in using ITSM ticketing tools

Desired Skills:

• Knowledge in ITIL Standard.
• Proficient in usage of ServiceNow Ticketing system
• Experience in Microsoft 365 administration
• Technical certifications, Cloud Foundation, Microsoft, Network, etc
• MS scripting or programming knowledge

Attributes for Success:

• Good oral and written communication skills
• Good customer service skills
• Excellent problem-solving skills
• Ability to multi-task
• Teamwork

Please send your detailed resume in MS Word format to : [email protected]

with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities:

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirement:

• 3 years of deskside support experience (MNC support experience is preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• English reading/writing/speaking skills (for non-English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required.

Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational experience on the main engine and thrusters is an added advantage.

The role also involves providing the onboard services, commissioning of refit and retrofit projects, remote guidance/product support to our customers as well as being part of a knowledge pool giving backend support for the field service team.

Responsibilities:

• Focus on customer support, commissioning and service on assigned Kongsberg Maritime Merchant & Automation product range
• Cover service activities in South East Asia and maintain good relationship with existing clients
• Workshop test and technical preparations
• Proper preparation and execution of work assigned and ensure performance are met at all times
• Responsible for generation of service reports, update drawings, cable information database and other relevant documents
• Provides remote guidance / product support to customers, commission and project management of refit/retrofit projects and backend support to the service team
• Assist our sales department with technical issues
• Handles pre and post administrative work
• Required to undertake ad-hoc duties which may be assigned from time to time.

Requirements

• Minimum Diploma or Degree in Electronics /Electrical/ Instrumentation
• Minimum 3 to 5 years of related field experience in Alarm Monitoring and Control System as well as the good knowledge of computer hardware/peripherals and basic software’s
• Experience onboard ship for automation systems (controls and propulsion), system process knowledge, distributed control systems and power management
• Relevant working experience in maritime industry
• Must have excellent co-operative skills, good communication skills, result-oriented, self-motivated and the project-management skill
• Meticulous & methodical approach to remote case handling
• Self-driven attitude to find solutions to problems.
• Passion and patience for handling customers – Service oriented
• Ability to work independently
• Able to travel overseas on short notice
• Pay package will be commensurate with experience

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Description of the Role:

The Service Sales / Project executive / Engineer MUST at all times maintain confidentiality of all prices and plans and SHALL NOT disclose confidential information without the approval of the Senior Manager and or management.

Key Tasks:

· To assist the Sales / Service Manager / Assistant Manager in developing, review, and execute service sales plans to generate new business with new accounts.

· To follow up on any request for site visit and capture ALL necessary information related to follow up on the sales / tender.

· Conduct cold calls, site visits and customer integration.

· Provide quotations and submit proposals to customers on a timely basis.

· To carry out costing for review of profitability of each customer’s account and develop plans to improve margins. (Have to understand the market trends)

· To follow up on the sales strategy – collaborate in the setting & delivery of business plans to achieve sales targets.

· Follow-up on all sales inquiries, tender and RFQ.

· Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and update the Sales Manager / Assistant Sales Manager

· Prospecting and developing business across country.

· Analyse competition landscape, market trends and customers’ expectations and plan for strategic and tactical actions.

· “One Face to the Customer “over the entire Service Sales & Execution timeline. This includes all pre sales activities including contract signature until final Servicing and customer handover of generator set

· Coordinates with the purchasing team and the needed supply chain, lead times and cost for project relevant key components that need to be sourced locally. Updating the database regularly to ensure that ALL information on parts/materials and customer’s information.

· To follow up on ALL requirements on documentations submission when running projects / submission of tenders and have them updated.

· Coordinate with the operations team when required on issues for follow up

To follow up as directed and coordinate all post sales activities as part of the maintenance schedule plan, which starts from

Requirements:

Education

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

Knowledge / Experience / Others

· At least 1 years of working experience in Power Generation industry.

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.

· Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization.

· Possess strong hunter mentality, business sense and industry expertise.

· Personal competencies.

· Driving license is preferable.

· Excellent communication, sales, and customer service skills.

Provide excellent customer service.
Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
Support on desktops, notebooks, printers, scanners hardware components.
Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
Installation of Apple IPad software’s.
Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
Printer Maintenance.
Take on and resolve complex calls or tasks the other engineers could not resolve.
Responsible for learning and working independently.
Responsible for providing excellent support and timely service

• Good to have At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Comfortable in working Healthcare/Hospital Environment
• Windows OS (Strong Windows 10)
• Working 5.5 Days

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling