Total 4,661 support advisor job vacancies in Customer Service category in Singapore

Our client, one of Asia-Pacific’s leading organizations is looking for:

Operation Support Lead

Responsibilities:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software /hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

Requirements:

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Specification.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Operation Support Lead”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Working Environment:

• Location: Bugis Junction
• consultative work environment
• self-directed accountability and responsibility
• Full time position
• 5 days’ work week / hybrid work schedule
• performance / sales commission

Job Responsibilities:

• Generate recurring sales in our training and ISO Management Systems maintenance services with existing clients to achieve business objectives and target.
• Maintain and enhance good business relationship with existing clients.
• Maintain effective business and administrative activities / actions including documentations and records, sales invoicing and follow-ups of payments by clients
• Maintain corporate website and social media activities

Job Requirements:

• At least 2 years in clients supports / sales supports function.
• Fluent in English
• Build good rapport with customers / clients
• Effective communication and presentation skills
• Self - motivated and discipline individual
• Positive attitude
• Independent and good team player
• Possess at least NITEC / Higher NITEC / Diploma in Business Studies/ Business Administrations

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Responsibilities:

• Be the Bridge Between Customers and Executives: Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
• Customer Service Hero: Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
• Record Keeper: Maintain accurate and organized records of customer interactions within the company's operating system.
• Supports Daily Operations: Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
• Organized and Detail-Oriented: Ensure all documentation is meticulously maintained within the company's operating system.
• Team Player with a Can-Do Attitude: Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements:

• NITEC or Equivalent: Possess a NITEC qualification or equivalent experience.
• Bilingual Communication: Have a strong command of written and oral communication in English and Chinese to effectively liaise with associates.
• Communication Champion: Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
• Tech-Savvy Assistant: Be proficient in using MS Word and Excel for daily tasks.
• Fresh Graduates are welcome.

Location: Concord Primary School, 3 Choa Chu Kang Ave 4, Singapore
Contract Duration: 1 January 2023 – 31 December 2023 (with an option to extend for 1+1 years)
Working Hours:

• Mondays to Fridays: 8:00 AM – 5:00 PM (inclusive of a 30-minute lunch break)
• Service not required on Saturdays, Sundays, and public holidays

Key Responsibilities:

1. Website and Multimedia Management:

• Update and manage the school’s website and e-Broadcast materials.
• Provide photography and videography for school events, ensuring high-quality visual documentation.
• Edit multimedia content for school events, creating videos and graphics as needed.

1. ICT Inventory and Equipment Support:

• Assist in managing the inventory of ICT equipment, including cataloging, organization, and maintenance.
• Manage the loaning of ICT devices and equipment, ensuring proper documentation and return of items.
• Assist with the setup and deployment of devices for school events and mass activities (e.g., MCCA).

1. PA and AVA Support:

• Manage the school’s PA and AVA systems during events and other occasions.
• Provide ICT services and technical support to ensure smooth operation of audio-visual equipment and ICT setups.

Qualifications and Skills:

1. Education:

• Minimum 'A' Level graduate, or
  Diploma holder from a local polytechnic, or
  ITE graduate (or Higher Nitec)

1. Skills:

• Basic video editing skills using suitable software/tools.
• Proficient in MS Office, Google Suite (Google Docs, Sheets, Slides), and Gmail.
• Competency in photography and videography, including the use of DSLR cameras and video cameras.

1. Experience:

• Preferably 1 year or more of relevant experience in an educational or ICT-related environment.
  

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

For Price Forbes Companies situated within the Asia-Pacific, you are required to provide support to the Broking Teams as required on the following: -

1. (Re)insurance New & Renewal Business and Endorsement Processing for all lines of business (Employee Benefits, Property, A&H, and Special Risks).
2. Assist with the preparation of slips for all markets involved on accounts.
3. Preparation of all (re)insurance related technical documentation, ensuring completeness and accuracy – Evidence of Covers (EOCs), Endorsements & Addenda.
4. Support with correspondence to clients and markets as required.
5. Maintain client files, ensuring all correspondence is correctly filed for ease of review.
6. Attend client or underwriter meetings as required.
7. Perform any other ad hoc duties as reasonably required by the broking teams.

Job Requirements

• Responsible for (Re)insurance New & Renewal Business and Endorsement non-financial processing as assigned.
• Review and verify placement documents and ensure accuracy against all correspondence.
• Ensure the insurers and reinsurers are in the approved security listings.
• Collate all documentation necessary to onboard new clients and markets.
• Ensure completeness of checklists.
• Ensure timely and accurate issuance of the (re)insurance related documentation, meeting service standards and document turnaround time.
• Brokers liaison.
• Update of pipeline and renewal tracking spreadsheets.
• Ensure accuracy of clients’ & market information
• Support annual audit and E&O review as a team.
• To handle filing and documentation, including annual files archive. Ensuring documents are saved and files are passed on to the others in accordance with Company Rules and Procedures.
• Perform any other duties as assigned.

Representing Price Forbes:

• Champion the PF name and core values.
• Represent PF with clients, agents, suppliers and other organisations.

Compliance:

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Knowledge Required:

• Detailed understanding and knowledge of Insurance & Reinsurance and relevant legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required

• Diploma holder or equivalent with at least 3 years of relevant experience.
• Collaborative team working approach.
• Ability to prioritise and organise own workload.
• Ability to work under pressure.
• Ability to work with employees at all organisational levels.
• Accurate and attention to detail.
• Good written and verbal skills.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Adobe.
• Only Singaporeans & SPRs need apply.

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are seeking a skilled Cloud Infrastructure Engineer to manage and support our cloud infrastructure on AWS and HCC Cloud. This role is essential for ensuring high availability, performance, and security across our cloud environments. The ideal candidate will have extensive experience in cloud operations, Infrastructure as Code (IaC), disaster recovery, and continuous improvement initiatives to drive cost efficiency and scalability.

Key Responsibilities:

• Manage and support cloud infrastructure on AWS and HCC Cloud, ensuring optimal availability, performance, and security.
• Oversee and troubleshoot critical issues within cloud environments, providing Tier 2 and Tier 3 support as needed.
• Implement and manage Infrastructure as Code (IaC) using tools like AWS CloudFormation and Terraform.
• Define, implement, and test disaster recovery and business continuity plans.
• Drive continuous improvement by optimizing cloud infrastructure for cost efficiency and scalability.
• Ensure network security, including managing VPNs, firewalls, VPCs, and IAM configurations across AWS and HCC Cloud.
• Collaborate closely with development, operations, and security teams to establish CI/CD pipelines and adopt best DevOps practices.
• Monitor system performance, conduct capacity planning, and maintain thorough documentation of all infrastructure components.
• Possess a deep understanding of AWS services, including EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, and networking concepts.
• Proficiency in monitoring tools (e.g., CloudWatch, Prometheus) and security practices to manage VPNs, firewalls, and VPCs effectively.

Qualifications:

• Minimum 10 years+ years of experience
• Required: AWS Certified Solutions Architect (Professional)
• Required: AWS Certified SysOps Administrator (Associate)
• Preferred: AWS Certified DevOps Engineer (Professional)
• Strong expertise in cloud operations and IaC using AWS CloudFormation, Terraform, or similar tools.
• Demonstrated experience in disaster recovery and business continuity planning.
• Proficient in implementing and managing network security protocols across cloud environments.
• Excellent collaboration skills for working with cross-functional teams in a CI/CD and DevOps framework.
• Familiarity with monitoring and security tools, particularly AWS CloudWatch and Prometheus.

Job Summary:

We are looking for a proactive and dynamic professional to join our Application L3 team who can guide the team to troubleshoot production issues, provide technical solutions, provide maintenance and support for a mission critical system.

Job Description

• Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution.
• Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
• Permanent solution includes code change, workflow change etc.
• Trouble shooting involves, simulation of the issue, going through various logs, working with the application team and with the infra team.
• Should possess good people management skills such as managing the team, task allocation, mentoring, monitoring, motivating the team etc.
• Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
• Create and maintain documentation for software design specifications.
• Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
• Reviewing the work of other team members with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java
• Experience in performing production support
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle and MySQL
• Experience in implementing web services such as SOAP and RESTful web services
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in batch processing implementations
• Have implemented some form of custom frameworks such as security and validations
• Have some team leading experience
• Good verbal and written communication skills
• Advanced understanding of modern software development methodologies
• Advanced understanding of software testing methodologies, scripting and tools
• Minimum experience of three or more full SDLC for web application projects
• Ability to work effectively in a team and with client

Good to have:

• Experience in Agile development environments
• Experience in DevOps toolchains
• Experience in container platforms such as Docker and Kubernetes
• Experience in messaging platforms such as Kafka and IBM MQ
• Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
• Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

Company: Medical MNC
Location: Biopolis (near Buona Vista station)
Contract: 1 year (renewable)
Salary: Fixed at $2000

Position Summary:

Junior Scientific Support Specialist to join our Performance Testing Lab (PTL). This role involves conducting lab testing and supporting our mission to make the world healthier, cleaner, and safer.

Key Responsibilities:

• Perform routine validated test methodologies on finished products and special projects according to Standard Operating Procedures (SOPs).
• Process and enter technical data into the work request management system.
• Ensure compliance with safety and quality standards.
• Collaborate with the Team Leader on work assignments.
• Track laboratory samples, consumables, and reagent inventory.
• Maintain equipment records and perform routine maintenance.
• Report any testing deviations or equipment issues to the Team Leader promptly.
• Maintain a clean and organized laboratory environment.

Qualifications:

• Nitec / Diploma in Science
• 0-1 year of laboratory experience; training will be provided for those without experience.
• Strong teamwork and communication skills in English.
• Proficient in Microsoft Office.
• Detail-oriented and systematic in work.

Additional Information:

• Office hours: Monday to Friday

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Government sector
• 3-month contract, subject to renewal
• Island-wide (assigned based on nearest location)
• No interview required

Duration: Jan 2025 to Mar 2025, subject to renewal

Salary: $2,390/month

Location: Island-wide

Working Days and Hours: 4 weekdays + 1 weekend, 9am - 6pm/1pm - 10pm (roster basis)

Responsibilities:

• Assist customers in counter duties relating to application forms.
• Record data in systems accurately.
• Any other administrative tasks as needed.

Requirements:

• Singaporeans only
• Minimum GCE O Levels
• Prior customer service experience is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Job Responsibilities:

· Providing support to a team of 10 members

· Coordinating of frequent travelling arrangements, booking of flights and hotels

· Managing of calendars , visa application and minutes taking

· Handling of access cards, business correspondence, confidential documents and license applications

· Provide of admin support to other senior management executives

· Assist with presentation slides, compliance documents and daily/monthly reports

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 5 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Location: Montfort Secondary School, 50 Hougang Ave 8, Singapore 538785
Contract Period: 2 January 2025 to 31 December 2025
Option to Extend: The Contractor grants the School the option to extend the Contract for a further 12 months.

Key Responsibilities:

1. Reception and Counter Service:

• Manage the front desk, attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students in a professional, prompt, and friendly manner.
• Assist students according to school guidelines, such as issuing graduation certificates and other relevant documents.
• Accept goods on behalf of staff and coordinate with them to ensure proper receipt of items.
• Handle incoming calls professionally, ensuring they are answered within three rings.
• Issue stationery and loan items, providing guidance to users on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labeled, and organized.

1. Student Support:

• Perform administrative duties such as data entry and verifying the completeness of forms and documents submitted, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating latecoming details in the Google form, issuing latecomer slips, updating daily student attendance, and notifying the Operations Manager about students issued with Corrective Work Orders.
• Coordinate parents' appointments for key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in the safekeeping of Ezlink cards and handphones for latecomers/students.

1. Administrative Support:

• Provide administrative assistance for fundraising events.
  Maintain the orderliness and cleanliness of the reception counter.
• Perform ad hoc duties and projects as assigned by the School.
  

Working Hours:

School Term:

• Mondays to Fridays, 7:15 a.m. to 4:30 p.m. (including a 45-minute lunch break).

School Holidays:

• Mondays to Fridays, 8:00 a.m. to 5:15 p.m. (including a 45-minute lunch break).

Days Off:

• Not required to work on Saturdays, Sundays, and gazetted public holidays.

Qualifications, Skills, and Experience:

Education:

• At least a GCE N Level Certificate.

Experience:

• Preferably 2 years of experience in frontline customer service.

Skills:

• Strong communication and active listening skills.
• Pleasant, friendly, and mature disposition with the ability to thrive in a fast-paced environment.
• Knowledge of MS Word and MS Excel is advantageous.
  

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

· Counter Service to manage stakeholders’ needs

o Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.

o Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.

o Handle incoming calls professionally and ensure they are answered

o Issue stationery and loan items and provide guidance to users on the appropriate forms to use.

o Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.

o Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.

o Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

· Students’ Support

o Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.

o Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.

o Manage parents’ appointments for key personnel during Parents-Teachers Meetings.

o Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

· Other Administrative Support

o Provide administrative support for fund raising events.

o Maintain the orderliness and cleanliness of reception counter.

o Handle adhoc duties and projects assigned by the School.

Working Arrangement:

Location: Hougang

Salary: $2580/Month

Working Hours:

Mondays to Fridays 7:15am to 4.30pm, inclusive of 45 minutes lunch break

School Holidays/Scheduled School Holidays: 8:00am to 5.15pm, inclusive of 45 minutes lunch break

Contract Duration: 2 Jan 2025 to 31 Dec 2025

Job Requirements:

o Candidate should possess strong communication and active listening skills

o Candidate should preferably have 2 years of experience in frontline customer service.

o Knowledge of MS word and MS Excel will be an advantage.

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Technician and Support Specialist to enhance its IT service and support team in Singapore.

Position Summary
The IT Technician and Support Specialist will be responsible for delivering comprehensive IT support across the APJ region. This role involves providing first-line assistance for desktop and laptop systems, applications, mobile devices, and other related technologies. Key responsibilities include responding to user inquiries, managing end-user assets, setting up accounts for new employees (both local and remote), and deploying computers along with necessary system access.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Address support tickets promptly while ensuring high levels of customer satisfaction within established service level agreements (SLAs).
• Install and configure laptops, printers, phones, operating systems, applications, and other essential equipment.
• Image computers according to specifications using tools such as SCCM/JAMF/MDM.
• Maintain Active Directory and provide support for Office 365 and corporate software.
• Assist in the deployment of new applications and hardware.
• Repair and provide support for equipment as needed.
• Act as the security liaison for the local office, ensuring adherence to security guidelines and policies.
• Undertake additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with a strong troubleshooting aptitude.
• Proficient in Microsoft Windows operating systems, Microsoft Office products, Mac OS, and Mac management.
• Experience with Active Directory and Exchange administration (including email accounts, distribution lists, shared mailboxes).
• Strong relationship management skills with stakeholders across the APJ region.
• Proven ability to handle support requests effectively while prioritizing tasks.
• Team-oriented approach within both regional and global contexts.
• Ability to work independently in a dynamic environment with flexible hours.
• Chinese speaking skills will be a bonus for internal & external communications and engagement

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Position Objective

The Student Support Department (SSD) is looking for a highly qualified Academic Support Teacher with previous experience in delivering academic intervention to join our team of multidisciplinary professionals. Utilizing a MTSS (Multi-Tiered Systems of Support Model), the Academic Support Teacher provides support through co-planning, co-teaching, consulting, and targeted content support and intervention support during study blocks. Academic Support teachers at the secondary level have a strong focus on collaborating with the team to support differentiation within the classrooms. Academic Support teachers also support students in building independence and habits that will support their success as they grow older.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Collaborates with Classroom Teachers to provide differentiated instruction to students

• Co-plans, co-teaches, and consults with classroom teachers
• Implements models of effective co-teaching
• Builds strong relationships with teachers based on mutual trust and valuing the strengths of each teammate
• Supports the planning and implementation of accommodations for students in the classroom that are determined by student need and class content

Plans and Delivers effective academic support to secondary students

• Utilizes data-based decision making and evidence-based strategies to offer high quality academic support
• Plans, prepares, and delivers small-group intervention to secondary students
• Establishes positive, safe, and trusting relationships with students, their families and teachers to foster student progress related to students’ academic needs

Regularly assesses students’ progress

• Collects and analyzes screening as well as progress monitoring data to identify student need, adjust intervention, and report progress to parents, faculty, staff, and administration
• Summarizes assessment results and incorporates information into an appropriate support plan

Serves as a case manager for students receiving support services

• Gathers relevant background information related to students’ academic strengths and challenges
• Maintains updated and accurate student files which adhere to high-levels of confidentiality
• Coordinates, facilitates, and maintains records on meetings with parents, teachers, and internal/external service providers
• Coordinates and facilitates testing and classroom accommodations for qualifying students

Provides consultation to teachers, parents, and other service providers to foster greater academic achievement

• Participates on a multi-disciplinary team of professionals by utilizing a problem-solve approach
• Prepares and disseminates professional resources according to student need
• Offers ongoing support to faculty, staff, and parents in order to accelerate student growth
• Establishes and maintains ongoing professional collaboration with service providers on and off campus in order to maximize student impact in all areas of development

Position Requirements

• Minimum of 3 years of experience working within intervention (in the classroom or as an interventionist) with relevant qualifications
• Exceptional interpersonal communication and professional collaboration skills
• Must demonstrate flexibility, strong work habits, and a positive attitude
• Strong organizational skills and excellent command of the English language
• Proficiency in using computers and other forms of technology
• Strong references and attendance record
• Demonstrates the Stamford Values – Courage, Ingenuity, Compassion, Integrity

Qualifications

• Bachelors Degree in Education or Special Education and related field
• Current Teaching Certification from an accredited educational institution
• Minimum 3 years experience providing academic intervention to students with identified learning challenges
• Previous training and/or experience as a Learning Support Teacher/Reading Interventionist/Sped Teacher
• Knowledge and/or experience delivering student support services within an MTSS/Rtl Model
• Previous experience and/or training using benchmark screening and/or progress monitoring assessment (i.e., DIBELS, Aimsweb, Easy CBM)

Contacts

• Other Stamford Teaching and Non-Teaching Staff
• Parents and Students
• PTA

Working Conditions

• School Environment
• Working hours 8am to 4:30pm, Monday to Friday, plus occasional staff meetings and trainings
• School holidays are paid and free except staff days and training days (please refer to the website to see the school
• calendar with school holiday dates)

Terms of Employment

• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Position Objective

The Student Support Department (SSD) is looking for a highly qualified Academic Support Teacher with previous experience in delivering academic intervention to join our team of multidisciplinary professionals. Utilizing a MTSS (Multi-Tiered Systems of Support Model), the Academic Support Teacher provides support through co-planning, co-teaching, consulting, and targeted content support and intervention support during study blocks. Academic Support teachers at the secondary level have a strong focus on collaborating with the team to support differentiation within the classrooms. Academic Support teachers also support students in building independence and habits that will support their success as they grow older.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Collaborates with Classroom Teachers to provide differentiated instruction to students

• Co-plans, co-teaches, and consults with classroom teachers
• Implements models of effective co-teaching
• Builds strong relationships with teachers based on mutual trust and valuing the strengths of each teammate
• Supports the planning and implementation of accommodations for students in the classroom that are determined by student need and class content

Plans and Delivers effective academic support to secondary students

• Utilizes data-based decision making and evidence-based strategies to offer high quality academic support
• Plans, prepares, and delivers small-group intervention to secondary students
• Establishes positive, safe, and trusting relationships with students, their families and teachers to foster student progress related to students’ academic needs

Regularly assesses students’ progress

• Collects and analyzes screening as well as progress monitoring data to identify student need, adjust intervention, and report progress to parents, faculty, staff, and administration
• Summarizes assessment results and incorporates information into an appropriate support plan

Serves as a case manager for students receiving support services

• Gathers relevant background information related to students’ academic strengths and challenges
• Maintains updated and accurate student files which adhere to high-levels of confidentiality
• Coordinates, facilitates, and maintains records on meetings with parents, teachers, and internal/external service providers
• Coordinates and facilitates testing and classroom accommodations for qualifying students

Provides consultation to teachers, parents, and other service providers to foster greater academic achievement

• Participates on a multi-disciplinary team of professionals by utilizing a problem-solve approach
• Prepares and disseminates professional resources according to student need
• Offers ongoing support to faculty, staff, and parents in order to accelerate student growth
• Establishes and maintains ongoing professional collaboration with service providers on and off campus in order to maximize student impact in all areas of development

Position Requirements

• Minimum of 3 years of experience working within intervention (in the classroom or as an interventionist) with relevant qualifications
• Exceptional interpersonal communication and professional collaboration skills
• Must demonstrate flexibility, strong work habits, and a positive attitude
• Strong organizational skills and excellent command of the English language
• Proficiency in using computers and other forms of technology
• Strong references and attendance record
• Demonstrates the Stamford Values – Courage, Ingenuity, Compassion, Integrity

Qualifications

• Bachelors Degree in Education or Special Education and related field
• Current Teaching Certification from an accredited educational institution
• Minimum 3 years experience providing academic intervention to students with identified learning challenges
• Previous training and/or experience as a Learning Support Teacher/Reading Interventionist/Sped Teacher
• Knowledge and/or experience delivering student support services within an MTSS/Rtl Model
• Previous experience and/or training using benchmark screening and/or progress monitoring assessment (i.e., DIBELS, Aimsweb, Easy CBM)

Contacts

• Other Stamford Teaching and Non-Teaching Staff
• Parents and Students
• PTA

Working Conditions

• School Environment
• Working hours 8am to 4:30pm, Monday to Friday, plus occasional staff meetings and trainings
• School holidays are paid and free except staff days and training days (please refer to the website to see the school
• calendar with school holiday dates)

Terms of Employment

• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Are you looking for an opportunity to be part of the Asia Private Bank business that serves the complex wealth management needs of ultra-high net worth clients in countries across the region? You have found the right team!

As a Middle Office Support Associate within Wealth Management Operations, you will represent Operations and collaborate with our front office partners in meeting the needs of our clients. You are also required to continuously improve the processes and controls through effective partnership with front office, control partners and other operation teams to enable the bank to scale in a controlled manner.

Job responsibilities:

• Support the business on all operational matters and resolve it by partnering with the right

• Take ownership of the issues and exceptions and bring them to a logical conclusion.

• Ensure controls are executed in a timely and accurate manner.

• Use metrics to measure the performance of service providers.

• Analyze data and trends to identify process weakness and gaps in controls.

• Drive process improvement / automation initiatives and efficiency opportunities with the respective Ops teams.

• Identify opportunities to automate process via Intelligent Automation tools.

Required qualifications, capabilities, and skills:

• At least 8 years of working experience and 4 years of operations experience with knowledge across product and process within Private Bank

• Minimum of a Bachelor's degree in Banking and Finance or other relevant disciplines

• Must be highly disciplined, a self-starter, and can execute on assignments independently

• Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solution, initiatives, and projects

• Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset)

• Ability to work in a fast-paced environment and manage multiple priorities simultaneously

Preferred qualifications, capabilities, and skills

• Knowledge of Temenos will be an added advantage.

• Knowledge of Tableau and Alteryx CORE certification is a plus.

• Client facing experience is desirable.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b19a997a409fe9b19cc1c2cba877ca9b