Total 4,509 tech support job vacancies in Customer Service category in Singapore

WHO WE ARE:

• Subway® franchisee operating an upcoming new restaurant @ Great World shopping mall.
• We believe in providing a fun and rewarding working environment while offering the opportunity to contribute as the ‘pioneer’ team.

YOUR ROLE:

• As a Sandwich Artist™ you are the face of Subway® promoting the brand’s awareness as you will be serving and adding value to every customer’s needs in an efficient and friendly manner.
• We are looking for talented individual to join us as the ‘pioneer’.

YOUR RESPONSIBILITIES:

• Greets and serves guests. Exceptional guest service is a major component of this role.
• Customising customer’s product to their specifications according to prescribed recipe.
• Maintains food safety and sanitation standards.
• Handles or processes light paperwork.
• Performs other tasks as maybe assigned from time to time.

WHO YOU ARE:

• Cheerful, friendly, detailed and customer-orientated.
• Physically fit to work in a Fast Food Restaurant.
• Possesses Bachelor's degree.
• Experienced in F&B would be an added advantage.

WHAT WE OFFER:

• Attractive Salary Packages.
• Clean Environment (non-oily and greasy environment typically found in a restaurant).
• Career growth opportunities.
• Training and professional development opportunities.

Our client:

A 2 decades old profitable and dynamic industry pioneer, specialised in inventory and accounting software for diverse industries.

Job scope:

(1)Troubleshoot hardware/software issues on a virtual server, windows server, desktop, and network connection

(2)Provide technical support ,investigate, troubleshoot, provide solution to end-users (corporate client)of accounting and inventory software solution

Requirements:

-Diploma up in Information Technology or networking

-Experience with setup & maintenance of windows servers, virtual machines (HyperV, Citrix), remote desktop, Fortinet firewall

-Possess Experience in implementation & technical support of accounting or inventory software and accounting knowledge will be an added advantage

Work Location: Eunos

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Job Summary:
Analyzes supplier and/or customer data regarding ordering and/or delivery of parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer parts requirement inquiries, facilitates responses and resolves delivery problem. Maintains customer relationships. Develops an understanding of customer’s culture and business strategies.

Job Duties and Responsibilities:
• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in the ERP system and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in the ERP system to potentially resolve order issues.
• Revises and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors/expedites orders with high complexity and urgency.
• Resolves customer claims with functional department (Accounting, Quality Assurance, etc.), credit and rebill, RMA process, determine root cause, recommend and implement corrective actions.
• Maintains a healthy pipeline on part usage/demand on existing contract, program, etc., in collaboration with Customer, Sales and Planning, etc.

Required Skills and Experience:
• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Ability effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (i.e. Excel, Word, PowerPoint) applications
• Ability to enter large volume of orders in the system

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Jurong East
• Salary: $1,800-$2,200

Job Scope:

• A company provide Imaging solution services.
• Greeting customers and assisting them in making purchases
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Position Objective

The Academic Records Support position supports the operations of the Academic and College Counselling Team and High School Registrar to ensure accurate and complete documentation is in place for all students. Under the direction of the High School Principal, performs a variety of clerical and support work involving both specific routines and focused aims. The Academic Records Support position works cooperatively with staff, students and parents, and performs other related duties as assigned.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Supporting the Registrar and Academic & College Counseling Team

• Maintains accurate and complete student files and relevant documentation
• Updates school platforms with accurate student information
• Collates, reviews and processes 'new joiners' student transcripts. This includes communication with families during the student onboarding process, for new students at SAIS in addition to PCS graduates
• Processes regular updates to existing student records, including inputting historical grades in PowerSchool
• Completes credit checks for existing students, ensuring students are on track for graduation
• Contributes to annual reviews of student documentation, and maintaining accurate and updated student records
• Records documentation of credit recovery completion by students, on an ad-hoc basis

Miscellaneous

• Communicates in a positive and effective manner with all members of the school community
• Provides information over the phone or in person to parents, students or school personnel as appropriate
• Tracks and communicates progress in document and file review
• Completes relevant training for platforms and safeguarding
• Performs other administrative duties as assigned.
• Duties will be subject to periodic review to ensure they reflect the needs of the school as these change from time to time.

Position Requirements

Knowledge and Skills

• Knowledge of Google Suite
• Excellent interpersonal communication skills.
• Proficient in using computers

Personal Qualities

• Willingness to take on additional responsibilities as assigned.
• Have a sense of humor.

Qualifications

• Some experience of administrative work
• Written and oral fluency in English a must
• Written and oral fluency in Mandarin highly desired
• Knowledge of Google Suite and Microsoft Office (Word, Excel, Powerpoint)

Working Conditions

• School Environment
• Working hours 8am to 5:00pm, Monday to Friday, plus occasional staff meetings and trainings

Terms of Employment

• Working Hours: 8:00 am – 5:00 pm, Monday to Friday
• Annual Leave: 21 days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalisation leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Professional Roles

• Train, coach and assess students and employees with special needs on-site to meet industrial standards and requirements of the nursing homes incorporating Work-readiness Skills and Work Habits – hard and soft skills.
• Support students and employees in integrating in workplace environment, including managing relationships with co-workers and supervisors
• Facilitate and support the implementation, review of the vocational education curriculum to enable students and employees with special needs to achieve competencies in both hard and soft skills.
• Preparing documents, reports and other communication materials, where necessary, for the purpose of communicating information to parents, documenting site observations or incidence reporting
• Monitor students and employees with special needs’ performance using CATs (Continuous Assessment Tools) and SWPs (Standard Work Performance)
• Provide on-site training/supervision as and when needed.
• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Reporting Officers

Clinical Care

• Assist the nursing team in the delivery of nursing care to the residents by students and employees with special needs in the nursing homes.
• Assist the therapy team in the delivery of the therapeutic activities to the residents by students and employees with special needs in the nursing homes.
• Help to maintain a clean, safe and neat environment for the residents by students and employees with special needs in the nursing home.

Administration

• Provide administrative support for training and development activities under SG Enable
• Participating in meetings and trainings to develop relevant knowledge and skills
• Maintain confidentially in all aspects of participants, staff and organisation information
• Other duties as assigned by Care Programme Executive and/or Administrator

Pre-requisites

• A Diploma or GCE A level qualification
• Able to travel to offsite work locations, i.e. employer work sites, with possibility of more than one location a day
• Possess effective communication skills as required to communicate with external employers and workplace co-workers
• Strong organizational skills with strong detail orientation
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to help special needs students/adults
• Proficiency in Microsoft Office applications

Helpdesk Specialist

• Working Location: Central
• Working Arrangements: Hybrid Working Arrangement
• Salary Package: Basic Salary + AWS

Role Overview:

We are seeking a dedicated Helpdesk Support Specialist to join our team and provide exceptional support to our customers. The ideal candidate will be responsible for assisting with basic customer inquiries, resolving common issues, and facilitating the smooth flow of information to higher-tier support teams. Additionally, you will play a crucial role in gathering and organizing data for analysis, maintaining our knowledge base, and conducting simple manual testing tasks.

Key Responsibilities:

• L1 Support:
  • Provide first-level support to customers by addressing their inquiries, troubleshooting common issues, and ensuring timely and effective solutions.
• Customer Inquiry Resolution:
  • Assist customers in resolving basic queries, technical issues, and concerns in a courteous and professional manner. Ensure high customer satisfaction through excellent communication and problem-solving skills.
• Information Gathering:
  • Collect essential information related to customer cases and escalate complex issues to L2/3 support when necessary. Document customer interactions accurately and comprehensively.
• Repetitive Case Collation:
  • Identify and document recurring customer cases for further analysis and tracking. Collaborate with team members to proactively address these issues and reduce their occurrence.
• Knowledge Base Maintenance:
  • Continuously update and maintain a comprehensive knowledge base of customer queries, solutions, and best practices. Ensure that information is readily accessible to team members for efficient issue resolution.

Qualifications and Skills:

• Proven experience in a helpdesk or customer support role, with a strong focus on customer satisfaction.
• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in maintaining accurate records and documentation.
• Familiarity with helpdesk software and ticketing systems is a plus.
• Willingness to learn and adapt to new technologies and processes.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43506" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

We seek Freelance/ Part Time / Intern staff for our client a major Investment Bank in Singapore.

Students with an IT background will also be considered.

Candidates should be available to work 2-3 days per week (weekdays) and should be a Singapore PR or Singaporean.

· Basic PC, Mac, and Phone troubleshooting knowledge. These candidates will cover the on-site desks and provide “Tier 1” support, triage, etc., and escalate as necessary.

· End-user hardware and software troubleshooting

· Windows OS, Apple OS X, Chrome OS (Chromebooks), iOS, Android

· Monitor and accessory deployment/collection

· Laptop & and mobile device deployments

· Upgrading broken devices or any damaged devices

· Ensure workstation monitors are functioning along with peripherals

· Interfacing with users to troubleshoot software issues

· Perform the disconnection of workplace equipment, movement of the equipment to the destination location, reconnection of the equipment, and testing according to the provided test plan.

· Installation/removal of phones, desktop PCs, monitors, and associated cabling.

Please email your updated resume to [email protected]

Benefits Summary:

• Up to $3500 + Variable Bonus + Benefits
• 5 Days work week
• Working Location: Sentosa

Responsibilities:

• Provide technical support service to users in the organization
• Setup, configure and ensure smooth running of the computers, network devices, printers
• Performing first level troubleshooting of devices
• Server Administration including running backups and trouble shooting
• Any adhoc task assigned by superior

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

· Provide 1st level diagnosis to hardware and software related issues.

· Assist the End User in providing information or to perform an IT related task when required, e.g., guide the End User to change local printer set-up, change local printer ribbon.

· Basic troubleshooting related to hardware, system software, applications, network connection or devices, virus or malware intrusion or usage.

· Resolve all HW/SW PC and laptop problems or escalate it to the respective technical support personnel/team by informing the Help Desk.

· Aid Asset Management staff regarding asset checking.

· Provide and ensure that all Operating System build versions are the same for all PCs/laptops and that all devices are security hardened (meaning services or applications not needed by the Buyer like games etc. are not installed or configured).

· Mitigate, remediate, clean and/or format PCs/laptops immediately that have been identified with security threat or suspicious activities, processes, virus/malware and the like.

· Perform basic troubleshooting and if needed basic administration tasks on MS Active Directory, Symantec Endpoint and other system software running on endpoint PCs or laptop
Assistance in setting up Projectors, Teleconference and Videoconference units.

· Assistance in setup and configuration of mobile phones and tablets (ex. VIP request to setup newly acquired mobile phone and tablet, transfer of files from old mobile phone to the new)

· Assistance in setting up of network connectivity.

· Assistance on how to use or operate Wireless Projector; any break fix and/or maintenance support required shall be provided by the Buyer.

· Standby support for Boardroom meetings

· Standby support for the Office of the Chairman meetings and events

· Setup computers and connection for Training rooms.

· Perform laptops, desktops and peripherals preventive maintenance and cleaning.

· Prepare reports and assure that information is readily available.

· Configure and install network devices (Switches and Access Points)

· Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

· Monitor performance and ensure system availability and reliability.

· Provide Level-2 support and troubleshooting to resolve network issues related to Switches and Access Points

· Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

· Collaborate with vendors and other IT members for issue/problem resolution, and project implementation.

· Workstation setup for end-users

· Software installation

. Manual OS and application patching as necessary

. On-site diagnosis, evaluation, and identification of recommended fix

Our client is a highly reputed bank.

Responsibilities:

• Deliver day-to-day end-user computing and desktop support services for approximately 600 PC/laptops in a Windows 7/10 operating environment.

• Support Microsoft Office 365 environment, including Office 2016, Office 365 Pro Plus, Visio, Project, Teams, and Skype for Business software.

• Perform Windows domain account management and network support.

Skills/Requirement:

• Minimum 1 year experience in helpdesk support within a Windows environment.

• Degree/Diploma in Computer Science or equivalent.

• Proficient in Microsoft Office (Excel, Word, PowerPoint). Knowledge of Microsoft Teams and/or PowerBI

• Strong interpersonal skills and customer service attitude.

• Ability to communicate effectively with all levels of staff.

• Self-driven with the capability to pick up new technical knowledge independently.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Responsibilities / Functional Requirements:

Scope of Work:

• Assist infrastructure team on project related activities
• Assist with the business coordination for UAT activities
• Perform technical support and assist with project related UAT activities
• Perform validation on Internet services including Wi-Fi, LAN and mobile device connection onsite and in hotel rooms
• Troubleshoot laptop/desktop related issues on network/system/application
• Assist with the project task tracking and provide regular updates to the stakeholders
• Ad-hoc task assigned by the manager

Key Qualifications / Requirements:

• Diploma in Information Technology or equivalent in relevant discipline
• Minimum 4-5 years experience in PC, hardware and software support
• Experience in troubleshooting and managing Win7, Office, MS outlook, MS Active Directory, Mac OS, VDI client, Smart phone iOS / Android, basic networking, POS, Scanner, printer and other attached peripherals.
• Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
• Experience in incident and Request Management system
• Experience in ITIL operating environment is a plus
• Good customer service and communication skills

Key Highlight:

• Great exposure to the government healthcare operation sector
• Nearest MRT: Outram Park
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $3,000 per month
• Contract Duration: 6 months

Key Responsibilities:

• Ensure quality and adherence to SOPs for case escalation and case management for organization's programmes
• Assist in training and upskilling of Customer Care agents provisioned for organization's programmes
• Assist to investigated and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience
• Assist to monitor inventory level at Customer Care Centres
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Support post app release issues and rectifications, solutioning

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Experience in customer service/customer care is an advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
· Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
· Assist in resolving technical issues with customers, contractors and vendors.
· Able to provide necessary training to teammates and end-users.
· Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
· Work closely with the Technical Support and Customer Support team both onsite and remotely.
· Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

· Candidate must possess at least a Diploma or Professional Certificate in Electronics/Electrical/Mechatronics Engineering or any related field.
· Possess good communication and presentation skills with good command of English.
· At least 1-2 years of working experience in car park or security field preferred.
· Experience dealing with CCTV, network access and other security devices will be advantageous. Able to work well in a team.
· Valid Class 2 or 3 Driving License required.
Willing to work on rotational standby duties

Job ID: 18768

• Location: Promenade
• Working hours: 9am – 5.45pm
• Salary: up to $6,000 (Depending on experiences)

Job Description

Secretarial Support (60%)

• Assist to maximise working calendar to ensure good time management
• Including business travel and meeting arrangements within recommended safety parameters, etc.
• Manage work-related documents for relevant endorsement and/or filing
• Including arrangements for travel related documents, business registration documents, etc.
• Organise and arrange business lunches, dinners, offsite meetings with business associates
• Arrange travel and accommodations
• Welcome officers’ guests by greeting them, and direct them to appropriate place
• Assist and support officers’ guests from overseas for their logistics, accommodations, and setting meeting schedule.
• Manage incoming and outgoing documents effectively
• Manage corporate driver and vehicle to ensure that they are available at all reasonable times
• Support CEO’s secretary when absent or need support.
• Officers’ secretary support when Japanese communication is needed
• Handle confidential documents ensuring they remain secure
• Perform other ad-hoc duties as assigned

Administrative Support (40%)

• Support arrangement of company’s events
• Communicate with global entity and coordinate service agreements, and proceed settlement for quarterly service fees (ISF)
• Manage company’s subscription list and report the expense in a timely manner
• Compile regional monthly reports and distribute them to related personnel
• Organise and arrange business lunches, dinners, offsite meetings with business associates
• Manage documents– orderly filing of physical documents and archiving of soft copy documents
• Support for renewal of our web site, company brochure, and video.
• Book shared resources e.g. meeting rooms and company cars for meetings
• Submission of IT workflow request, name card for newcomer and any system support request.
• Support Strategy and Planning administrator when needed.
• Other miscellaneous administrative support / ad-hoc tasks

Job Requirement

• At least a diploma in business management, business administration or equivalent
• 2 years of experiences in corporate support and/or general administration
• Business proficiency in Japanese to liaise with HQ office in Japan
• Advance knowledge in corporate secretarial support, general administration and operational
• In-depth understanding of communication methods and tactics to ensure effective communication both in English and Japanese to liaise with Japan HQ
• Basic use of IT equipment and tools, such as E-mail (Outlook) and internet functions
• Advance knowledge of administrative software including word processing, EXCEL spreadsheets and presentation
• Required to prioritize as there will be multiple tasks at once and complete the tasks on time

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18768, Executive Secretary".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will provide administrative support to the Undergraduate Studies Section in the Dean's Office, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

1) Faculty Co-ordinator for Study Abroad Programmes (SAP)

• Plan, manage and coordinate SAP which covers university-wide and faculty-level global partnership with overseas universities.
• Work closely with Global Relations Office (GRO) on the student exchange programme (SEP) allocation and student placement.
• Manage the administrative processes that include student recruitment, selection interview, pre-departure briefings, module mapping and credit transfer for outgoing students in all SAP.
• The range of programmes that the team handles include the following: Student Exchange Programmes (SEP), French Double Degree Programme, Global Classroom, Summer/Winter Programmes, Global Science Summer Programmes, Incoming/Outgoing Summer Undergraduate Research Opportunities Programme in Science (UROPS), Non-graduating, non-exchange programmes, Financial Assistance Schemes (e.g., NUS Awards for Study Abroad, Science Student Overseas Exposure Fund)

2) Student support for outbound and inbound students

• Handle student enquiries/appeals efficiently.
• For inbound students, to also assist in the logistics required (e.g., accommodation).

3) Publicity

• Manage the Faculty's SAP publicity materials
• Update collaterals, website, student portal etc to ensure information is accurate and timely.

4) Others

• Coordinate and answer enquiries (counter, telephone, email) from students and the public.
• Take minutes for Undergraduate Studies/Student Life meetings.
• Provide assistance at University/Faculty level events such as Open House, Freshmen Orientation Briefing, and Commencement.
• Any other duties as assigned by the Vice Dean.

Qualifications/Requirements/Other Info

1. Degree holder with a positive learning attitude.
2. Proficient in Microsoft applications.
3. Ability to work under pressure and multi-task in a fast-paced environment with multiple timelines and demands.
4. Ability to exercise tact and discretion in handling sensitive and confidential information.
5. Possess effective oral and written communication skills.
6. Mature, independent, adaptive and meticulous.
7. A team player with the ability to interact well with all levels of stakeholders.
8. Willing and able to do overseas travel to partner universities

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Service Support Engineer (SLA)

Tasks:

• Delivers engineering services to customers effectively and on time
• Monitors and maintains customers’ system equipment and performance
• Guides customers through use of equipment safely and effectively
• Explains new features and suggests upgrades to customers
• Builds close relationships with customers
• Generates SLA reports and presents findings to management and customers
• Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to customers and support to peers
• Resolve conflicts or complaints from customers
• Ability to respond to emergencies on time

Qualifications:

• Hold a diploma/degree in electrical engineering, or relevant engineering in RF
• Willing to travel frequently in the ASEAN region
• Good work ethics and growth mindset
• Open-mindedness and innovative thinking
• Time management skills

We are working with a leading firm to search for a Regional IT Support Lead.

Responsibilities:

• Provide technical support for ASEAN offices
• Responsible for IT operations and projects with End User IT Services for ASEAN offices.
• Working with senior stakeholders to deploy projects and manage capacity.
• Review and maintain knowledge on all purchased and existing supported desktop software, hardware, and systems.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 3 -5 years of relevant experience
• MUST HAVE:
  1. Experienced in level 2 support
  2. Experienced in Microsoft Entra and Office 365
  3. Strong Knowledge on Microsoft 365, Active Directory Sites and Services, DNS, DHCP, and DFS.

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

[What the role is]
As a support staff, your role is to support policies and schemes in specific functional areas.

[What you will be working on]

You will provide administrative support for the various processes under the recruitment lifecycle. You will also have the opportunity to be assigned to undertake tasks and projects related to other functions of Human Resource.

[What we are looking for]

• Strong credentials with relevant experience in HR preferred
• Proficient in Microsoft Office applications (e.g. Excel, SharePoint)
• Some experience with Robotics Process Automation processes as well as Workday will be advantageous
• Able to multi-task and work effectively in a fast-paced environment, both in teams as well as independently
• Possess strong interpersonal and communication skills

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday - Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

As an IT Support Executive, you will be a part of the project team to support the IT Business Relationship Manager and Regional IT Team in successfully implementing IT systems to improve business efficiencies and be the leader in Proptech. The role requires the candidate to:

• Transform business needs into epic/user story and work with technical team to drive toward delivery.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely cross workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operation issues or queries.
• Supports delivery of project(s) through to initiation, requirement analysis, design, build, testing, implementation and closure
• Supporting business transition and helping to establish change, providing training and documenting user guides.

Requirements:

• Minimum 4 years of business analyst experience required.
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends
• Excellent written and communication skills. Strong organisational, interpersonal, and analytical skills.

If working in a dynamic and rewarding team environment appeals to you, then we want to hear from you.