Total 6,839 technical support engineer job vacancies in Customer Service category in Singapore

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

We are seeking a dynamic IT Support Executive adept at providing technical assistance to both internal teams and external stakeholders.

Responsibilities:

. Level 1 support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the organization.

· Vendor escalation for desktops/laptop hardware purchases, repairs or software troubleshooting.

· Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.

· Support, review & liaise with end users on the implementation of an IT governance framework, policies, systems, infrastructure to ensure compliance and alignment to guidelines (ISO 27001, EA, MTCS, etc).

· Perform and participate in capacity planning, redundancy planning and execution of Disaster Recovery Plan.

· Proactively propose suggestions to improve IT systems and operations.

· Assist to drive digital transformation initiatives in line with strategic objectives of the organization.

· As part of the digital transformation initiative, work with external service providers to implement new applications, projects or upgrades.

· Be willing to learn new technology (M365, Cloud, Biometric devices, etc)

. Actively learn to operate new equipment or software to support company functions.

. Research and test new software to support existing or new operational requirements.

· Liaise with multiple vendors and stakeholders in resolving problems in the rolling out of new applications and ensuring that project delivery is on time.

· Any ad-hoc tasks as assigned by the Management.

Job Requirements:

· Strong technical background in network systems.

· Knowledgeable of best practices in general IT and end user support.

· Self-motivated, proactive, meticulous and adaptable to fast changes.

· Good communication skills and a team player.

· Prioritize tasks effectively and able to work well under pressure.

· Able to explore new ideas and innovation; and, partner with key teams across the organization to deliver effective IT solutions.

· Able to work both as part of a team and independently with minimal supervision, with reasonably good analytical and problem solving skills.

· Resourceful, innovative and able to adapt in a changing environment.

· Able to work with external parties (stakeholders, external parties, vendors and service providers) to deliver results through collaboration, partnerships and services.

· Perform simple repair and faulty parts replacement as necessary.

Qualifications:

· Minimum Diploma or Bachelor Degree in IT discipline, computer engineering or related field.

· Minimum of 2 years of relevant work experience; ideally with project management experience.

#NEW# AV IT Support Specialist- 12 month Contract - Long Term

Our client, a dynamic and innovative medium-sized financial services firm, is currently seeking a skilled Network IT AV Support Engineer to join their team. This role involves providing comprehensive support for all company business events as part of the AV end-user support team. Reporting directly to the Director of Corporate IT Technology in Asia Pacific, the position falls within the Corporate IT End User Technology – Productivity and Enterprise Communication team. Based in Singapore, the candidate will play a crucial role in supporting customer experience solutions utilizing the latest technologies, including Digital Signage, Meeting Room Solutions, Video Conferencing, Streaming, and Live Event Support. Collaboration with Facilities teams to ensure seamless support is also a key responsibility. Moreover, the candidate must be available to provide support to the regional leadership team during important conferences, ensuring smooth operations and exceptional user experiences.

Responsibilities:

• Provide second-level support for Meeting Room solutions, Microsoft Teams, ZOOM, WEbex , Digital Signage, Cisco VCS Systems, and other related technologies.
• Offer technical consultancy to end users to ensure prompt problem resolution.
• Communicate effectively with departments and promptly notify relevant parties of any issues affecting operations, such as outages or service disruptions.
• Demonstrate creativity and innovative problem-solving skills.
• Possess knowledge of network topologies, protocols, cabling, and troubleshooting techniques.
• Proficient in Teams and Unified Communications.
• Communicate effectively with internal and external customers.
• Ability to multitask, work with minimal supervision, and self-motivated.
• Maintain a positive attitude and collaborate effectively in a team environment.
• Gather appropriate details from customers during interactions.
• Provide professional and service-driven assistance to internal customers.
• Collaborate with team members to achieve collective goals and objectives.
• Perform additional duties as required.

Skills needed :

• Minimum 3 years of experience in Voice and Video and AV technologies,
• Strong understanding of live virtual event workflows.
• Demonstrated proficiency in planning, organization, and problem-solving, with a strong process orientation.
• Excellent analytical, interpersonal, facilitation, and leadership skills, coupled with effective oral and written communication abilities.
• Competence in Microsoft Teams & Event hosting, Cisco video endpoints, and preferred experience with AV technologies and web streaming solutions such as Vbrick.
• Familiarity with MS Teams configurations. ZOOM, Webex is big bonus
• Understanding of AV equipment, signal flows, architecture, and live system setups for broadcasts.
• Knowledge of streaming media workflows, CDN connectivity, and media distribution for both live and on-demand content within enterprise networks and externally.
• Proven ability to systematically troubleshoot problems in complex voice and video environments.

If you have any questions, please feel free to contact [email protected] for more information.

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• In charge of some major account, advise customer of their hardware requirement (e.g: upgrade of Ram, etc)
• Handle customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
• Manage projects from end to end, including administering cost budgets.
• Lead by example in all aspects for ground staff to look up to.
• To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

Job requirement:

• Diploma / Degree
• Min 2 years’ working experience in IT / Tech Industry
• Familiar with Microsoft products, operating Windows
• Familiar with basic networking fundamentals
• Good communication and customer service skills
• Team Player, positive attitude, and keen interest in customer service.
• 5 days work (8.30am to 6pm) at Depot Close
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing applications.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

• Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
• Versioning control systems: Git , AzureDevOps|TFS and SVN
• SQL scripting (SQL Server or Oracle are preferred)
• JIRA platform experience

- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

GFI GROUP

Founded in New York in 1987, GFI provides competitive wholesale market brokerage services in a multitude of global over-the-counter (OTC) and exchange listed cash and derivatives markets. Over more than 25 years, GFI has expanded both organically and through acquisitions into a broad range of markets, including fixed income derivatives, cash fixed income, emerging market financial products, energy and commodity derivatives, and equities.

Job Responsibilities:

• Book trades into the trade capture systems and manage the trade matching and clearing processes, MarkitWire skillset a must.
• Assist sales and execution teams with trade booking as required.
• Oversee day-to-day trade processing, matching, clearing, unwinds, netting and confirmations.
• Manage and resolve exceptions, fails and settlement issues.
• Carry out checks and controls, intraday and EOD. Communicate EOD status to the group.
• Liaise with Caventor teams, internal BGC teams, clients, banks and service providers as required.
• Support sales and execution teams as required with requests and queries.
• Carry out project and development tasks as required.
• Assist with the global counterparty onboarding process.
  • Oversee progress internally within BGC and with clients/banks and chase as required.
  • Update the shared status documents for internal Caventor use.

Job Requirements:

• 2 years experience in a similar role, ideally from a hedge fund manager.
• Good product knowledge and day to day processing of interest rate swaps, bonds, futures is essential with FX being useful.
• Knowledge of market risk of trades and P&L a plus.
• Proficiency in Excel & VBA a major plus.
• High level of attention to detail and “completer finisher” mentality.
• High level of multi-tasking and prioritization.
• Needs to be a self-starter and able to work independently.

GFI and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

IT Associate Engineer (End User Support)

Salary: $3000-$3800

Working hours: 9am-6pm (Mon-Fri)

Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities

• Provide technical support to end-users on various technical issues and problems relating to enduser devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails

• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.

• Support service request and incident management to provide quality end-user services.

• Perform ad-hoc root cause analysis and problem resolution.

• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.

• Develop checklists for typical problems.

• Assist immediate supervisor in the definition methods for issue resolution and prevention.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, with 1-2 year relevant experience in End User support.

• Proficient with Windows operation systems, M365, Anti-virus software and etc.

• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)

• Handling incident tickets from end user for IT matters.

• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

We’re looking for a Customer Support Associate to join our team in Kuala Lumpur, Malaysia. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 4am), evening (from 10pm) or weekend shift
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

About you:

• Hold a Singaporean Citizenship or Permanent Residency (please note we cannot support Visas for this role)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our Singapore office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.
• You’ll ideally have worked in customer support before, but don’t worry if you haven’t. We’re willing to work with the right person as long as they’re passionate and always striving to give a great customer experience.

How we work:

We work differently and we’re proud of it. As part of our support team, you’ll play a key role in helping our customers have a great experience with Wise.

You’ll also be the link between our customers and teams, helping our product teams identify areas for improvement.

There’s no script and no hand holding and we trust each other to get stuff done.

At Wise you’ll have the opportunity to have real impact, grow your skill set and work across our entire business.

This is not your average customer support job.

Interested? Check out this vlog to find out more about life in our Customer Support team.

Please send in your application with your resume and cover letter.

Service Coordinator | Customer Support | Kaki Bukit

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Position : Customer Support Officer (Ecommerce Platform) – Up to $3700 - EAST – Changi Business Park
• Location : East – Changi Business Park Crescent (2 Bus Stops From Expo MRT Station)
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $3700 + Variable Bonus + Up to 14 Days Annual Leaves + Medical Coverage Of Up to $400
• Duration : Permanent
• Industry : Service Provider

Main Responsibilities:

• Provide first level customer support and services on how to use the e-commerce platform
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Bridge between technical team and customers to communicate problems and solutions
• Perform daily & weekly operational processes on case logging, data handling and reporting
• Maintain accuracy and effectiveness of customer care knowledge base and business process document
• Provide training to the new customers if needed
• Other administrative duties assigned by superior

Requirements:

• Diploma or equivalent in any discipline with minimum 1 year working experience in a customer services environment.
• Knowledge and experiences in e-Commerce would be advantageous

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

This is a temporary hourly-rated position attached to a Community Club in the North East.

Duration: 1 year

Job Scope

-Provide administrative support to the Constituency Office (CO) and the grassroots organisations (GROs).

-Answer enquiries from members of the public and keeps abreast of all activities, courses and events available at the community club and other local matters.

-Assist in the smooth operation of the CO.

Requirements

-IT savvy

-Candidates awaiting further studes (e.g. in university) may apply

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF Days: 1 weekday and either weekend

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992

Email resume: [email protected]

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Hours: Wed to Fri: 10AM to 7PM (8 hours + 1-hour lunch break)
  Sat & Sun: 8.30AM to 6.30PM (9 hours + 1-hour lunch break)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

ELEMENTARY SCHOOL LEARNING SUPPORT & EAL TEACHER

Our vision at SAS explains why we exist. We aspire to be a world leader in education, cultivating exceptional thinkers prepared for the future. We are committed to our mission that has been at the heart of our 65-year history: to provide each student an exemplary American educational experience with an international perspective.

If there is one thing we know about the future, it is that our students will graduate into a rapidly changing, increasingly global world where their success will depend to a large degree on their ability to learn new skills, take on new challenges, and work with a diverse range of people. We aim to build a strong sense of joy and purpose in learning among our students to enable them to do so.

We know that our students’ future success will depend on their ability to develop skills such as critical thinking, creativity, and cultural competence. And, it will depend on the quality of the moral character they develop. We seek to personalize learning for every child to meet their unique learning needs. We know that supporting them in their social-emotional growth is as important as their academic growth. And, we seek to stimulate that growth in a community as rich in equity and inclusion as it is in the extraordinary diversity of our students. Our ability to attract, retain, and develop diverse talented educators, working collaboratively in teams, is vital to our success.

We welcome your application if you would like to join us on this meaningful culturally responsive journey in cultivating exceptional thinkers prepared for the future.

Position Qualifications

• Bachelors degree with a valid ELL/EAL teaching credential (higher degree preferred);
• A certification in special education
• Extensive experience working with students with a variety of learning differences, and elementary-aged Multilingual Learners of English
• Experience developing EAL programming including curriculum, instruction, and assessment
• Two to five years of current teaching experience providing small group research-based interventions in an educational environment (Preschool through Grade 5)
• Experience with collaborative planning, differentiating instruction, and co-teaching in a homeroom classroom
• Experience tracking effectiveness of teaching strategies or interventions with the use of progress monitoring documentation
• Experience with the Response to Intervention (RTI) framework or Multi-Tiered Systems of Support (MTSS)
• Training and experience with science of reading-aligned early literacy approaches
• Must be confident in their ability to teach any student, and have a willingness to provide intervention that meets the needs of students with a range of learning needs
• Experience differentiating instruction and assessment based on student learning needs
• Experience tracking effectiveness of teaching strategies or interventions with the use of progress monitoring documentation
• Experience with Response to Intervention (RTI) framework or Multi-Tiered Systems of Support (MTSS)
• Comprehensive knowledge of current best practices in teaching early literacy and numeracy skills
• Demonstrate proficiency in implementing strategies and interventions to support the development of executive function skills.
• Extensive experience in collaborating in Professional Learning Communities to review data and share progress monitoring documentation and planning for next steps for a plan of intervention
• Thorough knowledge and experience with current instructional strategies and current teaching materials, as well as evidence of recent professional growth participation
• Extensive experience in collaborating in Professional Learning Communities to review data and share progress monitoring documentation
• Must be confident in their ability to teach any student, and have a willingness to provide intervention regardless of the significance of disability or learning need(s)
• General knowledge of American curricula and education systems. A working knowledge of United States Common Core State Standards and WIDA standards is preferred
• Models SAS Core Values (Compassion, Honesty, Fairness, Responsibility, Respect).

Specific Responsibilities

• Provide a classroom environment that is conducive to learning
• Effectively teach the curriculum
• Effectively manage each group of students while providing for a variety of learning styles, ability levels, and educational backgrounds
• Individualize the content when necessary to meet each student’s learning needs.
• Maintain rigorous and appropriate learning expectations of all students at all times.
• Accurately and regularly assess student progress
• Continuously monitor student progress and make appropriate modifications of goals and strategies to meet students’ needs
• Maintain up-to-date and accurate records of student progress and attendance and classroom supplies and materials
• Engage parents and students in the learning process through frequent and meaningful communications about student progress
• Be available to parents and students during the outside of school hours
• Engage in department/team planning, curriculum review, budgeting and other activities.
• Interact cooperatively with other staff members in the development of cohesive curriculum materials and the establishment of instructional goals
• Co-operate with and participate in the planning and evaluation of the school program.
• Keep current in education through coursework, in-service programs, and by attending professional meetings and conferences
• Employ technology (computer, video, internet, etc) as appropriate to enhance instruction.
• Remain proficient in school related technologies
• Engage with students in meaningful activities beyond the classroom which extend learning experiences for students (coaching, organizing field trips, sponsorship of clubs, events, or community service projects, etc)

Other Responsibilities

• Engage with the administration in a committed effort to improve one’s own instructional skills
• Openly support and abide by all school policies and procedures
• Model the ‘Core Values’ in your interactions with the school community
• Liaise with the Principal, taking on tasks as assigned, including all school goals

In addition to the above school-wide expectations, SAS has developed division faculty profiles to provide the greatest opportunity for the best match between our classroom needs and faculty strengths in order to be able to deliver an exemplary educational program for all students at each division. We encourage your thoughtful reflection on the following faculty profile for the Elementary School in determining whether your strengths provide a good match with the SAS division programs and expectations.

• Collaborate with other teachers in Professional Learning Communities (PLCs) that are focused on building clarity, consistency and coherence among team members for improved learning for ALL students
• Differentiates instruction and assessment based on student abilities, interests,

and learning styles

• Passionate about learning
• Eager to remain current on best practices in teaching field
• Enjoys collaboration with colleagues and is an excellent team member
• Communicates effectively and efficiently with students, parents and colleagues
• Experience in teaching students from a wide range of abilities and cultural backgrounds
• Positively contributes to school culture through support and sponsorship of school activities
• Integrates technology in innovative ways in daily instruction
• Actively strives for self improvement as a life-long learner

Terms of Employment
Salary and benefits shall be paid consistent with the SAS approved compensation plan for Teachers.


Evaluation
Performance of this job will be evaluated in accordance with the provisions of the
Board’s policy on evaluation of personnel.

Job Scope:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Requirements:

• Good team-player
• Some experience in working in school environment

Contract Period: From 1 Jun 2024 to 31 Dec 2025.

Personnel will be working in alternate week shifts:

Morning shift

• Mondays to Thursdays: 6:00am to 3:15pm

• Fridays: 6:00am to 2:45pm

inclusive of 45min lunch break

Afternoon shift

• Mondays to Thursdays: 09:15am to 6:30pm

• Fridays: 09:45am to 6:30pm

inclusive of 45min lunch break

Job Description

Key Responsibilities

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Knowledge of 2 or more processes on 1 or more technologies

Requirements

• Bachelor of Engineering with minimum years of experiences/ internship experiences
• Have interest and basic understanding in semiconductor industry and semiconductor chip-making processes
• Strong in stakeholder and customer management
• This role requires you to work at customer site daily (either North or East)

Job responsibilities

• Replacement of toners for printers situated at the Level 18 HELIOS office and studysite.
• Setting up / Relocation of IT and lab equipment.
• Install and maintain software that is approved for installation/use in the HELIOS project.
• Provide technical support of IT equipment to more than 40 HELIOS staff across 7 clinical stations, including but not limited to printer support.
• Maintain and troubleshoot hardware/software issues of all IT equipment in use by HELIOS staff, including but not limited to sourcing for repair/replacement where necessary.
• Escalate Level 2 (L2) issue to Helios in-house IT team and ensure timely resolution.
• Perform data backup on lab equipment before clearing device memory buffer.

Requirements

• Diploma or Degree in IT or Computer science
• Relevant working experience

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Responsibilities
• Responsible for providing administrative support to the operations team.
• Receive, monitor, follow up with the Food Delivery vendors processes/reports.
• Handling customer feedback and enquiries via emails and calls.
• Follow-up on store licenses and liaise with the government authority with regard to food hygiene matters.
• Liaise with shopping mall management on operational issues of the F&B outlet.
• Liaise with various vendors related to operations (cleaning services & security system).
• Prepare management reports related to operations.
• Assist other departments in operations related matters.
• Report to the General Manager, Operations and Operations Manager.
• Other duties as assigned by the General Manager, Operations and Operations Manager.

Requirements
• Minimum 1 year experience in a business support or administrative role.
• Prior experience in the F&B or retail industry advantageous.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office Applications (Excel, Word, PowerPoint).
• Positive attitude and team player.
• Preferably bilingual in Mandarin and English to handle enquiries and request from Mandarin and English-speaking customers.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

Join our dynamic IT team as an L1 Support Engineer (IT Admin) and play a crucial role in maintaining our organization's technological infrastructure. In this position, you'll be responsible for providing frontline support to end-users, troubleshooting hardware and software issues, and ensuring smooth operations of our IT systems. You'll have the opportunity to collaborate with cross-functional teams, learn new technologies, and contribute to the overall success of our IT operations. If you're a proactive problem-solver with a passion for technology and excellent communication skills, we'd love to hear from you. 

Position Duties 

• Install, configure, and maintain computer systems and software.
• Attend as the first level of IT support to all reported incidents and service requests.
• Maintain documentation of IT related incidents and ensure compliance with IT policies and procedures.
• Assist with user account management, including creation, deletion, and modification.
• Manage the procurement of new computers and coordinate the distribution of equipment for new hires.
• Maintain the IT assets inventory record including accountability forms.
• Collaborate with higher-level support teams for licenses, accesses, or complex issues.
• Other admin tasks that may be assigned from time to time.

• A minimum of 2 years of experience providing technical support.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling IT assets and equipment.
• Strong mindset to try out new approaches to solve unique problems.
• Ability to take responsibility and ownership of managing and resolving tickets.
• Knowledge of ITIL framework or basic IT service management concepts.
• Familiarity with IT procurement processes and inventory management.
• Proficiency in using IT support tools and ticketing systems such as Jira, Zendesk, ServiceNow or similar
• Holds a passion for IT and has received education in a related field.
• Prioritizes customer satisfaction and maintains a user-centric approach.
• Capable of working autonomously and effectively within a team setting.
• Always learning!
  

More About Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for an Assistant Service Engineer, 2-stroke. This is a permanent opportunity, and its location is Singapore.

Your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform advanced mechanical as well as electronic & automation and system-integration related troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you have:

- Bachelor in Mechanical Engineering, Marine Engineering or equivalent with min. 2 years of working experience in a related field

- Diploma in Mechanical Engineering, Marine Engineering or equivalent with more than 3 years of working experience in a related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner, [email protected]) with any questions related to this position.