Total 6,997 technical support engineer job vacancies in Customer Service category in Singapore

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Highlights

• Workplace Harmony
• Employee Recognition Program
• 5-Days Work

Overview:

You will play a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth operations, and facilitating effective communication with clients and internal departments.

Job Responsibilities:

• Manage and process sales orders accurately and in a timely manner, ensuring all details are correct and aligned with customer requirements.
• Serve as a point of contact for customers regarding inquiries, orders, and order delivery
• Update and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Collaborate with the sales team to facilitate smooth operations, delivery schedule and compile sales weekly report

Job Requirements:

• Prior administrative experience, preferably in sales or customer service
• Proficiency in MS Office and CRM software
• Strong organizational and communication skills suited to an engineering setting
• Ability to multitask and work effectively in a team

Service and Project Engineer

• Working Days: Monday - Friday
• Working Hours: 8.45am to 6.15pm
• Working Location: Island wide (Client Site)
• Office Location: Boon Lay Way
• Salary: $2500 - $3500 + Transport Allowance

Responsibilities

• Planning and scheduling of Project activities
• Service, trouble shoot, installation, commissioning and maintain our range of equipment on sites.
• Provide continuous after sales support such as helping customers identify problems with installed equipment (if any), recommending improved material, machinery or parts for replacement and maintenance.
• Coordination with Customers (mainly PUB/ NEA), Suppliers and Contractors and maintain high standards of professional and personal conduct when interacting with customers
• Continuously improve on own’s knowledge on supplier’s products with the aim to introduce technology that add value to the customers.
• Product training to customers and business partners.
• Maintaining and updating a data base on equipment and spare parts catalogs, protocol manuals, data books, salvaging tools and materials where possible.

Requirement

• Diploma or Degree in any engineering fields
• Prior experience in a similar industry with similar experience with proven track record of success
• Engineering background to understand the drawings and any technical detail in supporting our clients on site
• Class 3 Driving License is a must, company vehicle provided

Penny Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

Installation, commissioning and provide user training.

· Attend service calls and provide on-site technical support.

· Maintain coordination with customers regarding technical matters and developments.

· Prepare detailed technical service reports for every job performed.

· Travel overseas for job assignment or training.

· To provide technical service and maintenance work for projects as well as existing customers

Any ad hoc duties assigned by Superior.

· Carry out basic troubleshooting, minor repair on customer equipment.

· To install, service, support, upgrade and maintain equipment.

· Understand system parameters and interactions to allow process development and electro-mechanical troubleshooting on the equipment.

· To perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs and adjustments.

· To support the team in meeting customers’ expectations and company’s expectations.

· To write technical reports and handle specific jigs during service jobs.

Requirements :

• Professional Certificate, Diploma in Mechanical/ Electrical/ Electronic Engineering, or relevant discipline.
• Preferably with technical/hands-on experience.
• Good command in English plus other lanuage - to liaise with multilingual associates.
• Flexible, responsive, and able to work long and irregular hours if required.
• Able to work independently as well as in a team-based environment.
• Possess a high level of integrity, a self-motivated personality and a willing to learn attitude.
• Willing to travel overseas india and other branch of the company

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Overview: -

• 5 Days work per week (Monday to Friday), 8.45am to 5.45pm
• Monthly base salary: SGD 3,200 - SGD 4,400
• AWS (13th Month) + Variable Bonus
• Kaki Bukit

Your Responsibilities: -

• Supervise testing methods and maintain high-quality standards for all processes.
• Ensure compliance with safety regulations and maintain equipment to the highest standards.
• Plan Annual Inspections, Full Load Tests, and 150% Brake Tests.
• Develop and establish standards for conducting inspections and tests on all procedures.
• Manage daily schedules and manpower deployment.
• Coordinate with internal and external stakeholders regarding planned inspection schedules and follow-up.
• Address client concerns and resolve issues.
• Ensure inspections are completed according to schedule.
• Assist employees in understanding quality standards and ensure compliance with all quality manuals and procedures.

Requirements: -

• At least 5 years of relevant experience in the industry.
• Diploma in Mechanical/Electrical/Electronic or a Technical Certificate from an accredited Technical Institute.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min Nitec in any discipline
• Call center experience (Any industry) or frontline customer service experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement:

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT, supporting end user
• Hardworking , positive attitude
• MNC work environment
• 5 days work (8.30am to 6pm) at Cecil Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Service Delivery Technical Consultant

Singapore

Who we are

SimCorp offers an industry-leading integrated investment management platform.

Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides clients with a full front-to-back-offering, whether through a SaaS (software as a service) platform or as an on-premise solution. Globally, we serve clients, ranging from central banks and sovereign wealth funds to pension and insurance funds, asset managers, fund managers, asset servicers, and wealth managers.

As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico.

Since its foundation in 1971, SimCorp has worked closely with the investment industry to develop a world-class platform. Today, SimCorp is a subsidiary of the Deutsche Börse Group and is headquartered in Copenhagen, Denmark. The combined company employs over 2,800 people globally, spanning more than 30 offices worldwide.

Platform leadership, SaaS acceleration and Ecosystem scaling are the 3 growth levers of SimCorp 2025 strategy and PaaS Operations plays a crucial role in this transformation journey by delivering excellence in client services by executing a reliable, predictable, cost-effective operations service. As a platform and technology operations team, we also aspire to execute acceleration in standard processes to assist in the growth and efficiency of SimCorp’s SaaS business.

Why is this role important:

Service Delivery Technical Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to contribute to the successful support and maintenance of SimCorp Dimension and to all aspects of service delivery around SimCorp Dimension.

Service Delivery Technical Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp. They instruct, coach and mentor less experienced consultants.

In this key role you will work on client site shift to provide technical support & solutions to overcome issues encountered by the customer and to optimise usage of the systems for them. This interesting job offers you a unique opportunity to increase your knowledge and get experience on a variety of disciplines.

You will find yourself working in a dynamic and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our success and develop in a professional environment - grow with us!

Tasks and Responsibilities

• You will be the key contact for our clients regarding production support and help manage the relationship.
• Provide L1- L3 support for resolving problems and issues that occur in the technical solutions and the system operations of SimCorp Dimension and the underlying infrastructure at clients to provide convincing and timely solutions to our clients.
• Report and dashboard maintenance and enhancement and daily operations of technology platforms (including monitoring and troubleshooting)
• Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.

Your qualifications

• A Bachelor’s degree in computer science or similar field
• Broad knowledge and solid experience in technology operations and experience of managing or working with large software applications in complex technology environments.
• Minimum three years of experience in SQL, PL/SQL programming
• Experience in enterprise reporting and BI tools like SAP Crystal Reports, Business Object, Qlik, Power BI, Tableau, Cognos or others
• Experience in Oracle Performance Tuning
• You are good at working on and prioritizing multiple tasks at the same time.
• Proactive nature, service-minded, and a natural drive for problem-solving, enthusiastic, committed, result-oriented, and able to thrive under pressure.
• Excellent client communication and presentation skills, including listening skills, and fluency in English (spoken and written)

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Work Experience – L1

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Work Location: City Hall

Customer Service Associates

5.5 Days; 11am-8pm/11am-4pm

$2500-$3000 (Depends on experience)

Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Job Description & Requirements

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for a Senior Ecommerce Operations Manager to support APAC Markets on the online platform as well as providing technical input on regional and local ecommerce projects for the Group.

You will be the go to person in the region for any support request that comes from an APAC country and you will be answering these requests in a timely and efficient manner. Indeed, this role is key to ensure the stability of the ecommerce platform and support the ambitious growth of our client's online sales platforms.

Moreover, You will also be part of the Global Digital Technical team where you will need to collaborate with Global on knowledge sharing/ Issue resolutions/ Escalation. You have to foster collaboration with various ecommerce team members across countries with different expertise. Collaboration work and Team player are really the keys here to be succeed in this position.

Role and Area of Responsibilities :

1. Support APAC Markets on eCommerce Platform Issue/Operation:

a. Provide first level support to APAC markets for the ecommerce system. Coordinate and collaborate with internal and external resources via ticketing system. Provide outstanding, rapid-response email and phone based technical support.

b. Assist the market on issues, and take the lead if certain critical action is required on the websites configurations across APAC or globally for some cases.

c. Escalate unresolved issues if required, while maintaining ownership of issues through resolution.

d. Provide frequent follow ups and status updates to the issue requestor to make sure communication stays fluid.

e. Maintenance and Management of internal support tools, systems, and related roadmaps.

f. Training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.

g. Be close to markets and business teams by providing frequent communication updates to each markets, to ensure there is no gap in the major issues/technical challenges faced.

h. Perform site audits in a dedicated time to ensure synergy across APAC websites.

2. Contribute to APAC Digital Projects:

a. Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not just be on the website/ecommerce.

b. Lead particular project/topic end to end, from Scoping, Go Live to Support. Provide updates and coordination to management team, external consultant and business team.

c. Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.

d. Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.

e. Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

f. Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions.

3. Be the Go-to-person for eComm – CRM cross channels Projects in the region:

a. Gain a full domain knowledge on our ecommerce and CRM cross projects.

b. Be the subject matter expert in terms of system interfaces, data flow between the systems, ensuring there is some synergy on information collection.

c. Contribute on cross projects between CRM-ECOMM; ensuring the requirements are aligned with the regional/global strategy on the system flow as well as involved in test and go live activities.

d. Work closely with Regional & Global CRM team, to represent ecommerce team on the technical flows across systems.

Requirements:

• Business Degree, with focus on IT/Computer Science/Software engineer/eCommerce
• 4-6 years of experience in ecommerce projects lifecycle as well as operational support in Ecommerce/Content Management System.
• Experience with Project Management lifecycle especially in ecommerce project. Experience in web sites launches thru full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Experience with writing business requirement document as well as comfortable with Technical document reviews.
• Understanding of the ecommerce solution architecture in general including data exchanges between systems, for example: System flow between Ecommerce engines, OMS, payment gateway.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Ability to work self-sufficiently and drive brand success
• Experience working and coordinating directly with the Ecommerce business

Technical skills:

• Demandware/Salesforce Commerce Cloud (preferred) or any other eCommerce platform.
• PMO and Operation/Support experience is a plus.
• Previously used project/task management software system, Agile methodology tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP is a plus
• Analytics - Google Analytics, Tag Management Systems.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
• Social integration technologies around Facebook connect and social sharing.
• Exposure to mobile, Omni –channel technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser testing / functionality
• Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio and Project

Languages:

Fluent in English (Chinese, Japanese or French = a plus )

Growing company looking for individual with strong interest in Technical Engineering work.

Work includes, repair, maintenance, calibration and programming.

ITE/Poly graduate in Electrical / Electronic or Mechatronic.

With or without experience.

5-day work week.

Preferably staying near East / North East area.

Only Singaporeans or PRs may apply.

We regret only shortlisted candidates will be notified.

Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

The Infrastructure Engineer will be responsible for day-to-day Support L1 function – Monitoring the alerts and escalate. Follow the SOP and support the L1 function.

Job Description

• Work with infra and app teams on requirement gathering to implementation.
• Review and analyze infrastructure architecture and identify the gaps.
• Perform RHEL OS patching and other administration tasks for cloud projects.
• Guide app team to troubleshoot infra related issues.
• Be the SME for Linux / Unix OR windows administration and automation.
• Drive infra project life cycle – Server provisioning to Cutover.
• Prepares technical project plans for new initiatives in BAU.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
• Analyze and manage incidents/problems/requests coming from users
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Supervise and monitor daily and monthly chains and handle user request by working
• closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Handle some automation and development to improve support activity
• Prepare and maintain support documentation
• Maintain programmable code outlined in technical instructions and specifications for software applications

Job Qualification

Mandatory

• Candidates should have 3+ years’ experience in application support in a large organization.
• Exposure to Capital Markets applications
• Exposure to Counterparty Credit Risk applications
• Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
• Good knowledge Microsoft Office
• Good knowledge in Control-M
• Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Good to Have

• ITIL Experience
• French speaking capability is an advantage
• Exposure to Market Risk and Compliance domains is an advantage

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Working Hours

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, staff may also be required to start work earlier or to extend working hours.
• Note: Staff may be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Main duties:

• Provides technical support for sales staff, including installation, commissioning, testing and maintenance of all products handled by the respective divisions in the region.
• Project implementation of IT infrastructure or medical equipment system project in a hospital environment.
• Provide first level of support for network, server, and security.
• Troubleshoot hardware and software problems.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Conduct training to end-user and staff members.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 1 Year(s) of working experience in Computer Networking or related field.
• Customer-oriented, effective communication, and able to work independently

Service Engineer (Turbocharger)

Job Function

Service Engineer is responsible for all aspects of the overhaul of turbochargers and their components with a high degree of quality expectations and ensuring that the company is represented professionally, ethically, with high code of conduct, to achieve the financial and commercial targets of the company.

Specific Responsibilities

The following responsibilities indicate some of the key elements of this role, but should not be considered as a complete definition, as there will be tasks that are requested, that are deemed to be reasonably expected as part of this role:-

- Assembly and disassembly of turbochargers and turbocharger components and all associated processes, in accordance with turbocharger makers working instructions and quality standards.

- Skilled in the use of metric and imperial measuring tools, such as verniers, calipers, micrometers, gauges, etc.

- Cleaning turbocharger and turbocharger components to turbocharger makers’ standards using wet and dry cleaning processes, ensuring the integrity of the components material and dimension.

- Knowledge and skill of operating of rotating machinery, such as balancing machines, lathes, drills, boring machines correctly and in a safe manner, working with close tolerances.

- Ability to read and understand instruction books and drawings written in English and to communicate efficiently and effectively in a professional manner, both verbal or written.

- Basic knowledge of turbocharger and engine principles, product range and repair techniques with ability to troubleshoot and provide information for investigation reports.

- Receiving turbochargers and components into the service group and evaluating/reporting on the repairs that need to be completed and/or spare parts that need to be ordered.

- Maintains controls of all special and hand tooling, slings, lifting and safety equipment to ensure that they are in good order.

- Ensures that the workshop machines are clean and maintained in accordance with the manufacturer's instructions with records of inspections and work performed

- Ensures the cleanliness and upkeep of the workshop, thereby creating an efficient and customer focused work environment in the shop and on jobsites.

- Maintain continuous training of all new product and processes, best practices and product service all in accordance with working instructions and company regulations to maintain a high quality of service engineering group.

- Reviews and evaluates shop and service working practices, suggest and implement corrective actions where necessary to improve the efficiency of the service performance level.

- Special projects as required.

Requirements :

Education And Experience

- ITE, Diploma or Degree in Mechanical Engineering.

- 3 years of mechanical experience, as mechanic in diesel or rotating machinery preferred.

- knowledge of close tolerances, blueprint readings and metric measurements.

- Ability to write technical reports.

- Ability to communicate with customers and professionally represents company.

- Salary commensurate with experience.

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

Key Responsibilities:

• Provide technical support and troubleshooting on network, system, hardware and software
• Perform system administration and user account management
• Perform installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Develop new manuals and ways to improve current documentation

To succeed in the role, you need to have at least three years of experience in IT Support, with experience in VVIP support as well.

Key Requirements:

• Diploma or degree in information technology, computer science or an IT-related field
• Three years of experience in system/network/computer support on Windows and Windows Servers and backup solutions
• Experienced with hardware troubleshooting and resolving PC/Mac system/network issues
• Experience with VVIP Support will be advantageous
• Experience with Active Directory, GPOs, DNS, DHCP and IIS
• Experienced in engaging cross-functional business, IT stakeholders and vendors
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

This is an excellent opportunity to advance your career with a renowned automotive company. The company is one of the top leaders in the industry with a rich history.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Mar 2025.

Options to extend the contract for a further period of 2 years.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Wednesdays: 7:00am to 3:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• General administrative works
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisors

Qualifications, Skills and Experience:

• A team player
• Prior experience in cleaning, logistics or simple administrative duties would be preferred
• Physically fit and resilience to be able to perform the role effectively