Total 45,799 Others/Any level Customer Service job vacancies

☑ Basic: $3500 - $5000 + Local Meal & Transport Allow $150 + Variable Bonus + Ad-Hoc Incentive !!

☑ 5 Days, Mon – Fri 8:30am- 5:30pm

☑ Location : Central

☑ Travelling to APAC countries required – Daily Travel Allowance given ( Excluding full claim on Accommodation, Flight + Meal )

☑ MNC, Good Prospect and Benefits

Job Description

• Provide customer support in-field and in-house.
• Assist in product design from inception to commissioning.
• Supervise quality control plans and workshop maintenance.
• Liaise with customers, analyze non-conformity reports, and propose solutions.
• Travel within Asia Pacific, support sales, and improve department processes.
• Conduct Corrective Actions (CA) & Preventive Actions (PA) to enhance quality and prevent issues.

Job Requirement

• Diploma or Degree in Mechanical/ Electrical or Mechatronics Engineering,
• Minimum 1 year of experience in field service, vehicles or wind energy industry.
• Able to commit standby and travel if required.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng (Yvette)

Registration No: R22107492

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Responsibilities:

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, inter-company charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP, and AR sections are closed promptly
• Perform Internet banking & monthly bank reconciliation
• Preparation of Monthly Financial Statements for Management Reporting
• Preparation of analytical reports to the management team
• Prepare and Review all Balance Sheet Schedule to its control accounts including bank reconciliations
• Prepare Accounts Payable & periodic reconciliation of vendors' statement of accounts
• Assist in year-end audit & preparing audit schedules including liaising with external/internal auditors and tax agents as required
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings
• Assist with forecasting and budgeting exercises.
• Support the implementation of new processes and systems
• Perform any other duties as assigned by the Senior Management

Requirements:

• Minimum LCCI/CAT qualifications or equivalent with at least 3 years experience
• Possess strong analytical skills
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, initiative, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multi-task, and meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines
• With experience of using accounting software and Microsoft Office

A) Customer Service

1. Process Customer Orders

- Prepare Sales Order, Purchase Order, Delivery Order

- Request for product samples (if required by customer)

2. Follow Up with Customer on order forecast / update delivery status

3. Handle customer enquiries/ feedback (via email, attend to phone calls)

B) Shipping & Logistics

1. Shipping arrangements

- Prepare container cubing list

- Liaise with Forwarders for booking of containers & trucking arrangements

- Ensure shipping documents are complete (from affiliates / working partner)

- Prepare shipping documents

- Assist in Cost Control: freight rates comparison – to provide monthly updates to management

2. Delivery arrangements

- Coordinate with working partners on delivery arrangements

- Check delivery schedule to ensure delivery is on time

Job ID: 18838

• Location: Bugis
• Working hours: 8.30am ～5.45pm
• Salary: up to $4,000 (Depending on experiences)

Job Description

• Preparing and editing official documents for submission to patent offices and clients (e.g. patent application/search and examination requests/formalities compliance)
• Monitoring and tracking of crucial deadlines
• Assisting the professional staff
• Filing of documents through Electronic Filing Systems
• General secretarial duties
• Translating documents, interpreting and liaising with Japanese clients
• Support when a Japanese client sends an inquiry (emails), the candidate will act as the intermediary translator between the client and the partners (lawyers). The partner replies in English, and the candidate will translate it into Japanese and send it to the client.

Job Requirement

• Minimum 2 years relevant working experience in Patents is a plus
• PC literate in MS Office
• Must be a good team player and be willing to work extra hours if required
• Able to work independently and deal tactfully with people at all levels
• Good time management and organizational skills
• Strong attention to detail
• Ability to communicate fluently in English (both written & spoken) to handle legal documents and talk to partners.
• Business-level proficiency in Japanese, both written and spoken, is required for translating and interpreting legal documents from English to Japanese and vice versa.
  

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18838, Administrator (Secretary & Translator Support)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Job Responsibilities:

• Issue Management - Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents.
• Prepare issues statistic for reporting purposes.
• Prepare daily, weekly and monthly report Daily monitoring Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Job Requirements:

1 - Software Quality Assurance (SQA) (P1 - Beginner)

2 - English (B1 - Proficient)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

• Industry/ Organization Type: Consumer/ Retail
• Position Title: Sales Admin Executive/ Inside Sales Executive
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 am to 6 pm)
• Salary Package: Basic + AWS
• Duration: Full Time/ Permanent

Key Responsibilities

• Process enquiries via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistic department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Distribution of sales enquiries
• Stay up to date with new products and features.
• Handle E-commerce sales & Processing of e-invoice
• Follow up on Account Receivables / Statement of Account
• Submission of event Permit to Work / Security Clearance
• Vendor creation documents
• Other tasks as assigned by Management

APPLY NOW!!!

• Diploma/Degree in Business Administration or its equivalent professional qualifications
• 1 -2 years experience

Temp Customer Service Retail Asst @ Changi Airport Terminal 1 or 4, Watch Shops, > 5 vacancies

• Temp Rate: $10.50 per hour
• Period: 3-6 month
• Working hours: *5-Day week *8hr shift *Transport provided certain shift

*Provide good customer service to Tourists/ walk-in customers.

*Those without experience can be considered. TRAINING provided!

*N/O/A level/ ITE/ Diploma/ Degree with some customer service/ retail/ service crew experienes are welcomed to apply.

*Good communications skill.

Please state Available Commencement Date and Available Period from Start to End Date to work as temp staff.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Working Hours: 8:45 AM - 6 PM / 8:45 AM - 1 PM

Working Days: Monday - Friday / Saturday

Training will be provided.

This position has good career progression.

Job Description

• We have immediate vacancies for people who are passionate about front-line service.
• You will attend to customers’ savings/fixed deposit account transactions, safe deposit boxes, and other counter services.
• You are not required to work on Sundays or Night Banking.

Requirements:

• At least GCE 'O' level with Higher Nitec or candidates undergoing part-time diploma may apply.
• Good attitude with pleasant personality and a flair for customer service
• Required to work on Saturdays (half day). There will be one Saturday off per month.
• If you do not have relevant banking experience but have customer service and cashiering experience, you are welcome to apply for this position.
• Flexible to be transferred between branches.
• We also welcome you if you are customer service-oriented.

Interested candidates please call/ WhatsApp me at 8779 6100 or send your resume to [email protected]

Willie Goh(R2197853)

Swift Search Global Pte Ltd (EA 18C9495)

EA License No: 18C9495

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Provide supervision, caregiving and guidance for the children. They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the children.
1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with children and young persons growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

#NEW# IT Service Lead / Manager / Delivery lead

Network Project/ Automation - 12 months

Are you a seasoned IT service Delivery Lead/ manager with a passion for driving successful Network related Automation Projects? Join our team and play a crucial role in delivering defined project objectives for one of the famous medium financial firms. As Singapore serves as a key APAC business hub for our client, they are rapidly but conservatively growing and expanding their business in the APAC region.

Day to day Responsiblites

• Organize and facilitate key routines such as kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plan and coordinate delivery, ensuring effective collaboration and dependencies across various teams.
• Facilitate dependency management, risk management, and impediment removal for the defined deliverables.
• Promote and facilitate communication and collaboration across organizations to support deliverable completion and adherence to timelines.
• Gather and facilitate status updates for stakeholders and leadership, focusing on delivery progress, risks/issues, and schedule.
• Ensure execution aligns with deliverable requirements by working closely with sponsors and stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery and execution.
• Demonstrate excellent communication skills, both written and verbal, interacting effectively at all levels.
• Ability to interact with business leaders, external vendors, and internal technology groups.
• Utilize Microsoft Office suite and demonstrate solid experience in process release management.
• Can work unsupervised, being a self-starter with strong organizational skills.
• Capable of prioritizing tasks effectively.
• Proven experience in a similar role, showcasing successful project delivery.
• Strong organizational and prioritization skills.
• Ability to work autonomously and as part of a collaborative team.
• Strong stakeholder management & communicaiton skills at all levels

If you are passionate about project delivery, thrive in a collaborative environment, and are ready to make an impact, apply now! Join us in shaping the future of automation projects for our client.

For more information, please contact [email protected]

Job Details

● Salary: Up To S$3,700

● Job Type: Permanent | Full-Time

● Location: Central

● Schedule: 5 Days Work Week (Willing to work on Weekend)

● Benefits: AWS & Bonus Provided

About Company

● Japanese Owned, Posh Modern Luxury Wedding & Events Organizer. Offers a unique ambience and charming experience in the 19th century neo-gothic chapel.

Experience

● Retail Boutique/Bridal Industry: ≤ 2 years

Qualifications

● GCE ‘O’ Level and Diploma in any disciplines

Responsibilities

● Full responsible of the bridal boutique’s operation by appointments

● Assist marketing strategies, handling of social media

● Attending to couple enquiries and assist in gown fitting

● Proactively introduce gowns, accessories, photography and video packages

● Assist to organize marketing campaigns, related workshops and fashion runway shows

● Manage appointed supplier of gown & accessories, monitoring production of gowns

● Maintain gown & accessories Inventory records

● Manage Sales enquires, issuing Sales Tax Invoice to clients, monitor CGS/Pricing for gowns and create packages

● Liaise with tailor for gown alteration schedules

● Coordinate with stylists, models, influences and celebrities for Marketing projects

● Prepare monthly, yearly sales report and presentation materials

● Coordinate with team of wedding planners

Requirements

● Proficient with MS Office application

● Good Organization Skill, Independently & Meticulous

● Committed to deliver high-end level of customer service

● Excellent Communication Skills in English

● Willing to work on weekends & PH

● Singaporean/PR are welcomed

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

Job Title: Service Engineer (ID4542)
Location: Bukit Batok
Working Hours: Mon to Fri 9.00am-6.00pm
Salary: $2500-$3000




Service Engineer

Job Description:
• Perform evaluation, testing, calibration, troubleshooting and repair of equipment according to guidelines and approved methods
• Provide installation, commissioning and after sales maintenance service to customers for general scientific laboratory equipment
• Ensure accuracy, reliability and confidentiality of test results
• Co-ordinate closely with sales team to provide technical support & after sales service to customers
• Conduct risks assessments to comply with safety work procedures

Requirements:
• ITE/Diploma in Electrical/ Mechanical/ Mechatronics Engineering
• Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
• Relevant working experience in similar field would be an advantage
• Sound ability to troubleshoot, test and conduct hands-on repairs
• Good knowledge and understanding in Circuit Schematic Drawing
• Possess Class 3 Driving License (but not essential)
• Experience in or knowledge of ISO documentation (specifically ISO/IEC 17025) will be an added advantage

This role is specifically for the TSE Implant support organization in AMSEA within AGS and as such requires product specialism in Implant VIISta and Legacy hardware and associated software and systems.

Location is anywhere in AMSEA geographical region.

Key Responsibilities

Responsible for all technical support related within AGS TSE. Mainly supporting technical escalations, Root cause analysis and follow up tech doc creation, system installation support , FSO improvement programs and service contract SME support.
Acts as intermediary and field escalation focal point between customer and Division by providing tech support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
Can Provide Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Can Provide Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
Can Present at customer level and has the communication skills to present at all levels within AGS and the Business Unit

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus. Can effectively Manage complex conversations with key partners in the field org and business units

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

What you will be working on

• Initiate and facilitate industry consultancy project(s) in the areas of digital marketing, e-Commerce and digital content production;

• Oversee the planning, execution, and successful completion of industry consultancies projects in digital marketing, e-Commerce, and digital content production;

• Mentor and guide students participating in industry consultancy projects;

• Conduct lectures, tutorials in business related subjects such as Marketing and Communications & Media Management;

• Develop relevant teaching materials for subjects which include setting of assessments;

• Enhance the quality of lesson design and delivery (e.g. e-learning, tutorial etc) through implementing appropriate teaching and learning strategies and methods;

• Design, develop and deliver customised workshops for adult learners;

• Undertake additional duties as assigned (eg academic related work, student/outreach activities) and contribute to poly-wide/school-wide events and/or activities.

What we are looking for

• Academic training in business related discipline

• 3-5 years of relevant experience

• Proven experience as a Digital Marketing and e-Commerce Specialist with a track record of delivering successful projects

• Strong digital content creation skills, with experience using software such as Adobe Creative Suite and Adobe Premiere

• Proficient in e-commerce implementation, with hands-on expertise in utilizing e-commerce implementation tools, such as WordPress, WooCommerce, and Shopify

• Adept in executing digital marketing strategies, demonstrating hands-on proficiency in utilizing tools like Google Ads, Facebook, Instagram, and TikTok

• A team player with strong communication skills and passionate in interacting with both re-employment and adult learners

• Ability to perform in a fast-paced yet collaborative work environment.

• Have strong industry linkages and ability to manage and support industry projects

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

• Be the Subject Matter Expert in managing VMware or Hyper-V.
• Perform Ad-hoc root cause analysis and problem resolution.
• Research and recommend innovative and automated approaches for System administration tasks.
• Create and modify scripts to automate tasks using Shell programming.
• Actively involved in disaster recovery plan.
• Execute service and change requests from users.
• Manage, coordinate, and implement software upgrades, security patches, hot fixes on servers.
• Participant and perform assistance in regular compliance and/or audit related activities.
• Perform regular security monitoring to identify any possible intrusions.
• Remediate VA scan vulnerabilities, perform security assessments and harden system for continual improvements.
• Interface and collaborate with cross functional teams to facilitate system enhancement.
• Prepare written documentation and operating procedures for system enhancement.
• Maintain best practices in managing systems and services across all environments.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 6 years of working experience in managing or maintaining virtualised environment such as VMware or Hyper-V.
• Possess a strong understanding of security practices in hypervisor, virtualization system and network is important.
• Relevant technical certifications in the administration and troubleshooting of VMware is mandatory.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

As a System Operation Support Engineer (Windows & VMware platform), responsible for supporting critical business applications in a fast-pace, agile environment. This role requires candidate to be hands-on in Windows and VMware for planning, designing, implementation, Patch administering using SCCM, scripting, monitoring, and carrying out required changes to complete tasks/projects including to resolve incidents/problems.

• Plan, install, configure, and administer Windows systems in physical and virtual environment.
• Plan, design, implement and administer Active Directory & DNS and related systems, to serve as an escalation point for troubleshooting and issue resolution with regards to multi forest Active Directory systems and other Windows systems.
• PowerShell scripting and automation.
• Monitor critical systems and take corrective actions prior to failure.
• Troubleshoot software or hardware failures to arrive at the root cause.
• Perform regular system patching and upgrades to improve system posture.
• Design solutions to technical problems and implementation of new systems or infrastructure changes.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 4 years of relevant work experience in System Administration of Windows environment in knowledge of Windows 2012 to 2019 Servers with installation, configurations, OS hardening, SCCM Deployment & Performance tuning.
• Technically competent in one or more of the following platforms, tools and technologies:

1. Hyper-V / VMware - Virtualization management and troubleshooting
2. Compliance, Vulnerability & Patch management
3. End Point security Antivirus & IOC Hash Scan management, preferably Trend Micro

• Certification in Microsoft Certified Solutions Associate (MCSA) or ITIL would be advantageous.
• Ability to work beyond business hours and weekends for work contingencies where necessary.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

• Be the Subject Matter Expert in managing Microsoft Windows and Microsoft Windows server.
• Perform Ad-hoc root cause analysis and problem resolution.
• Research and recommend innovative and automated approaches for System administration tasks.
• Create and modify scripts to automate tasks using Shell programming.
• Actively involved in disaster recovery plan.
• Execute service and change requests from users.
• Manage, coordinate, and implement software upgrades, security patches, hot fixes on servers.
• Participant and perform assistance in regular compliance and/or audit related activities.
• Perform regular security monitoring to identify any possible intrusions.
• Remediate VA scan vulnerabilities, perform security assessments and harden system for continual improvements.
• Interface and collaborate with cross functional teams to facilitate system enhancement.
• Prepare written documentation and operating procedures for system enhancement.
• Maintain best practices in managing systems and services across all environments.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• Mandatory to have Microsoft Windows and Microsoft Windows server experience.
• Possess strong understanding in Systems Integrations and OS security.
• ITIL V4 Foundation Certified, RHCSA certified or equivalent.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

RESPONSIBILITIES:

• Carrying out maintenance duties such as internal repairs and on-site commissioning for different water and gas quality analyzers, CEMS, and AQMS.
• Troubleshooting analyzer and offering clients advice on the best fixes
• Establishing and preserving trusting connections with clients and offering first-rate assistance.
• Communicate with clients to resolve any service issues and offer solutions for technical issues.
• Assist the project team in conducting FAT and SAT
• Finding possible ways to acquire additional contracts for preventative and maintenance
• Train distributors and end users on the product.

RESPONSIBILITIES:

• Proven work experience in analytical instruments or related field
• Minimum Degree in any Engineering Field.
• Knowledge of gas or water analysers is highly advantageous
• Class 3 Driving LIcense with own transport is preferred
• Attractive remuneration awais the qualified candidate

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Managing and monitoring all installed systems apps
• Installing, configuring, testing and maintaining operating systems, server application software and system management tools
• Ensuring the highest levels of systems availability.

Responsibilities

1. Manage and monitor all installed system apps.
2. Install, configure, test and maintain operating systems, application software and system management tools.
3. Perform system patching and reporting.
4. Proactively ensure the highest levels of systems availability
5. Maintain and monitor security, backup policy.

Requirement

• Educational Qualification: Diploma Holder in IT or related engineering field
• Years of IT Experience: 1 Year
• Work Experience: 1 year System Support
• Good to have Skill: Microsoft Server; System Management Tools
• Working Location: DSTA
• Working on Shift:
• CAT-1 clearance is required
• Mandarin speaking is essential to liase with native speakers

Roles and Responsibilities:

Support the Director, Research and Manager, Research to oversee and implement the research programmes and initiatives of the National Dental Centre Singapore (NDCS) and the Oral Health Academic Clinical Program (ORH ACP) in the following areas:

Grant management

• Support grant applications and manage research grants awarded to NDCS
• Maintain the research dashboard on grant matters
• Compile and gather research metrics from clinicians and researchers
• Facilitate key performance indicators tracking
• Draft progress reports
• Support and manage the Grant Finance System and Procurement System
• Monitor grant budget and utilization
• Handle grant variation matters
• Handle procurement matters e.g. Invitation to Quote (ITQ), Waiver of competition (WOC)

Research operations and support

• Formulate, maintain and implement research-related policies and standard operating procedures
• Correspond with IT to troubleshoot system-related issues
• Correspond with relevant research agencies/personnel and other stakeholders
• Handle incident reporting for lab-related incidents
• Lab safety and point of contact for lab audits

Requirements:

• Bachelor’s degree in Life Sciences, Biological Sciences or other related field with preferably at least 1 year of relevant working experience.
• Experience with grant management is preferred.
• Experience with budget preparation and KPls reporting to agencies would be advantageous.
• Meticulous and responsive with excellent communication and writing skills.
• Able to prioritise workload and meet strict deadlines.

Job Description:

• To perform functions and tasks in relation to building the workplace culture, staff and guests’ engagement and overall service effectiveness in the field.
• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices (for in-house runs). Conduct Service Quality trainings
• Development of common OJT content, using e-learning. Be involved in the production of learning videos in relation to Service Excellence, Housekeeping Standards, Infection Prevention Controls, etc
• Conduct analysis on training management reports and training budget
• Preparation and dissemination of training report
• Analyze Service Quality report, and provide recommendations from learning perspective
• Support the team with content development and publishing of the daily learning material Daily Dose
• Provide alignment and understanding of our service values (ACTS OF GRACE) through contextualizing the values to operations deliveries, using suitable microlearning tools
• Responsible for the planning and execution of quarterly service audits in FEH portfolio of hotels and serviced residences
• Preparation of publicity piece for nomination of nominees for the various Service Excellence Awards (including Employee of the Month)
• Trawl the internet for relevant awards for service, HR, organization, hospitality, etc for FEH’s participation
• Collation and edit of submission write-ups and preparation of nominees

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Description:

Training and coaching will be provided for all work and task assigned. List stated are not limited to the following:

Training Programme

• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices.
• Preparing, and generating training data for reporting.
• Mapping of training competencies to learning needs
• Conduct research for training content development.
• OJT process mapping
• Handle training related or other HR projects which may be assigned from time to time.

Training Reports

• Conduct analysis of various training reports.
• Preparation of training reports

Learning Management System (LMS)

• Support in responding to queries in relation to e-Learning and LMS
  

Others

• Ad-hoc L&PD or Training-related project or work

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment