Total 45,423 Others/Any level Customer Service job vacancies

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Here at THE PROVIDORE SINGAPORE we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

OUR BRANDS:

1. THE PROVIDORE SINGAPORE

Western Cuisine

• Downtown Gallery, Mandarin Gallery. Paya Lebar Quarters, Raffles City, Raffles Place, Wisma Atria, Vivo City

2. RISTORANTE LUKA

Japanese & Western Fusion

• Tanjong Pagar and Cross Street Exchange

3. SUSHI KATORI

Omakase Sushi

• Tanjong Pagar

4. THE WINE DISTRIBUTION COMPANY (TWDC)

• Ayer Rajah

HIRING FOR:

SERVICE CREW

1. THE PROVIDORE SINGAPORE

Western Cuisine

Job Description:

You will be responsible for presenting our guests with the menu, taking their orders in a restaurant setting, help answer any queries and assist in making recommendations on meal bundles, serving food and beverages, and performing cashiering duties.

• Follow the standards of service as per requirements and training
• Provide a warm, friendly welcome to all our guests
• Recommend and promote meal items to our guests, as well as advising them on any on-going promotions
• Taking and timely serving of orders, including food and beverages to our guests; cross-checking with both guests and back-of-house team to ensure accuracy of orders
• Inputting of orders into the point-of-service (POS) system and settling of bills with our guests
• Attend and promptly respond to our guests on only queries and / or needs
• Help to prepare tables for meals such as topping-up of cutleries and condiments, as and when required
• Assist in the upkeep of overall cleanliness and housekeeping of the restaurant and work areas
• Any other skill-development or ad-hoc task as assigned

Job Requirements:

• No experience required

*If you do not have prior experience or training, we welcome your application if you are genuinely keen to learn, grow and develop as we have a long and positive track record of developing our entry-level Service Crew into Supervisors, Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

*There are also career development options as a Barista, Bartender and even in the back-of-house (BOH) if the interest and passion are there

• Able to work under pressure in a fast-paced, yet fun environment
• Great communication skills with positive, interpersonal skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

•Co-ordinate customers' orders, payment updates and other related matters.

•Attend to customers' enquiries and requests via emails, texts, and phone calls.

•Experience in using ERP system for processing of orders.

•Basic Microsoft Office skills to prepare data or reports to the sales team.

•Assist sales team in arranging appointments with clients.

•Able to understand English and read simple technical documents. (For the purpose of understanding customers' requirements and learning about product features.)

•Good written and verbal communication skills.

•Meticulous with a keen eye for details.

•Fast learner

•Team player

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.

connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

Teacher Requirements:

• Degree-level qualifications, preferably in Teaching/Education/Early Childhood/Studies/English Language and English Phonics
• English speaker with a universally recognisable accent and a strong command of the English Language
• Preferably at least three years of related teaching experience, or similar
• An enthusiasm for teaching young children
• Strong communication and interpersonal skills
• Willing to teach on weekends and weekday evenings

Teacher Responsibilities:

• Working with children between the ages of 3 to 12 years old
• Teaching reading, comprehension skills and pre-reading skills to children
• Lesson preparation and marking, including the preparation of appropriate teaching resources and participating in teacher and curriculum meetings on a weekly basis.
• Maintaining regular open communication with parents, through informal, formal and provide regular updates to parents on students’ performance and progression.
• Conducting ad hoc replacement lessons and one-to-one lessons
• Helping children develop social skills and positive classroom behaviour
• Creating a conducive learning environment for students, safeguarding their wellbeing at all times.
• Ability to express themselves clearly in standard English in order to be able to role model and teach young learners the correct sounds/pronunciation.
• Love and enjoy working with children
• Any other ad-hoc duties.

Service and Project Engineer

• Working Days: Monday - Friday
• Working Hours: 8.45am to 6.15pm
• Working Location: Island wide (Client Site)
• Office Location: Boon Lay Way
• Salary: $2500 - $3500 + Transport Allowance

Responsibilities

• Planning and scheduling of Project activities
• Service, trouble shoot, installation, commissioning and maintain our range of equipment on sites.
• Provide continuous after sales support such as helping customers identify problems with installed equipment (if any), recommending improved material, machinery or parts for replacement and maintenance.
• Coordination with Customers (mainly PUB/ NEA), Suppliers and Contractors and maintain high standards of professional and personal conduct when interacting with customers
• Continuously improve on own’s knowledge on supplier’s products with the aim to introduce technology that add value to the customers.
• Product training to customers and business partners.
• Maintaining and updating a data base on equipment and spare parts catalogs, protocol manuals, data books, salvaging tools and materials where possible.

Requirement

• Diploma or Degree in any engineering fields
• Prior experience in a similar industry with similar experience with proven track record of success
• Engineering background to understand the drawings and any technical detail in supporting our clients on site
• Class 3 Driving License is a must, company vehicle provided

Penny Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Job Description

• Overhauling all kind of valves especially safety valves and control valves
• Planning and carry out service, testing and commissioning on board the ship, shipyard and offshore
• Technical Clarification
• Repair, troubleshoot and testing of valves
• Co-ordination with customers/yard for valves overhauling
• Analyzes, inspect, review finding and resolve technical problem
• Regular travel for off-site maintenance job or onboard the ship
• Must be able to work overtime ( include Sat,Sun and Public Holiday)

Requirement

• Minimum Diploma in Engineering preferably Mechanical/Marine Engineering
• Possess excellent analytical with the ability to trouble-shoot and problem solving skills
• Must be able to work independently with minimum supervision and manage the team effectively
• Loyalty, engagement and enthusiasm personality
• Possess class 3 driving licence is an advantage
• Salary based on candidate's experience

1. Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers

2. Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting

3. Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders

4. Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors

5. Perform due diligence on investors such as KYC, AML, name screening checks

6. Assist with FATCA/CRS reporting on the investors on behalf of the fund managers

7. Demonstrate a high level of accuracy and attention to details

8. Liaise with different teams and external vendors to provide reports and other investor related services to clients

9. Support new TA system build

Requirements

1. Degree holder with related Operations experience

2. Ability to work under pressure and meet critical deadlines within a changing work environment, and willing to work beyond working hours (if necessary)

3. Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs.

4. Accurate and able to work in fast paced environment

5. Has an eye for details and is meticulous

6. Team player who can work independently

7. Good communication & interpersonal skills

Installation, commissioning and provide user training.

· Attend service calls and provide on-site technical support.

· Maintain coordination with customers regarding technical matters and developments.

· Prepare detailed technical service reports for every job performed.

· Travel overseas for job assignment or training.

· To provide technical service and maintenance work for projects as well as existing customers

Any ad hoc duties assigned by Superior.

· Carry out basic troubleshooting, minor repair on customer equipment.

· To install, service, support, upgrade and maintain equipment.

· Understand system parameters and interactions to allow process development and electro-mechanical troubleshooting on the equipment.

· To perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs and adjustments.

· To support the team in meeting customers’ expectations and company’s expectations.

· To write technical reports and handle specific jigs during service jobs.

Requirements :

• Professional Certificate, Diploma in Mechanical/ Electrical/ Electronic Engineering, or relevant discipline.
• Preferably with technical/hands-on experience.
• Good command in English plus other lanuage - to liaise with multilingual associates.
• Flexible, responsive, and able to work long and irregular hours if required.
• Able to work independently as well as in a team-based environment.
• Possess a high level of integrity, a self-motivated personality and a willing to learn attitude.
• Willing to travel overseas india and other branch of the company

JOB MISSION

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by our regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

5 Days 44 hours Work Week

AWS + Variable Bonus / Multiple locations available *Full Time Candidates*

• Offer prompt and amiable customer service, taking orders and addressing inquiries as required.
• Maintain the cleanliness and arrangement of the dining area, which includes tables, chairs, and floors.
• Prepare and clean tables, ensuring appropriate table settings and condiment placement.
• Process customer payments and provide accurate change when necessary.
• Adhere to all safety and hygiene protocols, including proper food handling and storage.
• Collaborate with the team to ensure the restaurant operates smoothly, communicating with kitchen and other staff members as necessary.
• Continuously acquire knowledge about our menu items, promotions, and other offerings, and share this information with customers.
• Handle customer complaints and queries professionally and courteously, escalating issues to the appropriate team member as required.
• Carry out additional tasks as assigned by management.

Job Requirements:

• With F&B experience will be an added advantage
• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Positive attitude and strong work ethic
• Ability to work in a fast-paced and dynamic environment

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates would be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

About Us: Travis Masiero Restaurant Group is a dynamic culinary force with four vibrant concepts spanning six restaurants across Singapore and Japan. Our commitment to excellence and passion for creating exceptional dining experiences make us a sought-after destination in the heart of the Central Business District.

Our restaurants Luke's Oyster Bar and Chop House, Blue Label Pizza and Wine, Nixta Mexican Grill & Bar, and The Clubroom are led by some of the finest cooks, servers, sommeliers, and managers in Singapore.

The difference between them and others is the dedication to the purpose of their profession. We are currently looking for individuals who want to grow their careers in an environment that is fun, busy, and professional.

Job Responsibilities: As a Restaurant Service Supervisor, you will play a pivotal role in ensuring the seamless operation of our establishments. Your responsibilities will include:

• Overseeing day-to-day restaurant service operations.
• Supervising and motivating service staff to deliver exceptional customer experiences.
• Collaborating with the management team to maintain high service standards.
• Handling guest inquiries, feedback, and ensuring customer satisfaction.
• Managing and optimizing table turnover and reservation systems.
• Monitoring inventory and coordinating with the kitchen for timely food service.
• Training and developing service staff to enhance their skills and performance.

Qualifications and Skills: To succeed in this role, you should have:

• Minimum of 1 year of experience in the service industry.
• A team player with a positive attitude.
• Warm and hospitable personality with excellent interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong communication and leadership skills.

Work Schedule:

• 5-day work week.
• 44 hours per week.

Benefits and Perks:

• Staff tips.
• Spa visits.
• Uniform allowance.
• Staff dining discount.

Responsibilities

- Attend to sales enquiries, generate quotations, and provide after sales support

- Service and maintain existing customer accounts

- Process orders from multiple online sales platforms

- Generate sales leads and cross-selling thru cold calling and emailing.

- Provide sales and administrative support to the team

Requirements

· Excellent interpersonal and presentation skills

· High level of commitment and responsibility

· “N” or "O" Levels / Nitec / Diploma / Degree

· Knowledge in MS Office Applications

Other Information

· Industry: Washroom & Hygiene

· Location in Ang Mo Kio

. Working hours: Mon-Fri 8:30am to 6pm

Interested candidates please apply with a detailed CV stating contact information, current & expected salary, availability date to [email protected]

Salary will be depending on experience.

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Ensure all drinks are prepared and served according to SOP
• Understand the crucial aspect of bar and beverage control
• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Job Role Description

Senior Student Care Facilitators are responsible for creating a safe and supportive learning environment for students, managing their behaviour, and effectively communicating with parents and stakeholders. They are responsible for ensure the safety and well-being of students at all times in the Student Care Centre, facilitating and guiding children in their daily routines, activities, and programs. They implement daily class activities, document student activities, progress, and behaviour, track student activities, and collaborate with colleagues within student care and from various sectors to support students with specific needs.

They build rapport with parents and serve as the first point-of-contact for parents in all matters related to the child, effectively communicating with parents and stakeholders. The ideal candidate is proactive and pre-emptive, striving for an incident-free and accident-free student care centre.

The Senior Student Care Facilitator plans, writes, and effectively implements age-appropriate lesson and activity plans, demonstrating excellent interpersonal and collaborative skills. They approach classroom and behaviour management with patience and a positive attitude, effectively handling conflicts and disruptive behaviour.

In addition to the above, the Senior Student Care Facilitator provides ongoing support, mentorship, and guidance to Student Care Facilitators and other junior Student Care programme staff, ensuring they have the necessary skills and knowledge to excel in their roles.

He/she has to work closely with the Student Care management and administration to implement best practices, ensure compliance, evaluate effectiveness, and ensure timelines are met.

A passion for working with children, strong organizational skills, and the ability to adapt to diverse needs are essential for this role.

Senior Student Care Facilitators serve as experienced role models, guiding and mentoring junior staff, and inspiring and motivating students to reach their full potential. They contribute to the continuous improvement of the Student Care programme under the guidance of the Student Care Manager and Student Care Assistant Managers.

Critical Work Functions and Key Tasks

Classroom Management

• Create a safe, stimulating, positive, and supportive learning environment in the classroom
• Supervise and guide students during routine transitions
• Establish clear expectations and rules for behaviour in the classroom and consistently enforce them
• Foster and maintain integrated and inclusive student care environment in which students with varying abilities and needs (including hearing loss and mild to moderate SEN) play and learn together
• Foster positive relationships with students, promoting a nurturing and inclusive environment
• Foster a positive and inclusive classroom environment that prioritises the needs, interests, and well-being of the students
• Utilise various strategies and techniques to address and prevent challenging or negative behaviour, including positive reinforcement, redirection, and conflict resolution
• Take a child-centric approach by actively listening to students, respecting their opinions, and recognising and valuing their individual differences and strengths
• Mentor, guide, and support Student Care Programme Facilitators to continuously improve their classroom management abilities.

Behaviour Management

• Monitor and manage student behaviour, addressing any disciplinary issues promptly and in accordance with center policies
• Use effective communication and conflict resolution skills to promote a harmonious environment
• Provide guidance and support to students in developing their social-emotional skills and positive values
• Acknowledge appropriate behaviour and address students' inappropriate behaviour using positive reinforcement strategies
• Manage classrooms and students in line with established classroom and behaviour management strategies
• Adopt the Positive Behaviour Intervention System (PBIS) for overall student and classroom management
• Use positive behaviour techniques to reinforce good behaviours
• Mentor, guide, and support Student Care Programme Facilitators to continuously improve their PBIS implementation and classroom and behaviour management abilities.

Parent Communication and Management

• Serves as a key point of contact for resolving conflicts and addressing concerns.
• Serve as the primary point of contact for parents and effectively builds positive relationships.
• Regularly communicates with parents and share updates on students' progress, address concerns or issues, and collaborate with parents for the best possible care and support.

Daily Programme & Scheduling of Daily Class Activities

• Maintain a structured daily schedule with engaging activities, minimising unstructured downtime
• Plan and execute lessons and activities for holidays and ad-hoc full-days
• Incorporate both indoor and outdoor activities to provide a well-rounded experience
• Provide basic academic support and supervise homework completion daily
• Provide weekly spelling practice
• Monitor and evaluate the effectiveness of program activities and make improvements as necessary

Administration & Documentation

• Maintain accurate records and documentation related to student attendance, activities, and incidents
• Collate attendance and activity consent/registration responses; follow-up on non-responses
• Keep track and follow-up closely on the minimum attendance requirements and absence documentation of students on the financial assistance schemes
• Work closely with the Centre’s admin team to mitigate potential attendance and documentation issues
• Timeliness in all administration, documentation and processes

Professional Development

• Attend regular staff meetings and participate in professional development opportunities to enhance knowledge and skills
• Attend trainings, courses and refreshers for necessary skills and certifications:

1. WSQ Student & Youth Care
2. Standard First Aid, CPR, AED
3. Food & Safety
4. Environmental Control Coordinator (ECC) Training
5. Certificate in Student Management
6. Certificate in Social-Emotional Learning
7. Other Internal Trainings
8. Other External Trainings
9. Curriculum/Programme Trainings

• Stay up-to-date with industry trends and best practices in Student Care
• Continuously improve classroom strategies based on feedback and reflection

Setting Routines and Expectations

• Clearly explain, consistently remind, and regularly encourage children to follow and practice center-wide routines, rules, and expectations
• Ensure Center-wide routines, rules, and expectations are displayed in a manner that is easy to see and understand

Collaboration with Various Stakeholders

• Build positive relationships with parents and stakeholders through strong communication and interpersonal skills
• Collaborate with other staff members to develop and implement effective strategies and interventions for students with specific needs or challenges

Mentorship and Guidance

• Serve as a resource person for facilitators, functioning as the go-to person for support in addressing challenges or issues that may arise
• Provide guidance and feedback to Student Care facilitators, ensuring they are equipped with the necessary skills and knowledge to effectively carry out their roles
• Lead daily huddles to review and reflect on the previous day’s operations and go over the current day’s plans
• Foster a collaborative and supportive team environment, encouraging facilitators to share ideas, seek advice, and learn from one another

SOPS’ and Best Practices

• Serve as a resource for facilitators when it comes to standard operating procedures, policies, and best practices.
• Assist the student care management and administration to implement standardized practices and policies across all student care programs.
• Stay updated on industry trends and best practices and share knowledge and resources with the team.
• Participate in regular meetings and discussions to provide input and contribute to program improvements.

Education, Skills, and Competencies

Education and Experience

• Minimum requirement – Diploma Graduate
• Preferably with teaching qualification or at least 2 years of relevant experience as a Senior Facilitator/Senior Teacher in a school-based Student Care Centre
• Preferably with at least 1 year of supervisory experience

Technical Skills and Competencies

• Classroom & Behaviour Management Skills
• Lesson Planning & Evaluation Skills
• MS Office Skills
• Familiarity with hearing aids, FM transmitters and other related technology
• Familiarity with relevant educational tools, resources, and technology
• Proficient in using software and online platforms for documentation and communication purposes

Generic Skills and Competencies

• Demonstrate a passion for working with children and promoting their overall well-being and development
• Exhibit patience, empathy, and understanding towards students and their unique needs
• Display strong organisational and time management skills to effectively plan and coordinate activities
• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• Ability to meet deadlines
• Ability to work effectively in a team-oriented environment
• Adaptability and flexibility in managing diverse and changing needs
• Problem-solving and conflict resolution skills
• Demonstrated professionalism and a strong work ethic
• Ability to multi-task and prioritise responsibilities
• Attention to detail and accuracy in record-keeping
• Ability to work independently with minimal supervision
• Patience, sensitivity, and inclusivity awareness

Job Descriptions:

• Conducting due diligence and checks on new tenants and existing tenants prior to the issuance of the letter of offer
• Prepare and follow up on leasing contracts including stamping and other lease related documents,
• Ensure all acceptance items are complete under the offer and the internal tenancy management system duly updated
• Uphold internal compliance on authorities’ guidelines, submission and internal approvals
• Trigger rent review leases and manage Banker Guarantee top-up
• Work with the lawyer to prepare lease documents, supplemental letter, ad hoc letters, pre-termination letters & etc. and stamping of lease documents.
• Update and maintain database
• Send letters to tenants on compliance issues
• Some negotiation on tenancy agreements is expected
• Process the refund of deposit for expired / pre-termination of lease and refund renovation deposit upon Tenant’s completion of fitting out works.
• Responsible to put up a weekly/monthly report to the management to highlight any deviations from standard contracts and outstanding non-compliance with authorities
• Perform other administrative support to the department (i.e. sort, scan, process, file/ e-file documents)
• Carrying out ad hoc task/projects as and when required
• Other duties include involvement in IT-enabled initiatives for improvement on systems and process

Period:

• 2 years contract

Location:

• Tanjong Pagar

Working Hours:

• Mon to Fri: 8.30 am to 6 pm

Salary

• up to $5400

Job Requirements:

• Degree / Diploma in Business, Estate Management or equivalent
• Minimum 1 year of relevant experience in the real estate industry, preferably in the leasing sector
• Experience in Business Park and Industrial sector, overseeing leases across buildings and handled responsibilities related to industrial properties.
• Well versed with JTC policies will be an added advantage
• Good interpersonal, written and communication skills
• Team player who is also independent, meticulous and customer service oriented

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Opportunity Highlights:

• Competitive Salary: Up to $2500 + Quarterly Bonus/Join In Bonus
• Location: Islandwide
• Work Schedule: 6 days per week / 9 hrs shift (Including of 1 hour break)
• Company transport provided for night shift (Only applicable for staff who worked till closing)

Key Responsibilities:

• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Requirements:

• Minimum a GCE ‘N’ or ‘O’ Level
• Able to work shifts, weekends and public holidays

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

• 1-Year renewable contract

• Fun & Vibrant environment

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

We are current looking for a highly skilled Executive Director for our social service agency (SSA) to help us fulfil this important undertaking. The Executive Director is responsible for developing and implementing strategies aimed to promote the organisation’s vision, mission and values. He/she is responsible for building an effective team of leaders to achieve the goals and objectives determined by the Board.

Responsibilities

Leadership

·Participate with the Board in developing a vision and strategic plan to guide the organisation

·Identify, assess, and inform the Board of Management of internal and external issues that affect the organisation

·Act as a professional advisor to the Board of Management on all aspects of the organisation's activities

·In addition to the Chair of the Board, act as a spokesperson for the organisation

·Represent the organisation at community and publicity activities to enhance the organisation's community profile

Operational Planning and Management

·Develop an operational plan which incorporates goals and objectives that work towards the strategic direction, proper governance and financial sustainability of the organisation

·Oversee the efficient and effective day-to-day operation of the organisation, and ensure that it meets the expectations of its clients, Board and stakeholders

·Draft policies for the approval of the Board and prepare procedures to implement the policies

·Review existing policies on an annual basis and recommend changes to the Board when necessary

Human Resources Planning and Management

·Determine staffing requirements for organisational management and programme delivery

·Oversee the implementation of the human resources policies, procedures and practices including the development of job descriptions and training programmes

·Recruit, interview and select staff who have the right technical and personal abilities to help further the organisation's mission

·Implement a performance management process for all staff which includes monitoring staff performance on an on-going basis and conducting an annual performance review

Financial Planning and Management

·Work with staff and the Board to prepare a comprehensive budget

·Work with the Board to secure adequate funding for the operation of the organisation

·Research funding sources, oversee the development of fund-raising plans and write funding proposals to increase the funds of the organisation

·Ensure that sound book-keeping and accounting procedures are followed

·Administer the funds of the organisation according to the approved budget and monitor the monthly cash flow of the organisation

·Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organisation

Community Relations/Advocacy

·Communicate with stakeholders to keep them informed of the work of the organisation and to identify changes in the community served by the organisation

·Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organisations to help achieve the goals of the organisation

Core Competencies:

·Passion for the Mission - focused on and dedicated to meeting the expectations of internal and external stakeholders.

·Teamwork – All volunteers and employees are valuable members of SSA and contribute to the overall success of SSA. We collaborate and communicate openly and honestly to solve problems, respect each other, learn from one another, grow in our respective roles and contribute to strong morale throughout the organization.

·Domain Knowledge and Technical Skills - committed to possessing the skills needed to best perform in his/her position. As needs and resources change, staff will seek and engage in learning opportunities to improve their skills and strengths.

Core Job Specific Competencies:

·Recruiting and Staffing- recruits the best people available for positions

·Motivating Others – creates a climate in which people want to do their best

·Relationship building, fundraising and resource acquisition for service delivery and long term strategic needs

·Negotiation - negotiates skilfully in tough situations

·Action Orientation – works hard and maintains high energy; seizes opportunity

·Innovation Management – brings creative ideas of self and others to fruition

·Time Management – uses time effectively and efficiently; can attend to a broad range of activities

Qualifications

Education:

·At least a Bachelor’s degree.

Experience:

• At least 7 years in senior management roles including staff supervision, human resources, fundraising and finance.
• Proven track record of attracting resources and partnerships and managing external relations.
• Facilitative and collaborative leadership style. Proven ability to work in a dynamic team and build working partnerships. Can flexibly share leadership and buil consensus. When necessary, can take initiative and make tough decisions.
• Success supervising and mentoring staff and supporting professional and leadership development. Excellent people skills.

Physical Requirements:

Must have the ability to attend community meetings, training events and agency meetings.

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

We are looking for individuals with strong motivation and leadership capabilities to lead agencies or professional practices to achieve social impact in the social service sector.

Sales Support Engineer | Indoor | Kaki Bukit

Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151