Total 45,848 Others/Any level Customer Service job vacancies

Our Client is a leading leader in the communications and cyber security sector. They are looking for talents to be a part of their growing team!

Job Description

• Oversee the team including managing of staff administrative matters such as staff's attendance, discipline and arranging of covering staff
• Point of contact for all functions including managing of staff related matters escalated by functions’ heads
• Manage gift declaration and disposal
• Disposal arrangement
• Cost Recovery
• VIP Support Management
• Other administrative support
• Coordinate catering services for VIP and staff
• Manage visitors, rooms and facilities booking for venues
• Event support
• All other administrative support
• Any other ad-hoc duties as assigned

Job Requirement

• Min diploma in any discipline with relevant 5 years of supervisory experience
• Meticulous with details, good communication and interpersonal skills
• Prior relevant experience in procurement or in the job scope would be an advantage
• Able to work in a fast pace and challenging environment
• Able to start immediately or within short notice

Working Days / Hours

• Mon-Fri, 8.30am – 6pm (1hr lunch break)
• City Hall MRT

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

EXPERIENCE AND SKILLS REQUIREMENTS

• Min Diploma in IT/ Computer Science with Strong technical knowledge of hardware, software, and network systems.
• Good working knowledge of SQL and ERP systems
• Good verbal and written communication skills
• Good communication and written skills to effectively describe and demonstrate technical solutions to internal and external parties
• Relevant experience in handling IT infrastructure
• Proven experience in troubleshooting complex technical issues.
• Excellent leadership and mentorship abilities.
• Strong problem-solving and analytical skills.
• Proficiency in IT support tools and technologies.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and work under pressure.

KEY RESPONSIBILITIES

• Handle escalated support requests with a focus on resolving issues promptly and maintaining positive relationships with end-users.
• Ensure high levels of end user satisfaction by delivering timely, professional, and effective support
• Manage Microsoft 365 services, including Exchange Online, SharePoint and Teams.
• Oversee the development, maintenance and support of ERP system.
• Manage backup strategies for both on-premises and cloud environments.
• Evaluate, negotiate and manage relationships with technology vendors
• Provide high-level technical support for complex issues related to hardware, software, and network systems.
• Perform in-depth analysis and diagnostics to address persistent or challenging technical problems.
• Act as a point of escalation for complex or high-priority support issues.
• Mentor and guide IT staff, providing support and training on advanced technical issues.
• Manage and resolve critical incidents, ensuring timely and effective communication with affected stakeholders.
• Conduct root cause analysis for recurring issues and develop long-term solutions to prevent reoccurrence.
• Participate in IT projects and initiatives, providing technical expertise and support for system upgrades, installations, and deployments.
• Collaborate with other IT teams and departments to ensure project alignment and successful implementation.
• Ensure adherence to organizational policies, IT standards, and regulatory requirements.
• Implement and enforce IT security measures to protect organizational data and systems.
• Implement and manage backup solutions to protect critical data.

ADDITIONAL JOB INFORMATION

• Japanese Wellness MNC
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• 5 days work week from 9am - 6pm
• Salary Ranges from $5,000 - $6,000 with bonus and staff benefits
• Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

- Support the Sales Manager in the sales of food and feed ingredients in Asia

- To be the liaison between suppliers and customers during sales negotiations

- To be able to follow up on inquiries effieciently

- To be well organized

- To have experience in import-export

- To be familiar with international trade and payment terms

- To have very good interpersonal skills

- To be able to solve issues related to customer inquiries promptly

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Management Support

Responsibilities:

• Support Ecosystems and Cross-Border Transfers team in coordinating with internal teams and external agencies on the marketing campaigns and experiments from conception to execution.
• Track campaign performance and analyze data to generate actionable insights for informed decision-making and platform optimization.
• Perform user acceptance test/live verification on business initiatives/production fixes.
• Conduct market research and competitor analysis to identify key trends and gaps and seek out new business opportunities.
• Assist with due diligence checks and necessary documentation for new and existing business partners.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Business Management Support”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Arora
EA Personnel Registration Number: R22109615

Job Descriptions

Customer Service:

• Take customer orders and serve dishes with a friendly and welcoming demeanor.
• Introduce and explain menu items to customers, enhancing their dining experience.

Shop Operations:

• Assist with the opening and closing of the shop.
• Perform end-of-day duties, ensuring the shop is ready for the next day's operations

Independent Work and Leadership:

• Take charge of shop operations, working independently towards shop growth and sales objectives.
• Exhibit the ability to manage tasks without direct supervision.

Customer Interaction:

• Maintain a pleasant and neat working outlook.
• Provide excellent customer service with a smile and ensure customer satisfaction.

Additional Duties:

• Participate in all shop-related responsibilities, ensuring smooth and efficient operations.

Job Requirements

• Strong ability to work independently and take initiative.
• Excellent customer service skills with a friendly and positive attitude.
• Attention to detail and commitment to maintaining high standards of cleanliness
• Pleasant and neat working outlook.

Working hours

• 5.5 days work per week - 50 hrs/ week

The job scope is :

1. Chairside assisting with the dentists

2. Communicating with patients

3. Sterilisation duties

4. Maintenance of the clinic

We are looking for candidates who are able to commit mainly in the weekends or weekday evening.

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to business needs, they are now recruiting a Regional After Sales Support Specialist to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Regional After Sales Support Specialist:

• Main point of contact for customer issue resolution and proactive account management.
• Maintain strong relationships with customers and internal teams.
• Support RFQ bid preparation for successful customer engagements.
• Advise departments to boost revenue from current business models.
• Manage regional/global accounts, reviewing performance and KPIs.
• Troubleshoot and guide global operations team.
• Escalate and resolve customer issues within timelines.
• Participate in customer-related activities, including sales, billing, and operations.
• Update SOPs and share best practices with the team.
• Source vendors for cost reduction and meet customer requirements.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Field Support Engineer.This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description:

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned. Administration, support and maintain production system and ensure their high availability, service level agreements and customer satisfaction. Perform system integration related tasks, such as installation, testing, analyse and troubleshooting to draw conclusions to the project team.

Main Responsibilities: 

• Support Level 1 & Service tasks 
• Ensure customer satisfaction in maintenance and support 
• Analyse, Troubleshoot, solve assigned tickets by the Team lead. 
• Formalize corrective action plans or local workaround within the SLA 
• Solve or escalate the analysis to the Level 2 support 
• Communicate regularly to keep the customer informed on the progress 
• Maintain components of IT infra and backend, including Hardware and Software  Replacements of Hardware/Endpoint equipment when faulty. 
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission. 
• Perform Preventive maintenance of servers and wide range of endpoint devices.  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc., 
• Perform OS Patching, Anti-virus update, security patching. 
• Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications 

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required. 
• Working knowledge on Windows Desktop Operating Systems thru Windows 10  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook. 
• Experience with call tracking / ticket management system, Autotask preferred 
• Experience with Managed Services, IT Integration and/or Consulting experience a plus 
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities: 

• Must be able to work independently and/or in a team environment 
• Ability to deliver valuable and professional IT services to external clients 
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues 
• Ability to interact professionally with a diverse group of colleagues and clients 
• Ability to work on site at client locations with respect to client’s work environment & staff 
• Capable of maintaining a calm cool composure even when navigating challenging situations and frustrated clients 
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: varra Chaitanya

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Technical Support Officer

Working Schedule: Shift Hours (7am to 4.30pm / 2pm to 11pm)

Salary: up to SGD 2500 per month + AWS + VB

Responsibilities

• Coordinate with Maintenance Team and the staff to monitor performance of the kiosks
• Perform remote troubleshootingon the kiosks if required
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all kiosks
• Monitor performance of kiosks post software deployment for potential faults/issues.
• Generate backend reports of the kiosks for investigation purposes.
• Create Work Orders in System to record details of fault troubleshooting.
• Any ad-hoc additional duties as instructed if required.

Requirements:

• Minimum Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Information: Our client is a well known customer focused organization well established in the sales, marketing and distribution of medical equipment and solutions for the healthcare industry.

Additional Information:

• Working Location: Bukit Merah
• Working hours : Monday to Friday (9am to 6pm)

Responsibilities:

• Handle inbound calls regarding payment inquiries related to hospital bills.
• Make outbound calls to follow up on payments for hospital bills.
• Manage accounts receivables.
• Perform general customer service tasks.
• Address patient inquiries and provide billing information.
• Send out statements of accounts.

Requirements:

• Strong interpersonal, communication, and writing skills.
• Proficiency in Mandarin is an advantage to converse with chinese speaking clients
• Proactive, committed, and self-motivated.
• A positive team player with the ability to work independently.
• Proficient in Microsoft Office applications
• At least N/O levels, NITEC and above, a professional certificate or an equivalent qualification

Interested applicants, please submit your application now!

We regret that only shortlisted candidates will be notified.

EA License No.: 23C1461

EA Reg. No.: R24120207 (Soh Yan Cheng Andrew)

By submitting your personal information and/or resume, you are deemed to consent to CareerVisors Pte. Ltd. to collect, use and disclose your personal information and/or resume to prospective employers/companies for the purposes of employment.

Clinical Co-ordinator (Mechanical Heart Devices)

You will be responsible for the overall co-ordination of mechanical heart devices implantation including assessment of patients on their suitability, management of patients supported with the devices, as well as assist in the routine investigations for the patients. You will be required to hold discussions with patients and their families to ensure their understanding of the mechanical heart devices programme and conduct device training for patients, family members and staff. You will perform duties such as wound inspection, wound dressing and assist doctors during the implantation of the device. In addition, you will also assist in the administration of the programme and maintain statistical data, including updating the Registry.

Requirements

• A State Registered Nurse in Singapore with at least 3 to 5 years’ relevant work experience in an acute hospital setting
• Experience in cardiothoracic nursing or operating theatre will be an advantage
• Proficient in Microsoft Office applications
• Excellent interpersonal and communication skills
• Documented proof of :

(i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity ; and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

We're seeking F&B Service staff for a renowned restaurant in Singapore located in Orchard. Company does provide great benefits.

JOB RESPONSIBILITES

• Assists Service Leaders in organising table seating
• Serve water and refill glasses as and when needed
• Setup, breakdown the restaurant.
• Setup, clear and help maintain tables
• Complete opening and closing sidework.
• Possess extensive and correct knowledge of menu and non-menu items, their ingredients.
• Maintain side stations stocked and clean
• Assist in cleaning up spills and table cleanliness
• Ensured the timely delivery of food / beverage orders
• Handle basic customers’ queries

We are looking for an IT Application Business Support Manager - Oracle Finance Domain on a 12-month extendable contract role.

Role Overview:

The IT Business Support role is crucial for managing and executing strategic and tactical changes within the Finance Domain. This includes supporting, troubleshooting, enhancing, defining, and implementing solutions. The role involves gathering, analyzing, refining, validating, and documenting business requirements, facilitating testing, and applying fixes and improvements.

Key Responsibilities:

Application Support

• Provide support for core finance applications, including Oracle Fusion Cloud ERP (Financials) and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements as functional and technical specifications.
• Enhance or develop reports and integrations for finance applications.
• Define functional testing scenarios, prepare test scripts, and conduct unit and system integration testing.
• Conduct user training and manage user acceptance testing as needed.
• Prepare migration and deployment documentation and participate in CAB and release management processes.

Group Liaison

• Lead discussions with product and IT owners for group-owned applications.
• Address end-to-end questions and facilitate technical discussions with product and IT owners, as well as group application support.
• Ensure changes to finance applications align with group design principles, and coordinate with Enterprise IT for approvals.
• Participate in group-wide updates of finance applications, ensuring no loss of functionality or service degradation.

Project Management

• Contribute to project management tasks, including status reporting, risk and issue management, and compliance.

Required Skills and Experience:

• Minimum of 6 years as a hands-on techno-functional consultant with Oracle Fusion Cloud ERP (Financials), and 8+ years of overall experience with Oracle ERP (Financials).
• In-depth knowledge of Oracle Fusion Finance modules, including tables, views, REST, and SOAP services.
• Understanding of accounting principles and chart of accounts.
• Experience with other enterprise applications such as Workday, Coupa, Concur, Cognos, and fee-billing tools.
• Strong technical skills in SQL, PL/SQL, BIP Reports, and integration tools like OIC.
• Experience with enterprise visualization tools such as Power BI and Fusion Analytics.
• Familiarity with other programming languages and report customization (BI Publisher, OTBI, Dashboards, SmartView).
• Experience in data migration using FBDI, HDL Loader, or ADFDI.
• Proven ability to collaborate with business, architectural, technical teams, and service partners to prioritize and drive implementation.
• Proficient in Oracle documentation standards.

Argyll Scott Consulting Pte Ltd

• Position: Customer Service Executive [Freight Forwarding]
• Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
• Working Location: Vision Exchange (Jurong East)
• Salary: $2800 – $3000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

Context of the role:

Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and

support of clients.

Key Responsibilities:

Define Company Procedures

- Own the support and incident management procedures in line with industry standards (ITIL etc)

Onboard Customers

- Complete the onboarding journey including, education, training, technical set-up, invoicing setup, etc

- Provide white glove support during key phases after Go Live to ensure a high customer experience.

- Working with the sales team, continually adapt and improve the onboarding process to maximise

customer satisfaction.

Operate the Support Desk

- Implement and oversee a 24*7 global support desk and team to resolve client issues.

- Support application troubleshooting and liaise with 3rd party solution development and hosting

providers to resolve issues.

- Collect client input on access and usage of platform features and issues to pre-empt issues and steer

development team.

- Work with your team to allocate shifts to meet SLAs

- Work with product teams to review upcoming changes and assess customer impact.

Own SLAs Customer Satisfaction

- Measure and track support SLAs and customer satisfaction

- Be empowered to drive change throughout the organisation to achieve defined goals.

Job requirements

- Minimum of 3 years in technology/software service management managing a team

- Strong technical skills (Java, Sprint, React, Azure, SQL Server)

- Individual with strong problem-solving skills and excellent customer service

- Proven ownership of processes and team management to meet SLAs

- Hands-on experience in technical support and incident management with any certifications a plus (eg

ITIL)

- An individual that has strong written and verbal communications

- A strong work ethic and ability to navigate and thrive in fast-changing environment.

- Preferably knowledge of healthcare operations

- Preferably someone that has 2 years of experience within a start-up environment.

- Preferably an individual that has some programming experience

Job Scope

• To promote and sell company products to existing and new customers to achieve annual sales plan.
• Able to match customer parts drawings to company products and provide quotation to customer in timely manner.
• Follow up and support any activities relating to the PO.
• Communicates with the company overseas sales contact window for development, product, and delivery issues
• Ensure customer is provided with successful and consistent after service, including involvement in troubleshooting, application, technical support, preparation of samples, development of new products or any other customer related activities.
• Researches and cultivate new potential customers, develops relationships and create new sales.
• Information Management and Reporting
• Attend outside meetings, such as company group meetings, seminars, trade shows, conventions, and conferences for both information sharing and learning purposes.
• Coordinates a variety of information with other staff members in other departments, other facilities, and other subsidiaries in establishing and carrying out responsibilities.
• Collects, interprets, evaluates, and summarizes information for the purpose of reporting to senior management to assist with the decision making process.
• Plans, coordinates, and prepares both routine and special requested reports, surveys, research information, and presentations related to departmental work activities.

Requirements:

• Bachelor’s Degree in Mechanical Engineering preferred
• Previous experience in sales of semiconductor backend test products is highly advantageoues
• Open to overseas travel - work trip
• Extensive knowledge in Microsoft Office.
• Excellent communication experiences with good negotiation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified