Total 7,221 Customer Service job vacancies in 5 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

We are seeking for a detail-oriented individual to join our audit and assurance team. As an audit support associate, you will be required to type and format company documents from financial statements and reports and check all documents for errors. You will also be required to provide assistance in the areas of printing and binding of financial statements and perform a variety of clerical tasks.We are seeking for a detail-oriented individual to join our audit and assurance team. As an audit support associate, you will be required to type and format company documents from financial statements and reports and check all documents for errors. You will also be required to provide assistance in the areas of printing and binding of financial statements and perform a variety of clerical tasks.

Responsibilities

• Typing and formatting of financial statements, reports and other documents. This includes preparation of first-year financial statements for new clients and any other documents as and when instructed.
• Documents checking which includes but not limited to accounts casting, cross-referencing, accounts rolled over, comparative figure check and any other related as instructed.
• To help prepare the finalised financial statements which include printing, binding and filing as and when needed.
• Audit files storage archival, administration and maintenance. This includes entering/updating of internal system, barcoding of files, retrieval and filing etc.
• Provide support such as photocopying, filing of reports/documents, scanning, data entry and any other related support functions as instructed.
• Compiling of all audit confirmation, bank confirmation and mailing via local or international couriers.
• Deliver high quality and timely work by understanding the stakeholders/reports requirements and performance a pro-active role to render support and assistance as and when needed.
• Foster good working relationship, collaborate and support all stakeholders within the audit team and play a key role as part of the audit support team.

Requirements

• Minimum “O” level qualification
• Minimum 1 - 2 years as a typist or data entry clerk will be preferred
• Proficient in Microsoft Office (word and excel)
• Able to work independently with minimal supervision in a fast-paced environment
• Possess a positive, pro-active, and helpful attitude
• Good interpersonal skills and ability to communicate with all levels with professionalism
• High level of integrity and ability to manage sensitive information
• High level of meticulousness and the ability to spot spelling and statistical errors
• Good vocabulary and command of English

Key Roles & Responsibilities

• Typing and formatting of financial statements, reports and other documents. This includes preparation of first-year financial statements for new clients and any other documents as and when instructed.
• Documents checking which includes but not limited to accounts casting, cross-referencing, accounts rolled over, comparative figure check and any other related as instructed.
• To help prepare the finalised financial statements which include printing, binding and filing as and when needed.
• Audit files storage archival, administration and maintenance. This includes entering/updating of internal system, barcoding of files, retrieval and filing etc.
• Provide support such as photocopying, filing of reports/documents, scanning, data entry and any other related support functions as instructed.
• Compiling of all audit confirmation, bank confirmation and mailing via local or international couriers.
• Deliver high quality and timely work by understanding the stakeholders/reports requirements and performance a pro-active role to render support and assistance as and when needed.
• Foster good working relationship, collaborate and support all stakeholders within the audit team and play a key role as part of the audit support team.

Requirements

• Minimum “O” level qualification
• Minimum 1 - 2 years as a typist or data entry clerk will be preferred
• Proficient in Microsoft Office (word and excel)
• Able to work independently with minimal supervision in a fast-paced environment
• Possess a positive, pro-active, and helpful attitude
• Good interpersonal skills and ability to communicate with all levels with professionalism
• High level of integrity and ability to manage sensitive information
• High level of meticulousness and the ability to spot spelling and statistical errors
• Good vocabulary and command of English

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview

The Centre for Research in Child Development (CRCD) was established in 2017 with funding from the Singapore Ministry of Education (MOE). Hosted at the National Institute of Education (NIE), the CRCD conducts studies focusing on factors that influence the course of development from infancy through middle childhood. The Centre is interested in candidates with expertise in one or more of the following areas:

• Testing, measurement, psychometrics

• With applications in quantitative psychology and early childhood

Candidates with appropriate qualifications and relevant research experience are encouraged to apply. We invite applications for the position of Education Research Scientist/Senior Education Research Scientist to join the CRCD. 

Requirements

• PhD in a relevant discipline

• Minimum 2 years of post-PhD experience

• Ability to lead a research team

• Track record in the following areas:

• High-quality publications (please provide samples and information on the quality and impact of your work based on citations and ranking of journal publications)

• Planning and writing research project proposals that are funded through competitive peer-reviewed funding processes

• Independence in research (i.e. sole authorship/senior authorship of high-quality publications and invited presentations at conferences)

• Excellent interpersonal and communication skills (spoken and written English)

• Ability to work with colleagues within a team

Responsibilities

• Collaborate with colleagues to design and implement the centre’s research programme
  Take a leading role in the development of research projects and programmes and in seeking and pursuing appropriate external funding

• Disseminate the outcomes of research in peer-reviewed publications of international standing

• Support CRCD in its efforts to impact practice and policy through research projects and programmes

• Manage and conduct administrative and management tasks associated with research or programme

• Participate in research of strategic importance to CRCD and NIE
  Participate in the wider research and service activities of CRCD and NIE 

Application

Interested applicants should complete and submit the following documents: 

• Cover letter addressing how you meet each of the requirements of this position

• Resume including a list of your qualifications, publications, grants and leadership experience, previous experience and a brief description of your achievements

• Research statement indicating your research expertise, interests, and future directions

• 1 to 3 of your best publications

• Name of at least 3 referees

• Any other documents that demonstrate your qualifications

Closing Date

• Review of applicants will continue until the position is filled.

Other Information

• Queries regarding the position should be directed to lenny@nie.edu.sg.

Note to applicants:

We regret that only shortlisted candidates will be notified via email.

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers across APAC to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

• 5+ years of experience providing customer professional services or related business support
• Ability to provide independent comprehensive services
• Experience resolving issues through analysis
• Experience in working collaboratively
• ServiceNow accreditations or certifications a plus
• Ability to speak in Korean is a must as this role needs to manage customers in Korea

To incorporate the additional responsibilities of supporting client pre-sales and after-sales, as well as handling basic administrative tasks related to marketing, the job description:

Key Responsibilities:

• Platform Management:
  • Ensure the platform's operational health, performance, and security.
  • Collaborate with product and engineering teams to troubleshoot issues and introduce new features.
  • Analyze platform usage and customer feedback to enhance user experience and inform product improvements.
• Customer Success:
  • Onboard for new customers, ensuring a seamless transition to our platform.
  • Provide continuous support, education, and guidance to customers to maximize their success with our product.
  • Develop strong relationships with key accounts, serving as the primary contact for any product-related inquiries or issues.
  • Identify and pursue upsell and cross-sell opportunities in collaboration with sales and marketing teams.
• Pre-Sales & After-Sales Support:
  • Assist the sales team with technical demos, presentations, and discussions during the pre-sales process.
  • Participate in after-sales support activities, ensuring customers are satisfied with their purchase and addressing any post-sales concerns or questions.
• Marketing Support:
  • Perform basic administrative tasks for the marketing team, such as content updates, reports tracking, and coordinating marketing materials.
  • Support the execution of marketing strategies to enhance product visibility and lead generation.
  • Collaborate with the marketing team to gather and analyze market intelligence to inform sales and marketing strategies.

Requirements:

• Bachelor's degree in Business, Computer Science, Information Technology, or related field.
• 2+ years of experience in customer success, product operation, sales support, or a related role in a SaaS or technology company.
• Strong technical understanding with the ability to demonstrate and explain software products.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to work effectively in both independent and team settings.
• Experience with CRM, marketing automation tools, and analytics platforms.
• Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.
• Bilingual in both English and Mandarin (to liaise with clients and colleagues based in China where their primary language is Mandarin)

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Care Executive
Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Account Management Scope

• Be the point of contact for existing clients, address any concerns, inquiries, or issues in a timely and professional manner
• Collaborate cross-functionally with other departments to ensure that new projects and requests are followed-up on and delivered in accordance to internal service levels
• Maintain and nurture relationships with key clients to ensure long-term partnerships and maximize revenue opportunities

Business Development Scope

• Identifying opportunities for new business development through following up on leads and conducting research on target clients
• Generate new business opportunities by meeting potential clients to understand their needs and providing relevant solutions
• Managing the sales process to close new business opportunities
• Building strong relationships with the existing portfolio of clients
• Meeting and exceeding weekly and monthly activity and revenue targets

Marketing Scope

• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Developing and executing sales and marketing strategies to grow business
• Maintaining and updating sales, marketing and business development documentation

Requirements

• Proficient in MS Office and marketing software (e.g. CRM)
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

A Preschool Administrator needs to support both Director and Principal on the smooth operation of the preschool to ensure all administration, reporting and compliance duties are met.

Job Responsibilities :

• Data entry - to enter children's personal details into system, CMS of data entry

• Monthly Reporting - reporting, checking of reports and reverting to HQ on compliance

• Reception Duties - answer phone calls, manage Director and Principals' schedules

• To assist and support daily health-check duties during peak hour of drop off and pick ups

• Communication - monthly & ad-hoc updates for parents & staff meetings

#SGUnited #CareerTrial

Job Mandate

The Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service standards and internal control.

Duties & Responsibilities

1. Performs start and end of day activities:

a. Ensures that manning of the counters is always adequate.

b. Monitors branch daily cash-in-vault within authorized limits.

c. Ensures accomplishment of fund generation target through in-house marketing activities.

2. Oversees the operation of the branch that includes marketing and service delivery.

3. Informs clients of new relevant regulatory circulars, new products, offerings, rates and cross-sells these including the other existing bank products and services.

4. Conducts account reviews to ensure continuous enhancement of quality of service.

5. Approves and verifies transactions (over-the-counter, trade & loans, treasury support, Customer Service Unit and International & Loans Unit) in accordance with defined policies and procedures and within authority limits.

6. Reviews, prepares, approves and submits branch reports on time.

7. Monitors and reports regularly on status of past due accounts.

8. Handles client concerns and sees to it that they are addressed immediately.

9. Ensures that the branch meets the service standards and client expectations as to accuracy, efficiency and turn-around time.

10. Ensures branch adherence to regulations of Singapore Monetary Authority, Bangko Sentral ng Pilipinas, Anti-Money

Laundering Council and other pertinent government agencies and ensures that bank policies, procedures and controls related to branch operations are strictly followed by designated branch officers or staff to attain an acceptable audit rating.

11. Attends to administrative-related matters such as the conduct of regular operations meetings, branch upkeep, implementation of duties and responsibilities of the operational personnel.

12. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel under his unit.

13. Assists the Chief Executive in the review and discussion of internal and external audit findings, comments, recommendations and ensures audit rectifications are implemented and that replies to internal/external audit findings are submitted promptly.

14. Performs other duties assigned from time to time.

COMPANY DESCRIPTION

The Salvation Army, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

RESPONSIBILITIES

• Individualised care programme.
• Recreational, social and physical programme.
• Personal care tasks which include assisting clients with bathing, feeding and personal grooming.

GCE N or O-level

Job Requirements

• Experience in Eldercare / Healthcare is an advantage
• Applicants without experience, training will be provided
• Must be authorised to work in Singapore

Sales Admin Assistant

Location: Woodland

Salary range : $2000 - $3000

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Provide support to the Sales team in the administrative duties
• Assist in order processing, quotation and delivery arrangements.
• Liaise with customers on the shipment arrangement to ensure timely and cost-effective deliveries.
• General administrative tasks. (e.g handle customers' enquiries, data entry, filing etc)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our ideal candidate will have

• 5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role.
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc.
• An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Busniess proficency in Vietnamese is essenstial as this role will focus on our clients in Vietnam and will need to present complex technology solutions in the Vietnamese langgauge

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Mandate

The Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service standards and internal control.

Duties & Responsibilities

1. Performs start and end of day activities:

a. Ensures that manning of the counters is always adequate.

b. Monitors branch daily cash-in-vault within authorized limits.

c. Ensures accomplishment of fund generation target through in-house marketing activities.

2. Oversees the operation of the branch that includes marketing and service delivery.

3. Informs clients of new relevant regulatory circulars, new products, offerings, rates and cross-sells these including the other existing bank products and services.

4. Conducts account reviews to ensure continuous enhancement of quality of service.

5. Approves and verifies transactions (over-the-counter, trade & loans, treasury support, Customer Service Unit and International & Loans Unit) in accordance with defined policies and procedures and within authority limits.

6. Reviews, prepares, approves and submits branch reports on time.

7. Monitors and reports regularly on status of past due accounts.

8. Handles client concerns and sees to it that they are addressed immediately.

9. Ensures that the branch meets the service standards and client expectations as to accuracy, efficiency and turn-around time.

10. Ensures branch adherence to regulations of Singapore Monetary Authority, Bangko Sentral ng Pilipinas, Anti-Money

Laundering Council and other pertinent government agencies and ensures that bank policies, procedures and controls related to branch operations are strictly followed by designated branch officers or staff to attain an acceptable audit rating.

11. Attends to administrative-related matters such as the conduct of regular operations meetings, branch upkeep, implementation of duties and responsibilities of the operational personnel.

12. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel under his unit.

13. Assists the Chief Executive in the review and discussion of internal and external audit findings, comments, recommendations and ensures audit rectifications are implemented and that replies to internal/external audit findings are submitted promptly.

14. Performs other duties assigned from time to time.

Are you an experienced Data Centre Facilities Engineer looking for your next challenge, and open to working 12-hour rotating shifts? If so, you could be the Data Centre Facilities Engineer our client, an IT Solutions Provider, is looking for a Data Centre Facilities Engineer. As a Data Centre Facilities Engineer, you will be responsible for:

• Working in 12-hour rotating shifts to manage the data centre facilities
• Monitoring and operating all facilities within the data centre, such as EMS, Electrical, BMS, Fire alarm systems and electrical
• Ensuring all equipment are serviced timely, and are in good serviceable condition
• Preparing monthly reports against the agreed SLAs to management
• Overseeing data centre renovation and maintenance projects

Requirements

• At least 2 years of experience as a Data Centre Facilities Engineer
• Willingness to work 12-hour rotating shifts, and covering for shortage of manpower
• Good stakeholder management and communication skills

If you are looking to take the next step in your career, do apply to this role now!

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About the company

Our client, one of the world's leading insurance brokers and with focus on reinsurance business.

about the job

In this position as a Broking Support Executive, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Broking Support Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing broking documents.

The ideal incumbent will be expected to develop strong relationships with clients and ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.

** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits
** Career progression to client facing and non-client facing path

Experience and skills

• 2+ years of relevant experience handling Facultative business
• Ideally experience handling wholesale but retail are welcome to apply
• Ability to work well under pressure and tight timeline

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Overview

The Science of Learning in Education Centre (SoLEC) is a young research center with a vision is to become an international leader in Science of Learning in Education research. Hosted at the Office of Education Research (OER) in the National Institute of Education (NIE), the SoLEC conducts research that integrates insights from multiple fields, including neurosciences, cognitive science, psychology, sociology, education and other areas. The Centre is interested in candidates with expertise in one or more of the following areas:

• cognitive neuroscience

• educational neuroscience

Candidates with appropriate qualifications and relevant research experience are encouraged to apply. We invite applications for the position of Education Research Scientist to join the SoLEC. 

Requirements

• PhD in a relevant discipline

• Minimum 2 years of post-PhD experience

• Ability to lead a research team

• Track record in the following areas:

  • High quality publications (please provide samples and information on the quality and impact of your work based on citations and ranking of journal publications)

  • Planning and writing research project proposals that are funded through competitive peer-reviewed funding processes

  • Independence in research (i.e. sole authorship/senior authorship of high-quality publications and invited presentations at conferences)

• Excellent interpersonal and communication skills (spoken and written English)

• Ability to work with colleagues within a team

Responsibilities

• Collaborate with colleagues to design and implement the centre’s research programme

• Take a leading role in the development of research projects and programmes and in seeking and pursuing appropriate external funding

• Disseminate the outcomes of research in peer-reviewed publications of international standing

• Support SoLEC in its efforts to impact practice and policy through research projects and programmes

• Manage and conduct administrative and management tasks associated with research or programme

• Participate in research of strategic importance to SoLEC, OER and NIE
  Participate in the wider research and service activities of SoLEC, OER and NIE 

Application

Interested applicants should complete and submit the following documents: 
•    Cover letter addressing how you meet each of the requirements of this position

•    Resume including a list of your qualifications, publications, grants and leadership experience, previous experience and a brief description of your achievements

•    Research statement indicating your research expertise, interests, and future directions

•    1 to 3 of your best publications

•    Name of at least 3 referees
•    Any other documents that demonstrate your qualifications

Closing Date

Review of applicants will continue until the position is filled.

Other Information

Queries regarding the position should be directed to oerjob@nie.edu.sg

Note to applicants:

We regret that only shortlisted candidates will be notified via email.

Job Description

• Manage customer complaints & implement effective corrective/preventive actions to eliminate re-occurrence of complaints
• Perform initial failure analysis on customer-returned samples
• Act as a key driver to closely work with the Production and other functional team, so as to provide timely 8D-resolution to close complaints within set time frame
• Verify the effectiveness of the solution and drive continuous improvement initiatives to achieve set objectives
• Organize, and prepare within functions of the organization for the customer audit. Follow up on the audit findings and ensure timely closure of the corrective and preventive actions
• Visit customer site for field investigation and gather information for determining the cause of the problem
• Provide periodic reports to Module Customer
• Support the third party audit (CQM, CB /ISO audit)
• Assist Quality-EHS Manager to respond to customer on other request from customer eg. Customer visit, customer audit

Requirements

• Degree in Mechanical / Manufacturing Engineering or equivalent
• Demonstrated leadership as a change agent in driving improvement initiatives, & implement effective corrective/preventive actions
• Strong oral, written, influential communication and presentation skills
• Must be able to interact effectively with all internal departments and representatives
• Action-oriented and possesses strong problem-solving abilities, interpersonal & communication skills, influencing-skills to work with suppliers/customers as well as internal teams
• Familiar with 7 QC tools, statistical analytical tools
• Good interpersonal skills and closed-loop thinking
• Highly motivated & independent individual that can integrate & participate in a team environment
• Good process knowledge in the smartcard, semiconductor back end process is an advantage
• Certified Six Sigma Champion, Black/Green-belt with extensive experience in leading improvement projects would be an advantage
• Minimum 5-years’ relevant work experience in QA functions and handle customer quality-complaints and quality assurance audit

Personal Butler

$5,500 - $8,000
Working location: Holland area
6 days Mon to Sat (8 hours +2 hours break daily)

Responsibilities:

• To liaise with maids, chef, drivers and manage housekeeping at home.
• Other duties as assigned.

Requirements:

• Degree in Hospitality / Hotel management is preferred.
• Prior experience in hotel management/cabin crew/personal butler or service line management will be an advantage.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our client is a IT Service Provider, who provides IT support, computing parts distribution and computing equipment resell. Due to expansion, they are looking out for a Desktop Support Engineer (12 months contract (renewable)) to support them in their growing business.

Working location: Alexandra Road

End customer: Banking Environment

Working hour: 9.00am to 6.30pm

Roles and Responsibilies:

· End user support

· Assist in Operating Systems Migration and related support.

· Support and troubleshooting which includes diagnosis of hardware and software failures or problems.

· Responsible for correcting all problems associated to supported list of End User Equipment and Software.

· Installation of software/application.

· Provide accurate and timely documentation in IT Service Management Tool.

· Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.

· Synchronizing application settings to environment requirement.

· Relocation of computer devices and peripherals.

· Setting up of the end users profiles for applications.

· Proactive update and follow up to end users.

· Guide end user on required applicable tasks

· Other adhoc task as assigned.

Job Requirements:

• Nitec in IT or higher qualification.
• Computer OS/Peripherals troubleshooting
• Handling Different PC Operating Systems (Windows 7/8 and 10)
• Performing Hardware Software Installation
• Basic knowledge of SOE and group policies- Printer support
• Good knowledge of MS Office tools installation troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Salary range:

• Up to S$3000

Interested candidates are invited to send in your resume in MS Word Format, stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)
EA Personnel: R23113231 (Lum Charmaine)

Key Responsibilities:

Process support:

• Read, understand and analyze HR process as per the business rules as a subject matter expert.
• Execute the process accurately and timely as a hands on processor.
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues/problems.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Train the team members on process updates.
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Participates in various internal initiatives related to Process.
• Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Team support:

• Plan proper allocation of work.
• Support Team lead / Manager with Daily stats / reporting and MOS.
• Enrich team members with a clear sense of direction and understanding of each others' responsibilities.
• To be available on the floor through the day to resolve process related issues.
• Participate in Team building activities.
• Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Sales Executive [Freight Forwarding]

Salary: $3000 – 4000 + comm
Working Days: Mon - Fri 9am to 6pm [Flexi Working]
Location: Near to Kaki Bukit MRT / Travel across Singapore is required

Job Responsibilities:

• Direct reports to the Senior Manager.
• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing etc.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Analyse market’s potential, trends, track sales and status report, provide regular market insights and updates to the management team.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]