Total 7,336 Customer Service job vacancies in 5 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

Job Description:

1. Manage operational and grant administration
2. Oversee marketing, sale and customer support
3. Develop proposals for corporate clients
4. Schedule operational staff roster
5. Ensure smooth registration and running of courses
6. Ensure customer service standard is maintained
7. Attends government briefings and ensure compliance
8. Support training product development and quality management
9. Evaluate feedback and recommend improvement
10. Lead team capability development to meet KPIs

Requirements:

If the following description fits you, we would like to hear from you:

1. You aspire to build a successful operation with a team
2. Possess a degree in business management or similar
3. Strong in written and spoken English
4. Good experience in operational centre management
5. Good experience in team management
6. Happy disposition with strong customer-service orientation
7. Is a catalyst to help others grow professionally

Other Information:

• Location: Central area
• Working Hours: 5-day work week
• Career Level: Senior Executive / Manager
• Qualification: Diploma or higher
• Years of Experience: at least 5 years

Industry: Luxury Brand
Location: Central
Working Hours: Monday Friday, 9am 6.30pm
Good Remuneration Package

Job Descriptions:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, serve drinks
• Answering, screening and forwarding incoming phone calls
• Update calendars and schedule meetings, and prepare meeting rooms
• Manage ordering and keeping track of all office/boutiques and general supplies (stationery, name card, bottled water, operational items, etc.)
• Ensure invoices are correct, prepare reports and send to accounts for payment
• Posting and collection of daily mails, courier service, and distribution
• Monitor and update office staff and janitor attendance report
• Prepare and issue HR related items (nametag, earpiece, etc.) for new join
• Monitor of maintenance contract and coordination of any office or related equipment or fixtures repairs
• Work closely with HR & Admin department and provide support in all ad-hoc and administrative duties when assigned

Requirements:

• Minimum ITE, N level or above
• At least 2 years relevant experience
• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates
• Meticulous and detailed person, hands-on and able to multi-tasked
• Independent and professional with high regards for customers service standards
• Able to commence immediately will be an added advantage

Please send your updated cv to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755

JOBID: L38RWYW8

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: International Business Park *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Service Crew / Salad Shop Assistant

Working Days: 5 days (Public Holidays Off)

Working Hours: Mon-Fri 930am - 230pm

Salary: $1,400

Locations: Downtown / Raffles MRT

Job Scope:

-Taking orders and interacting with customers

-Assemble rice bowls

-Pack all food items together and call out orders

-Simple preparation of food

-Assist in opening set up and closing procedures

-Ensure cleanliness of the shop

Responsibilities

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements

• Open experience as long as keen to support and liaise with customers or clients

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

The Role Responsibilities

Strategy

· Build and expand client relationship through delivery of high-quality data mining and analysis.

· Support client engagement strategy team in acquiring, retaining and deepening banking relationship with clients

Business

· Co-ordinate on weekly and monthly management review reporting

· Co-ordinate on promotion campaign data analysis – building up propensity model, ROI caculation, product bundling fulfilment, MGM and etc

· Manage international banking client data portfolio with refreshed data tag.

· Work with retail analytics team and database team to maintain a comprehensive IB data mart.

· Help on Digital Sales, MGM and Acquisition Campaign.

· Analysis on business data including rev, aum, sales numbers and etc.

· Client profile analysis to support acquisition and product sales.

Processes

Administrative

· To provide regular data reporting to IB head and Client Engagement Strategy Head

Key Measurables

· Number of Reporting

· Number of Acquisition from Digital Sales

Risk Management

· Raise STR if necessary

· Forwarding and keeping track of all documentations which require senior managers’ approval

· Ensure proper follow up on the outstanding risk, document and overall control culture in the teams

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the International Banking to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Branch

· RA

· DS&M

· O&T

· Wealth Product

· Product and Segments

Other Responsibilities

· Embed Here for good and Group’s brand and values in International Banking; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

· Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies

· Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities

· Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank

· Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections

· Cooperate with any investigations or reviews on regulatory failure such as accountability review

Our Ideal Candidate

· 5-years’ experience in Banking.

· Experience in Client & Customer Engagement activity.

· Hands on experience in Client Data Analytics & Data Management

· Bachelor and above

Role Specific Technical Competencies

· Demonstrate good knowledge of financial industry

· Shows resilience in the face of pressure and obstacles

· Builds rapport with others and relates in calm engaging way

· Shows commercial acumen and has a good understanding of business. Purses self-development and progression obstacles

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In a nutshell

This gig is all about ensuring all maintenance matters are dealt with efficiently, effectively, and safely (managing external contractors where needed to achieve necessary PPM procedures). You'll be monitoring and checking all maintenance areas and carry out maintenance procedures to a high standard ensuring all WH&S regulations are followed.

A day in the life

• Manage the snagging of the building in co-operation with contractors and the Club Manager.
• Take complete ownership and support the Operations and Experience Manager in all Safety responsibilities.
• Interface with all appointed sub-contractors so that they can complete their allocated work in a safe and efficient manner.
• Be responsible for the management and administration of maintenance agreements.
• Be responsible for the management of the building management system.
• Liaise with the landlord and the landlord representatives with regard to all base build issues, responsibilities, and standards.
• Ensure member information is handled in line with the privacy guidelines and maintain strict confidentiality to ensure it is not disclosed to any third party.
• Maintain a thorough understanding of Virgin Active's Brand Standards.
• Interpret and deliver the Brand Standards on a daily basis.
• Ensure all systems and procedures are followed in line with Safety working guidelines and procedures.
• Record all maintenance duties and tasks via the maintenance checklists.
• Keep all maintenance logbooks up to date.
• Ensure cost control of the repairs and maintenance supplies budget.
• Process purchase orders in line with guidelines.
• Compile and provide weekly, monthly and quarterly reporting.

Job Description

Client Service Research Associates (CSRA) play a vital role in service of Bridgewater’s overall client service strategy. From their unique position at the heart of Bridgewater’s client-focused research activity, these individuals have an aerial view into our ever-evolving perspectives on world markets, high-impact company-wide projects and our investment philosophy and processes. CSRAs work closely with Client Advisors and Bridgewater’s best & brightest investment minds, collaborate on how to handle different client-focused research or performance reporting projects and execute on the approach by project managing, performing analyses and generating insights to help shape clients’ investment thinking or provide transparency into our performance and positions to meet clients reporting needs.

Bridgewater’s market-driven approach to client service requires our CSRAs to continually expand their understanding and knowledge of the markets. Through formal training and informal on-the-job instruction, CSRAs become well-versed in our investment approach, process and different strategies, our book of business, and our production systems. Successful CSRAs will:

• Develop a holistic understanding of portfolios and portfolio management principles
• Understand the depth and breadth of Bridgewater’s market knowledge as well as its pioneering work in institutional asset management and alpha and beta separation
• Contribute to Bridgewater’s world-class client service strategy through creative thinking about how to generate insights and convey key messages to our clients about our investment philosophy, strategies, performance and outlook in the markets.

Interested in learning more about working at Bridgewater? Hear about the experiences of our employees here.

You will drive the following responsibilities:

• Understand Bridgewater's book of business, related commercial strategy and our investment thinking
• Contribute to Bridgewater’s world-class client service strategy through creative thinking about how to generate insights and convey key messages to our clients about our investment philosophy, strategies, performance and outlook in the markets
• Strategize with Client Advisors, other Research teams and investment professionals (at times including ClOs and other Sr. Researchers) and help develop best approach to handle client requests, enable high quality client engagements
• Apply analytical skills, market knowledge, and an understanding of Bridgewater's investment methodology to create insights to help shape clients' investment thinking or deliver client-ready portfolio position and performance reports to allow our Client Advisors, Investment Strategists and Chief Investment Officers to tell the Bridgewater investment story in a rich and accurate way
• Work creatively with existing methodologies and tools to identify and solve problems in how we serve clients by contributing to the creation of new tools, models, and or "machines" to automate and streamline our processes

The CSRA role is a great opportunity to transition into Bridgewater. While the position does not require deep experience in asset management, qualified candidates will have prior experience in a related professional services environment. We are looking for intellectually curious individuals who enjoy solving complex problems.

Job Requirements

• Bachelors or Master’s degree from a competitive school with a strong academic and extracurricular track record
• Interest for and understanding of markets and investing
• Ability to solve complex problems through analysis
• Aptitude for creative quantitative work involving financial and economic data
• Keen customer service mentality
• Ability to multi-task, prioritize and organize time effectively in a fast-paced and constantly changing environment
• Strong work ethic and demonstrated ability to achieve results and drive projects to completion; strong attention to detail
• Aptitude for remaining composed and confident under pressure
• Effective written and oral communication skills
• Strong computer skills and Microsoft Office Suite expertise
• Effective English language written and oral communication skills

In addition, to succeed within our unique culture and work environment, individuals must demonstrate humility, innate curiosity, and openness to new ideas and approaches. Candidates must be driven, confident, and goal-oriented. All Bridgewater employees are expected to be honest, exceptionally direct, and eager to provide and receive objective feedback. Our employees constantly strive for self-improvement through feedback and self-reflection and are committed to the pursuit of excellence.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Industry : IT
• Location : Central
• Working Hours : 9am to 6pm
• Salary Range : Up to S$4,500 Per month

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

The successful candidate will join the Branch’s Customer Service Department which:

• Offers consumer banking products such as savings accounts, fixed deposits, current accounts and remittances services to customers.
• Perform both front-office counter service duties and back- office operational and administrative duties in the department.
• Handling over the counter banking transactions including opening of accounts;
• Processing inward and outward remittance transactions;
• Processing inter-bank GIRO payments;
• Handling customer enquiries;
• Attending to customers’ account requests; etc.

Requirements

• Bachelor Degree in relevant fields.
• Possesses 1-year experience, handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills
• Team player and able to work in a fast-paced environment

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Perform Daily Flight handling assignment
• Monitoring of AC changes and amendment of assignment as required
• Tracking of long transit & layover AC Part A completion / Ac Log Entry
• Updating of AC handover task list

Requirements:

1. Min NITEC or Diploma holder in Aerospace Engineering or equivalent
2. Preferably with at least 1 years of relevant working experience in aviation or related industry
3. Basic computer skill required
4. Knowledge of SAP will be an advantage
5. Comfortable with 12 hours rotating shift work arrangement

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Video Cloud department mainly provides quality assurance for all video services related to our video infrastructure. The main supported businesses include Douyin, Xigua, Toutiao, TikTok, Dali Education and other mainstream apps. Multimedia middle platform (Video Cloud) is one of the world's leading video platforms, providing media storage, transcoding and streaming services. We are committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world. The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities. As a technical expert, you will be working closely with the Product R & D team to promote continuous optimization of products, tools, and processes.

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Qualifications

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

5. Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred

6. Experience in project management, video cloud related experience or enterprise integration experience is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Responsible in the transfer of Bench/Equipment
• Responsible for the setting-up of means and tools required for multiple pilot, repair and production lines with adequate support from the Central Engineering Team
• To conduct and support the necessary interfaces, technical negotiation, follow up on supplier realisation and managing of installation and transfer

Requirements:

• Diploma in Electrical, Electronics or Mechatronics Engineering
• Understanding of engineering drawings, schematics, tool/bench drawings and other technical documents
• Flexible and ability to adapt to quick changing environment
• Ability to work in a system-software integrated test bench environment
• Ability to learn and work with new and diverse technologies

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

Job Description:

• Provide exceptional service to diners, take orders accurately, answer questions about the menu, and ensure a positive dining experience.
• Ensure the correct preparation and delivery of food and beverages, verifying special requests and dietary restrictions.
• Set up and maintain dining areas, including cleanliness, tableware, and presentation to create an inviting atmosphere.
• Work closely with kitchen and bar staff to coordinate orders and maintain efficient service flow.
• Accurately handle payments, process transactions, and provide change, while adhering to cash-handling procedures.

Qualifications:

• Experience in F&B services is preferred
• Good communication skills

The salary is subject to the candidate's performance and abilities.

Job Title: Customer Success Account Manager (Cantonese-speaking)

About the Role:

We are seeking a dynamic and experienced Customer Relationship and Success Manager to join our team, focused on technology solutions. This role is integral to nurturing, establishing, and developing relationships with key customer stakeholders, focusing on solution planning, delivery execution, and governance. You will play a pivotal role in managing customer relationships, aligning business priorities with our technology offerings to deliver substantial business value.

Key Responsibilities:

• Customer Relationship Management: Develop and maintain relationships with key stakeholders, utilizing communication techniques for high-level business value conversations.

• Consumption Leadership: Own customer relationships to identify priorities and opportunities, increasing deployment and adoption velocity of technology investments.

• Customer Success Leadership: Orchestrate resources for value realization, focusing on operational health and leveraging support agreements.

• Program Management: Design and implement programs improving customer operational health and consumption milestones.

• Reactive Support: Address customer queries, including subscription reviews, usage tracking, and document preparation.

Requirements:

1. Minimum 3 years of experience in Account Management, Sales, or Customer Success within the Tech industry. Knowledge of Cloud Technologies preferred.

2. Native Cantonese proficiency is essential for effective communication with our customers. Excellent communication skills with an ability to influence and present to executives (CTO/CEO).

3. Proficiency in common office software suites.

Job Reference: Timothy Teo 540647

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Consolidate and create manpower supply timesheets from various divisions for approval.
• Create new data in time attendance system, including shift patterns.
• Process time attendance and checking of overtime calculation.
• To verify with staffs and resolve odd clocking issues.
• Manage and submit the approved timesheet on time for payroll processing
• Assist in the hardcopy compilation of company/ Labour Supply Annual Leave form, MC, petty cash, medical claim for Manager’ approval and submit to Human Resource.
• Raise allowances and transfer forms and submit to Ops Manager for approval before routing to Human Resource.
• Submit internal and external monthly headcount and manhour reports.
• Assist Ops Manager on any other ad-hoc duties

Job Requirements:

• Minimum NITEC/Diploma with at least 3 year experience in the relevant field.
• Experience in Time Sheet/Staff attendance is required
• Highly independent and meticulous.
• Possess good interpersonal and communication skills

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [9.30am-6pm]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Responsibilities:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279