Total 840 Customer Service job vacancies in Changi, South East

Location: East

Mon to Fri 9am to 6pm

Salary: $2500 to $3300 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Pleasant with a cheerful disposition and good interpersonal skills

• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

**Up to $5000 joining Bonus

-Terms and condition applies

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Responsibilities:

• Handle daily operations independently
• Responsible for all shipping documents (transport, documentations, booking with shipping line and preparing Bill of Lading documentations)
• Daily liaising with oversea counterparts, local sales and operation teams on delivery and logistics issues
• Key in cargo details and ensure payment from suppliers and customers are input into the computer system
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time
• Coordinate and communicate customer’s requirements and provide timely proposals and solutions to customers
• Quotations
• Handle customer’s complaint or issue, if any
• Any other duties assigned by Management

Requirements:

• Good communication and inter-personal skills
• Proficiency in MS office suites
• Min 3 years of related work experience in freight forwarding/logistics industry
• Familiar with import/export permit declaration and cargo clearance procedures
• Meticulous, multitask, organized and adopt a careful work approach
• Able to start work immediate or on short notice

**Work Location: CHANGI AIRFREIGHT CENTRE

Key Responsibilities:-

You play a vital role in creating a memorable experience for all our passengers. As a Customer Service Officer, you will lead a team performing different roles such as check-in, greeting passengers upon their arrival and ensuring a smooth departure process.

Key Requirements:-

• Possess at least 2 GCE A level credits or a diploma in any discipline from a local polytechnic
• At least 1 -2 years of work experience in a customer service / hotel / lounge related industry
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile

**Joining Bonus up to $5000

Do check with us the terms and conditions

About the Role

The Customer Service Officer is responsible for the delivery of services to meet the requirement of the customers by coordinating with the different service providers, warehouse and other department. You will form an inegral part of the customer service team to play a critical role in driving operational excellence to ensure client satisfaction and loyalty.

This role is an implant role and will be working at the customer's site in Kallang permanently.

Key Responsibilities

• To monitor inbound shipments, update tracking, provide updates to stakeholders, coordinate customs clearance and unloading at 3PL
• To coorindate smooth clearance of inbound shipments with forwarders and perform timely Goods Receipt into SAP system.
• To handle daily shipments received from customer and coordinate with appointed 3PL service providers to execute in a timely manner. Process includes; empty return's collection, prompt response to enquiries and the management of customer
• To perform regular return shipment of empty canisters and cylinders to customer's plants
• Responsible for timely updates of assigned reports
• Any other ad-hoc duties assigned from time to time

Qualifications

• Minimum GCE ‘O’ level education
• Fresh graduates are welcome
• Proficient in MS Office
• Meticulous and accurate with a positive attitude and able to multi-task
• Good team player who can work independently with minimum supervision
• Customer oriented with excellent interpersonal and communications skills
• Able to work offsite in customer's location

Job Description

• Prepare work packages and ensure spare availability prior to work commencement.
• Prepare work packages and provide support to technical crew.
• Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
• Perform data input and analysis.
• Plan and track monthly programs for completion.
• Answer customer queries.
• Any other duties required\

Job Requirements

• Higher Nitec / Diploma in Aviation Managamemt / Engineering Equivalent
• No experience is required, Full training will be provided
• Knowledge of SAP will be an advantage
• Must be comfortable with 12 hours rotating shift work arrangement

We are looking for dedicated and passionate teachers who loves being with children and supporting their development.

Responsibilities

- Classroom Management

- Supervise and guide the children with their homework

- Activity planning, implementation and evaluation

- Ensure safety and well being of students

- Some administrative roles

- Any other jobs as assigned

Requirements

- At least 3 O'levels

- Able to handle primary school work

- Service orientated with strong interpersonal and communication skills

- Team player

- Energetic, responsible and organised.

- Basic computer knowledge is required.

Work location: Ubi

Kindly write in to [email protected] if you are interested.

Location: Singapore, Changi North Rise
Working Hours: 5 days work week
Benefits:

• Lunch provided
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines

Responsibilities:

• Coordinate and schedule installations, removals, relocations, and periodic maintenance of machines and equipment.
• Submit necessary documents through online portals and handle any follow-up actions.
• Communicate with clients, vendors, and internal teams via email and phone to provide timely updates on service requests.
• Manage paperwork related to service orders, maintenance records, and other administrative tasks.
• Track and report on service schedules, ensuring timely completion of tasks.

Requirements:

• No prior experience required; training will be provided.
• Basic computer skills, including proficiency in Microsoft Excel.
• Strong communication skills (both written and verbal).
• Good organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• A proactive and customer-focused attitude.

How to Apply:
Interested candidates are invited to submit their resumes and cover letters to [email protected]

JOB ROLE

1) Handle all clerical and administrative matters for Customer Service Department, including data entry.

2) Work closely with Production Control and Warehouse teams to manage order delivery on-time in full.

3) Liaise with freight forwarder for shipment and prepare shipping documents.

4) Communicate with customer on their purchase orders and delivery arrangements.

5) Any other ad-hoc duties that may be assigned from time to time.

To fulfill the dual role of managing customer service and handling social media marketing for the bowling alley, performing duties as outlined below.

Duties and Responsibilities

**Customer Service Responsibilities**

- Greet and assist customers, manage check-ins, and answer inquiries about lane availability, packages, and promotions.

- Oversee lane setup, equipment checks, and provide guidance on bowling equipment use.

- Process payments for bookings and rentals, and manage group reservations.

- Address customer concerns and equipment issues, resolving or escalating as needed.

- Maintain cleanliness and safety standards in the bowling area and ensure compliance with health protocols.

- Upsell services like food, beverages, and promotions, and inform customers of events and special offers.

- Monitor and manage inventory and collaborate with staff to enhance the customer experience.

**Social Media and Marketing Responsibilities**

- Create engaging content for social media, post regularly on platforms such as Instagram, Facebook, and TikTok.

- Run promotional campaigns, engage with followers, and respond to online feedback and inquiries.

- Develop event highlights, manage promotional collaborations, and maintain an active online brand presence.

- Track and report on engagement metrics, adjusting strategies to maximize audience engagement and drive traffic.

- Coordinate with the marketing team for campaign alignment and contribute ideas for promotional initiatives.

Customer Service Executive

Salary up to $3000

5 days work

Location:Changi

Responsibilities:

· To Assist in the Customer Service Department

· Liaise with Air and Sea Carriers

· Liaise with Customers

· Handle all sea documentations work like bookings

Requirements:

· Min GCE 'O' Level

· Relevant Experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Customer Service Manager (Air Freight)

Job Duties

• Handling full operations on Air or Ocean freight’s import/export shipments
• Work closely with customers and agents for air freight or sea freight operations
• Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.
• Assist in the preparation of Pricing & Quotations
• Assist sales team with operations and quotations and complete documentations including billing invoice
• Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

• Min GCE “O” Level or Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Minimum 3 to 5 years of relevant experience in freight forwarding
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, HR data management, payroll and other HR project/administrative duties.

If you are a team player who is responsible, flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Extract and prepare high volume HR reports from HRIS in a timely manner.
• Payroll management - prepare, review and check.
• Administer data entry in HRIS and ensure data accuracy.
• P-File Management; ensure full digitalization of HR documents.
• Liaise with vendors, submit MOM surveys, support and manage HR administration.
• Other HR projects and tasks assigned.

Job Requirements:

• Diploma in related field with min. 2 years of working experience in a similar capacity.
• Payroll experience.
• Strong excel and reporting skills.
• Meticulous and attentive to detail.
• Prior experience in Timesoft is advantageous.
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

Location: Singapore, Changi North Rise
Working Hours: 5 days work week
Benefits:

• Lunch provided
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines

Responsibilities:

• Coordinate and schedule installations, removals, relocations, and periodic maintenance of machines and equipment.
• Submit necessary documents through online portals and handle any follow-up actions.
• Communicate with clients, vendors, and internal teams via email and phone to provide timely updates on service requests.
• Manage paperwork related to service orders, maintenance records, and other administrative tasks.
• Track and report on service schedules, ensuring timely completion of tasks.

Requirements:

• No prior experience required; training will be provided.
• Basic computer skills, including proficiency in Microsoft Excel.
• Strong communication skills (both written and verbal).
• Good organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• A proactive and customer-focused attitude.

How to Apply:
Interested candidates are invited to submit their resumes and cover letters to [email protected]

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.

2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.

3) Monitor consolidations for various destination, monitor on the space and rates.

4) Send flight schedules to customer upon confimation.

5) Arrange adhoc cargo service for customers. (Fumigation, DG declaration and packing, wooden crate packing)

6) Check uplift of shipment after lodgement to terminal.

7) Send permits and AWB to customer after flight departed.

8) Raise amendment if any to airline and destination agent.

9) Raise monitoring reports for some customer to monitor rates and load.

10) Suggest solution for customer base on their shipping needs. (Training will be provided, assistance will be given by superior.)

11) Communicate with Sales/accounts team regarding quotation and billing matters.

13) Coordinate adhoc coload booking from other coloaders.

14) To solve any problem that may arise for export cargo with destination agents.

Location: Singapore, Changi North Rise
Working Hours: 5 days work week
Benefits:

• Lunch provided
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines

Responsibilities:

• Coordinate and schedule installations, removals, relocations, and periodic maintenance of machines and equipment.
• Submit necessary documents through online portals and handle any follow-up actions.
• Communicate with clients, vendors, and internal teams via email and phone to provide timely updates on service requests.
• Manage paperwork related to service orders, maintenance records, and other administrative tasks.
• Track and report on service schedules, ensuring timely completion of tasks.

Requirements:

• No prior experience required; training will be provided.
• Basic computer skills, including proficiency in Microsoft Excel.
• Strong communication skills (both written and verbal).
• Good organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• A proactive and customer-focused attitude.

How to Apply:
Interested candidates are invited to submit their resumes and cover letters to [email protected]

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

COMPANY DESCRIPTION

The Salvation Army, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

RESPONSIBILITIES

• Individualised care programme.
• Recreational, social and physical programme.
• Personal care tasks which include assisting clients with bathing, feeding and personal grooming.

GCE N or O-level

Job Requirements

• Experience in Eldercare / Healthcare is an advantage
• Applicants without experience, training will be provided
• Must be authorised to work in Singapore

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential

• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Qualifications

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required;
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management systems

Job Description

• Loading and sorting of packages at warehouse prior to delivery
• Perform timely pickups and deliveries (including COD) of shipments for the company-assigned areas
• Perform on-road audit & submission of shipping documents as well as delivery status updates (e.g. POD) via company’s mobile app

Job Requirements

• Need to be familiar with Singapore roads
• Ability to walk, lift and carry heavy items for extended periods.
• Able to read and converse well in basic English to liaise with customers as well as prepare documentations
• Willing to work 5.5 days as well as extra hours when needed
• Unable to drive company van home; start and end your day at Changi South warehouse

Company Benefits

• Family-like working environment
• Structured progression pathway and development opportunities
• Provide comprehensive group insurance and medical benefits

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Receive and assess referrals to ensure appropriate placement in Centre.
• Provide end to end casework management and psychosocial support services to residents, clients, and their families. Utilize appropriate frameworks for holistic assessment.
• Identify and develop individualized care plans together with clinical care team to meet the psychosocial and emotional needs of residents and clients.
• Address issues related to grief, adjustment, and coping with chronic illness or disability.
• Implement and facilitate appropriate casework interventions, including ongoing monitoring and evaluation of outcomes.
• Establish network with external partners and stakeholders for resourcing and ensure continuity of care of residents/clients across settings.
• Work closely with multidisciplinary team to ensure that holistic needs of the resident/client are actively considered in their care planning.
• Ensure "hands-on" approach to working with residents/clients through individual work, group work, counselling, or other appropriate modalities.
• Maintain accurate and current documentation of casework for assigned caseload.
• Work closely with residents, clients, and families to maintain or re-establish family relations when appropriate.
• Provide support in end-of-life care to residents, clients, and their families. This may include bereavement support to family members of the deceased and practical matters such as referral to casket company for last rite matters, after office hours.
• Conduct review of resident/client's socio-economic status and make appropriate recommendations for financial assistance if necessary.
• Participate in multidisciplinary meetings and work closely with clinical care team in discharge planning reviews.
• Attend case conferences, meetings, network with external agencies as required.

• Bachelor Degree in Counselling/Social Work/Psychology or related discipline.

Requirements

• Preferably with at least 2 years' work experience in social services field (MOH or MSF) performing case management tasks.
• Experience working in a healthcare setting and knowledge of healthcare financing will be a plus.
• Able to work independently as well as be a team player.

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

Peacehaven Bedok Day Centre, The Salvation Army

Block 121 Bedok North Road, Singapore 460121

Job Responsibilities

• Retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Prepare clearance documentations and verify receipt of cargo (if assigned).
• Scan all import/export packages inclusive all packages that gone through X-ray machine.
• Break bags packages into UPS air bags.
• Load and unload packages from company vehicles.
• Fork pallets and irregulars for sorting or breakdown.
• Manage contractors assigned to assist loading and unloading processes.
• And any other duties assigned from time to time.

Job Requirements

• Possess at least Secondary education or equivalent.
• Possess class 3 driving license would be preferred. Class 4 license is a plus.
• 1 - 2 years relevant experience preferred.
• Able to carry packages up to 30kg.
• Must be able to write and speak simple English.
• Willing to work on shift (including night shifts).
• Position is based at Airport Cargo Road.