Total 1,148 Customer Service job vacancies in D12 Balestier, Serangoon, Toa Payoh

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

Reporting lines:

Functional – Group Services - Head Business Intelligence Center, Munich

Discipline – Head of Regional Application Center APAC

Responsibilities:

In the wake of digitalization, changing markets, increasing crises and uncertainties, reliable and aggregated data in real time is crucial to a company's success. G+D has therefore established a globally active Business Intelligence Center (BIC) to proactively manage the ever-increasing demands on data analysis and reports.

For our Business Intelligence Center (BIC) department, we are looking for application support in SAP BW with a focus on Sales Reporting to start as soon as possible.

Your tasks:

• The contact person for our business units regarding business intelligence solutions and data analysis
• Advising the specialist departments on the definition and implementation of reporting requirements in the sales area (SAP SD & Salesforce)
• Sub-project management/project management
• Competent contact person for BI & Analytics topics, especially for SAP BW/4 Hana and hybrid modeling approaches
• Coordination and implementation of reporting requirements in the SAP BW backend (SAP BW 7.4 and BW/4 Hana)
• Creation of queries and dashboards (SAP Analytics Cloud, PowerBI)
• Collaboration on international roll-outs and system conversions (upgrades, patches, HANA migration)
• Creation of IT concepts and their implementation in the respective tool (mainly SAP BW)
• Ensuring ongoing operations in the area of SAP Business Intelligence

Your skills:

• Completed studies in computer science, economics or a comparable education or professional experience
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development
• Very good written and spoken English language

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Job Description

Maternity cover for 6-months

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description:

Register incoming patients

Prepare the patient for examination

Respond to patient phone call queries Inform patient of financial responsibility

Prepare and file patient forms Verifying and updating patient information

Assisting doctors and nurses if needed

Scheduling appointments for patients

Requirements:

Min GCE N/O/A Levels / Diploma and above

Candidate must possess good organizational and interpersonal skills.

Keen interest in the healthcare/ medical industry

No experience needed; full training will be provided

Basic knowledge of Microsoft Office

Responsibilities:

• Provide advice and assistance to passengers in response to enquires (for example journey routes and times, fare and ticketing issues, travel on other modes of transport & travel directions and use of travel interchanges)
• Assist passengers with special needs in boarding/ alighting the trains safely
• Observe and take appropriate action against any failure of equipment and irregularities whilst at stations, including requesting assistance from other railway staff
• Ensure that all passengers comply with the Rapid Transit Systems (RTS) Regulations
• Communicate with OCC and passengers as necessary via train communications equipment
• Monitor the performance of the train whilst travelling and take appropriate action against any irregularities, including requesting assistance from other railway staff
• Deal with train defects in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Maintain validity of track access qualification and comply with competency assessment
• Drive the Passenger Trains
• Deal with incidents such as Passenger Emergency Communication device being activated, fire on train, detrainment, etc., in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Perform the duties of Emergency Train Operator in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Perform other duties as directed by his/ her superiors

Requirements:

• Higher NITEC in Engineering or GCE 'A' or 'O' Levels, with minimum 5 credits for 'O' Level holders
• Preferably with minimum 2 years' working experience in the service or retail industry
• Required to manually operate station and trainborne equipment
• Possess a pleasant disposition and personality
• Good interpersonal skills with a passion to work with people
• Willing to perform shift work
• Ability to identify colours

By submitting your application for this position, you consent to:

a. the collection, use and disclosure of your personal data by SBS Transit Limited and its subsidiaries (“the Company”) for the purposes of your application and potential employment with the Company, including disclosing such personal data to any of SBS Transit Limited’s subsidiaries, affiliates or related corporations (if necessary for processing of job application); and

b. SBS Transit Limited and its subsidiaries' retention of your personal data for 2 years for consideration of future job opportunities (where applicable) from the date of submission of application.

We regret that only shortlisted candidates will be notified.

Intensive training will be provided for shortlisted candidates.

Walk-In Interview:

Venue : DTL Gali Batu MRT Depot

Address: 350 Woodlands Road, Singapore 677730

Date : 21 March 2024

Time : 1PM - 4PM

Job Description

You will provide inpatient financial counselling to patients and their next-of-kin involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection. You will attend to financial counselling enquiries and follow through timely case closures. Other responsibilities include computation of statistical information, checking of document completeness, maintaining secured document keeping, participating in quality improvement projects, and providing administrative support to the department.

Requirements:

• Diploma, preferably with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Full Time / Contract Student Care Trainer @ Hougang

Working Hours:

Mon - Fri: 10am – 7pm

Salary:

Starting from $1600 to $2200

Requirements: Min "N" / "O" Level / SPM or equivalent

PR are welcome to apply.

Job scope:

- Facilitate meals, homework, revision, activities, enrichment classes.

- Update and communicate with parents and students.

- Discipline and provide guidance to character building.

- Maintain cleanliness of premises, Housekeeping

A minimum of 6 month commitment will be required.

Please WhatsApp the following to 94893552 if you are keen in the position.

Name:

Age:

Gender:

Citizenship:

Language Spoken:

Highest Qualification:

PSLE Aggregate Score:

Wipro Consumer Care Singapore is a leading company in the personal care and skincare FMCG industry with brands such as Bio-essence, Ginvera, Eversoft and Ebene.

This position will be reporting to the Head Of Marketing and working along with the marketing team in creation of graphic design artwork from packaging design to above the line and below the line marketing Campaigns.

Key Responsibilities:

• Creation of graphic design artwork for use on multiple platforms from digital to print for ATL, BTL and packaging design.

• Collaborate with marketing team on creative new concepts.

• Assist in design and implementation of promotional venue layout.

• Main liaison with print vendors for production of collaterals

• Ad hoc event and product photography.

Requirements:

• Minimum Diploma in Graphic Design

• Proficient in Adobe Photoshop & Illustrator

• Experience in FMCG industry would be a plus, but fresh graduates are definitely welcome

• Creative and aesthetically inclined

General Nursing duties.

Responsible for smooth clinic operations.

Assisting O&G doctor in consultation rooms.

Assist doctor in Operation Theatre.

Counselling patients on preparation for surgery & procedures.

Assist in basic tests and clinical procedures in clinic.

Maintain patient’s medical history, vital statistics, and information in medical records.

Provide General administrative duties and ad-hoc duties as assigned.

Requirements:

Diploma/ Degree in Nursing

At least 2 years of nursing experience either in clinic/ hospital

Must be registered with Singapore Nursing Board

Please email your CV in Microsoft Word format to [email protected].

Please include your full working experience, education background, notice period, basic salary & expected salary.

Your interest will be treated with the strictest of confidence. We regret to inform that only suitable candidates will be shortlisted for an interview.

Main scope of work:

Manage the teachers and support staffs in terms of their Professional Development, appraisals and their role to execute their responsibilities. Trainings will be provided.

Mentor the teachers to facilitate collaborative approaches to learning, teaching and evaluation so as to raise performance standards and competencies.

Going through the lesson plans with the teachers for the different levels to ensure that lesson plans are in accordance to our Standard to achieve our objectives in providing quality education for all children in our school. Curriculum will be provided and trainning will be provided.

Ensures that the physical environment of the school is conducive, clean and safe for all the children to learn.

Advantages:

We welcome discussions regarding work scope and offer flexibility in working hours. Seniors are welcome to join us too!

Requirements:

- Must possess the Advanced Diploma in Early Childhood Centre Leadership (ADECL)

- Minimum 4 years of experience in teaching or managing a childcare/preschool

- A team leader as well as a team player

- Strong knowledge in curriculum and pedagogy

- Excellent written and communication skills

- Proficient in Microsoft Office (Word/Excel/PowerPoint)

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Technical Help Desk (THD) Engineer is the first point of contact in technical queries and provides remote technical support during the maintenance phase of KONE and/or non-KONE products.

What will you be doing?

Technical help desk and site support services for Front Lines
• Provide remote technical support for maintenance technicians in identifying the root cause and corrective solution
• Provide spare part identification support
• Support in proximity stock definition for new LIS
• Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs
• Together with 24/7 Operations Center support technicians in configuring and repairing KRM devices and connections
• Log all cases to THD tool
• When needed, assign/direct the case to a relevant expert in the organization or escalate to global
• Create knowledge base articles
• Propose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety
• Support sales in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract

Training:
• Train local technicians during site visits and/or deliver scheduled training sessions
• Co-operate with and provide expertise to local training centers in training courses

Quality:
• Create quality reports in to THD tool after remote support and/or site visits and list issues which require corrective actions
• Identify proactively root causes for the issues and forward corrective actions according to KONE process requirements (e.g. trainings, guidelines, field letters etc.)
• COR review / identify units for Clinica visits
• Note: Clinica visits performed by Field Troubleshooter

Safety
• Be aware and operate within KONE safety requirements
• Ensure each site follows the global safety processes and guidelines
• Follow the safety procedures and rules of customers, partners and KONE.
• Report safety concerns
• Stop installation or lift operations if safety violation or hazards are detected

People leadership
• An experienced Technical Helpdesk Troubleshooter can act as line manager for group of THD/field troubleshooters
• People management e.g. setting targets, conducting PDP’s and IDP’s for team members together with Technical Helpdesk manager
• Drives competence development in the team, inform Technical helpdesk manager about any skill gaps in the team
• Facilitates information sharing and creates collaborative working environment

Daily Operation
• Allocate daily work together with THD manager
• Monitors and leads the performance and KPI/SLA adherence of the team
• Review daily priorities in the team and take appropriate action to ensure results are achieved
• Continuous support of THD development together with THD manager

What do we offer?

• Career progression opportunities within a global organisation
• Full-time role enabling you establish a function and make it your own
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills

https://www.youtube.com/watch?v=62go5DIFabQ&feature=youtu.be

KONE dedicated to people flow - YouTube

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

Job Description

• Support live product/project application deployments and implementation.
• Logging and resolving customer issues within the agreed Service Level Agreement (SLA).
• Maintain customer correspondence including documentation of user guides and other resources.
• Escalation and reproduction of technical issues for the development team for troubleshooting.
• Understand database/data warehouse administration, being able to administer them is a plus.
• Produce technical documentations for support deployment/implementation or job logs.
• Monitoring of system health and performance.
• Conduct end-user training.

Requirements

• Diploma in Information Technology or above (Fresh graduates welcome).
• Basic knowledge and/or understanding of Java, .NET, JavaScript/HTML5/CSS, SQL, No-SQL, general software development lifecycle and best practices.
• Experience in software testing is a plus, especially for Business Intelligence, reporting software, though having the right profile is more critical.
• A fast learner and willing to learn new technologies.
• A strong communicator in both oral and written form.
• A team player with a pleasant attitude.
• Results oriented with flexible personality and willingness to travel onsite.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Responsibilities

To provide clerical and support functions in the Emergency department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.

Requirements

· GCE ‘N’/’O’ Level or Diploma holder

· Service-oriented, confident and have a passion for helping others

· Good communication and interpersonal skills

· Proficient in Microsoft Office applications

· Able to work 3 shifts on Public Holiday and weekend

· Comfortable to work in ward settling which is non-airconditioned

Candidates with relevant experience could be considered for a Senior role

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Digital Service Operations Expert is a recognized expert of one or more KONE digital solutions in terms of process and tool understanding. This role exists at frontline level. The role is the primary support person and subject matter expert for digital solutions. They have important role to develop competences of the digital services in their own frontline in collaboration with other functions. The position is part of THD organization.

What will you be doing?

Operative activities:

Sales technical support

• Support Maintenance sales team on the digital services with technical guidance

Evaluate and coordinate issues from customer and field

• Responsible of the digital issue resolution end to end process
• Accountable that the issues from customers and field are solved as defined in Service Level Agreementy(SLA)
• Analyze any identified issues with digital services and determine the correct organization needed to address the issue (local, global, partner, etc.)
• Coordinate local actions needed for troubleshooting
• Create knowledge articles about issues and distribute them to local and global as needed
• Act as first point of escalation for issues when new solutions are deployed in frontline
• Proactively check that support tickets escalated from/to IT are followed and required actions done
• Monitor 24/7 Data Transfer Unit (DTU) installation status for lift/Esc.
• Follow up with MM/OM on the backlog and get their plan for the installation.
• To monitor the device stock level in Global Spare Supply (GSS) and make plan for the material procurement.
• Proactively monitor the timely closure of all Service Need (SN) and work with MM if there are any issues to close the SN.
• Proactively monitor the SN for critical equipment’s and advise Operations(OPS) team for actions to be taken.
• Data collection from 24/7 for Alternative Maintenance Regime (AMR) contracts existing/ New customers.
• Presentation of 24/7 capabilities to customers and how we prevent the callout with the help of 24/7.
• Lead the weekly meeting on SN and repeated callouts.
• Share the 24/7 & callout data in ops meeting to prevent any potential callouts.
• Work with KONE CUSTOMER CARE Centre (KC3) to check on the timely dispatch of SN.
• To contribute any other new initiatives initiated by the country to improve the operation efficiency.
• Training for the planner group technician on digital solutions.
• To work closely Operations (OPS) on the new development to improve the operations.
• To work with APM/Global on the issues arising from 24/7, planner etc and get right solutions.
• To support on Dynamic Maintenance Plan(DMP)implementation for service operations.
• Required to travel to KSEA countries on Digital Solutions.

Customer onboarding:

• Train/coach and support relevant teams with appropriate knowledge to do the customer onboarding and training
• If necessary, participate in customer onboardings and training sessions for complicated digital solutions and services
• Ensure that customer site and administrator users are correctly created and maintained

Be specialist of solution configurations and commissioning:

• Accountable of activating and configuring cloud services as prompted by the delivering organization (could be NEB, Modernization, or Maintenance)
• Support NEB-SEB handover process for the digital services

Competence development activities:

Support in learning and training

• Provide support to L&D in training on Digital services and solutions for Maintenance Sales, THD, CS&A and field operations
• Identify the need for training together with L&D, help with relevant training material
• Train The Trainers to ramp up the local field competencies related to commissioning and testing
• Communicate and train new services and solution updates based on product releases
• Create excitement of the digital services in the sales and operations in co-operation with Offering management

Digital community activities:

• Actively participate in Digital Champions network and other APF network communities
• Support and perform tests when required from Global team to improve digital services
• Provide data for global teams related to local conditions (e.g. government firewalls, local SIM cards) during solution roll outs and updates
• Based on customer and end user interactions, provide development requirements to global product team to make the service easier, more efficient, and reliable
• Contribute to the change management that is required for KONE to be able to make a change from hardware/maintenance to digital services
• Supporting localization of On Line Help center support articles if needed

Are you the one?

• Bachelor’s degree in Engineering or other relevant field
• Fluent local language skills and good level of English
• Working experience with digital solutions or services
• Customer service mindset. Good communication and interpersonal skills
• Good knowledge and understanding of digital systems, cybersecurity and technologies overall
• Ability to seek information and learn about new digital technologies independently
• Ability to see from end users’ perspective
• Ability to explain technical complex situations in an understandable way to people who are not digital literate
• Project management skills an asset
• Understanding of processes related to change and change management
• Genuine interest in processes, methods and tools in own specialist area

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

Job Description

• The ability to perform the reception, clerical, business functions efficiently to support an effective operation of activities in the centre at all times.
• Execution of best customer’s service in all communications in your work.
• Accuracy in entries of all business transactions related to patients
• Efficient organisation of your supportive functions to facilitate effective centre operation
• Ability to conduct professionally at work and in your communications with others.
• Willingness to improve on your skills to maintain and enhance competencies at current times.
• Performs other duties as assigned by the Senior Nurse Manager/ Nurse Manager.

Requirements

• GCE ‘O’ level with minimum of 3 credits including English.
• Familiarity with basic computer terminals is required.
• At least one year of clerical/ secretarial experience in medically related field is require
• Possess a positive, good interpersonal and communication skills.
• Resourceful, result-focused and meticulous
• Keen learner who is able to manage tasks independently

ABNORMAL PHYSICAL WORKING CONDITION (if applicable)

*We regret that only shortlisted candidates will be notified.

Please apply on Quick link is given https://tzuchisingapore.mathilda.io/career/default

Due to the expansion of our F&B operations, we are in search of dependable F&B Service Crew members who can work autonomously.

The exciting responsibilities at Crown Coffee Pte Ltd encompass, but are not limited to:

• Greeting and welcoming customers with a pleasant attitude
• Operating the POS system, handling order-taking, managing phone/WhatsApp inquiries and reservations
• Coordinating delivery and food collection
• Serving customers, organizing seating, conducting temperature checks, and ensuring SafeEntry compliance
• Maintaining personal hygiene and cleanliness, as well as the hygiene of the restaurant/shop
• Clearing and cleaning tables
• Dropping daily cash into the company safebox

Crown Coffee Pte Ltd is seeking individuals who are:

• Professional and courteous
• Possess basic IT knowledge and laptop proficiency
• Familiar with operating POS systems and cash boxes
• Display a positive attitude

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client's inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelor's Degree in Business Administration or related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

Provide supervision, caregiving and guidance for the children. They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the children.
1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with children and young persons growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

Provide administrative support to music professionals relating to Teachers' Management. Reports to Music Director

DIVISION / DEPARTMENT : MUSIC SCHOOL (MS) / SCHOOL EDUCATION (EDO)

Purpose:

Key Responsibilities: -

1. Planning of teachers recruitment, orientation, deployment, and training.

2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters

& protocols.

3. Monitor and manage teaching hours, work schedules and teachers feedback on admin / related

office matters.

4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where

applicable).

5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field

(or equivalent experience).

2. Minimum 3-4 years of relevant working experience in administration roles, preferably in therelevant industry.

3. Excellent communication and interpersonal skills.

4. Ability to multitask, prioritize, and meet deadlines.

5. Knowledge in Microsoft Windows.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies