Total 2,078 Customer Service job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

PlayFACTO Clementi Central is looking for experienced leaders/ emerging leaders. If you are an educational leader with a deep sense of responsibility & ownership and wanting to make a difference in your career & in the children’s lives, we’d like to hear from you!

PlayFACTO School is a leading student care centre providing student care services and children’s enrichment. PlayFACTO School is Singapore's top brand for 2023 and top employer for 2023/2024 in premium student care. The school has 55 collaborative learning centers across the island and is known for its Award-winning interior design, Academic-focused approach, Nutritious meals, Positive focus, and Positive psychology.

Roles and Responsibilities

• Implement quality standards for all programmes in the centre
• Manage staff performance
• Oversee staff development, training and mentorship programmes.
• Drive recruitment strategy
• Oversee student enrolment for the centre
• Build a positive network with parents and stakeholders
• Conduct daily health checks with students at the door
• Ensure safety and timely transfer of students from school to centre
• Ensure the safety of children within the premises
• Report enrolment, staffing and financial data to management
• Conduct stocktake and restocking of supplies
• Other ad-hoc duties assigned by management

Requirements

• Minimum Diploma-Holder and above / WSQ Student-Care Certified / Possessing Qualifications in the field of community / social services is an advantage)
• Possess excellent work ethics and integrity
• Able to communicate effectively in both English and/or Mandarin
• At least 2 years of experience working with children. Those with supervisory experience will have an advantage
• Salary and position will commensurate with experience.

If you think you have what it takes, we look forward to hear from you!

We regret only short-listed candidates will be notified for an interview.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Centre for Governance and Sustainability

Founded in 2010, the Centre for Governance and Sustainability (CGS) is housed at the National University of Singapore Business School. We are the go-to hub for corporate sustainability (CS) and corporate governance (CG) insights. Our research pillars are as diverse as they are profound, covering initiatives in sustainability reporting, climate and nature-related reporting, the Singapore Governance and Transparency Index (SGTI), ASEAN Corporate Governance Scorecard (ACGS) and more.

Our research empowers leaders, organisations and regulators in making informed decisions related to CS and CG. We bridge knowledge with industry needs, enabling organisations in the Asia Pacific (APAC), including ASEAN and Singapore, to go further in their sustainability journeys.

Our flagship initiatives include the Sustainability Reporting Review (SRR), Climate Reporting in ASEAN and Nature-related Reporting in APAC, the Singapore Governance and Transparency Index, and the ASEAN Corporate Governance Scorecard (ACGS). These initiatives assess and analyse corporate disclosures on the respective stock exchanges. The Singapore Exchange commissioned CGS to conduct the SRR while the ACGS review is an appointment by the Monetary Authority of Singapore.

CGS also organises events such as public lectures, industry roundtables and academic conferences on topics related to sustainability and governance. For more information, please visit: https://bschool.nus.edu.sg/cgs/

CGS has multiplied its research efforts over the years and is advancing rapidly in its sustainability and governance endeavours. We are looking for a qualified candidate to be part of the dynamic team of researchers at CGS.

Job Description

Lead and conduct sustainability and governance projects under the guidance of Principal Investigators (faculty members).

Specific responsibilities include:

• Craft research proposals, methodologies and frameworks
• Write research reports and journals
• Prepare briefs, press release and presentations
• Conduct statistical analysis
• Supervise a team of student assistants
• Engage stakeholders and project partners
• Monitor project budget
• Other duties and responsibilities as assigned by Principal Investigators

Qualifications

1. Master’s degree in the fields of Accountancy, Business, Economics, Environmental Studies or equivalent
2. Familiarity with corporate governance and corporate sustainability
3. Familiarity with company documents such as annual reports preferred, though not required
4. Proficient in spreadsheet, database, and basic data analysis
5. Strong command of the English and Chinese language and particularly with strong writing ability, to be able to write, understand and translate the projects' documents and reports as well
6. An independent team player who is meticulous and responsible

For selection purposes, please submit the following:
(1) Cover letter with photo
(2) CV

(3) Academic transcripts

Application closes on 30 November 2024 or until the position is filled.

Please note that only shortlisted candidates will be notified.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes.

Job Description

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes.
• Carry out other responsibilities and duties as assigned from time to time.

Job Requirements

• Recognized degree in a healthcare discipline, eg. nursing or allied health.
• A minimum of 5 years’ experience in clinical area such as acute or community hospital,
• Preferably at least 2 years in leadership position.
• Good knowledge of the health care environment and service processes is important.
• Experience in community care provision is an added advantage.
• Integrity, highly motivated, a team leader and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Location

• 28 Dover Ave, Singapore 139791

Project Overview

We are seeking a highly motivated and creative Research Engineer to contribute to cutting-edge research and development in the field of soft robotics, with a focus on the design, fabrication, and control of soft robotic manipulators for complex tasks. The successful candidate will work closely with a multidisciplinary team to develop innovative robotic systems, control algorithms, and sensory feedback mechanisms. This is a unique opportunity to participate in both fundamental and applied research, as well as collaborative projects with industry partners.

Responsibilities

• Assist in the design, fabrication, and testing of soft robotic manipulators aimed at solving complex manipulation tasks.
• Develop and implement novel control strategies, algorithms, and sensory feedback systems to enhance the precision and adaptability of soft robotics.
• Collaborate with cross-functional teams to integrate mechanical, electrical, and software components into functional robotic systems.
• Conduct experimental validation, performance testing, and iterative improvements of developed prototypes.
• Support applied projects in collaboration with industrial partners and contribute to technology transfer efforts.
• Present research findings at international workshops, conferences, and internal project meetings.
• Contribute to the preparation of technical reports and assist in writing articles for publication in top-tier journals and conferences.

Requirements

• Bachelor's or Master’s degree in mechanical engineering, robotics, computer science, or a related field.
• Hands-on experience in robotics, soft robotics, or interactive systems.
• Proficiency in CAD software, prototyping, and mechatronics.
• Ability to work collaboratively in a multidisciplinary team environment.
• Strong problem-solving skills and creativity.
• Experience with control algorithms, sensory feedback systems, and robotic manipulation is an advantage.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

• Responsible for installation, commissioning, routine maintenance, trouble-shoot and repair of scientific equipment

• Prepare service test report and IQ/OQ documents for customers

• Prepare service quotation for maintenance and repair works

• Provide excellent customer service through product knowledge, handling customer feedback, prompt response and working closely with sales engineers

• Liaising with principals or suppliers for technical issues

• To take ownership for all assigned projects and assist in other jobs when required

Part Time Student Care Trainer @ Hougang

Working Hours:
Mon – Fri
Shift 1, 1230pm - 630pm / 7pm
Shift 2, 115pm - 615pm
Shift 3, 130pm - 630pm / 7pm

Note:
- May need to stay until 7pm for closing some days
- Working hours can be flexible upon request and are subject to availability.

Salary:
$10 per hour, "O" Level with experience
$11 per hour, Diploma / Pursuing Diploma with experience
$12 per hour, Pursuing Degree
$13 per hour, Degree with experience
$14 - $15 per hour, Good Performance and Commitment

Range: $10 - $15 per hour based on experience / performance / efficiency

Requirements:
Proactive, caring, patience, friendly, firm, strict.
Able to commit at least 3 days per week for at least 6 months.

Please note that this position requires a 6-month commitment, during which you must complete at least 30 working days under contract.

Job scope:
⁠ ⁠Facilitate meals, homework, revision, activities, enrichment classes.
⁠ ⁠Update and communicate with parents and students.
⁠ ⁠Discipline and provide guidance to character building.

Please WhatsApp the following to 94893552 if you are keen in the position.
Name:
Age:
Gender:
Language Spoken:
Highest Qualification:
PSLE Aggregate Score:
Period to commit: (To work from _ to _ / Long term)

Centre Executive (Education)

Toa Payoh / Tampines / Jurong East • Singapore

Full–time / Part Time

Job description

Job Responsibilities

• To contribute to the centre by achieving the centre's sales target.

• To be responsible for ensuring smooth centre operations

• Taking the lead in building and managing relationships with the learners, making sure that customers are taken care of and have their needs met. Not afraid of receiving negative feedback.

• To be accountable for managing the facilities, resources and equipment in the centre.

• Establish open communication and mentor the newer team members, resolve conflicts, and promote teamwork.

• Set clear expectations, collect feedback, and give due recognition to trainers and new team members.

Job Requirements

• Diploma or degree in any discipline

• Min. 2 years experience in the industry. Preferably with good upselling techniques and centre ops experience

• Proficient in sales and customer relationship management skills

• Part timers commitment period must be minimum 3 days and weekends inclusive.

What WE offer

• Full timer

• Part timer - $11 per hr for weekday / $13 per hr for weekends

• Commission given per signup inclusive

• Medical benefits for full timers

• Quarterly or twice a year team bonding activities

The Caffeine Experience will need a staff that can help us with the following :

Take Photogaphs of our food & beverage products

Take photogaphs of our team and events

Operating Photoshop to create the following :

1. menu,

2. promotions,

3. colleterals,

4. signs, etc.

To also know how to operate WIX and any webhosting platform to maintain and update our website.

Job Summary

The Home Ownership Department supports families with children living in HDB rental flats who aspire to own their own homes. Through our flagship KeyStart Programme, we aim to transform the lives of these families by providing financial support and guiding them on their journey toward home ownership. Similarly, the Livelihood Department assists families seeking career advancement and increased employment income. We collaborate with community members to define their ideal job opportunities and support them in acquiring the mindsets, competencies, and skills needed to find, sustain, and excel in these roles, thereby enhancing their livelihoods.

We are seeking a highly organized and proactive Admin and Operations Associate to support the Home Ownership and Livelihood Department in overseeing, executing, and coordinating various administrative and operational tasks.

This role is crucial for managing robust documentation, ensuring effective communication between our team and relevant stakeholders, and maintaining smooth operational processes. As the first point of contact between new families and the team, the ideal candidate should excel in customer relationship skills, demonstrating a commitment to exceptional service and fostering positive interactions. Candidates should be passionate about our mission, detail-oriented, capable of handling multiple tasks simultaneously, and possess strong communication and organizational skills to contribute meaningfully to the lives of the community members we serve.

Key Responsibilities

1. Administrative Support

• Assist the Programme Manager or Lead with daily administrative tasks and programme-related activities.
• Provide secretarial support, including organizing and coordinating meetings, preparing agendas, drafting correspondences, recording meeting minutes, and creating presentations.
• Maintain and organize documentation and data, ensuring all records are accurate and complete for audit and compliance.

2. Operational and Logistical Support

• Coordinate programme activities and schedules to ensure smooth operations and timely completion.
• Provide administrative and logistical support for programme activities such as trainings conducted by the department.

3. Financial and Procurement Support

• Support the team with procurement and logistics for programme activities, including managing purchase requisitions and tracking expenses.
• Assist in monitoring budgets and ensuring proper accuracy in billing management, including claims, invoicing, and verifying staff claims.

4. Member (Client) Management

• Serve as the first point of contact for KeyStart members by attending to inquiries made via phone call, WhatsApp message, or email.
• Ensure that members meet the basic eligibility criteria before working with members to ensure submission of relevant data and documents to facilitate informed and accurate evaluations by the team.
• Schedule appointments between members and the team’s relevant staff, ensuring timely and efficient coordination.
• Track and monitor the progress of each inquiry to ensure members are attended to by the team and that all follow-up actions are completed effectively.

Job Requirements

Experience and Experience: Any relevant experience in administration, operations, or social services will be advantageous. Candidates with no relevant experience but who possess the capacity to learn and meet other requirements will also be considered.

Skills:

• Strong organizational abilities with meticulous attention to detail. Capability to manage multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills, with the ability to handle inquiries and interact professionally with clients and team members.
• Strong interpersonal skills with a can-do attitude, demonstrating ownership of assigned tasks and a problem-solving mindset in a fast-paced environment.
• Ability to work both independently and collaboratively, with flexibility to adapt to changing needs and deadlines.
• High level of accuracy in handling data and documentation, with a sharp eye for details.

Technical Proficiency:

• Basic Requirements: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Additional Advantage: Familiarity with Microsoft Access, SharePoint, and Power Automate is a plus. Training will be provided to enable proficiency in these tools.

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Lead the class in learning through the activities stipulated in the curriculum
• Ensuring preparedness for each lesson to engender optimal learning
• Do your utmost to maximize learning outcomes for all students
• Discuss students’ progress with parents where required

Candidate Requirements 教师需求

• Able to work weekdays, sun & sun
• Highly motivated & passionate in nurturing Chinese Language in young kids
• Experience preferred but not necessary
• Able to teach in Chinese language and maintain a good relationship with parents and students

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

Join us for a rewarding and meaningful career!

Balance Pilates is looking for passionate individuals to be part of our vibrant, growing community. Our studio offers a inspiring environment and professional service for both instructors and clients. We invite you to bring your expertise and enthusiasm to a place where growth and team spirit thrive.

Front Desk & Administrative Assistant

Balance Pilates is seeking a Front Desk & Administrative Assistant who is organized, personable, and ready to contribute to an exceptional client experience.

Position Overview:

As the first point of contact for our clients, you will play a key role in creating a welcoming atmosphere while providing top-notch administrative support to keep our studio running smoothly. If you have a passion for customer service, enjoy a dynamic work environment, and are excited about health and wellness, we want to hear from you!

Key Responsibilities:

- Warmly greet and assist clients, ensuring a seamless check-in process

- Manage class bookings, cancellations, and client inquiries with professionalism

- Handle studio communications (phone, email, and in-person)

- Maintain an organized and efficient front desk area

- Assist with membership management, billing inquiries, and payments

- Provide administrative support to studio management, including scheduling and reporting

- Support studio cleanliness and ensure all areas meet our high standards

Qualifications:

Exceptional Communication Skills: Ability to engage with clients and colleagues in a friendly and professional manner. In both English and Mandarin.

Organizational Excellence: Strong attention to detail with the ability to prioritize and multitask

Tech Savvy: Comfortable using computers and scheduling software (previous experience with booking systems is a plus)

Customer-Focused: A positive, solution-oriented attitude with a commitment to delivering outstanding service

Team Player: Willing to collaborate and contribute to a supportive work environment

Why Join Us?

- Be part of a health-driven, energetic, and supportive community

- Competitive compensation and benefits

- Opportunities for professional growth within our expanding studio

- Work in a positive environment where well-being is a priority

How to Apply:

If this sounds like the perfect role for you, we’d love to hear from you! Please send your resume and a brief cover letter outlining your qualifications to [email protected], with the subject line: “Front Desk/Admin Position”.

Take the next step in your career and help us create an inspiring, welcoming space for our clients at Balance Pilates!

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

As a community-based social service centre that provides support for low-income, vulnerable individuals and families, you will be part of the FSC team in Toa Payoh to provide case management support, and also partner with other agencies, stakeholders to coordinate holistic support for clients to help them achieve stability and self-reliance.

Casework & Counselling

• Manage case referrals
• Manage 30 C&C active cases (mainly Group 2 cases) per quarter
• Conduct assessment, planning and intervention for cases
• Conduct case conferences with partners
• Participate in networking and case management meetings
• Document and evaluate case outcomes
• Develop and review appropriate intervention strategies
• Ensure reports on cases are submitted in a timely manner.

Information & Triage

• Refer clients to appropriate agencies for further intervention
• Be part of the Intake & Triage team to conduct intake assessments based on practice standards of the Code of Social Work Practice and Practice Guide.

Community Work

• Network with other organisations and stakeholders
• Conduct community needs assessment.

Group Work

• Be part of the programme team for 1 or more Group Work programmes conducted at the FSC.

Degree or Graduate Diploma in Social Work

Requirements:

• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered
• Social Work education and understanding of social work values and ethics
• Understanding of work with vulnerable populations i.e. low-income families.

Working Hours:

Mondays to Fridays, 9am to 6pm (weekly Tuesday or Thursday, 12pm to 9pm)

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Working hrs:

• Mon to Fri (0830AM to 0600PM)

Requirementss:

• 3 GCE 'O' level
• Proficient in MS office and able to work in fast phase environment
• Good communication skills

Scope of work:

• Create an Investigation Paper in the Authority’s computerized system.
• Upload footage to the Authority’s computerized system and provide an initial assessment.
• Generate Notice of Traffic Offence, warning letters, advisory letters, and outcome letters in the Authority’s computerized system.
• Archive digital IPs in the Authority’s computerized system.

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Support Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

· Understand and ensure compliance with course enrolment requirements.

· Handle calls and enquiries related to courses promptly, providing accurate and timely information.

· Assist with course registration processes.

· Support participants with any course-related queries or assistance.

weekdays 6pm - 10pm, or Sat 9am to 6pm

- Provide timely support to all EA Personnel for all administrative work.

- Follow up closely on all operation processes pertaining to the employment of the helper.

- Liaise with the supplier for available biodata to allow EA Personnel to match the correct helper candidate for all employer.

- Consolidate all the available biodata and seggregate the biodata to allow the EA Personnel to match more efficiently.

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

1 One-north Crescent #07-02 (Will be shifting to 192 Pandan Loop in Oct 2024)

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 2 years experience in related fields;
• Have great communication and coordination skills.
• Strong command in written & spoken in both Chinese & English to handle queries and complaints from Chinese & English speaking customers;
• Familiar with express business and related knowledge.

Job Description: Echo Technologist

· Perform echocardiography procedures to include M-mode/2D imaging, and cardiac Doppler.

· Perform stress echo's and Treadmill stress test.

· Holter Monitoring and Doppler Cardiac ultrasound.

· In charge of upkeep and maintenance of the imaging modalities that you operate, including weekly & monthly quality assurance tests, keeping records of all services performed by vendor

· Maintenance of inventory and ordering schedule for consumables

· Record keeping of the number of examinations performed

· Assist the Medical Director and the Radiologist in the research works carried out by the Centre for publication in medical journals

· Complying with all directions of the Senior Management and use your best endeavor to promote the interests of the company and such related medical facilities and its related companies;

· Ensuring that you keep current all required certifications, licenses or other authorizations required for the performance of their obligations here under;

· To conduct oneself with utmost professionalism and diligence in best interest of the company and such related medical facilities and its related companies.

· Any other ad-hoc duties as assign by the Radiology Manager and Centre Manager or his / her nominee

Requirements

• Degree in Science (Biology / Physiology)
• Or Diploma in Medical Technology / Biotechnology / Biomedical Science or equivalent
• Minimum 3 years of relevant experience
• 5.5 working days

Job Description: Event & Marketing Executive

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

Job Description: Aesthetic Therapist

Responsibilities

• Ensure patient needs are attended to
• Assisting the doctors
• Consultation with patients including tailoring packages suited for their condition
• Front counter duties including answering phone calls, processing patient registration, arranging doctor’s schedule, calling of patients to remind them of their appointments and maintaining patient relations
• General administrative duties including but not limited to filing, update of patient database, mailing, arranging of courier service and etc
• Responsible for ensuring that all patient care records are kept up to date
• Responsible for regular upkeep and maintenance of the office equipment or any machines
• Responsible for the upkeep and cleanliness of the consultation rooms and treatment rooms
• Ensure that the pharmacy is well stocked with medications, products and consumables required for patients
• Any other ad-hoc duties

Qualifications

• Prior experience in beauty / aesthetics as a beautician, therapist or an aesthetician
• Experience in basic/common procedure
• Knowledge in usage of simple equipment
• ITE or higher required
• With a friendly personality
• Good communications and interpersonal skills, and service attitude
• Effectively bilingual

Job Description: Medical Assistant

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Handle billing process
• Prepare patients for examination, take vitals and record patients' health history
• Set-up EKG machines, administer injections and medications and perform routine specimen collection and tests
• Prepare equipment and examination rooms and clean instruments
• Assist physician with medical treatments, procedures and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Any other ad hoc duties

Qualifications

• Diploma or higher required; completion of an accredited medical assistance certification program preferred
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times

1. Business Growth & Client Management

-Support the Head of Sales at GVIG Singapore in expanding the Celblos OEM business and achieving annual sales targets.

-Maintain and grow existing client relationships by securing repeat orders and introducing new product concepts.

-Source new clients through proactive lead generation and utilize prior industry contacts.

2. Sales Support

-Create tailored pitches for clients and prepare product samples for their testing.

-Handle all incoming OEM inquiries received through platforms like HubSpot and Google.

-Track and follow up on new leads, providing weekly updates to the Head of Sales to optimize targeting strategies.

3. Product Development & Industry Insight

-Engage with R&D and Product Development teams to innovate new product ideas and packaging options.

-Keep up-to-date with trends in the OEM and beauty/skincare sectors to provide relevant business strategies and insights.

4. Sales Operations & Production Coordination

-Collaborate with the sales admin to ensure all purchase orders are processed accurately, and invoicing is timely.

-Assist the production team in planning OEM product schedules and delivery timelines.

5. Product Knowledge & Financial Oversight

-Develop a thorough understanding of product formulations and specifications to support client needs effectively.

-Work with the finance team to ensure clients make timely payments, maintaining a smooth cash flow.

Requirements:

-Minimum 2-3 years of experience in Business Development.

-Experience in the OEM Beauty/Cosmetics industry is an advantage.

Job Highlights :

• Well established and large medical group
• Potential career growth and great working environment
• Improved technical knowledge in excel analytics, accounting & GST

Job Description :

Due to company expansion, our company is looking for an Accounts Executive to handle all aspects of financial accounting matters including full sets of accounts and day to day running of the financial operations:

• Preparation of monthly audit schedules and financial reports on a monthly basis
• Preparation of GST quarterly submission
• Preparation of ageing report and assist to follow up with customers on all outstanding payments
• Preparing monthly creditors’ reconciliation reports for creditors’ statements, and monthly creditors’ aging reports
• Liaise with company secretary, tax agent, internal and external auditors to ensure timely statutory reporting
• Assisting in inventory count observation and control
• Knowledge in ABSS (MYOB) or Clinic Assist system will be advantageous
• Any other ad-hoc duties assigned by the supervisor and management

Qualifications Requirements :

• Minimum Diploma in Accountancy Studies
• Highly analytical, self-motivated, meticulous, and process-driven
• Proficient in Microsoft Excel
• Ability to work in fast-paced environment
• At least 3 to 5 Year(s) of working experience