Total 1,789 Customer Service job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP BW Accelerator to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Support Manager Associate (Transactional)

Full-time

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Qualifications

You have what it takes to be part of our team if you have:

• Local Polytechnic Diploma in FinTech, Banking Finance, or Software engineering or similar disciplines
• Proficient in SQL with basic knowledge of Oracle DB
• Basic knowledge of Banking Products
• Knowledge in Windows/Unix/Linux
• Strong desire to work in a fast-paced environment.
• Strong in interpersonal and communication skills and confident in relating to relevant internal and external stakeholders
• Thirst for knowledge, willingness to unlearn and relearn, Willing to undergo trainings and obtain certifications as required by the role.
• Fluent in spoken and written English

It would be a real bonus if you have:

• Knowledge/experience in scripting
• Knowledge running batch processes (control-m, Tivoli, AutoSys, Zena, Argo etc.)
• Understanding or knowledge in ITIL and SDLC
• Knowledge in any cloud technology
• Understanding of Web & Mobile Banking concepts

Only Singaporeans/ Permanent Resident is eligible to apply.

Additional information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

To apply online pls visit Avaloq career website.

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist Epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store - SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island-wide.

Job Summary:

The role of Service Leader is to greet, service customers, process food & drink orders, prepare bills and process payments.

Key Responsibilities:

• Welcome guests, take orders and communicate orders to the kitchen.
• Prepare/serve food, drinks, condiments and attend to guest requests in an efficient & timely manner. Keeping track of all guests’ needs and requirements.
• Coordinating and multi-tasking job duties in a busy bistro environment including cashiering duties, prepare tables, opening and closing duties etc.
• Comply with all policies, procedures, standards, specifications, guidelines in food & workplace safety, service and handling of equipment such as coffee machine etc.
• Achieve company objectives in sales, service, quality, appearance and facility cleanliness.
• Manage daily reservation system together with the call centre team. Efficiently maximize seating in the dining area.
• Perform other duties as directed by the Restaurant Manager.

Requirements:

• GCE ‘O’ Level certificate or NITEC in Hospitality Services
• WSQ Basic Food Hygiene Certificate or to attend Food Safety Course Level 1 or Refresher Course arranged by Company
• Relevant working experience in F&B service
• Perform shift duties, 5-day work week, work on weekends & PH
• Good customer handling, good communication skills, multitasking, responsive, a team player with a positive attitude and strong interpersonal skills

Job Highlights:

• Progressive Leave Scheme
• Fast-Paced, Passionate and Energetic Work Culture
• Group Medical & Hospitalization Insurance
• Flexi Wellness Plan
• Staff Card Discount Program

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

_________________________________________________________________________

The Social worker attends to individual cases when children come into foster care. They conduct interviews and assessments to report on the case, supporting clients via thorough case management and communication to relevant stakeholders, which allow client needs to be met. This role is for a committed individual who wants to make a difference in the lives of children and their families through communication and case management.

Job Scope:

· Handle casework and/or counseling

· Conduct office interviews and regular home visits

· Support clients through the full spectrum of case management, including regular follow-up and communication

· Build good rapport with relevant stakeholders and external agencies in order to mobilize resources to meet client’s needs

· Complete assessments and reports and any other administrative requirements related to case management

Requirements:

· Familiar with parenting/family issues and care of children with social issues

· Trauma-informed and knowledge of attachment issues will be an advantage

· Good report writing skills

· Bilingual, with good communication and interpersonal skills

· Able to plan your tasks and open to learning

· Responsible, resilient, self-motivated, and a team player

· Able to work on weekends and evenings, when required

Qualifications:

· Degree or graduate diploma in social work or equivalent with at least 2 years of relevant work experience

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

As Field Service Coordinator, your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction, and promote a positive experience with the ANCS brand.

In this position you will be reporting to the Manager, Customer Delivery Singapore. The location of this position is Pandan Crescent in Singapore.

What will you be doing:
As Field Service Coordinator, your work will focus on these responsibilities:

• Handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat.
• Being a main point of contact for customers seeking assistance.
• Gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams.
• Ensure and execute administrative duties to enable a smooth transition into a service job.

To be successful in this role, we expect you to have:

• High school, diploma or equivalent; bachelor's degree is a plus.
• Previous experience in customer support, call center, or help desk roles is preferred.
• Strong verbal and written communication skills.
• Strong problem-solving skills with a pragmatic approach.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Strong teamwork and collaboration skills to work effectively with internal teams.
• Customer service-oriented mindset with a focus on delivering high-quality support.
• Patience and composure in handling challenging customer interactions.
• Proficient in using ticketing systems, CRM software, and other customer support tools.
• Flexibility to work in shifts, including evenings, weekends, and holidays if required is a plus.
• Experiences in SAP is a plus.
• Proficient in MS Office.
• Familiar with the maritime business and regulatory environment is a plus.
• Knowledge of the ANCS product portfolio is a plus.
• Fluent in English, spoken and written

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

We provide centre-based Applied Behavioural Therapy for children with ASD.

Your Job Scope

• Provide individual and small group sessions

• Development of materials needed for intervention programs.

• Participation in team/case review meetings

Requirements

Degree in Psychology or Special Education

Some related experience in special needs

Ideal Candidate

Pursuing qualifications in behavioral analysis (e.g. RBT/QBA/IBAT)

BCBA supervised working experience

Benefits

Fixed Monthly Salary. CPF. Leave. Medical Benefits.

Other options

We can also explore part-time work with experienced candidates

Please write in to us with your resume

The Application Support Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues. Successful candidate will work with the existing team to provide primary/secondary support for patient management and patient accounting system.

Job Responsibilities:

a) Provide applications troubleshooting and on-site support.

b) Log, escalate and follow through with issues.

c) Simulate user problems to resolve operating difficulties.

d) Coordinate activities to identify, diagnose and rectify problems

e) Support in the testing, installation and deployment of applications and patches.

f) Perform regular maintenance checks on the applications.

g) Support monitoring of compliance to security measures

h) Liaising with vendor and users on issues log and status

i) Monitor application performance and application logs

j) Analyze application usage reports

Requirements/Qualifications:

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

e) Experience in dealing with 3rd party vendor or client for support

f) Proven experience supporting Web / Mobile / Client based applications

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: "Those whom the world rejects must move you the most."

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

We are seeking dedicated and experienced Physical Security and Access Control personnel to provide support in all aspects of door access, CCTV surveillance, physical access, and inventory management of security devices within our company. The incumbent will ensure the security of our premises, protect assets, and maintain a safe environment for employees and visitors.

Physical Security and Access Control

Door Access and Telephony System

• Provide support in the implementation and management of door access and telephony systems
• Manage access credentials and control, including issuing and revoking access and maintaining access logs
• Conduct regular checks of access permissions

CCTV and Security System

• Monitor CCTV systems to ensure continuous surveillance and recording
• Maintain and troubleshoot CCTV equipment to ensure optimal functionality
• Provide support in the response to security breaches and emergencies, providing immediate and appropriate action where necessary
• Coordinate with external vendors and contractors for the installation, maintenance, and monitoring of panic alarm systems and security systems to ensure all security systems are tested regularly and are fully operational
• Assist in training staff on the proper use of panic alarms, security protocols and emergency response procedures
• Provide support to ensure compliance with relevant security regulations and standards

Security Equipment and Devices

• Maintain an accurate inventory of all physical security devices, including access control systems, CCTV cameras, panic alarms, and related equipment
• Track the deployment, usage, and maintenance schedules of all security devices
• Coordinate the procurement, storage, and disposal of security equipment
• Conduct regular inventory checks to ensure all devices are accounted for and in working order

Security Incident Management

• Assist in the investigation, preparing and maintaining documentation for all physical security-related activities and incidents
• Implement corrective actions and preventive measures to avoid future incidents

• Diploma in IT or related fields
• Relevant certifications in security management or related fields are a plus

Relevant Experience

• Preferably 2 years of relevant experience
• Fresh graduates are welcome to apply
• Proven experience in physical security, access control, CCTV management, panic alarm systems, and inventory management

Competencies

• Strong understanding of security systems, including door access controls and surveillance technology
• Ability to multi-task and work in a fast-paced and dynamic environment
• Ability to handle sensitive information with discretion
• Committed and can-do attitude
• A team player and able to work independently under minimum supervision
• Good communication and interpersonal skills
• Attention to detail

*Only shortlisted candidates will be notified

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

job description

handle daily operations, opening and closing of the restaurant

- customer interaction

- order taking, upselling and recommendations

- inventory and stock take

- ensure restaurant is constantly kept hygienic and safe

- cashiering

- handling casual labour and other team members

requirements

must have above all a sincere heart to do service

- open communication and mutual respect at work at all times,

- minimum 5 years working experience with relevant educational background

- attitude, punctuality, professionalism, initiative and mannerisms is an absolute must

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Job Description

• Managing bookings, registrations, waitlists, and inquiries for transit tours.
• Maintaining customer service booths at transit terminals, ensuring cleanliness and functionality.
• Ensuring the security and proper maintenance of booth equipment.
• Escorting passengers to meeting points and coordinating with tour guides.
• Handling customer feedback and complaints professionally.
• Compiling daily reports for project managers and supervisors.
• Attending required training sessions and keeping up to date with new information.
• Performing other ad-hoc duties as assigned

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Excellent verbal and interpersonal skills
• Strong organizational and multitasking skills.
• Willingness to work in a fast-paced environment and learn continuously.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English both verbal and written.
• Availability to work at least four shifts a week, including public holidays and weekends.

• Cleans classroom, toilets, common areas ,office, reception, parents’ area, windows, doors, fans, shelves, cabinet, shoe racks, cubbies, children’s tables and chairs (including dining area)
• Cleans floor rugs, art and craft area, and soft covers
• Cleans area if children soil themselves
• Clears rubbish from classroom/office
• Washing of dishes
• Maintain and stock-take cleaning supplies
• Assist in kitchen when needed
• Prepare simple meals when needed

Requirement

• Previous experience in a similar role, preferably in a childcare setting, demonstrating competence in cooking and maintaining cleanliness.
• Knowledge of food safety standards, hygiene practices, and proper cleaning techniques.
• Ability to work effectively in a dynamic environment with young children and adapt to their needs.
• Strong communication skills and the ability to collaborate with childcare center staff.
• Physical stamina and ability to perform tasks that involve standing, bending, lifting, and moving around the childcare center.
• Certificate in Food Handling and Safety is an advantage.

Job Description:

• Develop machine learning models utilizing the latest NLP technologies to address various complex challenges Buyer/Shop/Seller/ Agent-side chat systems and reduce operational costs.
• Research and develop semantic search and recommendation, user intention recognition, multimodal understanding, intelligent document QA, etc.
• Collaborate with other technical teams to support the development, evaluation, and improvement of pretrained dialogue models based on Large Language Models (LLM), optimize the reliability of generated dialogue results, and improve online inference efficiency.
• Collaborate with other technical, product, and business teams to integrate algorithmic solutions and enhance the service quality of Shopee customer service.

Requirements:

• Master's degree or above in Computer Science, Electronic Information Engineering, Mathematics, Statistics, or related fields.
• Experience in common machine learning algorithm frameworks and libraries such as TensorFlow, PyTorch, etc.
• At least 1 year of experience in NLP, Chatbot, recommendation & search, or other related algorithms.
• At least 1 year of experience in LLM technologies, including Prompt Engineering, Parameter Efficient FT, LLM Alignment, RAG, etc.
• Previous experience in developing and implementing LLM projects is preferred.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Sister Brand:

Also established in 2017, our Math Specialist Tuition Centre specializes in A & E Math education, complementing our commitment to delivering comprehensive educational solutions.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Enrolment Specialist. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Achievers Dream Learning Centre recognizes the influential role of social media in shaping trends and connecting with audiences. As a TikTok Content Creator, you will play a key role in our social media strategy, working to enhance brand awareness, engagement, and the creation of viral content.

Responsibilities:

• Conceptualize and craft engaging, original short-form video content for TikTok that aligns with the brand's voice and objectives.
• Stay abreast of TikTok trends, challenges, and cultural moments to seamlessly integrate relevant and timely content into our social media strategy.
• Execute end-to-end video production, encompassing filming, editing, sound design, and visual effects, ensuring the delivery of engaging content.
• Experiment with diverse video styles, techniques, and formats to maintain content freshness and appeal to a broad audience.
• Actively engage with TikTok followers, monitor comments and trends, fostering a sense of community and driving meaningful interactions.
• Analyze video performance metrics and insights, adapting content strategies to boost engagement and facilitate growth.

Requirements:

• Demonstrated track record of TikTok Content Creation, supported by a portfolio showcasing your ability to generate viral content.
• In-depth understanding of TikTok's platform, trends, challenges, and its unique community culture.
• Proficiency in video editing software and creative tools to produce visually appealing and well-edited content.
• Strong visual and storytelling skills, exhibiting an eye for detail and an ability to capture attention quickly.
• Capacity to thrive in a fast-paced environment, managing multiple projects and meeting tight deadlines without compromising quality.
• Excellent communication skills for effective collaboration with team members and engaging with the TikTok audience.

Working hours: Mondays to Fridays, 12:30pm to 9:00pm

We look forward to meeting you!

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Role

The Centre for Applied Research​ (CFAR) undertakes, administers, and facilitates research and related activities. It also serves as an incubation centre for research programmes and projects.

We are seeking a highly organized and proactive individual to join our team to provide essential support to ensure the efficient operation of CFAR Department. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to prioritize and multitask effectively.

What You Will Be Doing

• Assist in project management, which entails working with an external consultant, managing the data collection and preparation of the report to external stakeholders.
• Provide support to implement research projects and programs, including hiring research manpower and procuring equipment, materials, and vouchers for subjects.
• Assist in audit activities related to research grants and ensure compliance with corporate governance.
• Ensure accurate and timely reporting to internal and external stakeholders/funders.
• Arrange meetings and take minutes during meetings.
• Develop and maintain departmental policies and procedures.
• Maintain the departmental webpage and repositories.
• Organize research forums, in-house seminars, events, courses, and workshops.
• Facilitate inhouse publication.
• Support initiatives to promote a research culture at SUSS.
• Handle general administration and maintain departmental records.
• Handle ad hoc tasks and projects as assigned.

Job Requirements

• Bachelor’s degree or higher in any specialized field.
• 1-2 years of experience preferably in research administration. Fresh graduates are welcome to apply.
• Strong verbal and written communication skills, with a focus on good English writing ability.
• Self-starter with problem-solving abilities.
• Ability to work independently, manage time effectively, and handle multiple tasks.
• Proficient in Microsoft Office and spreadsheet computations.
• Excellent organizational and interpersonal skills, and good judgment.
• Ability to perform information research and data collection.
• Team player with a strong work ethic.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Services Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers.

Apply now

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

• 6-hours AM & PM shifts (7am to 1pm, 1pm to 7pm).
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport.
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers.
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness.
• Maintain all equipment and logistics at the booths and ensure security of items.
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours.
• Attend all required trainings and updates.
• Uphold a high level of customer service standard.
• Manage feedback and complaints in a prompt and professional manner.
• Compile daily reports to project manager and supervisor.
• Perform other ad-hoc duties as assigned.

Requirements:

• Background of working in customer service role is a plus

• Team player and able to work under minimal supervision

• Excellent verbal and interpersonal skills

• Excellent group management and time management skills

• Competent computer literacy and working with basic software (e.g. Microsoft)

• Detailed oriented

• Willingness to work and continuously learn in a fast-paced environment

• Must be able to work at least 4 shifts a week as well as PH & Weekends

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Centre for Applied Research

The successful candidate will support the day-to-day activities arising from the research projects and programmes within the University.

The scope of work will involve serving in the secretariat for grant reviews and management, handling the research administrations, tracking and reporting of progress and ensuring compliance of the conduct of these research projects and programmes.

Job Description

The detailed scope of work will include the following:

• Manage grant call activities and research applications.
• Assist in the preparation of documents required for grant reviews.
• Assist in the preparation of budgetary estimates for the department and individual research projects.
• Facilitate the review process and maintain related records.
• Arrange meetings and take minutes during meetings.
• Develop and maintain departmental policies and procedures.
• Maintain the departmental webpage and repositories.
• Provide support for the implementation of research projects and programs.
• Track research expenditures to ensure expenses align with budget allocations and monitor grant utilization rates, providing regular updates.
• Track research KPIs and assist in the preparation of reports for management and funding agencies.
• Assist in audit activities related to research grants and ensure compliance with corporate governance.
• Ensure accurate and timely reporting to internal and external stakeholders/funders.
• Support the department’s initiatives to promote a research culture at SUSS.
• Organize in-house seminars, events, courses, and workshops.
• Serve as a liaison with other public institutions and industry/business partners.
• Handle ad hoc tasks and projects as assigned.

Job Requirements

• Bachelor’s degree or higher in any specialized field.
• 2-3 years of experience in research administration (3+ years for senior position).
• Strong verbal and written communication skills, with a focus on good English writing ability.
• Self-starter with problem-solving abilities.
• Ability to work independently, manage time effectively, and handle multiple tasks.
• Proficient in Microsoft Office and spreadsheet computations.
• Excellent organizational and interpersonal skills, and good judgment.
• Ability to perform information research and data collection.
• Team player with a strong work ethic.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

• Perform sales logistic operation duties including sales/purchase order process, delivery and invoicing arrangement in the most timely and efficient manner according to documented process.
• Monitor / prepare inventory status report.
• Attend to sales enquiry.
• Demonstrate good communication with vendors/ customers / all related parties.
• Monitoring and following up stocks at customer warehouse (VMI).
• Ensure compliance with Legal & Other requirements.
• Coaching & supporting of subordinate.
• Ensure continual improvement in related field.

Requirements

• Min ‘A’ level and above
• Computer literate and SAP knowledge
• Process import & Export knowledge
• Relating work experience required
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Demonstrate ability to handle work professionally, maturely, independently and efficiently with strong customer service mindset
• Singaporean / Singapore PR only

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Field Service Engineer, 4-stroke. This is a permanent opportunity, and its location is Singapore.

As a Field Service Engineer, your responsibilities for the role include:

-Performing field service activities according to the work plan.

-Performing basic troubleshooting (running tests, fine tuning, adjustments, trimming related to running performance) on Wartsila 4-Stroke engine according to customer’s requirements.

- Independently performing major/complex repairs and complete overhauls and commissioning activities

- Leading and managing assigned team and related activities during the work execution.

- Interacting with customers during the work execution.

- Reporting of internal and external progress status of the assigned work.

- Creating the Service Work Reports.

- Ensuring that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures.

- Advising and promoting available products and solutions to customers.

To be successful in this role, we expect you to have:

• BSC Degree with 2-5 years of working experience in the related field
• Diploma in marine engineering with more than 5 years of working experience in the related field
• Have broad knowledge of Wärtsilä equipment.
• Excellent technical knowledge and problem-solving skills
• Good command of English, both written and oral
• Ability to work independently
• Willingness and flexibility to travel up to 80% of the time
• Ability to communicate and interact well with customers and other stakeholders
• Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position.

Overview:

NanoFilm, listed on the Mainboard of Singapore Exchange, is a leading provider of nanotechnology solutions in Asia with its own proprietary technologies. Our products are services are integral to the smooth functioning of many of the technologies and tools which are essential to our modern life. Our solutions serve as key catalysts enabling our customers to achieve high value-add advancements in their end-products, in an environmentally sustainable manner. We were founded in 1999 as a high-tech spin-off from the Nanyang Technology University, offering surface solutions based on vacuum deposition, including using our proprietary Filtered Cathodic Vacuum Arc (FCVA) technology. With its headquarter in Singapore, the Company have over 3,000 employees in companies across Singapore, Japan, China and Vietnam. We seek to achieve technology breakthroughs, redraw the boundaries of material sciences and develop nanotechnology solutions which will enable new end-product possibilities. Our goal is to be a future generation technology-based solutions company, with a vision of our advanced materials and nanoproducts being integrated in the modern daily lives of consumers around the world.

Job Purpose:

The Overseas Operations Support serves as a crucial contributor to the management of HR Operations for the NTI group of companies regionally, excluding China. The primary focus is to support the HR Director in running the organization, establishing best practices, and actively contributing to the enhancement of existing HR processes for efficient management.

Roles and Responsibilities:

• Perform the full spectrum of HR functions, not limited to payroll and insurance and also to act as Benefits advisory and support for all NTI’s regional offices except China.
• Administer and coordinate benefits enrolment and renewals, leave of absence, worker’s compensation processes, health insurance, retirement plans, training, and other fringe benefits.
• Conduct market reviews to design strategies for proposals ensuring Company benefits packages and policies are compliant.
• Manage and process payroll & benefits and handle employee-related issues for regional offices.
• Ensure local compliance with employment laws, regulations, and other statutory HR requirements.
• Deliver HR Operational tasks efficiently within service level agreements (SLAs), including but not limited to onboarding, offboarding, transfer, assignments, employment pass, and HR queries.
• Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless operations.
• Stay informed about changes in employment laws and regulations, ensuring organizational compliance.
• Work with legal counsel as needed to address HR-related legal matters.
• Develop, review, and implement HR policies and procedures to ensure compliance with legal requirements and alignment with organizational goals.
• Communicate and educate employees on HR policies and procedures.
• Compile and analyze HR metrics to support data-driven decision-making.
• Prepare regular reports on HR activities, trends, and metrics for management.
• Assist in other ad-hoc HR duties as required.

Requirements:

• Degree in Human Resource/Business Admin or a relevant field.
• Minimum of 8 years' Human Resource experience, with prior HR generalist/business partnering experience for a commercial team in JPAC being an advantage.
• Strong business and HR acumen, including problem-solving skills and critical thinking.
• Positive attitude and high energy level.
• Self-reliant, resourceful, and able to work independently.
• Excellent organizational skills, decision-making abilities, and attention to detail. Demonstrated success in a fast-paced, growth environment.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Ability to handle sensitive and confidential information with discretion.

PlayFACTO @ CCK is looking for experienced and passionate Student Care Teachers to join our team!

Positions are available immediately for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6.

As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ CCK

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher)

• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Certificate/NiTEC/Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s eudcational/professional qualifications, experience, dedication, and skill in the classroom
• Flexible worrking arrangemtns - Full Time, Part Time, and Relief positions available.
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO sound like a good fit for you?

Please apply here or send your resume via WhatsApp to 8683 0566 or to [email protected]

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Please note that only short-listed candidates will be notified for interview.

*Full Job Description: *

§ Warmly greet and welcome clients upon arrival at the facial spa.

§ Guide clients to the appropriate services and treatment rooms.

§ Answer phone calls and respond to messages on various platforms (IG/FB/WhatsApp).

§ Schedule and manage appointments for clients.

§ Maintain a tidy and presentable reception and display area, ensuring all necessary stationery and materials (e.g., pens, forms, brochures) are available.

§ Provide accurate information about services and promotions in person, via phone, and email.

§ Order and manage spa supplies, keeping an inventory of stock.

§ Enter invoices and update customer records daily in the POS system.

§ Assist with any other administrative duties as required.

*Requirements:*

§ Excellent interpersonal and communication skills.

§ Ability to work retail operating hours, including weekends and public holidays.

§ Minimum of 1-2 years’ experience in customer service and reception duties.

§ Proficiency in English and Mandarin to assist Chinese-speaking clients.

§ Ability to work independently with minimal supervision.

§ Strong multitasking skills, a positive attitude, and a team-oriented mindset.