Total 23,270 Customer Service job vacancies in Islandwide

Responsibilities:

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool.
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented.
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment.
• Participate in BCM activities or infrastructure related upgrade.
• Responsible of capacity management & to monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Requirements:

• Degree in computer science/engineering or related disciplines.
• Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence
• Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
• Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of ITIL of similar framework will be advantage
• Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous.
• 2 – 5 years of hands-on support experience in BMC Remedy, Control-M.
• Excellent knowledge of banking business data across various sectors.
• Excellent & proven Incident/Problem Management and organization skills a must.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Responsibilities:

• Provide top-tier technical support and quality information to car manufacturers, distributors, and Service Dealers (SD) to drive continuous product quality improvement
• Support the establishment and management of SD network expansion in DIAS responsible territories, ensuring a seamless service experience for our customers
• Conduct engaging onsite and virtual technical trainings and audits to SD, guaranteeing that repair capabilities meet and exceed standards.
• Maintain and ensure the operational readiness of all repair equipment and diagnostic tools,enabling efficient service delivery
• Offer ad-hoc support to automotive sales and related departments, contributing to the overall success of our automotive business

Job Requirement:

• Minimum Diploma in Engineering, Automotive, or a related field.
• 3 - 5 years of hands-on technical experience in the automotive industry, showcasing your expertise and dedication
• Proven experience in conducting both theory and practical trainings, ensuring effective knowledge transfer.
• Preferably, previous experience in the automotive aftermarket and dealership management segment, demonstrating your familiarity with industry best practices.
• Solid technical knowledge in the automotive industry, enabling you to excel in your role.
• Strong project management and communication skills, essential for collaborating effectively with stakeholders.
• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint), facilitating seamless documentation and presentation

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Moy See Meng (Jasmine)

EA Personnel Reg No: R24123391

• Provide efficient and effective sales administration and coordination to ensure the highest level of customer satisfaction.
• Support Account Managers in preparing sales quotations in response to customer inquiries with attention to detail and thorough follow-up.
• Respond to customer requests for quotations and product information for new purchases or renewals of licenses/maintenance.
• Verify prices before submitting to the Purchaser to process Purchase Orders.
• Process Sales Orders for confirmed sales.
• Respond to customer requests regarding delivery and coordinate with the Operations team.
• Escalate maintenance or support issues reported by customers to the Operations team.
• Work closely with Account Managers to achieve sales performance goals.
• Gather information and support Account Managers in tender requirements, liaising with Suppliers and the Technical Solution Team.
• Follow up on tender progress and updates.
• Establish good relationships with customers to identify additional opportunities beyond the requested products, expanding business opportunities to increase sales revenue.
• Perform other administrative duties as assigned or as required by the company.

Requirements:

• With Diploma or Higher in related field.
• At least 2+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Duration: 1 Year Contract

Location: Bugis

Working hours: 9am - 6pm (Tue, Wed, Thurs)

Job Scope

• Manage and distribute incoming and outgoing mail and packages.
• Assist with basic administrative tasks, including data entry, filing, and maintaining office supplies.
• Coordinate and administer on employee perks such as long service award, gift basket, new born, birthday celebration email to staff
• Coordinate and raise HR-related vendor quotes, POs and payments as needed
• Organize, coordinate and monitor regular employee-related events as part of Social Committee and CSR
• Perform additional tasks as assigned by management to support organizational objectives.

Requirements

• Minimum diploma qualification with at least 1 year of HR experience
• Well versed with MS office with basic excel/word/ppt knowledge
• Entry level candidates are welcome to apply as on the job training will be provided

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Description:

• Ensure the integrity and readiness of production systems managed by the Digital Platform System team.
• Provide Level 2 support and troubleshooting for production incidents and critical system interfaces through Workflow and Automation systems.
• Assist the Incident Manager in implementing preventive and detective measures, and conduct root cause analysis for applications.
• Aid the IT Planner in achieving project objectives, including production transitions for new system launches and system change requests.
• Suggest improvements for systems based on identified process gaps.
• Develop and standardize processes, including implementation, integration, and documentation, according to established standards.
• Identify and recommend suitable processes for automation and implementation.
• Lead and coordinate projects, offering analytical support and conducting requirement analysis for system enhancements, fixes, and emergency application changes.
• Timely escalate risk issues to relevant parties.
• Participate in disaster recovery exercises for system restoration.
• Organize regular meetings with developers for issue resolution.
• Perform additional duties as assigned.

Requirements:

• Diploma or Degree in Computer Science or Information Technology.
• At least 4 years of experience in Application or System Support, preferably within a bank or financial institution.
• Hands-on experience with Workflow and Automation systems.
• Experience in an Enterprise Application support environment, interacting with multiple functions (developers, infrastructure, service desk) and business users.
• Functional knowledge of Digitalization systems (e.g., Customer Onboarding, Funding Charges, Data Management).
• Technical expertise with applications hosted on both Windows and Linux, including database queries (SQL Server, ORACLE) and managing application services under Windows Services and Linux application services.
• Proficiency in scripting languages (e.g., DOS, UNIX, VBA).
• Self-motivated and driven to ensure high-quality work in a timely manner.
• Collaborative team player with strong interpersonal skills.
• Strong sense of accountability and ownership of results.
• Sound judgment in problem-solving and decision-making.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24669

To learn more about this opportunity, please contact Gia Grace at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Write Edge Centre Manager

As a Centre Manager at Write Edge, you will play a pivotal role in overseeing and optimizing the performance of our customer support, operations teams, and ground operations within the education industry. You are expected to excel in delivering exceptional student experiences and providing leadership to multiple teams. This is a hands-on role, and you will be required to be physically present at the centres.

Responsibilities:

Team Leadership and Strategic Planning:

• Provide strong leadership to the customer support team, overseeing daily operations and fostering a collaborative and high-performance work environment.
• Develop and execute strategic plans to align support, operations, and ground operations with organisational goals, including customer experience enhancement and operational excellence.

Performance Management:

• Monitor and manage key performance indicators (KPIs) and metrics to track departmental and ground operations performance, ensuring objectives are met.

Process Optimisation:

• Identify opportunities for process improvement and implement strategies to enhance efficiency and effectiveness across customer support, operations, and ground operations.

Cross-Functional Collaboration:

• Actively collaborate with cross-functional teams to ensure seamless customer experiences and align support, operations, and ground operations with other departments.

Ground Operations:

• Manage branch coverage to ensure effective operations across multiple locations.
• Address and manage staff complaints, registration, withdrawal matters
• Handle staff enquiries, complaints and escalations
• Train and manage new staff in both customer support and ground operations.
• Develop and maintain a comprehensive training manual for staff.
• Organise and conduct online open houses on weekends to promote education services.
• Track and manage budgets related to both customer support and ground operations.
• Oversee and coordinate various projects related to customer support, operations, and ground operations.

Skills:

• Exceptional analytical and problem-solving skills.
• Strong cross-functional collaboration abilities.
• Effective communication and presentation skills.
• Leadership and strategic thinking.
• Strong vendor negotiation and management skills.

Attributes:

• Strategic thinker with a keen eye for detail.
• Data-driven and analytical mindset.
• Influential communicator and team player.
• Adaptive and open to change.
• Results-oriented and customer-focused.
• Passion for taking ownership of projects in the education industry.
• Proactive in identifying and implementing solutions to challenges.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Creative Hearts is a boutique music and performing arts school, located at River Valley and Pandan Valley. We're looking for bubbly front desk receptionist to assist in the day to day operations of the school, to greet our students and be the face of our school!

Qualities: hardworking, outgoing and friendly, proactive, organized, meticulous, possesses a growth mindset, and loves children! Music knowledge is a big advantage.

Roles:

- Respond to enquiries (email, walk-in, whatsapp)

- Assisting parents to carry strollers up and down several steps

- Front desk duties like checking in, greeting students and parents

- Sanitizing and cleaning instruments and equipment

- Scheduling and rescheduling of classes, room allocations and invoicing

- Creating flyers and marketing material on Canva

- Ensuring tidiness and cleanliness of school

- Prepare materials and props for group classes (binding, photocopying, laminating)

- Liasing with parents and teachers

Requirements:

- Must be able to work on the weekends, Saturdays are a must.

- Must be able to commit 4 days per week

- Must be available on Tuesday afternoons, Thursday afternoons, Saturday whole day, as well as Sunday 1-6pm on alternate weeks.

- Must be willing to work from both River Valley and Pandan Valley

- Fluent in English, good at communicating

- Meticulous and organised

- Friendly disposition, positive attitude, growth mindset

- Must be able to commit for a minimum of one year

We look forward to hearing from you! Please only apply if you can work a minimum of our required four days. Thank you!

Unfortunately only shortlisted candidates will be notified.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The client is a world leading semiconductor company. It is awarded as Top 10 Best Working Place in Singapore.

Position:Customer Sales Admin Support (Contract – 6 months )

Venue: Woodlands

Working Hour: Monday to Friday, 8am to 530pm

Job Description:

• Provide day to day management of customers’ accounts to ensure that a professional and interactive relationship is developed and maintained.
• Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
• Proactively monitor and analyze sales forecast to identify gaps between supply and demand.
• Maintain Contract pricing and direct quotes where applicable.
• Collaborate closely with internal partners for operational efficiency.
• Be the focal point for customer related issues /escalations.
• Identify and strive for continuous improvement including the establishment of global best practices for customer support.
• Remain knowledgeable about all organizations products and services to support sales efforts.

[Requirement]

• Preferably experience in Customer Service Operations.
• Familiar with Excel and SAP or RMA system.
• Strong communication and interpersonal skills.
• Adaptability to change in a highly dynamic/challenging work environment.
• Ability to communicate fluently in English;

**Interested candidates, kindly email updated resume to [email protected] with Subject of "Equipment Technician", thank you.

Job Description:

• Patient registration
• Assisting patients with enquiries at the self service kioks
• Schedule appointment
• Collecting payment

Requirements:

• Min. GCE 'N/O/A' levels or Diploma from any field
• Comfortable working halfdays on saturday

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting

R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

· Ensure good after-sales support to customers by rendering the highest level of customer service.

· Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly.

· Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement.

· Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review.

· Identify and assess customers' needs to achieve satisfaction.

· Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints.

· Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level.

· Recommend suitable packages and add-on for customers.

· Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles.

· Effectively handle multiple priorities, organised workload, meet deadlines, and perform detailed daily record-keeping and reporting.

· Follow up on any outstanding payments.

· Capture customers' feedback on the service levels, and present findings for Management's review.

· Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation.

· Any other ad-hoc duties assigned.

Job Requirements:

· Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent.

· Experience in repair work scheduling and resource planning.

· Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems.

· Working knowledge of the motor insurance claim process would be an advantage.

· Customer service-oriented, proactive and independent with a positive working attitude.

· Strong attention to detail, organizational and time management skills.

· Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution.

· Team player with self–discipline and willingness to learn qualities.

· Strong administrative and coordination qualities.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Working Days: Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Responsibilities:

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm
Rate: $10/hr

Must commit till end of december

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Batch job processing and escalation(execute batch jobs in AS400 & Control-M as per runbook)
• Alert monitoring and escalation to relevant parties (Alert monitoring & escalation using AppManager, OpsManager & email alerts)
• Data Centre monitoring, access & inventory management (Ensure the security & safety of Data Centre.
• Process access & delivery clearance for data centre.
• Data centre inventory & access log verification)
• Password Management
• Provide half password management. Carry out physical password safekeeping as per Standard Operating Procedure
• Release management using Aldon LMi/LME)
• Carry out release management using Aldon LMi or LME upon request
• Data Centre CCTV , electronic keypress management & maintenance support
• Support and maintain CCTV & keypress system. Escort and support the maintenance service of CCTV electronic keypress system by vendor
• After office hours Helpdesk support
• Stand-in for Help Desk support after office hours if needed.
• Tape media management (Process tape recall request, mount & discount tape at tape library, maintain inventory records)

Working Pattern: 12 hours shift based on roster

Working Location: Changi Business Park Plaza 8

Job Description:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Min Diploma Holder in relevant qualifications

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Responsibilities

• Monitor budgets and prepare reports
• Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.
• Prepare to pick up incoming calls anytime especially after working time
• Maintain medical and staff records
• Track medical and office supplies stock
• Update patient health records, including admissions and insurance data
• Create work schedules for staff members
• Keep records of expenses and suggest ways to minimize costs
• Answer queries from doctors, nurses and patients
• Liaise with medical staff to identify efficiencies in the facility’s operations
• Ensure compliance with current healthcare regulations

Requirements and skills

• Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
• Knowledge of healthcare regulations and medical law
• Understanding of medical terminology
• Experience with administrative and accounting procedures
• Familiarity with databases and spreadsheets (especially MS Excel)
• Strong organizational and time-management skills
• Communication skills with a problem-solving attitude
• A minimum of 5 years experience.

Duration: 3-6 months

Location: MacPherson

Working hours: Mon to Fri 9am to 6pm

- Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media

- Providing accurate and timely information about the company's products or services

- Resolving customer issues efficiently and in a friendly manner.

- De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up.

- Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference.

- Provide weekly report

- Other ad hoc duties assigned

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite passionate animal lovers to join us if you possess the following:

• Be able to handle animals firmly but gently.
• Empathise with both animals and clients.
• Ability to manage their time effectively.
• Clear and concise communication skills with both colleagues and clients.
• good awareness of health and safety within the workplace.
• Have the ability to work on their own as well as part of a team.
• Confident working with different animals.
• Have excellent observation skills.
• You will be joining a team of passionate individuals seeking to provide exceptional care to pets in a challenging and dynamic environment.

The Patient Care Assistants' scope of work includes:

• Cleaning and grooming animals.
• Preparing food and feeding animals.
• Assist with moving animals from one place to another.
• Exercising dogs either in a yard or by taking them for walks.
• Check for signs of illness or distress in animals.
• Clean and upkeep animal accommodation (including changing bedding)
• Ensure animal enclosures are maintained.
• Keep relevant records and make bookings where applicable.
• Answer to questions and queries from visitors.

Do note that only shortlisted candidates will be notified.