Total 23,705 Customer Service job vacancies in Islandwide

Job Summary:

We are looking for a dedicated and customer-focused Call Consultant to join our team. The successful candidate will be responsible for managing inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries and issues efficiently. This role involves working closely with the Sales Consultant to understand client needs, providing information about our products and services, and ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound and outbound calls professionally and courteously.
• Provide accurate information about products and services to customers.
• Resolve customer inquiries and issues promptly and effectively.
• Document and update customer information in the database.
• Follow up with customers to ensure their issues are resolved.
• Maintain a high level of customer satisfaction by providing excellent service.
• Identify opportunities to upsell or cross-sell products and services.
• Work closely with Sales Consultants to understand client needs and provide support in converting leads into clients.
• Schedule appointments and follow-ups for Sales Consultants.
• Adhere to company policies and procedures during all customer interactions.
• Participate in training sessions to improve knowledge and performance.
• Collaborate with team members to achieve departmental goals.
• Keeping updated on latest immigration knowledge.
• Any other adhoc duties as required.

Qualifications:

• GCE O Levels or equivalent.
• Minimum of 1 year of experience in a call center or customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle high call volumes and work under pressure.
• Proficiency in Microsoft Office and call center software.
• Fluent in English; proficiency in additional languages is a plus.
• Positive attitude and strong work ethic.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience in a sales or telemarketing role.
• Candidates with prior experience within immigration industry is preferred
• Familiarity with the products and services offered by our company.

What We Offer:

• Competitive Basic Salary
• Attractive tiered-commission structure with incentives
• Professional development and training opportunities.
• A supportive and inclusive work environment.
• Opportunities for career advancement.

Client Background:

Our client is a prominent player in the Lift & Escalator Service Industry, known for their commitment to innovation and excellence.

Overview:

Join a leading Lift & Escalator Service provider as a Sales Engineer (New Sales) and drive new business growth through strategic initiatives and client engagement.

• Position: Sales Engineer (New Sales)
• Industry: Lift & Escalator Service
• Employment Type: Full-time
• Location: East, Singapore
• Working Hours: 5 days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Remuneration: Up to $4,000 Monthly Base Salary + Annual Wage Supplement (AWS) + Variable Bonuses

Job Responsibilities:

• Sales Acquisition: Contribute to departmental sales objectives by acquiring new clients through proactive sales efforts.
• Client Engagement: Engage with potential clients to understand their needs, prepare accurate quotations, manage tender submissions, and negotiate contracts.
• Sales Activities: Manage sales activities such as presentations, site surveys, and project management for new client acquisitions.
• Customer Relationships: Maintain strong customer relationships, providing regular updates on project progress and ensuring customer satisfaction.

Requirements:

• Experience: Minimum of 3 years in B2B sales within construction or engineering sectors, focusing on new client acquisition.
• Education: Bachelor's degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.

Why Join?

• Career Growth: Opportunity to advance in a dynamic industry with ongoing training and development.
• Competitive Benefits: Enjoy a comprehensive salary package with performance-based bonuses.
• Team Collaboration: Work alongside a supportive team dedicated to excellence and innovation.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Service Segment Manager

• 12 Months Contract
• Location: Depot

The Client

• MNC IT Consulting

The Opportunity

• Drive end to end product quality & experience
• Lead cross-functional teams and regions support partners to achieve quality goals for current products.
• Data mine and analyze monthly call, telemetry, NPS and return data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights.
• Assess, prioritize, and drive field issues and escalation to resolution, working closely both with Regions’ Support and development team.
• Garner learning from current product issues resolution, and feed forward learning to future programs.
• Provide regular update & recommendations to senior management on product performance.

Your Background

• Degree in Engineering or equivalent discipline.
• Knowledge of Information Technology (IT) and services industry is preferred.
• 3 years of experience in PowerPoint, Excel and related IT tools for data mining & analysis.
• Demonstrated experience in leading cross functional teams, and influencing decisions in previous roles.
• Demonstrated ability to effectively communicate, drive discussions & provide options at management levels.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/Organization Type: Distributors & Servicing of Boiler and Laundry Equipment
• Position Title: Service Technician
• Working Location: Nearest MRT – Toa Payoh/Potong Pasir
• Working Hours: Monday – Friday, 8 am – 5 pm, Saturday, 8 am – 1 pm
• Salary Package: Up to $2,800 + AWS + VB + OT
• Duration: Permanent

Key Responsibilities

• Execute installation tasks for equipment such as steam boilers and laundry machines.
• Conduct repairs, perform troubleshooting, and provide servicing for various equipment types.
• Respond promptly to service requests and perform maintenance work at customer locations as needed.

APPLY NOW!!!

• Basic electrical/mechanical knowledge.
• Ability to read electrical drawings.
• Candidates with experience in steam boilers and laundry equipment will be advantageous.
• Candidates with valid Class 3 Driving License preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing / Construction
• Position Title: Service Technician
• Working Location: Senoko
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $2,300 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Diagnose, repair, and maintain machinery and equipment used in the manufacturing and construction processes.
• Perform regular scheduled maintenance and service checks to ensure optimal equipment function.
• Respond promptly to service calls and provide technical support to resolve issues on-site.
• Liaise with the parts department to manage inventory and order necessary components.
• Adhere to all safety guidelines and regulations, and use protective equipment when on the site.
• Stay updated on industry advancements, integrating new techniques into servicing procedures.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum NITEC in Electrical Engineering / Mechanical Engineering or equivalent
• Has 1 year of working experience in the relevant industry
• Proficiency in AutoCAD is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67098 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine/ Offshore
• Position Title: Service Technician / Site Supervisor
• Working Location: Gul Circle
• Working Hours: Monday to Friday, 8.00 am – 5.30 pm
• Salary Package: Basic + OT + Travel Allowance
• Duration: Permanent

Key Responsibilities

• Manage and coordinate the repair and installation projects (eg doors, windows etc).
• Manage the operations within the workshop.
• Plan the manpower allocation and deployment.
• Handle the safety and compliance requirements of the company.
• Assist in managing the operations team.
• Other ad hoc tasks as assigned by the Superior.

APPLY NOW!!!

• Requires at least an ITE/Diploma certificate or its equivalent.
• Relevant hands-on working experience in the marine industry with valid skills and/or safety certifications will be an advantage.
• A valid Class 3 / 4 license will be advantageous.
• Able to work weekends if required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67124 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Engineer/ Technical Support Engineer
• Working Location: North East (Transport provided)
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $3700 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Commissioning, maintenance, and troubleshooting of equipment, machinery, and products.
• Provide prompt and effective technical support to resolve customer issues.
• Liaise with customers and technicians to ensure efficient service delivery.
• Monitor and evaluate the performance of machinery, conducting regular safety checks.
• Maintain accurate records of all service activities and report to Managers.
• Adhere to and enforce strict safety protocols and standard operating procedures.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• A Diploma or Degree in Engineering.
• Minimum 2 years of experience in a similar role or in Maintenance, Repair, and Operations (MRO).
• Knowledge & skill in mechanical and hydraulic.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Customer Service Executive ( Logistic)
Pay: $2,800.00 - $3,100.00 per month

Benefits:
Free parking
Schedule:
Monday to Friday (8.30am to 5.30pm)
Company transport to/from Jurong East MRT

Key Responsibilities:

Handle incoming customer inquiries and provide prompt and accurate information
Resolve customer complaints and issues in a professional and timely manner
Collaborate with internal teams to ensure seamless customer experience
Maintain customer records and update relevant information in the system
Assist in coordinating logistics and transportation services for customers
Provide support in administrative tasks, such as generating reports and preparing documentation
Identify opportunities for process improvements and contribute to team initiatives

Requirements:

Prior experience in a customer service role, preferably in the maritime or logistics industry
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and ability to multitask
Proficient in MS Office
Knowledge of maritime industry processes and terminology is a plus
Ability to work independently and as part of a team
Customer-oriented mindset with a focus on providing exceptional service

Chan Chee MengEA 07C3069R1110620

Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift -

Working hours: 12 hours (10am-10pm/11am-11pm) & 2 hours break in between

Benefits: Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

Responsibilities

• Preparation of restaurant for service
• Receiving guest and hosting guests, including taking food and drink orders using Ipad.
• Making sure that the guest are having a good time
• Recommending food and drink items to guests
• Cleaning up and preparing the tables for service turn
• Answering guest's queries and resolving issues
• Able to take instructions from Supervisors
• Any other ad-hoc duties and responsibilities as assigned

Requirements:

• Related experience in the F&B industry.
• Love to interact with customers.
• Good communication skills and interpersonal skills
• Willingness to work during peak hours, including nights, weekends, and holidays

Benefits:

1) AL / MC - entitled after 3 mths

2) Commission - monthly when sales hit, now usually $400-800/mth/person

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R1988835

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporting government agenices and corporate clients, in terms of ICT Consultant placements.

Currently, we are looking out for experienced SalesForce Support, open to consider 12 months contract for a start.

Candidates whom are confident to perform different functions as stated in the Job Scope below, are mos welcome to applye here or email to : [email protected].

Job Scope:

· Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market.

· Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews.

· Salesforce implementations include custom platform development (Apex Classes, Triggers, Visualforce, SOQL, SOSL, Lightning Components),

· Integrations with back-office systems and data migration

· Work with Architect/Technical Lead to prepare solution concepts.

· Assist the Product Owner/Analyst in defining requirements.

· Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.

Experience Required:

1. Telecommunications industry experience is highly preferred.

2. Salesforce Sales Cloud, Service Cloud, Salesforce API and Experience Cloud.

3. Experience with Salesforce Development (both declarative and programmatic).

4. Experience with web development technologies such as HTML, CSS, JavaScript, and jQuery.

5. Designing and documenting business processes with Jira/Confluence.

6. Tools and methodologies: GIT, VSCode, IntelliJ, Scrum, etc

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibility

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

Requirement

· Min 2 years of hands-on support experience in BMC Remedy, Control-M

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Good to Have:

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• Must work on weekends/PH.
• Able to work night shift

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

S$2,500 - S$3,200 (Depends on Experiences)

(Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Reporting to the Head, Human Resources, the HR Business Partner plays an instrumental role in establishing HR business partnership with stakeholders to enable effective HR operations in alignment with the Company’s policies and guidelines.

Job Responsibilities:

• Partner with the HODs and Team Leads to manage the end-to-end recruitment process, which includes administering the Talent Acquisition Form for all hires; the sourcing and interview of candidates; prepare salary proposal; the on-boarding and off-boarding process.
• Handle employee relations matters, which includes disciplinary related matters; grievances; performance improvement plan and other issues concerning employee engagement.
• Provide timely advice on HR policies and procedures with the aim to enhance employee communication; engagement and performance.
• Facilitate and be the minute-taker for staff engagement sessions.
• Handle work pass applications/renewals for any foreign hires and related matters.
• Support performance management review.
• Participate in HRIS testing and perform Learning Management System administrator role.
• Any other HR related projects and HR admin duties as and when assigned.

Job Requirements:

• Diploma in Human Resource Management or related disciplines with at least 2 years of HR experience in HR Business Partnering
• Good oral and written communication skills
• Strong interpersonal skills and possess positive attitude
• Meticulous, self-driven, able to multitask with good time management
• Experience in SAP and/or SAP SuccessFactors would be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: HR Executive Assistant

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is an MNC and one of the leading players in the aerospace industry. Due to business needs, they are now recruiting a Customer Quality Engineer to join their team for ongoing transformation projects. The position is located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Job Responsibilities:

• Serve as the primary contact for customers, ensuring adherence to their quality standards and maintaining high levels of customer satisfaction.
• Monitor and analyze customer quality data to identify trends and areas for improvement.
• Track and report on customer scorecards to measure performance and satisfaction.
• Support continuous improvement efforts within the company and for external stakeholders.
• Initiate and manage containment actions within 48 hours to address quality issues.
• Assist in drafting and reviewing technical specifications, quality plans, sampling plans, and inspection procedures.
• Ensure compliance with Quality Management System (QMS) procedures and assist in internal and customer audits.

Basic Qualifications:

• Advanced skills in MS Office.
• Familiarity with AS9100/9120 quality standards.
• Six Sigma Greenbelt certification.
• Professional quality certifications (e.g., ASQ-CQE, CQA).
• Certification in Internal Auditing and/or AS9100 Lead Auditor.
• Strong understanding of FAA regulations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities

• Provide comprehensive administrative and secretarial support for the Medical Lead’s Office and clinical leads.
• Handle tasks such as scheduling, preparing reports, drafting correspondence, organizing records, booking meetings, and supporting department projects.
• Maintain working relationships with internal and external stakeholders.
• Support scheduling and issue management for the Medical Lead and clinical leads, ensuring professionalism, accuracy, and efficiency.
• Manage the schedules of the Medical Lead and Clinical Leads, ensuring appropriate arrangements for meetings, travel, accommodation, and events.
• Prioritize inquiries and troubleshoot conflicts, making recommendations for smooth day-to-day engagements.
• Organize and coordinate meetings, workshops, and events related to hospital and clinical services planning.
• Anticipate needs for meetings and conferences, including scheduling, drafting agendas, preparing presentation materials, recording minutes, and tracking follow-ups.
• Draft routine correspondence and prepare final versions for dissemination.
• Assist with special projects, design and produce documents, reports, and presentations, and collect and prepare information for meetings.
• Handle confidential and sensitive information with discretion.
• Use judgment to escalate issues to the Medical Lead, considering sensitivities and stakeholder relationships.
• Provide hospitality to guests and create a welcoming environment.
• Work with the Medical Lead and hospital management to develop programs to engage and motivate the clinical team.
• Conduct onboarding sessions to review company policies, benefits, systems training, and set up workspaces.
• Ensure new hires complete necessary paperwork and have access to required tools and accounts.
• Work closely with the program office to organize and coordinate meetings, events, and activities.
• Provide support and coverage for the project program office when needed.
• Perform any additional tasks as assigned.

Requirements

• Minimum degree qualifications preferred.
• Experience in a similar administrative role, preferably in a healthcare setting.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proactive, accurate, and efficient work style.
• Ability to engage and influence stakeholders at all levels.
• Proficiency in Microsoft Office Suite and other relevant tools

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599