Total 330 Customer Service job vacancies in Joo Koon, South West

Job Description & Requirements

We are looking for 3 pax part timers for the month of Ramadhan.

Job Function

• Data entry
• Basic filing

Requirement

• Familiar with MS Office applications
• Able to commit for 3 months

Work Schedule

Monday to Friday - 9am to 6pm

$10/hr

Location

PERTAPIS Head Office - Blk 1 Joo Chiat Rd, #04-1001, Singapore 420001

**Candidate should be able to start immediately.

**Only shortlisted candidates will be notified.

• Receptionist duties: patient registration, taking down patient records, cashier duties
• Dispensing of medication: preparing patients' TCM medicine (herbal medicine powder) according to prescription
• Perform tuina massage, cupping and guasha services
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Handling paperwork and admin duties
• Clinic maintenance
• Fluent in Mandarin Chinese required
• Able to work on weekends and public holidays
• Able to work and stand for long hours

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Benefits

• Basic Salary ($2400/month) plus unlimited sales commission (for students sign up and piano selling). Gross salary $2700-$3000/month.
• Yearly bonus.
• CPF contribution strictly follows the law requirements.
• Group Medical Insurance, outpatient and specialist covered.
• Complimentary yearly trip for employees.
• Career development, management opportunities.
• Training opportunities.
• Friendly working environment.
• 14 Days annual leave.

Responsibilities and Duties

• Welcome the customers (students and parents) and visitors.
• Answer enquires raised by visitors and customers. Manage enquiries through telephone, email, website and in person.
• Recruit new students, and make registration.
• Selling pianos and music books.
• Collect fees (tuition fees, instruments selling, books selling etc.) from customers and make proper record.
• Lesson schedule management, include arrangement and maintenance to keep the schedule up to date, clear and effective.
• Maintain attendance record for students and teachers.
• Website, social media maintenance.
• Events preparation, include concerts, competitions, masterclasses and other events.
• Routine cleaning, to keep the classroom in a welcoming environment.
• Paper work, include documents maintenance, documents drafting and design, marketing materials design and so on.
• Attend school meetings.
• Other works arranged by the director or manager.

Qualifications and Skills

• Must be patience and nice.
• Good communication skill needed.
• Be responsible and able to work in a team.
• Need to work on Saturday and Sunday.
• Candidate must possess at least a Diploma degree or above.
• Applicants must be willing to work in the east area.
• Experience in music school or have piano playing skill will be an advantage.
• English and Mandarin speaking required. Other language proficiency is an advantage.
• Working experience preferred.

Position Overview: As an Administrative Assistant , you will play a crucial role in supporting day-to-day operations and ensuring smooth administrative processes within the company.

Responsibilities:

1. Administrative Support: Handle incoming and outgoing correspondence, including emails, phone calls, and mail distribution. Assist in managing daily administrative tasks, including scheduling appointments, coordinating meetings, and handling inquiries. Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt.
   
2. Documentation Management: Prepare and edit documents, reports, presentations, and other materials as needed.
   Ensure accuracy and completeness of all documentation related to import and export processes.
   
3. Communications Coordination: Assist in drafting and distributing internal communications, memos, and announcements.
   Coordinate travel arrangements and accommodations for company personnel as needed.
   
4. Logistics Support: Assist in coordinating logistics for import and export activities, including tracking shipments, preparing shipping documents, and liaising with freight forwarders and customs agents.
   
5. General Assistance: Ad-hoc administrative support to various departments.
   
   

Qualifications:

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• As the job require frequent interactions with overseas customers/suppliers, communication skills in English, both written and verbal are required.
• Knowledge of import/export processes and logistics.
• Prior working experience in a Japanese company (preferable but not required)

Benefits:

• AL: 14 days, AWS

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Position: Senior Training Officer (Day Activity Centre)

Leadership- Pivotal role in supervising the training officers in the running of the centre operations for clients with developmental and intellectual disabilities (referred to as members).

Volunteer Management - To orientate and manage volunteers supporting our members at the centre.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs
• Develop programmes to support the member in his/her achievement of PDP (Personal Development Plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Implement behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Support volunteers to better assist and engage members in their development
• Maintain administrative work such as attendance taking, records of programmes, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification, Experience & Attributes:

· Diploma or degree in Disability Studies / Special Education / Psychology or equivalent

· At least 2 years of relevant experience working with persons with developmental and intellectual disabilities

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with developmental and intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector

The Coconut Club was born out of the desire to bring people together over the most satisfying Nasi Lemak possible. It has become an iconic place to gather over plates of delicious fried chicken, grilled fish and a variety of sharing plates such as our Homemade Otah, Terung Assam Manis and Iga Bakar. Our meal bundles are specifically designed for sharing – each set offers a little something for everyone.

We are looking for a passionate, service-driven individual to fill the role of Captain for our establishments. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What we’re looking for:

• Individuals who are driven and organised
• Individuals who are well groomed and possesses good communication skills
• Team players
• Positive learning attitude and a passion in customer service

What can you expect:

• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

Benefits:

• Monthly Sales Incentive
• Employee Dining Discounts across the Group
• Medical and Insurance Coverage
• Celebrating Milestones

Job Responsibilities

• To perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments.
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers.
• Liaising with external and internal stakeholders for shipment status and handling.
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits.
• Arrange pickup/delivery to the consignee’s premises.
• Process and issue billing to customers.
• Other assignment assigned by the management.

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage
• Proficient with Microsoft Excel
• A team player with good interpersonal and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

Duties and Responsibilities

• Assist the Head in the management of the Home’s operations in compliance to the SOC and SOPs.
• Implement, manage, evaluate and improve current operational processes and procedures in accordance with the standards and procedures.
• Oversee core functions including staffing, recruitment and development of the Operations Department.
• Develop training roadmap and conduct trainings for staff.
• Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
• Oversee implementation of measures to mitigate risk to clients
• Develop, write and implement SOPs.
• Assist the Head of Home in monitoring the execution and review of Strategic Plan.
• Establish metrics for key areas of measurement within operations and hold teams accountable to achieve or exceed these goals.
• To ensure that all records, accounts, documents and correspondences are properly maintained and kept up to date.
• To ensure timely and accurate submission of reports to internal and external parties (i.e. the Ministry, other government agencies, etc.)
• To assist in ensuring preparation of monthly and quarterly reports in the Home.
• To assist Head of Home in conducting Resident’s Suggestion and Feedback session with the residents.
• To ensure that the Home’s security measures are adequate and make recommendations based on residents needs.
• To provide guidance and support to Operations Department, Program & Admin Department, and Support Staff.
• To assist Head of Home with facilities/logistics matters
• To support the HOH in raising the profile and quality of care of the Home by recommending and managing initiatives including fundraising, partnerships and programmes with corporations and donors.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• To develop and review Business Continuity Plans.
• Carry out preliminary investigation of incidents and to conduct disciplinary actions.
• Overseeing facility maintenance in the Home.
• To carry out any other relevant tasks as required for the Home and PERTAPIS.

Candidate Requirements

• Min. diploma / degree in operations management or similar
• Min. 3 years of relevant working experience, preferbly in social service sector.
• Able to perform morning and afternoon shift duties
• Knowledge of basic IT (MS Word, Excel, Access and Powerpoint)
• Good interpersonal and communication (Oral and written) skill
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Work schedule

• 5 days work

Location

PERTAPIS Children's Home

993B Kovan Road Off Yio Chu Kang, Singapore 545676

**Disclaimer: Only shortlisted candidates will be contacted.

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

1. Job Responsibilities

Provide assistance and plan programs for Community Service Department beneficiaries

• To attend to beneficiary applications’ and follow up including reviewing of submissions and requesting for additional documents
• To support in communicating with beneficiaries on the distribution arrangements and enquiries
• To assist and implement programs activities with other team members
• To collaborate with relevant agencies for beneficiary’s programs
• To plan and execute on logistic matters for monthly food ration distribution
• To manage data in the CRM system

Project & Events

• To source, negotiate and manage vendors
• To co-ordinate with relevant parties, and monitor the implementation of projects & events
• To carry out any other relevant tasks as required by Management

2. Requirements

• Min. “N” or “O” levels
• Preferably with Min. 1 year of relevant experience.
• Entry level welcome
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner.

3. Work Schedule

5 days work week

***Disclamer: Only shortlisted candidates will be contacted.

Job Role

• The Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Responsible for the overall supervision, control and discipline of staff
• Perform strategic planning for effective running of the Home within the Management’s policy and keeping abreast with current trends
• Ensures up-to-date records, documentations and administration
• Maintains the residents’ personal files and ensure their well-being
• Responsible for the management of the Home’s budget
• Furnish the Management regularly with progress reports, strategic plans and programme updates
• Close liaison with the law enforcement, healthcare providers, community centres, HDB, welfare homes, Management Committee and other related agencies.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 3 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Senior Citizens Fellowship Home

Blk 222 Lorong 8 Toa Payoh, Singapore 310222

Work Schedule:

5 days work

**Disclaimer: Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
• Advise higher management on business operations relating to IT, risks and any other policy requirements
• Manage projects, including the design and deployment of new IT systems and services within the organisation
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
• Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
• Review, update and implement IT policies, SOPs and processes
• Generate IT reports on a timely manner
• Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
• Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
• Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
• Develop and execute business continuity plans and maintain data backups
• Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs.
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Information Technology or Computer Science
• 2 years of experience in IT management
• Management and leadership skills
• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking
• Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

1. Job Role

• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement
• Manage the safe custody, discipline and needs of the residents in the Home.
• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.
• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated
• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation
• Prepare the Monthly Statistical Report
• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders
• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders
• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required
• Manage and oversee the Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).
• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.
• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.
• Establish and carry out proper training programs for staff in respect of laws, regulations and policies
• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management

3. Candidate Requirements

• Bachelor’s Degree in Counselling or Psychology
• 2 years of experience in case management of residents
• Has supervisory management skills and knowledge
• Excellent interpersonal, verbal, and written communication skills
• Ability to work with all age groups

4. Work schedule

5 days work week

5. Work location

The selected candidate will be allocated to EITHER of the locations as follows;

1. PERTAPIS Centre for Women & Girls (PCWG) - 42 Surin Ave, Singapore 535638

2. PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be contacted.

1. Job Description

• Develops, executes, and manages the Home’s moral education programmes.
• Conduct weekly classes.
• Handles outreach efforts with current stakeholders.
• Monitor and evaluate residents’ progress and submit monthly report to HQ.
• To support and work closely with the Head of department and Programme Coordinator.
• Possess good conduct and be a role model for the residents.

2. Candidate Requirements

• Diploma/Degree holder in Islamic Studies from recognized institution
• ARS Certified/PCICS graduate is welcomed.
• Multilingual in Malay and English
• Microsoft office proficiency
• Excellent communication and interpersonal skill
• Great work team player
• Positive self-motivated and able to commit to flexible working hours.

3. Work Schedule

5 days work week (Shift timing)

Mon to Fri : 9am - 6pm OR 1:30pm - 9:30pm (rotational)

4. Work Location

Selected applicant will be allocated to either of the following welfare homes.

- Halfway House : 50 Lor 34 Geylang, Singapore 398239 (Catered to Male residents)

- Children's Home : 993B Kovan Rd, Singapore 545676

- Centre for Women & Girls : 42 Surin Ave, Singapore 535638 (Catered to Female residents)

- Senior Citizens Fellowship Home : Blk 222 Lorong 8 Toa Payoh 8, #01-693 /707/711, Singapore 310222

**Disclaimer: Only shortlisted candidates will be notified.

Duties and Responsibilities

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents
• Work closely with other departments/government agencies/schools in relation to the welfare of residents
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Interview and assess all residents upon admission and discharge.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents
• Facilitate the application and disbursement of the School Pocket Money Fund for the residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/school/employment visits and other significant tasks
• Work closely with the residents and their family for successful reintegration back to caregiver
• Responsible for the development of the Centre
• Provide support to the Operations of the centre
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board
• Responsible to lodge a Police report when necessary

Job Requirements

• Diploma / Degree
• Entry level
• Good care management and counselling skills
• Good interpersonal and communication skills
• Meticulous and a team player

Work Schedule

5 days work week

Location

PERTAPIS Centre for Women & Girls

42 Surin Ave, Singapore 535638

*Disclaimer: Only shortlisted candidates will be contacted.

1. Job Role

• This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

2. Job Description

• Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies
• Facilitating new hires on-boarding orientation and conduct periodic check-in sessions
• Create new hire records such as Staff Personnel File and profile creation via the HR system
• Process new hire and employee’s staff pass, name stamp and name cards
• Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval
• Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents
• Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters
• Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)
• Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities
• Regular update of employment records via HR system
• Handle employee and department enquiries pertaining to employment matters, policies and procedures
• Conduct investigations and submit reports on employee grievances
• Manage the administration for Cab Charge matters for respective centres
• Raise the Material Service Requisition Form (MSRF) for any expenditure matters
• Carry out any other tasks assigned by the HR Manager and higher management

3. Candidate Requirements

• Bachelor’s Degree in Human Resource or Business Management or Administration
• 1 year of experience in the relevant field
• Familiar and experience working with HRM systems
• Excellent interpersonal, verbal, and written communication skills
• Ability to coordinate and work as a part of the team.

4. Work Schedule

5 days work week

*Disclaimer: Only shortlisted candidates will be contacted.

Job Description

• Overseeing and reviewing works done by the finance team
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Developing long-term business plans based on these reports
• Budgeting and forecasting for the business
• Liaising with external auditors and tax agents
• Looking into strengthening current internal control and process improvement
• Liaise with external parties (e.g. Ministries, Donors, Auditors & etc)
• Manage the Finance Department as a whole

Job Requirements

• Degree in Accountancy or Finance
• 5 years’ experience in the Finance and Accounting field
• Extensive understanding of financial trends both within the company and general market patterns
• Proficient user of finance software
• Capable of forecasting finances for future references
• Ability to monitor and track the organisation budget

*Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the company’s strategies and policies for all business processes in respect to the law, regulations, guidelines and compliance standards
• Advise higher management on business operations relating to compliance, policies, audits, risks and any other relevant matters
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Analyse internal business systems to ensure compliance with industry regulations and ethical standards
• Design control systems to address cases of violation of internal business policies
• Develop and document risk management strategies on potential compliance risks
• Conduct documented investigations for non-compliance and provide recommendations to rectify as per the regulatory standards
• Conduct compliance reviews and periodical checks within the organisation and all centres to ensure regulatory requirements are in accordance to the organisation policies and procedures
• Generate compliance reports and manage risk dashboard on a timely manner
• Liaise with departmental heads to ensure that all business operations are in line with business policies
• Establish and carry out proper training programs for staff awareness of laws, regulations and policies
• Prepare and monitor departmental budget and tap on any available governmental grants
• Conduct timely actions to ensure compliance and carry out reviews and investigations to find gaps in the current compliance strategies and rectify them as per the regulatory and organisational requirements
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Compliance, Law or relevant field
• 3 years of prior experience working as a compliance manager or in a similar position
• Management and leadership skills
• Proficiency in industry trends, laws, and regulations
• Outstanding analytical skills and problem-solving abilities
• Experience in risk management and auditing
• Exposure to curating, executing and monitoring compliance systems

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclaimer: Only shortlisted will be contacted.

Duties and Responsibilities

• Provide first level end user support including troubleshooting, escalation of issues to vendors for quick resolution, applying upgrade/patches to computer systems installation and upgrade of computer application software, regular IT reviews, etc.
• Monitor and respond quickly and effectively to requests received directly from users.
• Provide a timely support to users with desktop related issues (both hardware and software).
• Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).
• Perform basic network LAN switching troubleshooting.
• Provide proper escalation for unresolvable issues to Senior IT Executive.
• Updating of documentation of systems and manual standard operating procedures.
• Ensure compliance with IT security standards, policies and procedures.
• Any other duties as assigned.

Job Requirements

• Minimum 2 years of relevant working experience
• Fresh graduates with relevant studies and certifications are encouraged to apply.
• Foundation knowledge in managing Window Servers.
• Profound experience in network management and help desk support.
• Good practical experience of managing IT systems and applications, troubleshooting and mitigating issues.
• Foundation knowledge of TCP/IP protocols and LAN/WAN configuration.
• Strong communication and interpersonal skills.
• Strong organizational and coordination abilities with close attention to detail
• Additional certification (ITIL v3/4, CompTIA Network+٫ CompTIA Security+ etc.) will be an advantage.

**Disclaimer:

Only shortlisted candidates will be notified.

Kindergarten in the East looking for passionate individuals to join us as

Kindergarten Teacher – Full Time

Responsibilities:

• Some who is fun-loving, jovial, with a passion for working with children.
• Be able to set up stimulating learning class environment.
• Able to plan, implement and execute age appropriate lessons with enthusiasm.
• Complete developmental observation reports and portfolio for each child, paced throughout the year.
• Able to work independently with minimum supervision.
• Strong communication skills, verbal and written.
• Positive attitude and willingness to learn.

Requirements:

• ECDA certified – L1/ L2.
• Candidates completing their Diploma will be considered too.
• Preferably with Montessori knowledge or experience. Training will be provided for candidates without Montessori experience.
• Team player with strong communication skills
• Singaporeans only. (We do not have quota).
• Able to speak Mandarin is an advantage.

We offer:

• Competitive salary and benefits.
• Medical and Insurance coverage.
• 5- day work week, 8am-5pm.
• Small teacher-child ratio.
• Lesson plans provided.

Interested candidates send resume to: [email protected]

or whatsapp your CV to: 91491733