Total 1,312 Customer Service job vacancies in PAS-Wisma Geylang Serai

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Jurong West Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

The Assistant Director of CISS is responsible for leading and managing a core department dedicated to enhancing the lives of Deaf and hard-of-hearing individuals through the provision of comprehensive support services. The Assistant Director of CISS is responsible for the overall leadership, management, and strategic direction of the Community Integration Support Services (CISS) department, comprising Community Services (CS), Itinerant Support Services (ISS), and Hearing Care Centre (HCC). This role requires key attributes in programme management, grant management, leadership, financial budgeting and management, new projects, risk management, compliance and strategic planning to ensure the effective delivery of the services rendered by SADeaf.

Key Responsibilities:

Strategic Leadership:

Implement a comprehensive CISS strategic plan aligned with the organisation's mission, vision, and values. Foster a culture of innovation and continuous improvement within the department.

Operational Management:

Oversee the day-to-day operations of CISS, ensuring efficient and effective service delivery. Develop and manage the CISS budget, allocating resources optimally to achieve programme goals. Establish and monitor key performance indicators (KPIs) to measure programme effectiveness and identify areas for improvement. Ensure compliance with relevant authority regulation, and policy requirements.

Team Leadership:

Build, develop and lead the CISS team through effective recruitment, training, and mentorship. Developing staff expertise in Deaf and hard-of-hearing cultural competency. Create a positive and inclusive work environment that fosters employee engagement and satisfaction. Provide regular performance feedback and coaching to support employee growth and development.

Programme Implementation:

Oversee the implementation and evaluation of CISS programmes and services to meet the evolving needs of the Deaf and hard-of-hearing community. Collaborate with external stakeholders and Deaf community to identify service gaps and develop solutions to programmes. Ensure programmes are aligned with best practices in the field. Monitor programme outcomes and make necessary adjustments to improve effectiveness.

Stakeholder Management:

Build and maintain strong relationships with funders, partners, government agencies, community organisations, corporate companies and other stakeholders. Represent CISS at relevant meetings, and community events. Collaborate with external organisations to leverage resources and expand service delivery.

Risk Management:

Establish, implement and review risk management processes in events and programme management including the area of service to clients such as violence, self-harm and suicide. Perform regular risk assessments to identify potential shortfalls to CISS operations and develop mitigation strategies.

Data Management and Reporting:

Design and oversee the collation, analysis, and reporting of programme data such as client demographics and programme utilisation to the Community Services Committee for decision-making. Prepare periodic and ad hoc management reports on programme performance, outcomes, and impact to the clients served. Utilise data to identify trends, measure programme effectiveness, and allocate resources efficiently.

Requirements:

• Degree holder, preferably with a Master's degree in social work, special needs education or a related field.
• Minimum of 7 years of experience in management and leadership roles, preferably in the non-profit or social services sector.
• Demonstrated experience in programme development, implementation and evaluation.
• Possess financial management and budgeting skills.
• Excellent communication, interpersonal, and relationship-building skills.
• Preferably with knowledge of Deaf culture and sign language.

Description of CISS programme in Singapore Association for the Deaf (SADeaf)

CS: This section serves clients with hearing loss from birth till old age in all areas including early intervention (for children needing sign language to communicate), education, employment, financial assistance and the elderly.

ISS: This section serves students with hearing loss from pre-primary, to primary and to secondary schools, including the institution of higher learning. Students with hearing loss are supported for case management, learning support and speech and language therapy.

HCC: The SADeaf Hearing Care Centre provides free hearing tests to members, sale of assistive devices and support for financial assistance for needy clients.

Only shortlisted candidates will be notified.

Job Description

As an Application Support Level 2, you will be responsible for the following:

● Manage on-boarding and decommission of applications/servers connected in IIQ Sailpoint

● Build and configure SailPoint built in schedule tasks, aggregation, correlation, provisioning rule,

workgroups and population.

● Develop and deploy new IAM services that comply with IAM procedures and information security

policies.

● Act as Level 2 technical support to level 1, analyse and troubleshoot any technical issues then raise

case and follow up to Sailpoint (Level3 Support) if needed

● Resolve day to day technical issues, including troubleshooting of Sailpoint connectivity issues in

various target applications

● Involve in projects, write test cases and work closely with the internal teams and vendors to

provide status updates on SIT, UAT and highlight any issues which may impact project timelines.

● Resolve any issues highlighted during system integration testing and user acceptance testing

● Communicate the IAM aspects of both the production support and maintenance at the technical

and functional level to maintain or resolve a technical situation.

Qualifications

● Knowledge in Linux is mandatory, Oracle DB, LDAP and Active Directory

● Able to handle and work in production systems and servers

● At least 3-4 years of programming experience in Java, XML, and/or BeanShell.

● Bachelors in Computer science or Information Technology

● At least 3-4 years of experience in CyberArk and SailPoint including experience with IdentityIQ.

● At least 3-4 years of IAM experience.

● Experience developing technical documentation (technical design documents, security architecture

diagrams, etc.)

● Proven ability to work creatively and analytically in a problem-solving environment.

● Strong collaborative skills to juggle multiple tasks within the constraints of timelines.

● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse

technologies and techniques.

● Strong written and oral communication skills.

• Provide first-line support for client queries and Client contracts, escalating complex issues to the procurement manager

• Assist the procurement manager in project coordination, including timeline management, stakeholder communication and addressing customer queries related to ongoing ICT tender projects

• Manage the life cycle of support tickets from creation to closure, ensuring timely resolution and appropriate escalation when required.

• Generate and analyse dashboard reports on key performance indicators, providing insights to management on trends and areas for improvement

• Compile, collate and cleanse reports from various sources (e.g. IT Service Management portal, GeBIZ, forms, spreadsheet, etc) to support informed decision-making and reconciliation of information

• Provide administrative support for assigned projects such as collating, validating and tracking information from suppliers

• Support the procurement manager in identifying potential value creation opportunities and process improvements within the ICT procurement operations

• Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Client.

• Assist in the development and maintenance of procurement documentation, while staying updated on ICT industry trends and Client procurement regulations

• Other admin and support activities required from time to time.

You will establish and deepen relationships with new and existing customers and will be expected to lead the team and promote service contracts to achieve annual sales target.

You are responsible for driving Company sales and coordinating all technical, after service sales and administrative support activities.

Job Responsibilities:

• Handles after sales enquiries, maintenance contracts, preparation of quotation, negotiation and all other follow up actions as required.
• Proactively engaging with customer on service sales and technical query to assist sales team to achieve sales growth target and maintain good relationship with clients.
• Provides technical supports during site installation, troubleshooting, testing and commissioning and schedule preventive maintenance.
• Manage day to day customer’s escalations and resolutions, ensuring all customer issues are resolved timely and meeting service SLA (Service level Agreement).
• Manage and communicate with the manufacturers on product complaints, and handle RMA issues.
• Provide sales & operational /logistic department in delivery at times and technical support in Company event/exhibition/ meeting.
• Provide internal/external training for doctors, nurses and BMEs.
• Support sales with technical knowledge, service contract pricing and necessary information during tender project and contracts.

Qualification and working experience:

• Min Degree in Engineering (Electrical & Electronic) or equivalent. Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage ( preferably in medical field);
• Willing to go Overseas Training Bonds.
• Hands-on experience in healthcare will be an advantage.
• Manager role must have 8 years experience.
• Effective spoken and written communication in English.
• Ability to use MS Outlook and Excel is a must.
• Ability to handle stressful and fast paced environment and good communication with fellow colleagues and clients.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.

At NorthStar Gymnastics, we work hard and have fun together in a friendly and supportive space. If you enjoy working in a sports environment with students of all ages, have a can-do spirit, customer-oriented mindset and good work ethics - you are who we are looking for!

Overall Function

Oversee the gym administration and customer service. Serve in the front desk as the main liaison with parents, students, potential customers and the public.

Working Hours

Weekdays: 2pm to 8pm and Weekend: Sat 9am to 6.30pm. Part-time positions available.

Main Responsibilities

• Front desk, customer service and adminstration
• Student and class management
• Sales processing and basic accounts
• Events and competitions support

Qualifications & Experience

• Minimum GCE O Levels or Diploma
• Minimum 1 year of experience
• Experience in a customer service or sports/recreation environment a plus

General Skills & Attributes

• Strong communications skills with good command of English
• Confident in communicating with customers face-to-face and over the phone
• Able to work in a fast-paced environment
• Meticulous attention to detail and follow-through
• Ability to multi-task and perform well under pressure
• Computer savvy
• A team player who is also able to work independently and show initiative
• Mature and responsible with professional attitude towards work and the team

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

1. Service Crew

Job brief

• We are looking for competent and cheerful service crew to take and deliver orders. You’ll be the face of our restaurant and play an integral part in our customers’ experiences.
• Service crew responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

Job Overview:

We are seeking energetic and customer-oriented individuals to join our restaurant as Food Service Crew members. The successful candidates will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining high standards of cleanliness and efficiency. This position requires flexibility to work on weekends and public holidays, as well as excellent teamwork and communication skills.

Key Responsibilities:

1. Customer Service:

Greet customers warmly as they enter the restaurant, engaging with them in a friendly and courteous manner.
Assist customers with menu selections, provide recommendations, and answer questions about ingredients and preparation methods.
Take food and beverage orders accurately and efficiently, ensuring special requests and dietary restrictions are noted and communicated to the kitchen staff.

2. Food Preparation and Assembly:

Prepare and assemble food items according to established recipes and presentation standards, following food safety and sanitation guidelines at all times.
Ensure all food items are served promptly and at the correct temperature, maintaining quality and freshness throughout service.

3. Table and Dining Area Maintenance:

Set up and clear tables promptly, ensuring they are clean, properly set, and stocked with necessary utensils, condiments, and napkins.
Monitor dining areas for cleanliness and appearance, promptly addressing spills, messes, or other issues to maintain a pleasant environment for guests.

4. Cash Handling and Payment Processing:

Process customer payments accurately and efficiently, using POS systems or cash registers to ring up orders, handle cash transactions, and provide change as needed.
Reconcile cash drawers at the end of each shift, ensuring all transactions are accounted for and discrepancies are reported to management.

5. Teamwork and Collaboration:

Work collaboratively with other team members, including kitchen staff, servers, and managers, to ensure smooth and efficient operations during peak service times.
Communicate effectively with colleagues to coordinate food preparation, delivery, and service, minimizing wait times and maximizing customer satisfaction.

6. Cleaning and Sanitization:

Maintain cleanliness and sanitation standards throughout the restaurant, including dining areas, restrooms, and kitchen areas.
Regularly clean and sanitize surfaces, equipment, and utensils according to established protocols, ensuring compliance with health and safety regulations.

Requirements:

· Previous experience in a similar role in the food service industry is preferred but not required.

· Flexibility to work on weekends, public holidays, and evenings as needed, with the ability to adapt to changing schedules and demands.

· Strong customer service skills, with a friendly and outgoing personality and a passion for hospitality.

· Excellent communication skills, with the ability to interact confidently and professionally with guests and colleagues.

· Ability to work efficiently in a fast-paced environment, multitasking and prioritizing tasks to ensure timely and accurate service.

· Basic math skills for processing payments and handling cash transactions.

· Knowledge of food safety and sanitation principles, with a commitment to upholding cleanliness and hygiene standards.

· Physical stamina and dexterity to stand for extended periods, lift and carry trays, and perform repetitive tasks.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA Licence ID : 18C9520

EA Registration ID: R1765753

Benefits:

• Salary $2300 - $2500 + Allowance
• East Region

Job Scope:

• Trained in practical hands-on skills.
• Perform routine inspections and preventative maintenance.
• Repairing or replacing faulty components or systems.
• Conduct inspections of mechanical components, systems, and equipment.
• Diagnose technical issue work together with assistant engineer
• Following strict safety procedures and protocols.

Job Requirements:

• Entry Level are welcome to apply. Training will be provided.
• Min Nitec/ Higher Nitec/ Diploma in Mechanical/Electrical/Electronic Engineering or equivalent.

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Overview

Be part of the exicitng team that creates wonderful memories for her customers. Fast paced working environment yet fun and exciting.

Good career progression opportunities, benefits and attractive renumeration package.

Account Servicing /Customer Support

· Manage Appointments with customers and ensure timely follow-up on all customers’ needs including but not limited to make-up trials, gown fittings/alterations, floral arrangements, product/service add on etc

· Respond to all customer emails, messages and calls in a professional and timely manner, and ensure all customer requests are properly documented and acted upon

· Co-ordinate all necessary with internal & external stake holders for the timely deliverables of customers’ package and needs. This includes scheduling of appointments and management of the internal calendar booking slots with corresponding teams from photography, make-up etc to ensure that the product/service sold to customers are well delivered and received by the customers.

· Handle customer enquiries and resolve any issues promptly in a professional manner

· Ensure payment & collection schedules are administered well. This includes ensuring timely invoicing and upload of data to the ERP Odoo system.

Admin / Operational Duties

· Maintain a clean and organized showroom by practising good housekeeping standard.

· Inventory management of company assets

· Work closely with management to assist and support with Marketing and Promotional activities. This includes and is not limited to awareness programmes on various social media platforms and participation bridal shows and events where you will work closely with management on the thought concept and execution of the events

· Provide feedback on trends to remain competitive in the market

· Handle all other administrative and operational duties as and when required

Responsibilities:

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements:

• Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

About MIJ Hub

My Inspiring Journey Hub (MIJ Hub) is a leading and rapidly growing private school and non-profit organisation (NPO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. Our mission is to be the ultimate one-stop centre for the special needs community in the region.

At MIJ Hub, we are pioneers in innovation. By managing multiple for-profit ventures, including a food and beverage (F&B) arm, we generate sustainable income streams that allow us to provide subsidies, ensuring parents and students have access to affordable, high-quality education. Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

Job Title: Centre Supervisor

As a Centre Supervisor, you will play a critical leadership role in managing the daily operations of our special needs education centre. You’ll be responsible for overseeing staff, coordinating activities, and ensuring that the centre runs smoothly. The position requires collaboration with parents, educators, and external partners to create an enriching environment for our students.

You will ensure that policies, procedures, and programs are effectively implemented and that every child receives the care and education they need to thrive.

Key Responsibilities

Operations Management

• Oversee daily operations, including class scheduling, staff deployment, and tracking student attendance (including SCFA scheme support).
• Coordinate logistics such as student arrivals, pick-up schedules, and ensure adherence to safety protocols.
• Manage staff deployment to ensure adequate coverage and support across all programs.
• Ensure classroom hygiene through regular cleaning, resource preparation, and strict adherence to health and safety standards, creating a safe environment for all.

Educational Leadership

• Mentor and support teachers by reviewing lesson plans, conducting evaluations, and refining teaching methods.
• Ensure that teaching aids and student portfolios are optimised to support individual child development.
• Liaise with parents to address student progress, academic achievements, and behavioural issues.
• Ensure that new hires are properly onboarded and that teachers’ performance is reviewed regularly.

Program & Event Coordination

• Organise and manage volunteer programs, CSR activities, and co-curricular activities for adult clients.
• Plan workshops, enrichment activities, and holiday programs, ensuring all preparations are completed and updates are communicated to relevant stakeholders.

Enrollment & Growth

• Develop and execute strategies to increase student enrollment, conduct enrollment interviews, and collaborate with the marketing team on outreach and social media content.

Administrative & Marketing Support

• Implement and manage CRM tools for communication and data management.
• Collaborate with the marketing team to ensure all events receive appropriate media coverage:
  • Highlight unique stories, student and teacher profiles, or educational content based on interactions with students, educators, and teachers.
  • Contribute to enhancing the school’s online presence by curating and sharing engaging content that showcases the school’s mission and achievements.

Financial & Resource Management

• Oversee budget planning and resource allocation such as managing expenses for internal events.
• Work closely with finance to ensure compliance with organisational policies.

Crisis Management & Conflict Resolution

• Serve as the first point of contact for resolving any crises, conflicts, or behavioural incidents involving students, staff, or parents.
• Implement conflict resolution strategies and ensure that incidents are documented and handled professionally.

Regulatory Compliance & Reporting

• Ensure that the centre adheres to all regulatory requirements, including safety protocols, Ministry of Education (MOE) guidelines, and Special Education standards.
• Prepare and submit timely reports on centre activities, student progress, and any compliance audits.

Requirements

• Experience: Minimum 2 years of relevant experience managing a Student Care Centre, Childcare Centre, or Kindergarten.
• Education: Polytechnic Diploma or higher in Special Education, Education, Psychology, or a related field.
• Certifications: First Aid and CPR certification preferred. Behavioural intervention training and child protection certification are advantageous.

Skills:

• Leadership & Management: Strong leadership skills with the ability to mentor and guide a diverse team of educators while managing complex operational tasks such as staff scheduling and student attendance.
• Communication: Excellent communication skills to build strong relationships with parents, staff, and external partners. Ability to address concerns and provide feedback effectively.
• Attention to Detail & Multitasking: Meticulous and organised, with strong multitasking abilities to manage daily centre operations, event planning, and staff management.
• Interpersonal Skills: Strong interpersonal skills with the ability to work well with a diverse range of stakeholders, including parents, students, educators, and external partners.
• Behavioral Management & Emotional Intelligence: Familiarity with behaviour management strategies to support students with special needs. High emotional intelligence to handle sensitive issues with professionalism and care.
• Technical Proficiency: Proficiency in Microsoft Office or Google Workspace (Docs, Sheets, Slides) to manage communication, reporting, and documentation. Experience with CRM systems and educational management software.
• Cultural Competence & Inclusivity: Ability to work effectively in a multicultural environment, ensuring inclusivity and sensitivity in all centre activities.
• Additional Expertise: Prior experience working with individuals with special needs is highly desirable. Experience with volunteer program management, community events, and budget handling is beneficial.

Job Type: Full Time, Permanent

Work Location: Singapore, In-Person (5 days a week in the office)

Application Process: Submit your detailed resume to [email protected]. Only shortlisted candidates will be notified.

• Provide consistent professional spa massage (either body or foot) in accordance with spa standards.
• Ensure a high level of service standards
• Responsible for the maintenance of cleanliness and neatness of the spa facilities, treatment rooms, and other parts of the spa.
• Responsible for preparing the necessary treatment products, replenishment of stocks, towels supply, etc.
• Handle customer queries and concerns efficiently and politely
• Follow and comply with the instructions given by the Spa Manager

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

On behalf of the hiring company in the agrochemical space, we are seeking suitable personnel to join as Laboratory Operations Manager.

Responsibilities

• Laboratory Setup: Oversee the planning, design, and construction of new laboratory facilities. Coordinate with architects, engineers, and contractors to ensure that the laboratory meets all regulatory requirements and scientific needs.
• Equipment Procurement: Select and purchase laboratory equipment, ensuring that it is appropriate for the research being conducted and meets all safety standards.
• Safety Management: Develop and implement policies to ensure laboratory safety regulations and standards compliance. Conduct regular audits, manage hazardous waste disposal, and enforce safety protocols.
• Team Management: Recruit and train laboratory staff, address complaints, and resolve conflicts to maintain a positive working environment. Organize training programs to enhance the professional development of the research team.
• Laboratory Operations: Manage daily laboratory functions, including scheduling, resource allocation, and ensuring compliance with standard operating procedures.
• Financial Management: Develop and manage laboratory budgets, including procurement and equipment costs.

Requirements

• Bachelor’s degree or higher in Biochemistry, Chemistry, or related fields, with more than 2 years of relevant working experience in a research laboratory setting.
• Proven records in laboratory management and rich experience in project management.
• Other qualifications include a certificate in safety management and a strong knowledge of management policies and laboratory safety regulations in Singapore.
• Possess excellent communication, organizational, coordination, problem-solving, and conflict-resolving skills and team spirit. Able to manage various emergencies in the laboratory.
• Proficient in MS Offices such as Word, Excel, and PowerPoint.
• Good command of Chinese and Mandarin is a must as the job holder will report to China HQ directly
• Comfortable in working in a startup environment

Attributes

• Detail oriented
• Adaptable
• Collaborative
• Problem solver

Work location: West Central (near MRT station)

EA License : 10C3884 | EA Registration : R1102504

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Benefits:

• Basic up $3000 - $3600
• 5 days work
• West
• AWS + Bonus
• MNC

Job Scope:

• Provide IT helpdesk support and assist end users.
• Offer technical support for desktops, laptops, iPads, and in-house applications to corporate users.
• Maintain and troubleshoot Microsoft Windows operating systems and applications.
• Manage and troubleshoot networking equipment, including switches, routers, and firewalls.
• Deploy workstations (desktops, laptops, iPads) and other IT equipment.
• Manage IT hardware and software inventory.
• Assist with IT hardware procurement and related administrative tasks.
• Coordinate with external vendors for IT issue resolution.

Job Requirement:

• Diploma/Degree in IT or equivalent
• 3 years relevant experience

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Nguyen Thi Hue (Nily) (R24122886)

ADMINISTRATION, HUMAN RESOURSES, CUSTOMER MAINTAIN, MANAGE ALL STAFF AND FOREIGN WORKERS, PAYROLL MANAGEMENT, HANDLING CUSTOMER AND VENDOR MANAGEMENT, HANDLING SALARY AND CPF SUBMISSION, SUPPORT TO ACCOUNTING DEPORTMENT AND HR MANAGEMENT, HANDLING AUDIT FILES AND SECRETARIAL SERVICES, WELL KNOW ACCOUNTING SOFTWARE DEPORT.

Job description

Responsibilities

• To perform electrical and electronics diagnostics, repair services , troubleshooting for Electrical and Electronics Home Appliances and Industrial Equipments.

• Ability to use electronics and electrical testing equipment such as multimeter, clamp meter e.t.c.

• Customer Service for receiving and collection of electrical appliances and equipment.

• Pleasant personality as customer facing in a professional and polite manner.

• Providing goods receiving and service reports and communicating with the customer on the diagnostics outcome and next course of action

• Manage stock inventory, ensure proper care of equipment and appliances repair.

• Willing to take on new responsibilities and new projects on short notice.

• Willingness to ask and learn

Job Requirements

• Diploma / Nitec preferred (Mechanical Engineering or Electrical Engineering or related discipline preferred.)

• Strong interest and passion in hands on repair and troubleshooting

• No experience required. On job training provided

• Valid Class 3 or Class 2 Driving License (preferred by not a must)

• Working hours: 5 ½ day 8.30am to 6.30pm (Mon-Fri) 8.30am - 12pm (Sat)

• Immediate hire

Require:

1. Those who have relevant work experience in Singapore and are familiar with China's intermediary labor market and have relevant customer resources are preferred.

2. Bachelor's degree or above in human resource management is preferred;

3. Singapore citizens or Singapore permanent residents are preferred;

4. Holders of Singapore CEI certificates are preferred;

5. Work experience in employment agencies in Singapore is preferred;

6. Salary: between $4500-8999.

7. Willing to do telemarketing management of recruitment business, the better the performance, develop the intermediary recruitment market and intermediary customer cooperation market in Southeast Asian countries. Familiar with the development and expansion of China's intermediary labor market, and fully launch the cooperative recruitment of labor market customers in China.

8. Assist the boss in arranging the recruitment of foreign employees, managing the company and developing overseas markets, assisting the company in applying for and managing foreign employees, arranging employee medical examinations and other management work.

9. Responsible for the establishment of the company's business sales team, responsible for completing the company's monthly, quarterly and annual sales performance. Responsible for the development and expansion of foreign intermediary business markets such as China, Vietnam, New Zealand, Indonesia, and the Philippines, and do a good job in these markets.

10. Formulate monthly and annual sales performance and plans, be responsible for achieving the target performance, be responsible for the company's monthly task performance, and include it in the performance examination system.

11. Responsible for the development and expansion of Singapore's various industries and employer recruitment cooperation customers. Achieve the performance requirements of the company's recruitment cooperation customer mission.

12. Prepare work reports and performance reports every week. Do other tasks assigned by the boss. Contact number: 86969408

The Job

This role is responsible for arranges recruitment activities for volunteers, and matches them to the appropriate programmes and clients. This role requires to work closely with both internal and external stakeholders. Someone who is adaptable to fast paced environment, ability to multitasking and work independently as well as in a team.

Responsibilities

Volunteer Engagement

• Volunteer recruitment, coordination and outreach (includes interviewing and screening).
• Carry out volunteer policies and processes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop requirements for volunteer profiles.
• Ensure volunteer policies and processes are followed in programmes.
• Maintain volunteer database and training records.
• Matching the skills, experiences and expectations of volunteers to appropriate programmes and clients.
• Creating volunteer programme materials; eg. Applications, volunteer agreements.
• Work hand in hand with the Eldercare AMS Teams and MET to roster and organise volunteers for Eldercare/Outreach/Escorting activities.
• Ensure volunteers are informed of volunteering opportunities in a timely manner.
• Administrative work within the Eldercare department.

Event Support

• Providing support for the Organization’s major events and functions; eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director where necessary.

Requirement

• At least Diploma/Degree in any discipline.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.
• Min 2 years’ experience in volunteer management.
• Strong administrative skills.
• Adequate understanding of VWO settings.
• Willing and able to work for charity events.
• Meticulous and detailed working style.
• Positive and adaptive personality.
• Able to multi-task; and work independently as well as in a team.
• Possess passion and empathy for non-profit work.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Service Desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

Long Term Contract

REQUIREMENTS

1. Min 2 yrs of service desk agent working experience
2. Good Laptop/Desktop troubleshooting skillsets
3. Excellence customer handling skills
4. Excellence communication skills
5. Need to perform rotating shift
6. Knowledgeable in Microsoft O/S, Microsoft 365 and Microsoft Office applications.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Service desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Roles and Responsibilities

Role 2:

Requirement for the SD Agents as follow:

· Min 2 yrs of SD agent working experience

· Good Laptop/Desktop troubleshooting skillsets

· Excellence customer handling skills

· Excellence communication skills

· Need to perform rotating shift

· Operating hr: 7.30am to 9pm (rotating shift)

· Inclusive of Mon – Fri, weekends and public holidays

· Security Clearance required

· Singaporean

· onboarding after candidates are security cleared

-

5 workdays per week (2 off day can be on weekday)

-based on 44hrs per week

-not 12 hrs rotating shift

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.