We are a locally based company with customers and products mainly in the Healthcare and Hospitality industry. Our focus had always been geared towards the creating of solutions through innovative use of technology. We are therefore recruiting candidates in our expansion.

Job Description

The primary responsibility of the Application Support Specialist will be to provide functional and technical support for the company’s products, directly to our customer base. This is a full-time position based in Singapore; this is a technical role, supporting mainly Windows and Linux based client applications.

The successful individual will be able to find solutions to complex problems whilst holding to the highest level with regards to quality and technical expertise. Working as part of a global support team, the ability to build productive working relationships with customers and colleagues will make you successful in this role.

· Respond promptly to support requests and inquiries from clients.

· Actively monitor and respond to alerts to company’s systems and infrastructure supported

· Support customers and resolve issues related to inhouse developed applications such as Digital Signages, Facility Booking systems, Interactive kiosks, Smart Room Automation, electronic Meal Ordering systems.

· Work directly with new customers to coordinate the deployment and configuration of the company’s products.

· Manage distribution and installation of software enhancements and upgrades.

· Work with our infrastructure team to test and complete various server and network upgrade projects.

· IT related Configuring and troubleshooting

Job Requirements

The successful candidate will have a formal technology certification or several years practical working experience in IT support. You will be able to manage and prioritise, at times, a high number of requests and will have demonstrated the ability to maintain high levels of productivity with minimal supervision.

· Respond promptly to client needs and solicit feedback to improve service,

· Take pride in resolving customer issues – using strong analytical skills to correctly identify the root cause, working on or actively contributing to the resolution and ensuring its successful rollout

· Perform well and be comfortable in high-pressure or time critical situations, whilst always maintaining a high level of accuracy and attention to detail

· Be willing to assume responsibility and make timely decisions, including to escalate when appropriate

· Have effective verbal and written communication skills

· Have experience supporting Linux based server applications, using Linux command line tools such as grep, sed and awk

· Be able to perform basic network troubleshooting and configuration tasks using tools such as telnet, ssh, tcpdump and ncat

Desirable

· Knowledge of or experience with message middleware packages

· Experience with or knowledge of cloud-based technologies such as AWS, Azure

· Knowledge of relational database systems and knowledge of SQL queries

Job Highlights

Flexible and self-organised working environment

Make real-life impact and contribution through innovations

Continuous training for all employees

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

At Lion Heartlanders, we pride ourselves on creating unforgettable educational experiences for our clients. As a dynamic travel agency, we specialize in crafting personalized tours and adventures tailored to the unique preferences of each client. We are passionate about inspiring locals to embrace and cherish the beauty, culture, and heritage of our country and dedicated to providing exceptional service at every step of the journey.

We are seeking a motivated and customer-focused Sales Executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Responsibilities:

• Handling of sales enquiries, tour bookings, customizations, and amendments
• Prepare sales quotations, tour proposals and itineraries for customers
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales
• Coordinating with Ops team in relation to sales matters
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management
• Data entry to ensure all sales records, databases are up to date
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers
• Communicate and liaise with finance team with regards to invoices and payments
• Work with internal and marketing teams to achieve company strategic objectives and goals

Requirements:

• Sales experience, preferably in the travel industry
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture

• Administrative duties such as attending to phone calls, visitors, courier services, mails processing, distribution of mails and activities logs and records
• Coordinate repairs to office equipment
• Maintain directory (contact details)
• Worker Pass application, renewal and cancellation
• Assist in training registration
• Application of foreign worker PA and MYE
• Assist to manage foreign worker accommodation
• Handling foreign worker disciplinary issues and grievances
• Foreign worker security bond
• Foreign worker tax clearance
• MOM matters and survey
• Foreign worker related matters
• At least 3 year experiences in the construction company
• Communication in English and Mandarin (in order to liaise with Chinese speaking associate
• Other administrative & front desk duties and ad-hoc duties as assigned

Join us at JNA Real Estate! We're on the lookout for a young and passionate individual to join our team in a client care role. If you're eager to make a difference and thrive in a dynamic environment, we want to hear from you! Apply now and be a part of our journey in providing exceptional service to our clients.

Responsibilities

Client Interaction

• You'll be the friendly face they connect with, answering their questions, addressing concerns, and ensuring they feel heard and valued.
• Let your charisma shine as you build and nurture positive relationships with our clients through various fun and effective communication channels like phone, email, and even in-person meetings.

Project Support

• As part of our dynamic team, you'll play a crucial role in managing and coordinating various projects, ensuring they run like clockwork.
• Collaborate with team members to ensure project timelines and objectives are met.

Data Management

• You'll be the guardian of our databases, contact lists, and all things client-related, making sure everything is organized with ninja-like accuracy and confidentiality.
• Dive into the world of data analytics as you generate reports and insights to help steer our ship towards success.

Issue Resolution

• Become the superhero of problem-solving! With your quick thinking and resourcefulness, you'll tackle client issues and concerns head-on, working closely with our internal teams to deliver effective solutions.
• Keep track by documenting and tracking client interactions, feedback, and resolutions. Your efforts will help us level up our service quality and keep our clients smiling!

Requirements

• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Real estate industry knowledge or interest is a plus!

Benefits

• Dynamic Work Environment: Join a young and vibrant team where every day is filled with excitement and energy.
• Hands-On Experience: Gain invaluable hands-on experience in the fast-paced world of real estate, setting you up for success in your future career endeavors.
• Learning Opportunities: Immerse yourself in a supportive learning environment where you'll have the chance to learn from experienced professionals while also bringing your fresh ideas to the table.
• Team Collaboration: Be part of a collaborative team culture where everyone's input is valued, and teamwork makes the dream work.
• Mentorship: Receive guidance and mentorship from seasoned professionals who are passionate about helping you succeed.
• Fun Team Activities: Enjoy regular team bonding activities, social events, and outings that make coming to work feel like a blast.
• Flexible Work Arrangements: Benefit from flexible work arrangements that accommodate your schedule and lifestyle, ensuring a healthy work-life balance.
• Recognition and Appreciation: Feel appreciated and valued for your contributions with regular recognition and appreciation from your team and leadership.

Service Engineer (Electrical)

Working Location: Bukit Batok

Working Hours: Monday - Friday, Office Hours

Job Responsibilities

• Assist sales team in conducting site survey
• Assist sales team in product selection to ensure it meets customer requirements
• Perform Installation and commissioning of products (hardware & software) sold by company
• Perform preventive maintenance and on-site repair services
• Perform pre-delivery inspection and testing
• Perform in-house repair
• Perform site and factory acceptance test
• Conduct service training for distributors and enduser
• 24x7 standby for corrective maintenance and technical support
• Assist in wiring, cabling and system integration work

Job Requirements

• Diploma in Electrical Engineering or equivalent
• 2 to 3 years experience in technical services or software development functions
• Class 3 driving license preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Job Introduction

• Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.
• Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.
• He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.

Responsibilities:

• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording, documentation and closure of all issues.
• Prepare accurate and timely reports.
• Documenting knowledge in the form of knowledge base, application notes and technical reports.
• Perform training and certifications to the company’s customers

Desired Skills and Experience

• Degree in engineering/Practical engineering in the HW electronics field.
• Working experience with laboratory tools: scope, DVM, clean soldering capabilities
• Proven experience in QA testing and debug of HW products - 2 years minimum.
• Experience in the glass industry
• Customer service experience in the HW/System field – an advantage.
• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
• Good interpersonal and communication skills – Team player and hands on capability
• Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
• Written and oral fluency in English and Chinese
• Willingness to travel.

About the company

• Our vision is to embed high-end & high-tech technologies into simple raw materials by introducing technology in custom made, custom fit endless applications and a variety of products. Gauzy provides the architecture and transport industries with a large scope of innovative solutions:
• Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
• Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

Job Description :-

Supporting sales teams including core duties as follows :

1) Possess some understanding of social media, digital media and programmatic media platforms.

2) Work closely with our media director and strategic ad ops team to amplify and distribute the creative assets for our advertisers through crossplatform digital media channels.

3) Assist clients with their needs in media, programmatic media, native ads, other ad specifications and creative materials

4) Ensure transactions and billings are properly recorded and follow up client payments

5) Consolidate regular sales reports with the local sales teams

6) Monitor ongoing client’s social and digital media campaigns

7) Act as liaison with other external marketing and media resources

8) Provide consulting services and best practices to clients.

9) Provide timely feedback to sales teams on effectiveness of their campaigns.

Job Requirements :-

1) Extremely detail oriented, with the ability to manage multiple projects simultaneously

2) Good verbal, written and presentation skills in English.

3) Willing to work in a fast paced, constantly evolving team environment with multiple digital and social media platforms.

4) Ability and desire to interface with top media owners and customers on high profile accounts.

5) Strong computing with Microsoft office skills and being internet savvy is essential.

6) Working knowledge of basic HTML would be a plus

7) Experience in some media

8) Self-motivated, able to multitask and think on the feet in a fast-pace environment.

9) Possess excellent oral, written and interpersonal skills.

10) Proactive, understand the sense of urgency and able to prioritize tasks on hand.

11) This is an entry level position

Key Skills for the role :

1) Have a well-rounded experience of digital media/creative activities, channels and tools, including:

o Media Planning

o Social Media & Mobile Advertising

o Some knowledge of Website Build/Strategy/ HTML/Scripts

o Search Engine Marketing (SEM)

2) Possess experience of managing business accounts will be vital for this role.

Join us on a journey where your skills meet limitless possibilities!

Responsibilities:

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
• Perform hardware and software setup, configuration and maintenance for ERP/ POS/ Inventory system.
• Diagnose and resolve technical problems in a timely and efficient manner.
• Collaborate with the internal team to implement and support IT projects.
• Configure, manage, and troubleshoot network switches to ensure optimal performance and connectivity.
• Maintain server and firewall configurations to enhance data and network security and compliance.
• Coordinate the installation and configuration of CCTV systems for roadshow events, ensuring proper functioning and security.
• Maintain accurate documentation of IT systems, configurations, and procedures.

Requirements:

• Bachelor’s degree / Diploma / Nitec in Information Technology, Computer Science, or related field.
• Proven experience in an IT Support role.
• Strong knowledge of computer hardware, software, and networking.
• Experience with configuring and managing network switches.
• Familiarity with firewall configurations and security protocols.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team
• Familiarity with Windows and/or Mac operating systems.
  

Vacancies Available

ENDO is a leading company that specialises in Child Safety products, Invisible Grilles, Window Restrictors, Curtains & Blinds, etc .

www.endogrilles.com

We are located at: 558 Sims Avenue, Singapore 387593 (5 Mins from Paya Lebar MRT)

Inviting candidates with the following skills:

Outgoing personality

Communicating with customers, answering potential customers' questions

Understanding customers' needs and identifying sales opportunities

Able to perform product explanation

Job site arrangement

Diploma, NTC cert, O Levels

Able to use Ms excel, words , powerpoint.

Own Car advantage, else there will transport reimbursements.

NO experience required, Training will provided.

Working Hours

5.5 Working Days

Monday to Friday 10am to 7pm (One Half Day off), Saturday Or Sun 10am to 7pm

Basic package up to $3000

PLUS Incentive up to $8000(total) every month.

Pls email your updated resume with photograph to [email protected] or WhatsApp to 90701414

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.

Job Description :-

Supporting sales teams including core duties as follows :

1) Possess some understanding of social media, digital media and programmatic media platforms.

2) Work closely with our media director and strategic ad ops team to amplify and distribute the creative assets for our advertisers through crossplatform digital media channels.

3) Assist clients with their needs in media, programmatic media, native ads, other ad specifications and creative materials

4) Ensure transactions and billings are properly recorded and follow up client payments

5) Consolidate regular sales reports with the local sales teams

6) Monitor ongoing client’s social and digital media campaigns

7) Act as liaison with other external marketing and media resources

8) Provide consulting services and best practices to clients.

9) Provide timely feedback to sales teams on effectiveness of their campaigns.

Job Requirements :-

1) Extremely detail oriented, with the ability to manage multiple projects simultaneously

2) Good verbal, written and presentation skills in English.

3) Willing to work in a fast paced, constantly evolving team environment with multiple digital and social media platforms.

4) Ability and desire to interface with top media owners and customers on high profile accounts.

5) Strong computing with Microsoft office skills and being internet savvy is essential.

6) Working knowledge of basic HTML would be a plus

7) Experience in some media

8) Self-motivated, able to multitask and think on the feet in a fast-pace environment.

9) Possess excellent oral, written and interpersonal skills.

10) Proactive, understand the sense of urgency and able to prioritize tasks on hand.

11) This is an entry level position

Key Skills for the role :

1) Have a well-rounded experience of digital media/creative activities, channels and tools, including:

o Media Planning

o Social Media & Mobile Advertising

o Some knowledge of Website Build/Strategy/ HTML/Scripts

o Search Engine Marketing (SEM)

2) Possess experience of managing business accounts will be vital for this role.

looking for an EXECUTIVE MANAGER who will be in charge of overseeing work duty of all the Operations team members, with the overall objective of achieving top-rated performance.

Leading a team in day-to-day transportation operations duties, ranging from scheduling and route planning to driver and sub-contractor management.

Well-versed in all requisite functions of bus operations, including day-to-day scheduling and trip listings, as well as coordinating of all routes plied under Westpoint's netwok, management of all vehicular safety matters, customer service management (including reports and response management), and management of all company and third-party subcontractor drivers

Able to plan for workload distribution, headcount, and career progression for team members & Optimising company processes

Improving company's service and safety standards

Furthering customers relationship with the company

Job Title: Manager, Marketing Automation / Special Projects, Customer Lifecycle Management

Manager, Marketing Automation / Special Projects

This role encompasses to bring up a full stack marketing automation system which can execute automated and manual campaigns for segmented and mass market customers to drive retention and churn management, upsell and cross sell initiatives to meet monthly and yearly target KPIs including MA business case.

Key Accountabilities:

• Utilize HCL Unica's advanced capabilities to design and implement marketing campaigns tailored for diverse customer segments.
• Collaborate with cross-functional teams to ensure campaigns are aligned with overall business objectives and customers insights.
• Leverage HCL Unica's analytics and segmentation tools to gain insights into customer behavior and preferences.
• Design campaigns that deliver personalized and relevant content to customers, enhancing their overall experience with StarHub.
• Drive targeted marketing initiatives using HCL Unica to nurture customers across different stages of their journey, from acquisition to retention.
• Analyze campaign results to identify opportunities for further personalization and optimization.
• Stay updated with the latest features and updates of HCL Unica to ensure the platform is being utilized to its fullest potential.
• Regularly review campaign performance metrics and adjust strategies based on data-driven insights.
• Ensure seamless integration of HCL Unica with other marketing tools and platforms within StarHub.
• Provide training sessions and workshops for the campaign team on HCL Unica functionalities, ensuring the team is well-equipped to execute campaigns effectively.
• Share best practices and insights with the team to foster a culture of continuous learning and innovation.
• Serve as the primary point of contact for all HCL Unica-related queries, issues, and enhancements.
• Regularly communicate with stakeholders to gather feedback and ensure campaigns align with customer expectations and business goals.

Qualifications

• Degree in Management, Computing, technology or a closely related field
• Minimum 8-10 years work experience, at least 5 years in telco/service industry managing Campaign operations
• Proficient in new product development, Digital transformation and Marketing Automations projects implementation
• Good working knowledge with relational database, Unica, Tableau as well as SQL
• Ability to work independently as well as in a team in a fast-paced environment.
• Strong analytical, problem-solving and communication skills.
• Excellent interpersonal skills
• Good vendor management skills

Lo Hong Ka’s pioneering and innovative approach in products developments is fast gaining recognition from industry experts and consumers. To date, Lo Hong Ka has received numerous prestigious awards across the region including 2002 Enterprise 50 Award in Malaysia, 2004 Hong Kong Superbrands Award and The 1999 Taiwan Consumer Association’s Excellent Award, just to name a few. Lo Hong Ka had also received certification of, HACCP, and GMP.

We are expanding our business in Singapore; With the current 2 outlets across the island in Singapore. Plaza Sing and Paragon. We are seeking talented candidates to join us to built a fast growing Company together.

As an Accounts cum Admin , you will need to :

1. Assists in the daily operations of Accounting (AP & AR) /Admin functions.
2. Keeping track on outlets banking records, ensure cash sales is bank in on daily basis
3. Focus and responsible for coordination/ management of invoices, outstanding payment. Ensure the financial data is captured in a timely and accurate manner.
4. Manage employee reimbursements.
5. Taking charge of stationery and pantry order
6. Assist HR in keeping track on Medical Reimbursement and entitlement
7. Other ad-hoc duties as assigned.
8. General Admin Duties

Requirements:

1. Minimum Diploma or other Professional Accounting Certificates or its equivalent.
2. Minimum 1 year of relevant working experience.
3. Proficiency in MS Office (Word, Excel, Power Point).
4. Hands-on, organized, self-driven and detailed oriented.
5. Able to multitask in a fast-paced working environment.

Job description

Your primary task will be to inspect and assess the condition of cargo (including pre/post loading, damage assessment), inspect merchant vessels and other operating maritime assets to assess/quantify damage/losses).

Qualifications and skills

• At least 3 years of experience in ship or cargo survey (inspection)/hull survey, we prefer a certified ship/ cargo surveyor and/or relevant training certificate
• Proficiency in English commensurate with the scope of classification, statutory certification, hull and P&I damage handling.
• preferably certificates for marine casualty investigation or equivalent training.
• Knowledge of commercial shipping practises such as ISM/ISPS/MLC code, ship audit etc.
• Knowledge of marine insurance terms and conditions such as ITC clause, etc.

Responsibilities

• Acts as a professional specialist for the organisation in the application of relevant rules, regulations, requirements, concepts, principles and processes;
• Prepares technically accurate and timely reports of inspections and surveys carried out;
• Maintains organised and up-to-date survey files in his/her area of responsibility;
• Actively keeps abreast of new work methods and developments affecting the technical area of assigned area of responsibility and makes recommendations for changes in survey processes and safety programmes when warranted by these developments;
• Recommends new solutions to problems encountered and makes changes to work methods and procedures as required;
• Plans, schedules, and coordinates various phases of survey work and monitors the quality of work performed.
• Conducts surveys as requested by the customer and may be required to travel to the vessel/cargo location at short notice.
• coordinates with other stakeholders during the survey on board to reach consensus.

Education

Bachelor’s degree

Preferably hold the COC (Certificate of Competency) of a Merchant Ship Officer as 2/O (2nd Officer) or 2/E (2nd Engineer) or higher.

Responsibilities

• Handle month-end closing in co-ordination with outsourced Shared Service Centre
• Perform daily accounting duties for both Account Receivable and Accounts Payable
• Handle inter-company transactions and accounts reconciliation
• Prepare monthly financial schedule and reporting
• Prepare weekly / monthly cash flow forecast
• Handle inventory control and management
• Assist in periodic stock take and maintain Fixed Asset Register
• Assist in year-end audit and tax computation
• Support ad-hoc projects / tasks as assigned

Requirements

• Diploma or above in accountancy with LCCI or related accounting knowledge
• A minimum of 1 / 2 years of relevant working experience in commercial sectors, experience gained in MNC or food & beverages industry is preferable
• Good interpersonal and communication skill
• Ability to work independently and positive working attitude;
• Able to meet reporting deadlines and work under pressure;
• Proficient in MS Office applications with excellent skill using Excel
• Good knowledge in Dynamics NAV would be advantageous.
• Immediate availability is highly preferred
• Candidate with more experience and qualifications will be considered as Senior Accounts Executive

Job Duties:

• Provide support to customer queries/ feedback on products, services and prevailing promotions.
• Facilitate access for customer to their safe deposit box
• Onboarding and Offboarding of customers including handling of payments
• Handle ad hoc duties as and when required

Job Requirements:

• Pleasant and cheerful personality
• Computer literacy (Microsoft words, excel, outlet). SAP knowledge will be advantageous
• Willing to perform overtime ,weekends and public holidays
• Candidates with customer service experience will be considered favorably

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

• Plan, supervise and deliver the program in accordance with program curriculum, centre policies and procedures, regulations and guidelines in the day-to-day operation of an early childhood development centre.
  
• Prepare and implement developmentally appropriate practices and age-appropriate teaching aids.
  
• Participate in staff meetings, centre activities, and staff development.
  
• Keep records of children’s progress and address children’s educational and developmental needs individually.
  
• Develop written plans to promote each child’s growth and development.
  
• Complete the progress reports of children for each semester and prepare a developmental portfolio for every child.
  
• Maintain a well-organized, safe and attractive classroom environment conducive to the optimal growth and development of children.
  
• Develop a positive relationship with each child and promote the development of self-esteem and self-discipline.
  
• Assist the Lead Teacher in planning and implementing the daily program of activities based on principles of child development and in accordance with the program’s curriculum.
  
• Establish a positive relationship with each child’s family and share information about the child’s day at the Centre.
  
• Assist English lead teacher in conducting staff/parent conferences.
  
• Responsible for assisting Centre Leader and Lead Teacher in implementing parent involvement activities.
  
• Perform other duties as required or assigned by the Management.
  

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

We’re looking for a Customer Support Segment Owner to lead the High Value Business and Platform Customer Support team!

Your Mission:

Your mission is to design, build and operate the customer service journey for our High Value Business and platform customers globally. You will be responsible for the operational delivery to this High Value segment, doing all that is needed to ensure the segment has world class support. In this role, you will have the opportunity to build a full service model, to lead real change and, ultimately, to make an impact across the global portfolio of High Value business and platform customers.

Success in this role is measured by resolution, retention of High Value customers & SLA adherence (as well as other metrics). Therefore, the content of the role is dynamic and you will iterate the operating model for the segment in accordance to customer experience metrics and feedback in order to create and deliver best in class service.

In this role you will have to work closely with all teams in CS, and with two non-CS “partners in crime”:

• the Support Product teams, who take care of the Technology solutions for Agents and for the Customers who need support, and also provides deep expertise on analytics
• the other Servicing Operations teams e.g. KYC, to ensure the end to end customer journey is consistent no matter what team is helping them.

Therefore, it is critical in this role to be very comfortable operating transversally, cutting across CS, KYC and Fincrime teams, Product teams, Design, Engineering, WFM, QA etc. It is crucial to be comfortable engaging, influencing and aligning with stakeholders across the company. Furthermore to be process driven, detail focussed and data minded in decisions - with the customer at the heart of all decision making.

Here’s how you’ll be contributing to the team:

• You'll partner directly with the Servicing teams, building key elements of the high value experience, through service design, operational deployment, self-serve support, channels offered, support tooling, workflow management, related ops processes, operational reporting, AI automation. You'll ensure that the solutions built are viable for global customers and are operationalized within our CS teams.
• You’ll be meaningfully moving metrics including case resolution time, % first time resolution, cSAT/Customer Effort Score and our CS cost per transfer as we establish potential pricing models.
• You will work with our Support leadership and product counterparts to build a scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialization and cost modeling while ensuring an impactful product quality feedback loop.
• You will be working cross functionally with business servicing teams around the world to ensure they each have the operational infrastructure to deliver top service to our highest value customers.

This role will give you the opportunity to:

• Solve a truly global challenge - our astonishing growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be a global leader - as a key part of our global support leadership team you’ll be helping us improve how we do operations, how we develop our people and how we scale globally
• Interact at senior leadership levels across Operations, Product and Business

A bit about you:

Must have:

• You have significant and deep operational experience in Operations or Customer Support (at least 5-7 years)
• You’re not content with the status quo but constantly seek to raise the bar in how we deliver for our customers.
• Leadership in Customer Support: Successful track record in operational leadership roles within the FinTech, Financial Services or Technology industries, working with people and processes as well as products. Demonstrated ability to execute at very high level in a variety of Customer Support-type contexts
• Experience working tightly with Product teams: Track record of working in a product-driven company, in true partnership with Product teams to build the right solutions to the right Support problems.
• Analytical & data driven: Able to build and execute against KPI's and enhance SLAs. Uses data to find insights and solve complex problems.

Great to have:

• Ideally a Singaporean Citizen or Permanent Resident of Singapore
• Transformation: Have led a transformation / optimization of customer operation function(s). Ideally including operating model changes, service design, process automation.
• Scale and multiculturality: Significant experience leading large teams in a multinational setting, across multiple regions and timezones.

Key benefits:

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.

Job Description
GNOC Network Specialist/Associate – Global OperationsVisa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:If you think you could support Visa as an GNOC Network Specialist/Associate we want to hear from you – together, let’s make Visa a great place to work.

The Work itself:As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential FunctionsThe Skills You Bring:Understanding of customer topology and potential work-around scenarios to mitigate client impact.
Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.
Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.
Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.
Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.
Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.
In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications
Basic Qualifications

• Must have a High School diploma or equivalent or relevant work experience

Preferred Qualifications

• Sound understanding and working knowledge of routing protocols such as BGP, EIGRP, IS-IS and OSPF.
• Good working knowledge on Cisco 65xx/72xx/76xx, Nexus 5k/7k & FEX, Arista switches, Bluecoat proxy, F5 LTM & GTM, Juniper, Silver Peak.
• Good Knowledge of SolarWinds, Netcool, or other fault monitoring toolsets
• Good Knowledge of ServiceNow or other incident and change management tools.
• Broad knowledge and background on TCP/IP, MPLS, WAN, LAN SDWAN and Cloud technologies.
• Good Knowledge of datacenters and wide-area-network routing/switching, tunneling, security operations/Network Design or engineering, MPLS and Ethernet carrier transports
• Ability to interpret firewall logs and look for specific permission or denial of a source IPs to a specific destination in support of troubleshooting.
• Experience on Packet analyser, Network discovery Tools like Thousand Eyes, Netbrain, Wireshark.
• GO On-site Flex working model.
• Basic load balancer knowledge.
• Previous experience in Network Operations.
• Excellent verbal/written communication, organisational skills, ability to prioritise a constantly changing workload. Interpersonal skills and ability to excel as part of a team.
• MS Office suite proficiency.
• Preferred: Bachelor’s degree or equivalent experience
Preferred: ITIL certification
• Preferred: Cisco CCNA, Juniper JNCIA, AWS, Silver Peak.
• Desirable: Any experience of network automation especially toolsets such as Python or Ansible

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Comfort Design is the leading furniture supplier in Singapore, specialising in the supply of chairs and tables to restaurants, offices, schools, as well as to homeowners.

If you are passionate about what you do and is looking for a dynamic company, come join us.

To know more about us, please check out:

www.comfortfurniture.com.sg

www.facebook.com/comfortdesignfurni

Receptionist cum Marketing Admin

(Singapore – Eunos/Paya Lebar)

Responsibilities:

• Greet Visitors: Create a positive first impression by warmly welcoming customers and directing them to the appropriate person.
• Answer Phone Calls: Handle incoming calls, direct calls to the right individuals, and take messages when necessary. Maintain a courteous and professional phone demeanor.
• Handling Customer Inquiries: Respond to inquiries from customers courteously and promptly. Escalate issues to the appropriate personnel if needed.
• Monitor Social Platforms: Regularly check and monitor the company's Facebook and Instagram accounts for customer inquiries.
• Assist with Marketing Tasks: Update Website - product entries are added, modified or removed as required.
• Daily Drop-Off of Letters
• Upkeep the Reception Area

Requirements:

• Minimum educational level: N-Levels

• Minimal 1-year work experience in reception duties

• Ability to start work immediately or in short notice will be an advantage

• 5.5day work week with an additional Saturday off-day per month.

• Only Singaporeans

Benefits

· Competitive salary and attractive year-end bonus (up to 3 months)

· No OT needed

· Fantastic coworkers

· Bosses who listen and respect

· Conducive workplace environment

• Plan, supervise and deliver the program in accordance with program curriculum, centre policies and procedures, regulations and guidelines in the day-to-day operation of an early childhood development centre.
  
• Prepare and implement developmentally appropriate practices and age-appropriate teaching aids.
  
• Participate in staff meetings, centre activities, and staff development.
  
• Keep records of children’s progress and address children’s educational and developmental needs individually.
  
• Develop written plans to promote each child’s growth and development.
  
• Complete the progress reports of children for each semester and prepare a developmental portfolio for every child.
  
• Maintain a well-organized, safe and attractive classroom environment conducive to the optimal growth and development of children.
  
• Develop a positive relationship with each child and promote the development of self-esteem and self-discipline.
  
• Assist the Lead Teacher in planning and implementing the daily program of activities based on principles of child development and in accordance with the program’s curriculum.
  
• Establish a positive relationship with each child’s family and share information about the child’s day at the Centre.
  
• Assist Lead Teacher in conducting staff/parent conferences.
  
• Responsible for assisting Centre Leader and Lead Teacher in implementing parent involvement activities.
  
• Perform other duties as required or assigned by the Management.
  

Benefits:

• Basic up $2500 - $3000
• AWS + min 2months Bonus
• Central
• 5day work week

Job Scope:

• Handle walk-in customer
• Understand customer needs and provide solution
• Answer phone call, reply email, reply live chat
• Provide advice to customer in a timely and professional manner
• Assist in generating daily, weekly and monthly reports as and when required
• Ad-hoc work assigned

Job Requirement:

• Relevant experience is advantage
• Able to commit retail hour
• Entry level is welcome, training will be provided

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)