Total 6,863 Customer Service job vacancies in SG-Citi-Changi Business Park

• Position: Service Captain
• Salary: $2,500-$3,300
• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: near Esplanade mrt

Interested applicants can also send your resume to WA:+65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Position: Operation Manager
Location: Yew Tee
Working days and hours: 5 Days 9am - 6pm
Salary: $4,000- $5,000

Interested applicants can also send your resume to

WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts Requirements and skills
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management

Responsibilities

• Field service management (FSM )role experience
• Experience budgeting and forecasting
• Degree in Business, Operations Management or related field

Overview:

We are seeking a professional and organized Office Receptionist to join our client in the financial industry. The ideal candidate will serve as the first point of contact for the company and provide essential administrative support across the organization. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Front Desk Management: Greet and welcome visitors, clients, and employees with a professional and courteous demeanor.
  Answer, screen, and direct phone calls to the appropriate departments.
  Handle inquiries and provide information about the company to the public, clients, and employees.
  
• Administrative Support: Manage incoming and outgoing mail, packages, and deliveries.
  Maintain a tidy and organized reception area.
  Schedule and coordinate meetings, appointments, and conference room bookings.
  Assist with administrative tasks such as data entry, filing, and document management.
  
• Visitor Coordination: Ensure all visitors sign in and are provided with visitor badges.
  Notify employees of visitor arrivals and direct visitors to the appropriate locations.
  Manage visitor logbooks and maintain security protocols for visitors.
  
• Office Supplies and Inventory: Monitor and maintain office supplies inventory.
  Place orders for office supplies and ensure timely restocking.
  Manage and organize supply storage areas.
  
• Communication and Collaboration: Liaise with internal departments to ensure effective communication and coordination.
  Assist in the planning and execution of company events and meetings.
  Provide support to the HR and Operations teams as needed.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as a receptionist, front office representative, or similar role in the financial industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to maintain confidentiality and handle sensitive information.

Working Conditions:

• Full-time position, Monday to Friday.
• Office environment with standard business hours.
• May require occasional overtime for special projects or events.

If you are a dedicated and detail-oriented individual with a passion for providing exceptional administrative support, we encourage you to apply for this position. Join our client’s team and contribute to their success in the financial industry.

Agency Licence No: 24C2276 / Staff Registration No: R1655301C

Principle Partners specializes in executive search for Asset Management, Hedge Funds, Private Equity and Technology Companies in Asia.

Service Captain

Salary: $2,500-$3,300
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Bugis area

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Requirements/Skillsets
Recent experience in working with Java J2EE applications
Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
Experience in programming languages such as JAVA/J2EE.
Experience in Unix commands , SQL queries
Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
Exposure to banking industry is a plus
Dynamic individual with thirst to learn
Strong team player with excellent inter-personal skills
Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.

Requirements

Must be graduate from IT or Computer Science
Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
Need to have eagerness to learn and perform with committment
Candidates must have good experiences in SQL and at least basic experiences in Linux.

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.

Job Responsibilities

• Responsible for the handling and receiving of all inventories from loading dock to main store
• Responsible for ensuring that all minibar trolleys are fully stocked prior to operations.
• Responsible for the recording of expiry dates for all inventories received
• Collating of all expired items from the towers
• Responsible for the ad-hoc service request from operational team / Minibar controller.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes

Experience

• Minimum 1 year in a guest service / guest contact / food and beverage/ logistics role preferably in a hospitality organization

Competencies

• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

Pet Groomer

Working days: 6 days (Monday closed)
Working hours: 11:30am-8:00pm (Weekdays) ; 10:00am -8:00pm (Weekends)
Salary: Basic $1700 - $2300 + OT + Commission (Gross up to 3000)
Address: Choa Chu Kang Ave

Responsibilities:
-Styling of dog’s fur
-Shower, brushing and drying of dog
-Cleaning of ears and buffing of nails
-Taking care and ensuring the health and safety of the dogs on premises
-Answering of the phone
-Taking down appointments
-Handing customer enquiries
-Selling products
-Overall cleanliness of the shop and products on display
-Involves the cleaning of poop and mopping of urine
-Cleaning of dog cages
-Sweeping the floor
-Clearing of rubbish
-Washing and drying towels
-Walking the dogs

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The Service Management Delivery Lead provides expert knowledge to deliver activities across the business cycle phases: sell, build, run. Commencing with customer engagement and identifying business growth opportunities based on the customer needs and capabilities. Creates a commercially viable business case, overseeing the transition of business cycle phases into BAU and ensuring the service is delivered as per agreed SLAs and KPls through regular reporting and formal updates. The Service Management Delivery Lead focusses on activities related to delivery of continuous improvement of the customer service, managed via service improvement and service development plans. Also focusses on managing the customer relationship to ensure they receive the contracted service to the standard required throughout the contract term. Typically reports to the Senior Service Management Delivery Manager.

• Assists, advises and executes processes and activities for the financial governance of the internal customer portfolio including charging and budgeting of respective services (ensuring consistency of the final recharge values signed with the customer);
• Drives and maintains the identification of the business growth opportunities and creation of opportunities pipeline;
• Drives the delivery of continuous improvement for the customer service, managed via Service Improvement plans;
• Builds strong relations and works closely with customers, Sales and Customer Operations teams, outsourced providers and partner organisations to ensure the service standards to the customer;
• Manages the process of service reporting, trending and presentation at service reviews;
• Uses best practice knowledge to manage the preparation and sign off of the business case relating to the service, coordinating with Sales Management colleagues on the end-to-end bid management cycle;
• Understands the needs and supports the service management and delivery procedures and concepts through extensive experience;
• Receives and manages service escalations and manages the customer improvement plans to ensure customer satisfaction;
• Ensures client service experience is forefront of activities;
• Ensures Vodafone delivers the value it has contracted to provide the customer through regular Service Reviews;
• May provide informal guidance to junior staff.

Who We're Looking For:

We are looking for a Patient Service Associate who will work with our Operations and Management team to ensure efficient clinic operations and excellent customer service.

Job Highlights:

• Friendly working environment
• 5-day work week (Monday to Friday)
• The clinic is a few minutes sheltered walk from Tanjong Pagar MRT
• Competitive salary
• Opportunity for growth and development

Your role:

• Handle patient registration, scheduling of appointments, and billing and payment collection.
• Respond to, and follow up on, customers’ inquiries over phone, email and messaging
• Process payments and invoices
• Arrange for deliveries of medications and other goods sold
• Provide other ad-hoc frontline support for customers e.g. usher patients, assist customers with account access on mobile devices
• Assist the Clinic and Operations Manager to ensure smooth clinic and company operations

Requirements:

• Polytechnic Diploma,Higher NITEC or NITEC qualification
• Computer literate
• At least 2 years’ working experience
• Able to multi-task and prioritise tasks under tight deadlines
• Customer-oriented and enjoy interacting with customers through various channels of communication
• Meticulous and detail-oriented
• Effective follow-up skills
• Able to work independently as well as in a team
• Excellent communication skills
• Experience in healthcare, biomedical sciences, operations and/or customer service will be advantageous

About NOVI

NOVI Health is a fast-growing health tech start-up based in Singapore reimagining the way care for chronic disease is delivered.

Run by a team of dynamic individuals with a passion to improve healthcare, we're positively changing the way healthcare is delivered by integrating traditional medical practice with consumer tech – providing a full-stack health solution that combines medical care, fitness and diet coaching, together with continuous glucose monitoring and support.

Job Overview:

CFS is seeking a highly motivated, organised, and self-starting individual to join our organisation as a key member of the CAP team with a responsibility to lead the insights, impact and advisory functions of the team.

The ideal candidate should have a proven track record in managing, contributing to and communicating findings of research projects. He/she should be a fast worker and have excellent research, writing/editing and trend analysis skills. The candidate will have ample opportunities to work on research and evaluation projects in areas such as support for lower-income families, sustainability, social mobility, employment-support as well as health and care issues in an ageing society. Domain expertise in one or more of these areas will be a definite advantage, as will technical skills and/or experience in quantitative and qualitative research methods and impact evaluation. Come join us in the journey to create more evidence-informed philanthropic products and programmes to create a stronger and more inclusive Singapore!

Duties & Responsibilities:

• Guide junior members of the team to do continuous background research on Singapore’s evolving unmet needs landscape, and oversee donor and stakeholder value proposition decks, which, in turn, will inform CFS’s philanthropic programmes and practices
• Distil, edit and communicate actionable insights from in-house and external research reports/surveys in a clear, concise and compelling manner to non-research audiences
• Lead the evaluation and impact measurement practice within CAP
• Scope actionable external research and insights projects that align with CFS’s philanthropy philosophy and grant-making goals
• Work with external researchers, where necessary, to design and execute qualitative and quantitative studies that address key questions on unmet needs and challenges
• Partner with cross-functional teams to ensure that research insights are integrated into decision-making at all levels of donor engagement and grant-making
• Stay up to date with latest sector trends, and share knowledge with the team on an ongoing basis

Qualifications and Skills Requirements:

• Strong writing and editing skills – must be able to write and speak clearly, and deliver research content clearly to non-research audiences.
• Post-graduate qualifications in a research, social sciences or sustainability-related field or evidence of equivalent experience.
• Domain knowledge/expertise on economic, social, health and care needs in Singapore, or sustainability issues and/or the philanthropy sector.
• Ability to review and critically appraise data and empirical literature and construct theories of change
• Strong interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners.
• Ability to work under own initiative in a fast-paced environment with a proactive approach to problem solving.
• Skills and experience in evaluating the outcomes of community-based philanthropic or Government intervention programmes.
• Excellent Microsoft Office skills
• Skills in other visualisation, research and analysis software will be an advantage
• Experience in writing/editing a range of content – for example donor impact reports, thematic reviews, articles, blogs etc.

We regret that only shortlisted applicants will be notified

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Title: Senior Marketing Manager

Job Duties:

1. Combine the candidate's previous years of sales, marketing experience to lead the sales and marketing team to develop marketing, product line and customer penetration strategies to achieve the company's market objectivesa.

2. Drive the marketing activities to develop sales target and sales plan, achieve sales target, maintain and develop customers.

3. Developing and implementing business plans to improve cost-efficiency.

4. Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

Requirement

1. Engagement the same role in Beauty and Personal Care for least 3 years.

2. Well know and understand the industry

3. Wiiling to travelling in and out of singapore.

4.6 Well being and pressure handling.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Summary:

We are seeking a highly motivated and results-driven person to join our team. In this role, you will work closely with our sales team to develop and execute sales strategies that drive revenue growth and expand our customer base.

Job Description:

1. Execute sales data analysis and accurately identify discrepancies between business practices and policies/rules/strategies.
2. Partner with the regional sales leader in the day-to-day running of the business. Assist the Regional sales leader, sales managers to be accountable for achieving revenue.
3. Support business reviews, including weekly, monthly, and quarterly forecast process, using pipeline analysis, data validation, and identify gaps and actions required.
4. Schedule and coordinate meetings, prepare reports and presentation, handle changes in schedule
5. Any other duties as assigned

Job Requirement:

• Bachelor's degree or above in an electronics-related field.
• Familiar with salesforce
• Minimum three year business experience in sales coordination or operations
• Preference for candidates with experience in the computing industry, internet sector, and frontline customer expansion and sales.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PRIT

EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

We offer you a wanderlust career where you’ll get to work and travel around the world (at the same time)!. You’ll also get to meet people from all walks of life in your line of duty, as well as experience new cultural exchanges anywhere you fly!

As if that’s not awesome enough, there is unlimited discounted staff travel perks to sweeten the deal for those looking to check off their travel bucket list!

Why be Scootees?

Let your sparkly dreams and wanderlust-filled heart take off when you join Scoot as cabin crew! Our Scootees don’t just fly; they are passionate about creating one-of-a-kind fun and quirky Scoot experience on board with their inflight hospitality while maintaining safety at every altitude.

Here, you will find your community of warm and inclusive teammates, made up of enthusiastic individuals from all walks of life, all with a deep passion for flying. Based in sunny and cosmopolitan Singapore, it's your perfect gateway to experiencing new destinations and cultural exchanges!

Kickstart your Scootee journey with an initial 3-year contract and the potential for additional contracts based on your performance. Enjoy a competitive monthly gross salary of around S$3,600* and unlimited staff travel perks for your family and friends so you can turn your wanderlust dreams into reality—at a fraction of the cost!

As if that’s not awesome enough, for our Singaporeans and PR folks, you’ll get to enjoy a S$4,000 sign-on bonus* and a contract renewal bonus* in addition to our yearly performance bonus!

If you are interested in our overseas Assessment Centre, you may want to consider visiting the other job postings on our career page.

Your responsibilities as Scootees

Your primary duty is to keep our passengers safe at every altitude. Working together as a team, you will also be responsible for delivering exceptional service and adding a vibrant touch to every flight. By maintaining up-to-date knowledge on all areas of duty, you are all set to impress and contribute to every enjoyable travel experience!

Ready to Soar? Here’s what to expect during training!

To get you Scoot-ready, you will undergo a 2-month training programme upon joining. Topics include:

• Safety emergency drills
• Door operation
• Fire fighting
• First aid
• Grooming
• Scootitude
• Passenger handling
• Inflight sales procedures

Go Scootin’ with us as Scootees today!

• You are 18 years old and above.
• You meet the min. height requirement of at least 1.58m for females and 1.65m for males to carry out safety and emergency procedures onboard.
• You have min. qualification of 3 GCE ‘O’ level subject passes (including English) or 5 GCE ‘N(A)’ / ‘N(T)’ level subject passes (including English), 3 SPM subject passes certification including English with a Grade C and above.
• You are able to work on a rostered schedule including weekends and public holidays.
• You are medically fit to perform the role of a cabin crew.
• You believe in delivering exceptional service.
• You embody team spirit and are ultimate team player.
• You handle situations with flexibility and excellence while maintaining safety.

Whether you are fresh out of school or a seasoned pro from any industry, come take to the skies with us!

Hurry, Apply with Us Now!

Only shortlisted candidates will be invited to our Assessment Centre!

Successful candidates must be able to commence employment with us within two months from the date of assessment centre. ​

*Terms & conditions apply

Please apply via the following link:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

Responsibilities:

• Handle daily operations independently
• Responsible for all shipping documents (transport, documentations, booking with shipping line and preparing Bill of Lading documentations)
• Daily liaising with oversea counterparts, local sales and operation teams on delivery and logistics issues
• Key in cargo details and ensure payment from suppliers and customers are input into the computer system
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time
• Coordinate and communicate customer’s requirements and provide timely proposals and solutions to customers
• Quotations
• Handle customer’s complaint or issue, if any
• Any other duties assigned by Management

Requirements:

• Good communication and inter-personal skills
• Proficiency in MS office suites
• Min 3 years of related work experience in freight forwarding/logistics industry
• Familiar with import/export permit declaration and cargo clearance procedures
• Meticulous, multitask, organized and adopt a careful work approach
• Able to start work immediate or on short notice

**Work Location: CHANGI AIRFREIGHT CENTRE

Customer Marketing Manager

Our client is a global leading SAAS company, and this is a new role where you will be involved in engaging clients at a high level through marketing and events.

This role is unique, with a blend of customer success, client services and marketing responsibilities. If you are creative in your client approach, and with how you engage customers, this could be a great opportunity for you.

Please note this is reporting globally.

*6 month contract to start with the intention to turn perm.

Key Responsibilities

• Reporting to the Global Renewals Manager, you will be managing customer success on virtual and in-person events in the region.
• Collaborating with the team efficiently and coordinating with different countries on the speakers, schedule, and promotions.
• Coordinate regionally to integrate the marketing activities within Customer Success and Adoption.
• Manage communication releases and upgrade activities including loyalty and partner initiatives.
• Construct metrics and business reviews in the region on a quarterly basis.

Experience:

• A minimum of 3-5 years experience in a client facing role within the SAAS industry.
• Prior experience in events management and email marketing is a MUST.
• Strong project management skills and ability to manage multiple deadlines.
• Strong problem solving, critical thinking and analytics skills with a passion for data.
• Experience in email marketing or marketing campaigns is a PLUS.
• You will be an excellent communicator with good written & presentation skills.
• Be a Self-starter with initiative and attention to detail.

If this role interest you and you have what it takes, apply now!

EA License No.: R1326872

Agency License No.: 11C4388

Achievers Dream Learning Centre recognizes the influential role of social media in shaping trends and connecting with audiences. As a TikTok Content Creator, you will play a key role in our social media strategy, working to enhance brand awareness, engagement, and the creation of viral content.

Responsibilities:

• Conceptualize and craft engaging, original short-form video content for TikTok that aligns with the brand's voice and objectives.
• Stay abreast of TikTok trends, challenges, and cultural moments to seamlessly integrate relevant and timely content into our social media strategy.
• Execute end-to-end video production, encompassing filming, editing, sound design, and visual effects, ensuring the delivery of engaging content.
• Experiment with diverse video styles, techniques, and formats to maintain content freshness and appeal to a broad audience.
• Actively engage with TikTok followers, monitor comments and trends, fostering a sense of community and driving meaningful interactions.
• Analyze video performance metrics and insights, adapting content strategies to boost engagement and facilitate growth.

Requirements:

• Demonstrated track record of TikTok Content Creation, supported by a portfolio showcasing your ability to generate viral content.
• In-depth understanding of TikTok's platform, trends, challenges, and its unique community culture.
• Proficiency in video editing software and creative tools to produce visually appealing and well-edited content.
• Strong visual and storytelling skills, exhibiting an eye for detail and an ability to capture attention quickly.
• Capacity to thrive in a fast-paced environment, managing multiple projects and meeting tight deadlines without compromising quality.
• Excellent communication skills for effective collaboration with team members and engaging with the TikTok audience.

Working hours: Mondays to Fridays, 12:30pm to 9:00pm

We look forward to meeting you!

• Office Location: Yishun Industrial Street / Travel Customer Site
• Working Hours: 8:30 am–5:30 pm
• Working days: 5.5 Days (Monday to Friday, Saturday half day)
• Salary: $1600 - $2000

Responsibilities:

• Installs, maintains, and repairs escalator equipment, controls and circuits. Ensures work is in accordance with relevant codes
• Maintains and repairs escalators, and similar equipment’s.
• Troubleshoots and locates malfunction of part by using test equipment.
• Reads and interprets schematics.
• Disassembles defective unit and cleans, repairs or replaces of spare parts.
• Operates escalator to determine power demand and tests power consumption to detect overload factors
• Performs other general building maintenance as needed
• Other ad hoc duties

Requirements:

• Experience in Customer Service (calls and correspondents) environment will be an advantage.
• Possess own transport (Motorbike)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We are disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction. In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities. Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems. A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases. A SAM should be comfortable presenting to all levels, including C-Level stakeholders.

What you get to do in this role:

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape. Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

Qualifications

To be successful in this role, we need someone who has:

The successful candidate will have experience in a high-tech environment, working with companies with large IT organizations utilizing ITIL best practices in complex, global deployments. Your experience should also include a successful track record in support management applying strong project and task-management abilities to meet your customer deliverables. You are a creative problem solver who can lead internal teams in solving a customer issue.

Essential:

• Excellent written and oral communication skills in English language
• Account management experience
• Fundamental understanding of ITSM in large organizations
• Comfortable interacting with all levels of management
• Working knowledge of ITIL incident, problem and release management process and procedures
• Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer
• Ability to work cohesively within a global model
• Broad technical understanding in a cloud software environment
• Have a growth & collaborative mindset

Advantageous:

• Experience with ServiceNow will be considered an advantage
• Experience dealing with technical support teams
• Experience of working in an international environment
• Experience in Project Management capabilities and principles

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Sister Brand:

Also established in 2017, our Math Specialist Tuition Centre specializes in A & E Math education, complementing our commitment to delivering comprehensive educational solutions.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Enrolment Specialist. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Looking for a career that's both fulfilling and challenging?

At Achievers Dream Learning Centre, we're on a mission to help students achieve their dreams, and we're looking for dedicated and self-driven individuals to join our team. With our unique teaching methodology and dedicated teachers, we've touched the lives of over 2,500 students from 90+ schools and supported them in achieving stellar results in Chemistry.

And we're not stopping there!

As a Chemistry Specialist with us, you'll receive comprehensive training and opportunities to learn about the inner workings of running an education business. So join our WOW team at Achievers Dream Learning Centre! We're a dynamic group of professionals committed to delivering quality education and helping students thrive in whatever they seek to achieve in life.

A Chemistry Specialist Trainee / Teacher can look forward to the following initiatives:

• With Achievers Dream, you'll receive comprehensive training to learn the secrets of effective teaching techniques that will make your lessons engaging and loved by your students. As you progress, you can earn a promotion to Chemistry Specialist within just two years and achieve variable performance bonuses based on your potential and performance.
• But that's not all - as a Chemistry Specialist, you'll have a clear career path to Senior Chemistry Specialist. At this level, you can enjoy a competitive compensation package and most importantly, a proper work-life balance.
• If you're an existing MOE Chemistry Teacher looking to switch careers, you can benefit from an accelerated career track, starting from a Chemistry Specialist role, and quickly progressing to a Senior Chemistry role based on your proven value.
• And for those capable of more, Achievers Dream offers a clear career progression to Master Chemistry Specialist, Principal Chemistry Specialist, and beyond, purely based on your merits.
• Join Achievers Dream today and embark on an exciting and rewarding career in Chemistry, where your skills and passion can truly make a difference!

And if you love lab experiments, you will enjoy it in AD as we have a license by the National Environment Agency (NEA) to conduct the widest range of experiments in Singapore!

• Be positioned as One of the Top Chemistry Specialists in Singapore. You can be positioned as a top Chemistry Specialist in Singapore where you are recognized by many students and industry leaders as private education is a niche where students can leave you if they dislike you! And even get your chance to author assessment books and jumpstart your teaching career to the next level!
• Master Achievers Dream’s unique, proprietary “Customized Accelerated Foundation” method of helping students learn Chemistry faster and easier by focusing on building the RIGHT foundations.
• Plus many other awesome training, developmental projects and opportunities!

Responsibilities:

• Assist in the development and teaching of the Primary Science / GCE 'O' / 'N' Level Chemistry / GCE 'A-Level Chemistry / IP or IB (Chemistry) aligned to MOE syllabus using Achievers Dream's ‘Customized Accelerated Foundation’ Teaching Methodology
• Attend ongoing peer-sharing and training sessions for professional growth and development to keep abreast with the latest educational trends and pedagogies related to language teaching
• Collaborate with other team members to implement projects

Pls read the requirements carefully:

• 100% commitment to AD Training Programme: This will be a full-time training opportunity. If you were selected for this position, you cannot be holding another full-time/part-time job or running your own business on the side (…even tuition assignments are not allowed).
• Grow Together with Company for the Next 3-5 years: You are clear that you love to teach but you do not want the admin work and office politics. We are looking for associates who can commit for at least 3 to 5 years.
• Passionate about Chemistry teaching
• Sincere in supporting students wholeheartedly to achieve their fullest potential
• Willingness to be coached in Achievers Dream’s proprietary teaching methodology
• NIE-Trained OR at least a Chemistry Degree or Diploma from a recognised education institute
• Minimum Grade: O-Level Chemistry (A1 / A2) or A-Level Chemistry (B)
• At least 1 year of relevant teaching experience (in tuition centres and/or MOE schools) will be an added advantage
• Entry-level candidates from Polytechnics and Universities are also welcome to apply (Specialised training will be provided)

Why Join Us?

At Achievers Dream, we believe in sharing our success with our Team Members and building our success upon their individual success. As we grow, so do our Team Members. In addition to the challenging, exciting and most importantly, fulfilling work, we offer an outstanding career progression pathway and encourage a healthy work-life balance. Most importantly, we favour ability and attitude over experience and degrees.

If you are ready for a life-transforming career (not just a job) and meet the requirements above, here’s what you need to do next:

• Read the entire website linked to this post (to learn more about our team culture) www.achieversdream.com.sg/career
• Submit your application
• Send in your resume
• Wait for us to contact you for a phone interview and, eventually, a face-to-face interview

We regret that only shortlisted candidates will be contacted.

Let's make a difference together

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303