Total 47,123 Customer Service job vacancies in Singapore

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Job Responsibility :

• Experience with 2-stroke/4-stroke engines
• Encourage adherence to the QEHS system processes.
• Address reported non-conformities by taking remedial action and resolving issues that affect the caliber and delivery of goods and services.
• Offering advice to subordinates who disobey policies and procedures of the firm.
• As needed, lead a group of guys doing site labor.
• Encourage and direct initiatives for ongoing improvement.
• Assist in training new fitters and provide direction to inform others about technology advancements in our portfolio.

Job Highlights:

• Positive Work Environment
• Flexi-Benefits
• On-The-Job Training and Mentoring Provided

Job Description:

We are looking for passionate individuals who are keen to enter the Early Childhood industry under the Career Conversion Programme (CCP) for Preschool Educators. This is a full-time role as a Trainee Teacher in our childcare centre, while being sponsored for the course.

Under the CCP, selected candidates will work as a Trainee Teacher at any one of the YMCA’s Child Development Centres while being sponsored for the course. There would be structured training programme provided which comprises of Synchronous e-learning training and On-the-Job training at the centre. The programme will be conducted over 13 - 16 months duration.

Upon completion of the programme, you will be a qualified trained educator certified by ECDA with the attainment of the WSQ Professional Diploma in Early Childhood Care and Education.

Job Responsibilities:

1. Plan and implement curriculum and programmes.
2. Build stakeholder relationships and partnerships.
3. Manage family and community programmes.
4. Conduct routine caregiving.
5. Uplift professional practice.

Job Requirements:

• No relevant experience is required.
• Must possess local qualification: GCE “O” Levels (5 credits) or Diploma from local polytechnic (with credit in GCE “O” Levels English.
• Passion for working with children.
• Good communication and interpersonal skills.
• Proficient in MS Office (Words, Excel and Powerpoint).
• On-the-job training will be provided.

Working Location Options: Bukit Batok / Bukit Panjang /Toa Payoh / Woodlands

Job scope

• Assist Helpdesk manager in managing day to day operation of Helpdesk and managing client on the daily reporting
• Real Time Monitoring of daily operations to departmental objectives & KPIs are met
• Monitor agent’s weekly performance using available data
• Identify training and development needs of agents to bridge competency gaps.
• Work with trainers and QA to ensure agents are appropriately trained, coached and evaluated
• Ensure team members’ compliance in operations policies and processes
• Provide the necessary leadership/guidance to team members to achieve Contract SLA.
• Lead, motivate and supervise agents to ensure that Customers’ requests are answered promptly, of consistent quality, and in accordance to stipulated performance standards
• Coach and appraise Agents on their daily tasks and achievement of individual and departmental KPIs
• Conduct regular huddles / meetings with agents to ensure that they are kept informed about ongoing changes and updates (eg share important updates like survey participation rate, calls handled the previous day, unique cases so agents are kept updated)
• Ensure all knowledge base (eg. SharePoint/Confluence) for Helpdesk are all up to date
• Evaluate and resolve customer’s complaint and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to source and making recommendations to prevent recurrence.
• Continuously review roster to ensure optimal resource utilization, enhanced productivity, and sufficient coverage of both agents and Team Leads across Helpdesk operational hours
• Promptly alert and escalate potential issues to ensure minimum disruptions to Helpdesk

Job requirements

• Degree or diploma in any discipline.
• With 3 to 5 years of work experience in the call centre environment
• At least 3+ years of leadership experience directly managing others
• Excellent time management skills and motivation to exceed expectations.
• Must be an excellent communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Ability to multi-task
• Good knowledge and understanding of top-class customer experience.
• Passionate about how customer service can contribute to the success of any businesses.
• Proactive and positive in resolving issues.
• Experience with performance metrics
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description & Requirements

Roles & Responsibilities

• Create a sales strategy to provide revenue retention, revenue growth, and new business for your personal client portfolio in order to reach or surpass your personal sales targets and overall organic business growth goals.
• Create and implement client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations, allowing for effective two-way information flow and understanding of where the company can deliver customer value and resolve issues.
• Sets clear objectives for each sales call or meeting; adapts standard materials to deliver engaging presentations to customer decision makers and influencers; asks pertinent questions to gather information, assess the level of interest of customers, and identify and respond to areas requiring additional information or explanation.
• Create a personal network in the business sector and represent the firm to clients and at business sector events. Obtains market knowledge and raises the company's visibility and reputation, as well as its goods, services, and capacity to deliver comprehensive safety solutions.
• Configure product and service solutions, as well as associated contractual conditions, to satisfy the mid- to long-term demands of clients, including input from appropriate internal specialists. Presents the solution to client representatives and negotiates an arrangement within a set of comercial constraints.
• In charge of updating CRM and effectively uses the CRM system to drive sales activity plans and provide timely reports.
• Build strong external customer relationships by collaborating internally and serving as the customer advocate in cross-functional teams

Qualifications:

• 3+ years of experience in a sales manager
• You will have experience of sales within marine industry
• You must be a self-driven professional
• An out of the box thinker capable of being creative
• Experience of fire safety equipment desirable but not essential
• Experienced in Salesforce

Job Descriptions

• Welcome Customers
• Takes Orders during Meals
• Makes Recommendations on meals and beverages
• Serve and do Collection after meals
• Help in Cleaning of Work Areas
• Adheres to Company Rules & Regulations.

Working hours

• 5days
• 10hrs per day (excluding 2 hrs break betweek)

Work Location: Outram/ Bukit Merah

Work Hours: Monday to Thursday 8.30am to 5.30pm Friday 9.00am to 5.30pm ( 45 minutes lunch)

Contract Period: 8 March 2024 to 7 Feb 2025

Job Responsibilities;

a. Typing / printing

b. Data entry work

c. Reception duties

d. Answering telephone calls from teachers, parents and members of the public

e. Data collation of surveys

f. Preparation of refreshements for school event

g. Sorting and delivery for items delivered to the school

h. Attend to students who are unwell / injuried in the sick bay.

i. Assist school staff with binding and lamination works

j.Maintain the school’s stores for office supplies and stationeries

k. Other ad-hoc duties

Job Requirement:

- GCE ‘O’ Level

- Pleasant personality

- Ability to use Office Programmes such as Microsoft Office / Microsoft Excel

- Meticulous personality

- Preferably first-aid trained

EA No: 22C1322 EA Pesonnel: R23115755

We regret that only shortlisted candidates will be notified. Thank you

The role will support new product / process introduction and / or commercial protein biologics processes.

Responsibilities:

• Compile and analyze process data using tools such as excel, minitab
• Verify data in technical reports and spreadsheets
• Consolidate and compare cell culture and purification process manufacturing practices for the purpose of facility fit and identification of area for optimization and alignment across manufacturing sites
• Participate in teams and collaborate cross-functionally with representatives from other functions and sites to support drug substance manufacturing process alignment
• Organize and conduct meetings. Actively creates, generates, and presents data/conclusions at internal and cross functional meetings
• Support authoring of technical protocols and reports
• Support small scale cell culture or purification studies while ensuring safe operation of PD activities in laboratory are followed

About You:

• University Degree in Science related discipline (e.g. chemical engineering, bioprocess engineering, biochemistry, or equivalent experiences)
• Possess basic understanding of biologics and chemical engineering principles.
• Independently motivated but also work well in team environment
• Excellent written and verbal communication

• Planning of ACMV equipment servicing works schedule for project DLP.
• Tracking of ACMV equipment servicing schedules to meet planned schedules.
• Lead and train our teams of technicians in ACMV equipment servicing and repair works.
• Assist to prepare Risk Assessment for break/fix works.
• Assist in application of work permits on site prior to start work.
• Liaise with parts suppliers for costing and lead time and vendors for works support.
• Assist in site location assessment and site visits.
• Assist in troubleshooting and repairs of ACMV equipment
• Degree/Diploma in Mechanical Engineering
• At least 2 to 3 yearsof relevant working experience in ACMV Systems for M&E specifications, installations, and maintenance.
• Strong analytical skill
• Working location - West (transport provided)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Working timing: Any 5.5 days from Mon-Sun

Shifts will be scheduled within 8am to 10pm, total 44 hours per week

Interested applicants, please email your updated CV to [email protected] or WA 86517051 for more information.

Recruiter's Ref Code: #HXT

Position Applied: Clinic Receptionist

EA Personnel No: R24119559

EA Personnel Name: Lau Xin Tong, Evelyn

Company Registration Number: Recruit Express Pte Ltd (99C4599)

My client in the maritime industry is seeking a service technician to support the team.

Job Responsibilities:

· Reporting to Head of Operations

· Work closely with Project Manager

· Responsible for preparations and executive of customers’ project Initiation

· To release to Operation including coordination, system assembly, testing, implementation, execution, control, and completion of specific projects ensuring consistency with company’s strategy, commitments, and goals

· Work closely with the various team to ensure successful implementation of the projects from contract award to system commissioning and delivery to our customers.

Duties:

· Generate bill of material based on the order requirement.

· Work with the Production Manager to ensure all deliverables within the projects, meet required quality level, budgets, and timescale.

· System Assembly, Testing, Shipment, Warehouse and Stock Management

· Coordinate with various departments to resolve customers' queries.

· Provide remote support.

· Attend to assignment according to requirement locally and overseas.

· Carry out in house testing on new products.

· Liaise with contractors and customers to ensure on time delivery of projects.

· Attend Local or Overseas Site Survey

· Attend Local or Overseas Commissioning onboard vessels.

· Prepare report according to Site Survey requirement and post commissioning.

Requirement:

· Diploma/Degree in Electrical, Electronics, Mechanical or equivalent

· Provide technical support to customers.

· Troubleshoot/ isolate faults and repair faults.

· Work on all other ad-hoc tasks as assigned by the Head - Operations from time to time.

- Comfortable in going onboard vessels to do servicing

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

Brief description of the Restaurant

Founded in 2012, the heart and soul of Bitters & Love involves a team of passionate, dedicated individuals, coming together collectively to provide; quality drinks, exceptional service; with a shoulder to cry on or celebrate your promotion with. We are not in the business of just food and drinks, we are in the business of people and relationships. We want to create a community where people gather, make new friends, reconnect and bond over a tipple or two.

Job Descriptions

• Serving customers.
• Clear and turning table.
• Taking orders and cashiering.

Benefits

• Transport provided after midnight shift, tips split end month

Working hours

• Wed - Sat: 12pm - 3pm, 6pm - 12am
• Sun: 11am - 4pm
• mon and tues close

Job Description:

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• ACEY (EY2 certified is also welcome)
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player

Benefits:

• 13 month bonus (AWS)
• Performance Bonus in July and October
• Yearly increment in July
• Medical and Dental benefits

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Tiong Bahru Bakery - Service Crew

5 Day 44 Hours / Work Week

Up to $2,500 Completion Bonus (Terms and Conditions Applied)

Being part of the Spa Esprit Group, there is the opportunity for promotion and growth across the company to our sister restaurant brands or to join our bakery or roastery team. We're passionate to develop our people to create the next generation of leaders by training and promoting from within. We love to take people with no experience who are passionate to learn.

If you want to perfect your service skills this is the perfect place, or if you have aspirations to move into management we can help you take the next step in your career.

Job Responsibilities:

• Operates in the front-of-house operations to take orders
• Sells and serves food items to customers
• Provide positive customer experience
• Facilitate effective communication and engagement at the workplace
• Establish relationships for customer confidence
• Follow food and beverage safety and hygiene policies and procedures
• Interact with and serve guests
• Maintain food and beverage service environment
• Maintain workplace safety and health policies and procedure

Team Benefits

• Amazing career growth and promotion opportunities
• Industry-leading packages
• 5-day 44hours work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• World-class certified coffee, wine, bakery, food and leadership training
• Overseas expansion exposure opportunities
• Meal allowance and amazing coffee for free all day!
• Discount across all SEG brands
• Group D&D and team bonding events
• Team member referral bonus
• Great annual leave

Responsibilities

• Familiar with License Warehouse Custom procedures including able to handle permit declaration
• Liaise with customer on order processing, shipment booking with forwarder, inventory management and others administrative and customer service duties
• Liaise with freight forwarders / transporters on shipment booking, container trucking schedule, arrange courier and local delivery
• Attend to customer request and ensure customer satisfaction
• Ensure proper and timely billing / closing of all jobs in system and forwarded to the Accounting & Finance Department
• Assist to produce regular warehouse reports for management as and when required
• Manages customers complains and claims
• Assist in investigation on shipment failure or quality issue for performance and reporting, and following up to ensure resolution
• Ensure proper filing and documents archiving for audit purpose
• Ensure accurate order fulfilment in accordance with SLA / SOP /response guidelines
• Manages stocks reconciliation and ensure stocks discrepancies resolved in timely manner
• Prepare to undertake new project(s) as part of staff development
• Liaise with Singapore customs for inbound discrepancies and auditing
• Any others adhoc tasks as and when assigned by Assistant Manger

Requirements

• Tertiary or equivalent preferred
• Minimum 1-2 years of experience in 3PL warehouse operations preferably familiar with import and export processes, including different types of permits handling
• Knowledge in Form D and COO handling will be an advantage
• Familiarity with Bonded and Duty-Free products handling
• Knowledge of shipping terms and documents
• Able to multitask include handling of different systems, not limited to WMS and Oracle
• Proficient in Microsoft Office
• Strong command of spoken and written English
• Knowledge in Mandarin is an advantage as officers will be liasing with our Chinese counterparts
• Knowledge on SAP will be an advantage
• Knowledge of Trade first application (Singapore Custom) Qualification will be an advantage
• Only Singapore residents may apply

Working hours: 5 days per week at least 1 weekend (Monday – Sunday)
-9.30am - 6:30pm
-12pm – 9pm
-1:15pm – 9:15pm

Salary: Up to S$3,000 / month

Job Scope:

• Handle systems relating to shopper management and rewards programs.
• Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)
• Handle the administrative and clerical work relating to the events and promotions at the mall.
• Handle mall redemption programs such as vouchers, premiums, and parking
• Assist in customer loyalty programs.
• Assist in collating tenants’ gift voucher reimbursement.
• To assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk.
• This includes efficient allocation of tasks among officers, conflict resolution etc.
• Prepare monthly duty roster and ensure efficient allocation of manpower.
• Coach and mentor other Customer Service Officers in their tasks.

Job Requirements:

• Min. NITEC/ Diploma in any field
• Min. 1-2 years relevant customer service/ Concierge experience

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

A WINE ADVENTURE, WITH GOOD FUNK

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, joined by Beverage Director, Jos Kjer who spearheads the bar’s wine programme.

The name, Le Bon Funk, is an allusion to the “good funk” from living wines—an invitation not to take oneself too seriously. With a tight curation of exciting and accessible wines, complemented by produce-led plates, it’s never fussy, and always tasty here; all in a lively and approachable atmosphere.

The team is looking to expand the Front of House team at Holland Village.

Your responsibilities include:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher, and other cleaning duties

We are looking for:

• A self-starter who is enthusiastic and personable
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant changes and changing guest profiles and preferences
• Team players in an upbeat, fast-paced working environment

We are looking for someone:

• Eager to grow - Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We have always believed in recognition wherever possible. Often, these recognitions come in the form of Monthly Sales Incentives, as well as privileges such as medical and insurance coverage, employee dining discounts across our venues, and birthday celebrations.

Take an inside look at our culture or find out more

instagram.com/tlbg.openarms

https://www.lobehold.com/

Brief description of the Restaurant

Simple yet inspired small-plates. Modern Mediterranean Cuisine

Ranked #63 of Asia's Best Restaurants

Job Descriptions

• Serving customers. Taking orders and cashiering.
• Some knowledgeable in coffees, cocktails & wines.

Working hours

• 5days work week
• Working hours: 11am to 3pm, 6pm to 11pm
• Split shift. Sundays closed & certain PH we are closed.