Total 3,035 Customer Service job vacancies in Singapore River, Central Singapore

• Answer phone calls and assist walk-in customers.
• Prepare daily appointment sheets for service advisors.
• Forward information to the respective department.
• Properly file completed job cards and invoices.
• Archive documents digitally for easy access.

Requirements:

• Minimum NITEC/A Level/Dip holder.
• Customer service oriented.
• Prior working experience in customer service line will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

1. Maintain daily communication and close relationships with customers.

2. Order management for warehouse shipment and drop shipment.

3. Process sales orders and follow up the shipment deliveries.

4. To update changes of orders/shipment schedule timely to customers.

5. Prepare shipping documents.

6. Identifying individual customer demands and improving of the process through cooperation with the team.

7. Solving customer’s query and problems.

8. Handle customer complaints and follow it up until closure.

9. Customer visit if required.

Job Requirement

1. Diploma or above, major in international trade and logistic is preferred.

2. At least 2 years work experience in international trade business

3. Fluent oral and written English

4. Knowledge in SAP will be a benefit.

5. Bilingual of English and Mandarin

Job Scope:

· Assist and support the marketing team in the development and implementation of marketing communications strategies.

· Coordinate with external stakeholders for all creative production/adaptations, ensuring timeliness, accuracy, and adherence to brand guidelines.

· Manage gifting and seasonal samples inventory and logistic coordination.

· Administrative support and daily upkeep of internal trackers, calendars, and work requests.

· Prepare marketing budget sanction form, invoices, and other related documents.

· Other essential administrative duties.

Requirements:

· Min Degree in Marketing

· Excellent written and verbal communication skills.

· Effective coordination, time, and project-management skills.

· Meticulous, organized, and detailed-oriented.

· Fast-learner and resourceful.

· Proficient with the use of Microsoft Office (PowerPoint, Excel).

Jane Lui Jie'en (CEI No.R1104482)

Contact Number:6735 1955

Email: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Job:

• Working in the call centre environment, you will be handling in-coming phone enquiries and complaints from subscribers/public
• Must be able to handle high volume of calls
• Must possess good communications skills and able to communicate with all levels of people
• On Job Training will be provided

The Requirements:

• Min GCE A Level & Above
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

North Division (CEI Registration No.: R1104482)

Company Reg. No. 199601303W || EA Licence No. 99C4599

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, you will have the opportunity to work for one of our client - a Leading Investment Bank. To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

Responsibilities:

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24/7 worldwide production support.
• Provide worldwide application production support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Additional Responsibilities:

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance

Requirements:

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage):

• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional:

• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated

Behavioural:

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.

• Regular team buildings
• 18 leave days / year
• Health, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on Tuesday 9th July 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognising and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPI’s and targets including quality assurance.
• In addition to the above, this role may also be required to help on projects and workload as determined by business needs and the Manager.

Join us to Transform Lives!

Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises, The Art Faculty and Professor Brawn.

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of mainstream academic curriculum and life readiness skills. We are currently the largest special education school in Singapore and due to our further expansion, we invite candidates who have proven commitment and competence to join us in the role of IT Support Engineer.

The Team:

The Education Technology Services (ETS) provides an enabling, robust and supportive technological environment to empower users guided by principles of accountability, security and privacy. Ultimately, it is the rocket fuel of the organisation, jetting it forward and yet safe to use.

Your Impact and Contribution:

We are looking for an energetic and passionate technical specialist to help us realise our vision of building the next-gen learning community of empowered future technology leaders and learners. This role value adds through ensuring the organisation possesses a strong and secured network backbone that enhances all IT services needed by the organisation as well as by ensuring a safe and secured IT environment with zero compromises and breeches.

What you'll be Involved In:

Information Technology (IT) & Audio Visual (AV) Asset Management

• Coordinate with vendors on IT & AV equipment installations, service, maintenance and repairs;
• Maintain IT & AV equipment asset movement (loan and tracking) and administer asset purchases
• Provide IT & AV assistance and user training;
• Execute termly IT & AV preventive and maintenance plan;
• Ensure appropriate monitoring of IT & AV performance and provide recommendation on latest IT & AV product offering for future upgrades.
• Strictly adhere and preserve confidentiality of all IT & AV information;
• Regularly gives status reports across projects and addresses issues as appropriate;
• Complies with school wide policies and procedures.
• Assist in the development of standard operating procedures and policies.

Support

• Perform basic educational software, educational portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use
• Provides 1st line support for IT & AV needs on events, trainings and troubleshooting and technical support for classrooms (e.g. AV system, projectors, visualizers, Computers, and all other IT Equipment);
• Manages IT Hotline and Helpdesk email for urgent requests for support
• Any other responsibilities as assigned by Head of Department.

Your must-haves

• Degree Qualification in Information Technology / related field
• Minimum 2 years of experience in IT support
• Able to work in a fast-paced environment

Your good-to-haves

• Possess good written and verbal communication skills
• Hands-on, self-motivated
• Able to work independently as well as working in a team setting
• Desire to learn about autism and the passion to serve the autism community

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We apologise that only shortlisted candidates will be notified.

Rate: $12/hr

Working hours:

am: 7AM-5PM / 8AM -6PM

pm: 12PM -9PM

Mondays - Saturdays any 5 days work week, work alternate Saturdays.

Job scope:

• Handle billing for OT
• Handle coordination of bookings for the OT department
• Verifying of bookings w clinics

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Jobscope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

REQUIREMENTS:

- Able to start work immediately or on short notice

- prior clinic assist/PSA position is preferred

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Descriptions

• Warmly welcome and seat guests, ensuring a positive first impression
• Thoroughly explain menu items, specials, and beverage offerings to guests
• Take accurate food and beverage orders, following proper service sequence
• Serve dishes and beverages promptly, ensuring proper presentation and temperature
• Continuously monitor and address guests' needs, providing attentive service
• Maintain a clean and tidy dining area, resetting tables promptly
• Process payments and handle cash/credit transactions accurately

Job Requirements

• Previous experience in a high-end Japanese restaurant or similar upscale dining environment
• Exceptional customer service skills and a genuine passion for hospitality
• Excellent communication abilities and fluency in English
• Strong knowledge of Japanese cuisine, ingredients, and dining etiquette
• Ability to work well under pressure, multi-task, and maintain composure
• Impeccable grooming and professional appearance

Working hours

• 6days
• 10:30~3:30 5:30~10:30 10hrs day

• To manage and maintain operational standards of the dedicated building services centre
• To be first point of contact for walk-in residents and hand over the welcome pack residents.
• Guide customers to look out for the emergency and safety information in the support kit.
• Record the issuance ofwelcome packs and update the information via share-point daily at the end of the day.
• Manage residents’ enquiries and complaints accordingly, when necessary to escalate to the relevant parties or supervisors.

Requirements:

• At least a diploma with prior experience in customer service roles.
• Effective communication skills – both written and oral with good command of English language and in one other language.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Responsibilities:

Perform regular application codes deployment to development environment.
Provide application product support and troubleshooting in terms of technical areas of middleware.
Provide technical system support to the various internal team who encounters system issue in development, UAT, and PROD environment.
Participate in the monthly application shakedown after monthly OS Security patching
Provide analysis and troubleshoot issues related to infrastructure / TA related issues.
Provide resolution / workaround to issues and problems reported.
Liaising with external systems in resolving production issues when necessary.
Ensure all assigned deliverables are completed on time and to the required level of quality.
Ensure service level agreements are met and escalate whenever required.
Setup new development environment when necessary with installation of various application component, products, configuration, etc.
Participate in Quality and Audit Reviews
Responsible for the production of monthly and quarterly Service Management reporting on IO Services
Provide regular status report on assigned tasks to the Service Manager
Ensure that the technical documentation are updated and reviewed timely
Involve in quarterly or bi-yearly capacity planning and system performance review
Perform monthly review or system logs (warning and errors) and resolution where required
Coordinate with internal and external team for weekly code migration to UAT and live environment and coordinate testing after deployment is performed.

Job Requirements:

AWS Microsoft Windows Server Administration

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Mon to Fri: 9am-5.30pm (with 1 hour break), Sat: 9am-1.30pm

Jobscope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

REQUIREMENT:

- prior PSA/clinic assistant experience needed

- able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Responsibilities
* Contact leads to verify their interest in community health programmes such as Functional Screening and Community Health Posts.
* Assist in onsite operations during community health screening events
* Assist in collation of data for phone calls and appointment
* Carry out projects / assignments as and when assigned

Job Requirements
* Diploma Holder in any discipline
* Able to work on weekends when required
* Good communications skills
* Proficient in Microsoft office

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Attend and answer phone calls; maintenance of telephone system, monitor IDD expenses and source of service vendor to ensure competitiveness of cost;
• Maintaining and updating the worldwide shoplist, telephone and fax numbers in frequent usage by staff;
• Provide secretarial and administrative support to the office and administrative support to General Manger, e.g. release PO, manage EVO system etc;
• In charge of upkeep and maintenance of the office and its supplies. Ensure the office in line with group standard.
• Provide administrative service to the company, select service vendors, monitor the cost and performance of the vendors, Manage service/maintenance contract (e.g. pest control, aircon, etc.)
• Manage office stationery and equipment servicing (e.g. photo copier, etc).
• Responsible for travel management. Update and share booking resources, guidelines, updated policies & regulations, process & procedures. Arrange training for employees when needed.
• Organise travel for assigned departments, ensure compliance of travel policy. Monitor and evaluate the performance of appointed travel agent and ensure the travel cost is competitive with the markets;
• Support other ad-hoc office admin projects/ tasks as per request

Job Description:

- Provide Foot massage and Body massage

- Good relationship & attitude with customer

- Have knowledge of the procedures and benefits of foot massage

Job Requirement:

- Able to commit top weekend or Public Hoilday

- Posses at least ITEC/NITEC/WSQ on Singapore certified massage certification

- Able to commit shift work if require.

Responsibilities:

• Ensure the nursing care services rendered are safe, competent and individualised. Uphold nursing standards in documentation, treatment, patient monitoring and infection control.
• Manage complex patient care and demonstrate clinical skills, knowledge and critical thinking in the care delivery to patients.
• Monitor, reassess and evaluate patient’s condition, implement a plan of care for the patient and support family members to cope with patient advanced disease.
• Coordinate the care of patient through an advising physician, provide direct patient care, evaluate the patients’ conditions, and serve as the liaison between families and physicians.
• Communicate and build rapport with patients and their families or caregivers. Assess the home needs in terms of training and requisition of equipment and aids to facilitate patient’s living.
• Allocate equipment as necessary to assure adequacy of resources to meet care requirements.
• Follow up to ensure continuity of patient care and treatment plans.
• Perform nursing care such as medication administration and wound dressing as required.
• Maintain proper documentation of patient’s condition and accurate collation of data (record of referral/enquiry/attendances).
• Facilitate and participate in Multidisciplinary Team meeting. Cooperate with other teams to provide smooth delivery of patient care and services.
• Keep active measures to ensure the safety of patients.
• Observe organisation and legal requirements regarding storage and control of drugs and medical supplies.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Observe the proper use/care of the equipment and economical use of consumables and supplies.
• Handle public enquiries in an appropriate and professional manner.
• Adhere to established policies and procedures of AH. Enforce compliance with the Singapore Nursing Board's Standards of Practice for Nurses and Midwives, and the Code of Ethics and Professional Conduct.
• Undertake to keep oneself well informed of the updated industry guidelines anddevelops new skills that are necessary for the role.
• Maintain high standards of housekeeping and workplace organisation at all times.

Requirements:

• At least a Diploma in Nursing from the local Polytechnic and registered with Singapore Nursing Board. Post-registration experience in a hospital or hospice setting preferred.

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Descriptions

• Warmly welcome and seat guests, ensuring a positive first impression
• Thoroughly explain menu items, specials, and beverage offerings to guests
• Take accurate food and beverage orders, following proper service sequence
• Serve dishes and beverages promptly, ensuring proper presentation and temperature
• Continuously monitor and address guests' needs, providing attentive service
• Maintain a clean and tidy dining area, resetting tables promptly
• Process payments and handle cash/credit transactions accurately

Job Requirements

• Previous experience in a high-end Japanese restaurant or similar upscale dining environment
• Exceptional customer service skills and a genuine passion for hospitality
• Excellent communication abilities and fluency in English
• Strong knowledge of Japanese cuisine, ingredients, and dining etiquette
• Ability to work well under pressure, multi-task, and maintain composure
• Impeccable grooming and professional appearance

Working hours

• 6days
• 10:30~3:30 5:30~10:30 10hrs day

JD :

• Promote and manage staff facilities, for example, Staff Lounge, Gym and other staff recreational facilities
• Support the team to drive Employee Engagement programmes including employee engagement survey, pulse survey, action and improvement plans.
• Support the team in Employee Engagement Events
• Keen on running events, comfortable with coordination leading up to events (liaising with fellow staff, vendors, creation of EDM/social media) and actual event day activities
• Work in close collaboration and partnership with management and line departments to achieve short-term and long-terms goals and objectives of HR.
• Administer and execute HR functions and processes
• Provide administrative support
• Support in events such as staff wellness, process/work improvement review projects etc

Requirement :

• Diploma in Human Resources or equivalent
• Able to commit for a year

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB SCOPE

• Manages procurement coordination with vendors for logistics and transportation services, equipment like gas detectors and protective equipment, leased vehicles, laboratory related management services, air-freighting samples.
• 3rd party invoice processing
• Monitoring of sales pipelines, demand forecast
• Raise billings and manage billing accrual process
• Analysis of sales and billing performance
• To maintain sales contract and procurement contracts register
• Provide reminders to team 3 months ahead on expiring contracts pending for renewal
• Performing data entry duties with regards to metrics, sales figures and other key data
• Pull reports and information, providing data and guides to help the sales team
• Takes sales information and puts it into an easily readable format
• Coordinate meeting logistics, including reserving conference rooms, equipment setup, flight & hotel bookings and creation of presentations.
• Compile and edit presentation details from multiple people and sources
• Manage financial administrative tasks related to corporate card use and expenses and manage accurate processing of departmental invoices
• Exercise judgment and make decisions to promote smooth workflow and prioritization
• Ensure that internal and external client demands are met

Job Requirements:

• Degree holder, preferably in Business Administration, with minimum 5 years working experience.
• Ability to work independently, as well as able to collaborate in a team.
• Approachable and demonstrates willingness to support
• Clear communication skills (verbal and written) and able to manage interfaces with other departments.
• Organised, detail oriented, and has analytical abilities.
• Process oriented, adaptable, reliable and flexible
• Proficient with Microsoft Excel and Powerpoint.
• Prior experience in sales administration and proficiency in Microsoft CRM, SAP systems is advantageous.

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN