Total 2,065 Customer Service job vacancies in d19 serangoon garden hougang sengkang punggol

Join us for a rewarding and meaningful career!

Balance Pilates is looking for passionate individuals to be part of our vibrant, growing community. Our studio offers a inspiring environment and professional service for both instructors and clients. We invite you to bring your expertise and enthusiasm to a place where growth and team spirit thrive.

Front Desk & Administrative Assistant

Balance Pilates is seeking a Front Desk & Administrative Assistant who is organized, personable, and ready to contribute to an exceptional client experience.

Position Overview:

As the first point of contact for our clients, you will play a key role in creating a welcoming atmosphere while providing top-notch administrative support to keep our studio running smoothly. If you have a passion for customer service, enjoy a dynamic work environment, and are excited about health and wellness, we want to hear from you!

Key Responsibilities:

- Warmly greet and assist clients, ensuring a seamless check-in process

- Manage class bookings, cancellations, and client inquiries with professionalism

- Handle studio communications (phone, email, and in-person)

- Maintain an organized and efficient front desk area

- Assist with membership management, billing inquiries, and payments

- Provide administrative support to studio management, including scheduling and reporting

- Support studio cleanliness and ensure all areas meet our high standards

Qualifications:

Exceptional Communication Skills: Ability to engage with clients and colleagues in a friendly and professional manner. In both English and Mandarin.

Organizational Excellence: Strong attention to detail with the ability to prioritize and multitask

Tech Savvy: Comfortable using computers and scheduling software (previous experience with booking systems is a plus)

Customer-Focused: A positive, solution-oriented attitude with a commitment to delivering outstanding service

Team Player: Willing to collaborate and contribute to a supportive work environment

Why Join Us?

- Be part of a health-driven, energetic, and supportive community

- Competitive compensation and benefits

- Opportunities for professional growth within our expanding studio

- Work in a positive environment where well-being is a priority

How to Apply:

If this sounds like the perfect role for you, we’d love to hear from you! Please send your resume and a brief cover letter outlining your qualifications to [email protected], with the subject line: “Front Desk/Admin Position”.

Take the next step in your career and help us create an inspiring, welcoming space for our clients at Balance Pilates!

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

As a community-based social service centre that provides support for low-income, vulnerable individuals and families, you will be part of the FSC team in Toa Payoh to provide case management support, and also partner with other agencies, stakeholders to coordinate holistic support for clients to help them achieve stability and self-reliance.

Casework & Counselling

• Manage case referrals
• Manage 30 C&C active cases (mainly Group 2 cases) per quarter
• Conduct assessment, planning and intervention for cases
• Conduct case conferences with partners
• Participate in networking and case management meetings
• Document and evaluate case outcomes
• Develop and review appropriate intervention strategies
• Ensure reports on cases are submitted in a timely manner.

Information & Triage

• Refer clients to appropriate agencies for further intervention
• Be part of the Intake & Triage team to conduct intake assessments based on practice standards of the Code of Social Work Practice and Practice Guide.

Community Work

• Network with other organisations and stakeholders
• Conduct community needs assessment.

Group Work

• Be part of the programme team for 1 or more Group Work programmes conducted at the FSC.

Degree or Graduate Diploma in Social Work

Requirements:

• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered
• Social Work education and understanding of social work values and ethics
• Understanding of work with vulnerable populations i.e. low-income families.

Working Hours:

Mondays to Fridays, 9am to 6pm (weekly Tuesday or Thursday, 12pm to 9pm)

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Working hrs:

• Mon to Fri (0830AM to 0600PM)

Requirementss:

• 3 GCE 'O' level
• Proficient in MS office and able to work in fast phase environment
• Good communication skills

Scope of work:

• Create an Investigation Paper in the Authority’s computerized system.
• Upload footage to the Authority’s computerized system and provide an initial assessment.
• Generate Notice of Traffic Offence, warning letters, advisory letters, and outcome letters in the Authority’s computerized system.
• Archive digital IPs in the Authority’s computerized system.

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Support Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

· Understand and ensure compliance with course enrolment requirements.

· Handle calls and enquiries related to courses promptly, providing accurate and timely information.

· Assist with course registration processes.

· Support participants with any course-related queries or assistance.

weekdays 6pm - 10pm, or Sat 9am to 6pm

- Provide timely support to all EA Personnel for all administrative work.

- Follow up closely on all operation processes pertaining to the employment of the helper.

- Liaise with the supplier for available biodata to allow EA Personnel to match the correct helper candidate for all employer.

- Consolidate all the available biodata and seggregate the biodata to allow the EA Personnel to match more efficiently.

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

1 One-north Crescent #07-02 (Will be shifting to 192 Pandan Loop in Oct 2024)

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 2 years experience in related fields;
• Have great communication and coordination skills.
• Strong command in written & spoken in both Chinese & English to handle queries and complaints from Chinese & English speaking customers;
• Familiar with express business and related knowledge.

Job Description: Echo Technologist

· Perform echocardiography procedures to include M-mode/2D imaging, and cardiac Doppler.

· Perform stress echo's and Treadmill stress test.

· Holter Monitoring and Doppler Cardiac ultrasound.

· In charge of upkeep and maintenance of the imaging modalities that you operate, including weekly & monthly quality assurance tests, keeping records of all services performed by vendor

· Maintenance of inventory and ordering schedule for consumables

· Record keeping of the number of examinations performed

· Assist the Medical Director and the Radiologist in the research works carried out by the Centre for publication in medical journals

· Complying with all directions of the Senior Management and use your best endeavor to promote the interests of the company and such related medical facilities and its related companies;

· Ensuring that you keep current all required certifications, licenses or other authorizations required for the performance of their obligations here under;

· To conduct oneself with utmost professionalism and diligence in best interest of the company and such related medical facilities and its related companies.

· Any other ad-hoc duties as assign by the Radiology Manager and Centre Manager or his / her nominee

Requirements

• Degree in Science (Biology / Physiology)
• Or Diploma in Medical Technology / Biotechnology / Biomedical Science or equivalent
• Minimum 3 years of relevant experience
• 5.5 working days

Job Description: Event & Marketing Executive

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

Job Description: Aesthetic Therapist

Responsibilities

• Ensure patient needs are attended to
• Assisting the doctors
• Consultation with patients including tailoring packages suited for their condition
• Front counter duties including answering phone calls, processing patient registration, arranging doctor’s schedule, calling of patients to remind them of their appointments and maintaining patient relations
• General administrative duties including but not limited to filing, update of patient database, mailing, arranging of courier service and etc
• Responsible for ensuring that all patient care records are kept up to date
• Responsible for regular upkeep and maintenance of the office equipment or any machines
• Responsible for the upkeep and cleanliness of the consultation rooms and treatment rooms
• Ensure that the pharmacy is well stocked with medications, products and consumables required for patients
• Any other ad-hoc duties

Qualifications

• Prior experience in beauty / aesthetics as a beautician, therapist or an aesthetician
• Experience in basic/common procedure
• Knowledge in usage of simple equipment
• ITE or higher required
• With a friendly personality
• Good communications and interpersonal skills, and service attitude
• Effectively bilingual

Job Description: Medical Assistant

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Handle billing process
• Prepare patients for examination, take vitals and record patients' health history
• Set-up EKG machines, administer injections and medications and perform routine specimen collection and tests
• Prepare equipment and examination rooms and clean instruments
• Assist physician with medical treatments, procedures and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Any other ad hoc duties

Qualifications

• Diploma or higher required; completion of an accredited medical assistance certification program preferred
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times

1. Business Growth & Client Management

-Support the Head of Sales at GVIG Singapore in expanding the Celblos OEM business and achieving annual sales targets.

-Maintain and grow existing client relationships by securing repeat orders and introducing new product concepts.

-Source new clients through proactive lead generation and utilize prior industry contacts.

2. Sales Support

-Create tailored pitches for clients and prepare product samples for their testing.

-Handle all incoming OEM inquiries received through platforms like HubSpot and Google.

-Track and follow up on new leads, providing weekly updates to the Head of Sales to optimize targeting strategies.

3. Product Development & Industry Insight

-Engage with R&D and Product Development teams to innovate new product ideas and packaging options.

-Keep up-to-date with trends in the OEM and beauty/skincare sectors to provide relevant business strategies and insights.

4. Sales Operations & Production Coordination

-Collaborate with the sales admin to ensure all purchase orders are processed accurately, and invoicing is timely.

-Assist the production team in planning OEM product schedules and delivery timelines.

5. Product Knowledge & Financial Oversight

-Develop a thorough understanding of product formulations and specifications to support client needs effectively.

-Work with the finance team to ensure clients make timely payments, maintaining a smooth cash flow.

Requirements:

-Minimum 2-3 years of experience in Business Development.

-Experience in the OEM Beauty/Cosmetics industry is an advantage.

Job Highlights :

• Well established and large medical group
• Potential career growth and great working environment
• Improved technical knowledge in excel analytics, accounting & GST

Job Description :

Due to company expansion, our company is looking for an Accounts Executive to handle all aspects of financial accounting matters including full sets of accounts and day to day running of the financial operations:

• Preparation of monthly audit schedules and financial reports on a monthly basis
• Preparation of GST quarterly submission
• Preparation of ageing report and assist to follow up with customers on all outstanding payments
• Preparing monthly creditors’ reconciliation reports for creditors’ statements, and monthly creditors’ aging reports
• Liaise with company secretary, tax agent, internal and external auditors to ensure timely statutory reporting
• Assisting in inventory count observation and control
• Knowledge in ABSS (MYOB) or Clinic Assist system will be advantageous
• Any other ad-hoc duties assigned by the supervisor and management

Qualifications Requirements :

• Minimum Diploma in Accountancy Studies
• Highly analytical, self-motivated, meticulous, and process-driven
• Proficient in Microsoft Excel
• Ability to work in fast-paced environment
• At least 3 to 5 Year(s) of working experience

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Job Description: Staff Nurse

Responsibilities

• Nursing related duties such as setting of drips, taking of blood samples, insertion of cannula, giving medication and other duties generally associated with the duties of a nurse
• General administrative duties including but not limited to filing, update of patient database, mailing, arranging of courier services and inventory check of drugs kept at nursing station, endoscopy room and emergency trolley etc
• Assist doctor in the operating theatre or to examine patients, to visit patient in hospital and follow up with hospital nurses on patient hospitalization enquiries
• Delivering the best patient care at all times in a manner that keeps up the name of the Company
• Responsible for involving the regular check-ups or monitoring of the patient’s statistics and condition
• Assisting the doctors of the group of companies in performing non-invasive procedures
• Familiarity with the medication available in the group of companies, and related companies
• Serves as a resource person for knowledge of medication uses, side effects and dosage
• Regular upkeep and maintenance of all the equipment under your charge
• Ensure that nursing counter and procedure rooms are neat and clean
• Assist in patient registration as well as patient coordination
• Accurate, precise and legible nursing documentation
• Infection control practice, standard and transmission precaution, isolation care and reverse isolation care, disposal of sharps/waste/linen
• Exercise of economy, proper use and care in the use of equipment and supplies
• Any other ad-hoc duties

Qualifications

• Degree or Diploma in Nursing from a recognized institution
• Post qualification nursing experience
• Valid Singapore nursing board registration
• Able to work in a multicultural team
• Maintain a positive attitude in a fast-paced environment
• Continue professional development activities, Excellent communication and interpersonal skills
• Maintain meticulous records

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Job Description – Human Resource Assistant

• Responsible for full spectrum of human resource activities that include employment, compensation, workplace relations, benefits, and training and development (C&B, T&D, Recruitment, Payroll)
• Screen job applications and arrange for interviews, attending interviews with hiring managers
• Preparation of employment, warning, termination letters and all hr related letters
• Handling annual appraisal for increment and performance bonus
• Handling Annual Employee’s Income Tax and Tax Clearance (eg; filing IR8A, IR21)
• New employee orientation for new joiners as well as explaining contracts & benefits
• Monitoring, updating Leave Records and responsible for necessary HR documentations; like leave records and lateness report
• Handling employee grievances with HOD
• Administrative of the group insurance policies for the company: Group PA, H&S
• Processing Maternity, NS, Child Care and all Government Paid Leave Claims
• Handle phone enquiries and emails on HR related matters
• Handled all Corp Pass related matters
• Process applications for Employment passes, SPass, WP, EPass and other related passes
• Provide advice, assistance and follow up on company policies, procedures and documentation
• Organize team building and annual D&D
• Sending Doctors and Nurses for BCLS Courses
• Ensure that all HR personnel files are kept confidential and not to be made available to anyone except the Financial Manager, COO, CEO or his / her nominee
• Any other ad-hoc duties as assigned

Job Description: Medical Assistant

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Handle billing process
• Prepare patients for examination, take vitals and record patients' health history
• Set-up EKG machines, administer injections and medications and perform routine specimen collection and tests
• Prepare equipment and examination rooms and clean instruments
• Assist physician with medical treatments, procedures and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Any other ad hoc duties

Qualifications

• Diploma or higher required; completion of an accredited medical assistance certification program preferred
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times

Job Description

• Assist in dispensing medications as prescribed by the doctors under the supervision of the Centre Manager
• In charge of the drug’s inventories by ensuring sufficient drugs are maintained at all times, drugs with near expiry date are exchanged and/or written off and the pharmacy is properly kept and maintained
• Assist Finance department in conducting the monthly inventory count
• Assist in front counter duties including but not limited to processing of patients’ registration, arranging doctors’ schedules, calling of patients to remind them of their appointment, cashiering duties and maintaining patients’ relations generally;
• Raise purchase requisition and purchase order when stock balance reaches reorder level
• Familiarity with the medication available in clinic, and related companies
• Serves as a resource person for knowledge of medication uses, side effects and dosage
• General administrative duties such as filing of patients report etc;
• Any other ad-hoc duties assigned by the Centre Manager or his / her nominee

Requirements

• Diploma / Degree in Pharmaceutical Sciences
• Minimum 2 years of relevant experience
• No experience are welcome too
• 5.5 working days

Responsibilities

• To perform radiographic examinations including MRI, CT, General X-Ray, Ultrasound etc and any other imaging modalities that you are accredited to perform and produce images of diagnostic quality for radiological reports with due regard to patient welfare, clinical responsibility, radiation protection and effective use of technology.
• Reporting of all the radiographic examinations performed.
• In charge of upkeep and maintenance of the imaging modalities that you operate, including weekly & monthly quality assurance tests, keeping records of all services performed by vendor.
• Maintenance of inventory and ordering schedule for consumables.
• Record keeping of the number of radiographic examinations performed.
• Assist the Medical Director and the Radiologist in the research works carried out by the Centre for publication in medical journals.
• Complying with all directions of the Senior Management and use your best endeavor to promote the interests of SMSC and such related medical facilities and its related companies.
• Ensuring that you keep current all required certifications, licenses or other authorizations required for the performance of their obligations hereunder;
• To conduct oneself with utmost professionalism and diligence in best interest of Company and such related medical facilities and its related companies.
• Any other ad-hoc duties as assign by the Centre Manager or management.

Requirements

• Diploma/Degree in Radiography or Medical Imaging Science.
• AHPC registration.
• Minimum 3 years of relevant experience.
• 5.5 working days

Job Description: Sonographer

• Diagnostic Medical Sonographer: Should be able to perform the following –

1. General Ultrasound studies including Abdominal USG, Small parts and OBS& GYN
2. Vascular/Doppler studies- Peripheral Arterial & Venous studies and Carotid Ultrasound

that you are accredited to perform and produce images of diagnostic quality for radiological reports with due regard to patient welfare, clinical responsibility and effective use of technology

• In charge of upkeep and maintenance of the imaging modalities that you operate, including weekly & monthly quality assurance tests, keeping records of all services performed by vendor
• Maintenance of inventory and ordering schedule for consumables
• Record keeping of the number of radiographic examinations performed
• Assist the Medical Director and the Radiologist in the research works carried out by the Centre for publication in medical journals
• Complying with all directions of the Senior Management and use your best endeavor to promote the interests of the company and such related medical facilities and its related companies;
• Ensuring that you keep current all required certifications, licenses or other authorizations required for the performance of their obligations here under;
• To conduct oneself with utmost professionalism and diligence in best interest of the company and such related medical facilities and its related companies.
• Any other ad-hoc duties as assign by the Radiology Manager and Centre Manager or his / her nominee

Requirements

• Diploma/Degree in Sonography or Medical Imaging Science.
• AHPC registration if have.
• Minimum 3 years of relevant experience.
• 5.5 working days

Job Description

• Responsible for all managing the operations of SCMI, including minor surgery and test and any other duties which are required for the management of patients of SCMI and its related medical facilities
• Organize resources such as facilities and employees so as to ensure service efficiency
• Plan by prioritizing customers, employees and organizational requirements
• Performance measures for the measurement of performance and consideration of efficiency versus effectiveness
• Assist in other areas in SCMI and its related medical facilities as and when required by your management
• Overseeing the quality control of the radiological services provided at SCMI and its related medical facilities
• Working with the Medical Director, Senior Management to ensure the smooth running of SCMI and its related medical facilities
• Ensure that all radiation safety aspects of SCMI and its related medical facilities are in accordance with statutory requirement, as well as ensure that all radiation protection equipment is available and well maintained
• Overall-in-charge of Clinic facilities and equipment
• Main liaison person with clinic renovation / upgrading contractors and related service providers
• Main liaison person of equipment vendors, including equipment upgrading works
• Main point of person contacts for breakdown reporting by clinic
• Main first response for facilities and equipment breakdowns
• Landlord liaison on behalf of the organization and various landlords
• Perform Tender calling exercise and conduct show rounds for tenderers
• Assist Management in evaluating tenders and selection process which include negotiating with the tenderers the final costing
• Assist clinics in obtaining approval and renewal from Ministry of Health
• Facility Management and Equipment Maintenance

1. Troubleshoot rectify day to day fault reports from clinics
2. Liaise with vendors / suppliers regarding various equipment maintenance schedule / program
3. Arrange for repair / replacement of medical equipment when necessary
4. Source for new vendors to reduce operational cost
5. Ensure standards and procedures are kept

• Main liaison contact person with landlord’s management and their service teams

1. Ensure timely and smooth handover of unit to landlord of level 7 unit
2. Ensure proper timing of support from landlord’s management, service teams, so that Companies service standard are not compromised
3. Lead Fire Warden for Company and assisting landlord in conduct of annual Fire Drill

• Any other ad-hoc duties as assign by the management.

Requirements

• Degree in Mechanical/Electrical Engineering/ Facilities Management discipline with minimum 5 years relevant engineering operational experience, including 2 years in healthcare
• Diploma in any Engineering(Mechanical or Electrical) /Facilities Management discipline with minimum 10 years relevant engineering operational experience, including 2 years in healthcare
• A team player with strong interpersonal skills
• Able to commit to 5.5 days work week
• Proven experience in facility management in a large-scale facility
• Strong building and M&E knowledge with hands-on experiences
• Ability to remain flexible and organized in a fast-paced environment
• Possess a high level of initiative and integrity
• Has a good safety mindset and displays good WSH behavior

Job Description

• Establish rapport with residents through active listening and engagement using verbal and non-verbal communication in a non-judgmental manner.
• Provide daily engagements and companionship to residents who are at higher risk of isolation due to residents’ inability to participate in group activities.
• Carry out meaningful and enjoyable activities for residents, taking into consideration their individual wishes and preferences.
• Provide timely documentation on the engagements and observations.
• Highlight residents’ concerns to the Medical Social Worker (MSW), where necessary.
• Any other ad-hoc duties as assigned.

Job Requirements

• NITEC in Community Care & Social Services / ITE / GCE ‘O’ Levels
• Able to communicate with seniors who are mandarin speaking and/or chinese dialect speaking
• Love working with seniors
• Good interpersonal and communication skills
• On the job training will be provided
• This is a Part-Time position, candidate must be able to work either 3 full days or 4 to 5 half days on weekdays.