Total 22,013 Customer Service job vacancies in islandwide

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• East, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

At Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our goal is to create a supportive learning environment that nurtures curiosity, encourages critical thinking, and drives success. Join us at Mavis Tuition Centre, where our exceptional services turn the journey of learning into an exciting and rewarding experience.

Job Highlights

• 5-day work week
• Leave benefits
• Medical benefits and insurance
• Variable bonuses
• Performance incentives

Responsibilities

• Engage customers in a friendly and approachable manner
• Assist customers with their queries and concerns with a service-oriented attitude
• Actively promote the organisation’s programmes to prospective clients in a professional manner
• Perform administrative duties pertaining to student and course registration matters

Requirements

• Minimum ‘N’ Level
• Able to commit to both weekends
• Travelling required
• Strong interpersonal and communication skills
• Positive work attitude, team player with strong service mindset
• Work in a fast paced environment, able to multitask

Why choose us?

· Supportive Peers

· Recognition & Rewards

· Room for Growth & Career Advancement Opportunities

· Comprehensive Training Program tailored to enhance skill set

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Job Scope:

• Maintain a high level of customer service and client engagement.
• Manage the Centre and take charge of its day-to-day operations.
• Manage support services and plan inter-generational activities for seniors residing in the designated blocks within the service cluster
• Manage the conduct of client assessments during admissions and periodic reviews
• To initiate and maintain regular contact with seniors in the targeted blocks
• Supervise the running of programmes for clients.

Job Requirements:

• Singaporeans Only
• GCE ‘A’ Level or Diploma in Community & Social Service
• Minimum 4 years of working experience in Senior Care Centre
• Good communication and interpersonal skills
• Possess a passionate and sincere disposition to care for frail seniors

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Role:

This is a full-time, onsite, Frontline Receptionist Role in MOE School (Primary). If you are selected,

You will work closely with the Administration Manager / Principal/ School Leaders in an MOE school (nearest MRT: Sengkang) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Handle front desk duties which includes attending to all enquiries i.e. phone, emails and walk-in guests, visitors and students.
• Assist with the dissemination of daily relief planning arrangements and instructions to teachers and relief teachers;
• Manages packing and distribution of collaterals from MOE and other agencies;
• Attend to sick and injured students, calling parents where necessary;
• Open and record in-coming mails, and distribute to respective recipients;
• Manages the updating of staff pigeon-hole if there is staff movement;
• Assist in P1 registration and administration matters;
• Prepare/pack exam materials (writing pad and OAS forms);
• Perform general filing and data-entry tasks;
• Assist AE/CSO with issuance of financial assistance letters, where necessary;
• Provide logistical and admin support for school events; and
• Any other administrative duties when required

Job Requirements:

• At least one year experience working as a front desk receptionist in school setting and general administration
• Good communication skills and comfortable engaging stakeholders
• Familiar with Microsoft Office applications
• Ability to multitask with good time management
• Preferably to have knowledge in first aid
• Preferably to be a hands-on person

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Working Hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break

• Fridays: 7:00am to 3:30pm, inclusive of 0.5hr lunch break

• Service not required on Saturdays, Sundays and gazetted public

Holidays.

Location: Sengkang / 21 Compassvale Walk Singapore 545166

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Title: Operations Support Officer (Nutrition Food Science Department)
Location: Bartley Secondary School, 10 Jalan Bunga Rampai, Singapore 538403
Contract Period: 1 January 2025 – 31 December 2025

Working Hours:

• Mondays to Fridays: 7:00 AM to 4:00 PM (inclusive of a 30-minute lunch break), except Wednesday
• Wednesdays: 8:30 AM to 5:30 PM (inclusive of a 30-minute lunch break)
• Note: Service is not required on Saturdays, Sundays, and gazetted public holidays unless it is a special school event.

Scope of Services:

The Operations Support Officer will be responsible for the following tasks within the Nutrition Food Science Department:

• Assisting teachers with ordering goods and food preparation for lessons.
• Maintaining cleanliness in the workroom and ensuring food is prepared safely.
• Housekeeping duties related to the department’s daily operations.

Qualifications, Skills & Experience Required:

• Minimum GCE N Level or equivalent.
• Preferably one year of work experience in a school environment.
• Proficiency in English (both spoken and written).
• Basic computer skills for administration tasks.

F&B Service Crews (#SeniorsWelcome), Work just 2 to 6 days!

Help with food orders, serving, kitchen prep, and cleaning/ washing at a popular burger restaurant chain across multiple locations in Singapore!

Job Details:

• We're Senior Friendly! (> 65 year old are welcome to apply)
• Multiple Locations!!
• Flexible Work: Choose 2 to 6 days a week (Mon - Sun)
• Morning/ Afternoon/ Evening shifts available!
• Rate: $10.50 - 11.50/ hr (AM); $11.50 - 12.50/ hr (PM)
• Monthly fixed salary, entitlements (i.e. CPF, Leaves, MC, etc.) is provided
• Limited Availabilities!!

Requirements:

• Only Singaporeans/ SPR !
• F&B experience + L1 Food Safety Certification is preferred
• Able to speak and read simple English will be good (menu and service)
• Able to cope with the fast-paced restaurant environment

Interested? Contact us now on WhatsApp at 80776126, we'd love to chat with you; Tell Us:

1. Full Name
2. Share with us your kitchen work experience!

Feel free to contact us for other F&B, kitchen, and retail roles :)

Job Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked
• Prepare tables
• Offer menu recommendations
• Take accurate food and beverage orders
• Communicate order details to the Kitchen
• Serve food and beverage orders
• Check cutlery and dishes for cleanliness and presentation
• Arrange table settings and maintain a tidy dining area
• Clear tables after customers finish dining

Job Requirements:

• Minimum 1-year relevant experience.
• Able to work effectively in a team environment.
• Possess positive attitude and cheerful disposition.
• Possess problem solving, motivating an organization skill.
• Able to work rotating shifts including public holidays and weekends.
• 5 days or 6 days work week

Korean Restaurant Locations:

• Chingu @ The Oval - 7 The Oval, Singapore 797865
• Chingu @ Rochester - 2 Rochester Park, Singapore 139213

Working hours

Mondays, Tuesdays, Thursdays and Fridays: 7.00am to 4.00pm

Wednesdays: 8.30am to 5.30pm

Role:

• Operations Support Officer to work in the Nutrition Food Science Department and assist teachers in the ordering of goods, housekeeping and food preparation for lesson
• Officer to ensure the cleanliness of the workroom and that food are prepared in the safe manner.

Requirements:

• GCE N Level or equivalent
• Preferably have one year of work experience in the school environment
• Must be able to use a computer for basic administration work

Only shortlisted candidates will be contacted.

Tan Fei Yin Winnie

AlwaysHired Pte Ltd

EA Reg No: R1325976

EA Licence No: 24C2293

Science Laboratory Support Officer

The key roles and responsibilities of the science laboratory support officer are to provide general cleaning and assist the science laboratory technician to maintain the science laboratories and preparation rooms.

General cleaning of laboratories and preparation rooms

1. Sweep and mop floors of laboratories and preparation rooms after use.

2. Empty trash bins placed at the sink areas and floors at the end of each day.

3. Clean laboratory benches and sinks at the end of each day if there are practical lessons on the day.

4. Refill hand soap, disinfectants and paper towels.

5. Empty broken glassware container if it is filled.

Provide general cleaning of laboratory equipment and apparatus under laboratory technician’s guidance

6. Washing of glassware (beakers, measuring cylinders, plastic bottles and vials).

Support laboratory technician to prepare materials and equipment under supervision

7. Replicate the experimental set-up after an example has been shown.

8. Weigh chemicals into bottles, fill up bottles with solutions and/or prepare other science-related equipment or materials.

9. Distribute or replenish equipment or chemicals to students during practical lessons.

• Regularly check and respond to emails to ensure timely communication and follow-up.
• Accurately input data into relevant systems and databases.
• Create and run reports using Excel templates to support data analysis and decision-making.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Collaborate with other departments to resolve customer issues and improve service quality.
• Provide administrative support to the customer service team, including data entry and filing.

Requirements

• Proficient in Microsoft office (Excel/ Word/ Outlook)
• Prior experience in logistics will be an advantage

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• Jurong East

JOB REQUIREMENTS:

• Min N level

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• West ( Have Island wide Pick Up Point! )

PICK UP POINTS ( MRT ) :

West

• Boon Lay
• Jurong EastChoa Chu Kang

North

• Woodlands

Northeast

• Serangoon

East

• Paya Lebar
  Tampines

South

• Harbourfront

JOB REQUIREMENTS:

• Min N level
• Have some call center experience
• Able to process order is plus point
• Can commit at least 1 Year to Long Term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Account Director.

Major Responsibilities

• Provide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.
• Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.
• Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Account Director and Client Critical Facilities Manager.
• Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Manage meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Lead daily cadence meetings, monthly operation meeting and quarterly business review with UOB
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• 6 - 8 years of relevant experience in engineering or constructions services.
• 2 - 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communications and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess Data Centre Certifications such as CDCP, CDFOS, CDFOM and any relevant DC certifications
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working Day: Mon to Fr, 8.30am- 5pm

Address: Jurong Logistics Hub 619115

Salary: $2500 - $3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Change Management: Oversee system changes through a structured change request process. Assess impacts, secure necessary approvals, and keep stakeholders informed on progress.

- Incident Response: Act swiftly to incidents by conducting in-depth investigations and providing both temporary and permanent solutions in a timely manner.

- Root Cause Analysis: Perform thorough root cause analyses for incidents. Implement proactive measures to prevent future occurrences and continuously monitor the effectiveness of these measures.

- Performance Monitoring: Utilize appropriate monitoring tools to proactively track system performance and availability. Identify issues and execute corrective actions to enhance overall system functionality.

- Service Level Management: Ensure adherence to agreed service levels, including response times for service requests and system uptime. Regularly document and update system configurations and prepare detailed reports for stakeholders.

- Service Continuity Planning: Develop and implement robust service continuity strategies, including backup and restore procedures, as well as disaster recovery plans to maintain seamless business operations during disruptions.

- Technical Support: Provide expert technical guidance to customers and project teams, helping them make informed decisions and resolve complex technical challenges.

- Resource Management: Coordinate resources and schedules for system implementation and operational activities to maximize efficiency and meet deadlines.

- Ad-hoc Duties: Take on additional tasks as needed to support the team and organization.

Job Requirements:

- Experience: Minimum of 1 year in a similar IT support role preferred.

- Communication Skills: Excellent written and verbal communication abilities.

- Personal Attributes: A positive, empathetic, and energetic demeanor.

Remarks:

- Working Days: 5 Days work (Monday to Friday)

- Working Hours: 9:00 AM to 6:00 PM

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed
  

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected]

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

ESSENTIAL REQUIREMENTS:

• At least 7 years of software development and production system support experience in the financial industry is preferred.
• Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.
• Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration
• Incident Management / Problem Management / Capacity and performance management
• Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.
• Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.
• Ability to foster a proactive team environment focused on technical remediation of Production Environments.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.
• Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.
• Strong in change management control, good documentation skills and high problem solving skills.
• Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support
• Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.
• Understanding of ITIL methodology would be highly advantageous.

KEY DUTIES AND RESPONSIBILITIES:

• Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.
• Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.
• Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.
• Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.
• Work with cross functional teams to troubleshoot and resolve complex issues.
• Performance analysis and fine tuning of industry cut off time-sensitive systems.
• Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.
• Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.
• Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.
• Support system resiliency activities such as DR exercise, BCP and system improvement planning.
• Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.
• Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
• Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.
• Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for skilled individuals who can work towards having extensive product knowledge and excellent customer service in order to ensure that he/she can promote the company and our programmes effectively and provide recommendations to all potential leads and customers to keep our company competitive and innovative.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct and assist in sales activities and events to help the team with lead generation and conversions
• Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover.
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads
• Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 1 - 2 years' experience specializing in customer service field
• Must be available to work retail hours and on both weekends
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Able to work in a fast-paced environment
• Flexible and able to adapt to any work situation
• Excellent problem-solving skills
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Requirement

• Candidates must have least 10 years’ experience in Production support in a banking environment.
• Candidates must have exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
• Knowledge of ITIL concepts.
• Ability to analyse problems, provide short term, and long term solutions.
• Knowledge of SRE methodology for incident respond, application observability implementation.

Responsbilities

• Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
• Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
• Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment.
• Ensuring all SLAs defined for Production Support are met.
• Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
• Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.
• Identifies and monitors operational risks of an IT-Operation Service according to Risk Management.
• Support DR/BCP activities in assigned application areas and ensure smooth and seamless completion of activity within regulatory guidelines.

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Ashwani - R. No: R1114530
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Helius Technologies Pte Ltd (Licence No: 11C3373)

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz