Total 21,945 Customer Service job vacancies in islandwide

Service Engineer

• Location: Tuas (Company pick up available - West & North)
• Salary: $3,000 - $4,000 + OT + AWS + Performance bonus
• Working days: Monday - Friday
• Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Performing service and maintenance procedures.
• Liaise closely with customer representatives on all service/maintenance issues.
• Coaches a team of service team members.
• Help supervisors organize service delivery teams and distribute responsibilities.
• Manage daily customer interactions and expectations to achieve optimal results.
• Assist supervisor in timely implementation and completion of customer troubleshooting and security system maintenance/maintenance.
• Understand each customer's business, organization, and goals to provide a baseline of customer satisfaction.
• Ensure that the work carried out complies with the Occupational Safety and Health Act.
• Perform other technical tasks as required.
  

Requirements:

• At least 2 years of professional experience with Min. Nitec's in Enginering field.
• Knowledge and hands-on experience with ACMV / HVAC / Airconditioning / Chillers systems systems is required.
• Excellent interpersonal and problem-solving skills.
• An independent, self-motivated individual who can work with minimal supervision.
• Excellent interpersonal and problem-solving skills.
• This position will have minimum of 1 technician that will be supervised.

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Working Location: Alexandra

Working hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

· Assist in managing calendars, scheduling meetings, and coordinating appointments for executives and team members

· Prepare and distribute documents, reports, and presentations as requested

· Handle incoming phone calls, emails, and correspondence, and route them to the appropriate personnel

· Maintain an organized filing system for important documents and records

· Collect, analyze, and organize data to support decision-making and reporting

· Create and maintain databases, spreadsheets, and reports for various departments

· Ensure data accuracy and integrity by regularly updating and verifying information

· Assist in the planning, execution, and monitoring of various projects, ensuring deadlines are met and objectives are achieved

· Ensure a high level of customer satisfaction by responding to requests in a timely and professional manner

JOB REQUIREMENTS

· Minimum Diploma and above

· Proven experience in an administrative or support role, preferably in a business environment.

· Strong organizational skills and attention to detail.

· Excellent communication and interpersonal abilities.

· Proficiency in MS Office applications

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Our Client:

Our Client is a well-established and reputable Logistics company, headquartered in Japan. They are looking for a Customer Service Executive (Japan market) in Singapore to join their growing team.

The Responsibilities:

• Effectively manage emails enquiries & incoming calls
• Co-ordinate and monitor air, ocean, cross-border trucking shipments with local customers and overseas agents
• Identify and assess customers’ needs to delight customers
• Handle complaints, provide appropriate solutions and alternatives and follow up with customers to ensure resolution
• Update cost and selling rates into shared folder system
• Assist Sales Representatives in terms of sales administration and paperwork
• Handle telephone calls or acknowledge customers’ emails on behalf of Sales Representatives

The Requirements:

• Diploma or Degree in Logistics or Supply Chain or any of its relevant discipline
• Preferably with 1 year of experience in Freight Forwarding Industry
• Highly motivated and passionate in providing premium services.
• Proficiency in Japanese language to smoothly and effectively communicate with Japanese Native Stakeholders and Customers
• Ability to take initiative and responsibility
• Good interpersonal communication skills
• A cheerful and affable disposition

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 109631

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

5 DAY WORK WEEK!

Pls send your resume to [email protected] to apply

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities

• Kitchen duties, prepare serving points and serve customers
• Prepare beverages, fruits, vegetables and serving points
• Dish out, replenish food during meal time, serving and out-ration
• To collect food samples after each meal
• Wash and clean utensils/ cutleries, serving counters, dining area after each meal
• Other duties that Company deem relevant may also be assigned

Key Requirements

• At least 1 year(s) of relevant working experience
• Valid food hygiene certification

Working Location:Woodlands or Changi

5 days, 9am to 6pm

Salary : $3,000 - $4,000
Benefits include overtime pay, handphone/transport allowance, and medical benefits

Job Description

• Responsible for installing semiconductor equipment and repairing chillers
• Prepare service reports
• Liaise with customers
• Perform ad-hoc duties as assigned

Job Requirements

• Refrigeration background preferred
• Willing to work overtime
• Available for short-notice overseas travel

• Assist to register customers for application at the physical store
• Provide customer service and attend to enquiries
• Any other Ad-hoc Admin duties as assigned

Requirements:

• Min GCE N/O Level
• Prior Customer Service experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Contract Retail Ambassador

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Min. Diploma or Degree in Supply Chain or any related field of study
• Min. 2 years of related sales coordinator / order fufilment or order management work experience
• SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
• Proficient in Microsoft Office applications (e.g. excel, word)
• Excellent communication and interpersonal skills
• Able to cope with working in a fast pace environment
• Team player who is service-oriented and with a positive attitude

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements:

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20733

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Our Client is a TV, Firming Service MNC. Due to their current expansion plan, they are looking for an Logistics Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibility

• Manage all activities and communications related to project shipments, ensuring accuracy and timely documentation.
• Follow standard procedures and complete necessary legal and administrative formalities for third-party hires.
• Inform internal teams of shipment timelines for effective planning and deadline adherence.
• Assist the Sales Team with freight estimates for quotations.
• Analyze and determine logistics budgets to meet project needs.
• Work with the Finance Department to secure budget approvals and complete documentation.
• Ensure high accuracy in logistics documentation.
• Optimize service quality and pricing for logistics activities.
• Ensure timely equipment receipt by coordinating with freight forwarders and addressing any issues.
• Build strong relationships with other departments.
• Assist with sourcing, negotiation, cost management, quality, and delivery terms. Manage procurement and rental of external resources.
• Maintain positive relationships with suppliers for optimal pricing and support.
• Develop and enhance SOPs for logistics and procurement.
• Support the implementation of goals and policies to enhance operations.

Requirement

• Min Diploma in Logistics or Supply Chain
• Min 5 years of working experience in managing logistics operations.
• Experience in Purchasing / Inventory/ Material/Logistic and Warehouse Management or equivalent.
• Supervisory experience will be added advantage
• Manage strategic plannings on movement of goods and equipment
• Knowledge in Permit declaration and custom clearance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

· Provide customer service support via phone and email.

· Attend to Customer’s enquires on product, RFQ and deliveries.

· Preparing of shipping document and import/export documentation.

· Monitor and ensure outgoing shipments being delivered as prescribed.

· Monitor and ensure incoming shipments being cleared timely.

· Processing of invoice promptly.

· Extract and tabulate data for report analysis using Microsoft Office Suite.

· Performing of general housekeeping within the workplace and maintaining of a safe working environment.

· Perform any other duties as and when assigned by the Management.

Job Requirements:

· At least GCE “O” Level and above

· At least 1year(s) working experience in the related field

· Team Player, positive and willing to learn attitude

· Able to commit OT as and when required

Working location: JUrong East

• Resolve production incidents in a smooth and timely manner with minimal impact to business

• Put in controls and checks in place to monitor and smooth the functioning of production systems

• Investigate and understand the cause of defects raised.

• Stakeholder relationships across all groups within the Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.

• Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and it initiatives.

• Interacts with members and other functional teams including members of the offshore team

• Work with team members participating in shadowing and training activities

• Adhere to information controls and security frameworks/ procedures, including change and incident management process

• Provide general administrative support to the team including meetings, knowledge transfer, and activity reporting

• Candidate is expected to work in extended hours (shifts & weekends) on the need basis.

• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.

• Day-to-day delivery and support of key treasury systems/initiatives

• Work efficiently and prioritize system enhancement/upgrades

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $3000-$3500
Location: Sembawang
Working hours: 5.25 days (Alt Sat), 9am – 6pm

Job Summary:
Service customers by providing information on product availability and resolving product and service problems promptly.

Responsibilities:

• Respond promptly and professionally to customer’s enquiries from various channels: website live chat, marketplace, social platform messaging, telephone, emails and in person.
• Confirm product order details made online and update stock & delivery schedule to customer.
• Liaise with freight forwarder and factories on stock fulfilment.
• Manage and track daily delivery progress, providing scheduled updates on delivery status & replan when delay occurs to customers.
• Follow up with proper closure for existing customers on their delivery and warranty issues.
• Work closely with warehouse on stock fulfilment and inventory related issues.
• Work with sales to improve nett sales.
• Document product issues for claim/re-order to supplier.
• Document customer interactions in key notes history for weekly meeting to improve value and service to customers.
• Actively request customers for good reviews.
• Explain simply and clearly in response to customer questions and check for customer understanding and acceptance of situation.
• Establish and maintain good rapport with customers by using positive language and anticipating their needs.
• Able to recommend alternative products or compromise to resolve sales cancellation.
• Ability to independently negotiate repair/replace products or reduce /refund sales.
• Identify and escalate issues to Manager only when exceed set parameters, escalation of issue will be the key KPI to appraise work performance.
• Participate in ad hoc duties being assigned by managers.

Job Requirements:

• Basic understanding of lemon law, consumer rights and customer service practices.
• With working experience in customer dispute resolution or experience in similar industry (furniture)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

• Industry/ Organization Type: Manufacturing (Shipbuilding)
• Position Title: Mechanical Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 8.30 AM – 5.30 PM)
• Salary Package: Basic salary up to $3,200 + Variable Bonus + OT
• Duration: Permanent Role

Key Responsibilities

• Assist in the design, analysis, and troubleshooting of mechanical systems and components for marine applications.
• Collaborate with cross-functional teams on the installation and commissioning of mechanical equipment and systems on vessels and offshore structures.
• Perform regular inspections and maintenance to ensure mechanical systems function properly and adhere to safety standards.
• Work alongside senior engineers to enhance mechanical systems for optimal performance and efficiency.
• Contribute to the creation of project specifications, documentation, and technical reports.

APPLY NOW!!!

• Diploma or Degree in Mechanical Engineering or related field
• Effective communication and teamwork abilities
• Able to work on vessel
• Candidates without experience are welcome to apply. Training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66153 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Customer Service Executive | Airfreight Executive | CCN | Up to $3.8k | Changi

Basic: $2000 – 3800
Work Location: Changi Airfreight Centre
Working hours: Mon – Fri 9am – 6pm | alt Sat 9am – 1pm

You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products.

Job Responsibilities:

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Requirements:

• Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Familiar with Cargo Community Network (CCN) system.
• Proficient in MS Office and Excel.
• Candidate may be required to work on shift and weekends.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Summary

• Basic up to $4000
• AWS + VB
• 5.5 Days alternate Saturday
• Mon – Fri 8.30am – 5.00pm / Sat 8.30am – 1.00pm
• Location: Tuas, 2-way transport provided from Boon Lay MRT

Job Responsibilities

• Technical support for user's desktops, software system, printers & related IT equipment.
• Troubleshooting of computer network issues
• Setup and administer Corporate Email
• Manage Hardware/Software inventory.

Job Requirements

• Min Diploma in IT with 2 years exprience in end-user support (hardware & software)
• Singaporeans only

<< To Apply >>

WhatsApp | 8421 1422

Email | [email protected]

EA Personnel Name: Kiew Wai Kang
EA Personnel No: R23112987
EA License No: 15C7752

Network Maintenance Engineer/ IT Support Engineer

Our Esteemed and Reputable Client is looking for a Network Maintenance Engineer / IT Support Engineer.

Requirements:

• Proficient in handling Network Maintenance and Support.

• Good in maintaining Network LAN, WAN administration and configuration.

• Proficient in Network Support and Maintenance

• Experience in handling Network Management.

• Involved in maintaining Network facilities and assist with installation of network devices and server components, troubleshooting of network issues, replacement of parts and end of life decommissioning

• Experience in handling IT Infrastructure (System, Windows, Server, OS and Cloud).

• Experience in System and Network support and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Min. 4 years of Network support and maintenance experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Salary: $3,000 to $3,500+Transport allowaance+AWS+VB

Office location: Tuas South Ave 10

Working on site

Working Days: 5 days, Monday to Friday
Working Hours: 8.30am-5.30pm

Ability to work overtime when necessary.

Requirements:

• A diploma/degree in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Training will be provided.
• Willingness to work in a shipyard/anchorage environment.

Roles & Responsibilities:

• Conduct repair, maintenance, or overhaul of marine diesel engines (2 & 4 stroke) under the guidance of Engineers/Technicians.
• Adhere to all requirements for jobs in shipyards or anchorages.
• Lift and shift heavy engine components to and from the workshop for repair/reconditioning.
• Ensure prompt response and effective communication with customers.
• Perform additional tasks as assigned by the Operation Manager.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Taking accurate and correct orders from the customers
• Provide customer service at an exemplary level upholding the professional image of the company
• Stay engaged with customers to ensure a positive customer experience
• Provide product advisory, answer to customers enquiries, and explaining orders over the phone
• Maintain and update customers’ records on timely basis
• Update clients with any changes of delivery schedules and providing alternatives

Requirements:

• IT savvy
• Prior experience in Customer Service is preferred
• Comfortable working in a shophouse environment
• GCE 'N/O/A level' or Diploma from any field

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting

R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

Requirement

Diploma in IT or Business or related discipline

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform