Total 23,126 Customer Service job vacancies in islandwide

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Our client is an MNC and one of the leading players in the aerospace industry. Due to business needs, they are now recruiting a Customer Quality Engineer to join their team for ongoing transformation projects. The position is located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Job Responsibilities:

• Serve as the primary contact for customers, ensuring adherence to their quality standards and maintaining high levels of customer satisfaction.
• Monitor and analyze customer quality data to identify trends and areas for improvement.
• Track and report on customer scorecards to measure performance and satisfaction.
• Support continuous improvement efforts within the company and for external stakeholders.
• Initiate and manage containment actions within 48 hours to address quality issues.
• Assist in drafting and reviewing technical specifications, quality plans, sampling plans, and inspection procedures.
• Ensure compliance with Quality Management System (QMS) procedures and assist in internal and customer audits.

Basic Qualifications:

• Advanced skills in MS Office.
• Familiarity with AS9100/9120 quality standards.
• Six Sigma Greenbelt certification.
• Professional quality certifications (e.g., ASQ-CQE, CQA).
• Certification in Internal Auditing and/or AS9100 Lead Auditor.
• Strong understanding of FAA regulations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Job Objectives

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Key Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Participate in bimonthly Post OS Patching verification for Enterprise applications

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Key Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, Control-M

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting

Good to Have:

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

· Familiar with Geneos, Splunk, PGP, SSL

· Knowledgeable with Workday

The Service Crew will assist in all activities related to buffet catering and pantry service. The duties and responsibilities will include setting up of the buffet line, basic food preparation activities, cleaning and sanitizing, and assisting in pantry service while ensuring that guests have a quality dining experience.

Responsibilities:

• Create a positive dining experience for guests
• Assist in the setup/cleaning of food serving area, buffet catering services and pantry
• Serve food & beverage according to the guests’ needs
• Maintain good hygiene and cleanliness of the food serving and pantry area
• Maintain stock of necessary beverages, condiments, crockery and pantry items
• Ensure fully stocked pantry with snacks and beverages at stipulated hours
• Follow all food safety & hygiene guidelines and standards
• Perform any other duties as requested by the Supervisor or Unit Manager

Requirements:

• Possess a minimum of at least 1 year working experience as a service crew or in a similar role in an F&B setting will be advantageous
• Service-oriented team player with excellent interpersonal skills and positive learning attitude
• Ability to work from Monday to Sunday and AM or PM shift
• Part-timers should be able to commit on a long term basis and work between 4.5-5 hours/day
• Valid basic food and hygiene level 1 certificate, otherwise refresher course will be provided

Position & Company summary

Infra Services Lead

Supporting the heath tech company.

During IT Incidents

• Serves as POC to GCIO, users and cluster management.
• Team with IPM team to restore service as soon as possible.
• Work with GCIO on crisis management
• Perform Root Cause Analysis together with the involved parties.

During Peacetime

• Review and analyse cluster's IT Health status reports and develop plan of action.
• Responsible for timely reports of SLAs and operational KPIs
• Liaison to support Service Ops, day-to-day ground changes and requests in end-user computing needs
• Support GCIO, Institution Directors/Leads and collaborate with infrastructural Services for IT workplan

General

• Reports directly to GCIO
• Work as a team with Service Ops Director
• Cost / budgeting for new YR
• handle opearational issues/escalation
• develop paper for purchasing of services/hardware
• liaise with entities finance / procurement for budget, billing, procurement matters
• able to work in an environment where request are adhoc basis (but with priortization)
• familiar with ITSM processess/tools i.e. ServiceNow, Bigfix
• Manage infra-structure teams work assignments under his care
• SLA reporting and stakeholders management
• Requirements / Qualifications
• Diploma/Degree in related field of studies, i.e. Computer Science, Computer Engineering
• Minimum 7 years' experience in IT related field
• Familiar and have hands on experience with
• ITSM process/tools
• costing & budgeting
• SLA reporting
• Incident / problem mgmt
• Change process
• vendor management
• IT Helpdesk process/procedures
• SLA management
• Access Management
• Manage a smail team of engineers (BAU)
• Work under conditions where demands are adhoc but with priority
• Stake holder management
• Manage projects
• Processing of award papers for purchase of hardware and services for cluster office. Includes seeking approvals with various C-levels for the award paper, verifying with finance on sufficient budget, liaising with procurement of PO issuance until delivery of the hardware/services.

EA Licence No: 11C5502 | EAP Registration No: R22109400

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Description:

• Process customer orders / enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set.
• Ad-hoc duties assigned by manager.

Requirements:

• Min. Diploma in any discipline
• Min. 3 years of exp in Supply Chain shipping

Working hours: Mon - Fri, 8.15am - 5.00pm

Location: West (Transport provided from Boon Lay, Jurong East, CCK, Outram, Bedok)

$3.5K to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

*GOV* Service Delivery Manager | Enterprise Network

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Are you a dynamic Network Consultant seeking a role that combines technical expertise with strategic innovation? As a key member of our team, you'll be at the forefront of delivering essential enterprise-level network services. Your role involves executing initiatives that leverage cutting-edge network technologies to meet the evolving needs of forward-thinking organizations. Collaborate with team leaders and outsourced service providers to plan and deliver projects, enhancing service satisfaction and delivery.

Job Responsibilities

• Provide essential enterprise level network services
• Execute new initiatives and enhancements that result in innovative use of network technologies to meet the needs of forward-looking organisations
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new network services to enhance service satisfaction and delivery.
• Work with our Central ICT Infra capability centres to design and best fit Network solutions to existing and future infrastructure needs.
• Execute projects to deliver network services that achieve standardisation of network services across organisation to reduce operations overheads and greater satisfaction of network services.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 3 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for network services
• Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46851" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Description:

• Plan and manage inspection program
• Oversee the management of Term Contractors i.e. Conservancy contractors, Security guards and Car Park Operators
• Preparation of ad-hoc reports required by the Agency
• Oversee the Process of Addition & Alteration works applications
• Maintain contactable after office hours
• Oversee and manage all the maintenance and ensure rectification of defects
• Oversee the management and ensure turfing & horticultural works and Pest Control inspection
• Issue works orders when necessary
• Attend to complaints by tenants and liaise with term contractors for repair works
• Oversee the management to Conduct regular inspections of the Property to ensure compliance with the terms of the tenancy/license and to enforce against breaches.
• Oversee the management of daily inspections of the Property to ensure that there are no illegal activities, including but not limited to illegal hawking, illegal occupation of premises, and gambling.
• Oversee the management of inspections to ensure no illegal occupation or misuse of vacant units.
• Oversee the management Conduct regular inspections of the Property on the cleanliness and ensure upkeep of general housekeeping of the site.
• Prepare specifications for quotations.
• Update promptly and ensure proper closure of cases on CMMS
• Monitor Key Performance Indicator
• Ensure compliance to all Service Level Agreement
• Oversee on the tenancy management for the property
• Any other duties assign by the Agency

Job Requirements:

• Estate/Facilities Management or other relevant fields from a recognized tertiary establishment with minimum 8 years relevant working experience in providing facilities management services.
• Good knowledge in Building Maintenance, Property Management and Mechanical/Electrical system.

Interested applicants please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified.

Thank you for applying.

• Responsible for responding to public inquiries to ensureexceptional customer satisfaction. Crucial for maintaining a positive customer experience, upholding service delivery standards.
• Case Management
• Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
• End to end case management by collaborating with other units to ensure efficient, timely resolution and closure of public inquiries.
• Meeting service level requirements for customer interactions and adhering to writing guidelines and standards.

Requirements

• Singaporean only
• 1 Year Contract

Information

• Monday to Thursday: 8.30 am to 6 pm, Friday: 8:30 am to 5:30 pm
• Duration: 1 Year Contract

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7745

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

The IT Level 1 Support Role is to ensure smooth system operation and functionality so that end users can accomplish business tasks. The objective of the IT Level 1 Support Role will be to respond to support requests in a timely manner, be the initial reference point for all IT support issues, and to ensure the satisfaction of the end user, among other technical duties.

IT Level 1 Support are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels and customers daily.

IT Level 1 Support Responsibilities:

• Provide helpdesk support to end-users through appropriate communication and responsive services
• Troubleshoot and support issues related to domain, servers, end terminals, COTS application, and network
• Prioritize incidents and service requests according to defined processes to meet defined SLAs.
• Use tools and diagnostic utilities to aid in resolving support requests.
• Document all reported incidents and service requests
• Assist and train users to improve the user experience
• Assist in the deployment of hardware for customer events at designated locations
• Support customer’s events which may require some days of shift work
• Carry out patching of firmware and cyber security patches for hardware eg servers, routers, switches, as well as COTS patches
• Install antivirus software and ensure virus definitions are up to date.

IT Level 1 Support Responsibilities:

· Minimally with Diploma in IT or with a relevant course.

· Knowledge in Windows server OS, Linux OS in a virtual environment would be an advantage

· Knowledge in network switches/routers would be an advantage

Knowledge in AWS

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

· Pro-active, dynamic and with good analytical/conceptual thinking

· Able to work independently as well as in a team and good interpersonal skills

Shift work and 90% Work-from- Home (Laptop provided)

Maestro HR

damien lee tian hong

R1106726

16C8462

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Service Crew | Up to $2200 | 6 Days | Beach Rd

Location: Beach Rd

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,200

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Guest Experience Executive | 5 Days | Fixed Morning Shift | Little India

Salary range: $1,800 - $2,000 + OT
Gross：$2200 to $2500 （After Fixed OT）
Working days: 5days (included Sat, Sun & PH)
Working Timing: 8am-7pm
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

WA: 88824667

Senior Recruitment Consultant

Assistant Officer | Service QA Department | Elevator Industry | 5 Days | Up to $3.2k | Jurong East

Working Days: 5 days (8am - 6pm)
Office Location: Toh Guan Road
Salary: $2500-$3200
other benefits: flex benefits $100-$300/year + transport allowance $50-$120/month + will state exact amount of confirmation increment $50 - $200

Summary:
To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Requirements:

• Experience in lift industry will be advantageous
• Diploma / Degree in Electrical Engineering

Job Scope:

• Assist the management/senior engineer in technical aspect o the equipment
• Carry out inspection on newly installed equipment and equipment under maintenance
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

CONTRACT POSITION @ LOCAL UNIVERSITY

Temp Admin - School of Business 2

SINGAPOREANS/ PRs ONLY

($13.00 per hour)

Commitment Period: 21 August 2024 to 22 August 2024

LOCATION

Clementi Road

Job Description

To provide logistical support to the Programme Executive (PE) in various capacities, such as:

• Assisting the PE in the setup and breakdown of hybrid bilingual (English-Mandarin) mode classes on a daily basis, monitoring and providing feedback on any issues, including technical support.
• Taking and tracking attendance for students.
• Managing catering, including two tea breaks and lunch, collecting and overseeing the return of unused utensils, directing students to designated eating areas, coordinating beverage and food deliveries, ensuring timely supply, and preparing utensils when necessary. Returning unconsumed food and unused utensils to the office as needed.
• Capturing photos for record-keeping, sending them to the PE (deleting them upon completion of the task), posting PDPA announcements in the classroom, and collecting them afterward.
• Assisting with inquiries from instructors, students, and interpreters for face-to-face group sessions, communicating promptly with the PE.
• Addressing ad-hoc requests from onsite students.
• Disposing of waste and restoring the classroom to its original condition after 5 pm for other program night sessions.
• Coordinating logistics for printing and distributing gifts to students.
• Undertaking any ad-hoc duties as required.

JOB REQUIREMENTS

• Possess qualification of O level and above
• Good interpersonal and communication skills
• Able to understand and speak Mandarin to communicate with Mandarin speaking students

WORKING HOURS

• Standard Working Hours: Mon-Fri, 8.30 to 5.30pm
• 5 DAYS WORK WEEK

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to –

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Infant Care Teachers (Chinese Language and English Language)

Locations: Canberra, Hougang, Toa Payoh, Tampines & Pasir Ris

Operating Hours: 7am - 7pm (Rotating Shift)

Salary: $2,800 - $3,500

Responsibilities:

• Tend to the fundamental needs of infants, including feeding, bathing, clothing, and diaper changing.
• Arrange a range of activities that encompass diverse learning experiences such as reading, singing, and interactive sessions in English Language and Chinese Language.
• Monitor and assess infants in terms of their progress, behavior, social growth, and physical well-being.
• Maintain the cleanliness and organization of the classroom and the wider centre environment.
• Engage in event coordination and contribute to marketing and sales initiatives.
• Foster and sustain strong relationships with parents.

Requirement:

• Passionate about nurturing and educating infants aged 2 months to 18 months
• Possess Certificate in Infants and Toddler Care and Development (CIT) / WSQ Higher Certificate in Infant Care (HCIC) / WSQ Advanced Certificate in Early Years (ACEY)
• LON: EY1/EY2

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Broad Function

• Oversees technical functionality and provides users’ support for security and building systems including but not limited to Integrated Security Management System (ISMS), Electronic Access Control System (EACS), Contractor Management System (CMS), CCTV, Duress Alarms, Intrusion Alarm Protection (IPA), Electronic Key Management System (KMS), and Guard Tour System (GTS).
• Coordinates with hospital IT-provider Synapxe on cybersecurity compliance and processes, provides oversight to specialist system vendors to ensure established maintenance regime are adhere to, critical systems are operationally ready. Collaborate with Users on evolving system requirements, provide technical advice and solutioning that is practical and cost effective.

Key Responsibilities and Duties

Specific

• Ensure security and building systems are always ready to support routine and emergency operations. Able to anticipate, troubleshoot and resolve systems issues.
• Coordinate with hospital IT provider, to ensure cybersecurity requirements and processes are adhered to. Serves as a bridge between syste specialist vendors and IT provider to minimise, resolve issues over converged network and hardware to ensure all field devices are functional and ready.
• Provides technical advice and support to Facilities Management/Operations Support Group (OSG) and other hospital Users on evolving requirements, propose practical options that are cost effective.
• Provides oversight on systems maintenance regime by vendors, ensure proper documentation and records keeping. Ensure maintenance contracts are established or renewed on time.
• Review and provide recommendations on optimising security workflows, deployment, responsiveness to incident management by leveraging on existing and new systems and technology.

General

• Participate in organisation projects as assigned.
• Perform all other tasks as directed by Director of Operations Support Services (OSS), or Director of Operations Support Group (OSG).

Job Requirements

• Recognised University degree or equivalent.
• Minimum 5 years relevant experience, security systems and acute healthcare setting in an executive or managerial role.
• Familiar with setting up and managing full suite of security systems, including technical planning, budgeting, installation, testing, troubleshooting, programming applications and systems setup.
• Familiar with cybersecurity requirements, processes and workflows. Ability to work with multiple stakeholders to meet these requirements and ensure systems readiness and effectiveness are maintained.
• Strong interpersonal skills with eye for detail and high level of initiative.
• Strong leadership skills, excellent communication, and negotiation skills.
• Able to work under stress, make assessment and sound judgement calls with incomplete information.
• Ability to navigate through different interest groups, administrative processes, time, and resource limitations to reach win-win situation.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Oversee the residents on a daily basis; manage the welfare, discipline, and safety within the institution
• Able to establish appropriate and guiding relationships with residents and be good role models
• To be attentive and look into the well-being of residents by being available and accountable for their whereabouts when on duty
• To participate actively and take ownership of any additional primary/secondary portfolios assigned
• Ensure the safety and security of premises

Job Requirements:

• Min O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Greeting guests and taking drink and food orders
• Staying attentive to the needs of guests in the dining area
• Delivering rice and soup to the guests
• Following health code standards with regards to the handling of food
• Ensure the guests feel important and welcome in the restaurant
• Serve customers in an accommodating manner
• Assist in keeping the restaurant clean and safe
• Report to workplace on time and in proper uniform
• Must have clear verbal communication skills
• Must be able to work in a team environment

Sales Support Coordinator | Marine and Power Industries | Up to $3.2k | Clementi

• Working Hours: Monday-Friday
• Location: Clementi
• Salary: $2,700-$3,200

Requirements:

• Minimum Diploma or equivalent
• Minimum 2 years of relevant experience preferred

Job Scope:

• Handle sales enquiries and orders, preparing the necessary documents and carry out close follow-up with customers and colleagues
• Establish new customer contacts and maintain existing accounts.
• Keep all the information and documents confidential and file documents in order;
• Handle project-related correspondences and maintain databases.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected] to Ann.

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Our client is an MNC and one of the leading players in the aerospace industry. Due to business needs, they are now recruiting a Customer Quality Engineer to join their team for ongoing transformation projects. The position is located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Job Responsibilities:

• Serve as the primary contact for customers, ensuring adherence to their quality standards and maintaining high levels of customer satisfaction.
• Monitor and analyze customer quality data to identify trends and areas for improvement.
• Track and report on customer scorecards to measure performance and satisfaction.
• Support continuous improvement efforts within the company and for external stakeholders.
• Initiate and manage containment actions within 48 hours to address quality issues.
• Assist in drafting and reviewing technical specifications, quality plans, sampling plans, and inspection procedures.
• Ensure compliance with Quality Management System (QMS) procedures and assist in internal and customer audits.

Basic Qualifications:

• Advanced skills in MS Office.
• Familiarity with AS9100/9120 quality standards.
• Six Sigma Greenbelt certification.
• Professional quality certifications (e.g., ASQ-CQE, CQA).
• Certification in Internal Auditing and/or AS9100 Lead Auditor.
• Strong understanding of FAA regulations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Under the general direction the Nursing Director and with oversight from the Executive Director of Business Operations, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions.

The Operations Manager has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Materials Management and Equipment, Quality Control and Data Collection and Reporting.

As a lead member of the Patient Care Team, the Operations Manager is responsible for responding to need of patients and family members and takes a proactive role in the efficient operation of the unit.

This role will also be responsible for the coordination and monitoring of schedules, payroll, patient classification, and other systems to support the patient care unit.

Principle Duties And Responsibilities:

Service:

• As a member of the Patient Care Team, the Operations Manager is responsible for ensuring that the patient and family members are attended to in a professional manner.
• The Operations Manager is responsible for responding to the needs of the patient/family members in a timely manner and maintains a professional and friendly demeanour at all times.
• As a lead member of this team, the Operations Manager is also responsible that other members of the team are responding to the needs of patients and families in a timely and professional manner.
• The Operations Manager will work cohesively as a member of the Patient Care Team, and will take a proactive role in ensuring the smooth and efficient operation of the unit.
• Maintains service standards, with particular attention to personal/ behavioral, staff teamwork, and patient-staff interaction guidelines.

Operations And Finance:

• Works cooperatively with the Director and Finance Manager to develop and maintain systems for collecting information to measure unit (s) of productivity.
• Monitors management report expenditure, reports findings to Director and initiates plan as appropriate.
• Assists with the collection and analysis of budget information
• Completes weekly payroll (s) and enters data for schedules and actual staffing into Staff system.
• Maintains Patient Classification system daily.
• Maintains staff records (i.e. use of sick time, FMLA, per diems, time schedules, staff turnover, license renewal, in-services/competencies, educational records.
• Meets with Executive Director of Business Operations on a frequent basis and as needed to ensure consistency of processes.

Data Management:

• Manages relevant databases, promotes security of information along with maintaining and auditing data to ensure quality control of systems.
• Primary systems include scheduling, payroll, and patient classification.
• Develops and maintains systems to ensure confidentiality and integrity of patient record in compliance with hospital policies, procedures, and standards.
• Contributes to the development of policies, procedures and systems which assure the effective operational functioning of the unit.
• Produces and maintains management data related to the operational needs and projects.

Human Resources:

• Supervises the daily activities of the Unit Coordinator to ensure optimum performance.
• Oversees the maintenance of confidential personnel, changes of status, terminations and personnel requisitions.
• Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records.
• Participates in hiring, terminating, and performance evaluations of unit coordinators and other personnel as directed.
• Schedules unit coordinators time and approves changes, as appropriate.
• Oversees and/or coordinates department orientation.
• Supports Staff as a resource in information systems.

Materials Management/Equipment:

• Coordinates and maintains systems for: (a) control group of inventory levels: (b) outside purchasing of supplies and equipment and capital equipment.
• Establishes and maintains levels of regular supply items
• Keeps audit trail of equipment ordered and received.
• Ensures that equipment is safe and in proper working condition in coordination with other departments.
• Maintains accurate inventory of equipment essential to unit.
• Collaborates with Patient Care team in obtaining information/planning on new products/technology; facilitates the introduction of new equipment/supplies.
• Generates and submits operating and capital budget requests based on the unit/patient care needs in conjunction with appropriate resources.

Quality:

• Collaborates with Director to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs.
• Participates in quality improvement projects.
• Member of Safety Committee, as assigned.

Other Duties:

• Assists Director (s) in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.)
• Completes special projects. Develops and participates in projects to enhance operations.
• Performs other duties, as assigned.

Requirements

• Min Degree in a related field from a recognized university
• Min 5-10 years experience in clinical operations
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Description

• The Compensation team is looking for an innovative compensation professional to support a develop the global compensation philosophy and strategy.
• The successful candidate will partner with the Compensation team to design, assess, and implement compensation programs organization wide.
• The successful candidate will play a key role in the design, assessment, and implementation of organization compensation programs.
• The key responsibilities include:
• Maintaining and administering key compensation databases and tools
• Gather and analyze compensation data to perform analysis and support business needs
• Participating in compensation surveys and providing analysis of competitive positioning
• Contributing to the development of base salary, bonus, and equity programs
• Contributing to the development of compensation policies and practices
• Performing staff support activities to develop, implement, and administer job architecture and compensation policies and programs
• Assisting with the annual compensation planning process
• Build and maintain relationships with key internal and external partners and vendors

Requirements

• Min 5+ years of experience as a compensation analyst/ Manager, consultant, or similar role
• Exceptional knowledge of Excel
• Demonstrated analytical skills
• Strong interpersonal skills
• Excellent communication skills
• High integrity and ethics in handling confidential information

Preferred Qualifications

• Highly collaborative style and strong team orientation
• Energetic, self-starter with the ability to successfully manager multiple priorities in a complex, matrix and fast-paced environment
• Ability to get involved in the details while maintaining broader view
• Attention to detail and commitment to excellence

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599