Total 22,351 Customer Service job vacancies in islandwide

• Manage incoming customer phone calls.
• Schedule service or repair appointments for customers.
• Support service advisors with call center issues.
• Proactively reach out to customers via phone to remind them of upcoming service appointments and suggest scheduling.
• Respond to incoming emails from myAudiworld regarding customers' service appointments.
• Conduct follow-up calls regarding recalls or service campaigns.
• Handle general administrative tasks.
• Undertake any additional duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Can work 3 shift will be good!!!

As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.

Responsibilities:

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanations, and solve problems for customers.
• Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• Call Centre Experience
• Required to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Night Auditor

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist residents with check-in and check-out procedures
• Make and confirm reservations
• Respond to all queries through walk-ins, emails, calls and assist with requests.
• Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
• Verify revenue from all sources and follow up on any discrepancies in reports
• Account for all financial transactions at the front desk accurately during your shift
• Handle end-of-day bookkeeping, auditing and account reconciliation
• Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
• Perform end-of-day procedures and produce daily reports
• Perform related tasks as assigned

Job Requirements

You have:

• At least 2 years of relevant work experience preferably in the hospitality industry
• Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Serviced-oriented, attentive to details and observant
• Knowledge of night audit processes
• Passion in learning a variety of tasks
• Willingness to perform permanent night shifts

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Mon- Fri (office hours)
• Salary:  $2800/month
• Duration: 12 months

Key Responsibilities

• Contributing to the team’s responsibility to promote operations excellence, and develop organisational culture
• Provide secretarial, logistical and administrative support for training/meetings and other ad-hoc matters
• Delivering administrative tasks (e.g. collecting/ collating data and information) to support the organisation’s operations

Requirements

• Min Degree. Diploma holders are encouraged to apply.
• Only Singaporeans
• Proficient in Microsoft Office

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Location: Somerset

Working Hours: 8.30am - 5.30pm/ 5 days

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Less broken sizes in the stores (following up the consolidation among the stores also constantly working on clusters per category for each store)
• Liaise between 3PL & store on all deliveries matters

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Summary

Responsible to perform all medical devices maintenance according to GDPMDS requirement. The incumbent also has to establish good rapport, both externally with customers/vendors and internally amongst colleagues

Job Responsibilities

• Schedule preventive maintenance for each equipment
• Proper planning with early coordination with customers on equipment to be maintained. Maintenance should be performed based on Manufacturer’s recommended protocol with full and accurate documentation of results and/or results of activities performed.
• Factory Modification (if required)
• Work closely with Supervisor to carry put the above activity whenever required.
• Normal Installation & Commissioning
• Unpacking of new equipment, performance of functional pre-checks on equipment prior to delivery, assistance in preparation of ‘Delivery Documents’.
• Troubleshooting and repair work to diagnose and resolves equipment problem through:
• Prioritization and planning of work to be done
• Communicate (with customer) on estimated time of arrival
• Escalating problems whenever appropriate
• Accurately report service data with acknowledgement by customer on work performed
• Liaising and working with manufacturers to address service issues to resolve technical problems
• Prepare service quotations to customers’ enquiries (working closely with supervisor)
• Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required.
• Constantly possess good initiative, with desire for continuous learning

Requirements

• Min. Diploma/Degree in Mechanical / Electrical Engineering or related field of study
• Min. 2 to 3 years’ related working experience from Medical Device sector
• Proficient in Microsoft Office.
• Confortable with standby for any operational support duties during non office hours

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66267 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Summary:

• Basic+AWS+Bonus
• 5 days, 830am-530pm
• Company with great career prospect

Job Scope:

• Responsible for overseeing Import/Export Documentation and Processes.
• Managing shipping documentation, including Import, LC, Bill of Lading, and FTA Agreement.
• Offering customer support for shipments, advising on country-specific rules and regulations, providing after-sales support, and following up with clients until the transaction is completed.
• Handling customer inquiries or complaints.
• Ensuring accurate and timely delivery of all necessary information and documentation to clients, agents, sea companies, and forwarders.
• Building and maintaining positive relationships with agents and shipping companies.
• Managing container inventory control, maintenance, and repairs.
• Compiling and comparing rates from various carriers.
• Participating in other company projects and assigned duties.
• Performing other administrative and ad-hoc tasks as needed.

Requirements:
• Candidates with Logistics and Freight Forwarding background are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Site Support Engineer - TL

The individual needs to hands-on & have prior experience of managing teams in similar environment

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

• Excellent culture and training opportunities
• Be a part of a high-performing and professional team

About Our Client

Our esteemed client is an multi-national organisation that distributes market-leading & branded consumer healthcare products & medicines to over 20 countries across the globe.

Job Description

• Acting as the helpdesk support for the users, solve the level 1& 2 user problem, perform basic troubleshooting for users.
• Assists staff with the installation, configuration, troubleshooting and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software when required.
• Works with other countries IT support staff as appropriate to determine and resolve problems received from users.
• Interact with computer platforms in a multi-layered client-server environment. Ensure desktop computers interconnect seamlessly with diverse systems including file, email, application servers, and other related systems.
• Manage ongoing PC re-image program - currently using SCCM and Intune co-management
• Train and orient staff on use of hardware and software.
• Recommends and/ or performs upgrades on systems if necessary.
• Assist in the purchase, build and deployment of IT related hardware and software.
• Maintain all IT inventory by performing hardware and software audits.

The Successful Applicant

• Customer service focus
• Good technical knowledge and skills in Desktop support
• Experience working in a full Office365 environment
• Degree or TAFE Diploma in IT
• Microsoft Certified Professional (good to have)
• Experience with SCCM/Intune

What's on Offer

• Excellent culture and training opportunities
• Be a part of a high-performing and professional team
• No shifts

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-022024-6345664

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Attend to customers’ enquiries via calls and emails.
• Maintain good customer relationships and ensure customers satisfaction.
• Processing of customers’ orders and issuing purchase orders.
• Creating delivery orders/ descriptions, internal work orders and updating shipping schedules.
• Issuing of sales invoices to customers.
• Source for suppliers/ vendors for company purchases.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 1 – 2 years of customer service or sales administration experience.
• Prior experience with MYOB system will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Handling customer order process.
• Assist with sales team member for issuing sales order, delivery order, invoice and credit note
• Manage the customer enquiries or issue with monitor and reply on email correspondence.
• Able to check all the information of documents like receipts, amounts and records all are tally and correct.
• Able to handle all customer incoming enquiries
• Able to handle daily sales order
• Communicate with other departments to fulfil customer's order
• Handle indoor sales customer
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• ‘O’ Level and above
• Excellent in communication skills, good personality and convincing power.
• Experience in ERP/NAV system.
• Experience in Food Manufacturing industry is an advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

• Provide timely and effective level 1 technical support for application-related incidents and service requests.
• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
• Research, resolve, respond to and document end user reported issues/inquiries.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.
• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

Preferred Skillsets

• Oracle Database - Basic
• MySQL Database - Basic
• Jira
• Excel

Requirements

• Must be Singapore Citizen.
• Minimum 1 year relevant experience.
• Strong technical knowledge and experience in supporting enterprise-level applications.
• Experience with databases and SQL query language.
• Familiarity with software development life cycle (SDLC) and ITIL principles.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Good communications skillset.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

Dental Assisting

- Providing assistance in all forms of dental procedures to the dental surgeon(s) on duty

- Washing, sterilizing and storing of dental instruments and equipment

- Taking X-rays for patients assessment and treatment planning

- Maintaining the cleanliness and neatness of treatment rooms at all times

- Maintaining the cleanliness of dental instruments and equipment

- Checking and topping up of dental material stocks

- Adhoc duties as assigned by Doctors

Counter Reception

- Attends to all patients’ enquiries for appointments and/or walk-in treatment;

- Patient registration; Discharges patients by dispensing medications (or as required), collecting payments accurately, issuing of MC and/or receipts and scheduling patient for subsequent appointments;

- Drafts claims for CHAS treatments;

- Submits insurance dental claims whenever required;

- Records and files documents in accordance with the clinic’s Standard Operation Procedures (SOPs);

- Keys in sales of dental products in Clinic Management software; Sends, tracks and receives laboratory cases;

- Calls patients to remind them of their subsequent appointment with the clinic whenever required;

- Ensures accurate translation of doctors’ schedule into the Clinic Management software; and

- Maintains the cleanliness and neatness of the clinic.

If you are looking for an opportunity in Customer Service and Support, Gentle Group Pte. Ltd. has an excellent role for you! The Customer Care and Billing Administrator handles the order-related queries from customer, interfaces and coordinates with plant operations and logistics team to ensure seamless and timely order fulfilment.

In This Role, Your Responsibilities Will Be:

Handle order-related queries from customer, interface and coordinate with plant operations and logistics team to ensure seamless and timely order fulfilment.

Responsible for delivery and logistics processing using excel and other business tools.

Ensure commercial documentations are proper, complete and align with sales recognition policy and organize shipment/delivery/logistics release on timely basis.

Able to work with various functions Order Management, Accounts Receivable, Trade Compliance, Plants Operations teams to ensure timely release of goods through system.

Able to communicate well with all the partners/customers/external parties to ensure smooth execution of according to established guidelines.

Ensure all documents are filed according to Record Retention Policy.

Packing of items and updating inventory

If you are looking for an opportunity in Customer Service and Support, Emerson has an excellent role for you! The Customer Care and Billing Administrator handles the order-related queries from customer, interfaces and coordinates with plant operations and logistics team to ensure seamless and timely order fulfilment.

Print packing list, pack orders, update inventory, print labels.

Job Description:

• Provide call centre / technical helpdesk support and services

• Provide front desk service and attend to visitors’ enquiries

• Perform administrative duties, such as data entry into the maintenance management system, handling emails, faxes, etc

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Candidate must possess at least GCE O level with 3 years of relevant experience.

Interested applicants, please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified. Thank you for applying.

Job description

- Cashiering, Assist with Delivery and Takeaway orders, Serving

- Assist kitchen crews

- Perform other duties as assigned by supervisor

- Ensure food hygiene and safety in dining area

Job Requirement

- Experience in Japanese restaurant preferred

- Min 44 hours / week

- 5 days shift work a week

[ Benefits ]

(For Full Timer)

- AWS

- Medical Insurance

- OT paid

- Staff Meal

- Uniform provided

- AL starting from 14 days

[ Working location ]

Tanjong Pagar

7 Wallich Street #B1-03, Guoco Tower, (S) 078884

Novena

238 Thomson Rd #01-84, Novena Square, (S) 307683

Service Delivery Engineer / Manager

Responsibilities:

• Manage the performance of services and ensure that Service Levels are met.

• Engaging the customer and/or vendors to ensure the smooth delivery of services when required

• Communicate and liasing with clients, stakeholders and vendors.

• Provide Service Performance Reports to clients

• Leading and mentoring team members to ensure optimum operations of the System Infrastructureto meet the SLA.

• Do trending of the equipment failure and provides feedback to QA on products quality.

• Keep track of the equipment obsolete and prepare/updates service checklist.

• Ensure adequate and continuous flow of equipment to support and meet downtime of system.

Monitor of EOL/EOS of equipment installed

Requirements:

• Good communication skills, keen to learn and a team player

• Experience with contract and vendor management

• Ability to work independently, plan and provide system solution and troubleshooting

• Ability to manage stakeholders and vendors

• Knowledge of infrastructure, security access system is an added advantage

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD (EA License: 20C0353)

• Healthcare Sector
• North-East/Central Location
• 2-Years Contract Role

Responsibilities:

• Engage with stakeholders/end-users/customers over various communication channels to understand their technical needs, inquiries, and challenges.
• Provide clear, accurate, and timely technical assistance, product recommendations, and problem-solving guidance.
• Develop an in-depth understanding of the products, applications, and systems to effectively address stakeholders/end-user/customer inquiries and provide expert-level support.
• Stay updated on industry trends, product advancements, and technical knowledge to offer cutting-edge solutions.
• Diagnose and troubleshoot technical issues, both remotely and on-site when necessary, collaborating with cross-functional teams to provide comprehensive solutions.
• Document and track stakeholder/end-user/customer interactions, technical solutions, and issue resolutions using appropriate tools and systems.
• Collaborate closely with vendors, partners, stakeholders/end-users/customers, clinical team, corporate teams to ensure seamless communication and effective problem resolution.
• Contribute technical insights to assist in application/product development, improvement, and enhancement strategies.
• Contribute to the creation and maintenance of technical resources, including FAQs, troubleshooting guides, and application/product documentation, to empower stakeholders/end-users/customers and colleagues.
• Identify opportunities to enhance technical support processes, streamline workflows, and optimize issue resolution timelines.
• Participate in continuous improvement initiatives to elevate the overall quality of technical support services.
• Assist in training and sharing your technical expertise and best practices.
• Foster a collaborative learning environment that promotes skill development and knowledge sharing.
• Identify any application/system/project/business risks and keeping the management always informed.

Requirements:

• Degree in Information Technology Computer Science, Computer Engineering or equivalent from a recognised institution
• At least 5 years of relevant working experience in developing, implementing, and maintaining IT systems.
• Proven experience in technical support or engineering roles, preferably in healthcare sectors.
• Strong knowledge in Electronic Medical Record Systems, CRM systems, ticketing platforms, Microsoft Office Suite, Mobile App Solution, data analysis via tools such as Power BI or Qlik Sense
• Strong technical background and expertise in application systems and preferred related technical domains like system/network/hardware support and administration, web isolation solution, Wi-Fi solution etc.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/LRWVW5Y6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

CADMUS RESOURCES | EA Licence No.: 05C3447

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Senior Social Worker

• Salary : $4,500 - $5,500
• Location: Buangkok
• Working hours: Monday - Friday (8am to 5pm/8.30am to 5.30pm/9am to 6pm)
• 44 hours per week

Job Responsibilities

• Advanced clinical, supervisory, and administrative responsibilities include:
  Provide leadership, supervision to a team of social workers, caseworkers or other support staff
• Oversee complex cases, ensuring that appropriate interventions and services are provided, and conduct assessments and develop comprehensive care plans
• Collaborate with other professionals, agencies, and community organizations to enhance the delivery of social services
• Work to influence policies and practices that impact the well-being of the residents, and contribute to the development of policies and procedures within the organization
• Provide training sessions and workshops for staff and stay updated on relevant research and best practices in social work
• Handle administrative tasks related to programme management, such as budgeting, reporting, and compliance with regulations
• Respond to crises and emergencies, providing immediate support and intervention when necessary

Job Requirements

• Degree in Social Work
• 3 years of direct practice, 1 year of supervisory role
• Willing to perform shift work in accordance with the Duty Roster

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683