Total 6,346 Customer Service job vacancies in outram park

MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)

We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way!

We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team in either Singapore or Bangkok.

By joining our team, an attractive package awaits you:

• Monthly salary of THB50,000 / SGD2,800 to SGD 3,600
• Opportunity to earn additional monthly bonuses
• 5-day work week
• Supportive and fun working environment

CUSTOMER SERVICE EXECUTIVE (ENGLISH & JAPANESE SPEAKING)

The Customer Service Executive will be responsible for servicing inbound member calls from our exclusive Marriott Vacations Club Member base. This position will complete reservations and encourage member retention through value-added delivery.

Job Responsibilities:

• Handle in-bound calls within corporate service levels
• Assist customers in vacation planning and worldwide hotels reservations
• Answering customer enquiries and resolving customer care issues
• Optimize booking opportunities and promoting member retention and loyalty
• Answer emails with accuracy, clarity and simplicity in a customer friendly manner
• Works cross functionally with other departments to ensure business needs are addressed and member satisfaction achieved

Job Requirements:

• Candidate must possess at least a Diploma or higher.
• 1 year of working experience in the related field is preferred
• Customer service oriented
• Good Communication Skills
• Excellent telephone etiquette, good written and verbal communication skills
• Experience with travel related reservation system will be an advantage
• Ability to multi-task and work independently with minimal supervision
• Required language(s): This role is expected to communicate to English or Japanese speaking guests. Knowledge of English/Japanese is essential

If you believe you are the one we are seeking, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.

We regret that only short-listed candidates will be notified.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Desktop Support Engineer (L1)

Working Days: Monday to Friday

Salary: $2500-$3000

Address: Tanjong Pagar

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.

• Manage IMAC and desk side support services.

• Manage hard and soft break fix services for laptops and desktops.

• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).

• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.

• Ensure that each Desktop Device is installed with the appropriate Desktop image.

• Manage Desktop Devices (hardware and software) incidents through to resolution.

• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements

• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Experience in AD and smart hands and feet support
• Experience in supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
• Associate degree or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

5 days, 9am-6pm

Salary: $3000- $4000 + $205 transport allowance + Transport claimable for site travel

Address: Joo Koon & Site, Overseas travelling required

Company profile:

A world leader in electric motors, electromechanical and electronic drive systems and in industrial alternators.

Job scope:

• Generate basic & detailed electrical engineering design development and electrical instrumentation input to other disciplines.
• Performs maintenance activities on servicing & repair of mechanical & electrical equipment onboard vessels, onsite or in workshop
• On-site investigations in the event of a breakdown to define the root-cause of the failure, takes remedial action & makes reliability improvements
• Monitor the serviceability of equipment & facilities & ensure they adhere to safety, housekeeping & environment requirements
• Digital solution for generator, installation, and commissioning.
• Develop & review risk analysis & procedure
• Liaise with customers on work schedule & defect findings
• Immediate response to any urgent request for on-site, on board, or offshore work.
• The writing of on-site reports, and online assistance for troubleshooting,
• Temporary transfer to the repair workshop in the event of on-site works load drop,
• Compliance with travel rules to minimize costs and ensure the security,
• The support of the Sales teams for their opportunities.

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 5 years of experience in maintenance of electrical rotating machines
• Candidate is required to work on-site or overseas for troubleshooting

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Your new role:

• Deliver end user support both directly to users and via projects that changes the end user environment.
• Handle end to end desktop refresh and replacement initiative and timely removal of not permitted technology.
• Handle incident requests, tracking , measuring and escalating where appropriate

What you'll need to succeed:

• At least 5 years in desktop OS support in Finance sector
• At least 3 years of Trade Floor Support
• Have worked on Bloomberg, Reuters and trading applications
• Have knowledge on asset disposal processes

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Service Engineer x 2

Office location : West
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances: $2,800-$3,000

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Perform servicing, repairs, upgrade, retrofit, maintenance and calibrating level instruments and analyzers out field service attendances job (Shipyard/Anchorage).
• Provide back-end support for the Service team in Local office, oversea service office or oversea authorize service agent.
• Handling pre and post administrative work, generate Service reports and other relevant documents.
• Willing to work overtime, weekends, and be overseas for periods of up to several months.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

Company: Food On Fire Pte Ltd (Beer Factory)

Position: F&B Service Crew

Salary Range: $2000

Vacancies: 2

Industry: F&B

Location: 70m away from Telok Ayer MRT Exit B

Email: [email protected]

Company Info:

The restaurant is located within the bustling alley in Singapore - 25 Church Street. It is set in an open-to-sky setting in the alley surrounded by various eateries providing a perfect backdrop for a cosmopolitan street bar. We offer a variety of alcoholic & non-alcoholic beverages, including famous beers, wines & cocktails. We serve modern Indian cuisine as well as Western cuisine.

Job Highlights:

- Opportunities to learn

- Meals & late night transport provided

Job Requirements:

- Charming and outgoing personality

- Possess good customer-service, communication and interpersonal skills

- Possess good basic food service technique

- Possess good food hygiene standards

- Able to work in a fast-paced environment & multi-task

- Willing to learn

- Minimum 2 years’ experience preferred

- No experience also welcomed, training will be provided

- Singapore citizens & PR preferred. Malaysians also welcomed.

Job Description:

- To greet and guide customers to their seats upon arrival

- Manage reservations

- Able to explain the menu and make recommendations

- Entertain guests with a professional and positive attitude

- Ensure cleanliness of the restaurant according to hygiene standards

- Place food and drinks orders

- Work closely with kitchen staffs so that restaurant operates efficiently

- Perform opening and closing duties

- Other routine duties as assigned

Gentle Smile Dental Studio - Dental Practice located in Millenia Walk, beside Promenade MRT.

Job Descriptions

• To assist the dentists in carrying out treatments and to attend to patient’s comfort during treatment.
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Ad hoc front desk receptions duties including patient registration, appointment booking, cashiering and explaining treatments to patients
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Location: Central

Position: Restaurant Services Manager(F&B Industry/Japanese speaking) (Job ID:18798)

Job Description

• Provide exception service to guests, manage reservations and handle customer feedback
• Ensure ample stock levels of ingredients and liaise with suppliers to replenish as necessary
• Manage the costs, sales and profit & loss of the store and other administrative matters
• Oversee the front of house staff and communicate with Japanese chef to ensure smooth operations
• Train service staff and maintain service levels
• Develop manuals and SOPs for the store etc.

Job Requirement

• 3-5 years of experience in F&B/retail or hospitality sectors, in a restaurant manager or assistant restaurant manager capacity
• Advanced conversational level of Japanese to communicate with chef from Japan and service Japanese speaking guests
• Able to work flexibly with midnight shifts
• Independent and able to manage and maintain service levels of the store

Interested applicants please send your resume to Calista (R22104418) with email subject header "Job Application for Restaurant Services Manager(F&B Industry/Japanese speaking) (Job ID:18798)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Job Details:-

• Work Location: Nearest MRT: GreatWorld / DhobyGhaut / Redhill
• Contract: 1 Year Contract to Perm
• Salary Range: UP to 3,400 + Completion Bonus
• Working Days : Monday to Friday (9am - 6pm)

Job Responsibilities:-

• Processing of Purchase Orders
• Preparation of Invoices
• Follow up and monitor customer’s complaints and overdue payment
• General clerical duties, data entry including filing, a compilation of reports as and when required.
• Undertake any other duties that may be assigned by the General Manager.
• Office support and follow-up for the sales and aftersales team
• Good skill communication and coordination
• Computer literate – MS Microsoft Word, Excel, PowerPoint
• Responds to any customer inquiry
• Follow up with HQ production plant and customer import department on shipping documents
• Liaise with Local and Oversea logistics team with matters pertaining to importation and exportation.
• Keeps information accessible by sorting and filing documents
• Accomplishes the organisation’s mission by completing related results as needed.
• Documentation Skills, Basic knowledge about customs clearing, importing and exporting.
• Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.
• Liaise with finance/management team on any sales and purchase finance related matters.

Requirements:

• 2 - 3 years of experience in International sales administration
• At least Diploma in Business administration or Logistic related

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

THE ROLE

The Senior Analyst- Product Support will support clients during implementation of the T24 product, upgrade and also production support.

OPPORTUNITIES

Primary responsibility is in the area of ticket resolution. Understand the details provided in the logged ticket. Validate the completeness of the information so provided and where required collect further information from the client to resolve the ticket raised.

· You will check for availability of the supporting documents for recreating the problem reported by the clients.

· You will research database for similar reported problem(s).

· You will request for further information from client, if required.

· You will do recreation of the problem.

· You will provide detailed analysis of the problem and coding, testing of the change request/fix.

· You will provide temporary workaround (till the actual solution is delivered) where feasible.

· You will clarify doubts and assist the team members to resolve the issue.

· You will review the updates and any documents prepared by the team members.

REQUIREMENTS

· You should have a degree in Computer Science or related IT discipline.

· You should have minimum 5 years’ experience in a Technical Helpdesk role.

· You should have strong analytical skills, organized, process driven and detail-oriented.

· You should have good interpersonal and communication skills.

· You must have technical knowledge - T24/GLOBUS, Info Basic, Jbase , Java, Apache Tomcat.

· You should have Products knowledge - Securities ,Derivatives, FATCA, Fiduciary, Structure Products, Asset Management, Funds Transfer, Loans and Deposits, OFS, Enquiry Reports, COB Reports, Accounts, Deal Slips, EB Composite Screen, Versions, Integration Framework(IF).

· Tools - Tortoise SVN, Lotus Notes and RTC,EDS,UXP,TAFJ

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

- Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering

* Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.

* Training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Centre Executive (Drama Academy)
Working days: 5 days (Off on weekdays, Both Sat & Sun have to work)
Working Hours: 9am - 6pm
Working location: Newton
Salary: $3000 - $3500

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• The role of the CENTRE EXECUTIVE is the day to day running of centre in order to provide quality service and further the development and reputation of centre by building strong and lasting relationships with parents, children and teachers.

Job Responsibilities:

• Overview, planning and implementation of programmes with particular focus on customer service, and teacher management.
• Overview, planning and implementation of logistics and operations.
• liaise and coordination with management, creative head/s, administrative and
  teaching staff.
• To ensure delivery of high quality customer service and work practice standards.
• General management and supervision of centre's facilities and responsibility
  for the health and safety of children, parents, staff members, and teachers.
• Overview, planning and implementation of the Academy's support services in off-site
  locations and related projects, events, and programmes.
• Plan, implement and support promotional and marketing initiatives and activities in keeping with the general mission of the Academy.
• Any other ad-hoc duties related to centre.

Requirement:

• Diploma or Degree in related fields.
• Willing to work on weekends.

About the role

We are excited to welcome an Client Account Service Executive who wants to be part of an exciting growth story. The ideal candidate will be responsible for building and maintaining relationships with our key clients through understanding their business needs and proposing solutions that align with our products/services. The Account Executive will play a crucial role in driving revenue growth, meeting sales targets, and ensuring customer satisfaction.

This role is based in Singapore where you’ll work directly alongside our founders and leadership team to grow our business globally, and travel to visit key accounts. This is the perfect role for someone who is eager to bring immediate impact and shape our global sales organization.

Key Responsibilities

• Client Acquisition:
  • Identify and pursue new business opportunities through prospecting and lead generation.
  • Conduct market research to identify potential clients and industries for business development.
• Sales Presentations:
  • Deliver compelling sales presentations to potential clients, showcasing the value and benefits of our products/services.
  • Tailor presentations to address the specific needs and challenges of each client.
• Relationship Management:
  • Build and nurture strong, long-term relationships with clients.
  • Understand client objectives and work collaboratively with internal teams to deliver solutions that meet or exceed client expectations.
• Negotiation and Closing:
  • Lead negotiation efforts to reach mutually beneficial agreements with clients.
  • Close sales deals and achieve revenue targets.
• Pipeline Management:
  • Manage and maintain a sales pipeline, providing accurate and timely sales forecasts.
  • Utilize CRM tools to track and document all client interactions and sales activities.
• Market Awareness:
  • Stay informed about industry trends, competitor offerings, and market dynamics.
  • Use market knowledge to position our products/services effectively.
• Cross-functional Collaboration:
  • Collaborate with marketing, customer success, and product teams to ensure alignment and seamless customer experiences.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• Proven experience as an Account Executive or in a similar sales role.
• Strong communication and interpersonal skills.
• Excellent negotiation and closing abilities.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a collaborative team.
• Familiarity with CRM software and sales automation tools.
• Customer-focused with a commitment to delivering exceptional service.

Role Description

• This is an on-site contract role as an Infrastructure Engineer (L1 Application Support) located in Singapore. The Infrastructure Engineer will be responsible for day-to-day Support L1 function – Monitoring the alerts and escalate. Follow the SOP and support the L1 function.

Job Description

· Work with infra and app teams on requirement gathering to implementation.

· Review and analyze infrastructure architecture and identify the gaps.

· Perform RHEL OS patching and other administration tasks for cloud projects

· Guide app team to troubleshoot infra related issues.

· Be the SME for Linux / Unix OR windows administration and automation.

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Duration: Till 31 August 2024 (Extendable till 30 September 2024)

Work Location: Clarke Quay/Novena (Work In Office)

• Conduct survey interviews via outbound calls (in the first 2 months) and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Only Singaporean
• Communications Skills | Microsoft Excel | Travel in Singapore to do surveys
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore for Corporate Survey & Outbound Calls
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Location:

• Work Location: Central
• Contract Duration: 1 Year Contract to Perm
• Salary Range : UP to 3,400 + Completion Bonus
• Working Days : Monday to Friday
• Working Hours: 9am to 6pm

Main Duties & Responsibilities

• Processing of Purchase Orders
• Preparation of Invoices
• Follow up and monitor customer’s complaints and overdue payment
• General clerical duties, data entry including filing, a compilation of reports as and when required.
• Undertake any other duties that may be assigned by the General Manager.
• Office support and follow-up for the sales and aftersales team
• Good skill communication and coordination
• Computer literate – MS Microsoft Word, Excel, PowerPoint
• Responds to any customer inquiry
• Follow up with HQ production plant and customer import department on shipping documents
• Liaise with Local and Oversea logistics team with matters pertaining to importation and exportation.
• Keeps information accessible by sorting and filing documents
• Accomplishes the organisation’s mission by completing related results as needed.
• Documentation Skills, Basic knowledge about customs clearing, importing and exporting.
• Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.
• Liaise with finance/management team on any sales and purchase finance related matters.

Requirements:

• 2 - 3 years of experience in International sales administration

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Service Engineer x 2

Office location : West
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances: $2,800-$3,000

Job Description

• Perform servicing, repairs, upgrade, retrofit, maintenance and calibrating level instruments and analyzers out field service attendances job (Shipyard/Anchorage).
• Provide back-end support for the Service team in Local office, oversea service office or oversea authorize service agent.
• Handling pre and post administrative work, generate Service reports and other relevant documents.
• Willing to work overtime, weekends, and be overseas for periods of up to several months.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

1. Market Research: Conducting research to understand market trends, customer behavior, and competitor activities. This may involve analyzing data, conducting surveys, or monitoring social media channels.
2. Campaign Support: Assisting in the development and execution of marketing campaigns across various channels, such as email, social media, digital advertising, and traditional media. This could include creating content, coordinating with vendors, and tracking campaign performance.
3. Content Creation: Generating content for marketing materials, including blog posts, social media posts, email newsletters, and website updates. This may involve writing copy, creating graphics, or editing videos.
4. Digital Marketing: Assisting with digital marketing efforts, such as search engine optimization (SEO), pay-per-click (PPC) advertising, and social media management. This could include keyword research, ad copywriting, and performance analysis.
5. Event Coordination: Helping to plan and execute marketing events, such as conferences, trade shows, webinars, or product launches. This may involve logistics coordination, attendee outreach, and post-event follow-up.
6. Analytics and Reporting: Tracking and analyzing marketing metrics and KPIs to measure the effectiveness of campaigns and initiatives. This could involve using tools like Google Analytics, social media analytics platforms, or CRM systems to generate reports and insights.
7. Customer Engagement: Engaging with customers and prospects through various channels to build relationships and drive engagement. This may include responding to inquiries, moderating online communities, and fostering brand advocacy.
8. Collaboration: Working closely with cross-functional teams, such as sales, product development, and design, to ensure alignment and integration of marketing efforts with overall business objectives.
9. Administrative Support: Providing administrative support to the marketing team, such as scheduling meetings, managing calendars, and organizing marketing materials and assets.

Video clips experience or social media article/clip experience will be highly welcome.

Position title : Assistant Teacher

• Location: Woodleigh
• Monday to Friday 1pm to 7pm
• Salary : $1,600 - $2,600

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• Assist teacher guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Maintain and build relationships with children and parents.
• Assist Teacher conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director / Teacher.

Job Requirements

• Assistant teacher experienced
• Min Diploma in any field