Total 1,292 Customer Service job vacancies in pasir ris

About the Role:

Responsible for supporting in the countries of the APAC region for repair services / technical issues. Responsible for handling assessments and shipping inspections on repaired/serviced equipment. Responsible for quality issue investigation during product warranty to communicate with manufacturers in Japan/Germany/USA to correspond to customer queries/requirements in a timely manner.

Roles and responsibilities:

• Main point of contact for service-related feedback/issues with headquarters in Japan.
• Provide technical support including technical training.
• Perform repair quotation assessment and shipping inspection of medical products.
• Perform product quality issue investigation during product warranty.
• Communicate with manufacturers in Japan/Germany/USA to handle product quality-related matters to resolve customer complaints in the market.
• Analyze and feedback on product quality-related issues and trends to manufacturers in Japan/Germany/USA to improve product quality and specification.
• Perform corrective action as a quality controller.
• Ensure compliance with audit requirements and maintenance of the system.
• Develop and implement new jigs and equipment.
• Implement a system for repair service.
• Any other ad-hoc duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• Related experience working in the medical device industry for at least 6 years is highly preferred.
• Experience in Manufacturing Engineering/Quality Assurance/Quality Control.
• Experience in technical support including technical training.
• Knowledge of implementing production equipment for medical endoscope
• Knowledge of the structure of the medical endoscope
• Good in hand-skill and eyesight
• Proficient in the use of MS Office and its applications
• Possess good communication skills and troubleshooting skills.
• Able to work in a team environment and work with staff across different age groups.
• A team player with the zest to learn and can work with minimum supervision.
• Fluent in English and Japanese is mandatory for daily communication with Japanese-speaking stakeholders, branch offices, and business partners.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website - www.olympus.com.sg

JOB DESCRIPTION

1. Perform research in the following areas:

a. Global performance analysis, including coupled wind-wave simulations.

b. Multi-body interactions involving multiple floaters.

2. Assist in conducting physical model tests, field experiments and numerical simulations to support the development of integrated physical-numerical modelling and simulations.

3. Collaborate with industry partners, affiliated research institutes and other relevant stakeholders to contribute to grant proposals for research funding consistent with the strategic goals of TCOMS.

4. Any other duties as assigned by supervisor.

JOB REQUIREMENTS

Qualification & Field of Study:

Bachelor's/Master's Degree in Civil Engineering, Mechanical Engineering, Marine Engineering, Naval Architecture, Applied Mathematics or other related disciplines.

Work Experience:

· Preferably having relevant research/industry experience with competent knowledge in some of the following areas:

o Offshore engineering, marine engineering, hydrodynamics, naval architecture and ocean engineering.

· Prior knowledge in the following numerical methods/software/programming languages will be an advantage:

o CAD software such as SolidWorks, Rhino, AutoCAD

o Engineering tools such as WAMIT, SESAM and OrcaFlex

o Programming codes such as FORTRAN, Python, MATLAB, C++ or equivalent.

Other Requirements

Good interpersonal and communications skills.

Ability to adapt and work effectively as members of a team.

Resourceful and self-driven with a high degree of professional integrity.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore Centre for Trusted Internet and Community (CTIC) is dedicated to the inter-disciplinary study of the Internet and its implications on the society of the future. The first-of-its-kind centre will integrate social and behavioural science research, digital technologies, data-driven approaches, and policy studies to holistically examine the Internet and its societal impact including topics such as the future of privacy, freedom of expression, misinformation and disinformation, as well as maintaining social security and stability.

This is an exciting opportunity to join NUS CTIC as a Research Assistant, details are as follows:

The candidate will serve as a project manager to assist with managing the communications and education outreach plan; conducting both quantitative and qualitative research, including survey, interviews, focus groups; supporting research admin and deliverables (e.g. reports/journal articles, education workshops and webinars.)

We are seeking an enthusiastic and capable full-time Postdoctoral Fellow to work on a project about assessing the impact of digital information resilience, funded by the Ministry of Education AcRF Tier 3 grant. The contract is renewable up to 3 years

The successful candidate will assist the funded research project entitled “Digital Information Resilience: Restoring Trust and Nudging Behaviours in Digitalisation”. The candidate will work with an interdisciplinary team of scholars based in Singapore to advance research and knowledge on digital information resilience. The project aims to identify and measure digital information resilience for digital readiness, inclusion and safety based on an original indicator framework.

The successful candidate will assist to develop new indicators for measuring digital information resilience. They will conduct interviews, facilitate focus groups, develop and implement surveys, and code the data-sets using qualitative and quantitative research methods. They will also be required to support project management, research admin and deliverables such as reports/journal articles, workshops and webinars.

Qualifications

• At least a PhD or equivalent in the Social Sciences/Humanities, and demonstrated research experience in communications and media studies, including digital media policy and regulation.
• An interest and knowledge in digital wellbeing, information resilience, digital inequality/divide, and new media will be a bonus.
• Good project management, communications management, data administration skills
• Research experience in qualitative research (e.g. interview, focus groups) desirable
• Strong research skills, experience in using (or willingness to learn) qualitative data analysis software (NVivo)
• Excellent spoken and written English
• Strong ability to perform editing work on manuscripts
• Organizational skills for workshops and webinars
• Ability to create, maintain a project website and social media
• Ability to write for a variety of audiences
• An aptitude for working in an interdisciplinary team environment

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Climate change is the defining challenge of our time, shaping the health of populations for generations to come. The National University of Singapore is tackling this crisis through its Centre for Sustainable Medicine (CoSM), working to accelerate the transition to low-carbon, climate-resilient health systems.

We invite applications for a technical expert with specialist skills to work as the Centre’s Principal Net Zero Analyst. The incumbent will be responsible for leading and overseeing the Centre’s analytical outputs across all its functions and is expected to have a strong track record with carbon analytics at the national level, with specialist expertise within the healthcare sector.

Reporting to the Director of the Centre, the incumbent will be responsible for the following key responsibilities:

Analytical oversight:
- Leading on the development of analytical outputs to key stakeholders, including Singapore Ministry of Health, Ministry of Sustainability and Environment, the World Health Organization, and the Asian Development Bank;
- Creating core analytical competencies for the Centre’s academic and policy engagement staff through bespoke training and mentorship;
- Developing and maintaining standards and quality control procedures for the Centre’s analytical, research, and technical products.
Contribution to academic and teaching outputs:
- Working with academic and research staff to translate strategic projects in to academic publications;
- Contributing to analytical components of teaching, including technical components of any masterclasses, graduate certificates, and MSc offerings
Database and standards:
- Provide technical input and leadership in to the development of technical ISO standards for medical device and pharmaceutical products as well as WHO/ADB health system-level standards
- Lead the technical and strategic development and roll-out of healthcare-specific database of product footprints, using a combination of direct LCA and material flow analysis, machine learning, and crowd-sourced inputs.
- Coordinating a collaboration of international partners from across academia, industry, and UN agencies to deliver the crowd-sourced components of the above.

Qualifications

Masters-level degree in Environmental Engineering, Chemical Engineering, or Computational Science
• Minimum eight years’ experience working in carbon accounting and analytics in government ministries/agencies
• Experience leading analytical teams and extensive matrix management expertise
• Experience negotiating with complex UN and government stakeholders
• Experience developing international standards of healthcare carbon footprinting and decarbonization
• High degree of technical expertise relating to the Greenhouse Gas Protocol; National Emissions Inventory analysis and relationship to UNFCCC carbon budgets and international interoperability
• Product lifecycle assessment expertise with specialism in healthcare
• High degree of proficiency with MS SQL, Foundry, and R software packages

Project Overview

We are seeking at least one Postdoctoral Associate to join the "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)" interdisciplinary group.

The M3S project is driven by the goal of investigating the nature of work, redefining our relationship with technology, and exploring how institutions can adapt to foster livability, sustainability, innovation, and social welfare.

Successful applicants will have the opportunity to work on cutting-edge projects that aim to develop state-of-the-art AI to create future smart cities. The Postdoctoral Associate is in the T4 project for the five-year M3S program in SMART. The SMART team seeks to advance the frontier of AI research, apply it to society and cities, and demonstrate the concrete social impacts of the AI algorithms with broad public acceptance in Singapore.

Specifically, the SMART-T4 project seeks to integrate the state-of-the-art AI and the classical dynamic behavioral models to maximize the growth of human capital. It creates novel theories and develops an AI-assisted system to recommend long-term career decisions and short-term spatiotemporal activity decision in cities. It facilitates individual decisions around education and skill training to support Singaporeans’ lifelong learning, including both cognitive and physical skills. It helps employers design remote work policies to promote work engagement, and guides government agencies to support workers through workforce training.

The SMART-T4 team is led by distinguished scholars, i.e., Professor Jinhua Zhao and Professor Alex "Sandy" Pentland from MIT, and Professor Archan Misra from Singapore Management University.

Job Description

• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.
• Perform other duties as needed.

Job Requirements

• Ph.D. in Computer Science, Artificial Intelligence, Transportation Engineering, Operation Research, Computational Social Science, Network Science, Civil Engineering, Economics, Statistics, Urban Planning, Industrial Engineering, or a related field by the start of the appointment.
• Experience in deep learning, reinforcement learning, statistical modeling, network analysis, and/or optimization.
• Experience in behavioral/economic models, urban mobility, and their integration with AI.
• Strong publication record in top-tier conferences and journals.
• Excellent communication and collaboration skills.

This role is primarily based in Singapore and appointment is on a two-year contract, with the possibility of extension.

If you want to find out more about the role, please contact Dr. Yunhan Zheng ([email protected]) or Professor Shenhao Wang ([email protected]).

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

As a Service Manager - High Voltage , primarily you will implement Service strategy in line with Hub and GPG strategy and drive Service growth locally in Singapore for the combined resources of business unit. This role will lead the Service organization and take responsibility for Service Sales, Operations.

The incumbent will be responsible on profitability and cash flows , and a complete Profit and Loss responsibility. Optimum utilization of resources with an eye on any under absorption.

Your responsibilities:

• Drive implementation of the Service strategy condition assessments, AIS/PASS/GIS Systems diagnostics, Digital portfolio, tool pool setup and control etc and ensure corresponding plans are implemented consistently in the Service organization leveraging on the synergies between PGHV.
• Drive, implement, report and monitor performance targets as part of the local unit P&L (OPQ, OTD, CCRP’s, Orders, revenue, productivity, investments, customer satisfaction, operational excellence, etc.).
• Run the day-to-day Service business to ensure profitable growth and improvement of Service productivity, implement agreed delivery and performance standard to ensure consistency in quality and customer satisfaction.
• Execute the (global) service and delivery sales channel strategy within the local unit and implement productized Service offerings and materials for marketing purposes and invests in Service Sales to increase market penetration. You will build sustainable customer relationships to ensure local client growth, satisfaction, and retention together with Sales and support Sales resources in customer meetings.
• Drive consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS)) and invest in improving the quality of existing Service products and in developing new Service products to expand the portfolio in line with global direction.
• Take responsible for health and safety of the local Service Unit People leadership and development, ensure that the area of responsibility is properly organized, staffed, skilled, directed, guide, motivate, develop direct and indirect subordinates and improve training, develop capabilities and competencies.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility in own project action in the site.

Your background:

• University degree in bachelor's degree in electrical engineering.
• More than 10 years of experience in High Voltage industry of 44kV and above
• Competent knowledge of the high voltage industry in Singapore
• Experience in managing a team of 10-20
• Excellent written and verbal communication skills with high attention to detail.

Project Overview

We are seeking at least one Postdoctoral Associate to join the "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)" interdisciplinary group.

The M3S project is driven by the goal of investigating the nature of work, redefining our relationship with technology, and exploring how institutions can adapt to foster livability, sustainability, innovation, and social welfare.

Successful applicants will have the opportunity to work on cutting-edge projects that aim to develop state-of-the-art AI to create future smart cities. The Postdoctoral Associate is in the T5 project for the five-year M3S program in SMART. The SMART team seeks to advance the frontier of AI research, apply it to society and cities, and demonstrate the concrete social impacts of the AI algorithms with broad public acceptance in Singapore.

Specifically, the SMART-T5 project seeks to develop innovative machine learning algorithms that nudge human activities to maximize the growth of social capital and economy. The project makes intellectual contributions by synergizing classical network theory and deep learning, with applications to urban mobility networks in cities. This synergy leverages the integrated data sets of micro human mobility (e.g. phone trajectory), social network (e.g. Twitter), transportation infrastructure, and macro socioeconomics, thus connecting the micro-behavioral mechanism to macro-economic development.

The SMART-T5 team is led by distinguished scholars, i.e., Professor Alex "Sandy" Pentland, Professor Jinhua Zhao, and Professor Siqi Zheng from MIT, and Professor Simon Chesterman from National University of Singapore.

Job Description

• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.
• Perform other duties as needed.

Job Requirements

• Ph.D. in Computer Science, Artificial Intelligence, Transportation Engineering, Operation Research, Computational Social Science, Network Science, Civil Engineering, Economics, Statistics, Urban Planning, Industrial Engineering, or a related field by the start of the appointment.
• Experience in deep learning, reinforcement learning, statistical modeling, network analysis, and/or optimization.
• Experience in behavioral/economic models, urban mobility, and their integration with AI.
• Strong publication record in top-tier conferences and journals.
• Excellent communication and collaboration skills.

This role is primarily based in Singapore and appointment is on a two-year contract, with the possibility of extension.

If you want to find out more about the role, please contact Dr. Yunhan Zheng ([email protected]) or Professor Shenhao Wang ([email protected]).

Project Overview

The Antimicrobial Resistance Interdisciplinary Research Group (AMR IRG) is a unique translational research and entrepreneurship program aimed at solving the growing threat of resistance to antimicrobial drugs. In synch with the National Strategic Plan for Antimicrobial Resistance, the AMR IRG was launched in January 2018 as a research programme funded by the National Research Foundation, under its Campus for Research Excellence and Technological Enterprise (CREATE) programme.

AMR IRG is made up of biologists, engineers, and clinicians from MIT and Singapore, at career stages ranging from student to postdoctoral researcher to research scientist, all of whom work closely with a core team of research specialists. The group shares a beautiful state-of-the art research facility and is united by a commitment to providing a supportive intellectual environment where members can learn, grow, and contribute to solving a pressing societal problem.

Optimization of antimicrobial use was is identified as a top priority in combating the rise of antimicrobial resistance. Yet, when one seeks medical care for an infection, clinical tools are lacking to rapidly determine whether the infection is bacterial or viral. Multi-plex nucleic acid tests to detect common pathogenic bacteria and viruses from bodily fluids are commercially available and are trusted by clinicians. However, the cost of these tests and the turnaround times required (longer than an office visit) limit how fequently they are used. A team in AMR IRG is working to develop a multi-plex protein panel and test that can address this gap while retaining performance metrics that are required for clinical adoption. We are seeking a creative, curious, motivated postdoctoral researcher with strong organizational skills to join this effort.

Job Description

• Plan and conduct experiments with the aim of producing superior, cost-effective, and user-friendly medical diagnostic tests.
• Develop technology, including protein engineering and integrated biosensor device development.

Job Requirements

• PhD in Chemical/Biomolecular/Biological Engineering or related field
• Commitment to reading and synthesizing peer-reviewed and patent literature
• Prior experience in these areas will be advantageous:

• applied molecular biology for biomolecular engineering
• microbial cell culture
• assay development
• validation of tests using clinical samples
• statistics
• high throughput screening
• flow cytometry
• ELISA
• knowledge of biomolecular reaction kinetics and transport
• optical and electrochemical sensing techniques

• Ability to work well with others
• Careful record keeping
• Strong communication skills (scientific writing and oral presentation)
• Skill in experimental design (systematic studies, informative controls)

Project Overview

We are seeking at least one Postdoctoral Associate to join the "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)" interdisciplinary group.

The M3S project is driven by the goal of investigating the nature of work, redefining our relationship with technology, and exploring how institutions can adapt to foster livability, sustainability, innovation, and social welfare.

Successful applicants will have the opportunity to work on cutting-edge projects that aim to develop state-of-the-art AI to create future smart cities. The Postdoctoral Associate is in the program level for the five-year M3S program in SMART. The SMART team seeks to advance the frontier of AI research, apply it to society and cities, and demonstrate the concrete social impacts of the AI algorithms with broad public acceptance in Singapore.

Specifically, the SMART-Program team seeks to develop ethical, accountable, and transparent AI for broad public acceptance and adoption in Singapore. The SMART-Program team will collaborate closely with the seven projects across the M3S program. It absorbs core AI technology from the projects and then enhances AI ethics with algorithmic approaches. It will develop surveys to analyze the public acceptance regarding AI technology and designs methods to enhance public acceptance/adoption for AI. It will also help the implementation of the AI techniques across the M3S projects and works closely with the government agencies, industrial partners, and academic collaborators to demonstrate the use values of AI in Singapore.

The SMART-Program team is led by distinguished scholars, including Professor Jinhua Zhao and Professor Daniela Rus from MIT, and Professor Archan Misra from Singapore Management University.

Job Description

• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.
• Perform other duties as needed.

Job Requirements

• Ph.D. in Computer Science, Artificial Intelligence, Transportation Engineering, Operation Research, Computational Social Science, Network Science, Civil Engineering, Economics, Statistics, Urban Planning, Industrial Engineering, or a related field by the start of the appointment.
• Experience in deep learning, reinforcement learning, statistical modeling, network analysis, and/or optimization.
• Experience in behavioral/economic models, urban mobility, and their integration with AI.
• Strong publication record in top-tier conferences and journals.
• Excellent communication and collaboration skills.

This role is primarily based in Singapore and appointment is on a two-year contract, with the possibility of extension.

If you want to find out more about the role, please contact Dr. Yunhan Zheng ([email protected]) or Professor Shenhao Wang ([email protected]).

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Admin Assistant -Customer Service
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

1. Job Purpose

Patient Service Associate is to manage and provide frontline patient services such as patient admission, in-flight / discharge billing consultation, modes of payment consultation, general enquiries handling, birth registration and cashiering.

1. Duties and Responsibilities
2. Primary duties and responsibilities (80%)
   

- Pre-Admission Administration

- Works with Bed Management Unit (BMU) to monitor the availability of beds for elective inpatients prior to admission.

- Coordinates with the doctors / Specialist Outpatient Clinics to manage patients when elective admissions are cancelled

- Admission Administration

- Conducts financial counseling for admitting patients to explain on the charges are derived and how the bills would be financed.

- Assists the patients to complete the various modes of payment forms.

- In-flight / Discharge Administration

- Assists patients / next-of-kin to understand the bills and settle the outstanding payment.

- Assists needy patients by referring them to Business Office / Medical Social Workers Department for financial assistance schemes.

- Works with PSC’s Bill Monitoring Team (BMT) to manage patients’ outstanding bills.

- Handling of General Enquiries

- Assists patients / next-of-kin / general public on general / non-clinical / non-medical issues over the counters / telephone.

- Administration Work

- Performs IP Tagging function.

- Performs posting of charges for in-flight patients.

- Performs settlement for NETS / Credit Card transactions daily.

- Performs proper handover to Finance Department daily.

- Reply to the primary email daily.

- Birth Registration

- Assists informants to register the newborn’s birth application.

- Collects the payment for the birth registration services.

- Administrates the Baby Bonus Forms and collates the relevant statistics as required by ICA.

1. Secondary roles and responsibilities (20%)
   

- Rotational Duties

• A&E Admission Management Duties
• Processes A&E files of patients who are just warded.
• Follows-up with emergency in-patients on modes of payment as soon as they are admitted.
• Meeting Secretariat Duties
• Performs as meeting secretariat for PSC Team Leaders.
  Performs as meeting secretariat for PSC Staff Meetings.
  
• Training / Coaching Duties
• Conducts Ancillary Induction Program (AIP) training for the hospital’s new hires on rotational basis.
  
• Stationeries Ordering Duties
• Performs ordering of stocks for the entire PSC.
  Monitors the stock level for the entire PSC.
  

- System Testing Duties

• Involves as a user to assist PSC Management in testing enhanced features of the various computer systems.
  

- Performs daily housekeeping of the reception areas and workstations, in order to maintain a professional image and neatness of the work place

- Guides new hires on the SOPs and workflows.

- Takes a proactive role in participating in internal PSC projects.

- Performs ad-hoc duties as directed from PSC Management.

3. The Requirements

- GCE ‘A’ Level or Diploma Holder.

- Proficient in writing, communication and presentation skill.

- Good knowledge in computer.

- A pleasant personality with good working attitude.

- Able to work independently.

The Centre of Excellence in Maritime Safety (CEMS) is a national R&D centre jointly established by the Singapore Polytechnic and the Singapore Maritime Institute. It collaborates with the maritime industry and research community to develop innovative digital solutions and training systems to enhance maritime safety, through state-of-the-art research facilities at CEMS, such as South-east Asia's first navigation research simulator.

The appointee will be part of the CEMS AI team in developing machine learning models, analytics capabilities in big data infrastructure, and conducting data science studies for SP. The resulted work will be used to enhance simulator training and assessment, innovate in training pedagogy and develop digital technologies for the maritime industry.

Responsibilities:

• Design research methodologies to develop AI algorithms and models. This includes designing and conducting experiments, as well as the implementation of the developed tools, systems and applications
• Build, organize, and maintain effective and efficient data infrastructure
• Build and develop data analytics capabilities in big data and conduct data science studies for SP
• Strengthen industry partners engagement in co-developing and adopting new technologies and new initiatives
• Collaborate with simulator technologist to develop and deploy AI solutions to enhance simulator capabilities in training and assessment
• Oversee awarded industry projects and ensure key milestones and project deliverables are met
• Conceptualise research proposals and present research concepts and ideology to senior management

Requirements:

• Relevant qualifications in Computer Science or related disciplines
• Relevant working experience and good knowledge in at least two of the following areas: 1) Natural Language Processing 2) Speech Recognition 3) Computer Vision
• Proficient in one or more programming languages such as Java, Python, C#, or C++
• Familiar with machine learning frameworks such as Tensorflow, PyTorch, or Keras
• Excellent communications and interpersonal skills and possess the ability to influence and engage effectively with various stakeholders
• Ability to work in a fast-paced environment
• Analytical and meticulous individual who can think strategically that align with SP and national agenda in maritime safety
• Previous experience in data science, including data analytics, data visualization, and statistical analysis, is a plus

Successful applicant will be offered a 2-year contract in the first instance.

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

A Brand New Halal F&B takeaway outlet looking for inspiring candidates to join us as our Outlet Service Crew (Full-time/Part-time) x 4

Location:

•⁠ ⁠A Brand New Shopping Mall at Pasir Ris MRT

Job Description:

•⁠ ⁠Taking sales orders from customers

•⁠ ⁠Basic food preparation

•⁠ ⁠Ensuring the outlet daily operation & cleanliness

•⁠ Ad-hoc duties assigned by Oultet Manager

Full Time:

•⁠ ⁠44 hours/5.5 days a week

•⁠ ⁠Flexible work timing /off day

•⁠ ⁠OT will be paid after 44 hours

•⁠ ⁠Starting from $2,000/- up

Part Time:

•⁠ ⁠Flexible hours / weekends

•⁠ ⁠Housewives & students are welcome

•⁠ ⁠Starting from $10 - $14 per hour

Job Requirements:

•⁠ ⁠Candidates with relevant working experience in the F&B industry.

•⁠ ⁠No F&B experience but with a positive & learning attitude would be welcomed.

•⁠ ⁠Passionate, service-oriented & excellent team player.

•⁠ ⁠Able to communicate effectively in Basic English and/or Malay.

Interested candidates, please kindly whatsapp us for more details @ 9389 0909

Roles & Responsibilities

PlayFACTO School @ Labrador is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.
If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO School @ Labrador!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) including Chinese to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher):

• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects including Chinese
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO @ Labrador sounds like a good fit for you?

Please apply here or send your resume via WhatsApp to 88772800 or to [email protected]

Job Description:

• Provide IT Production Applications Level 2 & 3 support for the proper operation of Production lines
• Gather requirements, design, develop and deploy new versions of CIM applications especially Equipment Manager automation solutions
• Responsible for documentation of requirements and coordination of enhancements in the assigned area
• Work with the other IT teams to achieve the common goal of better system response time and system availability.
• Work with other departments for productivity enhancements, error or cost reductions and other improvement projects

Requirements:

• Diploma in Computer Science, Engineering, or equivalent fields with minimum 2 years of working experience in Semiconductor Manufacturing IT
• Degree in Computer Science, Computer Engineering, or related fields
• Experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL and/or Tibco is an added advantage
• Successful candidate will have opportunity to work in our new facility and to be trained and worked overseas for a period

TRAINER FOR BRANDS & OEM – Skincare Industry

The position is for Global Vantage Innovative Group, a prestige beauty powerhouse that markets and distributes its own proprietary brands (BelleWave™, essencious by BelleWave™, SkinMTX™, and Specifix™ Professional globally) and provides OEM service for clients worldwide.

Job Description:

· Create training materials and resources, conduct training and presentations to educate sales teams, distributors, clients and other stakeholders about skincare products.

· Demonstrate the proper use and application of skincare products, showcasing their effectiveness and unique features.

· Act as a bridge between the sales teams, marketing team and product development, providing feedback on customer responses, concerns, and suggestions for product improvement.

· Provide ongoing support to sales teams by addressing product-related queries, troubleshooting, and offering guidance on effective selling techniques.

· Gather feedback from sales teams and customers about products to identify areas for improvement.

· Stay informed about regulations and guidelines governing skincare practices in different regions.

· Stay updated on industry trends, competitors, and new product launches.

· Travel to Distributors for training.

Requirement:

· Minimum 3 years of relevant experience in training or education

· Formal skincare treatment professional certification (CIDESCO, CIBTAC) will be an added advantage

· Strong communication skills and confident to conduct training independently

· Possess excellent communication skills to effectively convey skincare concepts and techniques to clients and trainees

· Have strong customer service skills

· Proactive in problem-solving and taking initiative to improve business

Office:

237 Pandan Loop, Westech building #05-03, Singapore 128424

What’s the role?

We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high performance and consistent results. As a Customer Service Representative, you are the point of contact for our renowned brand name. An innovative, successful and fast-growing company with many (international) career opportunities. Where you will work with customers from day one! This direct responsibility contributes to your development in preparation for the next steps in your career.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.

What does the role involve?

As Customer Service Representative, you’ll work closely as part of our Customer Service Team to maximize our customer satisfaction. To do so, Customer Service Representative will engage in providing quality services to customers, identifying customer needs to create leads for sales team, processing complex orders & quotations, assist to promote and cross sell appropriate solutions and handling customer enquiries and complaints through phone, chat or emails. The working environment is not just another call center, you will be part of a dynamic team that handles the complete sales cycle.

This role will also require you to cross collaborate with other functions and work on projects to drive improvement in customer experience and organizational productivity.

What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You work in a team with a positive attitude and receive maximum support. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

What you need is:

· Diploma or Degree in any discipline.

· Experience in customer service would be an added advantage

· High proficiency in English to communicate with our customers (written & spoken), bilingual is a plus

· Proficient in MS Office and knowledge in SAP and Salesforce is vital

· Excellent communication and interpersonal skills

· Strong customer orientation and problem-solving and can-do attitude

· Self-motivated, highly energetic with persuasion skill and willingness to explore self-potential in different area

· High ambition to develop your long-term career at Hilti

• Position : Network/IT Support Engineer (Network equipment configuration) - Up to $3500
• Location : North East - Ubi Crescent (Near MRT)
• Working hours : Monday to Friday / 8.30am to 6pm | Saturday (Standby mode - 8.30am to 12.30pm)
• Salary (Commensurate with experience): Up to $3500 (based on experience) + Variable Bonus + Transport Reimbursable
• Duration : Perm
• Industry : IT Solutions

Main Responsibilities:

• Co-ordinate project activities and monitor project progress
• Assemble and test equipment and systems
• Install and commission systems
• Conduct user training
• Manage and resolve issues
• Conduct routine maintenance
• Help clients resolve system-related issues

Requirements:

• Diploma or NITEC in any of the following: Information Technology, Electrical and Electronic
• Knowledge in using AutoCAD or any 2D or 3D technical designing tool is a plus
• Able to work independently and effectively in a team
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• Primary and Secondary English tutors
• Primary and Secondary Mathematics tutors
• Primary and Secondary Chinese tutors
• Primary Science tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Responsibilities:

· Provide office general administrative support, including but not limited to receiving and distributing mail/parcels, organizing inventories, data entry, scanning and filing, etc.

· Provide customer service to both internal and external customers, including but not limited to the following tasks: attending to guests and walk-in visitors, simple house keeping, attending to customer enquiries, answering phone calls, etc.

· Assist in managing expense claims and simple bookkeeping.

· Able to prepare reports/ letters

· Other ad-hoc duties as assigned.

Requirements:

· Good computer skills, especially in Excel, Words, Power Point.

· Excellent communication skills.

· Have the initiative to improve processes.

· A fine eye for details

· Must be able to work in a fast pace environment.

· At least 1-2 years of relevant experience required.

· Positive working attitude and willing to learn.

· Able to work independently with minimal supervision.

Salary Range:

SGD 2,600 - 3,200

The essential responsibilities of the incumbent include:

• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
• Work with different departments within the organisation on service recovery for case closure at customer’s level
• Update and record the customers information via internal customer information system.

What we can develop in you:

• Learn to work with a variety of people
• Opportunity to cross sell products or services over the phone
• On-the-job training
• Career and self-development

To be successful in this role :

• Patience
• Good listening skills
• Problem-solving skills
• Firm and warm
• Ability to work under pressure

Attractive Benefits:

• Bi-Annual Performance Bonus
• Stay Healthy Incentive
• Unlimited Outpatient Medical
• Dental Vision Insurance
• Executive Health Screening
• Employee Discount
• Working in a 44 hours and 5 days work week roster

You may refer to https://www.courts.sg/careers for more information.

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.