Total 6,251 Customer Service job vacancies in raffles place

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Promote the company by providing efficient service to customers through polite and helpful handling of enquiries.

• Attend to all enquiries and requests from phone calls in a professional manner in line with the Company's guidelines and service standards.
• Ensure effective and timely follow-up with customers on their enquiries and requests.
• Manage customers' complaints and feedback with a good closure.
• Create and/or maintain proper customer's information, call, email, and policy retention records in line with the Company's operation guidelines.
• Achieve Key Performance Indicators targets for the individual and assist in the achievement of the overall team targets as prescribed by the Company.
• Ensure confidentiality of data in the manner and to the extent required by the Company.
• Ensure business handled is within scope of authority granted, and in line with the Company's underwriting guidelines, control procedures and service standards.
• Assist in monitoring outstanding premiums and implement the company's credit control policy.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.
• Undertake any other duties as may be assigned.

Minimum GCE O Level

• Proficient in customer servicing and possesses strong drive for service excellence
• Good communication and writing skills
• Possess a pleasant and cheerful disposition
• Comfortable attending to customers via phone
• Ability to multi-tasks and meet timelines
• Able to adapt changes and work in a fast-paced environment
• Relevant insurance qualifications / certifications is an added advantage

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Crew | Full Time | U.P $2800 | Multiple Location

Location
NTU
Paya lebar
Sembawang
Junction 10

Timing:
10.30am-10pm

Service Crew/Cashier
$2100-$2300 (5days)
$2400-$2800 (6 days)

Jobscope:
-Assist in food preparation
-Perform order taking, attend customer’s needs
-Basic housekeeping duties
-Cashiering duties

Interested can WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title:

Nelson phua
Fast Career Recruitment
EA License No: 16C8420 | R23113727

about the company

Our client is a Business school for the world. They provide a wide range of programmes including Master programmes, Executive programs as well as Doctoral programs.

about the job

You will provide quality back-end programmes and administrative and technical support to a group of Faculty, facilitating their teaching and research. Apart from the Faculty, you will also work closely with the students, other internal and external stakeholders.

Key Responsibilities will include

Teaching/Course Coordination

• Course preparation: course website creation, copyright clearance, zoom links set-up
• Course support during class: exercises and simulation preparation, online surveys, class attendance
• Coordination with speakers, tutors, teaching assistants, students, graders, campus teams
• Post-course requirements: exam grades and data reporting, video recordings editing

Office Administration

• Manage multiple complex calendars, schedule meetings
• Provide wide range of support including travel arrangements, expense reports, proofread documents
• Manage personal Faculty websites, update biographies
• New Faculty integration on campus

Conference & Research

• On and off-campus events logistics: travel arrangements, room set-up, accommodation reservation, group activity organization, catering, budget request
• Format research documents: cases, papers, academic articles and books
• Submission and proofread articles according to journal guidelines
• Coordinate travel arrangements for faculty, invited visiting scholars and research assistants

skills and experience required

• Minimum Diploma or an administrative degree
• 2 years of working experience in an administrative support role, preferably in a higher education environment
• Will to learn new systems and industry knowledge, able to work independently in a face-paced environment

If you believe you have the right skills, experience and drive to succeed, please apply now.

EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Duration: 2 years

Location: Kallang

Working Hours: Monday - Friday 830am to 6pm

Responsibilities:

• Handle and reply to Retailers’ and Regulator’s enquiries accurately and timely
• Contribute and meet the KPI of both personal and team targets
• Conduct and support Retailers for Market Trial
• Work in close collaboration within team and internal departments for UAT and other tasks assigned
• Analyse situation and provide with the best appropriate solution
• Any other duties assigned by the supervisor
• Covers MIMO/GE Exception duties

Requirements:

• Entry Level are welcomed to apply
• Minimum Diploma from a local Polytechnic
• 1-2 years of processing experience will be preferred
• Knowledge in systems (e.g., SAP) will be preferred
• Possess initiative, confidence and the ability to work independently
• Proficient in MS Office applications

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a provider of high-quality art education and creative programs for children, including engaging holiday art camps.

• Oversee front office operations, manage staff schedules, productivity, and training, and ensure smooth class delivery and event execution.
• Act as the face of the institution, manage client relationships, and provide detailed program information to prospective students.
• Drive sales of art programs, events, and services while managing the studio’s marketing efforts and coordinating collaborations.
• Handle administrative tasks, including staff onboarding, event planning, and ensuring team alignment for efficient daily operations.

Requirements:

• Degree in Business Management/Arts Management or equivalent.
• At least 2 years of Sales/Customer Relationship Management/Operations experience in Education sector.
• Strong ability to manage client relationships and provide excellent customer service.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

The Legal Support Specialist provides administrative and clerical support to the legal department, ensuring the smooth and efficient functioning of all legal operations. This role involves assisting legal professionals with case management, document preparation, and research, while maintaining high levels of confidentiality and attention to detail.

Key Responsibilities:

Administrative Support:

· Assist with the preparation and filing of legal documents, including contracts, agreements, pleadings, and corporate filings.

· Organize and maintain both physical and electronic legal files, ensuring all documents are up to date and easily accessible.

· Coordinate with internal departments to gather information and documentation required for legal matters.

Case Management:

· Track case status and court dates, ensuring deadlines are met.

· Maintain calendars for legal proceedings, meetings, and hearings.

· Assist in managing legal case files, including case opening and closing procedures.

Document Preparation:

· Draft, proofread, and format legal documents, including correspondence, reports, and contracts.

· Conduct initial review of legal agreements and flag issues for legal counsel’s attention.

Legal Research:

· Conduct legal research on relevant laws, regulations, and precedents as needed.

· Summarize legal findings for internal use.

Client and Vendor Communication:

· Handle routine communication with clients, vendors, and external counsel under supervision.

· Respond to inquiries and requests for information with professionalism and confidentiality.

Compliance Support:

· Assist in monitoring compliance with legal regulations and internal policies.

· Support the legal team in internal audits and regulatory matters.

General Duties:

· Assist in maintaining the legal department’s databases and records management systems.

· Perform other clerical duties such as scheduling meetings, answering phone calls, and processing legal invoices.

Qualifications:

· Bachelor's degree or diploma in legal studies, law, or related field preferred.

· Paralegal certification or relevant training is a plus.

· Minimum of 2 years of experience in a legal support or paralegal role.

· Experience in corporate law, litigation, or contracts administration is desirable.

· Strong understanding of legal terminology and document management.

· Excellent organizational skills and attention to detail.

· Proficiency with legal research tools and databases.

· Familiarity with case management software and Microsoft Office Suite.

· Ability to prioritize tasks, manage time effectively, and work under deadlines.

· Strong communication skills, both verbal and written.

· Ability to handle sensitive information with discretion and confidentiality.

Working location: Hillview

Working days: 5.5 days

Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)

Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

L1 Desktop Support Engineer

Working Days & Hours: 5 Day | Mon-Fri: 8am-5pm
Working Location: Tuas | Jurong | Changi
Salary Range: $2500-$2800

Job Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Job Requirement:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Customer Acquisition Executive (Branch)

Working Location: Island wide branch; Office at Dhoby Ghaut area

5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)

Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities & Duties:

Promoting services to clients based on their needs and requirement

Follow up with customers regarding their application

Meeting sales target set by company

Other duties as required by the company

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description

1) Nights:

• Ensure residents are sleeping in their own beds, safe, and behave.
• Conduct random patrols of all bedrooms at least once an hour and update and record any unusual happenings in the Communications book.
• Look out for and report any signs of danger or misbehaviour, including suspicion of self-harm, sexual abuse or other forms of misbehaviour or refusal to follow instructions.
• To attend to and monitor the health being of sick children and, if necessary, bring them to the hospital.
• Ensure residents are safely evacuated during a fire alarm.
• To clean and tidy the Home, maintaining cleanliness and neatness.

2) Mornings:

• To prepare and ensure residents had their breakfast.
• To clean up the kitchen after breakfast and maintain its general cleanliness.
• Ensure children have all their school belongings ready and sign them out in the movement log.
• To see children off in their transport in the mornings.

Candidate Requirement

• At least GCE 'N' level
• Physically fit and able to stay awake and alert for long hours at night
• Able to relate to children and youths, supervise and manage behaviours.
• Preferably has experience working in a child-centred work environments

Working Hours/Place

• 4-day work week, 10 pm to 8 am (Preferably able to work from Fridays to Mondays, including public holidays)
• Part-timers who can work at least two nights are welcome to apply.
• Our address: 9 Lorong 8 Toa Payoh, Good Shepherd Place, Singapore 319253

Duration: 1 year

Location: Clementi

Working Hours: Monday - Friday 830am to 530pm

• Responsible for shipping & billing processing using Oracle, Trax & other business tools.
• Ensure commercial documentations are proper, complete and align with sales recognition policy and organize shipment release on timely basis.
• Able to work with various functions Order Management, Accounts Receivable, Trade Compliance, Plants Operations teams to ensure timely release of shipment & billing through system.
• Review commercial clauses, handle type of bonds with bank, Letter of Credit negotiation with bank, issue chamberized origin etc.
• Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to customer, meeting the customer's contract/payment terms and ensure each set of payment collection should be reasonably assured.
• Liaise with internal A/R Collections team and customer to resolve any variances whenever query arise.
• Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
• Ensure all documents are filed according to Record Retention Policy.

Requirements:

• Diploma or any equivalent in Business Administration or any related course.
• Sound knowledge on International Shipping practice and basic understanding on Finance's terminology.
• Solid understanding of business management systems like Oracle or JDE and Microsoft Excel.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

This role is responsible for supporting Partners with administrative matters. This includes:

• Draft client letters and client information packs.
• Working with various other internal teams including Client Services Team, Business Assurance and Compliance.
• Updating Salesforce with meeting notes and activities.
• Facilitating the end-to-end process of insurance applications for clients starting from obtaining insurance quotes to following up of underwriting requirements until inception of policies.
• Supporting Partners with other adhoc administrative or operational tasks as required.

Requirements

• Customer service-oriented
• Strong communication and interpersonal skills in both verbal and written
• Possess strong work ethics a positive working attitude, proactive and self-motivated
• Be a team player and able to work independently if needed
• Meticulous, with a strong attention to detail
• Ability to adapt to a dynamic working environment
• No experience required as training will be provided.

about company

I am currently working with a hedge fund startup backed by Blackstone and several other large fund managers. Our team is expanding rapidly.

3 rounds of interview. 5 days in office located at CBD. Base + variable bonus (2-4 months).

about job

• Serve as initial point of contact for Workspace Technology issues, managing and resolving problems based on priority and severity
• Ensure continuous availability of computing resources for end-users, coordinating with IT resources for escalated issues when necessary
• Support cloud environments including servers, networks, and applications
• Build, deploy, and manage Workspace Technology devices (including imaging, antivirus systems, application maintenance, patching, and system rollouts)
• Lead system orientation for new hires and manage end-user devices such as laptops, desktops, and mobile devices

skills and requirements

• Bachelor’s degree in Computer Science or a related field
• 2-5 years of end-user or infrastructure support experience in a professional services environment
• Fundamental understanding of Microsoft 365 setup and management within an organization
• Good knowledge of hardware, including desktops, laptops, and mobile device
• Strong customer service orientation and a passion for helping end-users resolve issues efficientl
• Experience with supporting users in the financial industry or on the trading floor
• Strong technical background with the ability to identify, analyze, and resolve issues efficiently
• Experience with Azure Active Directory, Windows, Unix environments, desktop, and server hardware
• Familiarity with cloud platforms such as Azure and AWS

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

JOB RESPONSIBILITIES:-

• Managing front desk, including answering phone calls, messages, emails
• Greet patients and visitors, handle patient registration and check-in
• Appointment scheduling using online booking system, phone calls, messages, emails
• Manage clinic appointment system and appointment calendars
• Handling patient and corporate enquiries and providing general information about the clinic’s services
• Patient communication for updates, health reminders, reminding / recalling patients for appointments
• Liaison with corporate clients for enquiries and scheduling of appointments
• Adhering to privacy and confidentiality regulations when handling patient information.
• Back-end support duties, assist in clerical and data entry
• Assist other clinic assistants in day-to-day duties
• Assist in administrative tasks as required (e.g. corporate and insurance claims)
• Maintenance of the physical facility of the clinic
• Handle any patient issues or complaints and escalate as necessary
• Ad-hoc duties as and when assigned

Qualification & Experience:-

• Min GCE “N”/”O” level and above
• Previous experience as receptionist or in customer service role
• Healthcare experience is a plus
• Excellent interpersonal and communication skills
• Ability to think on your feet and respond appropriately to customers in real-time
• Proficient in spoken and written communication in Mandarin due to Mandarin speaking patients/customers.
• Ability to manage multiple tasks and remain calm under pressure
• Proficiency in Microsoft Office and basic familiarity with clinic management software
• Customer-focused, with a professional and friendly demeanor
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

JOB RESPONSIBILITIES: -

• Assist Reporting Officer in administrative duties and procedures relating to clinic operations
• Handle clinic billing, invoicing, and assist with processing all claims, including follow up, liaison, troubleshooting and rectification of issues encountered
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Monitor and maintain clinic inventory of medical supplies and equipment
• Manage supplier relationships and handle procurement for office and medical supplies
• Provide administrative support in preparing reports and performance metrics for clinic operations
• Assist Reporting Officer in implementing and reviewing all relevant SOPs, workflows and policies
• Liaise closely with partner clinics, internal finance department, relevant government entities and insurance companies on all claims related matters
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure preparation of Health Screening reports, including binding, tracking, filing, record-keeping and documentation
• Compilation and sorting of lab and radiology results
• Coordinate and schedule appointments, follow-ups, and other administrative tasks
• Assist in organizing and maintaining the clinic’s communication platforms and workflow tools
• Direct communication with patients and corporates through phone calls, messaging, emails etc as needed.
• Handle email and telephone enquiries relating to billing/payments, etc
• Any other duties as assigned from time to time by your immediate supervisor and/or management

Qualification & Experience: -

• Min GCE “N”/”O” Level and above
• Strong attention to detail and ability to handle large amounts of data with accuracy
• Previous experience in an administrative or operations support role, preferably in a healthcare setting
• Excellent organizational and time-management skills
• High Proficiency in Microsoft Office and familiarity with clinic management software
• Strong communication skills, both written and verbal
• Ability to work independently and maintain confidentiality of sensitive information
• High level of professionalism and reliability
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

L1 Desktop Support Engineer

Working Days & Hours: 5 Day | Mon-Fri: 8am-5pm
Working Location: Tuas | Jurong | Changi
Salary Range: $2500-$2800

Job Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Job Requirement:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279