Salary: $13.45 per hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract: 6 months

• Address member of public queries on the various tax services for individuals and corporates
• Promote and nudge members of public in the usage of our e-Services and chatbot
• Guide members of public on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Singaporean
• At least A levels/ diploma in any field
• Good communication skills
• 1 year of customer service or call centre experience
• Able to handle challenging calls

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Admin Executive

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties:

• Respond to customer enquiries through emails / over the phone / online system / over the counter
• Record customer request in customers' accounts
• Telemarket our product and services to current and new customers
• Update job knowledge by participating in various training opportunities.

Job Requirements:

• English & Mandarin
• Preferably 1 year of customer service experience
• Good in Microsoft Office
• Willing to attend IT training sessions to learn updates of company software
• Familiar with Social Media
• Able to type Chinese Characters using Hanyu Pinyin (in order to responds to Chinese speaking customer enquiries through emails and online system.)
• Candidates with Chinese and Mandarin proficiency are advantageous (as candidates need to liaise and handle Chinese speaking old-folks)
• Must to work on rotating shift & weekends/ Public Holidays (5 days work week)
• Must work on Chinese New Year Period
• Customer - oriented
• Work in Singapore
  
  Benefits
• 1 Meal Included (Lunch)
• Year end Bonus
• Public Holidays Annual Leave compensate
• Dental/TCM Reimbursement
• Overtime
• Panel Medical

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

Location: East

Timing: 8am - 8pm, 8pm - 8am (Rotating Shift with 2 days off)

Benefits

• AWS and performance bonus
• Annual salary increment (subject to performance evaluation)
• Medical and Dental

Job Responsibilities

• Oversee building and data centre facilities components, including Building Management System, Fire Detection and Protection systems, Energy Management System, Chiller, Electrical
• Conduct troubleshooting and maintenance of facility equipment
• Manage contracts for facilities and equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Responds to emergency and be on 24x7 standby
• Oversee new data centre projects including renovation and maintenance
• Responsible for site inspections / audits by authorities
• Scheduling and tracking of servicing jobs and vendor management

The Ideal Candidate

• Educational qualification in Electrical / Mechanical Engineering or equivalent
• At least 1 – 2 years’ relevant experience in DC facility management and vendor management

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan Tay @ 97559161

Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

About Us

Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold. As at 30 June 2023, CLI had S$134 billion of real estate assets under management, and S$89 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA. Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.

Job Description

You will be part of the Data Centre Operations team to assist the Data Centre Facilities Manager in managing the maintenance and day-to-day operations of the Data Centre, with the objective of achieving uninterrupted availability at all times and to ensure the fulfilment of our service commitment to customers.

This role requires you to work on rotating shifts and weekends.

Responsibilities:

• Supervise vendors carrying out maintenance and repair works in the building.
• Carry out daily equipment inspections and checklists verification.
• Ensure that periodic maintenance works as performed by appointed vendors are executed satisfactorily & in accordance with agreed procedures
• Correct and timely provisioning of power and racks for customers.
• Process billing of completed Customers Service Requests
• Accept and process Equipment Delivery notices from Customers.
• Prepare customer monthly progress report and track status of deliverables.
• Consolidate, compute and process billing of monthly utility bill.
• Deal with Customer requests/complaints in an appropriate & efficient manner, or otherwise escalate to the next level of authority for proper action.
• Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the Management.
• Maintain CAD drawings for Data Centre & MEP systems, and ensure all documentation is updated.
• Provide on-site 24x7 first level response to any M&E incident.
• Carry out daily operation and maintenance work orders/tasks safely and accurately.
• Provide Remote-Hands services to DC customers.
• Install, troubleshoot and de-install Cross-Connects cabling.
• Able to handle project fit-out and A & A works.

Requirements:

• Diploma in Electrical, Mechanical or Integrated Facility Design & Management or relevant discipline
• Relevant Data Centre Training such as Uptime Institute, DCD, EPI or CNET Data Centre courses
• At least 2 years of experience in working in similar role in critical environment facilities.
• Possess technical knowledge in facilities management preferably in Data Centre environment.
• Willing to do shift work and respond to onsite inquiries on 24x7 basis as necessary.
• Able to read electrical, mechanical and single-line diagrams and as-built drawings.
• Able to write SOPs, MOPs and EOPs correctly.
• Facility project planning and management is preferred.
• AutoCAD familiarity is desired.
• "Green" awareness, innovative, forward-thinking and employing environmentally-sound “green” practices.
• Effective report writing skills.
• Strong Customer orientation

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Customer Service Officer - Frontline (contract renewable) X10
Working Locations: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary

Interested applicants can also send your resume to

Whatapps:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Salary Range: up to $1800 + $100 Transport Allowance + Incentive Allowance + AWS + 2.0 VB (Average payout for last 2 years)

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

Student Care Teacher

Location: Jurong Point / ONE Holland
Centre operation : 10am to 7pm (School day) | 8.30am to 7pm (School Holiday)
Working timing: 35 hours per week (school day) | hourly basis base on package
Salary : $2200 - $2800

Purpose of the Job:

• Provide children with care, stimulating environment to learn, supervision and guidance during the after school hours and school holidays.
• Plan, coordinate and execute programmes during Term and School Holidays.
• Help children grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.

Job Description:

1. Manage a group of about 20 students (7 – 12 years)
2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)
3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)
4. Plan and conduct child appropriate social and recreational activities and holiday programs
5. Ensure the safety, security and well-being of students
6. Address classroom disciplinary issues using positive disciplinary technique
7. Prepare/organise and execute/conduct creative learning activities and outings as required
8. Support the holistic development of students in alignment with organisation’s goals
9. Fetch students from a nearby school to the Centre
10. Handle administrative classroom management tasks
11. Maintain regular communication with student’s parents
12. Foster good working relationship with students, parents and team members

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Job Role

Support Executive

Job Title

Operations BAU Support

Skill

EIS : BaaN ERP Administration and Support

Skill Type

Marketable

Experience

7 - 14 Years

Qualification

Others

Location

Singapore

JOB DESCRIPTION:

Salary – 10000 Singapore dollars /Year ( liite high or low is fine)

Role: Operations BAU Support

Experience: 7+ Years

Location: Singapore

• Provide 7 x 24 operational support for all production practices including weekends and holidays for:
• Basis IT troubleshooting knowledge on both Window and Mac machine.
• Update and maintain good working knowledge of DWP platform and other associated system and processes.
• Help in documenting BAU support processes
• Assist Property team in managing Video Conferencing rooms room
• Support DWP CSAT
• Provide technical expertise to facilitate investigation of complex technical issues.
• Possesses strong understanding of technical in DWP systems to identify and resolve issues in a timely fashion.

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Client Account Service Executive

Working days: 5.5 days (9 am to 6pm , 9am to 1pm)
Location: Pandan Loop (Clementi)
Salary: S2,800 - $3,600

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings

Requirement:-

• Minimum Diploma / Degree / Professional Certificate with some related experiences preferably in FMCG/Retail industry

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the company

My client is a growing software company that aspires to be a pioneering force in the realm of employee medical benefits and they believe in streamlining the healthcare process for the benefits of both companies and employees.

As part of their business expansion to oversee their inbound sales channel, they are looking for a Sales Support Specialist to follow up on customer inquiries and ensure that they are directed to the proper channels.

About the role

Reporting to the Head of Sales, your responsibilities will includes

• Ensure timely and professional responses to customer inquiries across various communication channels.
• Engage in virtual meetings with potential clients and, as needed, participate in face-to-face appointments.
• Develop comprehensive proposals, quotations, and cost estimates tailored to prospective clients.
• Implement consistent follow-up strategies throughout the sales cycle to drive successful deal closures.
• Maintain and keep sales databases and tracking tools current and accurate.
• Collaborate effectively with account managers to facilitate a smooth transition for closed-won accounts.
• Keep abreast of new product launches and features, providing valuable insights to enhance sales strategies.
• Identify and propose improvements to the sales process for enhanced efficiency. Contribute data and constructive feedback to the Marketing team to optimize digital marketing initiatives.

Skills and experience required

• Min 3 years of relevant experience with hands on experience with CRM systems
• Able to work independently and collaboratively with cross functional teams in a fast paced environment
• Strong verbal and written communication skills and with a customer centric mind-sets

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)

Customer Service Clerk

Employer Company: Service Industry

Basic salary: 2,500-3200

Working hours: Monday to Friday 8:00am-5:00pm/Saturday 8:00am-12:00pm

Monthly break: 8 days

Overtime: 1.5 times

Remark:

1: The employer company is an electronic product supplier, mainly delivering mobile phones and computers.

2: More than one year of clerkship experience, able to write emails, operate Excel and other basic office software. Responsible for contacting customers and coordinating delivery and restocking times.

Job Responsibilities

• Overall project management and communication of the Company of Good recognition system
• Review and continue the development of the Company of Good recognition system into a national trustmark as part of larger industry development plans
• Support engagements and project management with various stakeholders to review and/or establish national level platforms and programmes as opportunities between companies and ecosystem stakeholders to help businesses advance their corporate doing good agenda
• Support dialogues and studies with multiple stakeholders including, but not limited to those involved in other similar national set-ups. To establish a coalition to co-create with businesses in Singapore the understanding and aspirations for ‘Corporate Purpose’ in Singapore
• Serve as the Secretariat for the multi-lateral coalition to ensure that all interests are aligned and relevant external stakeholders are engaged to advance the agenda and objectives of the coalition
• Support the integration and synergy of work across the entire Corporate and Industry Partnerships team covering Capability Development, Industry Development, Community Building and Business Strategy and Planning

Qualifications

• Bachelor’s Degree in a relevant field; including Business Administration or Management/Public Policy/Social Science
• Minimum 5 years of relevant experience in industry and/or market development
• Experience in developing and/or implementing policies or interventions at the national level and/or equivalent
• Strong events management skills
• Social media engagement skills
• Appreciation of platform strategies
• Clear, logical thinker with strong analytical skills
• Pleasant personality, great teamwork, ownership and accountability

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Job Responsibilities:

• Provide support to the Helpdesk Manager and Team Lead in delivering a highly efficient Helpdesk service
  Ensure that cases are addressed promptly and in accordance with the agreed-upon Service Level Agreement (SLA).
• Utilize established FAQ and SOP guidelines to perform basic troubleshooting.
• Serve as the official representative for the company when communicating incidents, requests, or inquiries regarding our products to agencies, businesses, citizens, and developers. (includes LifeSG, VICA, and SG Tech Stack, among others).
• Handle cases through multiple channels, including hotlines, emails, online forms, chatbots, portals, and case management systems.
• Maintain a strong customer-centric focus, striving to enhance the overall experience and satisfaction of our valued customers.
• Prepare accurate and insightful statistics and reports to provide regular updates.
  

Job Requirements:

• GCE ‘O’ level, Diploma/Degree in Computer Science/ Engineering, Information Technology, equivalent
• Minimum 2 years in IT or Technical Helpdesk industry
• IT literate and proficient in multiple IT platforms eg chatbot, tech stack, AWS clouds, etc;
• Good communication and interpersonal skills
• Familiar with Microsoft Office (Word, Excel, Powerpoint etc.)
• Able to perform 12hrs rotating shift work on request

Salary range : S$3,500.00 - S$4,300.00

Location : Alexandra, Pasir Panjang / (Nearest MRT station: Labrador)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996