Total 45,723 Customer Service job vacancies in singapore

Call Center Agent

Job Description:

• Japan MNC
• Basic up to $2300 + shift allowance + Flexi Benefits
• Shift Pattern - 8.30am - 8.30pm / 8.30pm - 8.30am, 12 hr rotating shift ( 4 days work per week )
• Annual Leave - 14 days +1 day each year, max 25 days
• Jurong East

Job Responsible:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers' inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.

Requirement:

• Able to perform rotating 12hours shift work, 4 days a week
• 1 years' experience in fast-paced Call Center environment
• With basic computer knowledge may apply.

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Job Description

• Provide support and trouble shoot application issues
• Perform unit and integration software testing
• Gather and understand the business requirements and translate to Functional Specifications
• Walkthrough of Functional Specifications with users, development and technical teams
• Produce Test Scenarios targeting all business requirements
• Person in charge of all requirements/functional specs clarifications
• Develop web based applications based on specifications
• Conduct defect analysis during UAT
• Coordinate and liaise with relevant parties for project related items

Requirements

• Degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Strong techno-functional skills required:
  * Proven experience in requirement gathering and documenting them
  * Experience in conducting User Acceptance Test and User Training
  * Good in documentation example: Technical design, User manuals, FAQ etc
  * Good understanding of programming and coding standards
  * Proficient in developing Web based applications using .NET and MVC 5
  * Proficient in SQL programming in MS SQL 2016 and performance tuning
  * Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)
  * Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later
  * Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library
  * Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap
  * Working knowledge with VS 2015 and TFS

Please click on APPLY NOW to submit your resume

We regret to inform that only shortlisted candidates will be notified.

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

· Inputing banking data into system

· Ensuring BAU activities are completed

· Data entry and scanning of documents

· Processing of concur claims

· Preparing of pre-set reporting templates

· Processing of documents

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 1 year of relevant admin experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties
• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirement
• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected] to Ann.

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Responsibilities:

• Manage and grow key accounts in the elevator/lift industry.
• Build and maintain strong relationships with clients.
• Understand client needs and provide customized solutions and technical support.
• Coordinate with internal teams to ensure smooth project implementation and customer satisfaction.
• Develop and execute account strategies to achieve sales targets and objectives.
• Identify and pursue new business opportunities within existing accounts.
• Stay updated on industry trends and competitor activities.
• Prepare sales proposals, presentations, and reports.
• Provide regular updates and reports to management.
• Collaborate with cross-functional teams to improve customer experience and resolve issues.

Requirements

• Bachelor's degree in Engineering, Business, or related field.
• Minimum 5 years of experience in account management or sales roles within the
• similar industry.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.
• Willingness to travel.

InInterested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send

to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Decription:

• Report to the Restaurant Manager.
• Provide courteous and efficient food and beverage services to the customers.
• Help prepare and clear the tables for restaurant patrons.
• Attend and respond to customers’ needs promptly and professionally.
• Assist in the serving of the menu-items to restaurant patrons at their seats.
• Ensure the smooth operations of the restaurant.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.

Requrement:

• Entry level candidates are welcomed
• Strict sense of hygiene and safety standards
• Provides good Customer Service

Interested applicants, please email your CV to [email protected] or Whatsapp +65 87649075. Shortlisted applicants will be notified.
June Tan (R22109930)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Responsiblities:

• The Student Support Executive will work closely with the form/subject teachers, under the guidance of YH,AYH & SH/SM
• Support the teachers in the classroom
• Assist with classroom routines and administrative matters
• Assist in organising and maintaining a structured classroom environment.
• Facilitate the use of learning materials that support students’ learning.
• Maintain open communication with the classroom teacher, sharing
• Observations, concerns, and successes related to students.

Requirements:

• Possess at least a Diploma (preferably in Early Childhood Care & Education)
• Prior experience as a Student Support Excecutive or experience in teaching would be an added advantage
• Energetic and passionate to work with children
• Strong communication (writing and speaking) and administrative skills
• Strong problem-solving and organisational skills

Contract Period:

From 1 April 2024 to 31 Mar 2025

• Option to Extend: There is an option to extend the contract for a further period of 1 APRIL 2025 to 30 NOV 2025, subject to approval.

Personnel to be deployed at the following hours:

•  Mondays to Fridays: 7:30am to 2:00pm, inclusive of 1hr lunch break
•  Service not required on Saturdays, Sundays, School holidays and gazetted public holidays

Interested candidates send your resume to [email protected] for faster reach.

Presently we have a Job Opening for a Helpdesk position

• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.

This is a 1 year contract position, renewable or convertible to permanent.

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Research Interviewer

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm) Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working Location: Central

Job Description

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
• Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs.
• Take ownership and resolve any urgent or critical issues escalated by the Client or team.
• Work closely with Client to support investigation and service recovery process

Job Requirement

• Candidate shall possess a recognized Degree with at least 3-5 years of experience in managerial positions in the contact centre industry.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

tai seng

up to 2.8k

Roles and Responsibilities:

> To arrange service visiting, install, repair, troubleshooting, and re-location on site

> To set up and dismantle equipment for demonstrations

> To conduct equipment familiarization training for users

> To answer service enquiries

> To attend user’s meetings

> To install and commission new equipment at customer’s sites

> To prepare service quotations, contracts, report, and invoice

> To arrange spare parts from suppliers

> To send / deliver repair item and spare parts

> To collect equipment for in house repairs

> To deliver new equipment to customers

> To attack and pursue outstanding debts

> To send faulty parts to vendors for checking and testing

> To furnish technical information and quality report to Principal

How to Apply:
Ready to be part of the healthcare revolution? Send your resume to [email protected] or telegram @jocelynchan and be a pioneer in shaping the future of healthcare. Your Next Chapter in Healthcare Begins Here

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

• Attractive Remuneration
• MNC
• Working Location: East

RESPONSIBILITIES:

• Supervise cash processing equipment staging and production processes.
• Monitor and manage stock levels, ensuring prompt resolution of shortages.
• Supervise Field Technicians' schedules, tools, and skills for efficient operations.
• Communicate issues affecting product and service delivery promptly.
• Manage personal stocks and facilitate timely stock transfers.
• Oversee central warehouse operations, ensuring compliance with guidelines and metrics.

REQUIREMENTS:

• 3 to 5 years of supervisory experience in the IT/Engineering solutions industry
• Experience of Oracle Netsuite ERP systems
• Diploma / Degree in Electronics Engineering

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do:

• Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
• Utilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

• Fluency in English
• Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit
• Bachelor’s degree and strong academic record required
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location

Admin Executive | Finance & HR Support | Clarke Quay

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3500
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Minimum a Diploma in Business or other closely related fields
• Must have at least 2 years experience in finance and hr-related work

Summary:

This position will play an integral function in ensuring business operations is efficient and according to set corporate company policies. You will be responsible in ensuring data security & corporate and client confidentiality is not compromised. The Executive (Finance/HR) will provide corporate finance and HR support in addition to some administrative tasks.

Responsibilities:

1. Office Management (General Admin)

• Co-ordinates office maintenance with appropriate vendors
• Manages office supplies inventory & places order through the appointed vendors.
• Manages & coordinate postal/courier services
• Manages the cleanliness of the office.
• Handle request & queries promptly & appropriately.
• Maintain electronic & hardcopy filing system.
• Review, propose and implement approved corporate policies & procedures

2. Finance/Accounts Management

• Handle accounts receivables function which includes invoicing, follow-up on overdue accounts
• Handle accounts payables function which includes monitor & record expenses, manage staff claims
• Follow through on signed agreements & contracts

3. HR Management

• Review, propose and implement HR Policies & procedures
• Manage recruitment function which include on-board/off-board, orientation and work pass application
• Manage leave records and schedules of staff and co-workers
• Manage the training and development of staff and co-workers which include activities planning

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope

• Chaperone specialist, attend to patients and prepare them for examination as required
• Manage clinic room set-up
• Perform basic triage (including measuring vital signs, height, weight), taking basic medical history, assist in minor procedures, provide basic patient counselling
• Maintain patients’ medical records
• Perform clinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and coding for insurance claims
• Sterilisation of medical equipment
• Assist in managing smooth and efficient clinic operations
• Maintain clinical and service quality
• Any other duties as assigned by management

Requirements

• Candidates with previous clinic assistant experience of at least 1 year will be prioritized
• Good communication and interpersonal skills, patient oriented
• Good attitude, able to work in fast-paced environment
• Good team-player and ability to work independently
• Able to commit on long-term basis
• 5.5 day work week
• Fluent in English and Mandarin

Roles & Responsibilities

• Provide receptionist duties at front counter
• Prepare and dispense medications
• Assist doctors during consultation and clinical procedures (if necessary)
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liase with various insuarnce companies
• Any other task as directed by the Clinic Manager or Doctor

Requirements

• With clinic & customer service experience
• Excellent interpersonal and communication skill
• Customer service oriented

Location: Novena
Duration: 6 months
Monday to Friday Office Hours, Alt half sat (5.25 days)
Salary: $1.7k to $2.4k

JD:
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Assist in answering patient's enquiries
• Maintain timely and accurate records of patients’ information
• To assist in keeping patient records
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A level/ Diploma
- Prior exp in customer service/healthcare is advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Purpose: -

To provide technical expertise and know-how of the products and to keep up to date technical

information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

1. Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including but not limited to audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
• To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Yamaha PV Cloud licensing.
• Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
• Retail (especially Plaza Singapura) display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.

2. Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
• Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.

3. Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
• Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.

4. Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.

5. Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
• Provide internal and external training on new products and support procedures.

6. Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
• Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.

Asset / PA Store / YDACC Management:

1. Inventory Tracking:

• Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.

2. Lifecycle Management:

• Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.

3. Maintenance and Compliance:

• Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.

4. Risk Management:

• Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.

5. Inventory Control:

• Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.

6. Equipment Checkout/Return:

• Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.

7. Maintenance and Repairs:

• Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

8. Others

• Any other duties as assigned.

Job Requirements

1. Minimum Diploma in Audio Engineering, Electronics & Communications

2. 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital

Mixing Console

3. Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales

Environment)

4. Knowledge in Yamaha Professional audio products will be an added advantage