Total 3,027 Customer Service job vacancies in singapore river

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Job Description:

• Attend to internal and external inquiries at the counter.
• Handle Medical Report/Records queries.
• Assist in sending acknowledgment letters and receipts.
• Extend Medical Report/Medical Records deadlines as needed.
• Respond to external queries about Medical Report applications.
• Sort incoming mails and faxes.
• Receive documentation from staff or Courier Services.
• Manage returned cases from departments and clinics.
• Coordinate appointments for Workman Compensation/Specialist Medical Report/Objection.
• Manage the MRO hotline and respond to queries.
• Follow up on AM/PM process and close Records requests.
• Process Inter-hospital loan requests.
• Tag internal/external emails in a shared system.
• Assist Executives with ad hoc tasks.

Requirements:

• Diploma in Business or similar.
• 1-3 years of administration experience.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Location: International Business Park (IBP)
• Business travel requirement: ~35% to Asia regions
• Salary: $8,000 - $10,000 commensurate with experience

Role Overview

As a key member of the Group Quality Leadership team, the Regional Quality Manager supports manufacturing and non-manufacturing sites on quality matters across the Asia Pacific region.

Job Responsibilities

• Influence and persuade senior site and sales heads to ensure compliance with required quality standards and mitigate risks from non-compliance.
• Coordinate with Group Quality for a unified global quality approach and consistent documentation.
• Stay updated on new customer quality requirements, identify gaps in current practices, and help sites close these gaps through planning and best practices.
• Communicate complex quality information in a user-friendly way.
• Monitor quality performance using indicators and data analysis to improve customer service and competitiveness.
• Identify and solve complex quality problems, provide advice in critical situations, and handle product recalls.
• Make significant business decisions independently that impact multiple sites and overall business performance.
• Provide training and coaching on quality and customer-related needs.
• Represent the company on quality committees and regional trade associations.
• Support sales with quality discussions and meet with main or potential customers in the region.

Knowledge, Skills, and Abilities

• Degree in Chemistry
• Minimum 10 years of experience in Quality.
• Preferably comes with consumer care background and proven experience overseeing the regions (Asia).
• In-depth understanding of the company’s products and market trends.
• Thorough knowledge of QA systems, GMPs, and regulatory requirements.
• Familiarity with guidelines such as ICH, FDA, EMA, MHRA.
• Ability to plan multiple activities with competing priorities.
• Commercial insight to evaluate processes for commercial benefits.
• High level of interpersonal skills.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Responsibilities:

• Manage digital platforms for community health.
• Develop youth engagement strategies and execute awareness programs.
• Create and implement partnership and outreach strategies, fostering collaborations.
• Support outreach efforts, community talks, and other engagement events.
• Ensure adherence to official guidelines in procurement and partnerships.
• Draft reports and project updates for management and stakeholders.
• Write annual reports for campaigns.
• Handle event registrations and inquiries via phone calls.
• Conduct assessments and evaluations after events.

Requirements:

• Min. Degree in Marketing / Business Management
• Min 3 years exp in partnerships and outreach

Working hours: Mon to Fri - office hours

Location: Outram

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Plan and execute charity fundraising strategies.
• Mentor and recruit Charity Ambassadors.
• Help manage third-party fundraising events, including paperwork and communication.
• Guide students in fundraising
• Support major events like Race Against Cancer, Relay for Life, Charity Golf, or Charity Gala Dinner.
• Ensure compliance with data protection laws for third-party information.
• Handle administrative tasks like purchasing and reporting.
• Manage donation collection and distribution.
• Place NETs QR code stickers in approved locations.
• Assist with online donation portals.

Qualifications and Experience:

• Degree in marketing or business management.
• At least 2 years of experience in events and fundraising.
• Knowledge of online marketing tools.
• Understanding of data protection laws (PDPA).
• Familiarity with Charities Act and IPC regulations.
• Understanding of Fundraising Regulations.
• Strong English writing skills.

Keywords: Fundraising, charity event, donor relation

Working Location: Outram

Working Hours : Mon - Fri , Office Hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Required to supervise a team of 6.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management
• Supervisory experience preferred.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

ob description

Roles & Responsibilities

Responsibilities:

Front Desk Services

Prepare service reports by collecting and analyzing patient’s information

Attending incoming calls (new enquiries or exisiting patients)

Change or cancel patient’s appointments

Patient Servicing and Relationships

Register and maintain patient’s account by recording medical and personal information data

Building and maintaining relationships with new and existing patients (New, Existing & VIP Referrals)

Resolve service problems by clarifying the patient’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up with patients to ensure resolution (via multiple channels such as calls, email, mail or social media)

Service Improvement Initiative

Keep records of patients’ interactions, process patients’ accounts and file documents accordingly.

Follow and update communication procedures, guidelines, and policies

Greet patients warmly and ascertain problems or reasons for calling

Compile reports and analyze on patient’s overall satisfaction

Requirements:

Excellent interpersonal and communication skills.

Excellent customer-service mindset.

At least Secondary School/'O' Level,NiTEC

Strong interpersonal and communication skills

Required language(s): English, Mandarin (to liaise with our Chinese patients)

Responsible and willing to learn

Caring and cheerful personality

Able to work in a team

Job Types: Full-time

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Description:

• Attend to internal and external inquiries at the counter.
• Handle Medical Report/Records queries.
• Assist in sending acknowledgment letters and receipts.
• Extend Medical Report/Medical Records deadlines as needed.
• Respond to external queries about Medical Report applications.
• Sort incoming mails and faxes.
• Receive documentation from staff or Courier Services.
• Manage returned cases from departments and clinics.
• Coordinate appointments for Workman Compensation/Specialist Medical Report/Objection.
• Manage the MRO hotline and respond to queries.
• Follow up on AM/PM process and close Records requests.
• Process Inter-hospital loan requests.
• Tag internal/external emails in a shared system.
• Assist Executives with ad hoc tasks.

Requirements:

• Diploma in Business or similar.
• 1-3 years of administration experience.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Jobs Responsibilities

• Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters
• Manage all enquiries and requests
• Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems

Job Requirements

• Prior call centre experience in insurance industry is a must
• Certified with BCP & PGI

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Our Client is a well-established multinational cargo leader. With the expansion of the team, they are looking for a SAP FICO and Treasury Support Consultant who will beresponsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Responsibilities:

• Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.
• Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.
• Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.
• Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.
• Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.
• Work with bank solution to implement SAP Treasury related functions or payment interfaces.
• Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.
• Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.
• Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.
• Develop and generate financial reports and analyses to support decision-making processes.
• Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.
• Participate in project planning, documentation, and knowledge transfer activities.
• Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

• Bachelor's degree in Accounting or Business IT.
• Certification in SAP FICO or relevant SAP modules is preferred.
• Minimum 3-5 years of experience as an SAP FICO Consultant.
• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.
• Have global SAP implementation experience on FICO and Treasury.
• Support experience on Kyriba Treasury functions will be added advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Experience in project management and implementation methodologies.

• Work contract until 31 Dec 2025.
• End-of-contract bonus.
• Performance bonus

You will provide a full range of physiotherapy services as part of a multidisciplinary team. You will manage patients in the areas of musculoskeletal, geriatrics, and chronic disease management in an inpatient setting.

Requirement

• Minimum 2 years of relevant experience
• Bachelor’s Degree or Diploma in Physiotherapy, recognised by the Allied Health Professions Council (AHPC)
• Higher qualifications and experience in musculoskeletal/ geriatrics/ chronic disease management will be advantageous
• Accredited Full-registration by AHPC

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• To assist the class teachers in class preparation and teaching.
• To generally assist in all classes at the Centre as required.
• To supervise informal activities as directed.

Requirements:

• Part-Time position for Weekends only
• ‘O’ Levels / ‘A’ Levels / Diploma or relevant experience
• Early Childhood qualification will be an advantage
• Able to play a musical instrument, either basic guitar or piano will have an advantage
• Enjoys working with children
• Excellent spoken & written English
• Energetic, passionate, good team player
• Students are welcome

Accountabilities, responsibilities, and main duties:

• Acquire a strong working knowledge of the organisation’s programmes, services, and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure a seamless client experience.
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate:

• Possesses at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Expected to work shift hours and on weekends (3 weekdays and 2 weekends).
• Ability to liaise with English & Chinese speaking clients is essential.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Equipped with good mediation and persuasive skills.
• Positive, extroverted and outgoing personality.
• Outgoing personality with a professional disposition.

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are expanding! Julia Gabriel Centre is looking for energetic, cheerful, positive and fun loving Assistant Teachers to join its big family. Why join us? Julia Gabriel Centre provides a positive, warm, friendly, work-life balanced environment at various locations. We work with our Assistant Teachers in developing the knowledge and skills to bring out their best talents.

Job Highlights:

● Career Progression

● Training opportunities

● Various Work Locations

Job Roles & Responsibilities:

● Assist Class Teacher in all classroom activities

● Prepare resources for classes

● Work together with Class Teacher to create a warm, nurturing and happy learning environment for

the children

● Ensure that the environment is clean, safe and conducive

● Attend in–house and on-the-job training for various programmes

Required Qualifications & Experience:

● ‘O’ levels / ‘A’ levels / Diploma / Certificate in Early Childhood Education

● Entry Level Diploma graduates from Theatre / Performance background /Early Childhood

Education

● Experience working with children ages between 6 months to 3 years will be an advantage

● Experience working with children in entertainment industries such as Universal Studios, Zoo,

Gym, hosting children’s parties will be desirable

● Able to play a musical instrument preferred

● Love and enjoy working with children between ages 6 months to 3 years and/or 3 years to 6

years.

● Excellent spoken and written English

● Willing to learn and grow

● Energetic, passionate and a good team player

Responsibilities:.

• Trained to carry out Visual Acuity (VA) Tests for patients.
• Perform VA tests and record in the system.
• Promote health related messages to patients and encourage sign up of NUHS App/ HealthierSG.
• Data entry/ calling of patients for appointment as assigned by supervisor.

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for min 6 months

Working Hours – 32 hours / week

Mon, Thurs, Fri: 8am-5pm (8 hours excluding 1 hour lunch)

Tue, Wed: 8am-12pm (4 hours)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599