Total 833 Customer Service job vacancies in tampines north east

Position Summary

The Customer Service Specialist is responsible for providing excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as Account team and the Operational teams.

Key Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12months rolling forecast back to customer
• Work with internal teams and customer on the customer order planning and execution by

I. Providing visibility for incoming wafers.

II. Providing instruction to execute orders and coordinate the priorities of orders.

III. Providing WIP status, ship-out plan and finished good information to customers.

IV. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirement

• Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• At least 3 years of work experience in semiconductor industry or OSAT.
• Able to bridge between and coordinate with customer and internal engineering, logistics, sales & planning team.
• Possess strong analyzing, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.

Minimum of 6 consecutive months commitment

One time sign-on bonus of $500 after 6 consecutive months of work.

Working location: 2 Simei St 3 Changi General Hospital Lobby B #01-03 S529889

Contact Person: Ms Lyn (91548053)

Tasks and responsibilities:

1. Exhibits a cheerful and helpful manner while greeting guests, preparing their orders and always provide an excellent customer service.
2. Demonstrates a complete understanding of menu items, suggestive selling and explains them to guests accurately.
3. Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
4. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
5. Prepares food neatly, accurately according to formula, and in a timely manner, based on proper food handling safety and storage procedure.
6. Checks products in service unit area and restocks items to ensure a sufficient supply throughout the shift.

7. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up

8. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning

9. Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.

10. Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.

11. Performs light paperwork duties as assigned.

12. Accounts for all forms of money, equipment, stocks during the shift.

13. Assist on receiving stock delivery, arranging, and entering POS system including send/call feedback to supplier.

14. Completes University of SUBWAY® courses as directed.

PREREQUISITES

Education: Some high school or equivalent

Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.

Physical: Must be able to work at any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 5 kilograms frequently and up to 20 kilograms occasionally.

• Position : Service Technician (Chemical/Environment)
• Location : Jurong Island-Company transport provided at Choa Chu Kang/ Jurong East MRT station
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3400+ Site Allowance + 1 month completion bonus + 14 days annual leave + Medical reimbursement + 2 days Family Day
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Operate water treatment Plants (Inclusive of Demineralization, Wastewater Treatment, Electro chlorination), Chemical dosing system for Boiler water treatment and sampling system
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check and laboratory analysis
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Requirements:

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 1-2 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Candidate without experience with NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 2-3 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply
• Willing to OT on weekend/ Public Holiday
• ALL WELCOME!!

Email to [email protected]

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Roles & Responsibilities

• General administrative duties
• Prepare and send out quotations, sales orders and contracts
• Handle IT product-specific sales enquiries
• Assist with sourcing of new or existing products with new or current vendors
• Follow-up on all sales enquiries and orders promptly with accuracy
• Assist in receipt of goods delivered to office and coordinate with project coordinators in ensuring that goods are packed and labelled properly
• Coordinate and Operations Team in ensuring products and/or services are out properly and delivery promptly
• Inform Client and Supplier of unforeseen delays and problems
• Respond to feedback from Client and facilitate after-sales support when requested
• Acknowledges customers by responding to emails, texts and phone calls
• Provides any necessary data or reports to the sales team
• Recording sales trends and liaising with account managers to develop sales strategies
• Establish active communication and engagement with all other departments to help out where necessary
• Expediting requests rush orders and altering sales orders and shipping information as required
• Stay up-to-date with latest sales trends and best practices

Key Requirements

• Proven work experience as a Sales administrator or Sales support agent, preferably on Cisco Tools
• Hands-on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus
• Fluent in speaking & writing in English

Job Descriptions

• Greet and serve customers in a friendly and efficient manner.
• Ensure all guests feel welcome and are given responsive, professional, and courteous service at all times.
• Handle cash and credit transactions with accuracy.
• Maintain cleanliness and organization in the dining area.

Job Requirements

• Excellent communication and interpersonal skills.
• Experience in a customer service role is preferred but not necessary.
• Ability to work in a fast-paced environment.
• A team player with a positive attitude.

Benefits

• Meals provided.
• Overtime pay.
• Performance bonuses- every 6 months

Working Hours

• 5 days per week, 10 hours per day

Job Description

To deliver programme to infants aged 2 months to 18 months old

Working hours: 44 hour per week

Job Requirements

Minimum Higher Certificate in Infant Care (HCIC), Certificate in Infant and Toddler Care and Development with Early Years Development Framework (CITC+EYDF) or its equivalent

Prior experience in an infant care setting is preferred

Applicable to Singaporean Citizens and Singapore Permanent

Residents

Female Working Environment

Kindly whatsapp to Joseph (96664141) or email to [email protected]

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Essential Functions/ Responsibilities.

1. Reception & Related Functions

• Answering incoming calls, direct, screen calls, taking and relaying messages
• Attend to visitors (customers, guests, clients, suppliers and etc)
• Maintain appointment diary
• Receiving and directing of incoming mails with receipt date
• Upkeep the cleanness and tidiness of the reception area

2. Human Resources & Related Functions Support

• Employee’s leave application administration (e-leave system)
• Issuance of uniform, badge and locker to new associates
• Organizing Company events as well as activities/any program related to employee relation & social responsibility
• Arrangement for fruit basket/red packet/bereavement token
• Issuance & purchase for birthday gift / anniversary certificate
• Recruitment Coordinator

3. Traveling & Visa application for visitors /staffs

• Accommodation & transportation arrangement for staffs and/ or intercompany colleagues
• Assisting for US/China/other Visa applications
• Travel insurance
• Air ticketing booking/purchase for staffs

4. General Administration Support

• Responsible for office supplies purchases
• Responsible for pantry items as well as refreshment items
• Meter reading for printers to service provider

Required Experience:

• Fresh graduates welcome
• Bubbly, positive attitude

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

• Position : Service Technician (Electrical Engineer-Desalination/Water treatment)
• Location : Jurong Island-Company transport provided at Choa Chu Kang/ Jurong East MRT station
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3200+ Site Allowance + 1 month completion bonus + 14 days annual leave + Medical reimbursement + 2 days Family Day
• Duration : 2 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Carry out inspection and maintenance of electrical equipment in Desalination Plant
• Perform troubleshoot and implement solution for safety and maintenance work
• Supervision of contractors and perform administrative duties to ensure high quality of work and comply to safe work procedures

Requirements:

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 1-2 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Candidate without experience or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 2-3 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply
• Willing to OT on weekend/ Public Holiday
• ALL WELCOME!!

Email to [email protected]

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Scope:

• Handle full spectrum of Purchasing duties including inventory planning, sourcing, comparing and negotiating prices with suppliers, inventory analysis and planning, load stock orders and tracking delivery dates, processing of purchase documents and incoming goods
• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting / Business
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

Join our team now if you have the passion and love babies...

Genesis Childcare 1989 (Tampines) was founded three decades ago, with the mission to foster a close partnership with the parents to provide a meaningful learning experience for the children. We began with the intention to help each child become a lifelong learner with good dispositions towards learning.

Job Description:

• To assist our team in nurturing and caring for Infants exclusively from age 2 months to 18 months
• Love, Patience and all things nice for Babies
• Willing to follow instrucitons and work in team environment with diverse backgrounds

Job Requirements:

• HCIC or CIT, or
• Spoonsership provide, Higher Cert in Infant Care Course

Working hours: 1 to 7pm.

Pay Range: $8 to 9 per hour

Kindly whatsapp to Joseph (96664141) /wa.me/6596664141 or email to [email protected]

Scope

• To plan and support outreach efforts in the community.
• To perform case management work in the community.
• To work closely with community partners and ensure holistic care delivery to the clients and caregivers.
• To perform regular clinical assessments and review of clients’ care plan and maintain regular follow-up with clients and caregivers.
• To provide basic emotional support and psychoeducation to clients and caregivers.
• To ensure accurate and timely documentation of all client related activities on Sales Force.
• To support and adhere to care grant requirements in CREST.
• To plan and participate in seniors related activities in the centre.
• Assist in planning and participation of dementia screening and any related mental health awareness outreach efforts.
• Engage in any other administrative tasks assigned.

Require

• A passion in community work.
• A keen interest to work with seniors.
• Good attention to details and organisational skills.
• Ability to speak dialects will be an added advantage.

Tampines infant care centre need infant assistant teacher from 1pm to 7pm.

Kindly whatsapp to 96664141 ( joseph ) with your name.

Genesis Childcare 1989 (Tampines) was founded three decades ago, with the mission to foster a close partnership with the parents to provide a meaningful learning experience for the children. We began with the intention to help each child become a lifelong learner with good dispositions towards learning.

Job Description:

• To assist our team in nurturing and caring for Infants exclusively from age 2 months to 18 months
• Love, Patience and all things nice for Babies
• Willing to follow instrucitons and work in team environment with diverse backgrounds
• Prepare / delevery child development lesson plan and activity.

Job Requirements:

• HCIC or CIT, or
• Spoonsership provide, Higher Cert in Infant Care Course

Kindly whatsapp to Joseph (96664141) /wa.me/6596664141 or email to [email protected]

433 Tampines Street 43

Job Description

• To deliver developmental-appropriate programme to infants aged 2 months to 18 months old, according to HQ Curriculum Framework
• To prepare age-appropriate teaching-aids
• To create and set up a safe, pleasant, conducive and engaging environment
• To evaluate and document infant’s progress development and address individual infant’s developmental needs
• To foster good working relationship with infants, parents and colleagues
• To build trust and engage in meaningful communication with parents
• To work closely with Centre Manager on daily operational matters
• To adhere to teaching standards and safety regulations as established by the official sources.
• To deliver all other duties assigned by Centre Manager/Principal

Job Requirements

• Minimum Higher Certificate in Infant Care (HCIC), Certificate in Infant and Toddler Care and Development with Early Years Development Framework (CITC+EYDF) or its equivalent
• Passion, creative and inspiring with positive energy
• Excellent communication skills
• Able to work independently and a team player
• Prior experience in an infant care setting is preferred
• Applicable to Singaporean Citizens and Singapore Permanent Residents
• Female Working Environment

ACEY / HCIC needed at Tampines Street 43

Early childhood related certificate (ACEY)

Preferably with 3 years of relevant work experience as a teacher in preschool environment

Prefer to stay in Tampines

915am to 7pm ( Monday to Friday )

No Saturday needed.

Kindly whatsapp to 96664141 / https://wa.me/6596664141 ( Joseph )

Thank you

The Trainee Infant Care Teacher scheme is place-and-train programme designed to immerse you in the infant care environment. Through a combination of classroom training and workplace attachment, you will be provided real time feedback and peer support for your optimal learning.

As a Trainee Infant Care Teacher, you will be focusing on looking after infants from 2 to 18 months by creating a safe and conducive learning environment for infants.

You will be enrolled for the WSQ (HCIC) course that specialize in the learning and development of children aged 2 to 18th month

Upon graduation, you will be awarded the HCIC certificate and deployed as an Infant Care Teacher teaching infants aged 2 to 18 months. A 1-year bond is applicable.

Requirements:

• Completed at least Secondary 4 education or 10 years of formal education
• Possess at least a C6 in English 'O' level or a score of an average SOA 5 in the Workplace Literacy Series (WPL), including level 5 for WPL (Written)
• Enjoys working with infants from 2 to 18 months, and comfortable with performing routine care duties for infants
• Age 21 years old and above at the point of application
• Good interpersonal and communication skills
• Able to work rotating day shifts and on one Saturday every 4 weeks
• Prior experience of taking care of infants will be advantageous

We are looking for people, who are passionate about education and nurturing young children, to join our team!

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher for primary school children (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

ACEY needed at Tampines Street 43 for Younger class

Early childhood related certificate (ACEY)

Preferably with 3 years of relevant work experience as a teacher in preschool environment

Prefer to stay in Tampines.

Monday to Fridy

No Saturday needed.

Kindly whatsapp to 96664141 / https://wa.me/6596664141 ( Joseph )

Thank you

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

• Position: Admin Assistant (Customer Service/Reception)
• Location: Promenade
• Working hours: Monday to Friday (8.45am - 6pm)
• Salary (commensurate with experience): Up to $3,000 + Performance Bonus
• Duration: Permanent
• Industry: Coworking Space

Main Responsibilities:

• Answer phone calls, greet clients in a professional manner
• Taking messages for clients as they require, straight onto their phones, via voicemail or written
• Filing, general administrative matters, take charge of receptionist matters
• Ensuring that all billing are filled out immediately and accurately in your time sheet and all cleaning or handyman issues are written into the appropriate books
• Handle complaints and compliments
• Any other ad-hoc duties required

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• At least O Level certificate
• At least 1 year of relevant experience in Customer Service

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Full-Time Massage Therapist

Salary starting from S$4,500 - S$5,000

Compassionate, cheerful with a serious working attitude

With at least 1-2 year of working experience

Able to work on weekends.

Feel free to contact us for more details/information.

Shop is located at 25 New Upper Changi Road #01-630, Singapore 462025

· Providing support for clients by learning about and satisfying their needs.

· Making cold calls or reaching out to prospects.

· Following up with prospects several times throughout the sales cycle to ensure needs are being met.

· Presenting and demonstrating the value of products and services to prospective buyers.

· Compiling and analyzing data to find trends.

· Developing sales strategies and setting quotas.

· Staying current on company offerings and industry trends.

· Maintaining a database of contact information.

· Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.

· Handling complaints and negotiations.

Admin Executive

At Aeon Earth, people are our greatest asset! We take pride in doing what’s right for our customers, our employees, and our world. We empower them to be their best and do their best work.

The company offers work in the office. We are only able to accept applications for those based in Singapore and have sponsorship to live and work in Singapore.

What is this role?

The Customer Service Officer is responsible for communications with customers including coordination of repair services at A.LAB, an Apple Authorised Service Provider.

The successful candidate will have a collaborative and friendly work style, be exceptionally well-organised, able to effectively multi-task & prioritise and take initiative.

As a member of the Aeon Earth family, you will contribute to our high energy, collaborative and fun environment.

What you can expect to do?

• Monitoring and responding to emails, WhatsApp Business chats, and calls
• Contact customers for repair services including remote diagnostics, part ordering and payment verification
• Management of customer appointments
• Compliance with workplace safety and security
• Liaise with supervisor on customer feedback
• Other duties and special projects as assigned

What are we looking for?

• 2 year customer service experience (Preferred)
• Ability to work in a high-growth, fast-paced environment
• Strong organisational, analytical, and time management skills
• Ability to coordinate multiple tasks and prioritise effectively
• Excellent written and verbal communication skills
• High attention to detail
• Knowledge in Microsoft Word and Excel
• Produce work with a high level of accuracy

Why Aeon Earth?

Aeon Earth is an Apple Authorised Service Provider as A.LAB and a member of the Apple Consultants Network as ALAB360. We offer Jamf as a solution for managing Apple devices.

Additionally, we are a reseller of Cambrionix charge and sync hubs, and provide IT asset recovery, data erasure services using Securaze and Garner Products.

We encourage you to simply be you. We seek and value different perspectives to ensure Aeon Earth is a place where everyone feels comfortable and be successful.

Benefits are a critical part of the employee experience. Our benefits include annual and sick leave, medical insurance and benefits, snacks and beverages at the pantry. And many others!