Total 1,062 Customer Service job vacancies in tanjong pagarr

RESPONSIBILITIES

• To conduct market research and surveys to understand the industry trends and customer needs for smart solutions.
• Stay updated on the latest smart technologies, products, and market trends.
• To develop and implement sales plan to meet the sales target for smart products and solution
• To build and maintain strong relationships with key decision-makers and stakeholders.
• To prepare, and deliver good and effective sales presentations, highlighting the benefits and features of smart products.
• Work with another department to ensure smooth transition from sales to implementation to ensure customer satisfaction and successful project delivery.
• To track and monitor customer feedback and satisfaction, addressing all issues as reported.

REQUIREMENTS

• Tertiary or diploma holder, preferably in the engineering or electronic fields with solid understanding of IoT technologies, including sensors, connectivity protocols, data analytics, etc.
• Able to articulate how these technologies work together to create value for customers.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Job Summary:

We are seeking an experienced UI/UX Lead to join our team at Singapore First Aid Training Centre. As a UI/UX Lead, you will be responsible for leading the design of user-centred digital products that support our first aid training programs. You will work closely with our product team, software developers, and stakeholders to design intuitive and engaging user interfaces and experiences that meet our customers' needs.

Key Responsibilities:

- Design Vision and Strategy:

o Develop a deep understanding of our customers' needs, preferences, and pain points through research and analysis.

o Define the design vision, roadmap, and priorities in alignment with the company's overall strategy.

o Collaborate with the product team to ensure design alignment with product goals and objectives.

- Analysis and Research:

o Gather insights from user research to understand customer behaviour, preferences, and their pain points.

o Analyse research data to identify trends, patterns, and areas for improvement.

o Develop user personas, user journeys, and user flows to inform design decisions.

- User Experience (UX) Design:

o Lead ideation sessions including team ideation and user co-creation including the development of wireframes, user flows, prototypes, and high-fidelity mock-ups to communicate design concepts and interactions effectively.

o Collaborate with business teams to ensure user insights are tightly integrated into roadmaps and the UX process is integrated into agile cycles of development.

- User Interface (UI) Design:

o Design visually appealing and consistent user interfaces that align with our brand guidelines.

o Develop high-fidelity prototypes and design specifications for development.

o Ensure design consistency across all digital products and platforms.

- Design Testing and Iteration:

o Conduct usability testing and gather feedback to iterate and improve design solutions.

o Collaborate with the development team to ensure design integrity during implementation.

o Analyze user feedback and metrics to inform design decisions and improve user experiences.

- Design Leadership:

o Lead and mentor a team of designers to ensure consistent design quality and vision.

o Collaborate with cross-functional teams to ensure design alignment and integration.

o Conduct & facilitate requirements, design, implementation reviews and critiques of other people's work to create achievable, measurable & impactful goals.

o Develop and maintain design standards, guidelines, and best practices.

Requirements:

- Bachelor's Degree in Design, Human-Computer Interaction, or related field.

- At least 5 years of experience in UI/UX design.

- Strong portfolio showcasing user-centered design solutions.

- Excellent design skills, including user research, wireframing, prototyping, and visual design.

- Well-versed in UX design software such as Figma and FigJam, which helps to create intuitive and engaging designs.

- Strong understanding of design principles, human-centered design, and design systems.

- Excellent communication, collaboration, and project management skills.

- Ability to work in a fast-paced environment and adapt to changing priorities.

Nice to Have:

- Experience in the education or healthcare industry

- Knowledge of first aid training or emergency medical services

- Certification in design or related field (e.g. CUXP, UXDC)

- Experience with design tools like Sketch, Figma, Adobe XD, or InVision

- Familiarity with front-end development frameworks like React, Angular, or Vue

- Experience with design systems and accessibility guidelines

- Knowledge of user testing and usability metrics tools like UserTesting, TryMyUI, or Google Analytics

What We Offer:

- Competitive salary and benefits package

- Opportunity to work with a dynamic and growing organization

- Professional development and growth opportunities

- Collaborative and supportive work environment

- Flexible working hours and remote work options

- Access to the latest design tools and technologies

- Recognition and rewards for outstanding performance

- Opportunity to make a meaningful impact in the lives of our customers and the community

If you are a motivated and experienced UI/UX Lead looking for a new challenge, please apply with your resume, cover letter, and portfolio.

Responsibilities:

1. Audit

· Perform statutory audit under Singapore Audit Standard.

· Manage engagements and ensuring deliverables meet work plan specifications and deadlines.

· Manage audit engagement timeline.

· Identify and communicate accounting and auditing matters to managers and partners.

· Assist in preparing reports and schedules that will be delivered to clients and other parties.

· Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating audit partners/managers on progress.

· Instructing and give training juniors in the workplace.

· Carry out ad-hoc duties, when assigned.

2. Accounting

· Manage multiple accounting assignments for clients’ companies.

· Handle full sets of accounts, prepare management accounts (including P&L, BS, General Ledger, Trial Balance etc.).

· Asist with the preparation of XBRL.

· Prepare unaudited financial reports. Ensure the financial reports are in compliance with Singapore Financial Reporting Standards, Company Act and corporate accounting policies.

· Assist with the preparation of Tax Computation, filing of Corporate Tax Return, GST Return, Withholding Tax, Personal Income Tax etc.

· Liaise with IRAS, auditors, corporate secretary, government authorities and other stakeholders when necessary.

· Maintaining communication with clients, team members and managers, sharing responsibility and providing support.

· Completes tasks efficiently, meeting all deadlines and with minimal supervision.

· Assists in ad-hoc projects or duties when necessary.

Job Requirements:

· A recognised degree in Accountancy and professional accounting qualifications such as CA Singapore, ACCA, CPA Australia or equivalent

· At least 5 years’ experience in accounting firm or equivalent

· A strong understanding of technical skills, specifically in SFRS/IFRS and SSA/ISA.

· Ability to handle multiple tasks in a fast-paced environment.

· Excellent communication skills with customers and cross-functional teams

· Strong analytical skills and excellent business acumen

· Strong team leadership & people management skills.

· Proactive and have a positive attitude towards challenges.

· The ability to adapt to changes in technology.

Job Summary:

We are seeking an experienced UI/UX Lead to join our team at Singapore First Aid Training Centre. As a UI/UX Lead, you will be responsible for leading the design of user-centred digital products that support our first aid training programs. You will work closely with our product team, software developers, and stakeholders to design intuitive and engaging user interfaces and experiences that meet our customers' needs.

Key Responsibilities:

- Design Vision and Strategy:

o Develop a deep understanding of our customers' needs, preferences, and pain points through research and analysis.

o Define the design vision, roadmap, and priorities in alignment with the company's overall strategy.

o Collaborate with the product team to ensure design alignment with product goals and objectives.

- Analysis and Research:

o Gather insights from user research to understand customer behaviour, preferences, and their pain points.

o Analyse research data to identify trends, patterns, and areas for improvement.

o Develop user personas, user journeys, and user flows to inform design decisions.

- User Experience (UX) Design:

o Lead ideation sessions including team ideation and user co-creation including the development of wireframes, user flows, prototypes, and high-fidelity mock-ups to communicate design concepts and interactions effectively.

o Collaborate with business teams to ensure user insights are tightly integrated into roadmaps and the UX process is integrated into agile cycles of development.

- User Interface (UI) Design:

o Design visually appealing and consistent user interfaces that align with our brand guidelines.

o Develop high-fidelity prototypes and design specifications for development.

o Ensure design consistency across all digital products and platforms.

- Design Testing and Iteration:

o Conduct usability testing and gather feedback to iterate and improve design solutions.

o Collaborate with the development team to ensure design integrity during implementation.

o Analyze user feedback and metrics to inform design decisions and improve user experiences.

- Design Leadership:

o Lead and mentor a team of designers to ensure consistent design quality and vision.

o Collaborate with cross-functional teams to ensure design alignment and integration.

o Conduct & facilitate requirements, design, implementation reviews and critiques of other people's work to create achievable, measurable & impactful goals.

o Develop and maintain design standards, guidelines, and best practices.

Requirements:

- Bachelor's Degree in Design, Human-Computer Interaction, or related field.

- At least 5 years of experience in UI/UX design.

- Strong portfolio showcasing user-centered design solutions.

- Excellent design skills, including user research, wireframing, prototyping, and visual design.

- Well-versed in UX design software such as Figma and FigJam, which helps to create intuitive and engaging designs.

- Strong understanding of design principles, human-centered design, and design systems.

- Excellent communication, collaboration, and project management skills.

- Ability to work in a fast-paced environment and adapt to changing priorities.

Nice to Have:

- Experience in the education or healthcare industry

- Knowledge of first aid training or emergency medical services

- Certification in design or related field (e.g. CUXP, UXDC)

- Experience with design tools like Sketch, Figma, Adobe XD, or InVision

- Familiarity with front-end development frameworks like React, Angular, or Vue

- Experience with design systems and accessibility guidelines

- Knowledge of user testing and usability metrics tools like UserTesting, TryMyUI, or Google Analytics

What We Offer:

- Competitive salary and benefits package

- Opportunity to work with a dynamic and growing organization

- Professional development and growth opportunities

- Collaborative and supportive work environment

- Flexible working hours and remote work options

- Access to the latest design tools and technologies

- Recognition and rewards for outstanding performance

- Opportunity to make a meaningful impact in the lives of our customers and the community

If you are a motivated and experienced UI/UX Lead looking for a new challenge, please apply with your resume, cover letter, and portfolio.

Corporate Services (Level 1)

• Handle workstation management through Masterisation, preparation, remote access token, hardware issues and patching.
• Manage the corporate applications such as HCL, SAP B1, Citadel, Postfiles, TIXEO, Part Portail, video conferencing, secure IP Phone and LAN systems.
• Establish VPN connections for satellite sites and enforce Group IT security directives
• Conduct IT induction training for new joiners such as user charter and periodic trainings for user support
• Implement and verify IT measures for securing classified documents, industrial and commercial information
• Provide IT support for expatriates and visitors’ laptop and secure smartphones.

Local Services (Level 1, 2 and 3)

• Conduct system tests, monitor performance, and resolve issues.
• Develop and monitor service-level objectives and improve user satisfaction.
• Install and test software and hardware for users
• Conduct studies for new solutions and ensure system integration.
• Prepare reports on incidents, classify and escalate issues, and provide post-incident support.
• Participate in budget preparation and manage support expenses like mobile plans, copier machines, and internet services.

Requirements:

• Professional Certification or Bachelor Degree in Computer Science, IT or a related field
• Minimum 3 to 5 years’ experience in IT operations
• Proficient in managing and troubleshooting servers, PCs, printers, and other IT infrastructure equipment
• Knowledge of Fortinet, inventory management, remote desktop, and Windows server maintainence and troubleshooting
• Experience in HCL lotus note a plus
• Good interpersonal skills with the ability to communicate effectively with all stakeholders
• Good organisational skills with the ability to multi-task
• Ability to work independently, manage priorities and meet deadlines
• Ability to adapt to changing technologies and environments

Responsibilities:

• Prepare client presentation materials, including policy illustrations, summary quotes, and review packs.
• Assist Insurance Specialists with administrative duties such as printing documents/forms, binding documents, arranging local/overseas couriers, and submitting documents to insurers or internal stakeholders.
• Coordinate with internal teams and external partners to ensure timely delivery of required documents and materials.
• Maintain and update client records and databases accurately.
• Prepare and process necessary documentation for policy issuance and renewals.
• Provide support during client meetings, including taking notes and following up on action items.
• Handle client inquiries professionally and provide timely responses.
• Monitor and ensure compliance with internal and external regulations.
• Assist in organizing client events and seminars, including logistics and material preparation.
• Support the team with ad-hoc projects and tasks as required.

Requirements:

• Bachelor’s Degree in Finance, Business, or a related field.
• Minimum 3 years of relevant work experience in the insurance or banking industry.
• High attention to detail and accuracy.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work independently and as part of a team.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

(WEST REGION) - Toh Guan Road

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• No experience required
• At least diploma in engineering
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• MNC
• Location: Upper Thomson
• Monday - Friday: 8:30 AM - 5:30 PM
• 18month contract potential to convert to perm

Our client, a market-leading actuator manufacturer and flow control company. They have established manufacturing facilities and a global network of local offices and agents, providing worldwide service. They specialize in the Oil & Gas, Marine, Power Generation, Mining, and Water & Sewage industries.

Responsibilities:

• Provide exceptional levels of customer service.
• Respond swiftly and accurately to all customer queries within pre-agreed timescales.
• Produce sales quotations, pre-qualification documents, technical proposals, and any other required information for customers or potential customers.
• Deliver high levels of customer satisfaction at all times.
• Accurately record and timely manage quotations to maintain departmental KPIs.
• Ensure the accuracy of quotations, technical documentation, customer purchase orders, and related documents before issuing to Contracts for booking.
• Follow up on outstanding quotations within pre-agreed timescales and report accordingly.
• Maximize the potential of key accounts and develop new business with existing and new customers.
• Use existing procedures to solve routine or standard problems.
• Work under the supervision and direction of the Inside Sales Supervisor or Customer Service Team Leader.

Requirements:

• Degree in Engineering or a related technical qualification (or equivalent)
• Experience with ERP systems.
• Strong customer service experience, typically 2 years in a relevant role involving basic concepts and procedures.
• Basic engineering or technical knowledge.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Descriptions

We are seeking a proactive and driven Sales Associate to join our dynamic team. This role is ideal for someone passionate about real estate and eager to contribute to the growth of businesses worldwide through innovative real estate solutions. As a Sales Associate, you will play a crucial role in connecting corporations and individuals with their ideal properties, ensuring their expansion efforts are both seamless and successful.

• Identify and engage potential clients looking to rent properties for corporate or personal use.
• Conduct market research to stay abreast of industry trends and maintain a competitive edge.
• Provide exceptional, tailored real estate advice and services to a diverse clientele.
• Collaborate with the technology team to leverage innovative rent management tools and platforms for enhancing customer experience and operational efficiency.
• Participate in community engagement initiatives to build a strong network and foster long-term relationships with clients.
• Prepare and deliver presentations to prospective clients, highlighting the unique value propositions of Wiplus Group.
• Ad Hoc duties related to customer engagement

Job Requirements

• Proven sales experience, preferably in real estate or a related field for at least 2 years.
• Strong interpersonal and communication skills, with the ability to engage effectively with a diverse range of clients.
• Familiarity with the Southeast Asian real estate market is a plus.
• Ability to work independently, as well as part of a team, in a fast-paced environment.
• Proficiency in utilizing technology and software for sales and marketing purposes. (Not compulsory)
• Passionate about contributing to the growth of businesses through strategic real estate solutions.
• Hold RES License

Benefits

• Hybrid Working environment
• Commission
• Bonus

Working hours

• Working days and hours 9am to 6pm (Flexible)

• MNC
• Location: Alexandra Road
• Monday - Friday: 8.30AM - 5.30PM

Our client is a MNC in consumer electronics, business equipment and Electrical components.

RESPONSIBILITIES:

• Responsibly manage and resolve customer inquiries via phone, email, social media platforms, and live chats in a timely and effective manner.
• Collaborate closely with internal teams to ensure swift resolutions.
• Proactively identify and escalate trends in queries, potential issues, and recurring service failures to team leads/managers, implementing necessary corrective actions to prevent future problems.
• Accurately log all customer service requests and follow-up interactions into the CRM system promptly.
• Aid in the processing and invoicing of local and export spare part orders.
• Generate weekly customer service reports and provide weekly and monthly reports to Business Units (BU) and Head of Department (HOD).
• Manage spare parts inventory efficiently.
• Undertake additional assigned duties and/or project work as required.

REQUIREMENTS:

• Previous experience in a Call Centre, Banking, or Customer Service (both calls and correspondence) setting is advantageous.
• Demonstrates a positive mindset with a "CAN-DO" attitude and a strong commitment to providing high-quality customer service.
• Exhibits excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Familiarity with SAP is a plus.
• On-the-job training will be provided to ensure competency in fulfilling role responsibilities.
• For home appliances.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Descriptions

• Prepare for opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services and menu,
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Maintain cleanliness and tidiness

Job Requirements

• Good guest service skills
• Pleasant personality with good communication and interpersonal skills

Benefits

• Competitive salary with room for negotiation for exceptional candidates.
• Opportunity to be part of a dynamic and creative culinary team.
• Transportation provided for after-hours shifts.
• Annual Leave (AL) and benefits discussed during the interview.

Working hours

• 5 Days 44 hours
• Sunday off

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
  

Minimum Qualifications

• At least 4 years of technical support experience in the network security industry
• Experience with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Knowledge of Security services (IDS/IPS, Firewalls etc.)
• Ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Ability to communicate fluently, both written and verbal, in Mandarin and English
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)

Preferred Qualifications

• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products
• Willing to work in flexible and varying shift times including weekends and evenings
• Ability to travel to customer sites in the event of a critical situation to expedite resolution as required (if needed)
  

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Reference #: 3126747

• To ensure optimum advise and customer care quality for Service customers.
• To contribute sales growth of the Auto Service Section
• To ensure the highest level of customer satisfaction.
• To carry out service advise at the car together with the customer at the appointed location; fault diagnosis
• To organize test drivers to ensure validity of as and when available but not limiting him/herself.
• To ensure that all daily collection and delivery are scheduled accordingly.
• Responsible and approve the complete and correct invoicing for services.
• To arrange final approval with test drive and check of invoice.
• To hand over the car to the customer with proper explanation of the work done and invoice.
• To ensure that date captured/ recorded of customers are accurate
• To make cost estimates taking all-in-prices and maintenance (in accordance with the current value) into account.

Job Requirements:

• Diploma in Business administration or equivalent.
• With 3 years of working experience in automobile workshop is advantage.
• Must be comfortable to commence 5.5 days per week.
• Excellent communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

The Senior Social Worker works in the field of social work. He/She is qualified and trained to assist in managing interventions and programmes, performing community development work and uplifting the professional practice in social work. He/She guides multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research. He/She serves as a mentor to social workers and supports their professional development. He/She collaborates with other agencies and ministries in the course of his work.

Conduct group work

• Formulate group work intervention plans
• Evaluate progress and effectiveness of group work interventions across the organisation
• Supervise facilitation of group work interventions

Conduct casework

• Review case notes and documents
• Implement case and care plans and interventions
• Formulate casework intervention plans
• Conduct needs and intake assessments for complex cases by taking into account the integration of a range of information
• Review social reports
• Evaluate progress and effectiveness of casework interventions
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities

Perform community development work

• Implement new community development initiatives
• Evaluate progress and effectiveness of community development initiatives across the organisation
• Develop community development initiatives
• Mobilise community resources
• Lead environmental scans and community need assessments

Perform stakeholder engagement and partnerships

• Build professional relationships with clients, significant others and other professionals
• Participate in social work practice across disciplines

Uplift professional practice in social work

• Assist staff in implementing and improving their self-care plan
• Organise crisis management team with partner organisations and agencies
• Support professional development of staff within the organisation
• Design research on practice and specified issues under guidance
• Review models of care and service delivery aligned to evidence-based practice
• Supervise staff in their work
• Implement standards of care, organisational health policies, procedures and programmes
• Perform audits with adherence to organisation's audit framework

Deliver programmes

• Conduct evaluation of programmes
• Manage implementation of programmes
• Lead development of specific programmes targeted at service gaps and service delivery issues

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

Relevant Experience

• At least 5 years of relevant experience
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage

Competencies

• The holder of this position to possess an intermediate-advanced level of knowledge and abilities for the following areas:
  • Advocacy and Representation
  • Case and Care Planning
  • Casework Evaluation
  • Casework Intervention
  • Collaborative Practices Across Disciplines and Sectors
  • Diversity Awareness and Management
  • Emergency Response and Crisis Management
  • Ethics, Values and Legislation
  • Group Work Assessment and Planning
  • Group Work Evaluation
  • Group Work Intervention
  • Practice Supervision
  • Professional Consultation
  • Reflexive Practice
  • Research Data Collection and Management
  • Resilience and Self-care
  • Social Sector Policy Influence
  • Social Service Programme Development
  • Social Service Programme Evaluation
  • Social Service Programme Implementation
  • Stakeholder Management
  • Trends Evaluation and Application

• People-Oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Ability to be flexible/ creative in devising alternative solutions to issues
• Committed and can-do attitude
• Effective report writing skills
• Team Player

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.

• Location: Geylang Bahru
• Schedule: Follow a 5-6-5-6 pattern for working weeks (as per roster).
• Time: 8AM - 5PM
• Yearly renewable Contract

"Discover a meaningful career path in the compassionate and vital Funeral Industry, where every day brings an opportunity to make a profound difference in people's lives."

Responsibilities:

• Skilled in managing call center hotlines and initiating timely follow-up actions
• Efficient in coordinating funeral arrangements effectively
• Adaptable to conducting client meetings in-office, on-site, and virtually
• Facilitate the transfer of deceased individuals to funeral homes
• Collaborate closely with operations personnel and the Finance Team
• Perform any other ad-hoc tasks as required

Requirements:

• A minimum of 2 years of experience is required.
• Having a Class 3 driver's license would be beneficial.
• Experience in the relevant industry is advantageous.
• Candidates should be able to work shifts, including Public Holidays and overtime.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Teaching English, Maths or Sciences subjects (preferably someone who can teach 2 or more subjects) at the Primary or Secondary school level
• Lesson planning, delivery and marking of assignments
• Student care duties
• General administrative work

Requirements:

• A-level students waiting for University admission or Undergraduates are welcome to apply
• Excellent academic grade for Science, English or Maths
• Passionate about teaching and able to engage and motivate students
• Strong communication and interpersonal skills

Candidates must be able to work on weekends.

Location: We are located at United House (4 mins walk from Dhoby Ghaut MRT)

Our client, a European Market leader in the luxury Industry seeking for CUSTOMER EXPERIENCE MANAGER ( 5 positions)

Requirements:

• Minimum Diploma Holder
• At least 3 years of working experience preferably in the Automotive/ HighLuxury Retail / Hospitality and Airline industries.
• The ability to demonstrate exceptional enthusiasm being a brand advocate that createa positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners.
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales.
• The ability to achieve set KPIs and a proven achiever in the current workplace.
• Goals oriented and flexible to change
• Class 3 license is a MUST
• Proficient in MS office and ability to learn other systems for daily operations

Others:

• Located in Town /Raffles Place.
• Salary upto $12,000per month ($4,000 - Basic salary + Attractive incentive) + excellent employee benefits.

Should you be interested, kindly email me your updated resume with a recent photography attached to jobs@aapconsulting.com.sg and should you meet the above criteria, our consultant will contact you to share more details.

Job Description

• Overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager / Executive Chef immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

• Monday - Friday: 8.30AM - 6PM
• Working Location: Pioneer

Our client is a well-established Manufacturer of Hardware.

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicate relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to customer complaints and provide after-sales support
• Store and sort financial and non-financial data in electronic form and present reports
• Process orders accurately and on time
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress
• Identify shortcomings and propose improvements

Requirements:

• Experience as a sales coordinator or in administrative positions is a plus.
• Knowledge of general hardware products such as bolts, nuts, washers, etc. is an added advantage.
• Good computer skills (MS Office).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Teaching English or Maths or Sciences subjects at the Secondary school level
• Lesson planning, delivery and marking of assignments

Requirements:

• Fresh Graduates are welcome to apply
• Passionate about teaching and able to engage and motivate students
• Familiar with MOE Syllabus
• Strong communication and interpersonal skills

Candidates must be able to work on weekends.

Location: We are located at United House (4 mins walk from Dhoby Ghaut MRT)

Job Description

Provide training, installation, troubleshooting, repairs, testing and maintenance of field devices professionally, delivering service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

• Build / Assemble mechanical / electronic components according to requirements.
• Inspect machines and run diagnostic tests to uncover potential technical or functionality issues, and determine appropriate solutions.
• Perform repairs and/or maintenance on machinery, equipment and systems for maximum reliability.
• Provide consultation on correct maintenance and preventive measures to clients.
• Manage on site deployment / installation, testing, troubleshooting, maintenance and repairs.
• Provide service and customer support during site visits.
• Preparation of service reports and records.
• Work closely with team members in customer supp ort, field test, deployment and arrange the service/deployment schedule.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

(CENTRAL REGION)

Academic Head (Math and/or Science)

Reporting to: Business Owners

Position Summary

• To plan, lead, organise and oversee the teaching and classroom delivery to achieve desired learning outcomes, and organise corporate activities that contribute to the success of the organization and increase customer engagement.

• To set the framework for the centre’s curriculum and pedagogy, ensuring that it is in alignment with MOE guidelines, the centre’s values to create an enriching and effective learning experience for Learning Point students.

Roles and Responsibility

1. To monitor and ensure lessons are delivered according to expected standards and desired outcomes through

• regular class observations

• regular trainings or workshops conducted for teachers and associate teachers (Eg. Value-added marking workshops, classroom management, parents management etc)

2. To maintain close communications with parents through

• meet parents meetings

• workshops for parents

• other written correspondence, eg. newsletters

3. To conduct regular review sessions with staff team to appraise and feedback on work performance and approval of leave teachers

4. To provide leadership to lead curriculum innovation, curriculum planning, curriculum design and research

5. To stay current with curricular trends and changes in Singapore and to ensure changes in MOE guidelines are integrated promptly into the centre’s curriculum

6. To plan, research and create innovative programme/materials that are in alignment with MOE guidelines and create an enriching experience for the centre’s students

7. Collaborate with the marketing manager to provide contents to develop marketing materials to promote a strong and unique branding of the centre’s programme

8. To actively scan the internal and external environments to identify potential problems and opportunities which can be addressed or capitalised to maximise the students’ learning experiences

9. To shape a culture of high competence, commitment and connectivity

10. Any other duties may be assigned from time to time

Job Requirements

- Minimum 3 years managing a team of teachers

- Minimum 5 years teaching

- Able to work 4 weekdays and 1 weekend (Tuesday – Saturday)

- Able to work on selected weekday nights (2 weekdays 10am – 7pm, 2 weeknights 12.30pm – 9.30pm)

- Able to travel

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• Min 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151