Total 45,729 Customer Service job vacancies

Working Location: Tanjong Pagar

Key Responsibilities:

・Greet and welcome guests with a warm and friendly demeanor.

・Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.

・Take orders accurately and communicate effectively with the kitchen staff.

・Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.

・Maintain cleanliness and organization of the dining area, including setting and clearing tables.

・Handle guest inquiries and resolve any issues with professionalism and poise.

・Assist in inventory management and restocking of dining room supplies.

・Collaborate with the kitchen and management team to ensure a seamless dining experience.

・Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Requirements:

-Minimum 1 year of experience in a fine dining establishment

-Basic knife skills

-Knowledge of basic cookery methods

Remuneration:

- Basic salary: $2800-$3000 (Depending on experience)

- Working hours: Monday to Friday: 10am-3pm | 5pm-10.30pm

: Saturday: 2.30pm-10.30pm

: (If not busy can go back earlier)

-Off on Sunday and PH (PH sometimes might open but will have another day of restaurant closure)

-5 days’ work week (Sunday off, Saturday 1/2 day + another 1/2 day in the week)

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Job Description:

Being part of Airbus Asia Training Centre (AATC) Customer Experience team, this customer-facing role encompasses a wide variety of day-to-day tasks with the objective to deliver an excellent customer experience to the pilots performing their flight crew training.

Front Desk operations: 

• Provide welcome and check out on the first and last day of training of the pilots

• First line assistance and support to any customers / visitors entering the premises

• Facilitate effectively pilots’ requests by liaising promptly with other departments (Flight Training Operations, Sales, Training, Quality, Maintenance)

• Deliver day-to-day operations: basic procurement, first day preparation, administrative tasks, etc

• Contribute actively in continuous improvement of customer experience and launch of new initiative and projects

• Maintain high standards of Customer Experience at any point of time

• Organize in autonomy visits of the training centre for various audiences (customers, students, external guests)

Boutique operations:

• Perform opening and closing of the Airbus Asia Training Centre Boutique shop

• Provide assistance for products sales while delivering high range experience to customers

• Support regular stock inventory and orders management following processes in place.

• Organize promotional events to increase boutique sales

• Take initiative on renew boutique products and mode of sales

• Work with marketing department for new boutique campaign

Communications and events:

• Support company events in coordination with Airbus communications and marketing teams.

• Support organisation and execution of special visits (government, VIP, etc)

• Organise and execute any relevant internal and external events.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

In this role, you will:

1. Develop large-scale software systems that powers TikTok app.

2. Improve system design and architecture to ensure high stability, performance and reliability of the product.

3. Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.

4. Research, design, and develop computer and network software or specialised utility programs.

5. Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

6. Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

2. Coding experience with a general purpose programming language (ie. Java, C/C++, Go, Python).

3. Demonstrated knowledge of Redis/MySQL/Elasticsearch/Druid/Spark Streaming.

4. Experience working on distributed cloud services.

5. Understanding of algorithms, data structures, and their time and space performance.

Preferred Qualifications:

1. Good understanding of large scale backend service design.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

• Create and update Engine Overhaul and Repair technical instructions in SAP in accordance with OEM approved data.
• Liaise with various departments and customers on work documentation and records accuracy and effectiveness
• Prepare engine induction documentation and update engine records in SAP system
• Prepare engine release documentation
• Create and maintain the Generic Engine Structure and Material Master in SAP system.
• Develop, document, or maintain standards, best practices, or system usage procedures.
• Consult with end users regarding problems in accessing electronic content.
• Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
• Prepare support documentation and training materials for end users of document management systems.
• Maintain all mandatory records and other documentation as may be required by regulatory authorities or the customers.

Requirements

• Diploma or Degree in Engineering/Knowledge/information Management System
• Highly analytical and able to explain complex information in a clear and concise manner.
• Meticulous team player with good communication skills.
• Basic knowledge of component repair processes (eg. Welding, Machining, Thermal Spray, Paint, NDT, Cleaning) will be advantageous
• Basic knowledge of high bypass gas turbine engines and the engine assembly process will be advantageous
• Experience in an engine or component overhaul shop is valued.
• Knowledge in Microsoft Office 365 and SharePoint is an advantage
• Knowledge of SAP is an advantage

The applicant will be working at a Specialist Clinic in Town.

Office Hours: Mon to Fro 0830 to 1730; Sat 0830 - 1230

Duties:

Reception duties

Dispensing Medicine

Assisting Doctor

Able to converse in Chinese and Dialect

Friendly and Pleasent Disposition

Have experience in Outpatient Clinic or other Healthcare Settings

Only Singaporeans & Permanent Residents

Interested applicant please send CV and contact details through this channel.

Job Descriptions:

• Assist the Senior Business Partner with the execution of the Sustainability Apex Programme (SAP) to grow the pool of sustainability professionals and firms
• Plan and execute various activities under the programme, including workshops, overseas business trips and networking events
• Assist in marketing the various activities and driving up the take-up rate of the activities
• Liaise with external parties such as trainers, speakers and programme participants to execute the various SAP activities
• Attend to programme queries and activity follow-ups
• Conduct and collate post-activity surveys
• Track and prepare activity progress reports
• Assist in related initiatives and events of the department

Job Requirements:

• Minimum 2 years working experience
• Knowledge of the accounting industry is a plus
• Experience in vendor management and marketing is a plus

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Admin and Sales Coordinator | LCCI | Partial Accounting support | import & Export | AMK

Working location: Ang Mo Kio Ind Pk
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary range: from $2,300 - $3,000 + AWS + Bonus

Responsibilities

• ꞏ Attend to customers enquiries and prepare quotation for customers.
• ꞏ Monitoring of orders, prepare Delivery order, invoice and liaised with forwarder for export shipment.
• ꞏ Account related duties: AR, AP and order Entries partial set of account

Experience & Qualification

• * Min 2 years working experience in preferably with Trading and import and export sales.
• * LCCI or Diploma in any Business Admin related discipline
• * Proficient in Microsoft Office applications and Act! Software

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

To facilitate email queries from policyholders, distribution representatives, and business partners regarding our products and services, thereby contributing to an overall positive customer experience.

Job Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution;
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Job Requirements

• ‘A’ Levels and equivalent.
• Meticulous and accurate;
• Produces good quality of work and always meet objectives set; and
• Proficient in customer servicing and possesses strong drive for service excellence.
• High level of integrity, team player, take accountability of own work and good attitude.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

Student Care Teacher | Math & Science subjects | Upper Primary | Farrer Park / Woodleigh

Basic Salary: $3000-$3500
Working Hours: 44hrs/week
Working Location: Farrer Park

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct franchise unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements

• Diploma or higher in Math or Science.
• Minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (Preferably Both Math & Science)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

9850 3820 | [email protected]

Senior Recruitment Consultant

Job Description & Requirements

Responsibilities:

1. Front Desk Management:Greet and welcome visitors in a professional and courteous manner.
Answer and direct incoming calls promptly and efficiently.
Handle inquiries and provide accurate information about the organization's products, services, and facilities.

2. Customer Service:Assist clients and guests with their needs, ensuring a high level of customer satisfaction.
Manage check-ins and check-outs for overnight guests or late arrivals.

3. Administrative Support:Perform basic clerical tasks such as data entry, filing, and document organization.
Assist with mail and package distribution.

4. Security and Safety:Monitor and maintain security by following safety protocols.
Collaborate with security personnel to ensure a safe environment.

5. Problem Resolution:Address and resolve customer concerns or issues promptly and effectively.
Escalate issues to appropriate personnel when necessary.

6. Night Shift Duties:Work during night hours, including weekends and public holidays, to ensure continuous coverage.
Conduct routine checks of premises to ensure security and safety standards are met.

Qualifications:

· Proven experience as a receptionist or in a similar customer service role.

· Excellent communication and interpersonal skills.

· Ability to handle multiple tasks and prioritize responsibilities.

· Strong organizational and time-management skills.

· Proficiency in basic computer applications and office equipment.

· Must be able to converse well in both english and chinese

· Must be able to manage sales target

· must give customer a good customer experience

· Availability to work on weekends, public holidays, and night shifts.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

This role offers a unique opportunity to blend traditional executive support with a strategic planning focus, contributing to the organisation's long-term goals and decision-making process. You will play a key role in supporting strategic initiatives and decision-making processes within the organization. You will be responsible for conducting research, analyzing data, and providing valuable insights to the Senior Leadership team to facilitate strategic planning and business growth.

RESPONSIBILITIES

Executive & Administrative Support:

• Executive Assistant support to Senior Management, including calendar management, meeting coordination, travel arrangements, expense claims etc…
• Manage sensitive and confidential information with discretion
• Organize, plan and coordinate cross-divisional events and meetings
• Collaborate with key stakeholders across divisions to ensure alignment with strategic objectives
• Provide cross-divisional administrative support relating to General Administration, Organizational Changes and Business Continuity

Strategic Planning Support:

• Support the Senior Leadership team in the organization’s strategic planning, transformation and change management initiatives
• Conduct research to identify trends, opportunities and risks that impact the organization’s strategic goals
• Analyse relevant data sets to extract meaningful insights to support strategic initiatives and decision-making processes
• Stay updated on industry trends, market dynamics, and emerging technologies that may impact the organization's strategic direction
• Prepare and present reports and recommendations to senior management and key stakeholders
• Support in driving cross-divisional staff engagement initiatives, to cultivate a strong culture of camaraderie

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Management or related field
• Min. 3 years of working experience as an Executive Assistant to Senior Management and/or in a Strategic Planning Support role
• Strong analytical and research skills, with the ability to synthesize complex information
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Proficient in MS Office Suite and Data Analysis tools

ATTRIBUTES

• Strategic thinker with a strong business mindset
• Discretion and ability to handle confidential information
• Exceptional organizational and multi-tasking abilities
• Adaptable in a fast-paced and dynamic environment
• Positive learning attitude, a strong team player.
• Self-driven & results oriented. Thrives under pressure.

Infant Care Teacher

• Salary Range :$1800- $3300
• Working Days: TBD during interview
• Working Location: Sengkang / Pasir Ris

Job Duties:

• Support the learning and development of infants and toddlers through interactive and stimulating experiences.
• Create a special bond with these little ones as you partner their families and witness their development.
• Partner with parents to foster the holistic development of infants and toddlers

Job Requirements:

• ACEY/HCIC
• Must be EY1 or EY2
• Preferably with 1-2 years of relevant work experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Deep experience as a DevOps or DevSecOps practitioner in a critical Production environment

• Deep technical experience in server-side Unix/Linux/PowerShell scripting

• Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset

• Prior experience is customizing JIRA and Setting up confluence spaces.

• Passionate about cloud infrastructure, CI/CD pipelines and automation

• Ability to easily pick up new technologies: you are keen to learn and to expand your knowledge

• Customer centricity: you always go above and beyond to deliver a first-class service to your users

• Highly proficient with Linux Systems Administration and network fundamentals (IPv4, TCP, UDP, DNS, HTTP, TLS, routing, load-balancing)

• Proficient with AWS VPC, EC2, IAM, S3, EKS, EFS

• Proficient with ELK, Grafana and Ansible

• Proficient with Terraform, Docker/containers and Kubernetes

WELL KNOWN F & B ESTABLISHMENTS (RESTAURANTS) HIRING MUTIPLE VACANCIES:

SERVICE CREW

REQUIREMENTS:

- CUSTOMER SERVICE ORIENTED

- GOOD COMMUNICATION SKILLS

- WILLING TO WORK IN A F & B ENVIRONMENT

- WILLING TO ACCEPT F & B ROTATING SHIFTS

- KEEN INTEREST IN LEARNING ABOUT F & B

IF SUCCESSFUL, CANDIDATES WILL BE REWARDED WITH A GOOD CAREER PROSPECTS IN THE F & B INDUSTRY.

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Service Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15A M-5:30 PM)
• Salary Package: Up to $2650 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem-solving and coordinating jobs between field service and workshop repairs.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering)
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical is an advantage
• Understanding engineering drawing and schematic layout is essential
• Possess Class 3 driving license is advantageous
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided