Total 45,729 Customer Service job vacancies

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts

The primary role of the Service, Crew is to provide support to the Restaurant Supervisor or Manager and any other persons or companies assigned, in a professional and timely manner.

This individual possesses communication, service-oriented, friendly, approachable, people management skill and good team player.

Job Highlights

• 14 Days of Annual Leave

• Meal Allowance ($)

• uniform provided

• Working Location: Ngee Ann City or Tras Street

• 5-Day Work Week

Key Responsibilities:

• Meet and greet customers

• Advise customers on menu and beverage choice

• Enhance customer dining services, such as adding tea, serving dishes and changing plates

• Any other duties as assigned by the Manager or Supervisor. Requirements:

• Previous work experience in F&B is an advantage.

• Good working attitude and an outgoing individual with a passion for customer service

Requirements:

• Minimum 2 years relevant experience
• Passionate in culinary and desserts
• Team-player
• Innovative and creative
• Ability to work in a fast-paced environment

We are seeking a full time veterinary receptionist to join our team of 14. We are a busy small animal veterinary clinic known for our exceptional customer service.

Requirements

A deep love for animals and people.

Ability to provide outstanding customer service to a diverse clientele.

Ability to work in a fast paced, dynamic environment.

Willingness to learn, improvise, think on your feet and problem solve.

Excellent spoken and written English, with the ability to handle Mandarin speaking clients a bonus

Good organizational skills

Team player, ability to work closely intra and inter departments.

Ability to multitask.

Computer literate.

Previous experience in customer service or client facing positions preferred.

Training will be provided, there will eventually be a need to spell and understand commonly used terminology in veterinary medicine, as well as triage appointments.

5 day or 44h work week with Sundays and Public Holidays off. Ability to work Saturdays and 2 week day evenings.

Responsibilities

You will be the face, and the first point of contact of our veterinary care team, setting the tone for the client's overall experience, as well as ensuring clients and their pets receive the exceptional service that we are proud of.

As part of our team, you will handle initial telephone calls, queries or emails from clients, arrange appointments, welcome them to the clinic, ensure they are seen quickly and efficiently, and manage waiting times on very busy days.

You will also manage the completion of client paperwork, take payments, maintain records and perform other administration and cleaning tasks to ensure the smooth running of the clinic.

Last, you should possess the diplomatic skills needed to diffuse negative client situations and foster client bonding.

Interested applicants should respond, or email a copy of their resume alongside a cover letter to Chong Woon Yong at [email protected]

Only shortlisted candidates will be notified.

Contract duration: 6 / 12 / 18 months contract

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overall Purpose

We are looking for passionate individuals committed to the cause of enabling socially disadvantage low income families and communities realise their aspirations of getting out of the poverty cycle.

Responsibilities:

• Work collaboratively with community partners and government agencies to enable a safe and caring environment for children and adults we serve in the community;
• Provide casework intervention, counselling and information to families, and supervision to the social work team;
• Manage all social work functions, outreach and community engagement programmes targeted at the community.

Requirements:

• Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Knowledge and experience with social work interventions, social policies and community engagement;
• Degree or Post Graduate Diploma in Social Work or related disciplines from recognised universities;
• Accredited Social Worker
• Minimum 5 years of relevant social work experience with at least 2 years of supervisory experience;
• Demonstrated supervisory abilities;
• Strong writing, communication, and interpersonal skills.

Interested candidates are invited to send in their detailed CV with expected salary.

We regret that only shortlisted candidates will be notified.

Descriptions:

• Ensure daily operations run smoothly
• Undertake day to day restaurant operational tasks which include cashiering & the taking of food & beverages orders
• Greet and welcome restaurant diner in a warm and friendly manner
• Create high standards of customer experience, be attentive towards the customers and their queries
• Ensure prompt serving/clearing of plates & utensils
• Maintain high standards of cleanliness within the restaurant
• Any other duties by the in line Reporting Manager

Requirements:

• Passion for service in F&B industry
• Excellent Customer Services attitude
• Willing to go extra miles at work
• Training Provided
• 5 days work week, willing to work on weekends and public holidays
• Work location @ Changi Airport Terminals
• Able to commence immediately or within short notice is highly advantageous.

Benefits:

• Opportunity to work with Global Brand
• 20% Discounts at all SSP F&B outlets at airport
• 1 Meal after 6 consecutive hours of work
• Medical Coverage
• Annual leaves
• 1-month variable bonus paid at the end of year in Dec
• Transport facility in night shifts

EA License No: 18C9146

EA Personnel No: R22106527

• Basic Up to $3800 (depends on experience)
• Mon – Fri / 7.30am to 5pm
• Office: Jurong Gul Circle (company bus at Boon Lay, Choa Chu Kang MRT)
• Well-established marine service provider

Responsibilities:

• Response to client’s request and enquiries
• Process quotations, service contracts, invoices
• Liaise with suppliers on parts procurement

Requirements:

• With 2-3 years of sales support experience
• Experience in marine industry is advantageous
• Diploma in any field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | R22105757

Job Description & Requirements

• Adhere to schedule of delivery orders
• Coordinate with salesperson on customer’s order before delivery
• Proper loading / unloading of catering equipment into delivery vehicle
• Delivery and collection to island wide catering places
• Inventory control for catering equipment used for upon collection of order
• Maintaining cleanliness and provide basic service for assigned delivery vehicle
• Understanding with and complying with the mandatory hygiene standards and requirements
• Perform any other duties assigned by Operation Manager

Requirements:

• At least 1 year(s) of working experience in the related field
• Excellent customer service and able to interact well with clients
• Ability to work independently and in a team
• Physically fit and able to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays
• Must possess class 3 driving license with clean records and good driving skills

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Working Hours: 44hrs/week ; 5 days per week including weekends & PH

Location: Suntec City

Salary: Up to $2800/month

Duties:

• Manage the guest reservation system
• Set table according to type of event and service standards
• Maintain cleanliness of work areas throughout the day
• Welcome and acknowledge all guests according to company standards
• Develop and maintain positive working relations with the team
• Take food and beverage orders from guests, enter orders in Point-of-Sale System (POS) which relays orders to the kitchen
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform cashiering duties
• Any ad hoc duties as request by Manager

Requirements

• Preferably with 2 - 5 years of F & B experience
• Good communication skills and a Team player
• Good interpersonal and guest service skills

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for complying with company Environmental Health and Safety policies and procedures and ensure the safety of the field employees and users.

Responsibilties

• To help assist with this, you will be required to perform audits and equipment surveys to validate quality and adherence to customer expectations.
• You are responsible for ensuring that your operations meets targets relevant financial and operational key performance targets.
• Manage a pool of technician to run day to day call back and maintenance operation of the assigned portfolio
• Responsible for driving team and individual KPIs as set by the business for both operation and financial impacts.
• You will need to maintain and promote effective team orientated and collaborative working relationships internally and externally.
• You will be responsible for facilitating training or coaching of your mechanics
• Planning, scheduling, and Execution of routine servicing of units under your portfolio. Ensure the performance and availability of the units are as per the required standard
• Address any customer concerns in a timely manner, including communication to the customer and drive closure of the issue
• Plan and execute repair works to up keep the performance of the equipment to meet customer deliverables
• Encourage a customer centric and engaged team culture
• Support the Sales team with repair or upgrade proposal by conducting site visits and providing site information
• You will be required to create a team environment between yourself, field mechanics, and Sales
• You are responsible for ensuring all Company Vehicles, Tools, Equipment and materials are correctly maintained in a safe working order and that proper safeguards against damage or theft are maintained.

What Will You Do

• To provide support and assist the customer service team on Insurance related queries
• To verify documents and processing of claims
• To collate, verify and process any refunds
• To provide support in preparing monthly sales / reconciliation reports
• To brief development requirements and conduct UAT with IT
• Any other ad hoc duties as assigned

What Do You Need

• At least a Diploma in related field
• Must have certifications for

1. Basic Insurance Concepts and Principles (BCP)
2. Personal General Insurance (PGI)
3. Commercial General Insurance (ComGI)

• Must have min 2 years of working experience in related field
• Meticulous, organized and motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communication skills and customer oriented.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

RESPONSIBILITIES

• You will lead the care concierge team in NTUC Health. You will lead the team towards customer service excellence by setting standards, designing and implementing training programmes, and doing quality audits. You will be a role model in demonstrating empathy to seniors and their family members who contact NTUC Health, in understanding their circumstances, and in recommending appropriate services to meet their needs.

  Responsibilities:

  • Lead the care concierge team in understanding and evaluating needs of customers, promoting the value of NTUC Health services, and facilitating enrolment to these services
  • Work closely with various business units in NTUC Health to be equipped with comprehensive and updated knowledge of all NTUC Health services
  • Attend to customers' enquiries and feedback from all channels and address any service feedback
  • Track and monitor service standards of the care concierge team
  • Attend partnership meetings and develop cross-referral processes with partners
  • Support the development and training of a new enquiry-management AI tool
  • Organise and participate in roadshows to promote NTUC Health services
  • Stay up to date with industry and organisational developments

  We warmly invite you to join us if you are:

  • Patient and enjoy helping seniors and families
  • Tech savvy and able to learn and use various IT systems
  • Experienced in managing a team
  • Passionate about customer service
  • Proactive in suggesting process improvements
  • Strong in written and verbal communication skills
  • Meticulous, with a sense of urgency services

• Degree holder in any discipline

• Prior experience in customer service, hospitality or community care preferred
• Ability to speak a second language and dialects will be advantageous

• Salary: $3000 - $4000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Suntec
• 14 AL + AWS + VB + Yearly Increment + $600 medical & dental allowances

Job Responsibilities:

• Prepare & follow Quotation and Proposals.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 1 - 2 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• No need to hunt for new customers.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

Temporary Executive / Senior Executive (Crisis Response / Support), Up $4.2K

Duration: 1 Year Contract

Work Location: Mainly Choa Chu Kang Area / Occasionally Novena Area

Work Hours: 8.30am to 6pm (Mon to Thurs); 8.30am to 5.30pm (Fri)

Responsibilities:

Crisis Response Team Capabilities Development

• Organize exercises for crisis response team readiness.
• Manage administrative data for team members.
• Propose initiatives based on officer feedback.
• Develop and distribute effective resources.
• Source equipment for crisis response.
• Coordinate team events and engagements.
• Lead projects with vendors and stakeholders.
• Conduct training and briefings for various groups.
• Handle administrative tasks for event planning.
• Present project progress and findings.
• Ensure security of sensitive data.
• Oversee research vendor deliverables.

ACCOP Conference

• Support procurements for conference services:
• Conduct market research and obtain approvals.
• Initiate procurement process and draft documents.
• Assist in bid evaluation.
• Coordinate with contracted vendors:
• Manage pre- and post-procurement activities.
• Ensure fulfilment of contracted services.
• Manage logistical and operational needs:
• Prepare logistics for the conference.
• Secure logistics services as needed.
• Handle administrative tasks:
• Knowledge management of approvals and contracts related to the conference.
• Maintaining records of key correspondences with conference vendors.
• Track budgeted cash flow for the conference.

Requirements:

• Good degree in project management / creative design/ psychology or relevant disciplines
• Knowledge and skills in creative design, training, exercise design and execution, and project management would be a strong advantage
• Strong task and time management skills
• Able to develop training materials catering to a specific audience
• Fresh graduates are welcome to apply as well

What you'll get to do:

• Management and processing of international customer orders, inquiries, feedback.
• Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer oriented manner.
• Coordinate with and provide support to customers and respective departments.
• Ability to communicate effectively, resolve conflicts and handle customer complaints
• Ability to perform operational duties and team project responsibilities
• Assist in social media outreach and marketing activities
• Miscellaneous operational and administrative duties

Requirements:

• Preferably with at least 1 year relevant experience
• Excellent customer service skills, spoken, written ability
• Possess good analytical abilities with interpersonal skills.

Job information:

• Office hours: 9 - 6pm
• Location: Next to Tai Seng Mrt
• Collaborative work culture

Successful applicants will be notified for interview.

Working hours : Monday – Friday, 8.00am to 5.30pm

Location: Tuas, travel Islandwide

Salary range : $1800 - $2500 + $100 Per Week (If on standby)

Key Responsibilities:

• To perform installation, servicing and maintenance works for German manufactured automated storage system.
• Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
• To ensure timely completion of installation and commissioning tasks.
• To standby 24 hours on duty roster (will provide additional standby allowance & OT)
• To provision engineering services.
• Any ad hoc duties assigned by Superior

Qualifications:

• Candidate must possess at least Professional Certificate/Nitec /Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279