Total 45,848 Customer Service job vacancies

Responsibilities:

• To handle and manage front desk duties
• To attend and provide excellent customer service to all Club members and Guests
• To attend phone call enquiries, bookings, etc
• To perform club tours
• To perform any other duties assigned by the Supervisor

Requirements:

• Minimum ‘O' level and experience hospitality industry is preferred
• Good communication and interpersonal skills
• Proficiency in English and knowledge of other languages would be an added advantage
• Proficiency in MS Office
• Experienced in handling credit card payments, administrative duties, etc
• Team player with a pleasant disposition and service oriented
• Able to commit 6 days work week and shift duties

Contract duration: 18 months

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Responsibilities:

• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• Marketing Engagement
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

- Permanent

- Up to $5000 + AWS + VB

- Mon to Fri: 8am - 5.30pm

- Yishun

Responsibilities:

• Setting up manufacturing processes, quality control measures, improvement exploration including design of jigs and looking into design for assembly.
• Designing the manufacturing process and incorporating design for assembly (DFA) principles to simplify assembly processes by reducing components or assembly operations required (after defining the manufacturing concept)
• Optimise overall product manufacturing cost
• Setting up the manufacturing processes and quality control, create work instructions, testing and/or checklists for inspection for critical to quality measurements.
• Define test or measurement parameters and provide requirements to tester design team to develop the testers.
• Explore designing jigs for ease of assembly and critical alignments.
• To be involved in prototype build and support activities of pre-series build
• Provide timely feedback via TFS tickets and bringing the discussion to PAG meetings for improvement and resolution.
• Work closely with stakeholders such as Project manager, Supplier Quality, Quality management, Production and Service. Review and approve all initiated ECR, and improvement recommendations if necessary.
• Ensure the successful implementation of ECRs.
• Supports project and prepares at critical milestones for readiness check, Q-checks, and evaluation of product/safety risk assessment ensuring on time release of products to market.
• Set-up SCM acceptance and delivery criteria ensuring product test and assembly is meeting required specifications.
• To be the project lead for knowledge transfer between sites
• Ensuring successful set-up of manufacturing site with scope of tester readiness, technical knowledge, production layout set-up and build capability.
• Will be the internal auditor ISO45001 with responsibilities of preparing and representing the team in external audits for recertification.

Duration:

• Permanent

Location:

• Yishun

Working Hours:

• Mon to Fri: 8am - 5.30pm

Salary:

• Up to $5000 + AWS + VB

Requirements:

• Diploma/Bachelor in Engineering (relevant field)
• Diploma with Min 5-7 or Degree with 3-5 years years working experience in Manufacturing or automation environment
• Experience in Design for Manufacturing and Assembly (DMFA)
• Knowledge in Process Engineering, Data Analysis (RCA, 5Why.4D), CAD and Electrical Design
• Alternative tools exploration such as smart tools and fixtures which support better ergonomics will also be considered.
• Ability to interface with the different department and stakeholders
• Critical thinking and analytical skills
• Strong quality mindset
• Independent and self-motivated
• Creative and able to think out of the box

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

The Job:

· Carry out preventive maintenance for all equipment used

· Responsible for the servicing of failing equipment and buggies

· Inspect, diagnose and repair mechanical defects in diesel-powered equipment, electric-powered buggies, trucks and other mechanical machineries that are used in daily maintenance works

· Maintain records for equipment maintenance

· Maintain workshop area by enforcing safety measures

Requirements:

· Minimum NITEC in Mechanical Engineering or equivalent with 1-2 years of relevant experience

· Must be prepared to work long hours during weekends and public holidays when required (Overtime pay given where applicable)

· Outgoing, tactful and possesses problem solving skills

Additional Information:

• 5-day work week
• Working hours: 5:30am to 3:30pm (Mon) / 5:30am to 2:30pm (Tue, Thu & Fri) / 5:30am to 9:45am (Wed & Sat only)
• Staff transport provided at Tanah Merah MRT station (selected timings)
• Monthly laundry allowance provided

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret to inform that only shortlisted candidates will be notified.

Key Responsibilities:

Cloud Infrastructure Management: Develop and manage key components of the cloud infrastructure, ensuring optimal performance, security, and scalability.

Service Availability and Reliability: Continuously monitor and enhance the availability, reliability, and performance of cloud environments and services.

DevSecOps Integration: Collaborate with DevSecOps teams to integrate security best practices in the cloud infrastructure, ensuring compliance with security standards.

Cloud Configuration: Configure cloud environments (SaaS, PaaS, IaaS) to meet the organization's evolving needs, ensuring that the infrastructure aligns with business requirements.

Automation: Implement automation scripts and tools to streamline cloud management and reduce manual processes.

Incident Management: Respond to and resolve issues related to cloud performance, security, and availability.

Capacity Planning: Perform capacity planning to ensure sufficient cloud resources are available to meet current and future demand.

Documentation: Maintain comprehensive documentation of cloud configurations, processes, and procedures.

Collaboration: Work closely with cross-functional teams including development, operations, and security to drive cloud innovation and efficiency.

Job Description:

• Maintain the general cleanliness of school environment and upkeep of school facilities.
• Provide support for routine operational tasks including day-to-day opening/closing of school.
• Carry out logistical support for routine and ad hoc school events and activities, including transporting and arranging furniture and equipment.
• Assist in the school’s safety, security and crisis preparedness activities, ag. arming and disarming of school alarm system, reporting faults in school premise in a timely manner.
• Any other duties assigned.

Qualifications:

• At least diploma or equivalent
• At least 2 or more years similar experience

Location: Multiple Locations

Work timing: Mondays to Fridays: 7:30am to 4:30pm

Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

Responsibilities:

• Greet and seat customers
• Present menu and answer questions
• Set up tables
• Inform about daily specials
• Recommend menu items
• Take and serve orders
• Check IDs for alcohol
• Ensure cleanliness
• Provide excellent customer service

Requirements:

• Experience as a Waiter/Waitress
• Familiar with POS systems
• Basic math skills
• Great communication and multitasking
• Team player

Additional Information:

• Annual Leave: 14 days
• Working Days: Tues - Sat
• Public Holiday Off
• Location: River Valley

We regret to inform that only shortlisted candidates would be notified.

Dominic Puah | R1877514

EA License No.: 11C4791

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration

Job Description

The selected candidate shall:

• Assist in administrative / documentation work.
• Assist in auditing, scheduling of trainers or uploading of examinations results through online portal.
• Any other related administrative work as assigned by superior.

Job Requirements

• At least GCE 'N' Levels & above
• MS Office Knowlege.
• Purchasing experience is an added advantage.
• Proficient in MS office knowledge.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• To provide administrative support to the Operations team to ensure that the department is maintained in an effective, updated and accurate manner.
• Arrears Management (follow up on outstanding arrears and follow up with tenants including coordinating with external lawyer on LOD & NOR etc.
• To carry out sourcing and purchasing duties
• To prepare invoices, data key-in and submission of regularly scheduled reports
• To coordinate paper work relating to meter reading, carpark system, M&E services and other operational processes
• To assist in the documentation for handling of renovation works and reinstatement cases
• To assist in the dealings and correspondences with tenants
• To perform general administrative and clerical duties

Duration:

• 2 years contract

Working Hours:

• 8.30am to 6pm, Monday to Friday

Location:

• Jurong East

Salary:

• Up to $4000

Requirements:

• Diploma in Business Studies or equivalent
• Good communications and interpersonal skills
• Good command of spoken and written Language
• Knowledge of Microsoft Office application is required
• Systematic, organized and meticulous

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Responsibilities:

• Deliver lunches
• Send clients to destinated location and fetch them back

Period:

• 6 months contract

Location:

• Woodlands

Working Hours:

• 3 to 4 days/week within Monday to Friday
• 8.30am to 6pm

Salary:

• up to $2500 (based on 5 days work week salary for a month)

Job Requirements:

• Class 3 vehicle

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Highlights

• AWS + Variable Bonus
• Birthday allowance
• 5 days work week, Mondays to Fridays
• East, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

1 year contract

One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3500

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.
• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.
• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.
• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.
• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.
• Perform additional tasks as required.

Requirement

• Min. Diploma
• Min. 2years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities

Service Delivery Operations Lead

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

• Oversee the day-to-day operations of the service delivery team.

• Ensure timely delivery of services and maintain high levels of customer satisfaction.

• Manage the team's performance and provide guidance and support as needed.

• Collaborate with other teams to ensure seamless integration of service delivery solutions

Application Lead

• The System Application Lead is responsible for overseeing the design, implementation, and support of critical business applications.

• This role ensures the seamless operation of enterprise systems, manages a team of application specialists, and collaborates closely with business units and IT teams to ensure that system applications align with business goals.

Requirements

Service Delivery Operations Lead

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Applications Lead

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Strong background in software development, system integration, and leadership.

• Strong proficiency in system application design and implementation

Licence no: 12C6060

To support the National implementation of a standardised care assessment system and provide essential administrative assistance to ensure smooth operations.

Key Responsibilities

• Troubleshoot and resolve business IT related issues
• Assist in functional testing of IT system
• Create and maintain guides and documentation for IT processes
• Assist in implementation of interRAI as the national standardised care assessment tool in Singapore
• Collaborate with internal stakeholders and service providers to understand their needs/business requirements and actualise the care assessment framework
• Track progress and ensure compliance to timelines in project development and implementation
• Assist in establishing data governance policies, standards and processes in compliance to policies
• Assist with special projects and new initiatives
• Perform secretariat duties for relevant care assessment committees and workgroups
• Other ad hoc duties as required to support the care assessment team’s work

Job Requirements

• Recognised degree in any discipline with 2 years of work experience ​​​​​​
• Experience in health and/social care will be a plus
• Experience in implementing new programmes and change management will be a plus
• Excellent verbal and written communication skills
• Good interpersonal skills
• Ability to multitask or prioritize task effectively
• Proactive self-starter
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) and other office software)

• Salary: $3500 - $5000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Changi North
• Permanent Role + 15 AL + VB + Yearly Increment

Job Responsibilities:

• Prepare & follow Quotation and Proposals for Sea Freight and Air Freight.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 3 - 5 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• Knowledge in Cargowise and Salesforce software will be an advantage.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• To conduct training and onsite support to the community care provider on the use of standardized care assessment for care planning and other purpose as per direction from Ministry of Health (MOH)
• Conduct training on the use of the appropriate InterRAI assessment tool
• Establish a working partnership with health care professionals across the care continuum to ensure that training is relevant and efficient
• Provide care assessment expertise to AIC for advisory, training and audit purposes, and be involved in the appeal process when appropriate.Effectively plan training needs for the interRAI care assessments suites for both internal and external partners
• Ensure care assessors are competent with care assessment and pre- determined the various methodology to ensure that care assessors are competent.​​​​​​
• Develop training and competency framework and review as needed
• Provide onsite support to the community care service providers during the implementation of the national care assessment. This involves helping the agencies onsite to conduct assessment and training, building capabilities and peer support the implementation process covering few sites at any time
• Provide support for onsite pilot studies in the conceptualization of programs in determining the appropriate care assessment tool for the sector
• Support the audit and accreditation framework and strategies to ensure quality assurance of assessments
• Contribute to the development of quality indicators working with other divisions in AIC and the community care sector
• Development of e learning system as enablers essential to the development of care assessment training platforms

Job Requirements

• Recognised Professional Degree or licensed in Nursing/Physiotherapy/Social work
• Minimum 5 years of work experience in related field
• Knowledge of healthcare sector
• Understand the various care assessment tools including interRAI
• Proficiency in service development and project management
• Ability to use local languages and dialects is an advantage
• Computer literacy with proficiency in MS Office applications

Position Summary:

The AV Service Engineering and Operations Coordinator is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

About the Role

As part of our service team, you play an important role in ensuring that our customer's systems are in tip top shape. You'd be in charge of installation, upgrades, troubleshooting, maintenance & training.

There will be opportunities to enhance your competencies through our training programs as well as increase your exposure to different work settings and cultures.

Job Description

• Perform preventive & corrective maintenance, installations, training, upgrades & troubleshooting of various systems
• Provide technical support to our team of engineers & other departments when required
• Ensure compliance with health, safety, and environmental regulations at customer site
• Perform site reviews, surveys and inventory checks to ensure equipment and systems are in working order
• Carry out any ad-hoc project, assignment, maintenance or repair work assigned
• Ensure complete documentation of procedures and maintenance works

Requirements

• Minimum Nitec in Electrical/Engineering
• Good observation and analytical skills
• Ability to interpret technical drawings and diagrams
• Familiarity in troubleshooting techniques
• Proficient in written and spoken English
• Class 2B/3 driving license and have own transport is a plus
• Able to work rotating shift if required
• Able to do standby duty and OT on short notice
• Knowledge of computer & networking would be a plus
• Working knowledge of banking & ATM related software and hardware systems would be an added advantage

NOTE:

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

Our Data Protection Notice for Job Applicants is attached here:
https://www.secur.sg/dataprivacy/data-protection-notice


IMPORTANT:

We DON'T collect any of the following:

1. NRIC/FIN or any national identifiers.

2. Photo

3. Date of birth

4. Age

5. Spouse/Family information

Please DON'T include these in your CV/Resume and we reserve the right to reject any application that contains the above.

Job Summary

• Provide perioperative nursing care
• Assist surgeon during operation
• Monitor and assess patient during surgical procedures
• Coordinate and collaborate with multi-disciplinary caregivers in providing safe efficient patient care

Roles and Responsibilities

Patient Care Management

• Prepare operatinf room and ensure it is ready for procedurs
• Uphold patients' rights and maintain confidentiality
• Conduct pre-operative assessment and complete safely checks before surgery
• Verify the full preparation of surgical sets, sutures and other equipment
• Assint in IR Procedure room
• Support the surgeon and coordinate with anesthetists/ surgeon
• Monitor and participate in anesthesia, recovery and circulating duties within the team
• Collect and prepare specimens for laboratory analysis where necessary.
• Provide guidance for new or junior staff to ensure quality-nursing care is rendered.
• Implement and maintain sterility and asepsis principlesfor all procedures and techniques.
• Comply with established guidelines of infection control practices.
• Recognize and intervene in emergency situation involving patient care or other team members.
• Document accurately and legibly in relevant patient care records and in billing of consumables and implants
• Assist and maintain safe custody of Controlled Drugs
• Collaborate with Nursing Manager /Team(s) to:
• Assess staff clinical competency, uphold peri-operative clinical nursing standards and infection control practices
• Maintain effective communication and interpersonal relations with the patients and caregivers

Professional Development

• Participate in continuing nursing education to maintain clinical knowledge and competence
• Mentor junior staff through guidance and training activities
• Provide constructive feedback to the Supervisor regarding staff clinical performances
• Implement and conduct in-service education and unit-based orientation for the OT nurses
• Serve as liaison, and resource person for the perioperative nurses
• Assume additional responsibilities as assigned by Supervisors

Resource Management

• Ensure proper use, care, maintenance of endoscopes, instruments, equipment and supplies and economical usage of sterile supplies and consumables
• Assist in inventories and equipment maintenance
• Maintain adequate daily supplies of consumables
• Assist with optimal OT room utilization

Risk and Quality Management

• Report unusual and unsafe practices or incident
• Monitor and ensure adherence to infection control practices
• Implement fall prevention measures

Job Requirements:

• Min 2 year of relevant experience as a staff nurse in clinical setting
• Minimum Advanced Diploma in Nursing
• Registered with the Singapore Nursing Board
• BCLS & AED Certified
• Mon to Sat, 5.5 Days

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|