Total 393 customer service manager job vacancies in Education / Training category in Singapore

The Regional Education Manager (REM) role is to strategically build brand advocacy on The Macallan across Asia Pacific. The REM will lead a regional community of Brand Ambassadors and Brand Specialists in The Macallan’s key cities.

This key leadership role will report to the APAC Regional Marketing Director and will also be part of the Global Education Leadership Team, led by the Head of Advocacy in Scotland.

Job Description

• Define and develop the APAC Regional Advocacy Strategy and Annual Roadmap in line with the global ambition.
• Lead The Macallan Brand Ambassadors’ and Specialists’ network in key cities, supporting the education transformation strategy
• Review annually the regional structure for The Macallan advocacy community, clearly defining the roles, responsibilities, behaviors, and focus cities to support brand objectives.
• Collaborate with The Global Head of Education & Storytelling to lead the development and execution of new brand educational tools that highlight the incomparable craftsmanship and creativity of The Macallan.
• Ensure advocacy team are delivering consistent and meaningful storytelling and elevated experiences.
• Work with the Brand Ambassadors to deliver training for internal teams: sales, marketing and private clienteling.
• Build a long-term vision for enhancing team growth and performance including recruitment strategy, learning and development and performance management.
• Assess, coach and mentor the education community to ensure knowledge, skills and behaviors are aligned to the education vision, including media training.
• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Talent and Skills

• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Application will close on 03 December 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

2 - 4 years of experience in the fitness industry

21years and above

Certification

Desire to build their own brand of fitness

Ability to work with the founders to:

1. Design daily programs aligned to the studio's methodolgy

2. Set-up and conduct classes

3. 1 - 1 or Small Group PT Sessions

4. Grow membership numbers/sales numbers

5. Build the studio's community

6. Manage a team of 3 - 5 trainers

7. Schedule weekly/monthly roster for clients and trainer

8. Communication with members

Job Scope: Training Operations Manager

As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.

Key Responsibilities

1. Curriculum Curation and Development

• Craft, Curate and Develop Curriculum:
  • Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
  • Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
  • Oversee the processing of curriculum accreditation and certification with relevant organizations.
  • Oversee the distribution of training materials to trainers in a timely and organized manner.
• Vetting and Quality Assurance:
  • Review existing training programmes and materials to ensure quality, relevance and consistency.
  • Gather feedback from stakeholders and incorporate improvements into the curriculum.
• Research and Development:
  • Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
  • Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
  • Attend upgrading external courses/events to keep our resources abreast to new developments.

2. Manpower Development

• Recruitment and Management:
  • Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
• Training and Development:
  • Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
  • Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
  • Assist in the integration of updates or changes into the current training modules.
  • Host detailed briefing sessions for trainers before the deployment of each project.
  • Onboarding of new updates and upgrades to training resources to both teams.
• Performance Monitoring:
  • Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
  • Track and evaluate trainer performance, providing feedback and areas of improvement.
  • Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
  • Design and recommend training programmes for trainer’s and internal team’s development.
  • Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
  • Recommend new programmes to be developed based on the needs of our audience.
  • Collect feedback from trainers regarding the curriculum, training resources, and logistics.
  • Recommend and organize ongoing professional development sessions for trainers and curriculum development team.

3. Logistics Management

• Project Planning:
  • Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
  • Liaise with schools to confirm logistical requirements and timelines.
• Resource Sourcing:
  • Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
  • Manage inventory of reusable materials and ensure proper storage and replenishment.
• On-Site Coordination:
  • Ensure timely delivery of all materials and resources to training locations.
  • Troubleshoot and resolve logistical challenges during project execution.

Key Skills and Qualifications

• A minimum of 5 years of training experience with MOE Primary and Secondary school.
• Proven experience in curriculum development, manpower coordination, and logistics management.
• Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
• Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
• Resourceful, proactive, and solutions-oriented mindset.

Job Description:

• To oversee and drive the company training portfolio by creating and executing high-quality, efficient training solutions that meet global standards.
• The role involves optimizing resource use, achieving tangible business outcomes, and elevating training performance across the region.
• The candidate will be responsible for designing, managing, and delivering high-quality training programs for employees, distributors, and stakeholders across the region.
• Work closely with sales, marketing, and customer care teams to design and execute product training initiatives for the SAP region.
• Roll out global training strategies and tools within the SAP region, ensuring alignment with company-wide objectives and measurable returns.
• Deliver top-tier training through a balanced mix of digital and in-person sessions, reducing the dependency on costly onsite workshops.
• Collect and analyze feedback to gauge the effect of training programs on business results, refining initiatives for ongoing improvement.
• Ensure that regional digital training aligns with global protocols, emphasizing cost-effective production methods.
• Provide comprehensive training content to employees and customers, maintaining high standards and expertise in educational delivery.
• Guide and support the training team to meet key performance targets and foster their professional growth.
• Manage and oversee departmental budgets to ensure efficient spending and maximize training-related returns on investment.
• Maintain high standards for training programs, facilities, and certification processes to ensure long-term effectiveness.
• Handle other tasks and projects as assigned by the Supervisor.

Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a an advantage
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5 years of experience in training management, corporate education, or a related field.
• Experience in medical device industry will be a plus point

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are currently recruiting an Assistant Manager to join the Research Achievements, Impact and Strategic Enhancement (RAISE) Unit at Lee Kong Chian School of Medicine (LKCMedicine).

The Research Achievements, Impact and Strategic Enhancement (RAISE) Unit is a relatively new unit that is established to develop strategies to enhance the research impact, visibility and reputation of the school institutionally, nationally and internationally. It sits within the ambit of the LKCMedicine Research Administration and Support Services Department under the Vice Dean of Research Office. You will be part of a dynamic and trailblazing team at the vanguard of highlighting and reporting on the school’s research impact and achievements. You will also work with other departments including the School Faculty, Finance, Office of Innovation and Enterprise (OIE) and Office of Patient Engagement (OPEN).

Responsibilities:

• Organize and staff research programme meetings including minutes writing
• Liaise and work closely with research programme directors to consolidate the research achievements of each programme for reporting to the School Management, Governing Board and Board of Trustees
• To produce PowerPoint slide decks for high-level corporate presentations, reporting purposes and school-wide communications
• To assist the RAISE Unit in the production of materials for visual communication, including report figures and infographics for presentations and reports
• To consolidate updates and information received by the RAISE Unit such as media releases/publicity, publication updates from Faculty, awards and achievements from Faculty
• Assist with the preparation of Dean’s Management Report (quarterly) and the school annual report
• Monitor and track the budget expenditure of internally funded grants and work together with Principal Investigators / Programme Directors to facilitate budget phasing and expenditure when necessary
• Assist to coordinate the annual budget exercise for research division working closely with different stakeholders to ensure budget marksmanship
• Manage the school internal grants which includes post grant operations such as account creation, budget loading, account closure
• Any ad-hoc tasks where required

Requirements:

• Bachelor Degree / Diploma in Sciences, Business Administration, Media, Arts and Design
• Preferably more than 5 years of related working experience in academic / research / healthcare industry
• Experience in designing visuals, infographics, creating professional and attractive powerpoint slides for management
• Experience in minutes writing and generating minutes in a short time frame
• Proficient in Microsoft Office especially MS Powerpoint, MS Excel
• Proficient in Adobe Photoshop or related software
• Demonstrated ability to build and maintain relationships with diverse stakeholders
• Meticulous, positive attitude, able to multi-task, and work under pressure and tight deadlines
• Resourceful, strong analytical and problem-solving skills and ability to develop new ideas and provide conceptual solutions

This is a 2 years contract appointment.

Our client, an exciting and innovative fitness company located in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this journey as a:

Head Trainer / Assistant Sales Manager

We are looking for someone who:

· Has a strong work ethic and responsibility

· Has high expectations in getting things done

· Is self-driven / motivated

· Is a People person

· Has a high EQ

· Is adaptive & flexible

· Is passionate about fitness and fitness for clients & transformations

· Has basic knowledge on nutrition

Job Description:

· To handle new trainees in all aspects, organise and plan all upcoming classes with the team.

· To work closely with owner and relevant team, to discuss and come up with new strategies regarding sales and training methods.

· Take part, socialise and assist in events held by the company.

· Research and understand new trends in the fitness industry.

Requirements:

· CPT cert, CPR & AED

· Be able to handle group classes

· Planning and organising skills

· High communication skills

· People management skills

· Knowledge in Hyrox training, techniques and race preparation

· At least 2 years in the fitness industry

· worked with at least 100++ clients

Remuneration:

· $2500 - $4000 depending on experience and qualifications (with 2 months’ probation)

Additional benefits:

· 50% off exclusive Ems Certification (Recognised overseas)

· Complimentary team tickets to major fitness events such as Standard Chartered events, Hyrox , Spartans , and many more

· CPF

· Medical benefits

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Schedule:

• Monday to Friday, 7:30 a.m. to 4 p.m.
• Saturday, 8:30 a.m. to 2:30 p.m.

(Other flexible working hours are subjected to clients arrangements and classes held.)

Location:

• Singapore (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Gym membership
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

License/Certification:

• CPT (Required)

Work Location: In person

Job Description:

We are seeking a motivated and skilled Training Manager to design, implement, and oversee training programs for our wallpaper and painting teams. The ideal candidate will have a deep understanding of the industry, excellent communication skills, and a passion for helping others succeed. You will be responsible for ensuring that our team members are equipped with the knowledge and skills needed to deliver exceptional service and uphold our company’s high standards.

Key Responsibilities:

• Training Development: Design and develop comprehensive training programs and materials tailored to the needs of our installation teams.
• Program Implementation: Conduct training sessions, both in-person and online, to ensure effective knowledge transfer.
• Skill Enhancement: Identify skills gaps and emerging trends in the industry to ensure our training content is up-to-date and relevant.
• Collaboration: Work closely with management and other departments to align training objectives with business goals and operational needs.

Qualifications:

• Experience: Proven experience as a Training Manager or similar role, preferably in wallpapering, painting, or related industry.
• Knowledge: In-depth knowledge of wallpapering and painting techniques, tools, and best practices.
• Skills: Excellent presentation, communication, and interpersonal skills.
• Certifications: Relevant industry certifications or training credentials are a plus.
• Abilities: Strong organizational skills, attention to detail, and the ability to motivate and inspire teams.

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$4500 - S$6000

Location: Nanyang Link

Duration: 6 months contract (convertible / extendable)

Responsibilities:

HR Partnership

• Partner and engage stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions, including talent acquisition, performance management and development
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as performance management and promotional exercises
• Partner with the School Management in analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Plan and manage faculty re-appointment, post-retirement, re-employment, Promotion and Tenure (PT) and Educator & Practice Track Promotion Exercise (EPPE) for various faculty tracks
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

Requirements

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations
• Able to multi-task and prioritize effectively
• Outstanding attention to detail, follow-up and organizational skills
• Good communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10159

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture.

Location: Singapore

Department: Invest - Equity

Reporting to: Portfolio Manager - Equities

Reporting to the Portfolio Manager – Investments Equity. The incumbent is responsible for producing quality investment ideas and covering portfolio companies. Assisting the Portfolio Manager in managing portfolio in his absence. Overseeing all the trading activities for the Equity portfolio on a daily basis while assisting the fixed income trading when the Fixed Income PM is on Compliance leave.

Job Description

• Conduct research and suggest companies for investment from the allocated industries and any other investable company.
• Provide investment materials on companies and keeping track of companies and industries.
• Understand companies positioning, business potential, possible threats etc for recommendation for investment ideas and buy / sell decisions.
• Evaluate solid businesses / companies eligible for re-rating.
• Managing communication of investment philosophy, and match investor expectation by beating the market
• Oversee the portfolio under the guidance of Portfolio Manager where they deem necessary.
• Ensure compliance to investment rules
• Implementing the trades on a regular basis as per the requirements of the portfolio using the system
• Assist to reply to investor queries related to the portfolio/Macro
• Preparing investor reporting material wherever required for different funds Monthly, Quarterly and adhoc
• Preparing internal presentation for fund discussions

Role Competencies

• Mid Cap exposure or people with stock specific expertise.
• Able to grasp concepts readily
• Deep understanding of equity investment processes, capital markets, companies & sectors.
• Strong analytical and quantitative skills.
• Able to provide first class services that includes asset allocation, fund portfolio construction for investments, backed up with adequate research.
• A good and focused team player
• Able to prepare and organize research materials in the form of a report logically as well as in the form of a presentation that is readily understood by the reader.
• Knowledgeable with internet & high value information resources like Bloomberg, Thompson research etc. will be an added advantage.
• Some knowledge of trading and the systems used for the same
• Some knowledge of portfolio level allocation

Requirements

• CA / MBA or post-graduate degree in Finance/Economics, with 6-10 years of experience in Analysing Indian Equities
• Able to meet MAS licensing and Fit and Proper requirements in respect of regulated Fund Management activities
• Conceptual Clarity.
• Strong analytical and quantitative skills.
• Highly motivated, dynamic, hardworking and eager to succeed.

Reporting to the Director/ Senior Centre Manager/ Centre Manager, the Wellness Trainer works closely with the Centre in-charge to manage the daily operations of the assigned Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

1. Manage and promote Gym Tonic Programme

2. Conduct pre and post assessment using Gym Tonic protocol.

3. Supervise 12-week progressive strength training and maintenance training.

4. Develop exercise plan according to Gym Tonic protocol.

5. To encourage, motivate, assist, and guide seniors in their exercises.

6. Maintenance of gym equipment for safety and efficiency

7. Assist in money collection, issue receipts, maintenance of pretty cash and centre supplies.

8. Administrative duties which include data entry, appointment scheduling, manage calls and emails.

9. Manage the centre.

Other Duties

· Any other responsibilities as assigned by the Director/SCM/ CM.

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· Sports Science and gymtonic background is a must.

· Has some prior experience in stakeholder management, especially in working with community

partners

· Proficient in Microsoft Office

· Enjoy working with seniors and volunteers

· Good administrative skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

· Good communications skills, preferably bilingual with dialects

About the job

As a member of the Education Division, this person will direct activities of the Education sales team to produce a healthy pipeline, drive sales, build brand recognition for training products and services, and meet or exceed revenue targets.

Responsibilities include:

• Achievement of the Education revenue target
• Assigns appropriate sales goals and assignments to sales staff; determines optimal utilization of staff and resources to achieve sales goals
• Manages pipeline and monitors progress towards sales goals
• Provides timely and accurate forecasting
• Drives development and implementation of account plans by sales staff
• Maintains professional knowledge of SAS products and solutions and Education offerings
• Attends customer meetings with sales representative on a regular basis to ensure highest quality delivery of sales and service
• Responsible for management of the sales team including hiring, performance management, coaching, professional skills development, career progression, and retaining talent
• Identifies revenue growth opportunities and implements sales strategies to support them
• Recommends sales pricing and promotions
• Oversees leads management and conversion reporting
• Delivers sales performance reporting to business operations for validation and to finance for processing
• Provides sales support for sales representatives while serving as escalation point of contact for customers
• Formulates all sales policies, practices, and procedures
• Partners closely with the other SAS departments.

Required Qualifications

• Bachelor's degree
• Experience in Education Sales Management, preferably in the technology industry
• Demonstrated experience in successfully achieving a sales target
• Excellent written and verbal communication skills
• Public speaking experience to all levels of corporate executive leadership
• Ability to communicate visually, verbally and in a written capacity for internal corporate stakeholders and external customers
• Ability to travel
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Demonstrated ability to lead a team
• Demonstrated ability to develop a strategic plan for growing revenue
• Proficient in conflict and negotiation management
• Experience with developing and managing contracts
• Demonstrated success with selling or managing educational consulting services as a revenue stream
• Experience with the technical training industry
• Familiarity with SAS solutions and offerings

Jobscope:

• Ensuring strategic alignment of the training department with business goals
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
• Identifying training needs by consulting with stakeholders and using needs assessments
• Developing and delivering training solutions that meet business needs
• Optimizing training processes for efficiency
• Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
• Managing the technologies and technical personnel required to develop, manage and deliver training

Requirements:

• Knowledge of learning and development best practices
• A proven track record of training program development and management
• Excellent leadership skills
• Excellent written and oral communication skills
• At least a bachelor’s degree in education, or a related discipline and equivalent in Professional certification

We are looking for highly motivated and experienced individual to join our company for this position:

Job responsibilities:

• Oversee training and development staff.
• Assess employees' needs for ongoing training.
• Align training with the organization's goals.
• Create and manage training budgets.
• Develop and implement training programs.
• Review and select training materials from a variety of vendors.
• Manage and develop key training staff in the execution of their training roles/duties.
• Identity and adopt new technologies and methodologies in workplace learning and training practices available in the market.
• Work with Human Resources to ensure new employees receive high-quality orientation and on-boarding experiences.
• Any other tasks as assigned.

Job Requirements:

• Possess at least a diploma/Bachelor's degree in Business, Training & Development or any other related field.
• At least 3-5 years of relevant work experience in training and development capacity, preferably working as a senior position in SMEs.
• Prior experience in F&B industry is a plus.
• He/she must be proficient in the use of Ms Word, Ms Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging training materials and reports for senior training and development management and key stakeholders.
• Possesses analytical skills to identify performance improvement opportunities and gaps, conduct analyses, and develop solutions that will deliver the desired results through training programs.
• Credentials and training in sustainability and ESG areas would be an advantage.

Short-listed candidates will be selected for interview.

Job Summary:

The Compliance and Quality Assurance Specialist will play a critical role in preparing, organizing, and managing documentation and evidence for SSG audits. This position will also be responsible for planning and coordinating new training programs, ensuring that our processes and materials meet regulatory standards to maintain our status as an SSG-approved training provider.

Key Responsibilities:

Audit Preparation: Organize and prepare necessary documents and evidence for upcoming SSG audits, ensuring readiness and compliance.

Documentation Management: Maintain accurate, up-to-date records of all training programs, student outcomes, and relevant compliance documents.

Policy Compliance: Monitor and ensure adherence to SSG guidelines, including regularly reviewing and updating internal policies.

Process Improvement: Identify and implement improvements to compliance and quality assurance processes for smoother audit preparation and internal controls.

Stakeholder Coordination: Collaborate with internal teams and stakeholders to ensure all aspects of our training programs meet regulatory standards.

Requirements:

Experience: Minimum of 1 years in compliance, quality assurance, or related roles; experience in the training or education industry is a plus.

Knowledge of SSG Compliance: Familiarity with SSG guidelines and audit requirements is preferred.

Education: Diploma or degree in Business Administration, Compliance, Quality Management, or a related field.

Skills: Strong organizational and documentation skills, excellent attention to detail, and proficiency in managing records and evidence for audits.

Communication: Ability to work with cross-functional teams and communicate compliance requirements effectively.

Industry: Research

Conducive working environment

Location: Town Area

Responsibilities:

• Conduct both quantitative (e.g., online surveys) and qualitative (e.g., focus group moderation) research to understand social trends and public opinion.
• Oversee research projects from inception to delivery, and coordinate research activities (e.g.,project management, data analysis, design questionnaires and discussion guides, respondent recruitment, managing respondents) amongst cross-functional teams to ensure timely and impactful insights.
• Assist with managing client queries, expectations and relationships.
• Manage accounts and contribute to sale pitch to potential clients
• Create highly actionable and digestible reports in PowerPoint.
• Present results of study confidently to external clients across working levels.
• Assist teammates in administrative tasks and operations, when required.

Requirements:

• Degree in any discipline with a passion for research.
• Experience in social research, and familiar with quantitative and qualitative methodologies.
• Must have focus group moderation experience
• Strong written and verbal communication skills.
• Strong analytical and consultative mindset.
• Competency with Microsoft Office.
• Proficient in statistical software and qualitative analysis tools is preferred.

Job ID: LR3WR7R6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Confidently lead a small team of Researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

Requirements:

• Bachelor in Mathematics, Engineering, Business, Science, Computing, or any numerical fields preferred
• At least 5 years of working experience, with leadership roles in market/consumer/social research
• Have strong quantitative skills, confident and excellent interpersonal skills to deal with different stakeholders
• Analytical with attention to details and a team player
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage
• Competency with Microsoft Office, and intermediate to advanced skills in Powerpoint and Excel

Interested candidates, submit your resume in MSWord to [email protected] or contact 62251232

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Assistant Manager in the Physical Education & Sports Science Department. This is a 2-year contract post.

Responsibilities

Facilities Management:

• Oversee management of all PESS sports facilities.
• Propose technological solutions to enhance users’ experience at PESS sports facilities.
• Propose and streamline office and facility procedures to ensure an efficient and safe day-to-day running of the facilities within the PESS Faculty.
• Coordinate with internal stakeholders to optimise processes and address potential issues.
• Supervise the daily operations at PESS Sports Facilities Office, including all logistical, functional and medical needs of relevant stakeholders, including but not limited to:
• Work with faculty members to set up sports equipment for classes.
• Provide logistics support for sports-related events.
• Perform regular inspection of sports facilities to ensure that users adhere to rules and regulations and to inform relevant parties in the event when faulty equipment are spotted.
• Conduct briefing for visitors to PESS sports facilities.
• Perform inspection of fitness rooms particularly during peak hours’ usage.
• Perform first aid duties in the event of injuries.
• Perform any other duties assigned by PESS management.

Event Strategy, Planning, and Coordination:

• Provide end-to-end support for both students and Department driven event initiatives.
• Facilitate the ideation and creation of event concepts led by NIE student bodies to foster holistic student out-of-classroom experiences.
• Collaborate with students in a mentoring capacity with internal and external stakeholders, including the management of relationships with vendors and suppliers.
• Provide mentoring to students to prepare them for real-world operational challenges within the sports industry.

Analytics and Data Management:

• Process data on facility usage, safety considerations, and event related metrics.
• Develop and upkeep accurate records of events and facilities operations within the sports facilities.
• Prepare reports and analysis on event outcomes, facility operations, and safety considerations depending on department or organisation needs.
• Utilise data to make recommendations on events, operations and facility related metrics to enhance efficiency and improve effectiveness in all three functions.

Requirements

• A University Degree in Sport Management, Exercise or Sports Science or other relevant qualifications.
• Relevant experience in facilities and events management.
• Relevant experience in automation software (e.g., Power Automate) will be advantageous.
• Training in First Aid & AED would be an advantage.
• Ability to work independently and as a team member.
• Able to perform shift work. (Working hours: Morning shift: 8am to 5.15pm, Afternoon shift: 12.45pm to 10pm).

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Our client, an exciting and innovative fitness company located in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this journey as a:

Head Trainer / Assistant Sales Manager

We are looking for someone who:

· Has a strong work ethic and responsibility

· Has high expectations in getting things done

· Is self-driven / motivated

· Is a People person

· Has a high EQ

· Is adaptive & flexible

· Is passionate about fitness and fitness for clients & transformations

· Has basic knowledge on nutrition

Job Description:

· To handle new trainees in all aspects, organise and plan all upcoming classes with the team.

· To work closely with owner and relevant team, to discuss and come up with new strategies regarding sales and training methods.

· Take part, socialise and assist in events held by the company.

· Research and understand new trends in the fitness industry.

Requirements:

· CPT cert, CPR & AED

· Be able to handle group classes

· Planning and organising skills

· High communication skills

· People management skills

· Knowledge in Hyrox training, techniques and race preparation

· At least 2 years in the fitness industry

· worked with at least 100++ clients

Remuneration:

· $2500 - $4000 depending on experience and qualifications (with 2 months’ probation)

Additional benefits:

· 50% off exclusive Ems Certification (Recognised overseas)

· Complimentary team tickets to major fitness events such as Standard Chartered events, Hyrox , Spartans , and many more

· CPF

· Medical benefits

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2500 - $4000 depending on experience and qualifications

Schedule:

• Monday to Friday, 7:30 a.m. to 4 p.m.
• Saturday, 8:30 a.m. to 2:30 p.m.

(Other flexible working hours are subjected to clients arrangements and classes held.)

Location:

• Singapore (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Gym membership
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

License/Certification:

• CPT (Required)

Work Location: In person

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Office hours, Mon-Fri
• Duration: 12 months

Key Responsibilities

• Support data collection, analysis, and reporting on cases requiring out-of-home care.
• Collaborate on improving processes for placement and reunification in out-of-home care.
• Conduct research and review literature to identify trends in out-of-home care cases.
• Provide administrative support for out-of-home care operations.
• Assist with on-site assurance checks of agencies.
• Communicate with staff, stakeholders, foster parents, and agencies to coordinate placements.
• Support events and complete other departmental tasks as needed.

Requirements

• Min Degree.
• Experienced in social service industry is advantageous.
• Previous experience in managing data is a plus point.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.

Job Description & Requirements

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16c8462

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture.

Location: Singapore

Department: Invest - Equity

Reporting to: Portfolio Manager - Equities

Reporting to the Portfolio Manager – Investments Equity. The incumbent is responsible for producing quality investment ideas and covering portfolio companies. Assisting the Portfolio Manager in managing portfolio in his absence. Overseeing all the trading activities for the Equity portfolio on a daily basis while assisting the fixed income trading when the Fixed Income PM is on Compliance leave.

Job Description

• Conduct research and suggest companies for investment from the allocated industries and any other investable company.
• Provide investment materials on companies and keeping track of companies and industries.
• Understand companies positioning, business potential, possible threats etc for recommendation for investment ideas and buy / sell decisions.
• Evaluate solid businesses / companies eligible for re-rating.
• Managing communication of investment philosophy, and match investor expectation by beating the market
• Oversee the portfolio under the guidance of Portfolio Manager where they deem necessary.
• Ensure compliance to investment rules
• Implementing the trades on a regular basis as per the requirements of the portfolio using the system
• Assist to reply to investor queries related to the portfolio/Macro
• Preparing investor reporting material wherever required for different funds Monthly, Quarterly and adhoc
• Preparing internal presentation for fund discussions

Role Competencies

• Mid Cap exposure or people with stock specific expertise.
• Able to grasp concepts readily
• Deep understanding of equity investment processes, capital markets, companies & sectors.
• Strong analytical and quantitative skills.
• Able to provide first class services that includes asset allocation, fund portfolio construction for investments, backed up with adequate research.
• A good and focused team player
• Able to prepare and organize research materials in the form of a report logically as well as in the form of a presentation that is readily understood by the reader.
• Knowledgeable with internet & high value information resources like Bloomberg, Thompson research etc. will be an added advantage.
• Some knowledge of trading and the systems used for the same
• Some knowledge of portfolio level allocation

Requirements

• CA / MBA or post-graduate degree in Finance/Economics, with 6-10 years of experience in Analysing Indian Equities
• Able to meet MAS licensing and Fit and Proper requirements in respect of regulated Fund Management activities
• Conceptual Clarity.
• Strong analytical and quantitative skills.
• Highly motivated, dynamic, hardworking and eager to succeed.

Training Assistant Manager (IoT / AP)

Job Info:

• $3.8k - $4.2k + PB + Travel allowance + Mobile allowance
• 5 Days, Monday - Friday 8.30am - 6pm
• Lorong Chuan

Job Description:

• Conduct training needs analysis for client affiliates, specifically in Applied Product/System & Control Solutions
• Work closely with affiliates and collaborators to understand their respective training needs and make constructive proposals to improve their capabilities
• Training management, especially for Applied Product/System & Control Solution training
• Study , Plan and Develop of LMS
• Simplify LMS & create a hassle-free user experience

Job Requirements:

• Bachelor’s in Mechanical/Electrical Engineering
• Well versed in LMS system
• Having technical knowledge/background of Applied Product/ HVAC/Control will havean advantage.
• Proficiency in Microsoft Office applications especially excel, word and PowerPoint.
• Must be able to travel to Asean Oceania countries

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Training Analysis

• Conduct training needs analysis for Daikin affiliates, specifically in Applied Product/System & Control Solutions
• Work closely with affiliates and collaborators to understand their respective training needs and make constructive proposals to improve their capabilities

Training Management

• Training management, especially for Applied Product/System & Control Solution training

LMS

• Study , Plan and Develop of LMS
• Simplify LMS & create a hassle-free user experience
• Adopt feasible functions which catered to Daikin Training needs
• Any adhoc duties as assigned by HOD

Requirements:

• Bachelor’s Degree in Human Resources Management / any related disciplines
• Experience in planning and implementing employee skill analysis, training needs analysis
• Well versed in LMS/ HRM systems e.g. Planning and developing training modules in LMS. Planning, designing, and building talent management systems
• Have basic knowledge of Applied Product/ HVAC/Control will have an advantage