Total 178 support advisor job vacancies in Engineering category in Singapore

Responsibilities:

• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Handle onboarding and offboarding processes, ensuring security and policy compliance.
• Contribute to technical documentation and help improve internal processes.
• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user's account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

We are looking for an experienced Senior Desktop Engineer to join our dynamic team.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8800 (basic) + AWS

Job Responsibilities

• Provide essential enterprise level end user computing services to Public Service agencies.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking Public Service agencies.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across Public Service agencies and work with outsourced service providers to attend to issues, problems and request for changes.

Technical Capabilities Required

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative work environment with a strong focus on innovation.

If you are passionate about network engineering and have a track record of delivering results in a fast-paced environment, we encourage you to apply.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Responsibilities:

• Manage post-sales activities for Cybersecurity or Network Performance Monitoring products.
• Participate in large-scale project implementations, both locally and regionally.
• Deliver on-site implementation services, including testing, deployment, and documentation.
• Provide technical support to ensure customer satisfaction.
• Analyze and address customer inquiries by troubleshooting and researching existing knowledge base articles and known issues.
• Be on standby for 24/7 maintenance support calls.
• Communicate issues clearly and concisely.

Requirements:

• Bachelor’s degree or diploma in Cyber Security, Computer Science, Computer Engineering, or a related field
• 1-2 years of relevant experience in the IT industry, providing network support and administration
• Knowledge and experience in networking, including routing and switching technologies
• Possession of CCNA or CCSA certification
• Ability to work both independently and as part of a team
• Strong work ethic and eagerness to learn about new technologies
• Polite demeanor with effective communication skills for client interactions
• Strong analytical abilities and good troubleshooting skills
• Willingness to work extended hours and be on standby
• Excellent interpersonal and communication skills
• Self-motivated and independent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Description:

• Provide administration support to Engineering Department.
• Update in system on staff leave application, roster and training records.
• Provide support and coordinate Engineering’s contractor activities.
• Coordinate maintenance work and keep updated records.
• Maintain E-filing documents.
• Handle and compile purchase requisition, purchase order and quotation.
• Communicate with all departments, vendors, suppliers and contractors.
• Perform any other duties as assigned from time to time.

Job Requirement: -

Proficiency in Microsoft Office

Knowledge in SAP system

Higher Nitec, Diploma

Good Interpersonal and communication skills

At least 1 year working experience in the related field

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Provide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year experience and have handle VIPs experience.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.
• 5 days from 830am to 530pm, Bedok.
• Job Reference: LRW46496

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• To provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• 3 to 5 years of deskside support experience (MNC support and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• 5 days work at Raffles Quay
• Salary up to $4000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• To provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• 3 to 5 years of deskside support experience (MNC support and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• 5 days work at Raffles Quay
• Willing to work overtime when required
• Salary up to $4000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure
  operation consistency across project/facility management teams.

Mandatory Skill: Windows 10

Work Location: 10 Pasir Panjang Road

Shift Work: No

Engineer (Server, Network)/ IT Support

Responsibilities

• Provide IT Support and Network Maintenance.
• Responsible for hardening, System Updates, Patches and Configuration Changes and Administration.
• Responsible in administering a complex Windows infrastructure environment
• Good in managing IT Infrastructure, Windows Server (AD, Exchange), Network VMware and System.
• Ability to administration and management of server and its software such as installation, backup, maintenance and troubleshooting.

Requirements

• Strong in IT Infrastructure, Windows, System Server, Network and Desktop experience.
• Technically strong in hands on implementation, maintenance and troubleshooting.
• Strong in providing IT/ System Support.
• Good in handling IT Infrastructure, Windows Server (AD, Exchange), Network and System Administration.
• Diploma in IT / relevant field or higher
• Ability to administer a complex Windows infrastructure environment
• Minimum 4 years of experience in IT System Infrastructure and Network Support.
• Good communication skills, be meticulous, organized in your work and be able to work well with tight deadlines

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Info:

• Salary: Basic up to $ 6,000 +AWS +VB
• Monday To Friday: 9am - 6pm
• Location: Central Region/ Promenade

Job Scope:

• To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises
• Assisting in the provision of support for internal and external events
• To carry out routine testing of equipment to diagnose, log and report operational faults
• Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum
• To ensure any paperwork is completed on time and filled out completely, as required
• Support in-house Video Conferencing technology
• Clean and maintain audio and video equipment and ensure that they are stored properly
• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle
• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting
• Carry out regular preventative room checks, ensuring all equipment functions correctly by the room check procedure
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest
• standard and functioning correctly
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Key Responsibilities:

• Provide timely and effective technical support for application-related incidents and service requests.Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
• Participate in application deployment and release management activities.
• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
• Support UAT and Interface Testing.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

• Hosting Platform, include but not limited to: Tomcat, JBoss, IBM Websphere/Weblogic

Requirements:

• Must be Singapore Citizen or Singapore PR.
• Must have minimum 5 years relevant working experience.
• Strong technical knowledge and experience in supporting enterprise-level applications.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Experience with databases and SQL query language.
• Familiar with software development life cycle (SDLC) and ITIL principles.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.
• Occasionally required to work late hours (to support application deployment) and weekends (to support UAT)

Responsibility:

• Previous experience operating within a Service Desk environment and team, supporting users remotely and managing tickets through an Incident Management tool
• Strong background in supporting full Microsoft Office suite on Windows platform with recent support.
• Excellent all-round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10
• Strong knowledge of Microsoft based operating systems and suites
• Enterprise support of Microsoft Office 365, desktop and Admin
• Must have very good customer facing skills and be well presented
• A strong focus on service delivery and customer satisfaction
• Good attention to detail with a methodical and thorough approach to work

Experience & Qualifications:

• Minimum 2 years’ experience in 1st to 3rd Line Support
• VIP Support Experience
• Excellent communication and interpersonal skills.
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines.

Responsibilities:

• Prepare and coordinate site activities and submission documents.
• Liaise with and manage project stakeholders (customers, consultants, subcontractors, vendors) to ensure project requirements are met.
• Communicate effectively with all stakeholders.
• Develop detailed work schedules, and plan manpower and resources.
• Interpret engineering drawings and perform basic engineering calculations.
• Oversee the safety management system on site.
• Monitor and report on project progress.
• Understand and apply Singapore standards or Codes of Practice.
• Perform additional tasks as assigned by the reporting manager.

Qualifications & Experience:

• Relevant qualification in Mechanical Engineering or equivalent.
• Minimum 2 years of experience in Construction/Industrial Engineering (open to candidates without experience).
• Experience in ACMV design, piping, and structural support.
• Familiarity with manufacturing plant construction, Data Centre fit-out works, etc.
• Strong interpersonal and communication skills.
• Ability to work independently in a fast-paced environment and interact effectively with project members and managers

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Requirements:

• Bachelor's degree / Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following:

1. System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
2. System: Red-Hat, Linux
3. Virtualization software: VMware
4. Networking Equipment: Firewall, Routers, Switches

• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Senior Associate Engineer to be part of our Automation & System Department diverse team of talent. You will be responsible to perform equipment preventive maintenance competently for AMHS, Conveyor & Stockers.

What you will be working on:

• Troubleshoot AMHS equipment-related problems (Basic recovery/Parts replacement).
• Handling of Material Controlling System (MCS)
• Identifying various AMHS, conveyor choke points for production and provide alternative route/solution to minimize the impact.
• Coordinate with manufacturing and IT engineers to ensure work is carried out efficiently to meet production objectives
• Managing Continuous Improvement Projects for AMHS, conveyor, stocker system.
• Manage/drive vendors' performance to meet/exceed automation equipment KPI and goals.
• Document SOP, recovery/PM procedures and best known methods for automation equipment to allow more efficient work flow and troubleshooting.
• Conduct training and Mentor, and develop senior assistant engineers and below.
• Control and optimize spare parts inventory to minimize cost without undue equipment down time due to parts not available.
• To participate in Emergency Response Team (ERT) program to response during emergency situation.

More about you:

• Diploma in Electronic Engineering, Computer Science, Information Technology or equivalent fields
• Willing to work in swing shift
• Good communication and self-driven

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

Job Title: IT Engineer (End user support / Government Project)

Location: Pasir Panjang

Job Type: Contract- 3 months (renewable)

Key Responsibilities:

• Provide technical support and troubleshooting for end-user devices, including desktops, laptops, mobile devices, and peripherals.
• Manage and deploy EUC solutions such as Microsoft 365, Windows 10/11, and other enterprise applications.
• Administer and maintain desktop/laptop configurations, user profiles, and software installations.
• Implement and support endpoint security measures, including antivirus and encryption.
• Collaborate with IT teams to manage and optimize EUC infrastructure, including Intune, SCCM, and JAMF.
• Perform software and hardware upgrades, patch management, and vulnerability assessments.
• Proactively identify and troubleshoot issues in an end-to-end manner.
• Ensure compliance with company policies and industry standards in all EUC activities.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 2 years of relevant working experience in managing and operating enterprise-level ICT infrastructure for network services.
• Proficiency in managing Windows OS, macOS, and mobile platforms (iOS, Android).
• Hands-on experience with EUC tools like Microsoft Intune, SCCM, JAMF, and Active Directory.
• Strong troubleshooting skills and experience in resolving hardware, software, and network issues.
• Knowledge of ITIL processes and practices.
• Ability to work independently and as part of a team in a fast-paced environment.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Work in a collaborative and innovative environment.
• Contribute to exciting IT projects with a leading company.

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Responsibilities

· Troubleshoot and repair mechanical equipment, e.g. engine, generators, etc.

· Troubleshoot and repair hydraulic and electrical system on aircraft tow tractors, GPU (Generator Power Unit), ACU (Air-Con Unit), ASU (Air Starter Unit), etc.

· Able to read and understand engineering schematic drawings and manuals

· Able to perform preventive and corrective maintenance on equipment

· Other duties as assigned

Job requirement

· Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent

· At least 3 Year(s) of working experience in mechanical and electrical

· Comfortable with shift work arrangement

· Preferably with Class 3/4/5 Driving License and/or Class 3 ADP (Airfield Driving Permit)

IT SYSTEM ENGINEER (IN-HOUSE SUPPORT: ROTATING SHIFTS)

MORE INFORMATION:

• Company: Government related organization [End-User/ In-house Support]
• Working Location: Central CBD Area (Nearest MRT: Novena)
• Working Arrangements: 3 – 4 rotating working Days/week (Rotating: 8.30 AM – 8.30 PM/ 8.30 AM – 8.30 AM)
• Benefits (on top of basic): Annual Bonus + Other Attractive Employee Benefits (i.e.: Annual Leaves, Medical & Insurance Benefits, etc.]

RESPONSIBILITIES (LEVEL 1 – LEVEL 2):

• Daily operation (management, maintenance, troubleshooting & replacement) of IT Systems, Operating Systems, Infrastructure, Server, Network, Storage, SAN, Network, Telephony Systems (PABX, Voice Servers, Gateways, Phones, etc.), Software & Hardware, etc.
• Working closely with vendors
• Conducting Reviews/ Audits and Reporting (i.e.: Documentations)
• Other relevant duties as assigned

REQUIREMENTS:

• Required to have Diploma (or higher) in IT, Computer Science or related disciplines
• Have at least 2 years of relevant working experiences with System Engineering [i.e.: Daily Management & Maintenance of IT System]
• Comfortable & able to commit to rotating working days & 12-Hour shifts

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

We are seeking a dedicated and knowledgeable IT Engineer to provide technical support and expertise for Microsoft 365 (M365) applications.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to 5.5k (basic) + AWS + VB

This role involves analyzing and resolving technical incidents and service requests, supporting escalated customer issues, and ensuring positive business outcomes. You will engage in major incident management, problem and change management, service and process improvements, customer relationship management, onboarding, and reporting. Additionally, you will perform software/hardware installations, maintain technical documentation, and support End User Computing (EUC) projects, particularly those related to M365 products.

Responsibilities:

• Provide expertise and guidance on the potential use of all M365 applications.
• Support customers with M365 applications, including Exchange Online, MS Teams, Teams Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other core services.
• Provide technical support for online meetings ensuring a good video conference experience with the ability to manage different conferencing devices.
• Perform troubleshooting as required, leading problem-solving efforts involving outside vendors and other support personnel and/or organizations.
• Perform administration tasks (Azure Active Directory) including user/group administration, security permissions, group policies, systems configuration, research event log warnings and errors, and resource monitoring.
• Interact with the service desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
• Fulfill other duties delegated by the Manager or Team Lead from time to time.
• Serve as the escalation point for members of the IT team working on M365-related issues in the internal helpdesk system.
• Support Linux, Windows OS, desktop/laptop-related software, and hardware when needed.
• Fulfill desktop/laptop-related service requests, including but not limited to cloning and deployment, software installation within the Service Level Agreement as required.
• Assist the Team Lead in performing various desktop/laptop-related projects, including but not limited to PC Refresh, In-Place Upgrade, Security Patching, etc.

Requirements:

• Minimum of 3 years of working experience in Microsoft 365 Technologies.
• Experience in Microsoft Intune (Deploy of applications to Windows, iOS, and Android devices) is a must.
• Experience in supporting M365 users.
• Possess knowledge in IT networking to troubleshoot first-level networking problems.
• Possess IT skills in MS Windows, M365, desktop hardware, and network environments.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J47266" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Engineer (Server, Network)/ IT Support

Responsibilities

• Provide IT Support and Network Maintenance.
• Responsible for hardening, System Updates, Patches and Configuration Changes and Administration.
• Responsible in administering a complex Windows infrastructure environment
• Good in managing IT Infrastructure, Windows Server (AD, Exchange), Network VMware and System.
• Ability to administration and management of server and its software such as installation, backup, maintenance and troubleshooting.

Requirements

• Strong in IT Infrastructure, Windows, System Server, Network and Desktop experience.
• Technically strong in hands on implementation, maintenance and troubleshooting.
• Strong in providing IT/ System Support.
• Good in handling IT Infrastructure, Windows Server (AD, Exchange), Network and System Administration.
• Diploma in IT / relevant field or higher
• Ability to administer a complex Windows infrastructure environment
• Minimum 4 years of experience in IT System Infrastructure and Network Support.
• Good communication skills, be meticulous, organized in your work and be able to work well with tight deadlines

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in Microsoft D365 system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into Microsoft D365 for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• University degree or Diploma holder in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft D365, Microsoft Dynamics
• Good command of written and spoken English
• This is a 1 year contract.

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Engineer (Server, Network)/ IT Support

Responsibilities

• Provide IT Support and Network Maintenance.
• Responsible for hardening, System Updates, Patches and Configuration Changes and Administration.
• Responsible in administering a complex Windows infrastructure environment
• Good in managing IT Infrastructure, Windows Server (AD, Exchange), Network VMware and System.
• Ability to administration and management of server and its software such as installation, backup, maintenance and troubleshooting.

Requirements

• Strong in IT Infrastructure, Windows, System Server, Network and Desktop experience.
• Technically strong in hands on implementation, maintenance and troubleshooting.
• Strong in providing IT/ System Support.
• Good in handling IT Infrastructure, Windows Server (AD, Exchange), Network and System Administration.
• Diploma in IT / relevant field or higher
• Ability to administer a complex Windows infrastructure environment
• Minimum 4 years of experience in IT System Infrastructure and Network Support.
• Good communication skills, be meticulous, organized in your work and be able to work well with tight deadlines

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Your Role and Responsibilities

• Develop and optimize continuous integration and continuous deployment pipelines to ensure rapid and reliable software delivery
• Implement and optimize monitoring tools to proactively detect and resolve performance issues, ensuring high availability and consistent system performance.
• Lead incident response strategies, including troubleshooting, root cause analysis and implementing preventive measures to avoid future occurrences
• Communicate effectively with stakeholders across teams within department and different departments to align DevOps strategies with business goals and ensure smooth project execution
• Continuous research and implement new technologies and methodologies to drive improvements in infrastructure deployment, scalability and the software development process

Required Technical and Professional Expertise

• 2 to 5+ years of hands-on experience in DevOps, software development or system operations.
• Proficient in scripting languages such as Python
• Extensive experience with CI/CD tools like Jenkins, GitLab CI
• Strong background in Linux/Unix Administration
• Expertise in using containerization & orchestration tools such as Docker, Kubernetes or OpenShift.
• Experience with infrastructure as code tools such as Terraform, Ansible or Puppet.
• Strong understanding of cloud services (AWS) and managing hybrid cloud environments