Total 6,503 Finance / Banking / Insurance job vacancies in 5 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

JOB SUMMARY

This role could be based in Singapore, Hong Kong and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Leading the Credit Centre of Excellence with end-to-end responsibility of Credit processes executed within the Business and Coverage Operations unit. In particular, the role holder will be the:

• Global Process Owner: GPO for overseeing all aspects of process and governance for the Level 1 process within Client Coverage Process Universe including Credit Origination & Renewal, Credit Allied Risks, Credit Monitoring and Credit Fulfilment processes ensuring ongoing compliance to both internal policies and external regulations. This includes a wide coverage across multiple Principal Risk Types including Credit Risk, Fraud Risk, Climate Risk, Reputational & Sustainability Risk, Compliance Risk and its delivery through the frontend and post approval credit processes.
• The role holder is expected to oversee and drive significant improvement in frontline operational and risk culture and standards of excellence and embed appropriate mechanism to augment existing controls through a proactive review approach to identify indicators of process risk, enabling early action and minimise potential losses. The role holder must lead the ideation on process simplification opportunities as well as associated Transformation and supervise the subsequent implementation of approved initiatives from a process implementation standpoint.
• Global Head, Client Risk Review Team: The role holder is also in charge of the global Client Risk Review Team (CRRT), a specialised team within the frontline, engaged in facilitating and conducting in depth end to end risk review of Corporate and Institutional Banking (CIB) client relationships, structures and transactions; in accordance with consistent standards, controls and levels of conduct & valued behaviours.
• Credit and Client Risk Hub CoE: In partnership with Client Coverage Business Management, oversight the execution of the strategic build-out of a client risk assessment centre of excellence/hub model as well as the integration of the Climate Risk Analyst Hub team. Lead and manage the Credit Analyst and ESG Risk Analyst teams based in GBS locations through respective leads to support onshore CAs in foundational or credit-allied risk areas, providing them with greater capacity and flexibility to:
• concentrate on key risk issues and escalation;
• support RMs in driving revenue; and
• accommodate unexpected peaks in workflow demand.
• The hub expansion is part of the Banks FFG initiative and will continue until mid-2027, with a progressive transition of credit process activities.

RESPONSIBILITIES

Strategy

• In line with CC Business Plan deliverables and QPR prioritisation, ensure that elevated risk treatment plans are in place and executed as per the committed timelines in order to mitigate elevated risks emanating from risk processes within their preview.
• Responsible for the design and end-to-end implementation of strategic solutions to ensure continuous compliance with enhanced internal policies and increasing requirements in the ever-changing regulatory landscape with special focus on emerging and heightened risk such as Fraud Risk, Climate Risk, Greenwashing Risk.
• Advocate a culture of frontline risk ownership within Client Coverage and the COO organisation.

Business

• Deep understanding and awareness of the wider business, economic and market environment in which the Group operates including advising on material emerging and horizon risks within the Business
• Lead and support the implementation of strategic initiatives aimed at enhancing the Bank's credit transformation agenda working closely with the CPOs and the Hives.
• Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline.
• Demonstrating client centricity by putting colleagues at the heart of our decision making and continuously seek to understand, deliver and improve our client and colleague experience.
• Leading on and advocating transformation change and continuous process improvements to drive the value from our strategic investments, maximise returns and deliver the Groups’ Return on Tangible Equity (RoTE)
• Support the CA Hub expansion to drive efficiency and business excellence

Processes

• Delegated accountability for end to end management of ALL Level 1 processes within the CC PU covering Credit Origination, Credit Renewal, Credit Allied, Credit Monitoring, Credit Documentation, Credit Reporting and Credit Limits Management and Credit Diligence process Governance including streamlining existing processes and rolling out new processes
• Provide subject matter expertise to deliver potential solutions to mitigate risks in this domain to broader CC COE stakeholders
• Embed new policy and processes into BAU after effectively engaging the network
• Drive globally consistent standards of execution of all applicable CIB policy and procedures and ensure relevant regional/country representation.
• Manage end to end updates and improvements for key processes based on data and information from multiple sources
• Drive process simplification and automation agenda as it relates to the multiple PRTs by leverage data and analytics
• Design and refine new and existing processes in line with the changing risk environment, regulatory landscape and Business agenda
• Support CRC execution teams and CA Team Heads (including CA Hub team) in process efficiency, rationalisation and capacity augmentation initiatives
• Responsible for engaging with third line to resolve any group specific issues and actions for impacted processes
• ​​​​​​Responsible for ensuring timely resolution of all front office queries that arise in the associated Credit and related processes within their management
• Responsible for coordinating with stakeholders (CAs, Client Management, CPOs, R&C, Business Heads etc) across the region and countries, and to increase transparency and share key developments, learnings and best practices
• Ensure monitoring of relevant CST/KCI exception trend and work with countries with actionable to improve operational effectiveness in their processes and controls. Provide guidance to the QC teams (in GBS and countries) to enhance their understandings and enable them to apply consistent approach to the checks, especially the qualitative/subjective ones
• Proactively escalating significant risks and issues to the Process Universe Owners, relevant RFOs or Policy Owners
• Build strong relationships with 2LOD across the Risk Types and support in the management of the Bank’s Risk profile.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the broader team as a senior staff and CoE MT member.
• Collaborate with key stakeholders, product partners, Risk and controls heads and product owners and apply influence to drive decisions to meet strategic objectives.
• Ensure the provision of ongoing training and development of team members/matrix reportees are suitably skilled and qualified for their roles.
• Provide inputs to job descriptions and objectives for matrix reportee, supervise task assigned to them and provide feedback in line with their performance against those objectives.
• Role modelling and building a culture of good conduct through embedding the Group’s Valued Behaviours
• Ensure that the team is ably equipped with the best in class MIS, risk management tools, and other data analytics required in support of execution of its responsibilities
• Nurture collaborative work across skill sets within the team to enable effective stringing together of seemingly unconnected information to draw well-reasoned review conclusions

Risk Management

• SPOC for all Credit, Fraud, Climate, Reputational & Sustainability Risk relevant Policy/Standards implementation within CC COE
• Ensure execution of the multi-year treatment plan(TP) across CC and drive the initiatives for sustainable risk management beyond completion of TP and targeted risk reductions
• Provide regular updates to Governance Committees such as CC and Credit NFRC, CIBNFRC, CIBMT, Risk MT (and other relevant committees/forums as necessary) on the progress of all risk related initiatives within CC
• Collaborate with Chief Product Owners to lead the next phase of design of delivery of Credit Transformation
• Partner with Product Partners such as TB, FM, Lending to smoothen the Operating Model with CC and execution through existing Credit processes
• Partner with Head CRRT to operationalise the TOM for the CRRT team in so far as it relates to and impact Client Coverage stakeholders.
• Partner with Heads of CCR Hub to operationalise the TOM for the CCR Hub CoE team in so far as it relates to and impact Client Coverage stakeholders.
• Own, coordinate and execute (where necessary) continuous learning and training to the frontline team to improve their awareness and understanding of policy & process risks and controls and the related governance/management of processes to achieve operational effectiveness
• Develop and implement roadmap of future enhancements to the control framework, in collaboration with 2LOD and Product partners.
• Provide subject matter expertise to RCRs/Boundary events from a risk perspective
• Work with GIA and other internal stakeholders to implement necessary actions under Management Action Plan (MAP) and ensure full closure of audit issues raised at a Group level
• Own and ensure delivery of actions arising from PRA Dear CEO Letters and specific reviews relating to the owned processes

Governance

• Responsible for assessing the effectiveness of the control framework to mitigate keys risk within the managed processes and initiating corrective treatment plan where required.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Regulator representative for risk matters at key non financial Risk committees, project working groups and forums
• Responsible for oversight centrally of GBS performed assurance checks (CSTs/KCIs) to ensure standardisation & consistency including continuous training and guidance to the team.
• Senior escalation point for stakeholders on client risk related issues
• Represent the CC COO function as required in the relevant Group risk forums such as CIB NFRC on specific matters such as Fraud Risk mitigation, Climate Risk Integration

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Role modelling and building a culture of good conduct through embedding the Group’s Valued Behaviours
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the CLDM Credit team to achieve the outcomes set out in the Bank’s Conduct Principles:
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIBMT members
• Frontline Client Coverage Staff – RM/CA/ARM
• Credit Policy team
• CFCC Advisory/Group Fraud Risk Management
• Enterprise Risk Management/ESGR/Greenwashing Risk
• Group Operational Risk team
• CSO Team
• Treasury Risk
• Product, Sales and Risk management teams across Trade, FM
• CIB COO teams
• Client Management Regional Heads
• GBS Operations Teams
• CC Business Development Team
• Group Internal Audit

Our Ideal Candidate

• 15+ years of experience in Credit Risk and related Risk areas with a leading commercial bank, preferably with international exposure
• Bachelor’s/Master’s degree in Business/Finance/Accounting and/or professional certifications (e.g., CFA, CFE, CPA, FRM) preferred
• Proven and relevant experience preferably Credit risk management as a frontline or 2nd / 3rd line partner, ideally in one or more of areas such as Credit Analyst, Credit Officer, Operational Risk or Credit Risk related audit/assurance. Relevant experience in relationship management will be a plus including a broad understanding of the CIB Business segments and activities
• Thorough understanding of Banking business processes & products, risks, threats and internal controls particularly in relation to Credit origination processes
• Familiarity with relevant parts of the CIB organisation and good connectivity with Risk Framework Owners and other stakeholders with client level information that may be used as input in review activity
• Thought leadership and proven ability to work across a global team and effectively collaborate with a wide range of stakeholders
• Strong analytical and program management skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
• Successfully handle challenging roles requiring collaboration and stakeholder management
• Work with all levels of management and staff, successfully manage and engage multiple stakeholders, negotiate effectively in situations involving conflicting interests and positively influence key decision makers on critical issues. Proven people leader with experience managing other team leaders / senior individuals.
• Liaise and coordinate on an ongoing with various parts of the Bank, including senior business and risk stakeholders
• Proactive and positive with the ability to make good/sound decisions and use independent judgement
• Ability to influence and align action plans with senior business stakeholders
• Maintain control, direction and motivation in an ever-changing business environment
• Coach/mentor individuals of varying seniority
• Excellent oral & written communication and presentation skills

Role Specific Technical Competencies

• Client Coverage processes and controls
• Client Coverage Products (TB, FM, Lending)
• Risk Management – Credit Risk
• Risk Management – Fraud Risk
• Risk Management – Operational Risk
• Risk Management – Reputational & Sustainability Risk
• Risk Management – Climate Risk
• Risk Management – Traded Credit Risk
• Risk Management – Compliance Risk
• Analytical Skills
• Stakeholder Management
• Written and Communication Skills
• Program/Project Management
• Business Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Salary: up to $6000

Work hours: Monday to Friday office hour

Start date: Mid November 2024 - 5 months extendable

Key Tasks :

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred Degree in Accounting/ Finance
• Strong in Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Fluency in English written and spoken skills
• Working knowledge of Mandarin is an advantage due to exposure to China market
• Able to work under pressure with tight deadline
• Able to handle tasks independently
• Good analytical skill, with an eye for detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/8099

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Real Estate
We were an early entrant among institutional investors in real estate including traditional private real estate (brick-and-mortar assets), public equities, real estate investment trusts, and real estate-related debt instruments.

Business Management & Operations

The Business Management & Operations team plays a vital role to provide business management and transaction execution support to Real Estate Investment Professionals globally. This includes developing governance structures for the Real Estate business, propagating industry best practices, improving efficiency by process design, coordinating deal execution and closings, and overseeing the process of identification and presenting data to ensure GIC Real Estate continues to retain its competitive edge.

The team also manages the Real Estate portfolio insurance program to ensure appropriate protection of downside risks.

The role will report to the Head, Real Estate Business Management & Operations.

What will you do as an Associate (Insurance) in the Real Estate Business Management & Operations team?

• Manage the renewal of the Global Insurance Program for GIC RE
• Track and ensure timely premium payment for the Global Insurance Program
• Coordinate and monitor progress of annual risk engineering surveys
• Assist and provide the investment teams with technical insurance advice
• Selectively review JV level insurance cover (as directed)
• Manage broker and insurer relationships for GIC RE
• Manage ongoing claims for GIC RE’s Global Insurance Program

What qualifications or skills should you possess in this role?

• At least 3 years of relevant insurance work experience
• University degree in related field (actuary, business – insurance etc.)
• Detail-oriented with ability to work independently
• Team player with good interpersonal and communication skills
• Inquisitive self-starter, with ability to work in a fast-paced environment
• Excellent computer skills in Excel and PowerPoint

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Real Estate Department here: https://gic.careers/group/real-estate/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/15967/

The Company

Join a international service provider within the Energy market with tremendous growth potential. Due to evolving business needs, we are actively recruiting for a seasoned Regional Finance Director, APAC to be based in Singapore.

The Role

Reporting to the Group CFO and managing a team globally, you will be overseeing financial reporting, budgeting, forecasting as well as statutory audit, tax and compliance requirements. As part of the leadership team, you will be partnering with business leaders on project costing and margin improvement, working with management to improve working capital management, putting in place system and the right talent to elevate the finance function., enhancing financial efficiency. Other key areas include evaluating the organization structure, reporting lines and professional competencies of the finance and accounting teams and develop a more centralized finance operation. There is also a need to work on improving capital expenditure investment decisions and fixed asset management to create value. Lastly, cash management and working capital management is needed to facilitate business growth and dividend payments. There is a need to develop relationships with external stakeholders such as banks to provide better facilities. You will be responsible for optimizing tax planning and implementation. You will also perform due diligence on various subsidiaries across multiple geographic locations and will be able to put internal controls and risk management procedures in place to prevent frauds and steer clear of crises.

Your Profile

To qualify for this role, you must have a Bachelor Degree in Accountancy with minimum 15 years of relevant experience with the later years in the capacity of a Finance Director within the energy or industrial sector. It is essential to have commercial business acumen, ability to work with international stakeholders and be a key advisor to the Board and Management in making well informed decisions.

Apply Today

Please send your resume, in WORD format only and quote Ref No GC13064288, by clicking the apply button. Please note that only short-listed candidates will be contacted.

About this role:

Wells Fargo is seeking a Graduate Analyst / Investment Banking Program Analyst (Debt Capital Markets) to join our growing Corporate and Investment Banking team in Singapore for the 2025 Graduate Programme.

In this role, you will:

• Support senior and coverage bankers in their coverage and execution responsibilities, including idea generation and interaction with existing and prospective clients
• Lead the preparation of written material, including pitch books, proposals, client materials and associated supporting analyses
• Prepare ongoing market update materials, and stay abreast of key market developments and establishing knowledge of the target client base and relevant market dynamics
• Assist in logistical requirement for clients and their investment engagement, such as roadshows
• Work closely with partners locally and globally from different teams, including support teams
• Develop skills across a range of debt products, from senior bonds to subordinated instruments, liability management and ESG products
• Play a key role in the execution function of a transaction including but not limited to internal approval requirements, preparing materials, support and coordinate due diligence, negotiation etc.
• Identify opportunities for process improvements within Investment Banking Program
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• Experience in Investment Banking Program, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Successfully complete an undergraduate degree between December 2024 – June 2025. This is a future position to start in July 2025.
• Experience in or with exposure to Debt Capital Markets or Debt Syndicate through internships or work experience
• The candidate should have or will need to obtain any relevant MAS-required licenses

Job Expectations:

• Diligent and focused, taking initiative to proactively improve our coverage, pitching and execution with core clients
• Strong team player, focused on team building and partnership within the team and with other partners
• Strong inter-personal skills, with an ability to engage and develop relationships with clients, and also internal partners

Interested candidates are invited to complete the application submission on Wells Fargo career portal. We will only contact shortlisted candidates from Wells Fargo career portal

Roles and Responsibilities

• Preparation and analysis of MAS Regulatory Reports (MAS 610, 649, 757, 640, 755, Adjusted Capital Fund Report, BIS Consolidated Returns, Quarterly Reporting for Section 35, Quarterly I&E, Etc)
• Preparation of Daily reports and monitoring of internal/regulatory ratios
• Perform detailed reconciliation of Nostro Account
• Support any additional queries from MAS
• Ensure timely submission of reports and responsible for being in compliance with MAS guidelines and regulations
• Responsible for daily (Core Banking System) closing
• Provide support on ad-hoc assignments and projects

Requirements

• Priority for "Person in expert or familiar with Microsoft Excel"
• Basic knowledge of MAS Regulatory Returns is a must
• Possess at least 1 year of working experience, preferably in the banking industry
• Degree in Banking, Accounting, Finance, or Equivalent
• Prefer to have good communication, interpersonal skills and attention for details

About the company
An additional headcount for the finance team, with our client who is a leading global insurance company.

About the job

• Manage User Acceptance Testing (UAT) for finance projects, ensuring alignment with financial controls and governance frameworks.
• Collaborate with finance teams and IT to define test requirements, validate system functionality, and ensure regulatory compliance.
• Develop and execute UAT plans, track issues, and recommend go/no-go decisions based on test outcomes.
• Support finance transformation and system implementation projects from a governance perspective.

Skills and experience required

• At least 2-3 years of experience in finance governance, finance transformation, or similar roles, with hands-on UAT or project management experience.
• Excellent analytical skills with attention to detail in data validation and process improvements.
• Strong communication and stakeholder management skills, with the ability to collaborate across departments.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

about the company

A leading regional bank with a strong presence in the APAC market. It has an approved new headcount in their Credit Risk department.

about the job

• Evaluate intricate financial data, projections, and analyze industry and country-specific risks, providing concise summaries
• Demonstrate strong written and verbal communication skills to effectively convey complex credit structures and borrower profiles
• Enhance the quality and timeliness of documents, ensuring alignment with risk tolerance, policies, and procedures, while identifying key risks and mitigation strategies
• Present clear credit recommendations to the credit committee
• Submit credit proposals promptly within prescribed deadlines for approval by Credit Committees
• Maintain objectiveness in presenting credit risk management information to Credit Committees
• Review rating model inputs for accuracy, consistency, and relevance to assign Risk Ratings effectively
• Independently oversee and monitor critical elements of the credit process and timely escalation of credit risk issues and generate risk mitigation solutions
• Make sure documentation complies with credit procedures and bank policy
• Manage and review routine documentation for existing and new credit portfolios
• Establish and maintain a comprehensive database for managing security and collateral
• Prepare periodic and management information reports for the department

about the manager/team

Reporting to the Head of Credit Risk, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor degree with at least 4-8 years of experience in commercial and corporate banking credit analysis, credit risk and credit admin/ willingness to pick up credit admin
• Knowledge of banking products such as trade finance, bilateral, syndicated loans, and treasury etc

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

A fantastic opportunity exists for a role for a mid-level Associate to join our Aviation Asset Finance Team in Singapore. With a highly supportive team culture and leading international clients, we have been voted Aviation Law Firm of the year by Asian Legal Business, South East Asia and Hong Kong.

Ideally the successful candidate will possess at least 3 to 5 years' PQE experience in aviation / asset finance in order to undertake the work and responsibility entailed in this role.

About you

We are seeking a candidate who is/has:

• Qualified in England and Wales and/or any other similar common law jurisdiction
• Ideally has at least 3 to 5 years' post-qualification relevant working experience in an international law firm
• Experienced in a broad range aviation asset finance work including aircraft leasing, sale and purchase, novation, operating lease, lease extension, release of security, purchase leaseback and novation, acquisition and financing, co-leasing, etc
• Capable of taking the lead in the execution of sizeable client engagements
• Attention to detail and demonstrates good practical case handling skills
• Able to work under pressure and handle concurrent tasks
• A team player with good communication skills, both written and verbal
• Confident, is willing to learn and take on responsibility at assigned tasks, whilst understanding it is okay to ask for support and guidance
• Efficient, organised, and can demonstrate excellent time management skills
• Personable and able to communicate comfortably with colleagues and clients

On offer

The successful candidate will report to Ling Lui (see Ling Lui | LinkedIn) who is active in the Singapore and Asian aviation finance markets. She and the team here advise financiers, lessors and operators on cross-border multi-jurisdictional secured aircraft financings, JOLCO financings, aircraft leasing and trading, export credit-backed financings, commercial loans and general asset financings.

Along with an attractive salary package commensurate to your experience and expertise, you will be eligible for bonuses and entry into our global training programs. The firm is focused in developing their top talent for success to ensure the broader success of the firm as a whole.

If you are looking to develop your career working with a leading international law firm, with a high performing and supportive team or if you are looking for a change of setting to enhance what you can offer, then contact us for a confidential discussion by forwarding a cover letter and resumé to [email protected].

Permanent | Corporate Banking | Foreign Bank

Salary range: up to $6000

Work Location: Central

Responsibilities:

• Responsible to handle import & export L/C and amendment
• Processing Inward and Outward Collection and settlement
• Following up on unpaid bills and the outstanding fees
• Issuing Banker’s Guarantees as and when required.
• Checking of Trade Import / Export Document
• Perform other ad-hoc duties assigned by management

Requirements:

• Possess Diploma/Degree with minimum 5years' experience of trade operations in Corporate Banking
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24495

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• Position: Accounts Executive/Bookkeeper
• Working day: Mon to Fri, 5 day work week
• Salary: $1800- $2500
• Working location: JALAN SULTAN, TEXTILE CENTRE(Bugis)
• Working hours: 9am - 6pm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:

We are looking for a Bookkeeping Accounts Executive to join our finance team. In this role, you will be responsible for maintaining accurate financial records, processing transactions, and ensuring compliance with accounting regulations. You will play a crucial role in supporting our financial operations and helping to achieve our organizational goals.

Key responsibilities:

• Reporting to the General Manager
• Maintain accurate and up-to-date financial records, including ledgers, invoices, and receipts.
• Able to read, prepare, manage, use and interpret financial books.
• Process accounts payable and receivable, ensuring timely and accurate payment of invoices.
• Perform regular bank reconciliations and resolve discrepancies in financial records.
• Assist in the preparation of monthly, quarterly, and annual financial reports for management review.
• Help track and monitor budgets, providing insights on variances and financial performance.
• Ensure compliance with accounting standards and regulatory requirements.
• Assist with internal and external audits by providing necessary documentation and explanations.
• Work closely with the General Manager to provide financial insights and support operational decisions.

Skills and Requirements:

• Diploma in Accounting, Finance, or a related field.
• At least 1-2 years of experience in bookkeeping or accounting.
• Strong knowledge of accounting principles and practices.
• Proficiency in accounting software and Microsoft Office Suite, especially Excel

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

Job Title: Infrastructure Engineer (Banking / 12 Month Contract)

Responsibilities:

• Manage and drive the z/OS Unix (Mainframe Access Management) operations and audits.
• Drive and operationalize z/OS initiatives such as MFA and STIG.
• Write scripts/JCL to automate tasks and improve processes.
• Manage identity and access management processes, standards, and procedures to ensure control effectiveness and service quality.

Requirements:

• Education: Bachelor's degree in IT or equivalent (a major in IT security or related areas would be an added advantage).
• Experience:At least 5-7 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.

Skills:

• Strong understanding of zSecure Admin and zSecure Audit modules.
• Good working knowledge of the Access Management lifecycle and process.
• Strong hands-on experience in Microsoft Excel.
• Prior experience in banking or financial services institutions is preferred.
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking a highly experienced Technical Delivery Manager for the implementation of IBM Data Cap and IBM Business Automation Workflow solutions for a key banking client. This is a 6 months extendable contract role to start with.

The ideal candidate will have over 8 years of project management experience, particularly in the banking sector, with a deep understanding of workflow management, document capture, and automation tools like IBM Data Cap, IBM Business Automation Workflow, and FileNet.

Key Responsibilities:

• Lead the end-to-end delivery of IBM Data Cap and IBM Business Automation Workflow implementations, ensuring alignment with business goals and technical requirements.
• Manage a cross-functional team of developers, business analysts, and other stakeholders to ensure timely, high-quality delivery.
• Oversee all phases of the project lifecycle, including planning, scoping, execution, testing, and deployment.
• Collaborate with business and IT teams to understand requirements, provide solution recommendations, and ensure alignment with banking operations and compliance standards.
• Provide ongoing program management and ensure all deliverables are met within scope, budget, and timelines.
• Facilitate stakeholder meetings, status updates, and risk management.
• Ensure high-level technical guidance and support for implementation and integration of IBM solutions.

Key Requirements:

• Minimum of 8 years of experience in project management, specifically in the banking domain.
• Extensive experience in managing IBM Data Cap, IBM Business Automation Workflow, and FileNet implementations.
• Strong program management skills, including risk management, resource management, and client communication.
• Proven track record of successfully delivering large-scale workflow automation and document management solutions.
• Excellent leadership and team management skills with the ability to engage and guide technical and non-technical teams.
• In-depth understanding of banking processes and the ability to apply this knowledge to automation and workflow solutions.
• Strong communication skills, with the ability to engage with senior stakeholders, business users, and technical teams.

Preferred Qualifications:

• IBM Certified Professional (Data Cap, Business Automation Workflow).
• Experience with Agile methodologies in a banking project context.
• Strong understanding of regulatory requirements and compliance in the banking sector.

Contract Duration: 6 Months with potential extension based on performance.

If you have a proven track record in managing IBM workflow implementations in the banking sector, we encourage you to apply.

Argyll Scott Consutling Pte Ltd

Job Description

1. Implement compliance controls, policies and procedures

• Supports the implementation of controls, compliance checks and compliance processes.
• Executes tasks according to procedures to ensure regulatory compliance across ESBSG, and escalates any issues to relevant parties where needed

2. Execute compliance-related administration

• Assists with keeping compliance processes updated and conducting research and preparation of necessary materials for standard compliance reporting.

3. Support compliance knowledge management

• Supports in training and implementation of new or changing regulations.
• Comfortable executing tasks independently and implementing guidelines in accordance with requirements and processes

Job Requirement

1. Candidate is mature with good manners.
2. To cope in fast-paced environments, and is organised and responsible.
3. As Candidate is required to be familiar with the compliance requirement of MAS, those with at least 5 years of working experience in Singapore Financial Industry (with not more than 2 FIs) will have advantage.
4. Given that we are a Taiwanese bank; knowledge of mandarin is essential in performing our task efficiently

about the company

Our client is a Global Institution recruiting for a high calibre and experienced Legal Counsel to join the team. This institution prides themselves on extensive expertise and global reach, supporting clients in navigating complex financial landscapes.

about the job

The Legal Counsel will be an integral pillar of the Core team, providing comprehensive legal support on a broad scope of legal matters across the region. The ideal candidate will have a strong background in insurance law and a proactive approach to legal challenges.

Key responsibilities include:

• Provide legal advice and support on all products and services, including policy terms and conditions.
• Draft, review, and negotiate contracts with clients, suppliers, and partners.
• Conduct legal research and analysis to support business initiatives and decision-making.
• Develop and implement policies and procedures to mitigate legal risks.
• Collaborate with cross-functional teams, including underwriting, risk assessment, and claims, to provide legal guidance on operational matters.
• Assist in the management of litigation matters, including coordinating with external counsel as needed.

skills and experience required

• Bachelors of Law degree with relevant Bar qualification
• Minimum 5 years of experience in a legal role, preferably in the insurance or financial services sector
• Strong knowledge of contract law, insurance law, and related regulations and policies
• Excellent analytical, communication, and negotiation skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proven problem-solving skills and a strategic mindset

To apply online please use the 'apply' function, alternatively you may contact <Daniella Koh> at <98237297>.
(EA: 94C3609/ <R1655148>)

The Role

SMBC is accelerating our Asia Centric strategy and promoting the sustainable growth of SMBC Group companies in growing markets in the region. The role carries out strategic planning and conducting oversight of subsidiaries for promoting business growth in Indonesia.

This role is an opportunity for interested candidates who aspire to gain valuable exposure in business planning and performance management. Candidates should possess strong accountability and initiative to formulate and execute solutions with a passion for results. Candidates who possess strong interest to apply transferable skills and knowledge in formulating strategic plans for sustainable business growth are welcome to apply.

Job Responsibilities

• Enhance business performance of subsidiaries in Indonesia and expand the business by working closely with stakeholders to gather and provide insightful analysis, develop and propose solutions to capture business opportunities.
• Set appropriate financial budgets and key performance indicators to drive growth in accordance to SMBC Group’s mid-term strategies and monitor business performance through assessment of local management reports.
• Implement strategies and initiatives supported by a good understanding of financial markets and business processes to support business growth.
• Report to internal stakeholders in a timely manner.

Job Requirements

• Bachelors’ degree with min 7 years of work experience in the financial industry with experience in business management and / or performance management.
• Possess sound commercial sense in understanding business considerations with a keen interest in enhancing business value propositions.
• Excellent organizational skills and time management with the ability to process multiple tasks simultaneously with attention to detail and timeliness.
• Strong interpersonal and communication abilities (verbal and written) including excellent presentation skills, effective cross-cultural communication, and stakeholder management capabilities.
• Strong collaboration and team playing abilities, with an ability to work with cross-functional teams across different countries while possessing the ability to work independently.
• Proactive with adaptability to change, and ability to implement innovative and value-adding solutions.
• Possess quantitative analytical, business management and critical thinking skills.
• Proficiency in MS Office (Word, PowerPoint and Excel).
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.

Why Join

• Joining the Global Markets South Asia Cluster as a Trader will enable you to gain experience in a rapidly growing and diverse market, enhancing your understanding of different economic environments.
• You will collaborate with a wide range of professionals, including economists, analysts, and other traders, fostering valuable connections in the industry.
• You will learn from experienced traders and industry leaders, providing guidance and support for your professional development.

How you succeed

• You will regularly follow economic news, market trends, and geopolitical developments in South Asia.
• You will familiarize yourself with the economic indicators, currency movements, and financial regulations specific to each country in the region.
• You will learn to evaluate risks associated with different trades and develop strategies to mitigate them.
• You will develop strong relationships with clients to understand their needs and provide tailored trading solutions.

What you do

• Primarily operate in Asia Time zone
• Contribute to the profitability of EM trading desk, with profit target and position limits
• Contribute to the franchise relating to Greater China business
• Quote and execute customer orders primarily in the Asian currencies.
• Gather relevant market information
• Provide analysis of market drivers, both in Developed & Emerging markets
• Maintain Order book and effectively manage position risk

Who you work with

Global Markets encompasses Treasury Advisory and Institutional Sales, Asset Liability Management, Trading, and Business Management. All working together. Offering services that enable efficient business operations. And enabling customers to focus on growth. You’ll be joining a dynamic team. Ambitious. Award-winning. Dynamic. Driven. It’s about multiproduct solutions that maximise opportunity for everyone. You included.

Who you are

• More than 3 years of trading experience, with proven track record of profitability
• Proficient in Microsoft Office

Who we are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On.

In everything we do.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

about company

I am currently working with a B2B fintech payment company. The company is looking to expand business in 2025. They have partners in over 10 markets and over 400 million of users.

Salary structure: Base + bonus. 2 rounds of interview process. Flexible hybrid working. Office at CBD.

about job

• Overseeing and managing the integration and implementation of products with partners such as wallet issuers or banks

• Ownership of the product, assess new products and potential partners solutions to measure their potential value

• Analyze and define product solutions based on business requirements

• Review the designs of API enhancements. Manage tech specs documentation and product documentation in Confluence

• Develop project plans, timelines, and manage project risks and issues

• Communicate with partners to design and manage integration efforts

skills and requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Min 10 years of experience in a similar role (e.g., Business Analyst, Technical Product Manager, Project Manager) with strong Payment Industry Experience.

• Prefer someone from banking or wallet background

• Ability to understand and represent both the business and technology

• Proven experience in managing large-scale technical integration projects

• Experience with payment systems, banking platforms and fintech integrations

• Familiarity with tools such as Jira, Confluence, and other project management software

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Duration: 3 months (Extendable/ Convertable)

Location: Clementi

Working Hours: Monday - Friday 9am to 530pm

Responsibilities:

• Maintain transactions for Accounts Receivable (AR) and Accounts Payable (AP), including but not limited to processing payments, issuing invoices, staff reimbursements, bank reconciliations, and general ledger entries.
• Prepare and submit GST returns.
• Handle insurance claims related to medical and work injury incidents.
• Manage medical claims, insurance claims, and allowance claims.
• Provide HR administrative and corporate services.
• Oversee staff onboarding and offboarding processes.
• Process various claims, grants, programs, and course applications for employees.
• Update employees' personal information.
• Manage employees' leave and claims.
• Perform any other ad-hoc tasks as assigned.

Requirements:

• Preferably at least 2 years of relevant experience. Prior experience in an accounting and administrative role is an advantage.
• Ability to work independently while being a good team player with strong communication skills.
• Capable of handling multiple duties and responsibilities simultaneously.
• Proficiency in SAGE, Excel, and Word.
• Preferably holding a Certificate or Diploma in Accounting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

ETL Developer, Banking (1-year renewable contract)

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Coordinate with Technology Delivery Manager and System Analyst to plan technical deliverables and schedule, perform design and development works to meet project requirements, and produce technical documents

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Perform data profiling, cleansing, transformation and validation to ensure data quality and integrity throughout the shell scripts and ETL pipelines

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Create and maintain technical documentation, including ETL specifications, data mappings, data dictionary, process workflows, data ownership and error handling procedures

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after production deployment

• Collaborate with cross-functional teams, such as data scientists, analysts, and business users, to understand their data requirements and provide support as needed

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform sanity testing and unit testing

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Must Have

• Bachelor's degree in computer science, information technology, or a related field

• At least 8 years of experience and knowledge in Control M, Unix Shell Scripting, and SQL

• At least 8 years of experience and knowledge in deployment process, create, manage and maintain CICD from source code repository, version control, code merge to deployment and housekeeping

• At least 6 years of experience in Hadoop, Hive, Hbase, HDFS and Data Engineering

• Experience in Bitbucket, Git, Jenkins, Artifactory and Aldon

• Experience in JIRA, Remedy and Incident Ticket management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Python, Java, NoSQL

• Experience in System Interfaces (SFTP, FTP, Connect Direct, API, Rest)

• Experience in Confluence and SharePoint

Role Synopsis:

The Credit and Compliance Manager is a leadership role within BP Sinopec Marine Fuels (BPSM), a joint venture between Sinopec and BP that specializes in bunkering services and cargo trading. The role is responsible for formulating, implementing and operating BPSM’s credit, customer onboarding and compliance policies and procedures. The role holder must balance achieving an appropriate risk/reward return with facilitating profitable and sustainable business growth. The role holder will work closely with the General Manager, CFO, bunker traders and other professionals in support of global growth strategies, providing a risk management lens to decision making.

Key Accountabilities:

Specific accountabilities and attributes include the following:

• Establish and own credit limits and trading tenor limits for counterparties that fall within formally delegated authority working to proactively facilitate commercial growth in a manner with appropriate awareness of associated risks and rewards and of BPSM’s credit risk appetite
• Understand and use of contractual terms, letters of credit, guarantees, lien structures, market instruments, and risk mitigation or similar protections to unlock value and achieve value adding transaction outcomes
• Maintain credit limits and related data within BPSM’s credit systems in an accurate and timely fashion – and monitor ongoing compliance therewith, escalating any concerns
• Selecting appropriate credit insurance coverage, managing claims and optimizing the insurance portfolio to mitigate financial losses
• For distressed counterparties, lead recovery efforts, which may include working closely with the counterparty, its lenders, and its other trade creditors
• Ensure Credit and related policies and procedures are compliant with the Joint Venture, Operating and other agreements in place between the shareholders and BPSM
• Conduct appropriate due diligence on counterparties and service providers, able to anticipate issues and be pro-active in resolving them
• Monitoring and assessing compliance risks by staying updated on evolving trade regulations, sanctions list, and emerging compliance issues in the industry
• Demonstrate a balanced but opportunistic mindset, with control accountabilities always coming first with an ongoing eye for circumstances which may present commercial origination openings for BPSM as well

Essential Experience & Job Requirements:

• Extensive experience in a credit risk management in the bunker trading business
• Strong analytical and financial skills – including working with financial models and fluency with credit risk mitigation instruments
• Solid understanding of Singapore and international KYC/AML rules and regulations
• Understanding of international trade regulations, sanctions and export controls
• Innovative mindset which embraces the opportunity to add value by devising new approaches or solutions to overcome business hurdles without sacrificing prudent risk controls
• Excellent interpersonal skills, able to engage effectively as part of the team, absorbing new areas quickly and comfortable working autonomously, sometimes under high-paced work environment

Responsibilities

• Provide quality support for incoming enquiries via calls, email, live chat and walk-in (occasional)
• Assist customers via Calls.
• Support customer queries from other channels – In-person, Email, Live Chat etc.
• Manage escalations, complaints and feedback received
• Support night desk duties on rotational basis (1-2 times in a month)
• Support Hong Kong desk during public holidays(certain) on rotational basis
• Take ownership of client issues and follow through to resolution
• Participate in process improvement sessions and support delivery of client experience initiatives
• Make recommendations to improve or streamline current change practices to improve the customer experience, team productivity or operational efficiency
• Other ad hoc and general duties, and projects
• Meet the defined KPIs parameters consistently
• Adhere to professional standards of behavior & conduct in dealing with customers & fellow staff

Requirements

• 2 years of working experience in a Call Centre or service related role
• Candidates with relevant work experience will also be considered
• Excellent written and communication skills
• Resourceful and quick in solving problems.
• Strong service mindset and good negotiation skills
• Proficient in Microsoft Word, Excel, PowerPoint, computer and smartphone applications/navigations

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

At Pacific Prime Insurance Brokers Singapore, we are a leading insurance brokerage offering a comprehensive range of insurance solutions. Our mission is to empower clients with the knowledge and resources they need to make informed decisions about their insurance needs.

What We Offer:

• Competitive Compensation: A competitive base salary with an attractive commission structure.
• Comprehensive Benefits Package: Health, wellness, and lifestyle benefits designed to support your well-being.
• Career Advancement: Opportunities for growth and advancement within our rapidly expanding organization.
• Training Programs: Comprehensive training programs designed to equip you with essential skills for success.
• Inclusive Culture: A collaborative and supportive environment where your contributions are valued.

Key Responsibilities:

• Business Development: Proactively identify and secure new business opportunities in the health insurance industry.
• Client Engagement: Deliver exceptional customer service to ensure high levels of client satisfaction and retention
• Relationship Management: Foster and maintain strong relationships with clients and key stakeholders.
• Market Insight: Monitor and analyze market trends to identify growth opportunities and refine sales strategies.

Who You Are:

• Strong Communicator: Possess excellent interpersonal skills, effectively engaging diverse audiences.
• Self-Starter: Driven and proactive, you thrive in both collaborative environments and when working independently.
• Results-Oriented: A positive attitude and a strong focus on achieving sales targets.
• Proactive Problem Solver: With a service-oriented mindset and a positive attitude, you are always ready to tackle challenges effectively.

Qualifications:

• No prior sales experience is necessary; we seek candidates with passion and a strong desire to learn
• Holding SCI certifications (BCP, PGI, ComGI, HI) is a plus
• Proficiency in additional languages (e.g., French, Indonesian, Russian, Spanish, Hindi, Portuguese, Mandarin) is an advantage, as we work mainly with foreigners.

Join Us! If you’re excited about advancing your career in sales and making a real difference in the insurance industry, we’d love to hear from you!