Total 6,445 Finance / Banking / Insurance job vacancies in Raffles City, Central Singapore

• Oversee the daily operations and business activities of the Corporate Department.
• Manage and expand the overall portfolio to meet the department's targets – New and Renewal Business.
• Create new business development strategies and ensure excellent retention rate on existing portfolio.
• Ensure everyone displays teamwork and align roles & responsibilities for maximum effectiveness.

Requirements:

• Degree and above
• BCP, PGI, CGI & HI Certified
• At least 5 years of Property & Casualty experience with team management in Insurance industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities:

• Manage and maintain employee records, time and attendance data, and leave management efficiently.
• Recruitment Support: Assist in the recruitment process by posting job openings, screening resumes, conducting initial interviews, and coordinating with hiring managers to schedule interviews.
• Employee Onboarding: Facilitate smooth onboarding processes for new hires, including preparing necessary documents, conducting orientation, and ensuring a positive and welcoming experience.
• Employee Relations: Act as a point of contact for employees' HR-related queries, providing guidance on HR policies, benefits, and procedures.
• Compliance: Ensure compliance with HR laws, regulations, and internal policies, updating Timesoft as necessary to reflect changes in HR practices.
• Exit Processes: Manage employee offboarding processes, including conducting exit interviews and processing necessary paperwork in Timesoft.
• Employee Engagement: Assist in organising employee engagement activities and events to foster a positive work culture.

Requirements:

• Certificate/Professional/Diploma in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Officer or in a similar HR role.
• Hands-on experience using HRIS software a plus.
• Good understanding of HR best practices, employment laws, and regulations.
• Familiarity with HR functions such as recruitment, onboarding, and performance management.
• Excellent attention to detail and organisational skills, ensuring accurate and up-to-date HR records.
• Strong communication and interpersonal skills to interact effectively with employees at all levels.
• Ability to handle sensitive and confidential information with discretion.
• High level of integrity and professionalism in dealing with HR matters.

Process Development

Scrutinize LC documents of substantial amount including confirmed LC documents before effecting payments in order to compliance with policy and procedure.

Review acceptability of terms on LC confirmation/Back to Back LC/Risk participation applications before their issuance in order to have duly control

Responsible to approve TI transactions that requires approval to enable continuation of trade transactions and ensuring within approved limit assigned.

Authorizes and releases Manual Swift Messages generated in order to deliver the process in time.

Ensures FID approval is obtained before taking on Bank’s risks transaction in order to compliance with policies and procedures

Monitoring daily Banks exposures and limits for trade transactions to ensure that business is not exposed to undue risk.

Checking and signing availment ticket proposals for trade transactions in order to define any anomalies or discrepancies

Data Collection / Filing

Maintain proper daily records of both Import & Export transactions in TI plus for daily & monthly reporting.

To maintain proper records of all trade finance transactions handles and warehousing of old records.

Ensure all closed / processed transactions documents are completed

Ensure proper maintenance of recording of old records sent to warehouse

Ensure hand deliveries (documents) are correctly & timely dispatched

Ensure a smooth and effective back-up of counter staff duties

Participate in ad hoc projects and other tasks as assigned

Risk Management & Compliance

Ensures AML/CFT screening of parties are cleared before processing transactions

Adherence to all laws ( including trade) , regulations, policies & procedures & KYC/AML /CFT Compliance

Customer Service

Managing trade business relationship with customers to ensure customers satisfaction is delivered

Minimum qualifications:

Diploma in banking & Finance or Business

Minimum experience:

5 years related experience

The ideal candidate will be an integral part of the Structured Credit team, participating in the origination, execution and monitoring of both public and private investments, with a heavy focus within the APAC region. He/She should have a driven and positive entrepreneurial mindset.

Responsibilities:

• Provide support in origination and execution of structured finance transactions.
• Conduct fundamental credit analysis including financial modelling.
• Monitor portfolio performance and risk evaluation.
• Keep abreast of macro-economic trends and assist in other ad-hoc projects.

Requirements:

• 2-4 years of working experience with investment banking, corporate finance or asset management, exposure to fixed income or structured finance transactions a plus.
• Candidates with big four transaction experience will be considered.
• Proficient in modelling and using key systems such as Bloomberg, Excel, Powerpoint.
• Demonstrated skills in credit research, quantitative analysis, and presentation.
• Pro-active, independent, attention to detail and willingness to learn.
• Highly motivated, a team player with good interpersonal skills.
• University Graduate in Finance, Mathematics, Engineering, Economics, or related discipline.
• Proficient in English and Chinese, any SEA language considered a plus.

Roles & Responsibilities

- Develop and identifying business opportunities for corporate insurance & employee benefits programmes

- Business development – identify and acquisition of new accounts

- Broking – review, enhance, marketing, placement and recommend new programme design

- Generating new leads and acquire new customers, cold calls, client/referrals, Gebiz tenders, etc.

- Building and maintain strategic relationships with insurers

- Deliver individual sales activities and new business targets

- Planning and overseeing new marketing initiatives by keeping abreast of market/ product evolution

- Identify cross-selling opportunities within inter-department

- Develop a growth strategy focused both on financial gain and customer satisfaction.

Key Requirements/Skills/Experience

• At least 5 years relevant experience

• Ability to build extensive network with prospects, market players and opinion leaders
• Ability to generate and convert leads
• Expert knowledge in sales and negotiation skills
• Ability to convince customers in negotiations
• Excellent interpersonal and communication skills (both oral and written) in English

· Proficient in Microsoft Office Word, Excel, Outlooks

Academic Qualification

· Degree-level educated

· Relevant Insurance Qualification (CII/ ANZIIF/CGI /HI /M5 /M9) or

· Insurance relevant specialty/technical diploma

The Company invites applicants for the position of Assistant Manager.

Specific Responsibilities

This position plays a crucial role in ensuring the financial reporting of Singapore Reinsurance Corporation Ltd are running smoothly, including but not restricting to the following activities:

• Responsible for performing IFRS 17 quarterly group reporting and annual statutory reporting and reconciliation work;
• Develop in-depth understanding of financial results and support the analysis of the company’s financial performance and identify any anomalies, generating meaningful commentaries to provide actionable insights to management;
• Support and ensure timely submission of quarterly and annual regulatory and statutory reports and tax reporting;
• Active collaboration with management and both internal and external stakeholders, such as auditors and regulatory authorities;
• Drive continuous improvement initiatives of processes and automation projects;
• Any other ad-hoc assignments and projects

Requirements:

- Bachelor’s Degree in Finance/Accounting and/or relevant professional qualifications

- 4-5 years’ relevant work experience in the (re)insurance industry

- Sound technical competencies of IFRS and of insurance accounting principles

- Strong knowledge and experience in reporting under ACRA, MAS and IRAS regulatory reporting experience in a (re)insurance company in Singapore would be advantageous

- Proficient in MS Excel

- Experience working with GL systems is desirable

Job Responsibilities:

• Support the maintenance and creation of managerial accounting framework and operational processes.
• Preparation of budgets and actively engage Tokyo HO and APD departments to finalize the budget allocations.Compare historical results against budgets and forecasts.
  Conduct variance analysis to explain differences in performance and make improvement plan.
• Prepare regular and ad-hoc reports for Management and Head Office relating to budget progress and forecast of achievement.
• Support in performing analytical function focusing on the following key areas:Evaluate whether the bank’s existing resources eg. funded assets, commitment, RWA and headcount are effectively utilized.
  Evaluate the cost efficiency of each department or product by considering the weightage of the financial resources each department consume.
  Determine which business, country and product have the highest and lowest net profit and profitability (ROE, ROFA and RARORA).
  Creating, updating and maintaining financial models and detailed forecasts of the P&L and balance sheet resources.
  Recommend the optimal ways to expand and grow the businesses.
• Support the execution of profitability framework to ensure the financial targets and planned improvement initiatives by Front Office departments are met.
• Lead the regional Project Management Office to improve the usage of a new Head Office system relating to Front Office transactions.

Requirements :

• Bachelor’s degree from an accredited university or college in finance or accountancy.
• 5 to 7 years of working experience in Financial / Management Accounting in the banking industry.
• Ability to converse in Japanese, both written and oral, is a must since this role will require close communication with Tokyo HO.
• Strong in problem solving and process improvement, driving change and adoption for continuous improvement.
• Strong proficiency in Excel and PowerPoint. Experience in data processing tools (eg. Anaplan, Alteryx) and data visualization software (eg. Tableau, Power BI) will be an added advantage.
• Being a self-starter, pro-active and team player are key attributes.
• Comfortable working in a multi-cultural environment.

• Responsible for the clients’ insurance renewal process (Portfolio & Experience-rated Plans).
• Provide quotation for Employee Benefits insurance that comes from the online portal enquiry.
• Build good rapport with insurers to secure the best deals for the clients.
• Liaise closely with clients and insurers on policies renewal & new business placement.
• Source new quotations and present it to assigned portfolio.

Requirements:

• Diploma and above.
• BCP, PGI, ComGI, & HI Certified
• At least 3 years of Employee Benefits experience in GI Broking Firm.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

• Working Day: Mon to Fri
• Working Hours: 9:00am – 6:15pm
• Location: Pasir Panjang, Singapore
• Salary: S$ 3,000 - S$ 4,500

Responsibilities:
Account Payable

• Ensure vendor invoices are correctly matched against issued PO.
• Ensure vendor invoices are complete before payment.

AR Receivable

• Ensure Invoices are correctly billed.
• Generate RMA, Debit Note and Credit Note to customers.
• Update receipts from customers.

GL and Reports

• Update bank book and prepare monthly reconciliations.
• Conduct monthly physical inventory.
• Ensure accuracy of Monthly Inventory reports and reconciliations.
• Verify and process staff claims.
• Ensure all Import/Export Permits are complete.
• Prepare GST quarterly reports.
• Prepare and ensure monthly reports are submitted in a timely manner.
• Prepare audit schedules, fixed assets register, and management reports for auditing.
• Generate/prepare supporting reports to confirm the accuracy of Management and Financial Reports.

Others

• Assist in other accounting duties when necessary.
• Provide general administrative support and other duties as needed.
• Other general responsibilities.

Requirements:

• Minimum Diploma in Accounting/Finance/Business
• Minimum 1 to 2 years of relevant experience
• Proficient in Microsoft Office – Word, Excel, and PowerPoint
• Experience and knowledge in ERP and QuickBooks will be added advantage.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose

This position will look after Transaction Banking Cash Product mainly for internet banking, including payments, FX booking and production support.

This role involves daily cooperation with Tokyo Head Office and system analysts in Japan.

Responsibility of this position also include to leading the team to support these things and educate junior staffs to be able to support independently.

Job Responsibilities

This is a regional cash product development role with the following responsibilities and expected experience:

• To implement solutions for corporate internet banking channel, including regulatory compliance, payments and collection capabilities, strategic initiatives to improve customer experience across all APAC countries.
• To handle internet banking projects, including regulatory projects in APAC will be required.
• To roll out the implementation of real time FX rate booking solution to APAC branches, including integration between internet banking and Treasury FX systems. Domain knowledge of FX rates, execution and workflows, including technical interfaces such as XML, API/SOAP, HULFT will be required.
• To provide day-to-day production support which includes answering user queries, monitoring applications, reviewing and planning of system changes and server upgrades.
• To provide support system release on weekends, including user testing and production verification test.
• To work closely with Tokyo Head Office including daily discussion with system analysts and product managers in Japan
• To lead in resolving issues across departments and to mentor the junior team members

Job Requirement

• University graduate with degree related to IT/Computer Science or Business or equivalent
• At least 10 years of experience in cash management or transaction banking, including regulatory projects and FX booking system.
• Strong working knowledge of technical interfaces such as XML, API/SOAP, HULFT
• Experience with working in Japanese bank and Host-to-Host solution will be advantageous
• Proficient in Japanese (spoken and written) is advantages as the role requires for daily communication with stakeholders in Japan and discussion will be conducted in Japanese
• Well versed in MS Excel, MS Word, MS Powerpoint, etc.
• Leadership skills
• Strong communication skills, proactive, team player, good inter-personal skills

Roles & Responsibilities:

• Assist the HOD and DHOD in the planning, managing and implementing the company’s strategy; proactively collect data and information related to the operation and development of the Company (macro-economics, policies and regulations, etc.); timely research and evaluate industrial structure and industry dynamics; conduct strategic analysis and management benchmarking; develop strategic plans and roadmaps through communications with teams of front, middle and back office;
• According to the company's business development requirements, actively seek investment projects that meet the company's development strategy, and prepare the overall planning, market research, business negotiation, due diligence, feasibility study, project establishment demonstration and implementation of various investment projects of the company;
• Responsible for communicating, summarising, preparing, reporting and adjusting the annual investment plan;
• Support the Finance Department in project financing activities in capital markets;
• Responsible for the management of the subsidiary's fixed asset purchase, new construction, reconstruction and expansion projects;
• Responsible for the formulation and implementation of reform and restructuring plans for the Company and its subsidiaries and associated companies; organise and implement corporate actions such as division, merger, bankruptcy, reorganisation of the Company;
• Responsible for managing the process of proposing, reporting and seeking approval of investment projects in fixed assets and equity;
• Responsible for the equity management of subsidiaries, holding companies and associated companies, including but not limited to equity registration, review and record of basic management systems (e.g. Company Constitution and joint venture agreements), filling and related statistics of shareholders and equity information, organising researches or reviews on the issues of board meeting and General Meeting of Shareholders, contribute to ensuring the Company’s benefits and rights based on the equity share;
• Responsible for the registration of new property and the upkeep of the record of the existing property of the Company;
• Responsible for preparing and submitting reports and documents requested by various CNAF departments including but not limited to Planning and Development and Operational Management;
• Other ad-hoc duties as assigned by the Head of Corporate Development & Investment.

Requirements:

• Bachelor in Investment/ Finance/ related field or equivalent;
• Min. 5 years relevant working experience in project development, project management, and financial modeling, preferably in commodities trading companies;
• Knowledge of oil & gas industry especially the upstream and downstream expertise in aviation fuel field is preferred;
• Excellent organisational skills and networking skills, and enjoy developing and maintaining strong relationships with key stakeholders;
• Hands-on and execution-focused attitude and able to work independently with minimum supervision;
• Willing to work in a challenging, fast paced environment and to adapt to situations as they arise;
• Possess strong analytical skills, strategic thinking, business savvy and financial acumen;
• Strong attention to details and able to understand complex information and apply logical reasoning and assessment;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;
• Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

• Job Responsibilities:
• Bank reconciliation & Data entry in Oracle Netsuite
• AR & AP aging monitoring and reporting
• Assisting in Monthly closing and schedule
• Assisting to answer audit queries and other reporting requirements
• Managing the accounts for Digital Goods business
• other ad-hoc tasks as assigned by the Management

Collateral Risk Management Team oversees the management of risks relating to collateral received in connection with BoS client’s borrowing and trading activities. The team’s objective is to manage risk efficiently and effectively so as to protect the bank’s financial returns and sustain business growth. The team has two functions: Methodology and Analytics function focuses on the development of quantitative model, approach and methods to apply for evaluation of collateral risk and the formulation of risk parameters and policy framework. Operationalisation and Monitoring function focuses on the implementation of the relevant policy and operating procedure, ongoing monitoring, timely action taking and day-to-day business support.

This job opening is with Methodology and Analytics function area of collateral risk management.

Roles and Responsibilities:

• Develop and maintain the bank’s collateral lending and derivatives margining methodology. Perform regular review and analysis to ensure that the models are in line with the bank’s risk policy and are appropriate under the evolving market conditions.
• Discover and diagnose methodology related issues including input data, assumption, concept, computation, system implementation process and thus design and propose model refinement and enhancement
• Carry out periodical risk calibrations, back testing, benchmarking. Respond to queries and challenges from independent model validators, internal or external auditors to ensure the soundness and correct application of the models.
• Support new products and businesses. Conduct research to develop risk management approaches, tools, and analytics to help widen business coverage and product scope.
• Work with Risk Managers and developers on the design and development of risk management systems and infrastructure.

Requirements:

• At least 7 years of relevant experience in risk analytics
• Good university degree in a quantitative discipline (e.g. Mathematics, Statistics, Financial Engineering etc.) with a strong ability of handling data and performing quantitative analysis.
• Advanced knowledge of key products of capital markets. Understand the main risk drivers and factors. Familiar with valuation of the financial instruments and derivatives.
• Analytical and independent thinker with good written and verbal communication skills especially in explaining complex technical subjects in a simple/pragmatic manner to business and senior management.
• Strong curiosity of the field, proactively seeking opportunity of learning and progress.
• Strong team player with good communication, interpersonal and organizational skills

• Engage with business users to elicit review and update business requirement. Analyse "To Be" business and operation processes in the new platform
• Facilitate workshops with end users on requirements gathering.
• Be the lead PMO in AML projects / initiatives to manage the objective and deliverables for KYC Projects
• Collaborate with IT Business Analyst to ensure the requirements is understood and documented. Facilitating UAT Testing with Technology team(s) for the rollout of KYC enhancements.
• Support Global Client Lifecycle Management project Implementation across 15 branches, follow up and investigation of any project issues and defects with Technology team
• Engage and communicate with key stakeholders/senior management to provide regular updates / report of progress of project, key risks and issues.
• Prepare user training material and support user training.

Job Requirements

• Degree or equivalent
• Certification in Project Management is a plus
• Experience in managing AML/KYC projects is essential
• Prior project management experience in managing IT, digitalization and/or process improvement projects in FI is a plus
• Some experience in applying Agile in projects
• Good knowledge of IT systems used in the banking industry
• Ability to lead functional and end-to-end projects
• Confidence in leading discussions with senior management, building consensus and influence change
• Ability to bridge between business needs and technical requirements
• Collaborative and a good listener to understand businesses need
• Ability to multitask and work on tight timelines

The candidate will support sustainable finance business development efforts targeting our clients in APAC.

Key responsibilities include:

• Conduct research on sustainability topics, including climate risk, biodiversity, environmental and social practices in the region and internationally etc.
• Keep abreast of industry best practices, standards, trends and developments, communicating and raising awareness to internal stakeholders
• Support the team and relationship managers in origination of sustainable finance transactions
• Support the team in carrying out ESG risk evaluations from portfolio risk or new transaction perspective

Job requirements:

• Bachelor’s degree required; advanced degree preferred. Ideally finance / sustainability related.
• Some prior working experience or research in the fields of sustainable finance, sustainability, climate change, decarbonization strategies, low-carbon transition tech, etc. is preferred
• Knowledge of banking/finance products and terminology
• Strong teamwork and collaboration qualities
• Outstanding written and verbal communication skills. Ability to communicate in a proactive, clear and structured manner
• Self-motivated and strong interpersonal skills
• Can demonstrate critical thinking, should be resourceful and adaptable in uncertainty
• A strong team player – able to ideate and lead initiatives while supporting team members on their projects

• Engage with business users to elicit review and update business requirement. Analyse "To Be" business and operation processes in the new platform
• Facilitate workshops with end users on requirements gathering.
• Be the lead PMO in AML projects / initiatives to manage the objective and deliverables for KYC Projects
• Collaborate with IT Business Analyst to ensure the requirements is understood and documented. Facilitating UAT Testing with Technology team(s) for the rollout of KYC enhancements.
• Support Global Client Lifecycle Management project Implementation across 15 branches, follow up and investigation of any project issues and defects with Technology team
• Engage and communicate with key stakeholders/senior management to provide regular updates / report of progress of project, key risks and issues.
• Prepare user training material and support user training.

Job Requirements

• Degree or equivalent
• Certification in Project Management is a plus
• Experience in managing AML/KYC projects is essential
• Prior project management experience in managing IT, digitalization and/or process improvement projects in FI is a plus
• Some experience in applying Agile in projects
• Good knowledge of IT systems used in the banking industry
• Ability to lead functional and end-to-end projects
• Confidence in leading discussions with senior management, building consensus and influence change
• Ability to bridge between business needs and technical requirements
• Collaborative and a good listener to understand businesses need
• Ability to multitask and work on tight timelines

Responsibilities:

• This business development role targets new Chinese companies expanding to ASEAN in particularly Singapore, Malaysia and Indonesia. The focus will be on the identification of potential customers using internal and external data according to customer segments and industry eco-systems.
• Candidate will also be required to tap on new and existing channels, building new segments and customer base.
• With the strong trading and investment flows within ASEAN, the candidate must also be able to connect flows and create new opportunities for the bank and customers, tapping on our ASEAN network.
• Candidate will also be required to independently drive initiatives with the in-country teams, building our regional franchise.

Requirements:

• Wide business contacts and be creative in generating value for stakeholders
• Independent and have strong sense of completion in driving new initiatives
• Innovative and be willing to try new ways of doing things
• Cultural sensitivity when working with colleagues from the region
• Good credit skills and be aware of the risks in different industries
• Strong language skills

Role:

Oversee the Cards Portfolio Management activities to identify business opportunities by defining a strong product proposition and management. Develop effective marketing strategies, initiatives and programmes targeted at identified key segments by the business to maximise portfolio profitability. Manage and oversee key projects that are strategic in achieving Business goals.

Key responsibilities include:

Contribute towards meeting AOP key indicators in Card business.

• Ensure that the following key business indicators are met:

1. Revenue
2. NPBT
3. Receivables
4. Sales
5. New Card Accounts

Drive key projects for the Business

• Drive balance build initiatives
• Execute timely Customer Life Cycle Management actions to drive higher engagement, active rates and retention
• Provide requirements and business input for key servicing journeys

Initiate Marketing Programmes to increase customer engagement and to contribute to portfolio profitability

• By developing the unique value propositions reflecting the segments’ needs to drive activation and retention
• By analysing emerging trends and opportunities for targeted offers
• By interpreting portfolio demographic and behavioural profiles and identifying manageable customer segments for targeted offers
• By implementing effective, measurable tracking mechanisms and seeking ways to improve and finetune each marketing programme
• By monitoring end-to-end campaign timelines from initiation to creative development and programme fulfilment to post-campaign analysis
• By initiating Marketing Programme Proposals and business cases and ensuring they are duly completed and signed-off by Signatories Parties before proceeding with each campaign
• By ensuring advertising expenses are within approved budgets

Ensure that delivery and support departments are readied before each marketing campaign

• By spearheading activities and analysing resources and requirements for each marketing programme
• By ensuring frontliners/delivery channels are briefed and equipped them with the necessary information to deliver the product and promotion swiftly to the customer

Manage and develop a high performing team to deliver business results

• Ensure open communications with the team and encourage regular feedback.
• Conduct weekly team meetings to update work progress, share learning and address work concerns/ issues
• Facilitate and complete bi-annual performance reviews

Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimise the likelihood of it occurring

• Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting

To be successful in the role, you should meet the following requirements:

The job holder is required to work within the parameters/guidelines/regulations set out in the Marketing Guidelines and Process, FIM, BIM and other related HSBC Group Manuals and those laid down by the Association of Banks in Singapore (ABS) and the Monetary Authority of Singapore (MAS). Whilst the jobholder is required to work independently with minimum supervision, he/she is expected to discharge his/her responsibilities as and when required by the line manager. All campaign proposals should be referred to the line manager and other internal risk stewards for approval as required.

Key requirements & experience

• Degree holder with minimum 5 years’ experience in consumer credit cards within banking
• In depth understanding of customer segmentation, marketing, acquisition and regulatory environment surrounding consumer credit cards
• Excellent communication and interpersonal skills, and ability to interact and work with a wide spectrum of internal and external stakeholders
• Good project management skills

We are looking to recruit a candidate to work as an Portfolio Finance Trader in Tokyo The candidate should be analytical, highly motivated, hardworking and energetic. They must possess the communication skills to maintain and develop relationships internally within the fund and externally with the financing counterparties. They must be adaptable to market conditions, whilst being able to be consistent in their approach to the daily role.

If this sounds like the kind of position you thrive in, we’d love to hear from you.

Principal Responsibilities:

• Work closely with the Portfolio Managers trading Asian Equities, proactively keeping them updated on the latest financing color, regulations and products relevant to their strategies. In addition, help educate new PMs on Equity Finance and Securities Lending capabilities.
• Work with PMs on a daily basis to deliver best possible results on stock borrow with various Prime Brokers, with focus on hard-to-borrow names.
• Work with the Prime Brokers to build on strong relationships and drive optimal outcomes for the firm in financing, stock borrow and various Delta One products.
• Work very closely with the US and European Portfolio Finance desks to maintain a consistent global approach internally and externally
• Working with Portfolio Finance Global team, Execution, Operations and Technology to help drive firm-wide financing solutions

Qualifications/Skills Required:

• At a minimum, an Investment management certificate or equivalent minimum of 5 years of relevant experience in Investment Banking or buy side Investment Management
• Must have prime brokerage knowledge and technical knowledge of Asian markets including China
• Knowledge of stock loan markets in Asia and basic knowledge of corporate actions
• Good understanding of securities lending, equity swaps and associated trading activities. In addition a working knowledge of upcoming regulation changes and dividend taxation would be useful
• Excel, Bloomberg, Reuters, Powerpoint, Python and VBA working knowledge essential
• Analytical and quantitative skills and very good attention to detail
• Demonstrates thoroughness and strong ownership of work with excellent time planning and organization skills
• Able to prioritize in a fast moving, high pressure, constantly changing environment
• High sense of urgency
• Outgoing and friendly personality, strong and professional communication skills
• Quick learner, detail oriented; Demonstrable thoroughness and strong ownership of work

Effectively partake in the activities under client onboarding, KYC/AML, client database management and other administrations tasks for Singapore and Asia Desk- Bahrain as follows:

· Client on-boarding, including customer due diligence, sanctions, KYC/AML and FCC Compliance processes and maintenance/renewals as well as timely off-boarding of clients.

· Contacting and liaising with client regarding on-boarding process, required documents and any other matter on customer due diligence.

· Conducting appropriate searches through the system records, existing document repositories and publicly available information to complete due diligence as per the procedures set up by Group Compliance

· Completion of account opening documentation and any change requests, liaising with Legal, Credit, Operations as appropriate.

· Management of all clients database, to ensure clients information are updated and according to as per the procedures set up by Group Compliance.

· Tracking and monitoring due date of periodic reviews and ensuring the periodic review performed in a timely manner

· Assuming the central point of contact for taking and routing Customer queries with regards of on-boarding processes, updating signatories and all due diligence matters

· Assuming the central point for corporates/FIs conducting KYC on Bank ABC Singapore

General

Assist department by:

· Performing all tasks in the capacity of a Maker.

· Assuming the role of a Custodian in the Safe Custody Management Process, as and when nominated.

· Ensuring all processes and procedures are adhered to at all times.

· Escalating risks/issues through the line manager for timely resolution.

· Assisting in the development and ongoing maintenance of an activities Dashboard.

· Serving as a central point of client interactions by handling, resolving, and escalating day-to-day customer administrative queries and complaints as appropriate by liaising with various stakeholders.

· Undertaking planned and adhoc projects.

· Punctual delivery of all returns and requested services.

· Improving processes, time to market and provide a best-in-class client experience while adhering to internal and external Client expectations.

· Developing and maintaining cordial relationships with internal as well as external customers.

· Concluding assigned training programs

Steering clear from any form of negative feedback, be it delivery or staff conduct.

Requirement

· Ability to solve problems, take decisions or escalate to higher levels (as appropriate) and get along with people amicably.

· Good understanding of Wholesale banking products.

· Good knowledge and understanding of KYC, AML and Operations management.

· Ability to understand monitoring requirements.

· Fair working knowledge of Credit Documentation, Syndicated Loan Structures, Commercial Contracts, Trade Finance, Credit Risk and Banking terminology including standard loan covenants.

· Solid computer skills with capability to use spreadsheets, graphic and presentation packages to review and create professional materials.

· Be able to articulate complex processes into simple and easy-to-understand procedure.

· Identify, plan and execute projects through to fruition.

Fluent in written and spoken English and Chinese language to comprehend, interpret and spread Chinese financials into internal spreadsheets

· Degree level qualification in banking, finance, accountancy or business administration from a good university

· 5 - 7 years working experience in a similar function, credit or audit with a large regional or global financial institution (an added advantage)

We’re seeking a future team member for the role of Corporate Actions Client Services Specialist to join our APAC Client Service team. This role is in Singapore and supports our APAC client enquires for Corporate Actions, Income, Proxy and Class Actions across all markets. This role is located in Singapore, hybrid.

In this role, you’ll make an impact in the following ways:

• Manage a portfolio of high-profile clients, ensuring all their queries are acknowledged, investigated and resolved in a timely and professional manner and in line with departmental standards
• Provide support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
• Proactively review and resolve problems by conducting necessary analysis, liaising with internal teams and departments across the globe, with escalation where required.
• Drive client satisfaction– including regular proactive calls, touchpoints and where possible face to face visits. Develop and maintain excellent client contacts and partnership.
• Host review calls to discuss and analyze service concerns or issues raised. Work with clients to improve their productivity & usage of self-service tools where applicable.
• Partner with peer groups in Operations, Product and Technology for Corporate Actions, Income, and Proxy to develop client solutions that will also enable the reduction of manual processing.
• Applies advanced problem-solving skills, judgement, and experience to analyze information.
• Uses strong interpersonal and communication skills to deliver high quality service to a specialized client base.
• Leads and participates in internal activities and initiatives designed to improve the client experience.
• Uses knowledge of client services best practices and BNY Mellon client needs to help develop process improvements.
• Provides guidance to less experienced team members.
• Initiate Digitization projects to reduce queries through automation & selling self-service model. Eg; E-statements, E-swift, E-Advice, upcoming announcements and client elections.
• Continuously looks for and designs business required documents to reduce the number of manual touch points and develop client specific service solutions and maintains quality control.
• Keep updated on all new market and regulatory requirements affecting client portfolio/base - not only Corporate Actions, Income related but the wider custody product.
• Ensure adherence to all departmental standards/KPI’s and ensure a pristine control environment maintained at all times.
• Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team / working group.
• Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex / sensitive information.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 4 years of total work experience preferred with a minimum of 4 years specifically in Corporate Actions and Income Client service / Operations
• Strong Custody operational/client service experience in APAC and European markets
• Ability to converse in Mandarin to liaise with Mandarin speaking clients in Greater China region and/or experience in international markets would be a plus.
• Excellent written and verbal communication skills, especially under high pressure situations.
• Process Improvement skills
• Proficiency with Microsoft Office (MS access, MS excel, Power BI)
• Proven success as a team player

Hawksford – Thinking Beyond Tomorrow

With nearly 500 professionals across 15 locations, our clients are at the centre of everything we do.

We are committed to making every interaction meaningful and productive, and this is the case for all our institutional, entrepreneurial, and high-net-worth clients across the globe. We have helped families to take care of their wealth, entrepreneurs to succeed, multinational companies to operate and transact, and funds to maximise their returns.

Read our Customer Stories to learn more about our commitment and solutions that are tailored specifically to our clients.

Singapore is a magnet for entrepreneurs, high-net-worth families and businesses seeking to make the most of all that Asia has to offer. It is widely recognised as a leading global financial centre and having a pro-business environment.

Hawksford Singapore is one of the leading trust and corporate service providers in the country and have helped more than 1,000 businesses successfully incorporate in the city-state. As this market evolves, we encourage people of all skill levels to work with us, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Hawksford Singapore!

Principal Accountabilities:

• Handle and maintain accurate records of trust account balances and activity supported by relevant documentation
• Monitor trust account transactions and ensure compliance with legal and regulatory requirements
• Prepare and file trust account tax returns
• Provide regular financial statements and reports to clients
• Resolve any issues or discrepancies related to trust account activity
• Assist with client trust account setup and maintenance
• Manage full set of trust and its underlying companies’ accounts and prepare financial statements
• Provide accounting support to the trust manager on distributions, payments from and receipts into trusts and/or underlying companies
• Adhere to Company core values and expected behaviours

Skills Required

• Degree in accounting, finance, or a related field
• At least 3 years of experience in trust accounting or related industry
• Working knowledge of trust accounting principles and regulations
• Experience with trust accounting software and financial reporting tools
• Proven ability to maintain confidentiality and trust with clients
• Strong attention to detail and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple tasks and deadlines

Attitude Required

• Meticulous and discreet in handling confidential information
• Able to work well with both internal and external stakeholders
• Attention to detail is essential
• Able to adhere to tight deadlines
• Familiar with current trend of IT applications

If you see a job description but your experience doesn’t align perfectly with the qualifications, we’re always eager to hire talented, passionate candidates – so give it a try and apply.

At Hawksford, we’re committed to providing personal and professional growth opportunities that support our people. As our business grows, we ensure you do too.

We have a vibrant and forward-thinking culture, with tailored personal and professional development opportunities that will help you flourish in your career.

Not only do we aim to help you succeed in your current role and prepare you for whatever your next step is, we make sure to celebrate your successes along the way.

Join Us Today!

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing

This position presents an exciting opportunity for an energetic, results-driven, and personable individual with a strong analytical and data experience.

Job Description

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador of Lloyd’s List Intelligence
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• Proficiency in written and spoken English
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite
• Advanced OSINT research skills is a requirement
• Strong stakeholder management is required in this role, across all areas of the business
• A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Leave Benefits
• Work from anywhere policy
• Medical & Insurance Coverage