Total 6,020 Finance / Banking / Insurance job vacancies in outram park

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

• Perform impact analysis of enhancement requests on existing processes.

• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements

• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area

• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

• Prior experience in implementing or managing an ALM Risk System would be an advantage.

• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

• Knowledge of machine learning and AI usage would be useful.

• Strong inter-personal, communication, presentation, analytical and problem-solving skills

• Proficient in SQL and Excel

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

Deloitte’s Financial Services industry group strives to support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.

This position aims to provide transformational support to internationally active banks operating in the Southeast Asia (SEA) Region in the Financial Services Industry. You will work alongside our clients to help them to carry out transformation processes in a merger environment to make decisions and implement solutions through driving business value through execution and implementation.

You will work across all key segments within banking and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:

• Accompanying the transformation challenges in the context of bank mergers, incl. carrying out complex due diligences.
• Launch of a new Digital challenger bank or digital transformation of an incumbent bank.
• Open banking and market infrastructure initiatives.

You will exercise strong analytical and critical thinking skills, solve complex problems, communicate your findings, conduct impact assessment, and change management. Finally, you will work independently and collaboratively in a team.

You will support Deloitte and our clients in their transformation journey by:

• Identifying business requirements/overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Understanding how to use technology, human-centered design thinking and innovative approaches to solve our client’s business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people, and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Lead and act as an exemplary role model for leaders at all levels, whilst continuously promoting a sense of loyalty and energizes others to act.
• Build and sustain a high-performance culture by cultivating and amplifying individual and team strengths.
• Develop and sustain long-term, trust-based relationships with stakeholders, clients, and team.
• Manage the sustainable development of a strong pipeline of talent for current and future success, by driving a talent experience that differentiates Deloitte.
• Lead behavioral and cultural change through a supportive, collaborative, and highly inclusive environment where team members feel supported, respected, and engaged.

Requirements:

If you are someone with:

• Tertiary qualification in business, finance or equivalent discipline from a well ranked institution.
• 5 – 12 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking.
• Has achieved success in developing businesses within the Financial Services Industry and/or growing a consulting practice in both team and revenue.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Applicants with demonstrated experience leading strategy, operating model definition and implementation within these areas are preferred:

o Merger and post-merger environment of an internationally active bank

o Digital transformation of an incumbent bank

o Design and execution of new digital banking propositions

o Target Operating Model-led transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change)

• Advanced experience in operational project management
• Experience with Agile / Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills
• Proficient in excel and PowerPoint usage to present recommendations to clients and to ensure a stakeholder-adequate communication.
• Exceptional interpersonal, team building, and communication skills showcasing executive presence with demonstrated ability to manage senior client stakeholders.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So, what are you waiting for? Join the winning team now.

Position may be based in Singapore, but project location could be anywhere in the Asia-Pacific Region.

Due to volume of applications, we regret only shortlisted candidates will be notified.

KfW IPEX-Bank GmbH, Frankfurt, (“IPEX”) is the subsidiary of Germany’s state-owned KfW Bankengruppe in charge of supporting the European export industry. With a loan portfolio of approx. EUR 70 billion we provide financing to European exporters and their international clients’ worldwide, supporting projects that contribute to cleaner, more resilient and climate friendly investments.

IPEX maintains a subsidiary in Singapore, operating under a Merchant Bank License by the Monetary Authority of Singapore (“MAS”). The subsidiary’s mandate is to provide assistance to IPEX in the context of the bank’s mandate to support the German and European economies, especially exporters and project sponsors, in their global activities. It will originate commercial project finance and export finance loan products for IPEX in the Asia-Pacific (“APAC”) region.

IPEX supports financings for the transformation of the mobility sector and is one of the leading European banks in the shipping, maritime industry as well as aviation and land-based transportation sectors. The clients covered by our teams entail shipowners, airlines, mobility and transport corporates, public entities, lessors of assets and suppliers. We finance vessels with European technology worldwide, fuel-efficient aircrafts and engines, public urban transport, rail and logistics. We have profound expertise in ECA-backed financing solutions.

In order to further develop its client network and support growth ambitions in Asia, the Mobility team is extending its activities in the region. We plan to add further talent to a well-functioning team already working on different sectors and are looking for an experienced structurer and originator with shipping and mobility background.

The successful candidate will be responsible for proactively structuring and originating new business in the region. In cooperation with the sector team head at HQ in Frankfurt and under the supervision of the local senior management in Singapore, the candidate will be responsible for:

• Structuring of new business: Development of a suitable transaction structure for the customer and the bank. The business and risk strategy of KfW IPEX-Bank must be taken into account in the structuring process;
• Preparation of term sheets and credit papers;
• Supporting the credit process in close coordination with colleagues from Singapore and Frankfurt office
• Supporting contract negotiations of portfolio management in coordination with the Legal department;
• Relationship management with clients with whom IPEX already has a well-developed business relationship
• Preparation and provision of presentations, offers, etc. for the purpose of IPEX’s participation in financing rounds;
• Based on a deal team approach, close constructive cooperation with colleagues from Relationship and Portfolio Management (Front Office) as well as with all other internal interfaces (e.g. Risk, Legal, KYC unit, Syndication, Structuring Advisory);
• Regular exchange within the department and with all relevant interfaces with regard to relevant risk, market and product developments;
• Involvement in the ongoing development of sector and regional expertise.

We look for:

• Bachelor´s degree in Business/ Finance/ Economics or other related field or similar qualification ;
• Minimum 3-5 years of professional experience in banking or financial sector with a strong focus on export finance;
• Extensive sector know-how in at least one of the covered mobility sectors shipping, aviation, land-based transportation;
• Well –pronounced client relationship skills;
• Ability to lead discussions with C-level counterparts and highly ranked government representatives;
• High degree of proactivity;
• Ability to work in a team of originators – this team being spread over different regions, Excellent communication and interpersonal skills - willingness to work in an agile team set up;
• Intercultural acumen;

The Role Responsibilities

Support the Product Owner with the implementation of the Data Management standards across CCIB Client Coverage including but not limited to the tasks arising from the Data Privacy Transformation Programme (DPTP) assigned to Client Coverage business.

Strategy

· This role is positioned within the Client Lifecycle Design and Management (CLDM) Business Transformation / change team and targets to drive the required change delivery and implementation across CCIB Client Coverage. The nature and purposes of the projects may vary across regulatory, cost efficiency and operational efficiency domains.

Business

· Develop a deep understanding of the current state of CCIB Client Coverage’s data, processes, and systems

· Drive completion of key milestones for Client Coverage in accordance with the overall DPTP programme and the Risk Remediation Plan.

· Leads the Data Discovery exercise for all the Data standards and complete mandatory artefacts (Data Discovery Templates, Data Flowchart, Data Inventory etc.)

· Performs Gap Analysis of current state against the requirements in the Data Standard.

· Coordinate reviews and sign-off with GPOs (Group Process Owner Support) for all the above.

· Conduct and Lead Business Impact Assessments on the business and process from the tools/enablers that the Central DPTP team delivers to CCIB CC.

· Design Target Operating Models to conform to Data Standards, identity business solutions to meet the requirements in a complex process and technology environments, validate impact assessment & drive implementation plan

· Lead and drive key Change Management outcomes including Operational design, Communications, Learning, Operational Readiness & Operational Guidance to embed Data Management Standards for end user communities

· Effectively engage senior business stakeholders across geographies -Strong communication skills and ability to tailor complex content to stakeholder audiences

· Build strong and effective relationships with programme and business counterparts

· Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments

· Work effectively with other members within or outside of the team to ensure that deliverables are completed timely and to the required quality standards

Processes

· Scope is limited to CCIB CC processes

People & Talent

· Promote professional and personal growth through effective talent management

· Effectively manages relevant business stakeholders across CCIB CC

Risk Management

· Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees e.g. Non Financial Risk Committees, CCIB Risk Committees, Country Financial Crime Risk Committees etc.

Governance

· Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· CFCC

· DPTP / DSP

· Group Process Owners Support (GPOs)

· System Process Owners Support

· Chief Product Owner and the Hive

· Client Coverage Business Heads/ delegates

· Product Management (System/Platform Owners)

· Technology Delivery Partners

Our Ideal Candidate

· Degree or Professional Education/Qualifications from a recognized University.

· 5+ years of Direct Experience working in or consulting for Financial Institutions is critical. Knowledge of Banking process highly desired.

· Experience with reviewing, understanding and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes.

· Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology.

· Strong prioritization and organizing skills matched with the ability to manage stress, time, and change effectively

· Prior experience working in Agile Scrum team will be advantageous

· Technical knowledge of privacy laws and regulations in the UK (GDPR), Singapore (PDPC) and Hong Kong (PDPO) as a minimum, including the guidelines and recommendations of the respective Privacy Regulators like the UK ICO would be good to have

· Ability to take initiative, identify opportunities and work with minimal management oversight

· High level of attention to detail with the ability to identify areas of focus for solution design and implementation

· Ability to create effective work relationships across functions & borders

· Focused, organized, results-oriented and works independently to strict timeframes

· Ability to understand policy, standards, and procedural requirements

· Hands-on experience in operating model design (people, process, technology, information) with an ability to articulate complex ideas in layman-friendly terms

· Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments

· Basic project management skills such as tracking tasks and progress, manage timelines and ensure milestones are met.

· Proficiency in creating clear and concise documents.

· Flexible to adapt to changing requirements and priorities

· Team-player with excellent collaboration skills

· Any other relevant project management certification(s)

Role Specific Technical Competencies

· Change and Business Transformation

· Business Acumen

· Planning: Tactical, Strategic

· Agile Methodologies

· Analytical Thinking

· Coaching Others

· Business Process Design

· Strong Stakeholder Management

· Communication (oral, written, presentation)

· Time Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Seeking for a highly motivated and energetic individual to join our growing team and handle the financial and administrative operations for both our Hong Kong and Singapore portfolios. You'll play a crucial role in ensuring smooth functioning across various areas, including accounts payable and receivable, budgeting, expense management, and administrative support.

WHAT YOU’LL DO:

• Day to day accounting function: AR/ AP/ bank reconciliation
• Prepare vendor payments vouchers
• Update comments on accounts receivable daily, follow up with customers regarding payment to ensure timely payment of debts
• Handle disputed accounts and negotiate to bring suppliers/ customers into line with agreed terms
• Provide support with generating all invoices on monthly basis, ensuring that the appropriate tax rate is applied and charged on all invoices
• Prepare month end closing entries/ schedules
• Investigating and resolving any irregularities or enquiries
• Prepare VAT reconciliation to GST reconciliation
• Assist in audit and any office/ employees related renewals.
• Perform other finance & administrative responsibilities as necessary

WHAT YOU’LL NEED:

• Degree holder in Accounting or equivalent professional qualifications with minimum 2 years relevant experience
• Knowledge of Singapore corporate and tax requirements
• Good oral and written communication skills
• Adaptable and independent worker with a high level of integrity
• Good computer skills/proficient in MS Office applications

Contract duration: One year contract

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

- Daily download of incoming remittances.

- Identify and issue receipts.

- Follow up and request for details when available information is insufficient during receipting.

- Sending out monthly statement of account.

- Matching of receipts and payments.

- Maintain unprocessed items lists.

- Review the receipt/payment master list to follow up transactions identify for matching.

- Scan supporting documents to shared folder for follow up action by inter-department.

- Relevant experience preferred.

About the role

This position is part of the Technology Risk Management team (IT Second Line of Defence), responsible for security governance, policies, technology risk monitoring, risk reporting, risk assessment and related technology risk functions. He/she will need to work closely with IT, e.g. collecting of key risk indicators, review IT procedures (ensure compliance) and etc.

Key Responsibilities

• Familiar with MAS Security regulatory requirements and Bank’s policies and IT security best practices
• Part of the Technology Risk Mgmt team to maintain a strong governance and technology risk management process
• Responsible for crafting technology related policies and perform annual review to compliance to regulatory requirements
• Perform gap assessment against regulatory technology risk and cybersecurity requirements, monitor for changes or updates to the respective regulatory requirements, suggest recommendations, continuous improvement to the technology risk and cybersecurity framework when necessary
• Responsible for Technology Key Risk Indicator Reporting and Monitoring, work closely with relevant stakeholder to collect data for regular reporting and monitoring
• Responsible for Risk Register monitoring and necessarily follow up of treatment plan
• Provide security advisories when necessary
• Review assessment report, provide comment and independent view when necessary
• Stay up-to-date with current trends and regulations within the scope of Security, understand the latest threats, technologies and mitigation and provide necessary input to HO and local mgmt.

Skills and experience required

· Bachelor’s degree in Computer Science or equivalent

· Minimum 7 years’ experience within information security with at least 2 years in Technology Risk Management

· Good knowledge of the cyber threat landscape, cyber security technologies, including cloud security principles, practices and solutions.

· Experience on security assessment, improvement and solution finding

· Understanding of cloud platforms (e.g. AWS, Azure) and associated security controls

· Ability to develop security policy, standards and guidelines on best practices and industry standard

· Strong resilience personality, strong analytical and problem-solving skills, with the ability to think creatively and strategically to identify and mitigate potential cyber security risks

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Our Asia-Pacific Department covers more than thirty offices across fourteen countries in the Asia-Pacific region. We are responsible for setting up a business strategy and a business plan for the Asia-Pacific region, which includes the conduct of profit management and administrative operations for the branches, subsidiaries and affiliates under the Global Corporate & Investment Banking Division in the Asia-Pacific region (“the Branches”). In addition, we oversee the legal regulations and compliance matters of the Branches and ensure that we comply with the local regulator of each country that we operate in. Above all, we promote collaboration with subsidiaries or affiliated companies of Mizuho Financial Group.

We now have an opportunity for an experienced professional to join the team.

Your key roles & responsibilities include:

· Supporting and coordinating overseas offices of the Asia-Pacific region in the branch management (Internal control, Business strategy, Resource allocation and Regulation compliance)

· Communicating with offices in this region, other overseas regions and Japan for the planning and coordination of the branches, subsidiaries and affiliates under this region

· Promoting the business to help the Branches achieve their targets

· Preparing and submitting Management level reports in both English and Japanese language

What you should have:

· A Bachelor’s Degree

· At least fifteen years of experience with financial institutions

· At least ten years of experience in corporate finance

· Business-level proficiency in both English and Japanese as the incumbent is expected to read and understand documents as well as respond and present in these two languages

Job Description

• Account Management of existing employee benefits clients
• Sales and Renewals of Insurance products
• Support Business Developments including finalising placement of insurance products
• Conduct Needs Analysis and provide recommendations to clients
• Manage and develop client base as well as cross-selling
• Explain features, advantages and disadvantages of various policies
• Ability to provide critique of diffenent products/ programmes
• Assist with queries and claims from clients
• Prepare renewal reports and renewal materials (RFP’s)
• Conduct presentations to company staff
• Other ad-hoc duties and tasks as given by Management

Requirements

• Prior experience in International Private Medical Insurance is a must
• Required BCP, PGI, ComGI, HI, M5, M9 and M9A qualifications from SCI
• Service driven with a passion for excellence

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

· Develop and identifying business opportunities for employee benefits programmes

- Business development – identify and acquisition of new accounts

- Broking – review, enhance, marketing, placement and recommend new programme design

· Generating new leads and acquire new customers, cold calls, client/referrals, Gebiz tenders, etc.

· Building and maintain strategic relationships with insurers

· Deliver individual sales activities and new business targets

· Planning and overseeing new marketing initiatives by keeping abreast of market/ product evolution

· Identify cross-selling opportunities within inter-department

· Develop a growth strategy focused both on financial gain and customer satisfaction.

Key Requirements/Skills/Experience

• At least 10 years relevant experience

• Ability to build extensive network with prospects, market players and opinion leaders
• Ability to generate and convert leads
• Expert knowledge in sales and negotiation skills
• Ability to convince customers in negotiations
• Excellent interpersonal and communication skills (both oral and written) in English

· Proficient in Microsoft Office Word, Excel, Outlooks

Academic Qualification

· Degree-level educated

· Relevant Insurance Qualification (CII/ ANZIIF/CGI /HI /M5 /M9) or Insurance relevant specialty/technical

diploma

The Role Responsibilities

Support the Product Owner with the implementation of the CCIB Client Coverage Privacy /Data Protection strategy and all the tasks arising from the Data Privacy Transformation Programme (DPTP)

Strategy

· This role is positioned within the Client Lifecycle Design and Management (CLDM) Business Transformation / change team and targets to drive the required change delivery and implementation across CCIB Client Coverage. The nature and purposes of the projects may vary across regulatory, cost efficiency and operational efficiency domains.

Business

· Develop a deep understanding of the current state of CCIB Client Coverage’s data, processes, and systems

· Drive completion of key milestones for Client Coverage in accordance with the overall DPTP programme and the Risk Remediation Plan.

· Leads the Data Discovery exercise for all the Data standards and complete mandatory artefacts (Data Discovery Templates, Data Flowchart, Data Inventory etc.)

· Performs Gap Analysis of current state against the requirements in the Data Standard.

· Coordinate reviews and sign-off with GPOs (Group Process Owner Support) for all the above.

· Conduct and Lead Business Impact Assessments on the business and process from the tools/enablers that the Central DPTP team delivers to CCIB CC.

· Design Target Operating Models to conform to Data Standards, identity business solutions to meet the requirements in a complex process and technology environments, validate impact assessment & drive implementation plan

· Lead and drive key Change Management outcomes including Operational design, Communications, Learning, Operational Readiness & Operational Guidance to embed Data Management Standards for end user communities

· Effectively engage senior business stakeholders across geographies -Strong communication skills and ability to tailor complex content to stakeholder audiences

· Build strong and effective relationships with programme and business counterparts

· Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments

· Manage team of business analysts to ensure that deliverables are completed timely and to the required quality standards

Processes

· Scope is limited to CCIB CC processes

People & Talent

· Manage DRS members (e.g. BA Squads / teams etc.) to ensure that deliverables are completed timely and to the required quality standards

· Promote professional and personal growth through effective talent management

· Effectively manages relevant business stakeholders across CCIB CC

Risk Management

· Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees e.g. Non Financial Risk Committees, CCIB Risk Committees, Country Financial Crime Risk Committees etc.

Governance

· Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the CCIB CC Data Risk Squad, peers and reports to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Global Head, CCIB Data Management & Governance

· CFCC

· Standard Owners

· DPTP / Data Shield Programme

· Group Process Owners Support (GPOs)

· System Process Owners Support

· Chief Product Owner and the Hive

· Client Coverage Business Heads/ delegates

· Product Management (System/Platform Owners)

· Technology Delivery Partners

Our Ideal Candidate

· Degree or Professional Education/Qualifications from a recognized University.

· 10+ years of Direct Experience working in/ consulting for Financial Institutions is critical. Knowledge of Banking process highly desired.

· Experience with reviewing, understanding and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes.

· Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology.

· Strong prioritization and organizing skills matched with the ability to manage stress, time, and change effectively

· Prior experience working in Agile Scrum team will be advantageous

· Technical knowledge of privacy laws and regulations in the UK (GDPR), Singapore (PDPC) and Hong Kong (PDPO) as a minimum, including the guidelines and recommendations of the respective Privacy Regulators like the UK ICO would be good to have

· Ability to take initiative, identify opportunities and work with minimal management oversight

· High level of attention to detail with the ability to identify areas of focus for solution design and implementation

· Ability to create effective work relationships across functions & borders

· Focused, organized, results-oriented and works independently to strict timeframes

· Interpersonal skills in networking, influencing and decision making

· Ability to understand policy, standards, and procedural requirements

· Hands-on experience in operating model design (people, process, technology, information) with an ability to articulate complex ideas in layman-friendly terms

· Experience as a Lead Business Analyst, Transformation Lead or similar business change-centric role delivering change in the context of process and regulatory/ policy standards implementation

· Process, commercial and operational awareness needed to develop appropriate tactical and strategic solutions.

· Any other relevant project management certification(s)

Role Specific Technical Competencies

· Change and Business Transformation

· Business Acumen

· Planning: Tactical, Strategic

· Business Process Design

· Agile Methodologies

· Problem Solving and Analytical Thinking

· Presentation skill

· Leadership skill

· Strong Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Company

We are working on an exciting opportunity and looking for a Finance Project Manager with focus on Treasury & Tax to support our client, a well-established and renowned MNC. This is a fantastic opportunity to join a dynamic team in a leading global company in its field. This is a 12 months contract with possibility of extension.

Top of Form

The Role

The successful candidate will be an experienced Functional Project Manager with over 10 years of experience in IT project delivery with a focus on finance requirements – specifically treasury.

• Collaborating with business stakeholders to define project priorities, scope, requirements, and delivery plans.
• Maintaining a structured 'Book of Work' for transparency on progress and prioritization.
• Managing teams of resources to achieve project objectives and providing mentorship.
• Tracking project status and managing any issues effectively.
• Communicating project status and escalations to stakeholders.
• Offering design input and prioritizing tasks as needed.
• Acting as a scrum master for planning and prioritizing releases.
• Influencing prioritization processes with senior management.
• Ensuring compliance and fulfilling audit requirements.
• Providing expertise in Treasury and Tax.
• Conducting training sessions and workshops.
• Being hands-on when necessary, including detailed technical or business analysis.
• Managing change by building relationships with stakeholders and creating clear transition plans

Your Profile

• Bachelor's degree or equivalent in a relevant field.
• Proven track record of end-to-end project delivery ability to liaise effectively with business stakeholders to define project priorities, scope, requirements, and delivery plans.
• Solid team management skills, mentorship, communication, and the ability to influence senior management in prioritization processes.
• Proficiency in negotiation, stakeholder relationship management and team leadership.
• Accounting knowledge relevant to financial products in commodities trading is a bonus.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12907578, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Position: Enterprise Architect (Core Banking, Payments, Trades, Cards, ATM, Loyalty)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

About The Role:
The role has an overall responsibility for defining end-to-end domain specific solutions across business, operations, technology and compliance. Accountable for pro-actively identifying the business challenges, define bank-wide solutions and ensure these ‘fit for purpose’ solutions are delivered.

Job Objectives:

The successful candidate is expected to:

• Demonstrate deep domain expertise to ensure he/she is a trusted business partner who can identify business challenges and propose holistic sustainable solutions
• Build relationships with and between stakeholders across development, testing, business analysts and operational business partners
• Support the business by defining, developing and delivering solution concepts within the constraints, in a way that is sensitive to, and compatible with the business priorities
• Provide thought leadership by conceptualizing solutions to incorporate cutting-edge technologies into the group

Key Responsibilities

1. Solution Definition and Delivery

• Help the business user to articulate their business requirements in a structured manner.
• Translate these business objectives into an architectural approach and solution, in term of: Business and process architecture, Technology architecture (application, infrastructure and security)
• Define practical roadmap considering business, technical and delivery constraints
• Identify operations impact of the solution and liaise with operations to define the appropriate operating model
• Address all business challenges from a Technology & Operations perspective and ensure proposed solutions address issues with business, operations, technology, compliance any other impacted business units
• Improve existing approaches and/or develops new approaches to achieving improvement
• Spot potential problems, recognize the risk impact and propose risk mitigation strategies
• Lead the solution definition work-stream during implementation, to ensure the integrity of the business solutions is maintained
• Manage technology roadmap once the various projects have started to monitor the deviation to the roadmap and architecture and plan the remediation accordingly with the various project teams.

2. Stakeholder Relationship Management

• Acts as a single point of contact for all domain specific improvements and challenges
• Supports effective business change by building relationships with and between development teams, business analysts, testing teams and operational business partners
• Provides well-informed advice, typically within a specific domain specialism, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities
• Anticipates customer needs; responds to and follows through on customer enquiries, requests and issues to complete resolution or satisfaction in a timely manner

Job Requirements:

• Banking Architecture skills across Retail and Wholesales business domains. It encompases but not limited to: core banking, payments, trades, cards, branches systems, ATM, Loyalty , internet and mobile banking, reporting and MIS.
• Domain expertise with an excellent awareness of the various front-end and back-end systems and processes
• Heterogeneous technology platform knowledge such as AS400, Mainframe, open systems (unix, Java, Microsoft), MQ.
• Excellent communication and presentations skills to C-level, with the ability to synthetize and simplify technology solution and challenges.
• Ability to communicate effectively with technology and operations staff.
• Bachelor’s degree in engineering/ business/ finance or equivalent

Good to have

• IT Strategy onsulting experience will be an added advantage
• Experience with banks and/or leading innovative technology organizations
• Experience in managing and working with vendors to deliver projects is an added advantage.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Job Purpose

The job will further strengthen the team’s function as enablers to link the business operational needs to IT in ensuring their objectives are met in the most efficient and effective method.

Job Responsibilities

• Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.
• To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.
• To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues
• To properly document and file testing artefacts and documents into retrievable repositories.
• To prepare test data, monitor testing progress and to log defects.
• Ensure proper closure of the entire testing process within stipulated timelines.
• Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.
• Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.
• Perform product and policy parameter configurations in various systems within the overall project timeline.
• To provide support for post implementation issues.
• To assist in training documentation for internal staff.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirements

• Minimum Diploma and above
• At least 1 year of working experience with insurance knowledge will be advantageous
• Strong problem solving and good analytical skills.
• Strong attention to details.
• Good time management and the ability to work to tight time schedules.
• High level of integrity, takes accountability of work and good attitude over teamwork.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4915

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

COMPANY BACKGROUND

Haier is the number one brand of Major Appliances in the world with 16.3 percent of global market share. Headquartered in Qingdao, Haier has over 80,000 employees across 30 countries in the world.

Haier Singapore is the International HQ of Haier Group and is the main platform to provide HR, Finance, Trading, R&D, Legal, Internal Audit, Cybersecurity and Big Data supports to over 80 countries in Asia, Europe, Africa and North America markets.

As the continuous demands from global businesses, we are looking for passionate Total Rewards Professional to join our global Smart Home team.

KEY RESPONSIBILITIES

You will be part of global C&B team and implement best practices, attract high-quality employees and reduce turnover, including:

• Lead compensation and benefits survey across the region to ensure that we can attract and retain the right talent.
• Lead the Annual Salary Benchmarking exercise across the region in collaboration with relevant stakeholders and HR teams.
• Design compensation packages and bonus programs to support business growth and employee retention.
• Lead the team in the review or implementation of compensation and benefits related programmes and ensure programs sustainability in the Asia markets
• Lead annual salary budgeting and planning.

KEY REQUIREMENTS

The ideal candidate should possess:

• Good education background with at least 8 years of global total rewards management experience in MNCs.
• Familiar with Asia labour legislation and with hands-on experiences in Workday HRIS system in manufacturing industry.
• Experienced in leading global project teams and able to manage multiple projects concurrently.
• Excellent verbal and written communication skills in both English and Mandarin to liaise with both overseas and Chinese stakeholders and turn insights into actions.
• Numeric sounds and with good analytical skills in excel and other data analysis tools.
• Strong leadership and with data-driven and solution-orientated mind-set.

• Responsible for the clients’ insurance renewal process (Portfolio & Experience-rated Plans).
• Provide quotation for Employee Benefits insurance that comes from the online portal enquiry.
• Build good rapport with insurers to secure the best deals for the clients.
• Liaise closely with clients and insurers on policies renewal & new business placement.
• Source new quotations and present it to assigned portfolio.

Requirements:

• Diploma and above.
• BCP, PGI, ComGI, & HI Certified
• At least 3 years of Employee Benefits experience in GI Broking Firm.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• To assist in issuing invoices to customers using ERP system for Singapore & overseas subsidiaries on timely manner
• To assist in recording AR receipts into the accounting system and to ensure all AR collection is up to date
• To generate payment vouchers to vendors so that AP schedule is according to the payment cycle
• To update vendors invoices into the accounting system from time to time so that AP ageing is constantly updated
• To review, check and verify staff claims so that all the claims are comply with the employee’s handbook guidelines and claims procedures
• To check vendors’ SOA and compare the figures to our system to ensure no invoices are omitted
• To assist in month end closing activities in term of bank reconciliation, GL, accrual, depreciation and prepayment entries
• To prepare inter-company billings and ensure that all business transactions are properly recorded to the respective entities
• To assist in GST quarterly filling for Singapore registered entities, and SST filing for overseas entities
• To work closely with local subsidiaries/ auditors/ tax agents/ vendors to ensure that all financial transactions and records are in accordance with applicable local accounting standards, as well as statutory and tax requirements
• To maintain property asset register and review property capital expenditure
• To ensure the maintenance of adequate internal controls, proper accounting practices across the group, and ongoing compliance with group policies/statutory requirements
• To liaise with external auditors, taxation officers and corporate secretarial company
• Any additional duties as may be assigned from time to time

Requirements:

• Possesses a degree in Accountancy or equivalent
• Minimum 2 years relevant experience, and experience in group accounting will be an added advantage
• Must know how to do full sets of accounts, and knowledge in consolidation experience is a plus
• Good knowledge in Singapore tax, audit and accounting laws, practices and regulations
• Ability to analyse financial statements and is able to identity errors in financial reporting
• Organised and able to prioritise work to meet deadlines effectively
• Meticulous and detail-oriented

We are a Private Equity Fund specialized in the consumer sectors. We are currently expanding our Singapore Team to cover the emerging market deals.

Key Responsibilities:

• Assist the manager in fundamental research of the Southeast Asia and other emerging markets, especially in the consumer and TMT sectors
• Write deep dive industrial research reports and company analysis reports in Mandarin.
• Assist the manager to prepare PowerPoint presentation for ongoing deals
• Attend the meetings and conference calls when necessary
• Support the Investment Team in all aspects of project deliverables, investment and operations
• Financial analysis, modelling and forecasting
• Project due diligence process
• Other ad-hoc duties assigned by the manager

Requirement:

• Bachelor's Degree in Finance, Accountancy or Business or relevant disciplines
• At least 1 year experience in accounting, finance, private equity, sell-side / buy-side research or other relevant fields
• Independent self-starter who thrives in a fast-paced environment
• Fast learner, meticulous, proactive, innovative and self-motivated
• Excellent communication skills both written and verbal with Mandarin and English
• Speaking Bahasa Indonesia will be advantageous

• Responsible for the clients’ insurance renewal process (Portfolio & Experience-rated Plans).
• Provide quotation for Employee Benefits insurance that comes from the online portal enquiry.
• Build good rapport with insurers to secure the best deals for the clients.
• Liaise closely with clients and insurers on policies renewal & new business placement.
• Source new quotations and present it to assigned portfolio.

Requirements:

• Diploma and above.
• BCP, PGI, ComGI, & HI Certified
• At least 3 years of Employee Benefits experience in GI Broking Firm.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Assisting the operations manager with operational matters as assigned, ensuring smooth execution and timely completion.
• Oversee the export and claim processing documents trade matters, ensuring accuracy, compliance, and efficiency.

Requirements:

• Diploma and above.
• At least 2 years of Claim Processing experience in ISO Tank.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

United Overseas Insurance (UOI) is a member of the UOB Group.

Established in 1971, UOI is the only locally listed General Insurance company in Singapore.

The Company’s principal activities are the underwriting of general insurance business and reinsurance. General insurance covers a broad spectrum of insurance classes, e.g. fire, marine, motor, engineering, general accident and liability business.

UOI is a reliable and stable mid-tier insurer, focusing on achieving quality underwriting results. We are customer-centric and take on measured risks to underwrite on portfolio basis. We focus on customer-retention leveraging on the bank and UOI’s products and benefits. We are prudent in our approach; hence, we are known for achieving high underwriting margins. Our profitablilty over the years reflects our financial strength.

As a growth-oriented company, we continue to innovate and expand in Singapore and in the region.

Responsibilities

• Conduct outbound calls to potential customers, promoting and selling a range of general insurance products
• Initiate outbound calls and send emails to existing policy holders prior to their renewal dates, according to the service level agreement and renewal process
• Build and maintain strong customer relationships to facilitate both new business acquisition and renewals
• Perform customer retention
• Achieve persistency and retention targets as set by the company
• Provide excellent customer service by addressing customer enquiries and resolving issues
• Handle incoming calls, emails, and messages from customers promptly
• Keep abreast of industry trends, product knowledge, and competitor offerings to provide informed recommendations to customers
• Manage and update customer information in the CRM system with accuracy
• Collaborate with the marketing team to develop strategies for lead generation and customer engagement
• Process policies and provide the necessary documentation to customers
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions
• Generate reports as and when required

Requirements

• Minimally Diploma in any discipline
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage
• At least 2 years of relevant working experience in motor outbound sales, preferably in the insurance sector
• Knowledge of general insurance products, including motor, travel, home, personal accident, and health insurance
• Strong communication and interpersonal skills
• Proven track record of meeting sales quotas
• Excellent negotiation skills
• Pro-active and sales-driven

Join us now! Interested candidates please email your detailed CV to [email protected], and grow with UOI today!

• Provide insurance broking advice and insurance placement for clients.
• Prepare various relevant documentation required for insurance placement.
• Handle renewal business and checking of policies.
• Collate documents and information relating to claims as received from various parties.

Requirements:

• Certificate in General Insurance
• Diploma in Business Management or equivalent
• At least 3 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740