Total 3,497 account manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Responsibilities:

1. Collaborate with the Restaurant Manager to ensure smooth restaurant operations.
2. Assist the Operations Manager in menu planning and coordination with chefs and staff.
3. Coordinate with chefs to optimize provisioning and streamline purchasing.
4. Estimate food and beverage costs for effective financial planning.
5. Oversee portion control and minimize wastage in food preparation.
6. Conduct regular quality checks to maintain high standards.
7. Lead the team during shifts, ensuring adherence to service standards and financial targets.
8. Collaborate with management to plan marketing, advertising, and special events.
9. Manage hiring, training, and scheduling of food service personnel.
10. Investigate and resolve customer complaints regarding food quality and service.
11. Utilize Point of Sales system for preparing meal cost checks.
12. Assist in overall restaurant operations to ensure smooth functioning.
13. Perform other duties as assigned by management.

Requirements:

1. Minimum GCE 'N' level or equivalent, with at least 2 years of relevant experience.
2. Strong communication, interpersonal, and management skills.
3. Passionate about delivering excellent management and interpersonal services.
4. Ability to work independently and collaboratively within a team.

Other Benefits:

1. $80 monthly Performance Incentive (Terms and Conditions apply).
2. Profit Sharing Incentive.
3. Variable Performance Bonus.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Our company is currently looking for an excellent Assistant Restaurant Manager to assist our All Day Dining Restaurant in a hotel establishment. We are food and beverage focused, offering breakfast buffet, high tea, event catering, ala crate menu and room services for the hotel guests.

The candidate will report to and work closely with the Restaurant Manager to oversee the operations and ensure excellent services level of the ground crew. Our company mission is to provide services and values that exceed customers' expectation.

Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Expected Job Responsibilities

• Oversee All Day Dining restaurant operations during the Restaurant Manager’s absence
• Achieving the outlet's KPI
• Ensure the adherence of hotel restaurant standards, service benchmarks and company rules and regulation
• Ensure high quality of customer service consistently
• Maintain the hotel’s image from taff to cleanliness of premise
• Manage and maintain operational records including inventory, sales and staff as well as monitoring, evaluating sales performance
• Handle event execution
• Respond and handle customer complaints
• Lead, train and guide team to provide excellent restaurant services

Requirements

• Well groomed, fluent in English and possess good interpersonal skills
• Minimum 2 years experience in similar capacity
• Possess good computer skills (excel, pp, email etc.)
• Good work ethics, positive attitude and pleasant personality
• High quality standards in customer service, health, hygiene, food and beverage
• 5.5 day work week.

Benefits:

· Medical and dental allowance

· Employee discount

· Food provided

· Gym membership

· Birthday off

· Professional development

· Annual performance bonus

· Tips

· Weekly incentive up to $100 per month

· Monthly incentive up to $350 per month

Your new company

You will be working for a reputable market leader in the healthcare technology specialization who is looking for a Compensation & Benefits Associate Manager/Manager to be based in Singapore. With demand increasing, it is seeking to expand and grow a team of people who have a strong passion to be the change driver in Compensation & Benefits.

Your new role

Primary Responsibilities:

• In this role, you will have the following key responsibilities for the company’s base compensation, short-term incentives, long-term incentives, health and welfare, pension, wellness, mobility, relocation, perquisites, recognition, and other total rewards programs

• Evaluating and modifying existing compensation and benefits programs, policies, and procedures to attract, motivate and retain talent.

• Developing and implementing new compensation and benefits programs, policies, and procedures.

• Conducting regular benchmarking and market analysis to stay up to date with industry trends and ensure our programs and practices remain competitive.

• Manage and execute annual salary review exercise, performance bonus, appraisal, promotion, and job evaluation exercises.

• Supporting the HR team with talent management activities.

• Partner with the Business to educate them and their managers on the mobility process, procedure, tools & company guidelines.

• Drive continuous improvements to C&B strategy, processes, and training, based on experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization.

• Payroll is outsourced to a third-party vendor, but you will be supporting the administration portion and be involved in general activities such as recognition programmes, welfare programmes and other ad-hoc requests.

Requirements:

• Bachelor's degree in human resources, business administration, finance, math, or related field.

• Minimum of 5 years of experience in compensation and/or benefit program management; strength in employee compensation preferred.

• In-depth knowledge of compensation and benefits regulations and compliance requirements.

• Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven compensation and benefits recommendations.

• Excellent communication and interpersonal skills, with the ability to effectively communicate compensation-related information to HR, management, and employees.

• High level of integrity and ability to handle sensitive and confidential information.

• Proficiency in Microsoft products required, working knowledge of SAP Success Factors will be preferred.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Description & Requirements

LA D'ORO PTE LTD

DISCOVER YOUR FUTURE WITH THE LATEST

ITALY & JAPANESE FINE DINING RESTAURANT

LA D'ORO located at 333A Orchard Road, Madarin Gallery, is currently seeking suitable experienced applicants for the following positions.

SERVICING – F&B

Restaurant Manager

Candidates Profile :-

+ Excellent inter-personal skills, highly motivated individual;

+ Excellent team player;

+ Excellent bi-lingual communication skills, both written and spoken, English and Mandarin. Japanese is an advantage but not essential.

Requirements :-

- Experience in the area of fine dining restaurant;

- At least 5 years working experience in the senior position;

- Able to maintain high standard of food quality;

- Take full responsibility for food menu development with the head chef;

- Assist the Senior Manager and Restaurant Manager to support and manage the entire service team of LA D'ORO.

- An attractive Salary Package and Career Opportunity await successful candidates.

Only short listed Candidates will be notified.

Restaurant Manager

Reports to Management

Incumbent needs to perform shift works and work on Weekends and Public Holidays.

• In charge of operational managing the restaurant outlet (s).
• Ensure compliance to food quality, hygiene and workplace safety standards.
• Coach, mentor and train service staff on a day to day operations such as such as train staff to have good service standards and cashiering knowledge, upkeep cleanlness and tidiness of workplace, etc.
• Guide service staff to handle customers’ complaints.
• Organise and control inventory, manage budget and reduce in wastage.
• Plan, create and execute business strategies to sustain profitability and increase sales.
• Monitor sales and provide weekly and/or monthly sales reports to Management and provide reviews on a regular basis.
• Manpower planning and schedule weekly roster.
• Work with various stakeholders such as HR, Marketing and Maintenance Departments on manpower issues, marketing strategies to improve on business sales and maintenance work and repairs on a regular or needs basis.
• Any ad-hoc tasks assigned by Management from time to time.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• To drive and support new services.
• To establish and revise workflow(s) to streamline with changes on the ground operations.
• Annual finance budgeting for CAPEX and OPEX items for Haematology and Stem Cell Lab (SCL).
• Seek approvals for unbudgeted CAPEX and OPEX requests where needed.
• Ensure purchases are appropriate and timely.
• Ensure smooth implementation and operations of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Establish and review agreements with other institutions for service provision and/or engagement.
• Seek external budget funding for new program/pilot project.
• Ensure financial efficiency and proper cost recovery for stem cell transplant related services.
• Be the single point-of-contact (SPOC) for Division of Haematology

Secondary Responsibilities and Duties (20%)

• Assist with internal and external audits relating to facilities of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Give guidance and mentor junior/reporting staff.
• Provide secretariat support for the regular meetings and other meetings, where needed.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor degree from recognised institution with 3-5 years of leadership experience.
• Proficient in Microsoft programs i.e. Microsoft Word, Excel, Powerpoint etc.
• Able to work in fast paced environment independently and in team.
• Positive and self-motivated
• Good written and communication skills
• Good organizational and analytical skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23946

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Restaurant General Manager Job Responsibilities: To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time. Including relatable job responsibilities in your restaurant general manager job description helps attract talented candidates. Some examples include:

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

Job Responsibilities:

· Oversee and manage the restaurant operational and manpower planning

· Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits

· Analyse and report weekly on stock control, sales and profits to ensure accurate and timely financial tracking

· Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience

· To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly

· To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

· Perform other duties as assigned by Management

Job Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.

· At least 3 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

· Adequate knowledge of organizational effectiveness

· Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

Project Manager (Process & Construction)

Occupation Manager, Project (process & Construction)

Job Description & Requirements

Nstyle Pte Ltd is looking for a competent Project Manager cum Manager (P&C Manager) for Process & Construction and industrial projects in island wide. The project manager is responsible for and required to be the core interface with the Team in support of our Client, and to ensure the highest level of service to our Client. The project manager will oversee, monitor and coordinate the project to ensure it is completed on or before time, to budget and to the specified quality standards.

From our Singapore office we currently provide a range of project management services to International Corporations and Government entities including the following:

• Strategic Project Definition and Advisory Services;

• Client Representative Services;

• Due Diligence studies;

• Cost and Budget;

• Planning and Programme Management;

• Project Management;

• Design Management;

• Procurement Management;

• Construction Management;

* Management handling with upgrade;

* Management control c/w procurement and overall projects team;

Job Responsibilities:

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the P&C Manager’s role will require, but not be limited to the following key functions:

• Planning/Scheduling

• Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

• Review the master programme and other reports to ensure timeline is met

• Secure resources, suppliers, product for the Client as required

• Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

• Risk Management

• Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

• Identify Health and Safety issues and to report as per procedure

• Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

• People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

• Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

• Contract Management • Negotiate and convert contracts as required by the project

• Oversee the award of contracts and ensure the client is adequately protected

• Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

• Provide regular and accurate reporting on the project progress, costs and quality

• Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

• Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

• Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

• Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

• Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

• Actively seek and implement strategies to improve the client’s position in regard to return and value

• Identity and resolve disputes quickly and reasonably

• Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

• Reporting

• Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

• Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

• Electrical / Mechanical Engineering qualification with minimum 10 -15 years relevant experience

• Master Degree in Electrical / Mechanical systems in the relevant field in the power & construction industry

• Minimum 10 years’ project management experience, including minimum of 5 years’ experience in Singapore.

• Contract administration experience

• Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

• Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA programming

• Experience working in construction & industrial design firms

• Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

• Assess and resolve site planning and coordination issues

• Apply quality management principles and processes

• Possess a keen eye on detail to deliver the highest quality of standard

• Apply risk assessment and management principles and processes

• A capacity to communicate professionally and confidently with a diverse range of people at all levels

• Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

• Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

• Ability to work with limited supervision

• Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Oversee the dynamic operations related to CPF members' accounts and records.
• Ensure the seamless delivery of member account services to CPF members, CPFB departments, and government agencies.
• Participate in projects aimed at enhancing process effectiveness, control frameworks, and overall service experience.
• Develop and implement harmonised solutions to address common operational challenges.
• Take on secretariat and coordinating roles in task forces and committees for projects.
• Collaborate with cross-functional teams to drive successful project outcomes.

What we are looking for

• At least 4 years of work experience in operations management, with a focus on financial services or customer-centric environments.
• Proven track record of successfully leading and delivering complex projects.
• Strong project management skills with a track record of leading successful projects, including the ability to plan, execute, and close projects on time and within budget.
• Good understanding of account and records management processes.
• Good problem-solving skills to address operational challenges effectively.
• Excellent organisational and coordination abilities.
• Effective communication skills for engaging with internal and external stakeholders.
• Analytical mindset with the ability to interpret data and trends.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board.

Junior Assistant Manager Responsibilities:-

• Provide support to Managers on day-to-day operations within the budgeted guidelines and to the highest standard.
• Preserve excellent levels of internal and external customer service.
• To prepare and maintain SOP for front of house operations.
• Up to date with Food & Beverages trends and best practices.
• Comply with health and safety regulation.
• To lead new intake and train staff on their job roles and responsibilities.
• To stand in for Host position during service and to be able to take orders, floater, cashiering and any other assistance as and when required.
• Identify customers needs and respond proactively to all of their concerns.
• Continuously make necessary improvements.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Office hours Mon to Fri

Office location is at Thomson Medical Centre

Salary range: Up to $5.5K

* Assist with the implementation and enhancement of the Enterprise Risk Management framework and risk management processes to strengthen risk management capabilities and culture across business units. * Provide support in reporting to risk management committees, senior management, the Board and/Board Risk Committees on risk related matters, including secretariat responsibilities for risk management committees * Conduct periodic risk assessment and update the risk register to ensure that inherent and residual risks are identified, tracked, monitored and addressed in an effective and coherent manner. * Collect, analyse, and report on Key Risk Indicators (KRIs), working closely with relevant departments to ensure accurate records. * Coordinate and conduct risk management related training programs to create risk awareness and enhance proficiency and knowledge in these areas including conducting risk and compliance assessment training workshops * Assist with the development and implementation new risk management tools and system to improve effectiveness and efficiency of risk management processes

Interested candidates, do submit your resume to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Assistant Restaurant Manager is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes. He/She performs cashiering duties. He/She may also be required to prepare the food.

Monitor food and labour costs

Provide waiting service as and when required, including but not limited to refilling drinks, grilling bbq food at dining tables etc

6-days week

Medical welfare

Meals provided

~ Apply quality systems.

~ Contribute to customer service over various platforms.

~ Cultivate productivity and innovative mindset.

~ Demonstrate the service vision.

~ Follow food and beverage safety and hygiene policies and procedures.

~ Implement operations for service excellence.

~ Interact with and serve f&b guests.

~ Maintain food and beverage production environment.

~ Maintain food and beverage service environment.

~ Maintain quality control procedures.

~ Prepare for service (mise en place).

~ Process payments.

~ Project a positive and professional image.

~ Provide counter/take-away service.

~ Provide go-the-extra-mile service.

~ Provide safety and security for guests.

~ Respond to service challenges.

~ Solve problems and make decisions at operations level.

~ Use essential features of a computer.

Central Kitchen F&B manager

- Ensure daily order are fulfilled and prepare delivery schedule

- Inventory control and supply ordering

- Familiar with office skill e.g.excel, words.

- Familiar with MYOB accounting software application.

- Preferably with at least 1-2 years experience in food and beverage operation management or similiar capacity

- Familiar with supplier Liason, price analysis reports.

- Preferably with class 3 licence

- Other tasks as assigned by director

About Us:Travis Masiero Restaurant Group is a culinary powerhouse, boasting four distinctive concepts across six establishments in Singapore and Japan. Rooted in excellence, our commitment to crafting exceptional dining experiences has established us as a sought-after destination in the heart of the Central Business District.

Our restaurants, including Luke's Oyster Bar and Chop House, Blue Label Pizza and Wine, Nixta Mexican Grill & Bar, and The Clubroom, are led by some of the most skilled cooks, servers, sommeliers, and managers in Singapore. Their dedication to their craft sets them apart, and we're seeking individuals who share the same passion for professional growth in a fun and dynamic environment.

Job Responsibilities:As an Assistant Restaurant Manager, you will be instrumental in ensuring the seamless operation of our establishments. Your responsibilities will include:

• Leading day-to-day restaurant service operations.
• Motivating and supervising service staff to deliver outstanding customer experiences.
• Collaborating with the management team to uphold high service standards.
• Addressing guest inquiries, managing feedback, and ensuring customer satisfaction.
• Optimizing table turnover and reservation systems for efficient service.
• Monitoring inventory and coordinating with the kitchen for timely food service.
• Training and developing service staff to enhance their skills and performance.

Qualifications and Skills:To excel in this role, you should possess:

• Minimum of 1 year of experience in the service industry.
• A team player with a positive attitude.
• Warm and hospitable personality with excellent interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong communication and leadership skills.

Work Schedule:

• 5-day work week.
• 55 hours per week.

Benefits and Perks:

• Staff tips
• Spa visits
• Uniform allowance
• Medical allowance
• Staff dining discount
• Tenured bonues.
• Referral bonues.
• AWS

Embark on a rewarding journey with Travis Masiero Restaurant Group, where your dedication will contribute to the ongoing success of our diverse culinary concepts. Join us in creating exceptional dining experiences that leave a lasting impression.

We are a part of Moore Global Network, one of the world’s leading accounting networks, with more than 30,000 professionals across 112 countries. We provide our services to a diverse range of large corporations, listed companies, government agencies, private businesses, entrepreneurs and individuals across a broad array of industry sectors.

We have identified the areas of Sustainability and Governance as key elements in driving the firm towards its goals.

About the Role

You will help to develop and maintain strong client relationships by delivering excellent client services. You are also expected to help identify new business opportunities and be involved in practice development activities.

Your role encompasses, but is not limited to, leading a team of driven professionals and managing a portfolio of clients to deliver high quality services in areas such as ESG consulting, data governance/analytics, internal audits and pre-IPO internal controls review (non-IT and IT-related), Sarbanes-Oxley (SOX) reviews, business process improvements, risk management, grant certifications etc. within time budget. In addition to developing and/or reviewing work programmes and findings, you are to identify and recommend lasting improvements to processes, frameworks and governance and be able to benchmark financial and operational processes and controls as well as perform controls optimisation.

You will be expected to work closely with the partners/directors of the SG Group to shape, build and grow the SG team. As part of the SG management team, you will also coach, train and mentor your team.

Requirements:

• Minimum 5 years of experience for managers and 7 years for senior managers within a professional service firm, medium size and Big 4 accounting firms or MNC.
• Bachelor degree (Accountancy, Information Systems or equivalent) from a local/recognised overseas university or industry recognised qualifications such as ACCA, CPA, CIA, CISA etc
• Working knowledge of IIA standards and excellent knowledge of global internal controls, risk management and governance standards (e.g., COSO, SOX, ISO standards, Singapore’s Code of Corporate Governance etc.)
• Prior experience in ESG consulting or IT audits including the use of data analytics tools, will be an advantage.
• Strong situational awareness, methodical and meticulous
• Fluent in English and has high level of interpersonal and report writing skills
• Comfortable with leadership role and excellent in strategy implementation
• Thrive in a fast-paced work environment and are resilient when faced with tight deadlines and work pressures
• Comfortable in leading meetings and public speaking

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Responsible for the daily management of the Club’s F&B outlets including its banquet sales and operations. Managing F&B outlets managers/executives;
• Assist the Head of the Department to ensure optimal and efficient manpower deployment to meet the daily needs of the Club’s day-to-day F&B operations;
• Assist the Head of Department with the annual department budget and manpower forecast;
• Work with outlets in charge to achieve the department’s key performance indicators as set by the Head of Department;
• Ensure optimal stocks for daily operations and manage operational wastages to curb or reduce operating costs;
• Ensure timely requisition of required materials and supplies and that goods delivered are in good order;
• Follow up and supervise the workflow of tasks necessary for recurring outlet promotions, banquet bookings and Club F&B events;
• Supervise, manage and oversee all aspects of banquet setup and ensure that the expectations of members are consistently met or exceeded;
• Coordinate with all relevant departments on the physical and logistical requirements for outlet promotions and F&B activities including those required for banquet bookings;
• Coordinate with the Executive Chef on the timing and delivery of food for all F&B activities;
• Liaise with internal and external parties on the availability of facilities, products and services to ensure the smooth running of F&B activities and operations;
• Attend to members’ feedback and collate feedback received for review and continuous improvement;
• Attend and participate in meetings required by the Head of Department and/or Management;
• Provide and schedule on-the-job staff training for new hires or existing staff when necessary;
• Evaluate the performance of direct reporting staff, provide employee coaching and counselling when necessary and take corrective measures as appropriate;
• Any other duties as and when assigned by the Head of Department or the Management.

What we are looking for

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent;
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organisation;
• Strong experience in involving team management, project management, ownership of budget and cost structure financial management, and operations workflow;
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent;
• At least 3 years of working experience in the related field is required for this position;
• Excellent interpersonal and communications skills, able to liaise with all employees;
• Ability to clearly articulate messages to a variety of stakeholders.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

The Guest Experience & Loyalty Manager is responsible for leading the overall operation of the Executive Club Lounge by ensuring the team provides excellent guest experience and services throughout guest stay. He/she will supervise and is responsiblr for the day-to-day operations of the Executive Club Lounge. He/she will also be the centre of all communication and follow up of any incident during a guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

· Manages the Pullman Singapore Orchard guest experience

· Maintains close relationship with all the guests, especially Executive Club guests, VIPs

· Ensure effective management of the club’s finances, administration and inventory of stocks and equipment to meet operational requirement; monitor monthly Food and Beverage cost and Profit and Loss

· Ensure the ambience, cleanliness and exclusivity at the lounge is always maintained; maintain all equipment and furniture

· Conducts detail check of all service periods

· Manage duty roster, ensuring adequate staff coverage

· Works with all departments to ensure seamless service

· Checks on guest experience throughout their stay

· Follow up on guests’ feedback

· Ensures all guests complaints are resolved before departure and where required, to follow up after departure

· Encourages guests to post on all social media such as TripAdvisor, Instagram etc and reply to feedback accordingly

· Respond to emergency situations using appropriate procedures

Leading and managing Guest Experience Team

· Train, guide, coach and develop the team to handle day-to-day duties/tasks more efficiently

· Supervises and manages employees. Manages all day-to-day operations

· Understands employee positions well enough to perform duties in employees' absence

· Monitoring TrustYou Survey scores, replying to the feedback, updating the profile and informing the team of the

· Perform other duties as assigned

· Ensures grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

· Keeps the guest experience team focused on the critical components of operations to drive guest satisfaction.

· Ensures guest experience team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740