Total 26 assistant manager job vacancies in F&B / Tourism / Hospitality category in NTU Novena Campus, Singapore

• Attend and actively participate in weekly Food and Beverage meetings, and respecting the confidentiality of issues which are discussed in the meetings.
• Managing the services/standards of food and beverage within the restaurant.
• Anticipate the volume of our business by considering the hotel occupancy and community.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guests’ satisfaction.
• Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and hotel standards and programs.
• Ensure that the customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for staff development and training programs.
• Ensure proper cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, managing guest needs as a priority.
• Coordinate between restaurant and other departments to ensure that preparations for the restaurant operations have been made.
• Assist in the preparation of monthly restaurant reports, key performance indicators and action taken to keep on targets/track.
• Provide management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
• Ensure constant liaison with other departments for special requests.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Any other such duties that may from time to time be assigned by the Director of Food & Beverage.

We are seeking for this role to start in April 2025 or earlier.

Overview of this Post:

To support all internal and external examinations, including all aspects of student entries: documentation, financial management, registration, timetabling, certification and communication with stakeholders. To undertake administrative duties for the High School, and other duties as assigned by the Vice-Principal (Curriculum) and Assistant Principal (IB Lead).

1. Examinations

• Assist in administering all internal examinations and tests. These include, standardised tests, Grade 9 to Grade 12 internal examinations and all other ad hoc examinations or tests as required.

Administration of examinations include:

• Printing/photocopies of exam papers for all mock and internal examinations
• Ensure all data/resource booklets are up to date and photocopies for all required Internal and External IBDP examinations
• Ensure examination venues are all setup according to requirements of examination boards
• Maintain examination stationery and laptops to ensure sufficient stationery for all examination venues and laptops are all charged before each examination
• Assist in preparing examination seating plans
• Assist in examination invigilation if required
• Assist in ensuring all completed examination scripts are collected and accountable for before sending them to departments
• Assist in packing up of examination venues after each and all examinations
• Assist in the whole process of IGCSE and IBDP external examinations

IGCSE & IBDP examinations process includes:

• Candidate examination registrations - prepared registration statement for candidates to check the registration entries
• Assist in preparing documents for application of access arrangements
• Assist in creating and maintaining teachers’ IBIS account
• Assist in registration for private candidates
• Assist in preparation of candidate examination ID cards
• Assist in examination administration
• Assist in scanning and uploading of IGCSE and IBDP certificates and transcripts
• Assist in preparing certificates to be mailed or collected
• Manage private candidate examinations, including organising invigilation, billing parents (through the Finance Office) and associated administration, including retakes

B) Administration

• Check students’ attendance and follow up with phone call home for unknown absences
• Making appointments and managing enquiries
• Assist Head of Grade in creating links for parents for information evenings
• Maintain student records
• Communicate with parents

Qualifications, experience and skills required:

• Minimum A-Levels
• Minimum 2 years administrative experience
• General IT skills preferred
• A resilient and proactive team player, with the ability to multitask and communicate effectively.

Only Singaporeans or PRs need apply. Interested parties please apply via mycareersfuture or JobStreet.

We regret that only shortlisted candidates will be notified.

Job Summary:
The Restaurant & Bar Manager will be responsible for overseeing the operation of the restaurant and bar areas within the Hollandse Club. The ideal candidate will have extensive hospitality experience, be highly organized, and possess excellent leadership skills to ensure smooth service delivery, an exceptional guest experience, and meet business targets. This role will also involve managing a team, maintaining high standards of cleanliness, food safety, and compliance, as well as managing budgets and inventory.

Key Responsibilities:

Staff Management & Training:

• Lead, supervise, and motivate a team of restaurant and bar staff, ensuring consistent delivery of excellent customer service.
• Develop and conduct training for new and existing staff members, ensuring they are familiar with service standards and safety regulations.
• Foster a positive and professional team environment.

Customer Service Excellence:

• Ensure exceptional customer service standards are maintained in both the restaurant and bar.
• Address guest complaints and feedback promptly and professionally to ensure high levels of satisfaction.
• Cultivate relationships with regular members and guests to enhance customer loyalty and satisfaction.

Operations Management:

• Oversee the day-to-day operations of the restaurant and bar, including opening and closing procedures, service flow, and coordination between the kitchen and front-of-house.
• Ensure that the restaurant and bar areas are consistently clean, organized, and well-maintained.
• Monitor and manage inventory levels for food, beverages, and other bar supplies.

Financial Management:

• Assist in budget management, including cost control, sales forecasting, and expense management to achieve financial targets.
• Track daily sales and operational expenses, ensuring they remain within budget while optimizing profitability.
• Create and implement strategies to drive revenue, improve sales, and reduce waste.

Menu and Beverage Management:

• Collaborate with the chef and bar team to ensure the menu offerings are fresh, seasonally appropriate, and meet guest preferences.
• Oversee the preparation of drinks and cocktails, maintaining a high standard of beverage quality and presentation.
• Regularly review and update the menu to keep offerings current and attractive.

Compliance & Health & Safety:

• Ensure adherence to all local health, safety, and hygiene regulations, and maintain certifications as required.
• Monitor bar and restaurant operations to ensure that safety and cleanliness standards are consistently met.
• Stay up to date with licensing laws, alcohol regulations, and other legal requirements.

Requirements:

• Proven experience in a managerial role within a high-end restaurant or bar environment.
• Strong leadership skills with the ability to manage and inspire a team.
• Excellent communication and interpersonal skills.
• Strong financial acumen and experience with budget management.
• Ability to work under pressure and manage multiple tasks simultaneously.
• A passion for food, beverage, and exceptional service.
• Proficiency in using POS systems and inventory management software.
• Knowledge of local regulations and best practices related to food, beverage, and liquor service.
• Availability to work flexible hours, including weekends and evenings.

Desirable Attributes:

• Prior experience working in a club or similar establishment is a plus.
• Fluent in English (additional languages a plus).
• An interest in creating a strong community atmosphere within the Club.

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Join us as a Manager, Vendor Experience (Performance & Service) and play a pivotal role in shaping the Marketplace Experience for Singapore.

Program Management

• Be the country point-of-contact for all service and content related matters relating to vendor service transformation
• Assist in planning, executing, and monitoring high-impact programs to drive service transformation and operational improvements
• Develop and suggest solutions that reduce marketplace friction, improve policies, and drive long-term value and vendor satisfaction
• Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to country leadership

Service Transformation

• Support the implementation of service transformation strategies, ensuring a seamless, friction-less support experience for the vendors
• Identify areas for operational improvement and apply best practices to enhance vendor experiences and streamline processes
• Assist in rolling out digital tools and technologies to improve service delivery, aligning solutions with local market needs and global objectives
• Collaborate on innovative approaches to drive efficiency, reduce costs, and enhance service quality for the local market

Change Management

• Assist in implementing change management processes, ensuring smooth transitions when introducing new tools, methods, and service models
• Engage local stakeholders and teams in change initiatives, driving buy-in and fostering trust at all levels
• Monitor feedback from stakeholders and team members, adjusting plans to ensure continuous progress
• Champion the Voice of the Vendor to influence policies and drive enhancements that meet both local and regional needs

Performance Tracking and Reporting

• Track the success of service transformation initiatives using data-driven metrics and analytics
• Report on program performance, identify opportunities for improvement, and ensure alignment of outcomes with business objectives
• Contribute to post-implementation reviews and incorporate lessons learned into future programs

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

The Singapore Island Country Club is the grandest and most established golf and country club in Singapore. With premium facilities, a rich history and strong camaraderie among its members, we offer a meaningful and enriching environment for those who aspire to excel in the country club industry.

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

(1) Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

(2) Conduct performance appraisal of all immediate subordinates.

(3) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(4) Draw up duty roster of service personnel.

(5) Attend to enquiries and feedback from Members.

(6) Assist Kitchen Operations with input regarding menu items.

(7) Oversee implementation of F&B initiatives affecting outlet seating area and staff.

(8) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(9) Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

(10) Responsible for keeping records of staff attendance, leave, etc.

(11) Improve processes and workflows to ensure that breakages and wastage of food are minimized.

(12) Oversee restaurant operations to ensure that the outlet is properly set for service.

(13) Produce reports on sales, items and covers sold, and number of guests served.

(14) Ensure that all checks presented are accurately drawn up.

(15) Lead the team and motivate them to contribute to the best of their abilities.

(16) Manage and control linen supplies to the restaurant.

(17) Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

(18) Any other duties that might be assigned from time to time.

Responsibilities

Manage all food and Beverage and daily operations within budget

Preserve excellent levels of internal and external customer service

Design menus and purchase of goods

Identify customers need and respond to all of their concern

Recruitment and training of staff

Purchase and control of inventory

Negotiate supplier arrangements for food and beverage products

Negotiate with clients for use of facilities for catering, parties, banquets etc

Requirement

Leadership skills

Inventory management

Ability to work under pressure

Ability to multi task

Good organisational skills

Proficiency in MS Office.

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

Purpose: To improve the efficiency and effectiveness of donor recruitment and public education by understanding the global and local medical and charity ecosystem, identifying opportunities for strategic partnership and reducing attrition at recruitment stage. To oversee the management of the marrow donor database. To lead and mentor the donor recruitment team to achieve strategic objectives.

• To formulate below the line strategies that leverage on partnerships through channels such as corporate, community, education, government achieving donor recruitment and public education opportunities for the charity.
• To drive innovative donor recruitment and public education strategies to fruition.
• To develop, mentor and lead the members of the donor recruitment to achieve their objectives.
• To oversee the recruitment curriculum, training and engagement of ambassadors to support the team’s objectives and the charities goals of building a volunteer database.
• To oversee the donor recruitment training curriculum for staff and volunteers ensuring that every member of the charity is affluent in donor recruitment.
• To drive strategies that reduce donor attrition from registration recruitment through to donation through digitization and other initiatives.
• To strategise and lead below the line communication for marrow donors, pledgers, ambassadors, and other stakeholders.
• To ensure drive/event operations are well organized and executed by the donor recruitment team and incidents are promptly managed.
• To oversee swab processing operations, increase efficiency and maintain data accuracy and integrity.
• To oversee the overall management of the marrow donor register ensuring donor quality and data integrity.
• To lead the charities annual flagship event – Match for Life.
• To oversee / support as manpower in recruitment initiatives when required.
• To review departments policy and procedures to be in compliance with the charities policies and in adherence to the requirements of regulating bodies such as WMDA.
• To take on the role of Assistant Data Protection Officer for the team and ensure adherence to PDPA Act.
• To plan, manage and review the teams budget, expenses and review yearly plans with the BMDP Management.
• To plan and organize the Donor Recruitment and Public Education Sub Committee meetings with the Public Education Manager.
• Embody and be an advocates of BMDP’s Core Values and Core Competencies of Commitment, Integrity, Teamwork Respect and Excellence
• Support and manage reporting staff in the following aspects:

1. Day-to-day work and individual work goals
2. Oversee their training and development
3. Integrate BMDP’s Core Values and Core Competencies as part of the team’s culture
4. Staff welfare and morale

Job Competencies

• Strategic Mindset
• Communicate with Impact & Persuades
• Builds Effective Teams
• Drive Results
• Foster Innovation & Agility

Technical Skills

• Data Analytics and Reporting
• Excellent Copywriting & Editing Skills
• Excellent MS Office Skills
• Ability to adapt to various technology ie Online Platforms etc
• Organisation Acumen
• Excellent Project Management and leadership skills

Requirements

• Bachelor’s Degree in Business / Communications / Marketing
• At least 8 Years of working experience
• Background in Business Development
• Client Relationship Management
• Analytics (Data Analytics, Qualitative & Quantitative research etc)
• Supervisory experience preferred

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Barrio is one of many exciting restaurants under CA Concepts: Barrio by Kulto, Cenzo, Kulto, Chicco. Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Overseeing of the service of the restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in food products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Benefits:

• 5 day work week

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

As a publicly listed company, we are dedicated to integrating sustainability into every aspect of our operations and setting industry standards for environmental and social governance. Your efforts will be crucial in ensuring the organization not only stays resilient but also champions sustainable growth and leadership in the marketplace.

This role will collaborate with various departments to develop and implement risk management, compliance and ESG strategies, policies and initiatives, helping the Group to remain resilient and build a sustainable business.

Responsibilities:

Sustainability

• Help develop, implement, and continuously improve sustainability policies and procedures, and conduct materiality assessments.
• Work with cross-functional teams to identify and implement ESG initiatives that support the Group’s sustainability goals and improve resource efficiency.
• Support reporting on sustainability/ESG matters to risk management committees, senior management, and the Board, including managing secretariat duties for sustainability committees and taskforces.
• Oversee the production of sustainability reports, ensuring they are accurate, transparent, and compliant with reporting frameworks such as TCFD, GRI, and ISSB, including coordinating the external assurance process.
• Identify and evaluate potential ESG risks and opportunities, providing recommendations for mitigation and improvement.
• Monitor and report on the organization’s ESG performance to ensure alignment with regulatory requirements and industry best practices, including managing ESG-related data and collaborating with departments to keep records accurate.

Risk Management

• Support the implementation and enhancement of the Enterprise Risk Management framework/processes to improve risk management capabilities and culture across different business units.
• Assist in reporting risk-related matters to risk management committees, Senior Management, and the Board, including secretariat duties for these committees.
• Conduct regular risk assessments and update the risk register to effectively identify, track, monitor, and address inherent and residual risks.
• Gather, analyze, and report on Key Risk Indicators (KRIs) in collaboration with relevant departments to maintain accurate records.
• Organise, and lead risk management training programs to raise risk awareness and improve skills, including workshops on risk and compliance assessment.
• Aid in the development and implementation of new risk management tools and systems to enhance the efficiency and effectiveness of risk management processes.

Compliance

• Provide advisory support to management and business units to ensure adherence to relevant laws and regulations.
• Stay updated on market trends and regulatory compliance issues, including global developments that may impact business operations.
• Assist in overseeing the Group’s Personal Data Protection function, including policy updates, staff training, and collaboration with the Digital Technology department to ensure data security and confidentiality.
• Maintain and revise compliance and governance policies and procedures, such as Anti-Bribery and Corruption policies, and support other legal and compliance functions.
• Conduct periodic compliance checks and assist in investigating and addressing compliance issues, including breaches of laws, regulations, policies, and contract management.
• Coordinate and deliver governance and compliance-related training programs.
• Provide advisory support to management and business units to ensure adherence to relevant laws and regulations.

Others

• Manage and support implementation of Group-wide new initiatives and projects.
• Serve as liaison with internal auditors on risk management, compliance and ESG related matters.
• Undertake any other tasks which may be assigned on ad-hoc basis.

Requirements:

• Degree or professional qualification in relevant discipline (e.g Environmental Science, CPA, accountancy, sustainability.
• Minimum 3 years of relevant experience in Environmental Science, accounting, auditing, finance, risk management, compliance, ESG or sustainability reporting etc.
• Advanced proficiency in data analysis and reporting and project management.
• Self-driven and detail-oriented team player who is meticulous and organized.
• Strong collaboration skills and able to work independently in a fast-paced environment.
• Strong written and oral communication and presentation and interpersonal skills.
• Strong stakeholder management skills and ability to interact well with different functions and levels.
• Proficiency in relevant reporting software that facilitates data visualization and presentation, such as Tableau, or ERM/ESG-specific platforms will be highly beneficial.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance. We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

Employment Type

This is a 1-year fixed-term contract with the possibility of transitioning to a permanent position, contingent on business needs and individual performance.

Responsibilities

·       Responsible for Accounts Payable activities in Singapore and Japan.

·       Processing of vendor invoices in high volume.

·       Processing of payment run for all modes of payments.

·       Performing bank clearing, vendor reconciliations, etc

·       Preparation of year-end audit schedules & timely submission of all statutory obligations such as audited accounts & filing of various returns.

·       Liaising with auditors and responding to any queries.

·       Review, validate & process refunds/reimbursements.

·      Fresh graduates are welcome to apply

·       Diploma in accounting and any professional finance/accounting qualification

·       Handles tasks independently and within a tight deadline.

·       Can-do attitude, driven and passionate about work

·       Strong verbal and written communication skills

·       A keen eye for detail and desire to probe further into data

Summary of Responsibilities:

ACCOUNT PAYABLE DUTIES

• Ensure all invoices are checked for accuracy and properly approved by various personnel. When making payment, ensure that all documents are properly perforated.
• Accurately coding of the GL accounts.
• File statements and invoices alphabetically and reconcile accounts as soon as statements arrive.

REVENUE AUDIT - ROOMS, FOOD AND BEVERAGE DUTIES

• Balancing Rooms, Spa, Banquet, Food & Beverage daily sales summary submitted by the Operation team.
• Ensure all the credit cards, cash, direct billing, city ledger, gift card, room charges are balanced according to the Cashier Summary for all revenue centers.
• Auditing of Banquet Event Order for completeness and accuracy of Banquet revenue posting.
• Prepare daily Staff & Promotions summary.

Main Complexity / Critical Issues in the Job

• Assisting colleagues in area which require assistance whenever help is needed
• Covering duties when colleagues are on leave 
• Performing duties of other colleagues whenever assistance is needed
• Handling quries from other departments or other general quries

Requirements:

• At least GCE “O” Level 
• Clerical experience/Accounting Knowlegdge
• Proficient in English
• Any relevant certificates 
• Microsoft Office Knowledge
• Good attitude, alert and able to make good and quick decisions
• Good communication skills
• Able to pay attention to details and perform assignments accurately 

Reporting to the General Manager, you will manage the day-to-day operations of the Sports & Recreation Centre and Pro-Shop, liaise and facilitate communication with Sports Sub-Committees, Conveners and Members.

Responsibilities:

• Provide extensive range of sporting activities and programs for all categories of memberships whilst striving for sports service excellent
• Plan and introduce new sports activities, programme and development for the interest of our Members
• Manage the Sports and Recreation budget, control operating costs and promote revenue to ensure the financial effectiveness and stability of the department
• Ensure that the Sports & Recreation Centre and its equipment are maintained and in perfect operational condition
• Oversee and assess coaches and their relevant classes and programmes
• Able to manage members’ expectations effectively and professionally

Requirements:

• Possess at least a Diploma in Sports Science & Management or equivalent and with at least 5 years’ relevant working experience
• Good knowledge of current sports trend
• Able to work independently and a team player
• Hands-on approach in daily operations and leadership
• Excellent interpersonal & communication skills
• Proficient in MS Office
• Able to work on weekends and public holidays

We regret that only shortlisted candidates will be notified

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

Purpose: To improve the efficiency and effectiveness of donor recruitment and public education by understanding the global and local medical and charity ecosystem, identifying opportunities for strategic partnership and reducing attrition at recruitment stage. To oversee the management of the marrow donor database. To lead and mentor the donor recruitment team to achieve strategic objectives.

• To formulate below the line strategies that leverage on partnerships through channels such as corporate, community, education, government achieving donor recruitment and public education opportunities for the charity.
• To drive innovative donor recruitment and public education strategies to fruition.
• To develop, mentor and lead the members of the donor recruitment to achieve their objectives.
• To oversee the recruitment curriculum, training and engagement of ambassadors to support the team’s objectives and the charities goals of building a volunteer database.
• To oversee the donor recruitment training curriculum for staff and volunteers ensuring that every member of the charity is affluent in donor recruitment.
• To drive strategies that reduce donor attrition from registration recruitment through to donation through digitization and other initiatives.
• To strategise and lead below the line communication for marrow donors, pledgers, ambassadors, and other stakeholders.
• To ensure drive/event operations are well organized and executed by the donor recruitment team and incidents are promptly managed.
• To oversee swab processing operations, increase efficiency and maintain data accuracy and integrity.
• To oversee the overall management of the marrow donor register ensuring donor quality and data integrity.
• To lead the charities annual flagship event – Match for Life.
• To oversee / support as manpower in recruitment initiatives when required.
• To review departments policy and procedures to be in compliance with the charities policies and in adherence to the requirements of regulating bodies such as WMDA.
• To take on the role of Assistant Data Protection Officer for the team and ensure adherence to PDPA Act.
• To plan, manage and review the teams budget, expenses and review yearly plans with the BMDP Management.
• To plan and organize the Donor Recruitment and Public Education Sub Committee meetings with the Public Education Manager.
• Embody and be an advocates of BMDP’s Core Values and Core Competencies of Commitment, Integrity, Teamwork Respect and Excellence
• Support and manage reporting staff in the following aspects:

1. Day-to-day work and individual work goals
2. Oversee their training and development
3. Integrate BMDP’s Core Values and Core Competencies as part of the team’s culture
4. Staff welfare and morale

Job Competencies

• Strategic Mindset
• Communicate with Impact & Persuades
• Builds Effective Teams
• Drive Results
• Foster Innovation & Agility

Technical Skills

• Data Analytics and Reporting
• Excellent Copywriting & Editing Skills
• Excellent MS Office Skills
• Ability to adapt to various technology ie Online Platforms etc
• Organisation Acumen
• Excellent Project Management and leadership skills

Requirements

• Bachelor’s Degree in Business / Communications / Marketing
• At least 8 Years of working experience
• Background in Business Development
• Client Relationship Management
• Analytics (Data Analytics, Qualitative & Quantitative research etc)
• Supervisory experience preferred

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $2800 - $3500 / month
  

Team size:

• 3 - 4 staff

Job Responsibilities:

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Maintain the cleanliness and organisation of the store.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Assist with hiring and rostering of staff where necessary.
• Assist in conducting regular performance reviews, providing feedback and coaching to staff.
• Foster a positive and productive work environment.
• Assist in responding to and managing customer feedback and enquiries - both online and offline and implement strategies to improve service quality if necessary.
• Any other ad-hoc duties assigned by Management

Job Requirements:

• At least 2 years of relevant working experience in F&B
• WSQ Food Hygiene certification
• Fluent in English
• Team player with a good learning attitude
• Able to multitask and work under pressure
• Meticulous and takes pride in work
• Strong leadership, self-motivated and good people skills
• Excellent communication and interpersonal abilities

Official working hours:

• Tue, Thu, Fri, Sat, Sun: 9.30 - 6.30pm
• Wed: 9.30 - 1.30pm
• Closed on PH

License/Certification:

• WSQ Food Safety Level 1 (Required)

JOB SCOPE

Food and Beverage Manager is responsible to ensure the efficiency running of the day to day operations of the Coffee House, kitchen and banquet functions. He is responsible to ensure that the staff are properly trained at the required service standards.

JOB RESPONSIBILITIES

1. Proper planning of the duty roster is in accordance with the operations needs and to ensure that the work is carried out satisfactorily to minimise overtime.

2. Organise the kitchen schedule to supervise and implement hygiene and quality control, correct preparation method, presentation, correct use of materials and equipments & services.

3. Implement and control both the induction and on-the-job training of staff after having produced the training program in a systematic manner.

4. Write or update the job descriptions of the staff as and when required.

5. Planning and costing of the dishes in the menus to ensure profitability.

6. Examine and if necessary adjust the stock control and requisition system so that it is efficient and orderly.

7. Ensure that all the hygiene regulations are compiled with such as no smoking in food preparation areas, no cooked meat or food next and below to uncooked food.

8. Check the various exists dustbins to eliminate food or other item leaving the hotel illegally.

JOB REQUIREMENTS

1. Possess a Degree/Diploma in Hospitality and Tourism Management.

2. Have at least three (3) years of relevant working experiences and exposure in similar capacity.

3. Good interpersonal communications abilities.

4. Strong leadership in leading a team and able to work independently.

5. Good planning and organising skills.

Job Description & Requirements

• Responsible for the day-to-day operations of the food service to ensure that the nutritional value and quality of meals meets the required statutory requirements and standards.
• Supervise the preparation and organisation of the meal distribution.
• Perform regular checks on the quality and quantity of both cooked and uncooked foods.
• Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients.
• Assisting kitchen staff to unload food supplies from delivery trucks.
• Properly washing and drying all dishes, utensils, cooking instruments and cutting boards.
• Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places.
• Removing garbage, replacing garbage bags, and washing garbage cans.
• Storing ingredients and food items according to food safety standards.
• Perform additional duties as requested.

Requirements:

• Certificate in Food Hygiene Audit
• At least 2 years of cooking and supervising experience in a commercial/healthcare setting.
• People centric and able to interact in a multi-cultural environment.

Reporting to the Head of Food & Beverage, you will be responsible in the overall supervision and the day-to-day operations of the restaurant. You will ensure efficiency and responsible for the overall quality of food and service in the restaurant.

Responsibilities

· Oversee and manage all areas of the restaurant and make final decisions on matters of importance to customer service

· Responsible for the restaurant profitability including efficient scheduling of staff and inventory control in partnership with the kitchen team

· Provide leadership and conduct on-the-job training to the service team

· Ensure compliance to food safety and hygiene standards

· Other ad-hoc operational duties and responsibilities as and when assigned

Requirements

· Minimum 6 years’ relevant working experience preferably in the hospitality industry, with at least 2 years’ experience in similar capacity

· Team player with good leadership, coaching and managerial skills

· Resourceful, high level of attention to detail and possess strong work ethic

· Strong business acumen and able to manage financial performance of the restaurant

· Able to work on weekends and public holidays

Only shortlisted candidates will be notified

5 Days,44hrs Work Week

Meals & Uniform Provided

7 Days Annual Leave

Other Benefits

Job Description

- Maintain kitchen safety and hygiene

- Manage stock levels and wastage

- Assist with all food preparation and cooking duties

- Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times

- Responsible for area of food preparation

- Monitor and maintain condition of equipment used

- Any other duties that might be assigned from time to time.

As a publicly listed company, we are dedicated to integrating sustainability into every aspect of our operations and setting industry standards for environmental and social governance. Your efforts will be crucial in ensuring the organization not only stays resilient but also champions sustainable growth and leadership in the marketplace.

This role will collaborate with various departments to develop and implement risk management, compliance and ESG strategies, policies and initiatives, helping the Group to remain resilient and build a sustainable business.

Responsibilities:

Sustainability

• Help develop, implement, and continuously improve sustainability policies and procedures, and conduct materiality assessments.
• Work with cross-functional teams to identify and implement ESG initiatives that support the Group’s sustainability goals and improve resource efficiency.
• Support reporting on sustainability/ESG matters to risk management committees, senior management, and the Board, including managing secretariat duties for sustainability committees and taskforces.
• Oversee the production of sustainability reports, ensuring they are accurate, transparent, and compliant with reporting frameworks such as TCFD, GRI, and ISSB, including coordinating the external assurance process.
• Identify and evaluate potential ESG risks and opportunities, providing recommendations for mitigation and improvement.
• Monitor and report on the organization’s ESG performance to ensure alignment with regulatory requirements and industry best practices, including managing ESG-related data and collaborating with departments to keep records accurate.

Risk Management

• Support the implementation and enhancement of the Enterprise Risk Management framework/processes to improve risk management capabilities and culture across different business units.
• Assist in reporting risk-related matters to risk management committees, Senior Management, and the Board, including secretariat duties for these committees.
• Conduct regular risk assessments and update the risk register to effectively identify, track, monitor, and address inherent and residual risks.
• Gather, analyze, and report on Key Risk Indicators (KRIs) in collaboration with relevant departments to maintain accurate records.
• Organise, and lead risk management training programs to raise risk awareness and improve skills, including workshops on risk and compliance assessment.
• Aid in the development and implementation of new risk management tools and systems to enhance the efficiency and effectiveness of risk management processes.

Compliance

• Provide advisory support to management and business units to ensure adherence to relevant laws and regulations.
• Stay updated on market trends and regulatory compliance issues, including global developments that may impact business operations.
• Assist in overseeing the Group’s Personal Data Protection function, including policy updates, staff training, and collaboration with the Digital Technology department to ensure data security and confidentiality.
• Maintain and revise compliance and governance policies and procedures, such as Anti-Bribery and Corruption policies, and support other legal and compliance functions.
• Conduct periodic compliance checks and assist in investigating and addressing compliance issues, including breaches of laws, regulations, policies, and contract management.
• Coordinate and deliver governance and compliance-related training programs.
• Provide advisory support to management and business units to ensure adherence to relevant laws and regulations.

Others

• Manage and support implementation of Group-wide new initiatives and projects.
• Serve as liaison with internal auditors on risk management, compliance and ESG related matters.
• Undertake any other tasks which may be assigned on ad-hoc basis.

Requirements:

• Degree or professional qualification in relevant discipline (e.g Environmental Science, CPA, accountancy, sustainability.
• Minimum 3 years of relevant experience in Environmental Science, accounting, auditing, finance, risk management, compliance, ESG or sustainability reporting etc.
• Advanced proficiency in data analysis and reporting and project management.
• Self-driven and detail-oriented team player who is meticulous and organized.
• Strong collaboration skills and able to work independently in a fast-paced environment.
• Strong written and oral communication and presentation and interpersonal skills.
• Strong stakeholder management skills and ability to interact well with different functions and levels.
• Proficiency in relevant reporting software that facilitates data visualization and presentation, such as Tableau, or ERM/ESG-specific platforms will be highly beneficial.