Total 3,744 branch manager job vacancies in F&B / Tourism / Hospitality category in Singapore

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change. PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution

About the Role

• Involvement in business process improvement and ERP enablement initiatives
• Conduct business needs analysis and identify key business challenges choices based on knowledge of Ariba capabilities and constraints
• Identify improvement opportunities to achieve clients’ desired business outcomes and engage clients in workshops and interviews to analyses process and reporting requirements
• Advise clients on industry/cross-industry leading practices and on SAP recommended processes and functions
• Design target state SAP solutions for clients and influence clients’ thinking in adopting leading/standard practices while developing target state
• Analyse application landscape to design interfaces to SAP solution
• Perform SAP configuration and tests and develop specifications for development of forms/reports/ interfaces
• Define ‘To-Be’ stage of processes, procedures, organisations, capabilities, solution application requirement and performance measurements
• Develop deployment/enablement strategy, roadmap and plan to achieve ‘To-Be’ stage effectively
• Demonstrated experience in effectively managing a team and mentoring juniors
• Strong project management experience
• Manage/conduct deployment activities and measure achievement of desired outcomes
• Support team with gaining access to tenders, build proposals, win work and deliver projects
• Effective stakeholder management skills

About You

• A recognised degree qualification
• Minimum of 8 - 10 years and above of relevant experience, preferably in a professional services firm
• Strong understanding of how business processes work and integrate in an ERP environment
• Prior experience in area of Ariba Sourcing, SIPM and Contracts space with minimum one implementation, where upstream and downstream Ariba solutions were involved/in scope
• Involvement in full life cycle of SAP Ariba Sourcing, SIPM and Contracts implementations
• Ability to design and drive changes for business process reengineering and organisational change
• Good understanding of SAP ERP functionalities in Supply Chain Management (Procurement/Sales/Manufacturing)
• Business experience in large organization in procurement and sourcing, vendor and contracts management
• Must have knowledge of Ariba Contracts, Ariba SIPM and Ariba P2P
• Must have Ariba configuration, enhancement and customization experience
• Must have experience with integrating Ariba solutions with SAP and non-SAP applications
• Demonstrated success in multicultural work environment
• Sound understanding of business process, industry nuances and leading practices in area of focus
• Ability to facilitate effective workshops to lead target state design
• Broad understanding of SAP design and appreciation of Digital Enterprise and Emerging Technologies
• Strong written and verbal skills
• Strong analytical and problem solving skills
• Strong client service mindset with good project management skills
• Flexibility to travel in the region when required

• In charge of broiler station – meat preparations ( doneness )
• Able to perform basic ordering, maintain inventories, invoices
• Able to manage basic staff scheduling & attendance
• Familiar with kitchen recon, line checks, par sheet, temp charts, and wastage sheets
• In charge of all machinery and kitchen equipments
• Must maintain a high level of cleanliness and hygiene
• Must able to follow sanitation practices & follow recipes specifications
• Must be able to read and converse in English
• Experience in western style kitchen (broiler, sides, pantry) is an advantage

At least has 10-12 years restaurant experience in western full-service restaurant kitchen is required.

Job Duties :

• Maintain customer service at the dining area through close supervision of staff.
• Maintain housekeeping and cleanliness by enforcing the in-house housekeeping and cleaning schedule.
• Maintain in good condition for all equipment and fitting in the restaurant through enforcement of maintenance programs.
• Maintain quality of food and ice cream by checking on preparation procedures and taking actions if necessary.
• Place orders for restaurant inventories to meet the required level and follow strict receiving, checking and storage procedures.
• Plan and conduct training classes on all aspects of operations.
• Develop, coach and train supervisors and staff to meet performance standards.
• Enforce discipline and ensure proper conduct of all staff.
• Ensure accuracy for all sales taking, including cash bank-in, credit card payment, etc.
• Assist in any other duties assigned by the Duty Manager.

Interested Candidate,

☎️ Call Or WhatsApp : 9689 1693

Job Duties :

• Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and MOE’s regulation. Design and implement an in-house housekeeping schedule.
• Maintain quality of food and ice cream by checking on preparation procedures and obtaining feedback from the customers for improvement.
• Maintain high standards in customer service through direct supervision planning and implementation of in-house training and development programs. Handle customers’ complaints with tact and diplomacy.
• Plan and maintain a safe level of restaurant’s inventory for the business operation. Ensure strict receiving, checking and storage procedures for inventory.
• Ensure security for all cash and gift vouchers. Approve petty cash claims and maintain accurate records. Ensure accuracy for all sales taking, including cash bank-in credit card payment, etc.
• Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant.
• Monitor and control labor cost through effective manpower scheduling. Chart and monitor leave for staff.
• Maintain all equipment and fitting in the restaurant in good condition through planning and implementation of maintenance programs. Liaise with assigned contractors on maintaining and servicing of equipment.
• Handle all restaurant administrative duties. To submit all necessary records and paperwork to corporate office timely.
• Develop and implement effective internal cost control system with clearly set procedures. Exercise cost controls by ensuring accurate portioning, minimize wastages, preventing and proper inventory control. Enforce strict receiving, checking and storage procedures. Control monthly stock checks of all inventories.
• Analyze and interpret monthly profit and loss statements and take actions for improvement of results.
• Ensure proper coordination and execution of marketing programs and activities developed by Marketing Department.
• Recruit and select non-managerial staff. Follow through and approve appointments, transfers, termination and promotion of non-managerial staff.
• Develop, coach and train managers to meet performance standards. Conduct performance appraisals for managers and staff.
• To undertake any other duties and responsibilities that assigned by the management.

Job Description:

• Oversee the daily operations of a few outlets for efficient operations
• Recruit, hire, and train new managers in their direct area
• Provide solutions and alternatives to overcome operations challenges for all direct outlets
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness, and efficiency of each area
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Plan and assign daily workloads to team members.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Organize regular meetings to discuss issues and updates.
• Address customer queries courteously and ensures customer satisfaction.
• Able to be a backup for all position
• Able to perform additional duties as requested by the Management as and when required

Job Requirements:

• Team player
• Customer-centric
• Interested in F&B industry
• At least 5 years of relevant experience
• Able to work independently and under pressure
• Able to perform Flexi shifts, and able to work on weekends & public holidays
• 6 days per week
• Singaporeans only

Benefits:

• Staff Meal
• Uniform will be provided
• Birthday Voucher
• Staff Discount
• Sales Target Incentive

1. Strategy and workplan

• Support reporting officer in the development of strategy and workplans together with management and RHSO
• Support reporting officer to provide updates on workplan progress to RHSO and NUHS senior management

1. Project Management

• Oversee end-to-end project management of assigned collaboration/programme
• Ensure that programme is on track to meet agreed targets/milestones and administrative documents are properly documented and maintained
• Submit timely progress reports as required
• Review programme with internal and external stakeholders for quality improvement

1. Partner Engagement

• Identify, prioritise and engage new/potential and existing social care providers and grassroots in the western region to explore and deepen collaborations
• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Manage regular engagements, feedback and issues from key account community partners
• Keep abreast of developments within social care, community care and key account organisations

1. Support implementation of NUHS Population Health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with NUHS and community to support population health

1. Others

• Any other tasks as assigned

Roles & Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

欢迎大家加入我们的大家庭，同我们一起成长!

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
• Overseas posting/attachment may be required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Job Description

• Manage all aspects of contracts, including recommending awards, preparing Letters of Award and Contract Documents, overseeing contract documentation, schedules, and project cost estimation, and preparing and analyzing cost comparisons to optimize project budgeting.
• Lead and review quantity take-offs, comparisons, and subcontractor/supplier award processes.
• Review variation order requests, defend claims, and provide contractual advice.
• Monitor contracts, negotiate final account settlements, draft settlement agreements, and handle additional payment claims and EOT.
• Manage the resolution of contractual claims throughout various project stages, ensuring the timely submission of Progress Claim, variations claim, and finalization of the main contract final account
• Oversee issuance of Sub-Contract and Payment Response in a timely manner.
• Attend monthly progress meeting, monitor and report status of contracts and procurement activities.
• Ensure subcontract commitments and milestones are achieved by liaising with Project Team members.
• Establishing Key Performance Indicators (KPIs), overseeing work progress, and providing mentorship, advice, and guidance to ensure optimal performance of the QS department.

Requirements

• Degree in Commercial Management/ Quantity Surveying
• At least 10 years working experience in handling local railway, tunnel, and other infrastructure projects and minimum 3 years in managerial role.
• Possess strong knowledge of market demands and pricing
• Experience in the sub-contract award process.

Other Information

• Attractive remuneration package and fringe benefits ( AWS + VB + Flexible Wellness Allowance + Professional Membership)
• 5 days work week
• Location: Clementi

We regret that only shortlisted candidates will be notified.

By submitting an application to us, you deemed to agreed and consented to us collecting, using, retaining and disclosing your personal information for our recruitment and evaluation process.

Overview of the Office of Campus Planning Communications role

The applicant will support the Office of Campus Planning (OCP) to:

1. Plan, develop and lead internal and external communications deliverables such as internal EDMs, feature stories, video-interviews etc. to drive Alexandra Hospital’s brand awareness and increase mindshare.
2. Plan and coordinate stakeholder engagement sessions and where necessary – to develop public facing letters and manage a reasonable amount of public feedback.
3. Support key stakeholders in the delivery of Alexandra Hospital’s corporate initiatives.
4. Support the planning and execution of OCP led campaigns, events and initiatives.
5. Prepare and draft press materials, speeches, feature articles, letters and announcements.
6. Any other duties as assigned.

Qualification Required and Area of Discipline

• Degree in any communications or public relations discipline

(Degree in Mass Communications is highly preferred)

• At least 6 years of relevant work experience, preferably with project management experience
• Candidates with healthcare background highly preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Familiar with media, project, campaign and event management
• Able to facilitate Stakeholder engagement sessions to be useful and productive.
• Good documentation skills to ensure discussions are properly recorded for future reference.
• Enthusiasm in healthcare planning topics and issues so as to identify newsy story angles for publicity
• Strong linguistic capabilities, and ability to write papers for approval when required.
• Excellent verbal, written communication and presentation skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Food and Beverage Assistant Manager (Beach Club):

As the Food and Beverage Assistant Manager (Beach Club), we rely on you to:

• Support the Beach Club Manager in daily operation
• Manages Beach Club operations experiences
• To assist in maximising the performance of outlet
• Provide solutions to solve recurring issues in outlet
• Set and maintain service standards
• Train and mentor staff whenever appropriate

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Must have experience working in a Food & Beverage environment
• Leads by example
• Creative with an eye for detail
• Upholds professional values, ethics, and integrity at all times
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Hi,

We are hiring a manager for our new restaurant

Requirements:

-At least 3 year experience as a restaurant manager

-At least 5 years in FnB industry

-Knowledgable in new world wines

-WSET certification is a plus but not a must

-Able to manage restaurant operation including recruitment, training and customer management

-Able to work with marketing agencies to develope and execute marketing strategies

-Experience in social media marketing is required

-Able to work with management to come up with strategies to meet company's objectives

-Able to work on weekends and on shifts

-Able to work on public holidays

-Proficient in mircrosoft office

-Proficient in POS system

-Experience in contract negotiations with beverage suppliers

We are hiring a Manager (Corporate Action & Reconciliation) to join a global asset management firm in Asia offering innovative investment solutions to their clients across multiple asset classes including Equities, Fixed Income, FX and Money Markets.

Responsibilities:

• Responsible for daily cash and stock reconciliation and publishing within deadline in Aladdin
• Maintain ownership of daily cash and stock breaks and proactively follow up with respective teams for breaks resolution.
• Review monthly valuation reports and perform reconciliation.
• Responsible for processing of mandatory and voluntary corporate action events across all markets.
• Oversight of outsourced middle office service provider, proxy voting provider, security lending agent and tax reclaim partner.
• Proactively investigate discrepancies, follow up and respond to queries from all internal and external stakeholders.
• Periodically update standard operating procedure (SOP) and documentation
• Perform on-going review of existing processes to ensure control and oversight on middle office service provider remains robust and efficient.
• Act as the main liaison point to manage change requests and ad hoc queries raised by stakeholders.

Requirements:

• At least 5 years of experience working in Operations in the Asset Management industry.
• Degree in Business/Finance or related disciplines.
• An excellent understanding of a wide range of tradable instruments.
• Prior experience using Aladdin or reconciliation platforms.
• Good understanding of Front Office, Trade Lifecycle and Operations processes.
• Excellent customer focus and high level of accuracy, and attention to detail.
• Demonstrated ability to work collaboratively as part of the small team.

Interested candidates may apply through the application system or send to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Exciting opportunities await at our upcoming Hunan restaurant & bar in Singapore Central Area, hailing directly from Shanghai. We are currently hiring for Restaurant Assistant Manager:

•Fluent in both Chinese & English

•Minimum 2 years of F&B management experience.

•Basic wine knowledge preferred.

•Staffs Management Skill

•Excel with Inventory & Paper Work

•Vibrant and Outgoing

Expected pay: $3800- $4000

Plus monthly commission based on tier targets.

5.5 days work. Meals Provide.

Transaction Operations Reconciliation and Corporate Actions Manager – Transaction Operations (12 months Contract)

The Transaction Operations Team is responsible for the oversight of the trade life cycle, Asset Servicing, Reconciliations and Client and Regulatory reporting within the company and works closely with our outsourced service provider to ensure post trade operational compliance, completion, and success. The coverage extends across multiple asset classes including Equities, Fixed Income, CIS, FX and Money Markets.

This role sites within Reconciliation and Corporate Actions team looking after daily cash reconciliation, cash publishing and asset servicing activities.

The key responsibilities will include:

• Responsible for daily cash and stock reconciliation and publishing within deadline in Aladdin
• Maintain ownership of daily cash and stock breaks and proactively follow up with respective teams for breaks resolution.
• Review monthly valuation reports and perform NAV reconciliation.
• Responsible for processing of mandatory and voluntary corporate action events across all markets. This includes gold copy validation and creation, sending of election instruction, event processing and settlement and resolving reconciliation breaks in Aladdin.
• Oversight of outsourced middle office service provider, proxy voting provider, security lending agent and tax reclaim partner.
• Proactively investigate discrepancies, follow up and respond to queries from all internal and external stakeholders.
• Periodically update standard operating procedure (SOP) and documentation to ensure that these documents remain current and relevant to our business and process workflow.
• Perform on-going review of existing processes to ensure control and oversight on middle office service provider remains robust and efficient.
• Collaborate with other teams and entities to identify opportunities and drive changes for new and improved workflows and deliver service excellence.
• Act as the main liaison point to manage change requests and ad hoc queries raised by stakeholders.

EXPERIENCE / QUALIFICATIONS

• At least 5 years of experience working in Operations in the Asset Management industry
• Degree in Business/Finance or related disciplines
• An excellent understanding of a wide range of tradable instruments
• Prior experience using Aladdin or reconciliation platforms
• Good understanding of Front Office, Trade Lifecycle and Operations processes
• Excellent customer focus and high level of accuracy, and attention to detail
• Demonstrated ability to work collaboratively as part of the small team

GENERAL CANDIDATE ATTRIBUTES

• A deep understanding of asset management and its associated processes, systems, controls, and deliverables.
• A strong ability to be hands on yet has a holistic strategic vision on operations
• An Independent and performance driven individual
• Strong relationship management skills
• Strong analytical and communication skills
• Collaborate with Front office services and Investment team to support daily investment decisions
• Evaluate Client requirements and feasibility of new tasks take on
• Collaborate with other teams to solve operational problems and work on the development and continuous improvement of process flows and related operational tools
• Ad-hoc support to the other team members

Company Reg No.: 201131609D | License No.: 11C4684 | Nadiah Marican

Job Description

• Report to Restaurant Manager
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food cost
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Job Description

• Report to Area Manager
• Leading service operations
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs
• Work with the Area Manager to ensure that sales revenue and operating costs targets are met
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 36 hours a week, 6 day work week
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for morning shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations

• Orchard Rendezvous Hotel (Orchard MRT)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Restaurant Manager (Basilico - Italian Cuisine) is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager (Basilico - Italian Cuisine), you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager (Basilico - Italian Cuisine) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Proficient with Italian Cuisine and Language
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

MAJOR DUTIES AND RESPONSIBILITIES

1. Provide support, education and training to staff to build policy compliance and internal control awareness within the organisation;
2. Conduct sharing regarding best practices and promote financial management to various stakeholders across the organisation;
3. Conduct analytical review of financial information and reports, or other indicators to ensure they are functioning as planned and in accordance with sound business principles;
4. Plan and carry out the internal reviews, evaluate existing policies and processes and propose recommendations for improving of the organisation’s operations;
5. Prepare reports and recommendations to management to mitigate risk and add value;
6. Monitor the remediation efforts by following up with responsible action parties; and
7. Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

1. BA in Accounting/ Finance, Business Administration, Economics, equivalent academic or professional training;
2. 5 years’ experience including external audit and internal audit, with experience in Big 4 firm preferred;
3. Proficiency in Word, Excel, PowerPoint; Desirable to have knowledge of SAP and working experience of using Data Analytical tools (e.g., Tableau, SQL, Python, etc.);
4. Excellent written and oral communications skills, including the ability to make presentation; and
5. Other skills and attributes:
6. Ability to demonstrate a professional and objective perspective at all times;
7. Capable of working in a fast-paced environment and ability to adapt to changing priorities;
8. Strong organizational skills with the ability to manage multiple projects simultaneously;
9. Ability to maintain professional and interpersonal relationships with internal colleagues and peer organizations

PROFESSIONAL LICENCE

Certified Public Accountant, Certified Internal Auditor, Certified Financial Analyst or equivalent preferred

Must Have

• Experience in development and implementation of IT Systems for Banking Industry and their integration with external applications, e.g. Control Systems, etc.
• Experience in transition management for major projects having multiple technology and transformation initiatives
• BFS Domain experience and knowledge on Retail banking and digital channels, Cloud migration, Data technology.
• Good understanding of Digital technologies - Examples, not limited to UI/UX, Data, Cloud, Automation, NextGen stack and so on.
• Customer engagement experience with business and IT stakeholders - Experience to manage and grow the business and relationship with the account.
• Certification in Agile and experience in Retail Banking Reporting Projects following Agile Models
• Ability to identify business pain areas proactively and develop unique and compelling value propositions that focus on delivering business value for customer.
• Strong interpersonal skills, ability to communicate and manage across all levels of the organization and with internal & external stakeholders.
• High level of energy & positive attitude and must be result oriented.

Good to Have

• Experience in Retail Banking Digital Channels,
• Cloud technology
• Credit risk & risk reporting.
• Open Banking
• Retail Proucts like Loan & credit card

Roles & Responsibilities

The Transition Manager will be responsible for driving tarnsition for diverse technology projects for Banking industry.

• Drive the Banking technology project which requires good knowledge on Java, Cloud and digital banking channels.
• Plan and execute the transition for digital channels and associated initiatives.
• Engage with multiple internal and customer stakeholders to align on transition plan and timelines.
• Cultivate and maintain strong relationships with diverse customer base. Understand their needs, provide technology-based solutions, and drive customer satisfaction through proactive engagement and support.
• Manage Transition strategy and approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes.
• Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination.
• Ensure Technology programmes align to account strategies and contribute to towards achieving strategic aims.
• Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Program.
• Provide quarterly projections of revenue, margin, head count, open requirements and other operation parameters and deliver the same.
• Focus on business development, project delivery, quality, timelines, and customer satisfaction through nurturing the existing relationship.
• Liaison with larger TCS ecosystem to understand and explore new offerings for positioning.
• Drive expansion of TCS solutions and services within the portfolio and implement actions to grow the portfolio.
• Assist in RFPs, RFIs including driving solution definition, financial construct and overall submission quality including oral coordination.

Assist Restaurant Manager and be responsible and accountable for all restaurant activities

Responsible for overseeing the daily operations of a restaurant

Ensure all activities are consistent with an supportive of the restaurant's business plan

Ensures all team members are performing their job responsibilities

Oversee overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections

Ensure the outlet is run in an efficient manner and proper service is offered at all times

Ensure all special requirements needed for service or food are prepared for and carried out for customers

Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively

Keep the management /Chef updated on any food delay, complaints and customers feedback

Manage restaurant inventory levels, handling purchasing of necessary items when necessary

Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc

Resolve any reservation and cashiering issues

Handle restaurant petty cash disbursements and reimbursements

Stand-in and cover duties of any area requiring support

Schedule staff roster to ensure good and sufficient allocation of manpower for service

Manage and train staff

Perform any other job tasks assigned by the management

Requirements:

Prior experience as Senior/ Restaurant Manager in Chinese restaurant

Excellent personal presentation and interpersonal skills

Confident, outgoing personality and positive attitude

Ability to remain calm under pressure

Able to cope in fast-paced environment with heavy volume

Ability to multi-task

Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates

Job Summary:

The Legal & Compliance Manager is responsible for all areas of logistics/transportation including process design, safety, compliance with DOT regulations, cost efficiency for the team, and customer service. Work with other teams to resolve logistics related issues and provide customer support, when needed. Analysing moderately complex contracts, researching and preparing draft contract specifications, policies, and procedures, interpreting contract requirements to vendors, contractors, clients, and recommending contract changes based on observable needs.

Roles & Responsibilities

· Ensures business processes is following the relevant legal guideline in an ethical manner while meeting its business goals.

· Responsible for developing compliance activities, reviewing company policies, and advising management on possible risks.

· Develop and oversee control systems to prevent or deal with all the legal guidelines and internal policies.

· Evaluate the efficiency of controls and improve them continuously.

· Identify risks or non-conformity issues, draft, modify and implement company policies.

· Monitor enforcement of standards and regulations with collaborate with various department

· Identify possible compliance risks with assessing the business future ventures

· Identify compliance issues and provide advice or training.

· Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.

· Prepare reports for senior management and external regulatory bodies as appropriate.

· Managing litigation right from issuing/responding to notices to formulating litigation strategies to closely following up on matters with external counsel appointed by the Management

· Assisting & providing legal advices for Merger & Acquisition, Due Diligence, and ah-hoc matter.

Requirements

· Degree in Legal or related studies.

· At least 5 years of experience in a legal/compliance counsel/manager

· Experienced with China Entities, state-owned enterprises in China will be added advantage

· Good knowledge of legal requirements and procedures ideally within the trading or FMCG & supply chain management

· Good knowledge of the industry standards and regulations

· Excellent communication and interpersonal skills

· Bilingual in both English & Chinese

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin