Total 4,533 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Working Location: Novena / Little India

Job Summary:

To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

· To follow the procedures related to control room pertaining to meal service

· To provide excellent customer service to the patients in the wards.

· To ensure a good relation with the patients and make sure their concerns are taken care of.

· To attend to all patients complaints and feedbacks within a short period of time.

· To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

Sales Executive (Hotel)

$4,000-$4,500 + Quarterly Incentive (Hit KPI: $1.5k) + $700 Car Allowance (With car) or reimburse by trips + Up to $500 Tranport/Carpark claim + $80 Mobile Allowance + AWS

5 days, Mon–Fri: 9am-6pm

8 Chin Bee Crescent, Singapore 619893 (Boon Lay)

Job Descriptions:

• Develop and implement effective sales strategies to surpass sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Cultivate and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Cultivate and sustain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, including marketing and logistics, to ensure seamless order processing and delivery.
• Ensure timely payment collection.
• Prepare regular sales reports encompassing sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to facilitate informed decision-making.
• Collaborate with the marketing team to formulate and execute marketing campaigns aligned with sales objectives.
• Represent company professionally with customers and vendors, adhering to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation, fostering the company's thriving and prospering throughout the organization.

Job Requirements:

• At least 2-3 years of consumer goods sales experience
• Demonstrated expertise in FMCG food sales or a related field.
• Proven track record of achieving and surpassing sales targets, driven by results.

Responsibilities

• assist to manage store operations (Yakiniku Like - a member of MX Caterers (Asia) Pte Ltd)
• lead and supervise a team of Supervisors and Crew
• plan and deploy to ensure that the store has adequate manpower for daily operations
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff
• check on supplier operations and provide feedback to the Store Manager if necessary

Requirements

• GCE 'O' level
• at least three years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
• highly communicative to lead and motivate staff
• quality-driven with good understanding of local food and beverage trends
• trained eye for detail and customer-centric
• ability to work in a fast-paced environment

Work location/environment

• stores located islandwide
• 5.5 days per week (able to work on weekends and public holidays)

Job Summary

Responsible for management & development of technical & commercial proposals for all subsea projects and further submission to Clients

Functional Responsibilities

• To assist in developing and maintaining an estimating business process that will ensure applicability passed to the project level
• To actively participate in the management and completion of various tenders
• Review of project/bid details and discuss bid strategy with management
• Attends pre and post bid Client meetings
• To conceptualize layouts for the project and review all estimates and proposals before they are submitted
• Get the necessary management approvals on price for submission to Client
• Review and finalization of tender submission package in line with Client requirements and in compliance with internal procedures
• Coordination with Client during the tendering process and conducts post-bid follow-up communication with Client till award and endeavour to determine what happened if not awarded.
• Providing leadership for continuously improving the process for estimating and proposals
• Oversees the estimating and proposals functions and activities related to the working of the Estimation and Proposals department
• Serves as a liaison for Project Management post-award of bid passing related data to project
• Maintains confidentiality throughout the process
• Serves as a Marketing representative for Company for all Clients

Qualifications & Experiences

• Bachelor of Science or Engineering and/or Commercial Diving or ROV and subsea inspection certification with estimating or project engineering background preferred.
• Minimum 8 years of relevant experience in offshore energy subsea industry

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Responsibilities:

• Welcome and assist guests upon their arrival, ensuring a warm and friendly atmosphere.
• Efficiently manage and organize customer queues to enhance the dining experience.
• Operate the Point of Sale (POS) system proficiently for order processing, serving customers, and maintaining table cleanliness.
• Deliver exceptional food and beverage service, exceeding guest expectations.
• Address customer inquiries promptly and courteously, providing accurate information as needed.
• Uphold a consistently high standard of customer service to enhance guest satisfaction.
• Maintain cleanliness and hygiene standards throughout the restaurant premises at all times.
• Assist in monitoring and restocking inventory to ensure smooth operations.
• Provide support to chefs and cooks by assisting in ingredient preparation.

Location: Central, West & East

• Workdays: 5 days per week, with overtime payable.
• Weekly Hours: 44 hours, with overtime pay applicable.
• Annual Leave: 14 days.

Other benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply).
• Profit Sharing Incentive.
• Variable Performance Bonus.
• Two Staff Meals provided daily.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Location: Central, West & East

Work Schedule: 5 days a week, 44 hours per week (Overtime Payable)

Annual Leave: 14 days

Additional Benefits:

• $80 monthly Performance Incentive (Terms & Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• 2 Staff Meals provided

Responsibilities:

• Daily Operations: Ensure seamless execution of daily operations, including opening and closing procedures, order processing, table setup, and maintaining cleanliness standards.
• Cashiering: Efficiently handle basic cashiering tasks.
• Service Standards: Uphold service standards set by the Food and Beverage department.
• Guest Relations: Address guest complaints effectively and escalate issues to the immediate supervisor when necessary.
• Post-service Cleanliness: Maintain cleanliness standards within the designated section after service.
• Team Collaboration: Work closely with stewards, kitchen, and bar staff to ensure smooth operations and enhance guest satisfaction.
• Additional Duties: Perform other duties as assigned by the outlet manager.

Join our dynamic team and be a vital part of delivering exceptional experiences to our guests!

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Job Duties:

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Implementing promotional activities to drive sales and attract customers to the store
• Collaborating with management to develop marketing strategies and initiatives.
• Assisting with other tasks and duties as assigned by management

Benefits :

• Daily Targets Incentives
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Daily Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Join our team and explore a workplace that appreciates your contributions while nurturing your growth, both professionally and personally.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

Job Highlights:

• Auto Parts Store
• Basic up to $4500 + VB
• Monday to Friday 8.15am to 5.45pm
• Pioneer Cres

Job Responsibilities:

• Ensure efficient daily operations of packaging, particularly focusing on the optimal performance of automated machinery.
• Address customer needs and maintain a high level of service and satisfaction.
• Innovate and implement new processes for packaging operations and warehouse management using automated equipment.
• Establish roles, responsibilities, and future plans for the department.
• Collaborate with other departments, including headquarters, to ensure operational efficiency and compliance with policies and procedures.
• Provide supervision, development, and guidance to staff in line with organizational policies and legal requirements.
• Monitor warehouse activities to maximize space utilization and maintain inventory accuracy.
• Develop and implement Standard Operating Procedures (SOPs) to meet Workplace Safety & Health standards.
• Oversee administrative tasks to ensure efficient processing of paperwork.
• Maintain a clean, safe, and professional work environment, including regular maintenance of packaging and warehouse equipment.
• Undertake any additional duties as assigned.

Job Requirements:

• Diploma/Degree in Packaging & Assembling Industry/ Mechanical Engineering.
• Experience in packaging, auto packaging equipment, budgeting, costing, warehousing and SAP knowledge.
• Good leadership, strong mechanical, analytical & problem-solving skills on auto equipment and people.
• Excellent communication, interpersonal skills & customer service oriented.
• Knowledge of Japanese is an advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin | EA Personnel No.: R23116005

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Implementing promotional activities to drive sales and attract customers to the store
• Collaborating with management to develop marketing strategies and initiatives.
• Assisting with other tasks and duties as assigned by management

Benefits :

• Daily Targets Incentives
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Daily Meals & Uniform provided
• Career Advancement Opportunities
• Generous Annual Leave

Join our team and explore a workplace that appreciates your contributions while nurturing your growth, both professionally and personally.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers queries in a timely manner. Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, hone , email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and pro active.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Retail Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Onlline orders and store orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the retail industry.
• Ability to speak Japanese will be an advantage.

Competencies

• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to resolve problems and make decisions.
• Communication skills in English spoken/written.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Established Hotel Group requires a

Food and Beverage Manager

( $50K to $60K p/a)

The Food and Beverage (F&B) Manager is responsible for overseeing the day-to-day operations of the food and beverage department in a hospitality establishment. The F&B Manager ensures that guests receive high-quality service and that the establishment's revenue goals are met.

The incumbent will be rewarded with excellent welfare and benefits together with an attractive remuneration package which will commensurate with qualifications & experience.

Key Responsibilities:

• Managing the food and beverage department by overseeing the operations of the kitchen, restaurant, bar, and other F&B areas.

• Developing and implementing strategies to meet revenue goals and increase profitability.

• Recruiting, hiring, and training staff members, and conducting performance evaluations.

• Scheduling staff and managing labor costs.

• Ensuring that food and beverage offerings meet or exceed guest expectations.

• Maintaining high levels of cleanliness and sanitation in all F&B areas.

• Developing and implementing policies and procedures for the food and beverage department.

• Developing and maintaining relationships with suppliers and vendors.

• Ensuring that all regulatory requirements related to food and beverage service are met.

• Developing and managing the budget for the F&B department.

• Analyzing sales trends and adjusting offerings as needed.

• Ensuring that all equipment in the F&B department is properly maintained and serviced.

Requirements:

• Bachelor’s degree in hospitality management or related field.

• At least 5 years of experience in F&B management.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Ability to work well under pressure and in a fast-paced environment.

• Strong financial management skills.

• Knowledge of food safety and sanitation regulations.

• Ability to develop and implement effective strategies to increase revenue and profitability.

• Ability to develop and maintain strong relationships with suppliers, vendors, and other stakeholders.

• Proficient in Microsoft Office and other relevant software.

• Must be available to work flexible hours, including evenings, weekends, and holidays.

Company: Food Factory

Location: Central (Near MRT Boon Lay Station)

Position: Factory Operation Manager (Job ID: 18895)

Job Description:

• Oversee the daily operation and function of the Factory. Enforcing company policies as well as government's law and regulation at all time.
• Manage Factory Supervisor and Factory Workers, take note of their welfare and complaint if any and manage their performance and conduct.
• Manage factory inventory and production and ensure meeting the company’s monthly target include the arrangement for shipment out to our customer.
• Manage quality control on product manufactured and ensure products is kept in the right temperature at all time.
• Manage the maintenance / upkeep of all facilities/equipment in the factory and ensure hygiene and cleanliness of factory environment at all time
• Ensure safely in the factory environment and implementation of First Aid / CPR / Workplace Safety and Health / Risk management of the workplace.
• Liaison with supplier on factory supplies matters.
• Other duties and responsibilities, which may be assigned to you from, time to time with your consent.

Job Requirements:

• Degree or Diploma in Food Science / Engineering / Operation Management
• Minimum 3+ years previous experience in a supervisory or managerial role, ideally, within a food production environment
• Knowledge of Good Manufacturing Practices (GMP), HACCP, relevant regulations, health and safety requirements, auditing requirements and relevant legislation
• Experience in LEAN manufacturing and delivering change, as well as implementing continuous improvement
• Strong team leader with a drive to deliver quality outcomes with efficiency and with a passion for continuous process improvement
• Demonstrate strong communication, negotiation, problem solving, analysis, decision-making abilities
• Demonstrate ability to lead, train and develop diverse team
• A hands-on leader with a can-do attitude
• Proficiency in Microsoft Office, especially Excel
• Proficiency in Japanese to liaise with Japanese speaking stakeholders will be plus
• Possesses valid Forklift License

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Position title (Job ID: 18895)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

• Competitive salary and performance-based bonuses
• Professional growth and development opportunities

About Our Client

.

Job Description

Key Responsibilities:

• Collaborate with the Head of Operations for efficient manpower planning and execution of asset activities.
• Monitor advertising assets failure trend for preventive maintenance planning and to ensure sufficient spares.
• Prepare monthly performance report
• Train and guide the Field Operations team, ensuring safety and effectiveness.
• Oversee day-to-day operations, maintaining smooth execution of cleaning, maintenance, managing warehouse and posting tasks.
• Monitor advertising asset failures, compile monthly performance reports, and manage warehouse operations.
• Prepare Warehouse inventory report and supervise Warehouse Coordinator to monitor spare parts inventories, maintain accurate records and ensure spares parts availability
• Supervise Warehouse Coordinator to monitor spare parts inventories, maintain accurate records and ensure spares parts availability.
• Manage inventory Return Merchandise Authorization and liaise with supply chain for inbound and outbound inventories.
• Ensure systematic and timely filing of Administrative (paper or electronic) documents such as Delivery Order, Purchase Order and Invoice

The Successful Applicant

Requirements:

• Minimum Diploma/ Degree in Logistics or Industrial & Operations Management.
• 8 years of proven experience in operations, warehouse, and facility management.
• Strong leadership, organizational, and problem-solving skills.
• Proficient in MS Office/ WMS; excellent communication and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced environment.
• Exceptional communication and interpersonal abilities.
• Willing to work in the West Singapore for 5.5 days in a week.

What's on Offer

The company offers competitive salary, performance-based bonuses and comprehensive benefits.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-022024-6350487

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

Job Responsibility:

• Assist in day-to-day operation for HR and admin matters.
• Assist the Director in the development and implementation of HR strategies, policies, and programs to support the organization's goals and objectives.
• Assist the Director in corporate governance and compliance matters.
• Administer HR-related paperwork to ensure compliance with all labour laws and regulations
• Assist with office administrative and procurement matters.
• Assist with preparation for the Board meeting.
• Assist in the management of HR related projects.
• Undertake any ad-hoc duties as assigned by the supervisor.

Job Requirement:

• Min. degree level in Human Resources, business administration or other relevant majors.
• Minimum 5 years of experience as an HR Generalist or similar HR role, preferrable with corporate governance or compliance experiences.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the restaurant.

Responsibilities:

• Assist the Restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties
• Perform Daily Operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages
• Provide Excellent Customer Service at all times and able to handle feedback and solve them.
• Lead and train team members to achieve highest guests satisfaction, operation efficiency and productivity.
• Assist to Conduct interviews, selection, and hiring and to assist to train new and existing employees
• Assist to comply with Company Standard Operating Procedures (SOPs) as well as the cleanliness and sanitation at all work areas
• Assist to carry out maintenance on all restaurant equipment and records
• Any other ad hoc duties as assigned by the Company

Requirements:

• Minimum 4-6 years of relevant work experience
• Driven & Passionate to Provide the Best Experience for Customers in the F&B industry
• Customer-oriented, service focussed, responsible and positive working attitude
• Able to commit to restaurant's peak period including weekends, eve of and public holidays and able to work in split shift
• Experienced in SAP envrinment for procurement
• Able to work under pressure in a fast paced, dynamic and challenging work environment

Job Information:

• Pleasant working environment at Wisma Geylang Serai (Paya Lebar MRT)

To apply, please email your updated resume to [email protected] or WhatsApp it to 9857-9292, including the following:

• Last and Expected Remuneration
• Earliest availability to Commence Work
• Earliest availability for Face to Face Interview
• Vaccination/COVID status

Please note that only shortlisted and successful candidates will be contacted. Remuneration offered will be commensurate with qualifications and relevant experience.

• We have other positions in our newly set up Muslim-Friendly restaurant – do enquire with us at 9857-9292 (WhatsApp)

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• Banquet
• Butcher's Block
• La Dame de Pic
• Long Bar
• The Grand Lobby
• Tiffin Room

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• La Dame de Pic
• Long Bar
• Raffles Courtyard
• The Grand Lobby
• yi by Jereme Leung

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field or minimum of 6-12 months hands on experience in food service position, similar operations style.
• Retail or guest interaction experience.
• Food and/or beverage knowledge (personal interest/professional).

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Can work as part of a team.
• Guest and people oriented.
• Creative and open-minded.
• Flexible and adaptable to different working locations.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Descriptions:

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays
• 4-days work week (Total working hours is 44 hours in a week)