Total 4,533 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description:

• Welcome and assist patrons warmly, ensuring excellent customer service.
• Execute order-taking, manage tables, and handle customer inquiries.
• Meticulously manage cashier responsibilities to ensure accurate transactions.
• Adhere to operational protocols for seamless functionality.
• Maintain high standards of cleanliness and organization.
• Oversee retail inventory and offer suggestions to improve services.
• Gather feedback from both customers and colleagues.
• Undertake additional responsibilities as assigned by the Manager or Supervisor.

Benefits:

• Monthly Performance Incentive of $80 (T&C applies).
• Profit Sharing Incentive.
• Variable Performance Bonus.
• 2 Staff Meals provided.
• Annual Leave of 14 days.
• Additional bonuses available.

Working Locations:

• Dhoby Ghaut.
• Marina Square.
• Great World City.
• Vivo City.
• Bugis.

Working Schedule:

• 5 days work week, totaling 44 hours per week.
• Overtime payable.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business

• Basic Salary + Fixed Allowances + Incentive (UP$4800)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Reporting restaurant’s situation daily to General Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities:

1. Greet and assist patrons upon arrival.
2. Manage and coordinate customer queues efficiently.
3. Utilize the Point of Sale (POS) system for order processing, serving customers, and maintaining table orderliness.
4. Provide exemplary food and beverage service to guests.
5. Promptly address customer inquiries.
6. Maintain a high standard of customer service.
7. Ensure continuous cleanliness and hygiene within the restaurant premises.
8. Assist in monitoring and replenishing inventory.
9. Support chefs and cooks in the preparation of ingredients.

Work location: Central, West & East

5 work days/week, payable OT

44 hours per week. OT Payable

AL 14days

Other benefits:

-$80 monthly Performance Incentive (T&C applies)

-Profit Sharing Incentive

-Variable Performance Bonus

-2 Staff Meals provided

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Roles & Responsibilities

1.Managing of the restaurant's smooth operations

2.Target driven and works smart to increase revenue, manage staff and control costs based on set targets /KPIs/Budgets

3.Develop all SOPs as relevant to current business expectations

4.Strong leadership and initiative

5.People person, able to provide excellent customer service

6.Plan and strategies marketing promotions to boost sales and social media presence

7.Hire and train current and new staff

8.Lead the team and motivates them to contribute to the best of their abilities

9.Handle staff disciplinary actions, performance reviews

10.Quick decision-making and problem-solving abilities

11.Strong attention to detail and able to multitask

12.Confident, proactive and willing to take on workplace challenges

13.Great listening skills and able to take direction from individuals in higher-level positions

14.Ensure compliance -license ,hygiene & health , safety standards

15.Maintain a high standard of cleanliness and good maintenance for the outlet

16.Any other ad hoc duties assigned by the management

Requirements:

• Candidate must atleast possess Bachelor’s degree/Diploma or related
• At least 2-3 Year(s) of working experience in the related field.
• Knowledge in beer, wine, spirits,sake is a plus or WSET trained.
• Meticulous, reliable able to work independently in a fast pace environment
• Good communication skills
• Excellent time management
• Great listening skills and able to take direction from individuals in higher-level positions

About Us

Wine Connection owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of 300+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

About the Role

The Manager (IT & Technology) - POS plays a crucial role in ensuring the smooth operation and functionality of POS systems in various retail and business environments. The Manager (IT & Technology) – POS should have a strong technical background, knowledge of relevant hardware and software, excellent problem-solving skills, and the ability to communicate effectively with end-users and colleagues.

Key Responsibilities

1. Point of Sale responsibilities:

• Set up and configure POS software according to the specific needs and requirements of the business.
• Perform routine maintenance on POS systems to ensure optimal performance
• Provide technical expertise and support to end-users, troubleshooting and resolving complex issues, and ensuring optimal system performance.
• Train end-users and staff on POS system usage and best practices – ensuring end-users follow all SOPs implemented.
• Maintain accurate records of POS system, configurations, installations, and maintenance activities.
• Collaborate with IT teams, vendors, and other relevant stakeholders to address complex technical issues and ensure seamless integration with other systems

2. ERP responsibilities:

• Process transactions posting as assigned, related to POS integration and customization to ERP.
• Evaluating ERP requirement through consultation, business process analysis, and observations to each department.
• Evaluating existing IT infrastructure and recommending system improvements.
• Developing and configuring customized ERP solutions based on best practices.
• User interface customization (if necessary) that best fit on the user requirements.
• Running diagnostic tests and resolving issues to enhance performance.
• Providing ERP end-user training and technical support.
• Documenting ERP processes and preparing deployment progress updates.
• Keeping informed of the latest ERP developments, upgrades, and offerings.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Possesses technical knowledge in SQL management (SQL Query), relevant knowledge in ERP and POS systems, and integrations.
• Proven experience (minimum 3 years) in IT management, preferably in a similar industry/sector.
• Experience in supporting F&B and retail POS and working in a multi-vendor environment would be an added advantage.
• Excellent communication and collaboration skills, ability to work effectively with cross-functional teams.
• Self-driven and proactive in project implementation, issues handling, and system improvement.
• Having knowledge on ERP system implementation and management is a plus!

Perks and Benefits

• Company Culture: Our company values teamwork, collaboration, and a positive work environment. We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family!
• Competitive Compensation: We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded.
• Career Growth Opportunities: We believe in fostering a culture of learning and development. You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
• Food & Beverage and Retail Discounts: As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
• Creative Environment: Our F&B company thrives on creativity, innovation, and fun. You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
• Employee Recognition: We believe in acknowledging and celebrating the contributions of our team members. Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Senior Manager drives and oversees the execution of the engagement and outreach efforts of the cluster. He/she is instrumental in forging and nurturing meaningful connections with community partners within the cluster such as other Social Service Agencies, volunteers, government agencies, businesses, and grassroots organisations to fulfil MINDS vision of outreach and serving the unserved and underserved segment of the Intellectual Disability (ID) population in Singapore while creating areas for Persons with ID to be able to contribute to their community. He/she is responsible to design and develop engagement strategy and programmes for community interactions between Person with ID and various community stakeholders.

He/she sense makes the needs and priorities within the community, in order to assist the Cluster Leadership plan and develop its programmes to cater to these needs.

He/she identifies and manages the risk and quality of the programmes, monitors programme resource utilisation to ensure they are within approved budget and reviews information pertaining to the operations of the cluster. He/she will be the key point of contact to internal and external stakeholders.

A client-centric, resourceful, proactive professional who possesses leadership and team management skills, the Senior Manager is strategic in his / her approach and works well with both internal and external stakeholders

Job Responsibilities

• Ensure the outreach strategy and programmes in the Cluster is in alignment with the overall outreach strategy and plans for MINDS.
• Liaise and coordinate on all matters pertaining outreach and engagement within the cluster both internally and externally.
• Establish, align and track key performance indicators for the effectiveness of our engagement and outreach efforts to MINDS overall outreach strategy and plans.
• Develop outreach and engagement strategy and programmes for the cluster.
• Manage and supervise the engagement and outreach activities in pursuance to MINDS overall vision and objectives.
• Review engagement and outreach programmes to ensure relevance and effectiveness in meeting both the needs of the clients and the community.
• Implement, review, and evaluate work processes to ensure smooth running of engagement and outreach programmes.
• Set up system to document and track progress of outreach and engagement programmes for the purpose of improving and reviewing service quality, and programme outcomes.
• Develop and establish professional or social networks with the community to leverage on community resources, partners, and volunteers to meet the various needs within the cluster.
• Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion within the cluster.
• Connect, and collaborate with relevant community partners to create programmes and partnerships for our clients to contribute and value add to the community within the cluster
• With the support of the Manager to lead the budget planning and execution of outreach and engagement budget, i.e. EOM and OOE
• Forge strong partnerships with internal corporate entities to ensure the cluster is up to date to the developments within MINDS.
• Coordinate and Liaise on all other areas of planning and development for the cluster such as residential services, social enterprises, employment development and transition support

• Degree Holder in relevant field of Social Services or Allied Health Professional.

• Experience in managing and leading a team of staff.
• Effective and good interpersonal, communication and time management skills
• Financial management keeping budgets and managing expenses.
• Analytical Thinking and attention to details.
• 5 Years and above working experience in Disability Field.

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $3,000 - $5,000

· Locations: Many outlets in Singapore

Job Scope:

· Clearing Customer Tables

· Daily Housekeeping

· Topping up Drinks / Soup

· Attend to Customers’ needs

· Managing of staff

· Managing outlet

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Working Day: 5.5 days weekly

Working hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village/Balmoral Plaza

Salary: $2800 - $3,500 (Depending on experience)

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

This position reports to the Director of Food & Beverage and is responsible for the overall development and implementation of Food & Beverage marketing strategy including special promotions/events, partnerships and retails for our Food & Beverage outlets. Including festive offerings not limited to Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival and Christmas.

Duties and Responsibilities:

• Work closely with the Food & Beverage team on areas such as product development, cost management and overall strategy execution for each festive activation to achieve the financial and operational goals.
• Ensures all communications with clients are in line with the overall strategy for financial and operational goals.
• Work closely with the various outlet managers to ensure communications are aligned to requests and expectations.
• Responsible for manpower recruitment and development during the active months of festive operations.
• Responsible for regular updates on upcoming/active festive operations to the hotel's leadership team.
• To analyse competition in the market and prepare an analysis report on festive season competitors.
• Prepare and account for Food & Beverage projects profit & loss report.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas and restaurant.
• Perform other related duties as assigned by the Management.

Requirements:

• Minimum of 2 years of experience in a similar capacity
• PC literate and able to write, produce reports and analysis
• Good analytical skills
• Excellent communication & interpersonal skills
• Able to work independently and possess initiative
• Able to communicate and write in English
• Able to work on weekends where required

We thank you for your interest and will contact you if are shortlisted.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Basic Salary + Fixed Allowances + Incentive (UP$3500)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for a Restaurant Manager who can embody these values.

The Restaurant Manager will build his/her team and ensure our clients a precious experience.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations.

Supervise and manage restaurant staff, including recruitment, training, and scheduling following company policies.

Conduct outlet briefings and oversee daily restaurant operations to ensure efficient and effective service delivery that is aligned with ATIPICO’s standards.

Promptly addressing and resolving any issues or complaints, professionally.

Ensure the team’s grooming standards are being met and maintained to demonstrate a professional image of the company.

Develop the team through coaching and mentoring.

Maintain a clean and organized restaurant environment, ensuring compliance with health and safety regulations.

Monitor inventory levels and place orders for supplies as needed.

Ensure compliance with all relevant laws and regulations, including labor and employment laws.

Liaise with the kitchen team to ensure consistent food quality and presentation

Prepare operations reports on a weekly and monthly basis.

Manage restaurant reservations and maximise profitability by increasing turnovers.

Any ad hoc tasks assigned by the Management.

Requirements and skills:

Minimum 3 years of F&B experience at a managerial/supervisory level

Willingness to work on rotating shifts including weekends and Public Holidays.

Extensive knowledge in food & beverages.

Service-oriented team player with excellent interpersonal and communication skills

Strong leadership, motivational and people skills

Able to multi-task and work under pressure in a fast pace environment

Ensure compliance with sanitation and safety regulations

Job Benefits

Exciting career path with career growth opportunities

Annual Leave

Annual performance bonus

Staff discounts

[What you will be working on]

You will work closely with colleagues in EDB (e.g. Industry Groups, Industry Manpower  Division) and officers from other government agencies. Your responsibilities include but are not limited to the following:

• Understanding the energy supply chain and potential disruptions. 

• Developing the energy supply and distribution operational plans and pandemic preparedness plans. 

• Liaising with other government agencies and key industry partners to improve the energy supply chain resilience. 

• Supporting the management of additional resources appointed by EDB to audit and inspect EDB managed worksites. 

In addition, you will be involved in other Energy & Chemical (E&C) Industry Development work. You will work closely with internal teams in EDB, other government agencies, trade associations and companies. Your responsibilities include but are not limited to the following:

• Drive the industry development programs to ensure Singapore remains competitive for the E&C sector.

• Support in land master planning.

To meet the challenges of the role, you will have to:

• Stay informed about global and regional developments impacting energy supply and pandemic-related policies that companies are required to comply with.

• Understand the operations of inter-agency taskforces, establishing connections with key contacts across agencies for energy security and pandemic related issues. 

• Possess knowledge of how E&C industries work. 

• Be well-versed in the roles of various government agencies, trade associations and companies involved in energy supply, pandemic-related and E&C issues.

• Demonstrate adaptability to address to diverse work requirements, often with short timeframes, and effectively communicate instructions or changes to officers and/or counterparts in agencies. 

• Be able to be rostered to work during weekends during emergencies. 

[What we are looking for] 

• At least 1-3 years of relevant experience in coordinating large-scale projects across multiple stakeholders, including government agencies

• Supply Chain Management experience is preferred

• Excellent interpersonal and communication skills, both written and spoken 

• Strong organisational and data management skills

• Self-motivated and positive attitude, excellent work ethic and a team player 

• Singaporean

Applicants may expect to receive an application outcome within 8 weeks of application date.
 

Assistant Manager (Maintenance & Facilities)

Working Days : 5 days

Working hour : 08:30am to 06:00pm

Salary : $5500

Location : Changi South

• Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives
• Responsible for facilities management and supervising maintenance & facility team
• Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards
• Ensure data collection and preparation of all reports for efficiency analysis and maintenance
• Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits
• Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors
• Responsible for the planning of maintenance & facilities budget
• Manage Site, Regional & Global Projects/Initiatives as assigned

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 7000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting on a monthly basis for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Highlights:

• Homeland security solution provider
• CAT 1 clearance
• Great remuneration and benefits
• Permanent job opportunity
• Location: Tampines

Job Description:

• Develop and promote overall corporate sustainability goals as direction for all initiatives, including promoting decision- making based on financial and sustainability goals
• Develop and run systems to make reporting and information sharing more efficient, accurate and impactful. Work with stakeholders to develop and achieve their key performance indicators
• Manage the development of sustainability communications internally and externally. Create continual educational resources on sustainability issues.
• Institutionalize sustainability through documentation and quarterly review of policies
• Manage and track corporate sustainability goals and metrics, analyze data and produce regular reports. Run regular audits as information-gathering exercises for content generation
• Keep abreast with trends and industry leading best practices in sustainability
• Assist on the estate and facilitates management in building / office premises to ensure that it is run in an efficient and effective manner
• Monitoring of facilities vendor and term contractors in meeting the terms and conditions of the agreements, guidelines and their services are delivered in a satisfactory manner
• Recommend & execute renovation / improvement plans to enhance the building operations, customer satisfaction and engagement
• Manage projects for renovation including improvement works, use and allocation of resources and space planning
• Engage with stakeholders on space planning and project management including gathering of internal fitting-out requirements, relocation and change management

Requirement:

• Degree holder with background in engineering or sustainability, e.g. mechanical, electrical, facilities, estate management or equivalent
• Minimum 5 years of relevant experience in estate management & sustainability
• Good interpersonal skills, meticulousness, and a strong desire to learn.
• Knowledgeable and continually curious about current best practices in corporate responsibility, environmental efficiency, sustainability reporting
• Knowledgeable of Local and International standards such as BCA Green Mark for Data Centre and Buildings, SS564 Green Data Centre, ISO 14001 Environment Management System, etc
• Strong analytical and project management skills to track progress and reporting
• Motivated self-starter, resourceful, and independent

HOW TO APPLY:

Interested applicants please send your latest resume in MS WORD format to ref19(at)trustrecruit.com.sg or click on “Apply Now” with providing the below details in your resume.

1. Current salary (break down)
2. Expected salary
3. Notice period
4. Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

We're looking for a fun and motivated team player to join our Retail & Customer Experience team on a full-time basis.

We offer attractive salary packages, benefits and career growth potential. The current position offered will be Retail & Community Manager or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the “Group”).

Responsibilities include:

Retail

• Overseeing the entire retail operations i.e. opening, closing, stock taking, customer service, cashiering and visual merchandising
• Managing the stock inventory (inbound and outbound) and replenishments
• Ensuring excellent in-store customer service and experience
• Managing the monthly roster and payroll
• Leading and supervising the Retail team, and ensuring that brand and company service standards are upheld
• Implementing a positive culture of high performance and continuous improvement
• Generating and analysing sales data/relevant financials and sales performance reports
• Ensuring full compliance of operations SOP, store cleanliness and staff guidelines

Customer Service

• Ensuring Customer Service team are timely in responses to customer tickets and online enquires
• Resolving customer issues and complaints by offering appropriate and creative solutions
• Supervising and training the team to achieve excellent customer service, with the desire to build lasting relationships with customers
• Innovating and improving workflow between online and offline sales channels

Community

• Developing strategic customer programs to increase retention rates, customer acquisition, customer lifetime value and overall revenue
• Monitoring, analysing and forecasting key performance metrics. Reporting KPIs and providing data-driven recommendations to the management team
• Collaborating with key departments to design unique customer experiences and drive engagement initiatives, including calendar management and executing on key projects
• Conducting regular trainings and review sessions with Retail & Customer Service team to ensure customer excellence is achieved
• Nurturing relationships with our customers
• Building strategic partnerships with external brands and suppliers
• Keeping up to date on CRM and customer loyalty best practices

Job requirements:

• Degree in Hospitality, Retail Management, CRM or any other related fields
• Strong communication, interpersonal and management skills
• Customer-oriented and passionate about going above and beyond to serve
• Ability to identify issues and resolve challenges creatively and efficiently
• Min. 3 years working experience in a customer-facing role
• Proven experience as Retail manager or other managerial positions
• Flexible with working days (may include public holidays and weekends) and split work arrangement between our Head Office and Retail Stores
• Familiarity with Customer Service Platforms such as Freshdesk is an added advantage
• Familiarity with Ecommerce Platforms such as Shopify and PrestaShop is an added advantage
• Experience with data analysis
• Proficient in Microsoft Office, Google Suite
• Love for Our Second Nature is an added bonus!

To apply, please submit your CV to [email protected]

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Responsibilities:

• Providing training on how to make Sushi Sets, Cutting of Sashimi, Maki, Handrolls, Rice Balls, and Don Buri
• Maintain high standard of hygiene cleanliness.
• Practice effective communication strategies with colleagues and customers.
• Monitors ordering and stock inventory.
• Preparing staff weekly roster.
• Calculation of monthly sales report.
• Forecasting, planning and controlling the ordering of food and beverages.
• Managing daily operations, developing menus, maitaining quality standards, overseeing staff training, monitoring inventory and cost control.
• Manage the finances related to the whole process of purchasing food and drink.
• Preparing monthly P & L report (Profit and Loss) and Financial Statement.

Job Requirements:

• Must be humble and willing to learn.
• Willing to work on weekends and Public holidays (especially CNY, Hari Raya, Christmas)
• Willing to stand for a long period of time.
• Willing to assign in different outlets.
• Requires 6 days of work per week.
• Requires rotation shift (Morning and Night Shift)
• Requires knowledge in Microsoft Office (Excel, Word, Powerpoint Presentation)