Total 4,704 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

A Food Outlet Manager is a person who serves as the captain of hospitality company staff with goals like providing exceptional customer service. Outlet managers are highly motivated personnel, committed to their superior and have great management and organizational skills. They usually work together with the company’s senior or executive chef and work under the close supervision of a general manager.

Duties of a Food Outlet Manager

· Food Outlet Managers are responsible for company’s outlet performance like personnel management, beverage and foods and other services and operations. They monitor and make sure that there is a smooth running of customer service areas and satisfaction.

· The Food Outlet Manager interacts with their clients in order to make sure that satisfaction and promotion of facilities and services are adequately met. An outlet manager communicates with other departments in order make sure that customers’ needs are satisfied and met. They make sure that good handling of cash is properly followed. They also deal with customer’s complaint and listen with some feedbacks so as to improve their services.

· The manager is responsible in recruiting team professional as well as qualified staff who is dedicated to provide great services. They organize appointments and meetings for staff, change menu and other matters related to their line of work and implement trainings for employees if needed. Outlet managers focus on safety and health standards in order to make sure that their teams have good knowledge on safe working condition.

· The Food Outlet Manager is in-charge of performance and sales of the company and ensures that the company’s profits and goals are met. They take monthly inventories with their supplies and maintain an optimum stock level so as to meet their customer’s demand. They avoid excess and detect waste for optimum profit without affecting the company’s performance.

Untitled is a new project from two internationally recognized chefs and Asia’s leading sustainable lifestyle hospitality operator. It will be a casual dining restaurant open for both lunch and dinner. There will be a serious emphasis on sustainable cooking practices, focusing on delicious food made from local ingredients.There will be a research space focused on developing processes to turn our byproducts into delicious ingredients to reincorporate back into the menu. This restaurant will be a beacon of change for how we operate our restaurants in the future. A warm and comfortable setting both indoors and out will create a destination for food lovers of all ages and backgrounds. A unique location in Dempsey Hill houses the venue and its distinctive multistrata permaculture farm. Expect picnic baskets stuffed with zero waste goodies, low intervention wines, great coffees, and more serious dining upstairs when you need a little more privacy. A full complement of classes will be offered upstairs, both targeting the home cook and the professional cook. Join us for a fun new adventure with a great working environment and strong opportunity for advancement.

Job Description

Responsible for leading the restaurant under the guidance of the Restaurant Manager

Job Details

1. Manage daily restaurant operations.
2. Plan, organize, direct and control the food and beverage operation.
3. Deliver high standards and consistent quality of operations with attention to profitability and guest satisfaction.
4. Maintain a prominent visible presence daily.
5. Provide superior guest service.

Qualifications

1. Mastery of simple and elegant service protocol.
2. Knowledge of standard procedure with regards to high level high volume restaurant service.
3. Experience in managing restaurant chain of command.
4. Comfort with equipment standard functions.
5. Self starter with ability to manage deadlines of self and others.

Keys to success

1. Time management.
2. Constant feedback and reporting of issues as they arise.
3. Willingness to carry out any other duties as required by the operation.
4. Enable a positive work environment.
5. Positive attitude.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

GYUKATSU KYOTO KATSUGYU IS HIRING!

Summary and Benefits

• Service Crew: $2,200 - $2,900
• Restuarant Supervisor: $3,000 - $3,500
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program

ROLE & RESPONSIBILITIES

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties

Service Crew

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met.
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences.
• Strives to provide excellent quality service to all guests.
• Takes guest orders and serves without unnecessary delay.
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies.
• Clears and resets counters or tables.
• Ensures all glasses are well polished.
• Assists in stock inventory and maintains an accurate inventory record.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Must be comfortable working on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

PacLab Pte Ltd, based in Singapore, is a distinguished laboratory with SAC-SINGLAS accreditation. We specialize in providing comprehensive microbiology and chemical laboratory testing services to a diverse array of industries, including veterinary, food and beverage, pharmaceutical, and industrial sectors, both locally and globally.

We are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool.

DEPUTY MANAGER, LABORATORY & NUTRITIONAL SERVICES

Base: Singapore

Job Responsibilities:

Reporting to the CEO of the group, you will be responsible for overseeing the daily operations and strategic development of our commercial laboratory. Your key duties will include, but are not limited to, the following:

Manage, guide, and supervise a team of around 20 laboratory staff, fostering a collaborative and high-performance work environment.

Foster and manage local and regional customer relationships, addressing their needs and ensuring exceptional customer service.

Leverage your technical expertise to mentor and guide laboratory staff, ensuring the use of reliable and up-to-date analytical methods.

Oversee and manage accreditation processes, with a focus on maintaining compliance with SAC-SINGLAS and ISO/IEC 17025 standards.

Play a crucial role in the planning and execution of laboratory projects.

Implement continuous improvement initiatives, identifying opportunities to enhance processes, productivity, and operational efficiency.

Provide routine reports to management on the status of laboratory operations.

Job Requirements:

• Degree in Chemistry or a relevant field.

• 8 to 10 years of experience in commercial laboratory management.

• Strong knowledge of SAC-SINGLAS and ISO/IEC 17025 standards.

• Experience in chemical analysis of food and feedstuff will be an advantage.

• Familiarity with key laboratory instruments used in the lab, such as HPLC, GC/FID, GCMS, LC/GC-MS-MS, ICP, AAS, and Spectrophotometer.

• Strong analytical and problem-solving skills.

Our client ST Engineering is seeking a Testing Commissioning Manager for rail and road projects.

Details as follows:

Testing & Commissioning Manager

Job Description:

• Developing testing & commissioning plans and procedures for SCADA systems

• Conducting site visits to ensure that SCADA systems are installed according to design specifications

• Conducting testing to ensure that the system is functioning safely and efficiently

• Identifying and resolving issues that may arise during the commissioning process.

• Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

• Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

• Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

• Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

• Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

• Organize and lead the integrated test meetings with internal and external parties

• Development of Test & Commissioning Plans and Integrated Test Plans

• Ensuring that all systems and components are tested in accordance with project requirements

• Analyzing test results and identifying any issues or deficiencies

• Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

• Preparing and maintaining comprehensive documentation, including test reports and commissioning records

• Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services

• Knowledge and experience of the Rail / Infrastructure Industry

• Experience in developing and implementing testing and commissioning plan

• Extensive knowledge of industrial standards / guidance’s / good practice

• Strong knowledge of health, safety and environmental regulations

• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling

• Good interpersonal, planning, analytical and problem-solving skill

• Able to work independently

• Knowledge in BIM / AutoCAD skills will be an advantage

• Good oral and written communication skills

• Good Microsoft office knowledge and skills

Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Role:

Operations:

• Oversee and manage all facets of shipping agency operations, ensuring adherence to company policies and industry standards.
• Serve as the main client contact, fostering strong relationships and resolving any arising issues.
• Track and evaluate operational performance, generating reports and offering recommendations for ongoing improvement.
• Lead a team in executing ship agency services, coordinating vessel arrivals and departures, and working closely with ship owners, charterers, and other relevant stakeholders.

Business Development:

• Drive business growth and establish solid connections with key stakeholders in Singapore, specifically within port agency services.
• Maintain and nurture relationships with existing clients.
• Organize hospitality arrangements for clients visiting Singapore.
• Actively gather and act on customer feedback to enhance service quality.

Requirements:

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• At least 5 years of experience in shipping agency operations or port management, with a minimum of 2 years in a managerial position.
• In-depth understanding of shipping regulations, port operations, and agency services.
• Proven ability to collaborate effectively within a team and work independently.
• Possesses strong business acumen, high energy, a proactive mindset, and a focus on achieving results.

Responsibilities:

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the Company.
• Make hiring and termination recommendations to Management
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Be accessible and allocate appropriate time with guests.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

Requirements:

• Minimum 6 years of relevant experience with 3 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Must be independent and self-motivated
• Able to work in a fast-paced environment
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

Job Responsibilities:

1. Oversee the service of the Restaurant.
2. 2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
3. Take immediate action to deal with all guests’ complaints.
4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.
5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.
6. Ensure that no standing bills stays on the system, and account for all voided bills.
7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.
8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.
9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.
10. Ensure that all service staff are well groomed, properly attired and efficient.
11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.
12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.
13. Ensure a close professional working relationship with other staff members at all times.
14. Attend all team briefs as required.
15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.
16. Perform miscellaneous job-related duties as assigned.
17. Knowledges of spanish cusine
18. knowledgeable in spanish wines.

Salary Range: $5,000 - $6,500

Please send your cv to [email protected] and [email protected]

1. Liaise with suppliers; place ordering of goods and cash payment
2. Sales reports, purchasing, daily sales closing, monthly P&L, etc.
3. Able to work under stress and independently
4. Nets transaction, POS sysytem, online ordering
5. Scheduling of workers rest day, duty roster, etc
6. Ensure restaurants run smoothly and efficiently.

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the management.
• Make hiring and termination recommendations to management.
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

REQUIREMENTS:

• Minimum 8 years of relevant experience with 4 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

As a Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you, including but not limited to the following:

1. Oversee the service of the Restaurant.

2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

3. Take immediate action to deal with all guests’ complaints.

4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.

5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.

6. Ensure that no standing bills stays on the system, and account for all voided bills.

7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.

8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.

9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.

10. Ensure that all service staff are well groomed, properly attired and efficient.

11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.

12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.

13. Ensure a close professional working relationship with other staff members at all times.

14. Attend all team briefs as required.

15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.

16. Perform miscellaneous job-related duties as assigned.

17. Knowedgeable of spanish cusine

18. Knowedgeable in spanish wine

19. Working in a management position for min 2 years.

Salary Range: $5,000 - $6,500

PLEASE SEND ALL CV TO [email protected] and [email protected]

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

About the Role

Our growing company is on the lookout for Assistant Manager who hold a strong passion for food, cooking and the culinary industry. Here are Fleursophy Group, what defines us are our people, food, and atmosphere, as we strive to provide the best dining experience to our customers.

Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Stand in for the outlet manager when he/she is not around.

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Assist outlet manager in setting monthly KPI.

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Assist in creating detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Assist in implementing policies and protocols that will maintain future restaurant operations

Job requirements

· At least 2-4 years in a superior/managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills

Compensation & Benefits, Manpower Planning, HRIS Support
- Preparing and generating monthly HR reports such as headcount, attrition & retention, manpower budgeting & costing, and slides for internal presentation government and stakeholders statutory reporting and submissions (for e.g. MOM surveys, etc.).
- Conduct data analysis and reporting solutions based on business needs for management review.
- Managing and administering the employee performance reviews and processes.
- Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
- Providing HR Information Systems (HRIS) support through partnership with IT, HRIS vendor, and coaching to all levels of the organization.
- Administering all annual increments, promotion increments, Annual Wage Supplements, and bonus payouts.
- Partnering closely with the HRBPs on compensation & benefits strategy and execution.
- Reviewing and implementing HR policies in compliance with government legislation and ensuring efficiency and compliance of HR department's internal workflow and processes.

Interested applicants, please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities of F&BManager

· Manage and oversee the entire restaurant operation

· Deliver superior guest services

· Ensuring guest satisfaction and revenue growth for restaurant

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts and arrange the part timer worker

· Manage and lead staff

· Control costs and minimize waste

· Nurture a positive working environment

Job Requirement are:

· You are required to work on compulsory split shifts

· You are required to work 6 days per week. Overtime will be paid for additional working hours exceeding 44 hours

· Flexible weekly off according to business needs

· Willing to work long hours as per the business requirement

· You are required to work compulsory on weekends and public holidays.

· Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.

· You are required to open the restaurant and close the restaurant

· Daily Breakfast set up, as we are located inside the hotel

· Good command over written and spoken English

· Responding to guest review on social media and other digital platforms

· Strictly following all the local requirements of SFA

Company Background:

Sumitomo Corporation Asia & Oceania Pte. Ltd. (SCAO) is a leading integrated trading company with an international presence comprising 28 offices across 14 countries in the region. Our businesses span diverse industries such as metal and tubular products, transportation and construction systems, environment and infrastructure, food, materials, real estate, media, lifestyle, mineral resources, energy, chemicals, and electronics. We are an integral member of the Sumitomo Corporation Group, a key player in the global exchange of goods, services, and technology. Our success and growth are underpinned by a multinational workforce of more than 1,000 people in the region. Our activities are supported by a global network of more than 900 group companies from 136 locations in 66 countries and regions.

For more information on our company, please visit: https://www.sumitomocorp.com/en/asia-oceania and follow us on our SCAO Group LinkedIn page: https://www.linkedin.com/company/sumitomo-corporation-asia-oceania

Responsibilities and Accountabilities:

The role involves overseeing the planning, implementation, operation, user support, promotion, and governance of IT systems, primarily focusing on applications, business divisions, and company support within the Asia & Oceania region. This includes allocating IT resources such as human resources, costs, and IT products. You will be responsible for:

• Coordinating and managing the interests of various internal organizations, including Sumitomo corporate/liaison offices, Tokyo-related groups (mainly the DX & IT Group), and SCSK Group.
• Regular communication and information exchange with external companies in the same industry and partners.
• Managing multiple projects and numerous system operations concurrently. This includes project management for initiatives introducing new technologies or systems, with a continuous focus on improvement and reform.
• Identify and apply new technologies, particularly in the field of Artificial Intelligence (AI), to enhance our operations.

Requirements:

• Minimum Degree with team management experience and at least 3 years of relevant working experience.
• Possess experience in leading application-related projects (ERP, SCM, CRM, etc.) across various areas including planning, implementation, operation, user support, promotion, and governance as a Project Manager, Consultant, or in a similar role.
• Possess experience in implementing and promoting Citizen Development (Microsoft Power Platform) and Operation Process Analysis/Automation (RPA).
• Possess experience in IT audit.
• Strong communication skills, both verbally and in writing; able to articulate analysis and communicate the organization and department's goals and vision across different audiences.
• Japanese language proficiency is essential to support the communication with Headquarters and Japanese-speaking counterparts (spoken and written).
• Have experience or interested in Digital Transformation related work.
• Must be willing to travel regionally on a monthly or bi-monthly basis, including but not limited to Malaysia, Indonesia, Thailand, Vietnam, India.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer.

We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Responsibilities:

· Provide day-to-day leadership and management to Msia and Singapore HR and Admin teams.

· Foster a performance-based, success-oriented, accountable environment within the HR and Admin teams

· Monitor and track all recruitment efforts in Msia and Singapore for updates to Senior Management. Spearhead linkups with relevant institutes to facilitate recruitment of alumni or internship/Work-Study study program arrangements. Function as the main point of contact with recruitment agencies for employment of workers.

· Function as the main point of contact for any formal interaction with government bodies, e.g., represent the Group’s subsidiaries for MOM inquiries or investigations, if necessary.

· Supervise Admin teams to ensure the event calendar runs smoothly and on time. Supervise, guide, and assist Admin teams for more complex projects such as rental/purchase of office premises.

· Foster smooth working relationships between HR & Admin teams and the various Businesses and Departments within Nordic Group. Act as liaison between teams wherever necessary.

· Understand organizational strategic objectives and be able to articulate these into measurable initiatives, and processes and communicate these effectively to ensure clarity, understanding, and internalization across the organization.

· Independently liaise with vendors for initiatives for the benefit of the Group, put up concise and detailed summaries and recommendations for the CFO and Executive Chairman’s decision.

· Lead internal investigations when necessary and report findings to relevant Senior Management team members.

· Any other duties assigned by the Group CFO and Executive Chairman.

Job Requirements

· Strong leadership and collaborative skills (at least 2 years experience in a leadership role)

· Has ability, interest, and experience in coaching teams for continuous improvement and growth

· Able and comfortable to make presentations (verbal and written) to Chairman, CFO, CEOs

· Must be an effective communications bridge between senior management and executives of the back office

· Must be able to identify and handle sensitive matters tactfully and discreetly

· Fluent in written and spoken English

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description:

• Reports to the Directors
• Responsible for the Opening and/or Closing of the Restaurant
• Responsible for the smooth operations of the restaurant from manpower management, food preparation, customer care, cleaning processes to stock and inventory monitoring and overall restaurant’s image.
• Manages floor staffs’ shift and ensure efficiency daily
• Leads the team in performing high standards so that the gusts receive good customer service and quality dining experience
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Interacting with guests to get feedback on product quality and service levels

Job Requirements:

• Minimum Diploma in Tourism and Hospitality or equivalent
• At least 1-2 years relevant experience in the Food and Beverage environment
• Customer oriented personnel
• Must be a team player
• Prior management experience will be advantageous
• Must be able to converse in English
• Pet lover, especially dogs

Job Summary:

The Deputy Restaurant Manager ensures the restaurant operates efficiently and profitably while

maintaining high standards in customer service, quality, and cleanliness.

Key Responsibilities:

A. Customer Service:

• Deliver 101% customer satisfaction through fast, friendly service.

• Address customer complaints promptly.

• Conduct customer feedback evaluations weekly.

B. Quality Management:

• Ensure compliance with CHAMPS Standards.

• Perform hourly temperature checks and manage inventory to reduce waste.

C. Team Management:

• Recruit and train team members.

• Conduct shift briefings and ensure productivity.

• Plan and develop team members for future roles.

D. Sales and Profitability:

• Analyze P&L and manage labor costs.

• Order inventory and manage delivery operations.

• Develop and execute sales promotion incentives.

E. Operational Excellence:

• Maintain cleanliness and security standards.

• Handle financial transactions securely.

Qualifications:

• Strong leadership, interpersonal, and communication skills.

• Basic computer skills for POS systems.

• Proficiency in English and the local language.

• Physical ability to handle restaurant tasks and environments.

Skills

• Strong leadership

• Passionate in Sales Building

• Good written and verbal communications

• Ability to handle multiple tasks

• Can work under pressure in a fast-paced environmen