Total 3,886 human resource manager job vacancies in F&B / Tourism / Hospitality category in Singapore

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Responsibilities:

• Providing training on how to make Sushi Sets, Cutting of Sashimi, Maki, Handrolls, Rice Balls, and Don Buri
• Maintain high standard of hygiene cleanliness.
• Practice effective communication strategies with colleagues and customers.
• Monitors ordering and stock inventory.
• Preparing staff weekly roster.
• Calculation of monthly sales report.
• Forecasting, planning and controlling the ordering of food and beverages.
• Managing daily operations, developing menus, maitaining quality standards, overseeing staff training, monitoring inventory and cost control.
• Manage the finances related to the whole process of purchasing food and drink.
• Preparing monthly P & L report (Profit and Loss) and Financial Statement.

Job Requirements:

• Must be humble and willing to learn.
• Willing to work on weekends and Public holidays (especially CNY, Hari Raya, Christmas)
• Willing to stand for a long period of time.
• Willing to assign in different outlets.
• Requires 6 days of work per week.
• Requires rotation shift (Morning and Night Shift)
• Requires knowledge in Microsoft Office (Excel, Word, Powerpoint Presentation)

Physically fit and proactive.

Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensure customer satisfactionand great dining experience.

Training junior level according to meet company expectation.

Provide excellent service to both external and internal customers.

Good people management skills to handle staff.

Possess positive behaviour and good learning attitude.

Proactive and a good team player.

Good listening and thinking skills.

Hands on and skilled on basic operation works.

6 Off days per month.

Job Summary:

We are seeking a dynamic and experienced professional to fill the role of Assistant Restaurant & Retail Manager with a focus on Bar Management. This position involves overseeing daily operations in the restaurant and retail areas, as well as actively managing the bar and beverage offerings. The ideal candidate will have a strong background in hospitality, a passion for creating exceptional beverages, and the ability to drive both retail and restaurant sales.

Responsibilities:

Operational Oversight:

• Assist in the day-to-day operations of the restaurant, retail, and bar areas.
• Ensure smooth coordination between restaurant and retail staff, optimizing workflow for a seamless customer experience.

Bar Management:

• Create and curate a diverse and appealing beverage menu for the bar without using any preservatitives and addititives.
• Oversee the preparation of cocktails, ensuring high-quality and consistent drink offerings.
• Train and supervise bar staff, setting and maintaining standards for service and drink preparation.

Purchasing:

• Ability to find supplier that offer products without preservatives and additives.
• Ability to negotiate reasonable price for items to sell and for operational purposes.
• Create a very strong relationship in all the suppliers.

Inventory Management:

• Manage inventory levels for both restaurant and bar supplies, including food, beverages, and retail products.
• Implement efficient ordering systems to maintain optimal stock levels.
• Conduct regular inventory audits to prevent waste and shortages.

Customer Service:

• Foster a customer-centric environment by ensuring exceptional service in the restaurant, retail, and bar areas.
• Address customer inquiries, feedback, and concerns promptly and professionally.

Team Leadership:

• Assist in the recruitment, training, and development of restaurant, retail, and bar staff.
• Motivate and lead the team to deliver outstanding customer experiences and achieve sales targets.

Sales and Marketing Support:

• Collaborate with the marketing team to implement promotional activities and events.
• Create visually appealing displays and merchandising for retail products.
• Implement strategies to boost bar sales through promotions and special events.

Financial Management:

• Monitor financial performance for restaurant, retail, and bar areas.
• Analyze reports, identify trends, and implement cost-control measures.
• Assist in budgeting and forecasting for the entire operation.

Quality Control:

• Ensure the quality and consistency of food, beverages, and retail products.
• Implement and maintain quality control measures to exceed customer expectations.

Administrative Tasks:

• Assist with administrative duties, including scheduling, payroll processing, and record-keeping.
• Generate reports and provide insights to support decision-making.

Qualifications:

• Proven experience in restaurant, retail, and bar management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of mixology and bar operations.
• Ability to thrive in a fast-paced and dynamic work environment.
• Ability to travel overseas for work purposes in short notice period.
• Familiarity with point-of-sale systems and basic financial principles.

Education and Experience:

• Bachelor's degree in Hospitality, or a related field.
• Minimum of 8 years of experience in restaurant and retail management.

About us: Marguerite is awarded by Michelin with one star.Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: A Restaurant Manager is responsible for overseeing the daily operations of a restaurant. The duties include hiring and training restaurant staff to follow company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff. You would have the opportunity to work with Chef Michael and Chef Herman from Marguerite Fine Dining Restaurant.

Job Description

• Oversee restaurant operations and ensure a smooth flow
• Coordinate Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Requirement

• Diploma / Advance / Degree in Food & Beverage/ Hotel Management or equivalent.
• At least 5 years of relevant experience as Fine Dining Restaurant Manager.
• 3 years of customer service experience as a manager to handle all level of customers in restaurant.
• Knowledge of restaurant operations management. and strong leadership skills to handle a team of Front of House staffs.
• Excellent Communication Skill and Problem-solving ability
• Acute financial management skills

Benefits

• Basic Salary depend on your overall qualification and relevant experience
• Staff meals will be provided and Staff Discounts entitlement
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Job Overview:

Curate Kitchen Pte Ltd is one of the leading F&B companies. We are seeking a highly motivated and experienced Channel & Field Marketing Manager to join our F&B team. This role is crucial in driving the company's overall marketing strategy and expanding its market presence. You will be leading a team of passionate and fun marketers, working closely with sales teams, R&D, and the CEO's office to ensure marketing initiatives are aligned with business goals. This role requires a strong combination of creative thinking, analytical skills, and the ability to collaborate with cross-functional teams to achieve results.

The ideal candidate will have a strong background in both channel and field marketing, with a focus on creating innovative marketing strategies to increase brand awareness and drive sales.

Responsibilities:

1. Develop and implement channel marketing strategies to drive business growth and revenue.

2. Collaborate with internal teams to identify and cultivate strategic partnerships and distribution channels.

3. Manage relationships with key channel partners, including negotiating contracts and securing advertising opportunities.

4. Plan and execute marketing campaigns targeting specific customer segments, utilizing both digital and traditional marketing channels.

5. Conduct market research to identify key trends and opportunities, and provide actionable insights to the management team.

6. Monitor and analyze marketing activities, including campaign performance, ROI, and market trends, and make recommendations for improvement.

7. Plan and execute field marketing initiatives, including trade shows, conferences, and promotional events.

8. Develop and maintain a strong network of industry contacts, including influencers, media partners, and potential collaborators.

9. Collaborate with the creative team to develop marketing collaterals, such as brochures, catalogues, and presentations.

10. Stay up-to-date with industry trends and best practices in channel and field marketing, and incorporate innovative ideas into marketing strategies.

11. Strong attention to detail and quality control.

12. Willingness to join as needed for events and client meetings.

Qualifications:

1. Bachelor's degree in Marketing, Business Administration, or a related field.

2. Minimum of 5 years of experience in channel and field marketing, preferably in the F&B or hospitality industry.

3. Proven track record of developing and executing successful marketing campaigns and strategies.

4. Strong project management skills with the ability to handle multiple projects simultaneously.

5. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.

6. Proficiency in digital marketing tools and platforms, such as Google Analytics, SEO, SEM, and social media marketing.

7. Ability to analyze complex data sets and provide actionable insights.

8. Highly creative and innovative mindset, with a passion for driving results and achieving business objectives.

9. Self-motivated and proactive, with the ability to work independently and as part of a team.

If you are a highly motivated and results-driven individual who is passionate about marketing and the F&B industry, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this position.

Please note that the above roles and responsibilities are not exhaustive and may evolve to meet the changing needs of the organization.

We look forward to reviewing your application and potentially welcoming you to our team.

To apply, please email your resume and a cover letter outlining your relevant experience and why you are interested in the role to [email protected]

WhatsApp: +65 8733 1975

About us: Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounding of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalized level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: A Assistant Restaurant Manager is responsible for a variety of tasks, including scheduling shifts, seating customers, and caring for staff members. They must also ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service.

Job Description

• Taking responsibility for the business performance of the restaurant.
• Analyzing & planning restaurant sales levels & profitability.
• Organizing marketing activities such as promotional events & discount schemes.
• Preparing reports at the end of the shift/week, including staff control, beverage
• Creating & executing plans for department sales, profit & staff development.
• Setting budgets &/or agreeing them with the senior management.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Ensuring that all employees adhere to the company’s S.O.P. & S.O.S.
• Recruiting, training & motivating staff.
• Maintaining high standards of quality control, hygiene, health and safety.
• Checking stock levels & ordering supplies (dry store).
• Preparing Cash drawers & providing petty cash as required.
• Helping in area of the restaurant when circumstance dictate.

Job Requirement

• GCE O Level & above with 3 years of relevant experience as Fine Dining Assistant restaurant Manager.
• 3 years of customer service experience as a Assistant Manager to handle all level of customers in restaurant.
• Good knowledge of restaurant operations management
• Good communication skill and team management abilities

Benefits

• Basic Salary depend on your overall qualification and relevant experience
• Staff meals will be provided and Staff Discounts entitlement
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Permanent, 5 days , Paya lebar

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· Manage the Testing & Commissioning work for M&E infrastrure service in data center.

· Work closely with client, suppliers, consultants, contractors and relevant authorities in projects managed.Liase with client on weekly basic for the project progress report

· Oversee drawing management and control of technical and construction matters.

· To submit timely purchase request for relevant materials & manpower throughout project cycle

· Adhere to internal process, plan, manage and coordinate M&E projects to ensure that the projects are completed on time, within budget and of highest quality

Requirements

· Min diploma in Building Services/ Mechanical/ Electrical related field

· 3 years experience as project manager

· Professional proficiency in M&E system

· Able to produce T&C report, SAT report and Test Script based on project/site requirement

·

Added advantage:

Experience in IST( Integrated Systems Testing (IST) (Final testing before opening a data center)

PM roles experience in data center M&E project.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To work closely with the Acquisition, Content Commissioning and Growth Teams to develop whole of network engagement plans, build content catalogue, and track budget and platform/content performance.

Scope

Manage Mediacorps Free-to-Air (FTA) and Over-the-Top (OTT) platforms to fulfill its Public Service Media role in serving the needs of the audience

Design 360 whole of network audience engagement plans and develop audience and content release strategies based on data analytics and insights.

Responsibilities

Audience Strategy

• Develop content catalogue library with acquisition team and design commissioning briefs to address audience content needs for FTA and OTT
• Design and provide local and acquired content directions
• Analyse quantitative and qualitative reports and develop audience strategy across FTA and OTT

Content Release Strategy

• Develop programming plans and strategies based on insights and analysis
• Design content release on both FTA and OTT, including key events, tentpoles and short-form social videos

Audience Engagement Plans

• Develop cross-FTA and OTT initiatives incorporating FTA, digital and social engagement plans to drive higher content consumption and audience loyalty
• Leverage on editorial to maximise embedded content reach through articles and featutre stories

Budget Tracking and Reporting

• Perform monthly forecast and internal reconciliation
• Ensure fulfillment of all PSB requirements and annual Outsourced commitment with Commissioning team
• Ensure adherence to all FTA license requirements and obligations

• Diploma / Degree in any field
• 5 to 8 years of experience preferred
• Effective communication
• Continuous Learning
• Customer Focus
• Firm in Decision making
• Driving for Results
• Gaining Commitment
• Collaboration
• Planning & Organizing
• Quality Orientation
• Meticulous
• Strong teamwork
• Data Analysis
• Critical Thinking
• Able to multi-task and be meticulous
• Bilingual in English and Mother Tongue

As Senior Manager, Brand Food & Beverage (F&B) Development - Asia Pacific (APAC), you are responsible for contributing to and supporting high quality, profitable, and contemporary F&B development solutions for the Luxury, Lifestyle, and Full Service Brands that aim to exceed the guest expectation within our franchised and managed hotels, enhance the value proposition for our brands, and appeal to the local dining clientele within the market.

What will I be doing?

As the Senior Manager, Brand F&B Development - APAC, you will be responsible for performing the following tasks to the highest standards:

• Assist in the preparation of detailed restaurant and bar concept briefs for review, distribution and presentation to the internal and external stakeholders
• Contribute to Brand F&B Development team’s database relating to trends, customer, and market research
• Prepare detailed market studies for key locations across the region
• Review product and service standards for F&B concepts
• Coordinate and track the status of existing and new F&B project development across APAC
• Work with key stakeholders within the organization and external vendors to ensure all parties assist and support the restaurant concept and design process
• Ensure the continued communication and regular meetings with brand management teams, F&B Operations, Hotel Operations, Architecture, Design & Construction (AD&C) and other internal stakeholders
• Execute the organization’s mission, goals and objectives
• Effective time management in ensuring the delivery of concepts and plans in a timely fashion
• Regular discussion with manager on actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as necessary

What are we looking for?

A Senior Manager, Brand F&B Development - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• BA / BS / Bachelor's Degree
• 8+ years of related experience
• Knowledge of F&B operations, service techniques, current F&B trends and concepts
• Proficiency in the preparation of PowerPoint presentations
• Assist in the conceptual development of tools and resources to assist the team in achieving established goals and culture
• Develop programs that share best-demonstrated practices information on cost controls and analysis, as needed, in an effort to enhance restaurant concepts' performance and profitability
• Good presentation and public speaking skills, as well as excellent written communication skills.
• Ability to manage change, resolve conflicts and ensure collaboration within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity
• Absolute discretion and confidentiality regarding sensitive information
• Good problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems
• Ability to assimilate new concepts and practices into position and provide effective training for on-the-job training, policies and procedures, departmental training topics and professional development
• Good working knowledge of Microsoft Excel, including ability to understand / manipulate basic spreadsheets
• Ability to work independently; includes the ability to recognize need for involvement of other teams / peers and capability to effectively facilitate that collaboration.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in Interior Design / Hospitality / Culinary and significant F&B management related experience
• Proficient Adobe Suite software
• Proficient in Asian language will be a plus to support the South East Asia region
• 5+ years of diverse hospitality industry experience preferred, with a mix of experience in F&B roles
• Knowledge of restaurant concepts, restaurant design, trends and menu planning

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Role Purpose

As a part of the People Services team, this role leads and manages the functions of HR Information Systems, HR Operations and Projects relating to new system implementations, integrations, enhancements, data integrity, processes, record, and data management. Consequently, the role also manages daily activities of project implementations and HR operations involving various global and local HR systems, while consulting the HR community, business groups and various stakeholders. Other key responsibilities include meeting delivery timelines project and change request, HR data accuracy & security, compliance & governance, optimizing processes for data management, providing timely resolution managing requests, and leveraging technology where possible to improve administration efficiencies. Delivering reporting models for HR colleagues and providing a stable system, keeping the HR team apprised of all future enhancements and driving the development of system enhancements.

Role Accountabilities

HRIS & HR Operations Management

· Develop and iterate on the overall HR technology & HR Operational strategy, keeping current on new solutions to recommend and prioritize implementation that meets the current and future business needs.

· Develop, manage, and monitor effective and efficient delivery of HRIS & HR Operations initiatives and daily operations including managing the budget for such project initiatives, the implementation timelines and maintenance of completed projects.

· Oversees, maintains and improves the optimal function of the HRIS & HR Operations, which may include, customization, development, configuration, maintenance, upgrade to the systems, Success Factors system quarterly releases are systematically applied into UAT, test and move to production, manage SFTP integrations, ensuring the compliance & governance of permissions and processes are met, and the documentation of modifications.

· Manage the services of HRIS & HR Operation to ensure the delivering of services including to the larger HR stakeholders, manager and employees or management, report generation and analytics,

· Provide training and support for HRIS & HR Operations team, HR Stakeholders, users, internal partners (IT) and vendors to research, trouble shoot, resolve issues as needed. Provides technical support, troubleshooting, and guidance to HR teams as necessary.

Operational Excellence

· Collaborate with HR leads to identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.

· Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.

· Collaborate with People Operations to technologically enable and improve existing processes and procedures while enhancing the delivery of the HRIS function by aligning activities and initiatives.

· Work across other departments and group operating companies on continuous business and system process improvements to meet the desired business needs and efficiencies of the overall processes.

· Ensure that compliance & governance reviews are conducted to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.

HRIS & HR Operations - Compliance & Governance

· Responsible for HRIS compliance and governance with all operating companies within the HRIS & HR Operations space. Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.

· Ensure that reviews are conducted twice a year in May and Nov to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.

System Vendor Management

· Manage vendors and services providers including contract negotiation, overall delivery performance and outcome achievement, together with the People Services leadership.

· Main point of contact for 3rdparty vendor where HR system are concerned. Negotiation of addition scope of work for 3rd party vendor. Management and escalation of issues to 3rdparty vendor.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviour or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Lead and advocate the company Zero Harm Onshore safety agenda within the region.

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Bachelor’s degree in information technology/Information System/Human Resources or related qualification with 5 – 7 years of HR system experience

Technical Skills

· Key knowledge and experience with SAP Success Factors and ideally with experience of implementing Employee Central.

· Significant experience with administering multiple HR systems (i.e. Qualtrics, Litmos and managing systems integrations, compliance & governance, project management for implementing HR systems, vendor relationships).

· Knowledge of HR processes including employee data management, recruitment, on boarding, performance management, compensation, learning and leave management.

Professional Skills

· A fast learner with analytical skills and a talent for learning new systems, navigating IT infrastructures and emerging technologies the HR space.

· Comfortable communicator, used to translating technical language into understandable information that can be digested by non-technical colleagues.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Stay & Play Coming Your Way

Join the team at Aloft Singapore Novena by Marriott International!

JOB PURPOSE:

Assisting Front Office Manager & Assistant Front Office Manager to supervise, train and inspect the performance of Front Office supervisors & associates. Ensuring that all procedures are completed to the hotel's desirable quality and standards. Assist where necessary to ensure optimum service to guests. Train and monitor all Front Office reports prepared by Front Office supervisors to ensure effective cost management. Identify and develop potential Front Office supervisors & associates.

PRINCIPLE ACCOUNTABILITIES:

1. Maximization of Rooms revenue by encouraging upselling.
2. Handle guests’ challenges or incidents occurring in the hotel when necessary and record all incidents into DM log for management’s attention or follow-up.
3. Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
4. Reviewing guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team
5. Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
6. Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
7. Be thoroughly familiar with the Marriott Bonvoy Loyalty programme

ABILITIES / KEY COMPETENCIES / SKILLS:

• At least 3 Year(s) of working experience in the related field is required for this position.
• Fluent in Front Office operation (Front Desk, Bell Desk, PABX, Business Center), HOTSOS, Call Accounting System
• Good command of English (oral & written), preferably know other languages.
• Microsoft Office, Opera-Fidelio, HOTSOS, Call Accounting System
• Pleasant personality, leadership, problem solver, team player, integrity.

Responsibilities:

• Spearhead and steer the seamless flow of operations.
• Monitor and optimize daily operational activities with effective workforce planning.
• Handle the allocation of daily tasks, including meticulous scheduling for technicians, taking into account their location, duties, and leave arrangements.
• Proactively assess and incorporate continuous improvements in delivery methods.
• Facilitate daily meetings at the workshop and disseminate essential updates to the team.
• Collaborate closely with technicians to tackle on-field challenges and find practical solutions.
• Establish effective communication channels with the sales team to ensure top-tier service delivery to customers, with a focus on quality equipment and skilled personnel.
• Enforce company policies and safety protocols through effective communication and implementation.
• Ad hoc duties as assigned

Requirements:

• At least a Diploma/Degree in Mechanical Engineering or equivalent
• At least 5 - 8 years of operations experience preferably from Oil & Gas industry bacground
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Title: Assistant Manager (Maintenance & Facilities) (ID3390)
Location: Changi
Working Hours: 5days work , Mon-Fri 8:30am-6:00pm
Salary: Up to $5500

Job Description:
• Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives
• Responsible for facilities management and supervising maintenance & facility team
• Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards
• Ensure data collection and preparation of all reports for efficiency analysis and maintenance
• Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits
• Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors
• Responsible for the planning of maintenance & facilities budget
• Manage Site, Regional & Global Projects/Initiatives as assigned
• Any other duties as and when assigned by superior from time to time

Requirements:
• GCE ‘O’ Level or equivalent
• Experience in manufacturing environment
• Experience in maintenance and facilities management.
• Physical fit
• Detailed oriented and able to perform multi-tasking
• Excellent quality mindset
• Good team player

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Basic Function

Responsible for overseeing and directing all aspects of the Food and Beverage operations with authority for pricing, discounts & waivers with reasonable business care. Appoints any other senior managers within the department to act or authorize on his behalf with regards to operational aspect in the department.

Responsibility and Authority

- Manages the day-to-day operation of the Food and Beverage sections.

- Control and analyze on an on-going basis and initiate corrective measures in respect of;

i. Quality levels of product and service.

ii. Guest satisfaction.

iii. Merchandising and marketing.

iv. Operating costs.

v. Sanitation and cleanliness (hygiene).

- Co-ordinate and supervise the preparation, presentation and service of food and beverage products to ensure highest quality at all times.

- Establish and maintain effective employee relations. Ensure that all new staffs in the department have been orientated in the Food and Beverage areas within a month of their joining the Hotel.

- Assist in conducting such functions as interviewing, hiring, employee orientation, performance appraisal, coaching, counseling, and dismissal if necessary to ensure appropriate staffing and productivity. Consult with the General Manager, Food and Beverage Department’s Section Heads and HR Manager, as appropriate in performing above duties.

- Assist in developing and implement formal training plans for the Food and Beverage Department staff. Evaluate the training needs of each section at all levels and implement where necessary.

- Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists by taking into consideration such factors as:

i. Local requirements

ii. Market needs

iii. Competition

iv. Trends

v. Recipes

vi. Potential costs

vii. Availability of food and beverage products

viii. Merchandising and promotions

- Assist in coordinating with the Purchasing Manager, Executive Chef and Cost Controller to determine the minimum and maximum food and beverage par stocks. Approve all wine purchase and other food and beverage items in accordance with quality and quantity standard set by the Management.

- Assist to conduct weekly Food and Beverage Department Meeting.

- Keep an up-to-date recipe file for all food and beverage items to include:

i. Sales history.

ii. Sales mix.

iii. Actual costs.

iv. Potential costs.

v. Par stock.

vi. Production time.

- Implement a daily, weekly and monthly checklist for all Food and Beverage outlets. Ensure proper follow-up to attain maximum quality and efficiency.

- Assist in preparing and submit to the General Manager the monthly report.

- Assist in preparing and submit the Annual Budget of the Food and Beverage Department for approval.

- Keep abreast of development in trend, system, practice and equipment in food and beverage preparation and service in the industry through trade literature and actual visits.

- Liaise closely with the Marcom office for special promotions and food and beverage advertising schedules.

- Assist to plan, co-ordinate and implement any Food and Beverage related projects with other departments that may be assigned by the General Manager.

- Assist in preparing and submitting for approval the capital expenditure of all Food and Beverage outlets.

- Assist to plan, prepare and submit all necessary information and inputs for the Annual Marketing Plan of the Food and Beverage Department such as food and beverage promotions, special promotions on food festivals and theme functions.

- Ensure that all information are communicated effectively between all outlets and sections in the Food and Beverage Department.

- Confer and co-operate with other Department Heads to ensure co-ordination of activities especially with the Director of Sales and Marcom Department.

- Assist to investigate complaints from guests, damage and report the same to the Management.

- Check daily all log books from the various areas of the department and decide necessary actions to be taken on matters reported therein. Inform the Management of those outside his authority.

- Responsible in ensuring good moral and enforcing staff discipline under his supervision when necessary.

- Ensure that all F.F.E. items of the department are well handled and maintained so as to reduce cost and unnecessary bottlenecks.

- Be fully familiar with the emergency procedures, policies and standard operating procedures as established by the Hotel.

Job Description

• Manage 3 outlets that encompass retailing of skin care products and provision of facial treatment services.

• Oversee outlet sales, operations, marketing and processes with a view to growing revenues.

• Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.

• Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.

• Maintain effective communications with management to ensure smooth and compliant operations of all outlets.

• Work closely with the outlets on the execution of sale and promotional activities.

• Handle customers' feedback/complaints, provide service recovery effectively.

• Periodically review, maintain and update policies.

Requirements

• Minimum 3 years of experience in supervising and managing retail and/or salon outlets.

• Strongly oriented to revenue and growth while maintaining strong commitment to ethical practices.

• Capable of building team spirits across various outlets, manage sales, operations and simultaneously meet customer satisfaction.

• Willing to attend to urgent matter during retail hours.

Jerry Li

EA Lic: 17C8786

Reg No: R1109360

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.
• Work towards achieving Sales targets with the team
• Keeping track on the daily sales collection and ensure it is being bank-in accordingly
• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.
• Conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale.
• Maintians staff motivation levels
• Take an active role in the day-to-day training and development of the team
• Plan weekly duty roster and assign staff for daily operations.
• Check tasks assigned are completed as per standards.
• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up
• Check to confirm daily tasks are completed
• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
• Check all equipment are maintained and in good working order.
• Oversee the smooth running of the operations to ensuring operation efficiency
• Ensure all areas of the restaurant remain clean and free of clutter.
• Coordinate with purchaser for orderings such as beverages, and-stock.
• To order and maintain stock levels to avoid stock outages.
• Coordinate with Chef on group booking.
• Prepare all reports required including but not limited to:
• Sales Reports & Tracking
• Duty Roster and Attendance records
• Part time and OT records, Inventory reports, All other related reports
• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
• Maintain a constant focus on providing excellent, memorable guest experiences.
• Compiled feedback lists and follow through
• Monitor and report on all feedback including online channels
• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.
• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team
• Practice sales selling techniques to increase revenue.
• Courteous and patient
• A team player and works well with people
• Able to work under pressure
• Mature pleasant personality and can make sound decisions.
• Ability to work in a fast-paced environment

REQUIREMENT

• Candidate must possess at least 5 Year(s) of working experience in the related field
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• He or She must must be able to:
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation
• Friendly and outgoing personality
• Team player

Job responsibilities:

• Fully master all service and kitchen operations.

• Building a strong team with company's mission, vision and values in mind.

• Train and guide all employees in accordance to company's key ideal employee and manager profile.

• Enhance employee experience while working in the company.

• Take lead in cultivating good mannerism in the outlet and increasing customer experience.

• Execute outlet action plans with goals in mind.

• Conduct analysis on reports and propose improvement plans of working practices and personal efficiency.

Requirements:

• At least 2 years’ experience in F&B industry with minimum 1 year experience as managerial position.

• Passionate in F&B and great customer service.

• Senior positions will be considered based on experience (please include resume in your application).

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director.

Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

As a Head of Department reporting to the Hotel Manager, the Security & Safety Manager is responsible for the protection and safety of Hotel Guests, Associates and all Assets, both tangible and intangible. He is expected to design and implement a comprehensive security programme consistent with identified risks and putting Guests and Associates’ safety as utmost priority. He is also the appointed Fire Safety Manager of the Hotel.

• Anticipate, identify and put in place plans that helps reduce to manageable proportions all security, safety and health risks, threats and hazards
• Conduct continuing Risk Assessments; identifying all risks affecting the Hotel and recommend interventions, responses and corrective actions and plans
• Liaise with government authorities and agencies including the Singapore Police Force and the Singapore Civil Defence Force on matters pertaining to safety and security issues of concern to the property and its occupants
• Keep abreast of latest trends and news on safety and security and recommend improvements to manage security threats and safety concerns that may directly/indirectly affect the business
• Intelligence gathering, best practice benchmarking and share such information across the Hotel to raise Safety and Security awareness (e.g. compile crime statistics; close liaison with neighbouring Hotels, local police, Consultants etc)
• Responsible for overall carpark management, ensuring efficient and smooth traffic flow. Identity any bottlenecks for improvements
• Carry out investigations of thefts or losses in the hotel premises and submit recommendations of findings. Ensure security intercept and challenge unidentified persons found in restricted areas (e.g. person’s not wearing permits in the HOH areas)
• Continuous monitoring of Hotel activity and premises, ensuring prompt responses to anomalies; suspicious situations and disorder. Strategically control and deploy security associate to cover all critical areas, which may also include conduct of exit bag / parcel searches of contractors; suppliers; casual associates etc
• Review, update and adapt corporate security policies (fire, earthquakes, bomb threats, civil disorder etc) to ensure relevance and compliance
• Work with departments to draw up and operationalise a Crisis Response Plan & Business Continuity Plan. Define organisation and function of the Crisis and Emergency Response Team (CERT), set up a continuing training program and simulation exercises for the members. Direct and supervise ERT response to various crisis situations.
• Conduct regular safety system tests and practice fire drills; evacuation drills, bomb threat drills etc, including table top exercises and relevant training to ensure preparedness.
• Develop and work closely with all departments to drive the Workplace Health & Safety program.
• Develop / enforce effective policy and procedures governing key secure storage, key movements and accountabilities, lock duplication, lockset replacement and Master key allocations
• Ensure adequate and fully functional security systems coverage of all critical areas, eg CCTV, panic alarms, hold-up alarms, fire exit door alarms at all times
• Ensure all incidents/allegations are reported, investigated and documented in a timely manner, making sure of scene preservation: restricting entry into and prohibiting interference with items, objects, marks etc found within the identified scene boundary; with proper recording and gathering
• Supervise interviews / fact finding of suspects, victims and witnesses and ensuring all statements are duly recorded in a timely manner.
• Generate and submit a concise and comprehensive incident report with probable cause and recommendations for prevention of recurrence.
• Coordinate with police authorities when necessary and appropriate for any incidences in the Hotel
• Studies loss events, establishes possible patterns and trends (e.g. crime trends) and provide management appropriate counter-measures and recommendations of preventive measures
• Deliver superior security service for special events and VIP visits (eg Heads of state visits; celebrity functions etc).
• Meet clients / security representatives from Corporate /Government / State organisations etc - identify and address special security and safety needs / concerns.
• Maintain regular monthly dialogue meetings with all security personnel to ensure timely and open communication at all times; resolve all work issues, working relationship concerns and operational difficulties. Guide and coach security personnel.
• Regular training of all Associates, including casuals and contractors on safety and security and the role they play in keeping the Hotel a safe and secured place of work.
• Incorporate guest service into all elements of the security operation. Proactive support of other Departments involving delivery of guest service.

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As an Assistant Manager, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)